1 to 25 of 41 Support Team Leader Jobs

wealth throughout their lives, whether theyre saving and investing, buying their first home, or planning for retirement. The Support Team Leader will provide line management, professional guidance and support to a small group of executives in the team along with … working with the wider team on improvements that can be made in processes and customer interactions. As a Team Leader, you will act as a coach and conduct performance reviews along with weekly 1-1s with Support Team Executives, focusing ...

Support Team Leader Location: Berkshire Salary : £35,000 - £45,000 per annum Vacancy Type: Permanent Inspired ICT Solutions Ltd provides trusted IT support, products and services to primary schools across Berkshire, North Hampshire and South Oxfordshire. Following continued growth, we are looking … Support Team Leader to manage our busy helpdesk and support the day-to-day leadership of our small IT support team. We take pride in delivering a friendly, reliable and professional service, often going above and beyond to make sure ...

Housing Support Team Leader Bradford 35 hours pw Permanent £27,500 Hamilton Woods Associates are working with a Bradford based charity that is looking for a Housing Support Team Leader to support the move on of vulnerable clients … into long term accommodation. Responsibilities of the Housing Support Team Leader include: Working alongside Local Authorities Housing Options service, utilising the online referrals and allocations process Providing a dual function of housing related support and intensive housing management to service users Providing ...

Role Overview We are seeking an experienced Support Team Lead to manage day-to-day operational support activities within an Identity & Access Management (IAM) environment. The role is primarily focused on operational leadership and support team management , while requiring strong … technical IAM expertise across IAM, access management, SailPoint and CyberArk . The successful candidate will be responsible for managing support teams, support queues, workload prioritisation, work allocation, escalation management and ensuring incidents and service requests are resolved within agreed service levels. Key Responsibilities Manage support ...

Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . … currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support ...

Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . … currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support ...

Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution … customers. The Role: Your key responsibilities will be to manage the support team, providing technical assistance, training and mentoring, as well as managing the team workloads and rotas, etc. You will also ensure that support aligns with agreed SLAs and become ...

TelefonicaTech ·United Kingdom, Manchester On-site Full-time Not specified Operations Job Description IT Support Team Leader (Onsite Services) Manchester … Full-Time onsite Why This Role? We're looking for an experienced IT Support Team Leader to lead a team delivering critical onsite technology services across multiple customer locations. You'll play a key role in ensuring exceptional service delivery, leading technical support ...

leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work … better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Support Team Lead - IAM Location: Leeds/Halifax/Manchester ( Hybrid mode at client location ) Job Summary- Support Team ...

leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work … better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Support Team Lead - IAM Location: Leeds/Halifax/Manchester ( Hybrid mode at client location ) Job Summary- Support Team ...

site Full-time Not specified Operations Job Description Role Purpose The On-Site Support Team Leader is responsible for the end-to-end delivery of On-Site IT support services within a high-profile enterprise environment. This role combines technical expertise with operational … quality service aligned to contractual SLAs, customer expectations, and operational standards. Leading a small team of IT professionals, the team leader will act as the primary escalation point, technical authority, and customer interface, driving service performance, team effectiveness, and continuous improvement. Key Responsibilities ...

Support Team Lead (SaaS) Glasgow, Hybrid (3 days a week in the office) £35,000 - £40,000 per annum + £5,000 performance bonus Full Time, Permanent My client is a well-established SaaS business trusted by leading global brands. As they continue to scale, they … improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing teams, and implementing data-driven ways of working. You will oversee technical support ...

Support Team Lead - London Location: Central London (Office based 5 days a week) Salary: £45,000 - £55,000 Hands on position in which you will lead a IT Support Team of 4 As IT Support Team Lead … management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels, leading a team of 4 Support Engineers You'll lead from the front, supporting engineers with technical escalations while driving service quality, customer satisfaction, and continuous ...

Support Workers and Team Leaders Greater Manchester Engagement & Support Worker: up to £29,000/Team Leader: up to £32,000 37.5 hours per week | Fixed-term contract until September 2027, with potential to extend Do you believe people can make … housing, probation and other services. · Advocate for people while encouraging independence and responsibility. · Maintain accurate case notes and manage risk appropriately. Team Leader Working closely with the Regional Service Manager, you will lead a small team of Engagement & Support Workers and help ensure ...

Network Support Team Lead - (Wi-Fi, LAN/WAN) - London Location: Central London (Office based 5 days a week) Salary: £50,000 - £55,000 Hands on position in which you will lead the Network & IT Support Team As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels, leading a team of 4 Network Support Engineers You'll lead ...

Operational Support Team Leader Location: Dartford (with occasional travel to other offices/sites) Join HSL Compliance You will lead, coach, and develop a team of Operational Support Coordinators. You will be responsible for ensuring seamless contract coordination, managing resource cover … maintaining real-time compliance reporting. Beyond core team management, you will act as a digital champion for the region - utilising systems like Microsoft Power Platform, Business Central, and Advanced Excel to streamline standard operating procedures (SOPs), automate workflows, and maintain absolute data integrity for our clients. What ...

university campus located in Cardiff, giving you the chance to work directly with users and become a valued part of the university support community while staying connected to the wider technical services team. Core hours will align to university service desk requirements, with support during important … will be joining a role where your work has a visible impact on students, staff and day-to-day campus life. The Endpoint Support Team Lead is responsible for leading the day-to-day operational delivery of the Level 1 and 2 support function ...

Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company. Process Manufacturing This role is part of our Process Manufacturing business unit, which delivers ERP and operational software … nutraceutical, paint, supply chain logistics and related manufacturers - supporting end-to-end operations built for measurable performance outcomes. About the Role The Customer Support Team Lead oversees a team of Customer Support Representatives (CSRs) responsible for providing high-quality support ...

Telefónica Tech UK&I in Manchester is seeking an IT Support Team Leader to head the onsite support team and ensure delivery across customer locations. The role combines people leadership with hands-on networking, Wi-Fi, AV and workplace tech, delivering ...

Bose Professional in London, England, is seeking a Technical Support Team Manager, EMEA to lead a global product and technical support team across the EMEA region. You will collaborate with sales, field engineering and product development to deliver service excellence. The role ...

LexisNexis Special Services Inc. in Cardiff is seeking a Technical Support Team Manager to lead a high-performing team and deliver outstanding customer experiences. The role focuses on operational delivery, strategic improvements, and a collaborative culture built on trust and accountability. You will ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront ...

Customer Support Team Lead Belfast | Hybrid & Flexible Working £40,000 Base Salary | Total Reward Package circa £52,000 We're working with an innovative Belfast software business entering an exciting new phase of growth. As their customer base expands and new AI‐powered products come … market, they're investing in their Customer Care function by creating an additional Team Lead position. Rather than managing a larger team, you'll have the opportunity to lead a focused group of around five specialists, giving you the time to coach, develop and genuinely influence ...

private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. … with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service restoration ...

Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over … over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven ...