Senior Service Manager Jobs

1 to 25 of 37 Senior Service Manager Jobs

Senior Service Delivery Manager

London Area, United Kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
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Senior Service Delivery Manager

City of London, London, United Kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Posted:

Senior Service Delivery Manager

london, south east england, united kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Posted:

Senior Service Delivery Manager

slough, south east england, united kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Posted:

Senior Service Delivery Manager

london (city of london), south east england, united kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Posted:

Senior Service Delivery Manager

East London, London, England, United Kingdom
Six Degrees Group
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Senior Manager, Service Advisory, Deloitte Digital

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯
Employment Type: Permanent
Salary: GBP Annual
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ServiceNow Technical Architect – Senior Manager

London Area, United Kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the More ❯
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ServiceNow Technical Architect – Senior Manager

City of London, London, United Kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the More ❯
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ServiceNow Technical Architect – Senior Manager

london, south east england, united kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the More ❯
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ServiceNow Technical Architect – Senior Manager

london (city of london), south east england, united kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the More ❯
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ServiceNow Technical Architect – Senior Manager

slough, south east england, united kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the More ❯
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Senior Manager, Data Migration Lead, Oracle Delivery Services, Technology & Transformation

United Kingdom
Hybrid / WFH Options
Deloitte LLP
Senior Manager, Data Migration Lead, Oracle Delivery Services, Technology & Transformation Basic information Location Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent/FTC Date published 01-Oct-2025 20793 Connect to your Industry Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and … These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Senior Manager, Data Migration Lead in Delivery Services, you will have the opportunity to: Lead and manage data migration projects, including planning, execution, and monitoring. Provide technical expertise and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Service Quality Manager (Active Secret Clearance) with Security Clearance

Alexandria, Virginia, United States
Akima
Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. This includes developing quality benchmarks, establishing and refining key performance indicators (KPIs), and conducting business impact analyses to ensure IT programs and services are effective, efficient, and aligned with organizational … our team of outstanding professionals, apply today! Responsibilities Assess existing processes, identify opportunities for streamlining, and implement continuous process improvements while ensuring end-user needs are met through timely service follow-up and resolution. Document and resolve complex QA issues, facilitate workflow analysis and serve as a resource for quality improvements across IT functions such as help desk, operations … requirements gathering, and service delivery. Additional responsibilities include maintaining and maturing the After-Action Review (AAR) process, developing IT Quality Management Program documentation, and preparing formal Service Quality Management and Risk Program reports. Ensure sustained improvement, accountability, and mission success for the DoD OIG by strengthening internal controls, advancing quality practices, and embedding measurable standards across IT services. More ❯
Employment Type: Permanent
Salary: USD Annual
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Digital/Technical Product Manager Senior - Focus on optimizing military community services (PLANO)

plano, texas, united states
Usaa
are the right candidate by reading through the complete overview below. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity … loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Digital/Technical Product Manager Senior facilitates the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to … product development efforts aligned with strategic priorities. Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Begins to More ❯
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Senior Manager, Data & AI - Financial Services

City of London, London, United Kingdom
Miryco Consultants Ltd
Miryco Consultants are working with a high-growth, boutique consultancy specialised in financial services to hire a new Senior Manager to focus on Data & AI strategy and transformation. With private equity backing, the firm are looking to add future business leaders to the team ready to join them through the next phase of growth. Responsibilities Lead delivery of More ❯
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Senior Manager, Data & AI - Financial Services

London Area, United Kingdom
Miryco Consultants Ltd
Miryco Consultants are working with a high-growth, boutique consultancy specialised in financial services to hire a new Senior Manager to focus on Data & AI strategy and transformation. With private equity backing, the firm are looking to add future business leaders to the team ready to join them through the next phase of growth. Responsibilities Lead delivery of More ❯
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Senior Manager, Data & AI - Financial Services

london, south east england, united kingdom
Miryco Consultants Ltd
Miryco Consultants are working with a high-growth, boutique consultancy specialised in financial services to hire a new Senior Manager to focus on Data & AI strategy and transformation. With private equity backing, the firm are looking to add future business leaders to the team ready to join them through the next phase of growth. Responsibilities Lead delivery of More ❯
Posted:

Senior Manager, Data & AI - Financial Services

slough, south east england, united kingdom
Miryco Consultants Ltd
Miryco Consultants are working with a high-growth, boutique consultancy specialised in financial services to hire a new Senior Manager to focus on Data & AI strategy and transformation. With private equity backing, the firm are looking to add future business leaders to the team ready to join them through the next phase of growth. Responsibilities Lead delivery of More ❯
Posted:

Senior Manager, Data & AI - Financial Services

london (city of london), south east england, united kingdom
Miryco Consultants Ltd
Miryco Consultants are working with a high-growth, boutique consultancy specialised in financial services to hire a new Senior Manager to focus on Data & AI strategy and transformation. With private equity backing, the firm are looking to add future business leaders to the team ready to join them through the next phase of growth. Responsibilities Lead delivery of More ❯
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Senior Information Services Manager - Poole - Up to £39,500

Poole, Dorset, South West, United Kingdom
Bond Williams Limited
Senior Information Services Manager - Poole - Salary up to £39,500 Our client is seeking a Senior Information Services Manager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects. The … issue resolution Develop and implement disaster recovery plans, security protocols, and data protection measures Maintain infrastructure including networks, devices, software, and licensing Drive continuous improvement through monitoring, feedback, and service targets Assess and introduce new technologies to support operational efficiency Develop and enforce ICT policies, procedures, and standards Manage supplier relationships and service contracts Coordinate asset management, including … role Demonstrated leadership skills In-depth knowledge of Microsoft frameworks Strong background in networking infrastructure Advanced IT certifications such as CompTIA and CASP+ Relevant networking qualifications Experience with JIRA Service Management ITIL Practitioner certification Benefits Competitive salary up to £39,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Bid Manager - Communications & Managed Services

United Kingdom
Hybrid / WFH Options
PMA Recruitment Ltd
SeniorBid Manager - Communications & Managed Services £50,000 Basic Salary plus bonus Home-based with some travel across the UK Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK. As part of their expansion, they are looking for an experienced Senior Bid Manager to manage the bid management More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
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Senior Bid Manager - Communications & Managed Services

West London, London, United Kingdom
Hybrid / WFH Options
PMA Recruitment Ltd
SeniorBid Manager - Communications & Managed Services £50,000 Basic Salary plus bonus Home-based with some travel across the UK Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK. As part of their expansion, they are looking for an experienced Senior Bid Manager to manage the bid management More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
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Senior Bid Manager - Communications & Managed Services

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
PMA Recruitment Ltd
SeniorBid Manager - Communications & Managed Services £50,000 Basic Salary plus bonus Home-based with some travel across the UK Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK. As part of their expansion, they are looking for an experienced Senior Bid Manager to manage the bid management More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Senior Bid Manager - Communications & Managed Services

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
PMA Recruitment Ltd
SeniorBid Manager - Communications & Managed Services £50,000 Basic Salary plus bonus Home-based with some travel across the UK Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK. As part of their expansion, they are looking for an experienced Senior Bid Manager to manage the bid management More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:
Senior Service Manager
10th Percentile
£35,000
25th Percentile
£40,000
Median
£50,000