1 to 25 of 297 Support Specialist Jobs

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Front Office Infrastructure & Application Support Specialist Business Area: Global Markets - Front Office Production Support (Global Banking & Markets/Corporate & Institutional Banking) Job Type: Mission: As part of the Front Office Support team, you will provide technical and functional support to traders, sales, and quantitative teams. You will ensure the availability, performance, and resilience of market … facing applications and the underlying infrastructure. You will work in close collaboration with development teams, infrastructure teams, and vendors to resolve incidents and improve production stability. Key Responsibilities: Operational Support: * Provide Level 1.5/Level 2 support for Front Office trading applications, market data platforms, and market connectivity. * Ensure incident resolution within agreed SLA/SLOs. * Monitor critical … tasks using PowerShell, Bash, or Python scripts. * Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible. Business/Market Knowledge: * Understand Front Office processes and market data flows. * Support trading desks during market hours (Equities, FX, Rates, Derivatives). Continuous Improvement: * Drive process improvements in monitoring, alerting, and release management. * Collaborate on the move toward Cloud (AWS/ More ❯

Front Office Infrastructure & Application Support Specialist Business Area:Global Markets - Front Office Production Support(Global Banking & Markets/Corporate & Institutional Banking)Job Type:Mission:As part of the Front Office Support team, you will provide technical and functional support to traders, sales, and quantitative teams. You will ensure the availability, performance, and resilience of market … facing applications and the underlying infrastructure.You will work in close collaboration with development teams, infrastructure teams, and vendors to resolve incidents and improve production stability.Key Responsibilities:Operational Support:* Provide Level 1.5/Level 2 support for Front Office trading applications, market data platforms, and market connectivity.* Ensure incident resolution within agreed SLA/SLOs.* Monitor critical systems using … recurring tasks using PowerShell, Bash, or Python scripts.* Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible.Business/Market Knowledge:* Understand Front Office processes and market data flows.* Support trading desks during market hours (Equities, FX, Rates, Derivatives).Continuous Improvement:* Drive process improvements in monitoring, alerting, and release management.* Collaborate on the move toward Cloud (AWS/Azure More ❯

STR is looking for an IT Support Specialist to join the team and be a key team member in keeping our organization running smoothly. Our IT specialists play a major part in our employee's success by analyzing, troubleshooting, and resolving technical issues in a positive and efficient manner. This specialist will also enjoy solving complex problems … and provide effective first line support for all local, remote, and mobile staff. This role is based out of our Arlington, Virginia office. Requirements: This position requires an active Secret security clearance, for which U.S. citizenship is needed by U.S. Government. Identify, research and resolve technical issues for users Add to the IT knowledge base with clear/concise … new computers for employees Create and test new images for Windows and Mac Operating Systems Help maintain scanners, copiers and workstations Provision phones and voicemail boxes (mobile and office) Support our summer intern program. To include configuration of computers, administration rights, first line support, and equipment reconciliation when the internship is complete Administrate and help manage the ITSM More ❯

Summary The MIL Corporation seeks a Technical Support Specialist II to support a Federal Government client in Washington, DC. The Tier II Technical Support Specialist is the central point of contact for all IT-related incidents and service requests and is responsible for resolving support requests as well as meeting customer satisfaction and continuous … with qualified candidates. While candidates may be contacted for pre-screening, any hiring decisions will be contingent upon funding availability and final program requirements or client approval. Responsibilities Provide support for all staff Provide services over the phone, through e-mail, in person (for walk-in customers) and self-service Diagnose and resolve software and hardware incidents, including operating … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary Accurately record, update and document requests using the IT service desk system Install and configure new IT equipment Resolve incidents and upgrade different types of software More ❯

technical duties, you'll be tasked with documenting procedures, troubleshooting steps, and best practices, as well as maintaining up-to-date network configuration records and operational docu-mentation to support scalability and continuity. You will be collaborating with vendors and external support providers on activities such as hardware pro-curement, implementing and maintaining network and infrastructure solutions and … Are you part of the solution? At Maersk Tankers, you can come as you are and be among people who will expand your horizon. As our new Senior IT Support Specialist, we do, however, expect that you can contribute with the following: Bachelor's degree in Computer Science, Information Technology, or related field 7+ years of experience in … IT support or systems administration with 4+ years of experience in network and infrastructure management and monitoring with extensive knowledge of TCP/IP, routing, switching, and firewall technologies Advanced understanding of Windows environments, Microsoft 365, Intune, Azure services, Active directory, Virtual Machines and networking protocols. Familiarity with cybersecurity best practices Experience with ticketing systems, remote support tools More ❯

IT Technical Support Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical Support Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their engagement with … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to detail and a commitment to delivering high-quality work. Good verbal and written communication skills with the More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow in the … world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex issues to senior engineers … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service desk More ❯

What you will be doing! As an IT Field Support Specialist you will provide on-site and remote Tier 2 and Tier 3 support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Your responsibilities will include conducting site surveys, assessing and documenting current site configurations along with user requirements, and analyzing existing specifications for hardware acquisitions. More ❯

Field Support Specialist (IMAGING) needed in the Columbia, MD area needed. Must have TS/SCI with polygraph security clearance! The job duties of the IT Field Support Specialist: Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings … working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be available to work an 8 hour shift between the hours of 6am-and 6pm. Must be able to lift up to 50 pounds and able to … offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We're committed to your growth and happiness! Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Job Requirements Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and a … expertise in Microsoft Windows 7 and 10 Familiar with Active Directory security and policies Excellent analytical and problem solving skills Outstanding communication skills to relate with team members and support workers Must to be able to lift 50 lbs. Must be able to rive company vehicle. Must be available to work some 8 hour shift between the hours of More ❯

What You Will Do As a Voice IT Field Support Specialist, you will provide hands-on technical support to install, maintain, and troubleshoot IT and voice systems across government sites. You will be responsible for preparing, configuring, and deploying computing equipment and communications hardware, while ensuring operational continuity and security compliance. Your work will involve both independent … changes and service activities. Perform physical labor, including lifting equipment up to 50 lbs and working in tight spaces. Travel locally using a company vehicle to complete on-site support assignments. Work an assigned 8-hour shift within the hours of 6:00 AM to 6:00 PM Required Skills and Qualifications Proficient in troubleshooting and repairing hardware and More ❯

what they do, committed to our shared values and dedicated to our customers' mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has … an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation … is offered. The job duties of the IT Field Support Specialist are as follows: Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site More ❯

what they do, committed to our shared values and dedicated to our customers' mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has … an opening for an IT Field Support Specialist: For the image center to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. This position requires office presence a minimum of 5 days per week and is only located in the location … expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem-solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to lift/carry 50 lbs . multiple times per shift. Must be available to work an 8-hour shift between the hours of 6am More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

Senior Application Support Consultant - Hemel Hempstead (Hybrid) An exciting opportunity has arisen for a talented and customer-focused Senior Application Support Consultant to join a growing team supporting a powerful ERP software platform. This role is ideal for someone with a passion for technology, a systematic approach to problem-solving, and a desire to help customers get the … that encourages learning, development, and innovation. With a culture that values people and continuous improvement, this role is perfect for someone looking to make a genuine impact in application support and grow their career in enterprise software. More ❯

Senior Application Support Consultant - Hemel Hempstead (Hybrid) An exciting opportunity has arisen for a talented and customer-focused Senior Application Support Consultant to join a growing team supporting a powerful ERP software platform. This role is ideal for someone with a passion for technology, a systematic approach to problem-solving, and a desire to help customers get the … that encourages learning, development, and innovation. With a culture that values people and continuous improvement, this role is perfect for someone looking to make a genuine impact in application support and grow their career in enterprise software. More ❯

The job duties of the IT Field Support Specialist are as follows: Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation Configures computers, communications devices and peripheral equipment. Trains site personnel … working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem-solving skills. Outstanding communication skills to relate with team members and support workers. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management. Must be able to lift up to … ones. Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life. Paid Parental Leave for new parents to focus on family. Tuition Reimbursement to support your professional growth and education. A 401(k) plan with a company match to help you plan for your future. At CyberCore, we are committed to fostering a supportive More ❯

Note: Position requires local residence in the Norfolk, VA Area to be on-site. Job Summary VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this … following companypolicies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and online ticket … needed. Conducts Windows imaging and cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 clientworkstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. Will Issue Gov reviewed IT More ❯

rewarding incentive programs designed to encourage growth and advancement through learning new technologies or achieving new certifications. Primary Responsibilities: Second level troubleshooting of desktop applications Microsoft Azure and Office365 support and administration Workstation Administration and Repair - Windows and Mac iOS and Android Support Networking (wired and wireless) Manage user add/move/change requests Server Administration - VMWare … vSphere, Active Directory, Group Policy administration Maintain systems documentation Qualifications (demonstrated ability in the following): Three or more years of experience in IT support/administration role VMWare vSphere administration and diagnostic experience Strong diagnostic skills in relation to troubleshooting technical issues Excellent written and oral communication skills Ability to multi-task and adapt to changes quickly Demonstrated record … of high customer satisfaction in service desk support Self-motivated with the ability to work in a fast paced environment Desired skills: Experience in Sharepoint administration and management Education Requirements: COMPTIA Network+, Microsoft MCP or equivalent certification Bachelors degree in Computer Science or IT related field or equivalent experience About Us: Big Idea Technology is a fast-growing and More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Requirements Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and two More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Required Skills Minimum education and experience level: High school/GED and two (2) to four (4) years … ones. Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life. Paid Parental Leave for new parents to focus on family. Tuition Reimbursement to support your professional growth and education. A 401(k) plan with a company match to help you plan for your future. At CyberCore, we are committed to fostering a supportive … is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations. Equal Employment and Diversity CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel More ❯