Chester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the TechnicalManager, the TechnicalServiceManager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a full-time … a team. Responsibilities: Support SDMs in managing the support service to meet SLA commitments Participate in Service Review Meetings organized by SDMs as needed Take part in Duty Manager rotations & serve as Incident Manager during P1 incidents Manage the completion and publication of RCAs and ensure preventative measures are implemented Collaborate with Technical Resource More ❯
TechnicalServicesManager Location: Barking, London Salary: £50,000 per annum + Bonus Job Type: Permanent, Full-Time About the Company Valoris Group is working exclusively with a specialist provider in Building Services & Facilities Management, delivering integrated solutions across maintenance, M&E services, compliance, and infrastructure. Their client base includes high-end residential … commercial, industrial, healthcare, and education sectors. As the business continues to expand, they are looking for an experienced TechnicalServicesManager to oversee facilities operations and drive improvements across their in-house engineering and contractor teams. This role is central to ensuring the efficient management of both soft and hard services, with a strong … and service delivery. The Role This is an office-based role, working closely with senior management and operations teams to optimise technical services. The TechnicalServicesManager will be responsible for: Team Development Building and managing an in-house engineering team to support day-to-day facilities functions. Operational Support Advising senior management More ❯
a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. To support this … offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries. The Day-to-Day Acts as the point service delivery manager across services, as required (currently EMEA TPG TP Onsite and Offsite). Is a Point of Contact for, and works across, ad hoc projects and data enquiries requested by FTE Technical … annual business review meetings to illustrate patterns and trends, explaining observations, predicting future trends, and finding solutions to maintain or improve service quality. Takes a holistic approach to all services that Dreamtek provides to the client when making decisions on the verticals that you are responsible for. Collaborates at a peer level with other SDM's across same and More ❯
staff. Role Summary: We are seeking an experienced TechnicalService Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and … manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation point for all service issues related to AWS and cloud infrastructure. Collaborate with Cloud Architects, DevOps Engineers, and Security teams to ensure robust and compliant service operations. Drive incident, problem … high-quality, cost-effective services. Implement and maintain service improvement plans (SIPs). Provide detailed reporting on service performance, risks, and improvement opportunities. Support onboarding of new cloud-based services and ensure operational readiness. Contribute to governance boards and represent service operations in technical discussions. Required Skills and Experience: Proven experience as a Service Delivery ManagerMore ❯
staff. Role Summary: We are seeking an experienced TechnicalService Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and … manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation point for all service issues related to AWS and cloud infrastructure. Collaborate with Cloud Architects, DevOps Engineers, and Security teams to ensure robust and compliant service operations. Drive incident, problem … high-quality, cost-effective services. Implement and maintain service improvement plans (SIPs). Provide detailed reporting on service performance, risks, and improvement opportunities. Support onboarding of new cloud-based services and ensure operational readiness. Contribute to governance boards and represent service operations in technical discussions. Required Skills and Experience: Proven experience as a Service Delivery ManagerMore ❯
staff. Role Summary: We are seeking an experienced TechnicalService Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and … manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation point for all service issues related to AWS and cloud infrastructure. Collaborate with Cloud Architects, DevOps Engineers, and Security teams to ensure robust and compliant service operations. Drive incident, problem … high-quality, cost-effective services. Implement and maintain service improvement plans (SIPs). Provide detailed reporting on service performance, risks, and improvement opportunities. Support onboarding of new cloud-based services and ensure operational readiness. Contribute to governance boards and represent service operations in technical discussions. Required Skills and Experience: Proven experience as a Service Delivery ManagerMore ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalServiceManager, United Kingdom Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 08.05.2025 Expiry Date: 22.06.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. We implement, optimize, and support users of Oracle ERP. Our … various industries, from large multinationals to SMBs. Our clients share a strategic focus on technology to build sustainable competitive advantages. Responsibilities: Support Service Delivery Managers (SDMs) in managing support services to meet SLAs. Participate in Service Review Meetings organized by SDMs. Join the Duty Manager rota and perform Incident Manager duties during P1 incidents. Manage … the completion and publication of Root Cause Analyses (RCAs) and ensure preventative actions are implemented. Collaborate with Technical Resource Managers to build dedicated support teams based on technical environment and service needs. Assist in planning customer onboarding with GS & PS teams. Support consultants with technical issue resolution and serve as an escalation point for More ❯
Delivery Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace managed services delivery teams. They ensure that their customers technical, administration and specialist operational needs are met. Additionally, they are expected to maximize the strength of the customer relationship … may be in pre-sale/post-sales or both. Key Responsibilities Building strong partnership relationships with customers Maintain oversight ofIncidents, Changes and Service Requests, co-ordinate Rackspace managed services/Customer teams to deliver within service SLAs. Perform regular incident reviews, proactively tune alarm thresholds and drive automation initiatives to minimise manual intervention. Manage data protection and patching … test BCP and Data Recovery procedures. Review service failures and produce incident reports when required. Work with the customer and assigned delivery engineers to manage DevOps and Cloud engineering services using agile project methodologies. Host regular backlog planning, retrospective workshops and forecast accurate delivery schedules with customer product teams. Schedule customer maintenance and ensure appropriate quality checks have been More ❯
they deliver cutting-edge telecoms and IT solutions to a wide range of industries. As part of their continued expansion, they are now seeking a TechnicalServiceManager to lead and oversee their IT and Telecoms service delivery team in Redhill. Main Purpose of the Role: Manage and lead a team of technical engineers … service metrics and customer satisfaction. Ensure compliance with company policies, security standards, and industry regulations. What They Are Looking For: Proven leadership experience in IT and Telecoms service delivery, technical support, or managed services. Strong technical knowledge of telecoms systems, IT infrastructure, cloud solutions, networking, and satellite communications. Excellent team leadership, organisational, and customer service skills. … to cutting-edge technologies. Supportive and collaborative working environment based in Redhill. Ongoing professional development and training. Apply today to be considered for this fantastic TechnicalServiceManager role. Interviews are taking place shortly! Keywords: TechnicalServiceManager, IT Support, Telecoms, Service Delivery, Managed Services, Network Operations, Cloud Solutions, Satellite Communications More ❯
Join to apply for the TechnicalServicesManager role at Mitie 1 week ago Be among the first 25 applicants Join to apply for the TechnicalServicesManager role at Mitie Direct message the job poster from Mitie Senior Talent Acquisition Partner at Mitie, UK's leading Facilities Management company … TechnicalServicesManager Location: Cardiff, London, Brighton Role Overview: Oversee engineering operations at our sites, ensuring exceptional service delivery and operational excellence. Manage reactive and planned maintenance (PPM) for critical systems (mechanical, electrical, public health services, building fabric) while maintaining luxury service standards akin to 5-star hospitality. Key Responsibilities: Lead engineering operations, ensuring … high service standards. Drive strategic goals and maintain luxury service levels. Manage PPM and reactive services for critical systems. Foster strong client and stakeholder relationships. Ensure compliance with statutory and contractual obligations. Identify business opportunities and manage subcontractor relationships. Focus on health, safety, and training, creating a high-performance culture. Monitor performance metrics for timely and efficient service delivery. More ❯
Summary: The ServicesTechnicalManager is a senior leader within the NSI UK business, accountable for the overall execution and growth of the TechnicalServices offering. Managing a diverse and remote team, they are responsible for meeting HSE, financial, operational and growth KPIs set by the business. The ServicesTechnicalManager is responsible for the UK consulting services offered through our Flood Risk & Drainage and Scientific Services teams, as well as any process improvement plans or optimisation projects for existing water and wastewater treatment plants across the industrial and municipal industries. The ServicesTechnicalManager will work closely with … group offerings. Careful planning of budgets and organisation structure to ensure financial targets are met. Prepare and present regular reports on department performance. Implement quality control measures to ensure services and projects meet or exceed standards and customer expectations. Qualifications: Degree and post-graduate qualification in relevant Engineering and/or water treatment discipline (or significant experience in relevant More ❯
sectors HQ Cambridgeshire, Hybrid role Excellent salary, car or car allowance, 30% bonus potential, pension, 25 days holiday. Individual medical cover Be a Game-Changer in TechnicalServices! Are you ready to lead and transform how our client allocates and optimises resources across a high-performing technicalservices team? We are looking for a … You'll Do Shape Strategy: Develop and implement innovative resource management strategies to maximise efficiency across the department. Collaborate & Lead: Work closely with Sales, Projects, and TechnicalServices managers to ensure the right resources are in place for every project. Problem-Solve & Optimise: Monitor resource utilisation and tackle any bottlenecks head-on, making sure we're always … looking for someone who: Holds a degree or equivalent experience in engineering, project management, or business. Has 3+ years of experience in resource management within a technicalservices or project-based environment. Has proven experience managing remote, multi-skilled teams. Is a motivational leader, adept at change management, and thrives on driving performance. Is a collaborative networker More ❯
Delivery Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace managed services delivery teams. They ensure that their customers' technical, administrative, and operational needs are met. Additionally, they are expected to strengthen the customer relationship by building rapport, identifying … and testing Business Continuity Planning (BCP) and Data Recovery procedures Reviewing service failures and producing incident reports as needed Collaborating with customers and engineers to manage DevOps and Cloud services using agile methodologies Hosting backlog planning, retrospectives, and scheduling delivery with product teams Scheduling maintenance and ensuring quality checks Decommissioning or replacing deprecated cloud services before end of … Ensuring high customer satisfaction ratings Contributing to business growth through new opportunities Forecasting churn and engaging management to prevent customer loss Skills & Experience required Experience with ITIL-based support services, including Incident, Change, and Problem management Experience operating IaaS, PaaS, & SaaS services on at least one public cloud provider Knowledge of cloud optimization and cost management tools Excellent More ❯
This position is 100% onsite. The Manager, TechnicalService s will be responsible for t he planning, development, and implementation of technicalservices to meet the organization's business needs. The manage the IT infrastructure, systems, and team to ensure the organization's technology needs are met efficiently and securely. This role involves … strategic planning, project management, cybersecurity oversight, and team leadership to support business operations, as well as innovation. The Manager, TechnicalServices collaborates with stakeholders to align technology initiatives with company goals while ensuring compliance with industry standards and best practices. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in … network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care More ❯
EQUANS Birmingham, England, United Kingdom Join or sign in to find your next job Join to apply for the TechnicalServicesManager (Electrical) role at EQUANS EQUANS Birmingham, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the TechnicalServicesManager (Electrical) role … at EQUANS Equans is looking for a Electrical Manager (TechnicalServicesManager) to join our team at Midland Metropolitan University Hospital (MMUH) on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, Bonus and benefits package. The new facility is a … Estates in the provision and deliver of a high-quality maintenance service. The role will also include assisting in the operation, repair and maintenance of building fabric and engineering services while working within a multi-disciplinary hard service team environment. Due to the wide range of services and systems installed within the building the role requires a wide More ❯
Up to £65,000 (DOE) Company Bonus + Private Medical Posted 29 May Closing 31 July Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams … visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As TechnicalServicesManager, you’ll lead, develop, and motivate the Warehouse, Logistics, and Configuration Teams. Reporting to the Managing Director, you’ll play a key role in delivering high … quality services, ensuring systems and processes are followed, and supporting our long-term strategy as part of the senior management team. What You’ll Do: Operational Leadership: Oversee Warehousing, Logistics, and the Configuration Centre, ensuring day-to-day performance, legal compliance, and alignment with company standards. Strategic Collaboration : Report to the Managing Director and work with the Senior Management More ❯
Job DescriptionJob DescriptionDescription: Onsite/Field Service Calibration TechnicalManager reports to a member of the Executive Management Team and works within the scope of their training, education, experience, and skills to accomplish assigned tasks. Relocation assistance is offered. This position carries out responsibilities for all or part of these areas: Primary Objectives: Understand and continue … site scheduler to develop the job schedule. Review the on-site job package for completeness prior to the job. Submit requests for accredited data sheets to the Quality Manager or Technical writer. Submit requests for new data sheets to the technical writer prior to scheduled job. Review the on-site job package upon completion … site schedulers for processing. Remain familiar with and reinforce, company policies and procedures that affect the team and ensure full compliance to governing standards. Provide team members with technical assistance and advice. Chair regularly scheduled on-site team meetings. Suggest changes in techniques and processes that will improve productivity, performance, quality, and cost-effectiveness. Recommend training programs and More ❯
TechnicalServiceManager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a TechnicalService Manager. With over 55 years of technical excellence and a global presence, they deliver … communications solutions to a diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a TechnicalServiceManager to lead and oversee their technicalservice delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality … with a globally recognised provider in Military & Defence Telecoms. Supportive and collaborative work environment based in Redhill. Apply today to be considered for this fantastic TechnicalServiceManager opportunity. Interviews are taking place shortly! Keywords: TechnicalServiceManager, Engineering Manager, Satellite Communications, Marine Electronics, GMDSS, VSAT, Retrofit Projects, Maritime Defence More ❯
are government authorities with responsibility for transport infrastructure and tolling. Our operations and maintenance (O&M) contracts are typically for 5-10 years, during which time the O&M services that we provide include ensuring that the systems are fully available, regularly maintained and evolve to meet developing technical and business needs. The O&M services also include calculating and reporting system performance to our clients, working with them to develop new features and enhancements as well as invoicing for the O&M services JOB PURPOSE: We are seeking a Technical Operations & Maintenance ServiceManager to join our European operations team to manage these O&M services on behalf … service contractual requirements. The role involves understanding contractual O&M requirements, developing O&M strategies to meet these needs, coordination of internal and external resources to provide the required services and reporting to and liaising with clients and the Emovis management team. Proactive maintenance prevents faults from arising and reactive maintenance is required when faults arise in an unexpected More ❯
Job Title:TechnicalServicesManager Location:Covering Midlands, South West and South Wales Salary:£57,000- £60,000 Contract Type:Full-Time, Monday-Friday.Due to the operational requirements of the business, occasional work outside standard hours may be necessary. About the Role: Are you a dynamic, experienced Hard FM professional with a passion for delivering … of a new contract, we have an exciting opportunity for a Hard FM Contract Manager to join our team and lead the delivery of Hard Facilities Management services across a prestigious portfolio, covering the West of England, Scotland, and Northern Ireland. As this is a new contract, it’s an opportunity to make your own mark, and … shape the way Hard FM and technicalservices are delivered. You will be responsible for ensuring statutory compliance, safe and compliant working methods for Hard FM Engineers, Supervisors and sub-contractors, maintenance strategy, asset management and lifecycle planning. The role involves close collaboration with the Contract Director and operational teams. While you won’t have line management More ❯
some flex if required) £50,000 per annum Sodexo rewards and benefits Job Introduction We are looking for an experienced and technically skilled TechnicalServicesManager to join our team supporting a high-profile blue light emergency service . This is a unique opportunity to work at the heart of an estate management operation where … operational oversight to help our client optimise performance across their estate and FM supply chain. You will also be responsible for data-driven analysis, managing compliance, and leading facilities services at our Swindon office . If you're motivated by purpose, enjoy solving technical challenges, and thrive in a collaborative, fast-paced environment-this is the role … for you. Purpose ofthe Role The TechnicalServicesManager is responsible for delivering technical assurance, improving operational performance, and ensuring statutory and contractual compliance. You will work closely with the service desk, the client, and multiple FM suppliers to ensure efficient problem resolution, first-time fixes, and the continuous improvement of critical servicesMore ❯
some flex if required) £50,000 per annum Sodexo rewards and benefits Job Introduction We are looking for an experienced and technically skilled TechnicalServicesManager to join our team supporting a high-profile blue light emergency service . This is a unique opportunity to work at the heart of an estate management operation where … operational oversight to help our client optimise performance across their estate and FM supply chain. You will also be responsible for data-driven analysis, managing compliance, and leading facilities services at our Swindon office . If you’re motivated by purpose, enjoy solving technical challenges, and thrive in a collaborative, fast-paced environment—this is the role … for you. Purpose ofthe Role The TechnicalServicesManager is responsible for delivering technical assurance, improving operational performance, and ensuring statutory and contractual compliance. You will work closely with the service desk, the client, and multiple FM suppliers to ensure efficient problem resolution, first-time fixes, and the continuous improvement of critical servicesMore ❯
some flex if required) £50,000 per annum Sodexo rewards and benefits Job Introduction We are looking for an experienced and technically skilled TechnicalServicesManager to join our team supporting a high-profile blue light emergency service . This is a unique opportunity to work at the heart of an estate management operation where … operational oversight to help our client optimise performance across their estate and FM supply chain. You will also be responsible for data-driven analysis, managing compliance, and leading facilities services at our Swindon office . If you're motivated by purpose, enjoy solving technical challenges, and thrive in a collaborative, fast-paced environment-this is the role … for you. Purpose of the Role The TechnicalServicesManager is responsible for delivering technical assurance, improving operational performance, and ensuring statutory and contractual compliance. You will work closely with the service desk, the client, and multiple FM suppliers to ensure efficient problem resolution, first-time fixes, and the continuous improvement of critical More ❯
Sunderland, England, United Kingdom Hybrid / WFH Options
LMG (lmgiq.com)
Who We Are LMG has been at the forefront of innovation within the built environment since 1986. We deliver integrated smart building technology projects and support services which provide sustainable long-term growth and profitability, as well as diverse range of career opportunities; enabling both our people and our clients’ businesses to flourish, whilst setting a new standard for … working autonomously and making their own informed decisions, whilst benefiting from a supportive and collaborative working environment. Job Summary We're looking for an experienced BMS TechnicalServicesManager to join our team and lead the delivery of Building Management System (BMS) projects across a diverse range of buildings and facilities. In this role, you … ll take ownership of the technical delivery process – from design and implementation through to commissioning and ongoing support. The role is pivotal in ensuring technical compliance, financial performance, and the consistent delivery of high-quality outcomes across our smart building solutions. Serving as the principal technical authority and point of escalation for all BMS More ❯
TechnicalManager - ServiceNow - (Financial Services) Location: London Other locations: Primary Location Only Requisition ID: 1455199 At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. Join us and build an exceptional experience for … manage different types/groups of stakeholders. Ideally, you’ll also have Relevant professional experience with a Big 4, global management consultancy firm, or niche consultancy. Experience of Financial Services across Banking, Insurance, or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS/PaaS tools. What we look for We’re interested in people More ❯