1 to 25 of 59 Contract Service Delivery Jobs

Control systems. Prioritize faults and direct engineering resources for timely restoration of service. Make operational decisions and provide guidance to ensure safe and efficient service delivery. Maintain accurate records and brief ATC and engineering staff accordingly. Supervise Airport Maintenance Engineers and contractors. Maintain Competency Ratings and report concerns to more »

the public including benefits, debt advice, EU settlement scheme and other HMRC services. We also support 69 member organisations across Northern Ireland in the delivery of high-quality advice services by working with them to enhance their standards and service delivery. We act as a voice for the more »

Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both new and … be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act as the primary point of contact for customer … business opportunities. Collaborate closely with internal teams to ensure alignment and effective communication of customer needs and expectations. Qualifications: Previous experience in a customer service or coordination role, preferably within a manufacturing or technical environment. Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously. more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

Commercial/Business Development team Develop and maintain good working relationships with Commercial Finance, Operational departments and IT to ensure the effective and efficient service delivery. Fully document processes, including the controls and checks incorporated into the process to ensure we bill right, first time, every time Requirements : Able more »

resources and resolve issues. 6. Monitor progress, identify risks, and implement risk mitigation strategies. 7. Coordinate with subcontractors and suppliers for prompt material and service delivery. 8. Communicate effectively with stakeholders, including clients and internal teams. 9. Provide regular updates on work package status and escalate issues as required more »

exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the Service Manager … and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the service delivery plan. You will develop and maintain good working relationships with our range of key stakeholders including statutory partners, service providers, voluntary … section, and customers. Responsibilities: To manage the key strategic relationships of the ICT Service To lead the Schools ICT teams in the delivery of services. To ensure compliance with ICT systems regulations and other relevant statutory and ICT requirements. To ensure strong and effective governance of the Schools more »

month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001; 14001; BBA … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied … work Ability to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently more »

role +++ Supporting one of our clients based from the site in Edinburgh, resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. Primary role requirements: * Responsible for maintaining and promoting highest level of service to … the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

working in Cheltenham - Inside IR35 - £550 to £650 per day As a Construction Project Manager your first project comprises several work packages, including the delivery of a large complex new build facility. There is an established team of delivery professionals from a variety of backgrounds and made up … end user, customer and supply chain partners. The team works in a highly collaborative environment, all focused on delivering a high-quality project and service for the customer. A successor is sought for the retiring incumbent to providing leadership to the delivery team and as a construction SME … support to account managers in developing and growing our products and services and working within bid teams to secure new work. Within the Project Delivery Practice, the successful candidate will also contribute to our Built Environment Community of interest, providing knowledge and expertise to our Global programmes and support more »

V supporting technologies (eg, touchscreens, video distribution systems, media players and software). Strong working knowledge of industry-standard processes for ticket management and service delivery (Service Now). Good listening, communication, and documentation skills. Able to partner with and advise internal stakeholders. Research-oriented approach to more »

D365 FO&CE technical analyst to join our Commercial Off the Shelf team. As technical analysts you are the technical lead from concept to delivery & acceptance. Translate the high level solution design into a technical architecture design & to coordinate the technical realization and delivery with the different technology … teams in our Service Delivery organization. You map current client architecture with future architecture, develop and document the current and future technical architectures, challenge the feasibility of the technical solution, validate the software delivery and are responsible for all migrations & integrations. You will be responsible for a more »

journey driving adoption and consumption Requirements Must be able to speak, write and read German Language Very much fluent. Specialization in software product or service delivery to customers with expertise in technical deployments Proven experience in Customer Success within SaaS Manage customer escalations and balance customer expectations Develop more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation more »

a proven track record of stakeholder engagement. Your responsibilities will encompass significant stakeholder management across various Estates areas, including finance, asset management, compliance, and service delivery. Proficiency in NEC contracts and contract management tools, along with an experience of real estate and regulatory requirements. Taking Key Account Management Meetings more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary … focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during … the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy more »

Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables/Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills … Synergi is an advantage) English language skills required Desirable qualifications/experience: Quality degree qualification on Diploma or BS level Qualified/certified Auditor Delivery of training courses/Material Have a Global Wind Organization Standard Basic Safety Training (BST), and Oil & Gas UK medical certificate (incl. Chester step … clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able more »

Service Desk Agent Contract position Dublin, Ireland (On site) Great opportunity to work as Service Desk Agent for a high profile , well-loved brand within IT Service company, based out of Dublin, Ireland. We are looking for candidates having strong experience in service desk or desk … side support. Role Purpose: Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer … Accountabilities: Having strong Technical capabilities - Carries out first level diagnosis, resolves problems on a small set of products, with limited support to meet the Service Level agreement Contributes to the definition of operational processes, (both internal and external) and dealing with customer escalated problems Manages systems within Service more »

Are you looking for that next step in 1st Line Support? Can you provide customers with excellent service, and understand IT 1st line issues? Location: Ireland (Swords) Role Purpose Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting … or systems with limited supervision. Carries out first level diagnosis, resolves problems on a small set of products, with limited support to meet the Service Level agreement. Rebuilds operating system from instructions to meet the Service Level Agreement. * Process . Contributes to the definition of operational processes, (both … internal and external) and dealing with customer escalated problems. * Service Level . Manages systems within Service Level Agreements, proposing improvements and implementing changes to meet service level requirements. Monitors performance through statistical reporting and analysis. * Customer Relations . Establishes working relationships with the customer and relevant operational more »

evidence of identified need to meet the needs of the clients children and families. To strategically lead, direct and oversee the day-to-day service delivery of the Children's services integrated front door multi-agency safeguarding hub (MASH), early help preventative and support services, targeted youth support … services, specialist safeguarding, youth justice service and Virtual School ensuring that all relevant agencies are working together effectively to identify and safeguard children at risk of harm. Ensure children in need of help and protection are identified in a timely way and their needs responded to effectively and proportionately. … of good quality, proportionate assessments. Provide Leadership and oversight of the Early Help preventative services, including (but not limited to) the volunteering and advocacy service, children's centre offer, family group conference service, parenting service, universal plus service as well as the early help assessment and more »