16 of 16 Service Desk Technician Jobs

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful … candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City … a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets. Working as IT More ❯

Job summary We're looking for a full-time team member to join our Digital Service Desk, providing first-line support to users across Hywel Dda University Health Board. You'll be responding to a wide variety of IT queries and issues from staff across the organisation. As part of the wider Informatics team, you'll work in … This is a great opportunity to develop your skills in a technically varied and supportive setting. We're seeking someone who is confident and approachable, with a strong customer service mindset. You should enjoy problem solving and be comfortable communicating clearly and professionally, especially over the phone. We're looking for someone with: Working knowledge of Windows 10 and … be part of something bigger, then this could be the perfect role. Main duties of the job We're looking for an enthusiastic team player to join our ICT Service Desk, supporting staff across the Health Board. What you'll be doing: Be the friendly first point of contact for IT queries, helping colleagues via phone, email, webchat More ❯

Employer description: PurpleJelly is an established and successful IT solutions company based in Farnham, Surrey. As a Managed IT Service Provider, we offer a varied range of dependable, high-quality technical support and IT solutions to our external customer base predominately centred around Microsoft cloud technologies. Overview: We are looking for an enthusiastic and ambitious individual to become a … fantastic skilled IT Service Desk Technician. You’ll work closely with a great team on a busy service desk where you will grow your skills and experiment with new tools, techniques and technologies on a wide variety of networks. You'll be a key member of our team at the forefront of our technical support service. More ❯

you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues … a 2nd Line IT support role ? Strong understanding of Microsoft ecosystem and networking? Experience with cloud platforms ? Familiarity with server management, virtualisation, and backup solutions? Excellent troubleshooting and customer service skills? Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL framwork) are desirable What We Offer: ?? Private healthcare for your wellbeing?? Enhanced pension contributions for long-term security?? Career development and … paid certifications?? Hybrid working options and modern equipment?? A dynamic team environment with regular socials If you’re a passionate technician who thrives on problem-solving and continuous learning, we want to hear from you More ❯

you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues … a 2nd Line IT support role ? Strong understanding of Microsoft ecosystem and networking? Experience with cloud platforms ? Familiarity with server management, virtualisation, and backup solutions? Excellent troubleshooting and customer service skills? Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL framwork) are desirable What We Offer: ?? Private healthcare for your wellbeing?? Enhanced pension contributions for long-term security?? Career development and … paid certifications?? Hybrid working options and modern equipment?? A dynamic team environment with regular socials If you’re a passionate technician who thrives on problem-solving and continuous learning, we want to hear from you More ❯

Job Summary TENAX Technologies is currently seeking a Level II Linux Service Desk Technician to provide technical support at Aberdeen Proving Ground, or at Beltsville, MD. The Linux Service Desk Technician will provide high-level service to end-users while troubleshooting advanced hardware, software, and network issues for the Army Research Lab, which … operates 24/7/365. The ideal candidate must possess excellent customer service skills and the ability to effectively communicate technical information to non-technical users. Key Responsibilities • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service at the Service Desk. • Manage, coordinate, and implement software upgrades, patches on workstations. • Integrate … degree in a related field, or two years of general IT experience. • Minimum of 1-2 years of experience in a technical support role, preferably in a helpdesk or service desk environment, with at least 1 year of experience with Linux. • CompTIA Security+ or other IAT level II certification. • Linux+, RHCSA, LPIC or equivalent Linux computing certificate is More ❯

Job Summary: Caelum Research Corporation (Caelum) is seeking qualified Service Desk candidates in support of the Army War College at Carlisle Barracks, PA. The Service Desk Technician is responsible for providing Tier/Level 1 and 2 maintenance and support for computers and peripheral devices, delivering assistance over the phone, on-site, and through remote … tasks as assigned. Qualifications: • Experience: 1-2 years of experience with Tier 1 PC and peripheral installation, upgrades, and maintenance. • Education: High school diploma and completion of a computer technician course covering installation and repair. • Certifications: A+ or NET+ required; CompTIA Security+ is desirable. • Clearance: Active Secret Security Clearance or higher is required. Skills and Abilities: • Technical Skills: Proficiency More ❯

Level III Service Desk Technician - London Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and … analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance More ❯

Job summary As an IT Service Desk Technician, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills and knowledge, you'll be part of a … high performing team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from either Bridgwater (TA6 4RN), Eastleigh (SO50 5PB), Ashford (TN23 1PP) or … Worthing (BN11 1RY), however SCW is an agile and flexible employer allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the best possible service to our customers at More ❯

IT Service Desk Technician – Cheshire - £32k On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in … the UK but also across the globe. The IT Service Desk Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure … Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The IT Service Desk Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a More ❯

Company description: Exertis UK Job description: Job Title: IT Service Desk Technician Company: Exertis UK Salary: £24,000 base Location: Burnley, BB12 7BF (Shift Work Monday to Friday 8am 4.30pm or 10am-6pm rotating shift pattern) Contract Type: Permanent Description: Are you looking to take your career to the next level in a fast-paced, supportive, and … rewarding environment? Join our team at Exertis UK as a Service Desk Analyst, where youll support users via the service desk and in person, issue, repair and arrange the return of all IT equipment and maintain and support the IT landscape. As part of the team, youll: Manage and resolve IT support tickets within SLA, prioritising More ❯

IT Service Desk Technician Corsham (SN13) Onsite Salary £26,000 - £30,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up … salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a proactive and customer-focused IT Service Desk Technician who takes pride in delivering high-quality first line support across a range of IT services. You will be the first point of contact for … users, responsible for logging, triaging, and resolving incidents, service requests, and queries. This role requires a person with a keen eye for detail, strong communication skills, and a methodical approach to troubleshooting. Youll be comfortable working with users at all levels, ensuring they feel supported and informed. You will also co-ordinate with third-party suppliers to arrange hardware More ❯

The role of Service Desk Technician L3 is 5 days a week on site and involves providing advanced technical support and ensuring efficient resolution of IT issues within the technology department. This position requires a strong understanding of IT systems and the ability to provide solutions effectively in a public sector environment. Client Details This organisation operates … within the public sector and is committed to delivering exceptional service through its technology department. Based in Quedgeley, it is a mid-large sized entity focused on maintaining reliable IT systems to support its operations. Description Provide advanced technical support for IT systems and applications, ensuring timely resolutions. Monitor and manage service desk tickets, escalating when necessary. … needs and projects. Maintain and update IT documentation, ensuring accuracy and accessibility. Assist with the deployment and configuration of hardware and software. Support the team in delivering excellent customer service to end-users. Ensure compliance with IT policies and procedures within the public sector framework. Profile A successful Service Desk Technician L3 should have: Proven expertise More ❯

Top Skills' Details Active Secret clearance, Current A+ Cert 1. 0- 6 months of help desk support experience or customer service experience for the department of defense/military and a current Sec+, net+, or A+. 2. Office 365 fundamental knowledge will be a huge plus. The Army just released Office365 and the support with this is crucial … for the success of the program. Must demonstrate the ability to communicate well with both internal and external individuals, a high level of customer service is mandatory 3. Experience with fundamental networking knowledge obtained by passing the A+ certification, and escalating higher-level issues to the appropriate team members. Additional Skills & Qualifications - This candidate is required to obtain a … who come in wanting to learn will prosper - Transitioning veterans and Military spouses have had tremendous success in the organization. Job Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support More ❯

TEKsystems is looking for 2 intermediate level Help Desk Technicians in Huntsville, AL. The candidate will need at least 1 year of experience working within a call center and resolving tickets. This candidate must be a U.S. citizen. This position is more like a Tier 1.5, with 75% of calls being Tier 1 level and 25% being Tier 2. … The main requirement is at least a year of help desk experience. The position is local and in-person, supporting about 15,000 employees and handling inbound calls and tickets. On average, technicians take 8-15 calls a day and touch 30-60 tickets a day, resolving issues or reassigning them to corresponding teams. Responsibilities include: - Password resets, application … on phones, carrier issues, and VPN support. - Global Protect is the VPN they use, and ServiceNow is their ticketing system. Top Skills: 1. 1-3 years experience of Help Desk call center experience 2. Active Directory, VPN/Remote Support, and Ticketing System experience (ServiceNow huge plus) 3. Team player who is comfortable working in a shared environment with More ❯

1st/2nd Line Service Desk Technician (Education Sector Support) Merseyside (On-Site at Primary Schools)Full-Time | 08:30 - 16:30 | Term-Time Working Hours Are you a proactive and customer-focused IT professional looking to make a real difference in the education sector? We’re looking for a 1st/2nd Line Service Desk Technician to join our expanding technical team, supporting primary schools across Merseyside. As part of a friendly and experienced 20-person tech team (10 based locally), you’ll be the face of our client’s IT support, working on-site at schools and delivering outstanding service to help staff and pupils thrive in a tech-enabled learning … environment. Key Responsibilities: Day-to-day Support Provide 1st and 2nd line technical support via our service desk (Freshdesk) and Remote Monitoring tools (Atera) Maintain and support offsite backup solutions (Altaro & MBS), and ISP filtering systems (Smoothwall) Respond to service desk queries, track issues through to resolution, and ensure client satisfaction Proactively monitor and maintain antivirus More ❯