ServiceDelivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on servicedelivery performance to top management and the operations manager. … Facilitate effective communication between clients and the servicedelivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »
Oxford, England, United Kingdom Hybrid / WFH Options
DataCareers
a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts) Key Skills: Business Relationship Manager/ServiceDelivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and … with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 15 - 20 years in ICT management/servicedelivery/solutions 5+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where … Experience at all times and awareness of the User Journey throughout all new business cases/projects Supplier management skills, able to take projects delivery to ITT stage if needed verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders. Good understanding more »
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class servicedelivery Serve as a custodian of the Krcher brand, embodying more »
committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all servicedelivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »
troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms and Azure cloud services. Troubleshoot … and enhancement of IT infrastructure to improve efficiency and reliability. Document technical procedures, configurations, and best practices to facilitate knowledge sharing and ensure consistent service delivery. Stay abreast of emerging technologies and industry trends, continuously expanding knowledge and skills to maintain a competitive edge. Key skills Expertise in VMware more »