1 to 25 of 29 Senior Service Manager Jobs

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO £75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIRED … looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements. ...

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams … stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery and continuous improvement ...

public sector organisation is seeking an experienced Senior IT Service Manager to join its Service Management function, supporting the delivery of secure and business-critical technology services. This is an exciting opportunity to work within a highly complex environment that underpins the operations … Government across the UK and internationally. As the Senior IT Service Manager, you will provide operational leadership across multiple services and platforms, ensuring service availability, performance and continual improvement while maintaining exceptional customer satisfaction levels. Working closely with customers, technical teams, project managers, architects and service ...

Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent | Full Time Shape the Future of Digital Manufacturing We're partnering with a global organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior … operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England, which has brought together Health Education England, NHS Digital, NHS England and NHS Improvement into one single organisation. The Technology Digital and Data Directorate vision is to deliver … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

Senior Project Manager Service & ServiceNow Transformation We are seeking a strong, business-focused Senior Project Manager Service & ServiceNow Transformation responsible for the hands-on, end-to-end delivery of a critical data migration workstream within a major enterprise Service Transformation Programme . Accountable … driving ServiceNow-enabled service transformations, this role translates strategic roadmaps into high-performance execution. The successful candidate will navigate complex, cross-functional environments , managing critical interdependencies across Service, Operations, and Technology teams to ensure successful operational readiness and business adoption. Key Responsibilities: Take absolute, end-to-end ownership ...

Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent Full Time Shape the Future of Digital Manufacturing We're partnering with a global pharmaceutical organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior … operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance ...

Senior IT Service Manager - 12 Months - SC Cleared - £700 pd Rate: £700 per day IR35: Inside Duration: 12 months Location: Hybrid - 1 day a week in Exeter The role A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity. Responsibilities Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing Lead a team, ensuring adequate resources and capacity Represent the IT service management function ...

title: Senior Project Manager (Service Transformation) Contract: 6 - 9 months Location: Remote (UK) The Senior Project Manager (Service Transformation) is responsible for the end-to-end delivery of one or more key projects/workstreams within the Transformation Programme. Reporting to the Programme Director … role ensures that projects are delivered on time, within scope, and aligned with programme objectives, contributing to the overall success of the transformation. The Senior Project Manager translates programme plans into detailed execution, driving delivery across cross-functional teams while ensuring control, quality, and stakeholder alignment Key Responsibilities ...

Your new companyAn exciting opportunity has arisen for an experienced Senior Service Delivery Manager to join a large, complex organisation undergoing significant technology and service transformation. This is a key leadership position responsible for delivering high-quality IT services that support business operations and drive … excellent end-user experience. Your new roleAs the Senior Service Delivery Manager, you will manage a team of 8 (including Service Desk and Field Engineers - including two team leads) and take ownership of improving operational processes, including ensuring SLAs and KPIs are met. You will initially ...

DWP. Digital with Purpose. We are looking for an Senior IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person … purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven track record as an experienced Service Management professional with a solid understanding of ITSM frameworks such as ITIL v4, COBIT or ISO20000. Demonstrable experience of driving service improvement initiatives ...

DWP. Digital with Purpose. We are looking for an Senior IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person … purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven track record as an experienced Service Management professional with a solid understanding of ITSM frameworks such as ITIL v4, COBIT or ISO20000. Demonstrable experience of driving service improvement initiatives ...

Senior Project Manager Service & ServiceNow Transformation We are seeking a strong, business-focused Senior Project Manager Service & ServiceNow Transformation responsible for the hands-on, end-to-end delivery of a critical data migration workstream within a major enterprise Service Transformation Programme click apply ...

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams ...

Overview Senior Manager, Digital Solutions (EDI/DSOS/Insights) is responsible for leading International digital customer experience initiatives that improve ease of doing business, service efficiency, and data‐driven decision‐making. As part of the Customer Service International team, this role oversees and optimises … Genesys. The role owns the international customer experience narrative, translating business requirements into customer expectations and partnering end to end across Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers to deliver commercially aligned digital capabilities. This includes leading the capability and technology roadmap to increase digital adoption ...

Overview The Senior Manager, GxP GDBT Service and Business Systems leads the strategy and compliance of core manufacturing systems in Hertfordshire. This permanent, full-time role sits within a global pharmaceutical organisation, focusing on the resilience and performance of platforms that support medicine supply. The position requires … business systems strategy. Lead the performance, resilience and compliance of GxP-regulated business systems. Drive digital transformation and smart manufacturing initiatives. Partner with senior stakeholders across Manufacturing, Quality, Engineering, Supply Chain and Global IT. Lead a specialist team covering Manufacturing Systems, Operational Technology (OT), Laboratory Systems, Supply Chain Systems ...

Leads the IT Service Operations function, accountable for the reliable, secure and efficient day to day running of IT services across HL's technology estate. The role ensures clear ownership of service performance, consistent operational practices across heritage and cloud native platforms, and effective coordination with engineering teams … deliver stable, resilient and scalable services. What you will be doing Lead and manage IT Service Operations, setting clear priorities, standards and performance expectations across all teams Own end-to-end service stability, availability and operational performance, ensuring services meet agreed SLAs and business expectations Provide senior ...

DWP. Digital with Purpose. We are looking for an Senior IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person ...

Senior Manager, Tax Transformation and Technology, Financial Services, London Location: London The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation … practice. Strong commercial acumen with experience leading proposals, developing business cases, and winning complex client engagements through RFP processes. Established relationship-building skills with senior client stakeholders, software vendors, and alliance partners. Experience working across ERP platforms (SAP, Oracle, Workday, Dynamics), cloud technologies and automation solutions. Excellent communication ...

Leads the IT Service Operations function, accountable for the reliable, secure and efficient day to day running of IT services across HL's technology estate. The role ensures clear ownership of service performance, consistent operational practices across heritage and cloud native platforms, and effective coordination with engineering teams ...

Senior Operations Manager, Artificial General Intelligence Data Services Job ID: 10476138 | Evi Technologies Limited The Senior Operations Manager owns the operational excellence of our site in London site within AGI Data Services. Leading a multi-layered organization of 200+ data associates, this role demands a leader … ability to context-switch between strategic planning and tactical problem‐solving, and the judgment to know which mode a situation demands. Regular engagement with senior leadership on strategy, risk, and performance is expected. Key job responsibilities Own the end‐to‐end operational P&L for our site in London ...

慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic thinking … excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

customer expectations Lead the development, prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements … communication skills Ability to translate business needs into actionable digital solutions Core Competencies Demonstrates expertise in leading digital customer experience strategies and optimizing customer service systems, with a strong focus on data‐driven decision‐making and cross‐functional collaboration. Proficient in translating business requirements into actionable digital solutions within ...

Senior Developer Relations Manager – Capital Markets page is loaded## Senior Developer Relations Manager – Capital Marketslocations: UK, Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR2016616We are seeking a highly technical and strategic Developer Relations Manager to join our team, focusing on the capital markets ...