1 to 25 of 28 Technical Support Specialist Jobs

Position Description: We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI clearance and CI polygraph to join our team. The ideal candidate will have a strong background in providing technical support for Tableau, with a focus on troubleshooting, user assistance, and ensuring optimal performance of Tableau … excellent problem-solving skills, and the ability to work in a highly secure and sensitive environment. This position is located in USA VA Chantilly Your future duties and responsibilities: Technical Support: Provides implementation and operations and maintenance support for Tableau Server. Utilizes Python/SQL to enhance dashboards. Loads and manages Tableau Server licenses. Establishes and maps … performs environment refreshes. Content Migration: Supports migration of content from legacy Tableau Server environment to current Tableau Server environment. User Assistance: Provisions Tableau users. Issue Resolution: Investigate and resolve technical issues related to Tableau, including performance tuning, data connectivity, and dashboard optimization. Documentation: Develop and maintain technical documentation, including user guides, troubleshooting procedures, and system configurations. Collaboration: Work More ❯

Summary The MIL Corporation seeks a Technical Support Specialist II to support a Federal Government client in Washington, DC. The Tier II Technical Support Specialist is the central point of contact for all IT-related incidents and service requests and is responsible for resolving support requests as well as meeting customer satisfaction … with qualified candidates. While candidates may be contacted for pre-screening, any hiring decisions will be contingent upon funding availability and final program requirements or client approval. Responsibilities Provide support for all staff Provide services over the phone, through e-mail, in person (for walk-in customers) and self-service Diagnose and resolve software and hardware incidents, including operating … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary Accurately record, update and document requests using the IT service desk system Install and configure new IT equipment Resolve incidents and upgrade different types of software More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q More ❯

Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking aTechnical Support Specialist to join its dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.About the Role:As a Technical Support Specialist, you'll be the go-to expert for resolving product-related issues and managing technical cases from start to finish. You'll take full ownership of your casework, ensuring timely, accurate, and high-quality outcomes for customers. Whether working independently or collaborating with senior specialists, your goal will be to deliver clear, effective solutions and maintain … strong communication throughout the process.Key Responsibilities: Act as the primary technical contact for support cases, managing the full case lifecycle Troubleshoot application behaviour, data inconsistencies, and integration issues Provide clear, consistent updates to customers during the resolution process Document findings and contribute to internal knowledge sharing Identify trends and collaborate on support process improvements Ensure service-level More ❯

IT Technical Support Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical Support Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … infrastructure's dashboards, applying critical thinking to pre-empt and resolve issues before they impact operations. Diagnose and address software and hardware malfunctions using a systematic approach. Maintain both technical and end-user knowledge bases. Manage IT assets and procure IT peripherals. Collaborate and assist in the rollout of IT projects, both locally and with other teams. Train end More ❯

Technical Support Specialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers … firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform … troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support More ❯

firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform … troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new More ❯

Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options … phase of end-user support. Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high … customer service and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance testing (UAT) and production validation testing (PVT) to ensure software quality and functionality prior to deployment and after release. Creating, updating, and maintaining internal knowledge base (kbase) documentation, including user guides, process documentation, and troubleshooting More ❯

Company Overview: Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic services to both Government and Commercial entities. Subsidium provides mission critical services to Department of Defense (DoD) customers in CONUS, OCONUS, and forward deployed environments. Our customers demand the innovative, flexible, and mission focused approach that we deliver. Subsidium is dedicated to helping our … global war on terror. Subsidium and its employees are committed to mission accomplishment and organizational excellence. Location: Naval Station Norfolk, VA Salary: $73,000-$76,000 Job Summary: The Technical Support Specialist is responsible for providing Tier 1 and Tier 2 technical support services across various domains, including desktop/laptop systems, wireless devices, SIPRNet … hardware tokens, and collaboration tools. This role involves troubleshooting, maintenance, configuration, and user support to ensure seamless operations within the JECC's IT infrastructure. The specialist will also manage user accounts, permissions, and SIPRNet tokens, ensuring compliance with security policies and protocols. Responsibilities/Duties: Desktop/Laptop Systems Support: Install, configure, maintain, and remove desktop/ More ❯

What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the … repair and maintenance services. Your core responsibilities will include: Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards. Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures. Providing technical assistance to clients regarding device setup, system integration, and troubleshooting. Maintaining accurate … inventory in close cooperation with the internal team. Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance. Who are you? Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline. Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness More ❯

Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯

Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities … Provide technical assistance and troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

Technical Support Specialist - Communications & Networking Technologies Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space. I’m currently looking for a technically capable and highly communicative … individual who can confidently engage with end users, understand their needs, and provide outstanding support. Key Responsibilities: Provide technical pre- and post-sales support to clients, both remotely and in the field Understand complex technical requirements and develop tailored solutions Deliver training sessions and live product demonstrations to clients Build strong relationships with clients Ideal Background & Experience … Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies Strong problem-solving skills with the ability to translate technical challenges into effective solutions Excellent communication skills and the ability to engage confidently with technical and non-technical audiences Background in communications, customer support, network engineering or similar Military experience (Army, RAF, Navy More ❯

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest … in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of support More ❯

Description Position Title: Information Assurance Analyst (Policy/Planning) Position Location: Norfolk, VA Clearance Level: Secret Responsibilities will include, but are not limited to: Provide customers technical support by coordinating software, hardware, network, and security issue resolution. Install, configure, maintain, and troubleshoot IT systems and peripherals. Provide informal technical computer assistance/operating instructions to customers both … in person and over the telephone. Provide support and maintenance necessary to ensure effective and efficient IT system performance and security. Assess and escalate IT issues to the NMCI when resolutions cannot be provided to the customer. Coordinate and resolve technical issues with NMCI, as required. Research and solve problems in response to customer reported incidents and problems … relating to IT issues. Proactively identify opportunities to improve technical support and resolve customer problems; assist with and/or assess problem situations; gather relevant information; identify solutions and/or recommendations; implement corrective actions; and coordinate with internal and external subject matter experts to resolve customer inquiries. Apply knowledge of a wide range of analytical and evaluative More ❯

media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success … Product, and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

As a Technical Support Specialist, you will play a pivotal role in assisting clients across the Benelux region with technical inquiries related to products and the online management portal. Your As a Technical Support Specialist, you will play a pivotal role in assisting clients across the Benelux region with technical inquiries related … to products and the online management portal. Your expertise will contribute directly to customer satisfaction and the effective resolution of technical issues. Key Responsibilities Respond to customer inquiries via phone and email, providing timely and effective solutions. Create and manage support tickets in the system to track customer interactions and issues. Guide clients in selecting and correctly installing … and troubleshoot potential defects. Occasionally visit installation sites to assist installers or provide on-site training to end users. To succeed in this role, you should have a solid technical background combined with excellent communication skills. The ideal candidate is proactive, detail-oriented, and committed to delivering top-tier customer support. Proven experience in a technical support More ❯

Technical Refresh Support Specialist (Journeyman) On-site: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a … and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for: Smart people with a passion for technology Ability to solve challenging technical business problems Self-directed professionals Hunger to continually learn and grow Responsibilities: Assess and recommend to the government the refresh of the IT equipment, software, and tools across the More ❯

Senior Technical Refresh Support Specialist On-site: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a … and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for: Smart people with a passion for technology Ability to solve challenging technical business problems Self-directed professionals Hunger to continually learn and grow Responsibilities: Assess and recommend to the government the refresh of the IT equipment, software, and tools across the More ❯

Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … or develop in this role: The ability to demonstrate a keenness for the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services More ❯