Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
TechnicalSupportSpecialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technicalsupport to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q More ❯
TechnicalSupportSpecialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technicalsupport to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q More ❯
Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking aTechnical SupportSpecialist to join its dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.About the Role:As a TechnicalSupportSpecialist, you'll be the go-to expert for resolving product-related issues and managing technical cases from start to finish. You'll take full ownership of your casework, ensuring timely, accurate, and high-quality outcomes for customers. Whether working independently or collaborating with senior specialists, your goal will be to deliver clear, effective solutions and maintain … strong communication throughout the process.Key Responsibilities: Act as the primary technical contact for support cases, managing the full case lifecycle Troubleshoot application behaviour, data inconsistencies, and integration issues Provide clear, consistent updates to customers during the resolution process Document findings and contribute to internal knowledge sharing Identify trends and collaborate on support process improvements Ensure service-level More ❯
TechnicalSupportSpecialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers … firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the TechnicalSupport Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform … troubleshooting advanced technical issues in real-time and providing best practices. As a TechnicalSupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to supportMore ❯
firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the TechnicalSupport Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform … troubleshooting advanced technical issues in real-time and providing best practices. As a TechnicalSupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new More ❯
Job title: TechnicalSupport Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: TechnicalSupport Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options … phase of end-user support. Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places TechnicalSupport Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high … customer service and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance testing (UAT) and production validation testing (PVT) to ensure software quality and functionality prior to deployment and after release. Creating, updating, and maintaining internal knowledge base (kbase) documentation, including user guides, process documentation, and troubleshooting More ❯
TechnicalSupportSpecialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced TechnicalSupport Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting … opportunity to apply your skills in a leading technology company. We are seeking a TechnicalSupportSpecialist to join our expanding TechnicalSupport team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide TechnicalSupport to customers and internal teams, both remotely and onsite, ensuring … swift resolution of technical issues. Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as More ❯
What will you do?As a key member of our TechnicalSupport team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality What will you do?As a key member of our TechnicalSupport team, you will play an essential role in maintaining the … repair and maintenance services. Your core responsibilities will include: Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards. Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures. Providing technical assistance to clients regarding device setup, system integration, and troubleshooting. Maintaining accurate … inventory in close cooperation with the internal team. Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance. Who are you? Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline. Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness More ❯
Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer SupportSpecialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer SupportSpecialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯
Job Title : TechnicalSupportSpecialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a TechnicalSupportSpecialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities … Provide technical assistance and troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technicalsupport Strong problem-solving and technical skills Excellent communication and customer service skills More ❯
TechnicalSupportSpecialist - Communications & Networking Technologies Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space. I’m currently looking for a technically capable and highly communicative … individual who can confidently engage with end users, understand their needs, and provide outstanding support. Key Responsibilities: Provide technical pre- and post-sales support to clients, both remotely and in the field Understand complex technical requirements and develop tailored solutions Deliver training sessions and live product demonstrations to clients Build strong relationships with clients Ideal Background & Experience … Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies Strong problem-solving skills with the ability to translate technical challenges into effective solutions Excellent communication skills and the ability to engage confidently with technical and non-technical audiences Background in communications, customer support, network engineering or similar Military experience (Army, RAF, Navy More ❯
Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven TechnicalSupport Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest … in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of supportMore ❯
media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a TechnicalSupportSpecialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success … Product, and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
As a TechnicalSupportSpecialist, you will play a pivotal role in assisting clients across the Benelux region with technical inquiries related to products and the online management portal. Your As a TechnicalSupportSpecialist, you will play a pivotal role in assisting clients across the Benelux region with technical inquiries related … to products and the online management portal. Your expertise will contribute directly to customer satisfaction and the effective resolution of technical issues. Key Responsibilities Respond to customer inquiries via phone and email, providing timely and effective solutions. Create and manage support tickets in the system to track customer interactions and issues. Guide clients in selecting and correctly installing … and troubleshoot potential defects. Occasionally visit installation sites to assist installers or provide on-site training to end users. To succeed in this role, you should have a solid technical background combined with excellent communication skills. The ideal candidate is proactive, detail-oriented, and committed to delivering top-tier customer support. Proven experience in a technicalsupportMore ❯
Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … or develop in this role: The ability to demonstrate a keenness for the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services More ❯
Kaimetrix is hiring a Senior TechnicalSpecialist to provide advanced on-site support to 18 SDS space operations systems. This role supports secure system sustainment and leads on-the-ground troubleshooting for mission-critical assets. Responsibilities: Lead system diagnostics, maintenance, and technical resolution efforts. Collaborate with mission operators to ensure system performance and availability. Document processes … and mentor support personnel. Ensure strict adherence to DoD 8140.01 and 8570.01 cybersecurity and support standards. Location: Vandenberg Space Force Base (VSFB), CA Clearance: TS/SCI Education: Bachelor's Degree Experience: 5-7 years Certifications: IAT Level I or II Hours: Standard Business Hours Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration More ❯
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including More ❯
Senior Customer Tech SupportSpecialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This is … a great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech SupportSpecialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity … and RDT&E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to More ❯
