ServiceDesign and Transition Manager 3 - 6 month contract (may extend further) - Remote with monthly meeting in London - £540 (inside IR35) We're on the lookout for an experienced ServiceDesign and Transition Manager to play a lead role in planning and organising people, infrastructure, communication … and material components of a service to improve its quality and the interaction between the Technology function and business customers. We're looking for someone who has worked as a ServiceDesign & Transition Manager within a large global and complex organisation with experience of working with outsourced … suppliers and designing support models across Digital, Cloud, Infrastructure, EUC and ideally SAP. What will you do: Impact assessment, ServiceDesign Documentation, including ServiceDesign, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptance more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »
closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and servicedesign A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »
DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/ServiceDesign/6 month contract/£550 - £650 per day Inside IR35. One of our leading clients is looking to recruit a Project more »