1 to 25 of 176 Services Delivery Manager Jobs in the North West

this job description in another format, or other support in applying, please email talent@madetech.com. We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. … interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed … barriers between conflicting views Demonstrate tact and diplomacy when managing key stakeholders, both client and internal, across all levels Community development Support junior service delivery managers, who may not be in your core team, to develop and gain new skills Contribute to both Managed Service & Delivery Communities of more »

Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients … service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience of implementing new IT Services in an immature/greenfield environment’s Experience running a more »

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of … full fibre network through large scale roll outs of network build and maintenance activities. You'll be working in a part of Morrison Telecom Services and Avonline Network that is dedicated to transforming the way support is delivered nationwide to network providers. We aim to be the UK's … the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. The department more »

AMS (Lean) Delivery Manager Manchester Up to £80,000 per annum Were looking for an experienced AMS Delivery Manager for our globally recognised Client, a leading specialist in insurance, providing specialty risk solutions to clients worldwide across a wide range of industries … The AMS (Lean) Delivery Manager will support the Head of UK Operational Strategy & Change by contributing to the opportunity scoping, deployment, and benefit measurement of AMS within a core business function of Insurance International. You will support the planning and execute end to end transformation initiatives … standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function. * Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes). Skills: * Hands on more »

000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills … in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at … significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital more »

Agile Delivery Manager - Perm - Up to £80k & bonus & benefits - Hybrid – Manchester/Remote Want to work part of a team who is going through exponential internal growth and are continuing to improve and provide good products & services to their customers? As the Agile Coach/… Lean Delivery Manager you will support with the planning and execute the end-to-end transformation initiatives within a business unit to deliver sustainable results as identified through the strategic planning process. You will lead the overall deployment of a Lean Transformation project and look for more »

client is an established Facilities Management Service Provider that has an impressive portfolio of clients nationwide. It is currently looking to hire a Technical Services Manager for a Healthcare contract in Bury St Edmunds. As the Technical Services Manager, you will be … responsible for ensuring the delivery of all hard (M&E) services at the hospital. This will include overseeing planned and ... more »

Job summary The Senior Delivery Manager is responsible for delivering multiple Programmes of work and projects across multiple schemes; delivering multiple strategic programme and project management solutions within the Group Informatics Service; leading the design, development, management, Main duties of the job Project and programme delivery … Managing a range of large-scale, complex project and programme activities (timeline, costs, benefits, risks and issues) to formulate plans and strategy for successful delivery within and cross organisation; Utilising and leading in best practice project, programme and change management expertise and methodologies; including change management and configuration control … out plans, reporting key milestones and escalating slippages and other issues where necessary; Enable effective governance at programme and project level to ensure successful delivery which is reported through Portfolio Office governance; About us MFT is one of the largest NHS Trust In England with a turnover of £2.6bn more »

we develop our recruitment offer, one of the key priorities within the People Plan taking us through to 2030. Managing the recruitment and employment services team is a key part of the role, leading and developing a team committed to continuous improvement. We're really interested in what you … enjoy about recruitment and employment services, and how you would lead our team both in the day-to-day and delivering improvements for our candidates and managers. You'd be joining a supportive, kind, flexible team, committed to supporting colleagues across the hospital to recruit the best people to … an integral member of the HR Team, the post holder will be responsible for providing effective leadership and management for the Recruitment and Employment Services Team. Responsibilities of the post holder will include: Development and delivery of a high quality and efficient recruitment service to the Trust. Line more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

Join us and help deliver the exceptional, every day. As a Senior Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be … and supporting decision-making processes through high-quality reports and presentations. About you: A bachelor’s degree in a relevant field, such as Building Services Engineering or electrical/mechanical engineering, is preferred . Demonstrable technical experience in handling complex healthcare PFI contracts is desired. Strong knowledge and understanding more »

IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live … Support team and be part of a huge government department supporting over 20 million citizens every day. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due … will manage end user communication and expectations, providing high quality support for all end users. Plan, schedule and coordinate resources to ensure effective service delivery of business critical systems used by Counter Fraud Compliance & Debt (CFCD). This is the largest business directorate impacting DWP live estate with approximately more »

and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act … and problems. Management: Maintain a deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. This includes incident management, problem management and change management. Management: Ensure timely delivery of Projects/Enhancements in line with both … the customer’s and our business requirements. Knowledge: Maintain an appropriate level of knowledge of our products, services, and technological developments to be able to advise customers. Focussed on continuous improvement you will be expected to proactively identify and present recommendations for innovative solutions and services aligned to more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act … priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs … KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT more »

Agile Delivery Manager - Perm - Up to £80k & bonus & benefits - Hybrid – Manchester/Remote Want to work part of a team who is going through exponential internal growth and are continuing to improve and provide good products & services to their customers? As the Agile Coach/… Lean Delivery Manager you will support with the planning and execute the end-to-end transformation initiatives within a business unit to deliver sustainable results as identified through the strategic planning process. You will lead the overall deployment of a Lean Transformation project and look for more »

Duties (Registration and Compliance) Regulations 2010 The Registered Pension Schemes (Provision of Information) Regulations 2006 The Data Protection Act 1998. Working collaboratively with Service Delivery by providing key data to enable effective compliance monitoring and identification, via a risk-based assessment of potential breaches/poor performance. Then addressing … with related follow up telephone conversations sometimes of a contentious nature. Managing the end-to-end process of non-financial escalations derived from Service Delivery referrals. These are cases of non-compliance of scheme regulations and require individual communication with employers to solve otherwise unresolved pressing issues. Preparing monthly … for stakeholder clients. Developing, writing, and scheduling regular customer insight surveys both annually for all stakeholders and more frequently when relating to specific Service Delivery work areas. You will be instrumental in the creation of these surveys and will collaborate with colleagues in the corporate Customer Insight Team to more »

of laboratory haematology the Directorate Manager will be operationally accountable for ensuring the effective management and development of a range of services within the Haematology Directorate covering such areas such as Haematology, Blood Transfusion, Stem Cell, pre-op anaemia clinic, etc. The Directorate Manager is responsible for the operational management of all Haematology services within the Division. This involves delivery of a service meeting operational performance targets, strategic objectives and working within financial targets. Responsible for all Haematology services delivered as part of a Hub and Spoke arrangement … whether that be services residing within MFT or delivered in partnership or under contracts with neighbouring trusts. As a senior manager the post holder will be expected to make a significant contribution to the overall delivery of a quality service and adoption of best practice more »

period), Flexible Working, Company Pension, Regular Training and Development, Gym Membership and Fantastic Employee Benefits Package! We are Concept Projects Group, the engineering project delivery specialists! We pride ourselves on being a leading provider of comprehensive engineering project delivery services across a wide range of industries, including … providing hygienic processing solutions you name it, we've already done it or we are currently doing it! We are the only engineering project delivery company boasting our consistent level of industry experience. We have the ability to professionally manage and deliver engineering, automation and turnkey projects and unprecedented … client teams to gather information for project development Forecasting budgets and generating CAPEX Developing detailed project plans with projected outcomes and contingency planning Ensuring delivery of outcomes to regulatory standards and adhering to best practices Coordinating work, ensuring alignment with other client members, project team members, and key stakeholders more »

this role is primarily centred on you identifying and designing new projects and partnerships, there may be moments where you directly contribute to their delivery too. Providing strongly designed project models and roadmaps to our Delivery team, who directly implement our work. The projects, partnerships, and delivery … requirements. When these projects are relationships are secured, you will work closely with our Project Manager and Partnerships and Community Projects Delivery Manager (whose role is to direct the teams that implement our work) to transition them to successful mobilisation. Managing a portfolio … a week in our head office in Widnes, to support collaboration and a healthy team dynamic. We also expect our colleagues to visit our services and regions at times to be truly connected to the voice of the people we support and to ensure that our work is always more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB …/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... APCT1_UKTJ more »

succeed in this position, including skills, qualifications, and experience. Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of … responsibility include: EMB/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... JBLK1_UKTJ more »

permanent basis. The IT Security Manager will be a key senior hire, who will lead the Security Operations function within Technology Services; leading a team both internal and external specialist 3rd party support in delivery of security operations activities across the organisation’s estate. The … remit of the IT Security Manager position will cover the enterprise on premise and cloud services operational technology estate. The successful IT Security Manager will have the following main responsibilities: the performance and security of the digital estate through a process of pro … active continuous service improvement and to plan and manage the reduction of cyber and security risk to services the security operations management of the Technology estates and its availability 24/7/365 where applicable closely with the wider Technology Services and Information Security teams providing SME more »

and members of the central Trust Exec Team. The School Office Manager will also provide a general support service (including PA services) to the Headteacher and wider Leadership Team, undertaking specific operational tasks and projects on their behalf, maintaining personal diaries, operational rotas, the academy calendar … a lead role in the organisation and monitoring of support systems/procedures/policies. Work directly with Headteacher, providing day to day PA services for them and working on developments within the key areas of your portfolio. Undertake line management responsibilities where appropriate including, management of administrative staff … own team. First-rate IT skills and experience with SIMS (School Information Management System). The candidate must demonstrate a flexible approach in the delivery of work and, above all, have a positive nature, be hard-working and possess a good sense of humour all necessary for working in more »

Total Contracted Hours: 40 An exciting new Shift Manager opportunity at DX! *** This is a backshift/afternoons based vacancy*** All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are … to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for … addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost more »

requirements are being met and exceeded where possible.11. You collaborate with user researchers and represent users internally. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by … contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you … team how activities will help meet strategic goals. You understand the development of strategy and policies within a design context at the NHS Business Services Authority, and keep abreast of wider best practice across government. You advocate for user-centred design. User focus - you collaborate with user researchers and more »