1 to 25 of 96 Support Specialist Jobs

Job ID: C-2024-HK # of Openings: 1 Category: Technology - Technical Support Type: Permanent/Full-Time Min: USD $52,000.00/Yr. Max: USD $65,000.00/Yr. Overview Whether you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of … a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for a Mac Support Specialist to join our ranks. Are you a proactive problem solver with exceptional customer service skills? You will put your technical expertise to … use, providing our more than 900 home office employees with the technology support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff regarding any technology they use. Ours is a more »

serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Customer Technologies Specialist deploys, maintains, troubleshoots, and repairs a variety of customer hardware and software throughout Optum. The Specialist completes routine tasks related to projects and … technical requests and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio. The Associate Customer Technologies Specialist typically works as directed by their supervisor. Location: 43 Whiting Hill Rd Brewer ME 04412 Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of … customer hardware and software throughout Optum Completes routine tasks related to projects and technical requests Provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio Works as directed by their supervisor Provides excellent customer service to all levels of employees including customers, peers, and more »

be the alternative to the big banks. We are looking for top talent to join Chicago's Bank , as a full-time Treasury Management Support Specialist! Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee … for individual growth. We are seeking a critical thinker who's willing to learn and not afraid of taking on new initiatives. The TM Support Specialist position is expected to provide ongoing support and maintenance for Wintrust Financial Corp's Treasury Management clients. TM Support covers … Banking, Business Online Bill Payment, iBusiness Capture, ACH Origination, Wire Origination, Lockbox Services, ACH Positive Pay, and Check Positive Pay. Courteous and efficient customer support is expected over the phone to internal and external customers, while simultaneously pulling and working TM Maintenance tickets to perform maintenance for the clients. more »

colleagues as much flexibility as possible in line with the needs of their role Vacancy Information We are seeking a Senior Platform and Infrastructure Specialist to join us on a 12month fixed term contract. This role will be a senior role driving forward support services around our identity … have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related?and wellbeing issues, 24 hours a day, 365?days?a year. Including a mobile app providing a range of … internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and?provide support to one another What you'll do We are looking for passionate people that love working as a part of a team to join more »

Corporate Support Specialist EMEA - Sales Our client is a world renowned American software company that empowers creatives and businesses worldwide with a diverse range of innovative digital tools and solutions aimed at enhancing productivity, creativity, and digital experiences across various industries and they have an immediate requirement for … a Corporate Support Specialist to sit in their sales team and provide support directly to their Director of Corporate Sales. The offer 11 month contract with likelihood for extension Hybrid 3 days per week in Maidenhead Salary of £69k per year inside IR35 PAYE The role You … will assist in/prepare presentation materials, reports, business objectives tracking, and documentation for internal and external meetings. You will support Corp Strategy and Execution Manager to manage documentation and records related to sales strategies, program initiatives, and stakeholder communications for the Director of Corp Sales You will provide more »

Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If … company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to join our … responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key Responsibilities: Provide technical support to French speaking customers via phone, email, and chat channels. Troubleshoot and more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver … unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer … contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in … practices. Seeks input from teammates and outside experts on systems and feature design. Executes on key deliverables for the business that require off-hour support or tasks. Assembles workstations including mechanical standing desks. Unboxes and organises inventory items. Receives and organises inventory while maintaining inventory tracking system. Installs IT more »

in Cyprus 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼 Responsibilities Day to day user support in Europe region; Be responsible for endpoint devices and IT infrastructure in UK office. Basic server and network equipment support; Monitoring queue and … tickets; Perform day to day operational tasks to maintain healthy system function; Review, define, and refine technical processes to drive efficiency; End user equipment support; Define the key metrics for information systems monitoring; Coordinate with vendors and internal resources to ensure operational excellence; License management; Inventory management; Incident, Problem … and Change management; Documentation within Confluence pages of troubleshooting manuals, escalation procedures and contact details; Takeover support of new systems and procedures. Key Competencies & Qualifications Minimum 1 years’ experience in IT as it support specialist; Knowledge of Windows and MacOS at the administrator level. Knowledge of desktop more »

1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to inquiries … via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our IT support more »

Senior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within the … same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career. Be technically strong with SQL, Linux and Windows environments. Experience reading and debugging scripts within more »

a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technical support remotely or on site … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »

global provider of information-based analytics and decision tools for professional and business customers. About the Role This position is responsible for the Technical Support of Digital technologies within our Global Technology Operations Team. As part of the Applications team, this role serves as an escalation point for Application …/Technical support specialists. It provides technical & practical guidance to Support Teams and assists with queries as necessary. The role involves engagement with multiple teams geographically and functionally, and at all levels. This position focuses on responsibilities outside of development tasks. Responsibilities Becoming the Technical Service Owner for … assigned Applications/Technologies Ensuring support services meet our committed SLA’s & KPI’s are on target Conducting technical training/knowledge transfer when required to internal technical teams Managing the onboarding of new Global Technical Services into Production Managing & liaising with our 3rd Party Vendors, Partners and Suppliers more »

headcount growth, they are looking to expand the team to accommodate this. The successful End User Computing Engineer will be responsible for providing technical support for users at all levels within the fund, including traders, portfolio managers, quants and C-level stakeholders. This will include taking ownership of all … vendors, understanding business requirements and making suggestions for improvements across the technology stack. Key Requirements 2- 5 years of experience working in a Desktop Support/End User Computing Engineer role Extensive experience with Powershell Expert knowledge of Office 365, Exchange and Virtualised desktop platforms In depth knowledge of more »

record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »

Job title: Junior Production Support/Trade App Specialist - Up to GBP $135,000 + Bonus + Package (Open to Juniors) Client: World-leading, award-winning Finance Technology Firm (Dubai, Singapore, Sydney, Shanghai) Location: London Experience level: Junior Benefits: Great salary package, exceptional bonuses, and industry-leading benefits … Environment/Trading Floor experience (Current) An elite-level, award-winning Quant Fund in New York is looking for a talented and passionate Production Specialist to join their London team and play a critical role in managing and supporting the company’s global trading platform. The company is looking … and has the desire to continuously develop and grow career-wise. Joining this company would immediately make you one of the most desired Trade Support Engineers. Desired Skills/Experience (Requirement) · Front Office Experience · Experience in Linux · Production Support · Technology/Skills: Python, SQL, Fix, Jira, Gitlab · Testing more »

of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »

Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for … customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills … and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

CTRM Support Specialist Mayfair, London (Hybrid after 3 month probation) £50,000 - £80,000 DOE + Bonus + Pension + Holidays + Growing Business This is an incredibly exciting opportunity to join an expanding technology business just before they grow exponentially in size, turnover and reputation. This company … own bespoke CTRM software platform to Commodity Trading companies in the UK with forecasted and rapid development. They are now looking for a CTRM Support Specialist to join them during this invigorating phase. In this role you will swiftly address CTRM platform issues whilst collaborating with developers. You more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »