TechnicalSupportSpecialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupportSpecialist … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
TechnicalSupportSpecialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupportSpecialist … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & TechnicalSupportSpecialist to join our team Conduct accredited technical training sessions for internal and external customers … on assigned devices, care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire more »
Support Front-Office Commodities Trading applications for an upcoming Vendor. Grow as they grow. You will be supporting a FO Commodities Trading platform and a Commodities Risk Management platform for a number of high-profile clients within the buy-side space, gaining extensive knowledge into the world of Metal more »
of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »
clients. We are backed by amazing angels from Wayflyer, Zalando, Klayvio, Pleo, and Brookfield. About the Role: We are seeking a dedicated and adaptable TechnicalSupportSpecialist to join our dynamic team. This is a remote position, reporting to the TechnicalSupport Lead, and will … assisting our clients with the effective utilisation of our platform's features. In this role you will serve as the point of contact for technical inquiries, troubleshooting, and resolving issues promptly. We value a strong desire to learn and grow, and we provide comprehensive training to help you succeed. … be part of a startup environment where your contributions will have a direct impact on our success. Your duties will include: Serve as a technical contact for clients, responding to their inquiries and troubleshooting technical issues related to our ecommerce software's order return and outbound shipping functionalities. more »
TechnicalSupport - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for … given the success of their offering last year, we are looking for a TechnicalSupport Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would … be a a great starting point here. My client is seeking an TechnicalSupport Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies more »
Craft Specialist - TechnicalSupport Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the more »
Technical Account Manager £35,000 - £45,000 Milton Keynes/Hybrid Company Outline Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries. Since our client’s … formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions … received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »
Craft Specialist - TechnicalSupport Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - TechnicalSupport Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW … building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company more »
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupportSpecialist for their Customer Service and After Sales Support Department. Position: TechnicalSupportSpecialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00 more »
Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »
Bridgnorth, Shropshire, West Midlands, United Kingdom
MURRAY MYERS LIMITED
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupportSpecialist for their Customer Service and After Sales Support Department. Position: TechnicalSupportSpecialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00 … comprehensive solutions to manufacturing challenges, they cater to a diverse clientele, including aerospace and automotive industries, independent workshops, and large OEMs. Role Overview: The TechnicalSupportSpecialist will play a pivotal role in delivering exceptional after-sales support and customer service. The successful candidate will utilize … their technical expertise to troubleshoot issues, provide guidance on product usage, and ensure customer satisfaction. This role involves liaising closely with customers, engineers, and internal teams to resolve inquiries promptly and efficiently. Responsibilities and Duties: - Provide technicalsupport and assistance to customers via phone, email, and other more »
Are you passionate about agriculture, technology, and helping farmers succeed? Now's your chance to join a leading animal health company that's dedicated to making a positive difference in the world. You will be a vital part of the more »
Feltham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
Job Title: French speaking TechnicalSupportSpecialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technicalsupport? Do you thrive in a dynamic, customer-focused … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technicalsupport services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking TechnicalSupportSpecialist to join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technicalsupport skills while providing exceptional customer service. Key more »
TechnicalSupportSpecialist The exciting SaaS startup are looking for a customer/technicalsupport engineer to join their team. They are looking for the candidate to ensure inbound customer technicalsupport requests are responded to and addressed. Coordinating internal teams to assign … customer support requests appropriately and to provide a single point of communication back to the customer. You will ideally have experience: Dealing Directly with Customers ideally in a B2B SaaS context. A technical predisposition and comfort with logically investigating problems and interpreting technical information, e.g. from log more »
a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technicalsupport remotely or on … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »
Remote work, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Owen Daniels Consultancy
TechnicalSupportSpecialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two TechnicalSupport Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. TechnicalSupportSpecialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them more »
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
ARM
Our client are seeking a dedicated and motivated technicalsupportspecialist to join their expanding team based in Fareham. The technicalsupportspecialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »
M365 TechnicalSupportSpecialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »