26 to 26 of 26 Technical Support Specialist Jobs

Senior Customer Tech Support Specialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This is … a great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity … and RDT&E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to More ❯