Support Specialist
UK

The median Support Specialist salary in the UK is £37,500 per year according to job vacancies posted during the 6 months to 29 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 459 773 936
Rank change year-on-year +314 +163 -140
Permanent jobs requiring a Support Specialist 520 188 314
As % of all permanent jobs advertised in the UK 0.50% 0.19% 0.19%
As % of the Job Titles category 0.53% 0.21% 0.20%
Number of salaries quoted 384 143 229
10th Percentile £27,075 £32,500 £26,500
25th Percentile £30,000 £37,000 £32,500
Median annual salary (50th Percentile) £37,500 £45,000 £40,000
Median % change year-on-year -16.67% +12.50% +9.59%
75th Percentile £50,000 £53,750 £50,000
90th Percentile £59,000 £61,000 £65,000
UK excluding London median annual salary £35,000 £44,535 £35,000
% change year-on-year -21.41% +27.24% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 97,915 88,821 160,028
% of permanent jobs with a recognized job title 94.81% 91.42% 96.05%
Number of salaries quoted 69,754 56,171 84,699
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,173
% change year-on-year -6.54% +6.63% +5.63%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

Salary distribution for jobs citing Support Specialist over the 6 months to 29 May 2024.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +294 478 £37,500 -18.48% 90
UK excluding London +197 340 £35,000 -21.41% 71
London +185 163 £46,250 -0.54% 24
Work from Home +85 115 £42,500 -8.60% 33
North of England +105 91 £35,000 -26.58% 19
South East +56 82 £55,000 +22.22% 23
Midlands +15 65 £32,500 -35.00% 12
North West +38 47 £32,000 -41.82% 11
West Midlands +35 46 £32,500 -35.00% 8
East of England +30 43 £33,895 -23.89% 10
Yorkshire +112 40 £35,579 +0.93% 6
South West +11 32 £35,000 +15.70% 3
East Midlands -30 19 £29,500 -28.05% 4
Wales +14 12 £34,000 +44.68%
Scotland -59 11 £28,500 +2.20% 5
North East -1 4 £36,250 -23.96% 3
Isle of Man - 4 £37,000 -

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Specialist in the job title.

1 225 (43.27%) Windows
2 212 (40.77%) Microsoft
3 209 (40.19%) Social Skills
4 172 (33.08%) Active Directory
5 167 (32.12%) Microsoft 365
6 150 (28.85%) Degree
7 113 (21.73%) SCCM
8 108 (20.77%) Windows 10
9 105 (20.19%) Problem-Solving
10 104 (20.00%) Microsoft Exchange
11 95 (18.27%) Android
12 94 (18.08%) Video Conferencing
12 94 (18.08%) Computer Science
13 86 (16.54%) Wireless
13 86 (16.54%) Cisco
14 84 (16.15%) Customer Service
15 81 (15.58%) WAN
16 78 (15.00%) Citrix
17 77 (14.81%) Computer Science Degree
18 75 (14.42%) WebEx
18 75 (14.42%) BCP
19 74 (14.23%) ITIL
20 72 (13.85%) Business Continuity
20 72 (13.85%) Cisco IOS
20 72 (13.85%) SD-WAN
21 71 (13.65%) Master's Degree
21 71 (13.65%) Mobile Device Management
22 70 (13.46%) Business Continuity Planning
22 70 (13.46%) AirWatch
22 70 (13.46%) XenApp

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (20.00%) Microsoft Exchange
2 43 (8.27%) SharePoint
3 17 (3.27%) Skype for Business
4 7 (1.35%) OpenStack
5 5 (0.96%) JBoss
6 4 (0.77%) Confluence
7 2 (0.38%) CMS
8 1 (0.19%) Apache
Applications
1 38 (7.31%) Microsoft Office
2 10 (1.92%) Microsoft Excel
3 7 (1.35%) Microsoft PowerPoint
4 1 (0.19%) Adobe Creative Suite
4 1 (0.19%) Adobe Illustrator
4 1 (0.19%) InCopy
4 1 (0.19%) InDesign
4 1 (0.19%) Microsoft Project
4 1 (0.19%) MS Visio
4 1 (0.19%) Photoshop
Business Applications
1 5 (0.96%) Dynamics AX
1 5 (0.96%) Oracle ERP
1 5 (0.96%) Temenos T24
2 4 (0.77%) Magento
2 4 (0.77%) NetSuite
3 2 (0.38%) Dynamics CRM
3 2 (0.38%) Unit4 Business World
4 1 (0.19%) iTrent
4 1 (0.19%) Raiser’s Edge
4 1 (0.19%) Sage 300 ERP
Cloud Services
1 167 (32.12%) Microsoft 365
2 66 (12.69%) Azure
3 39 (7.50%) Power Platform
4 27 (5.19%) Entra ID
5 17 (3.27%) Azure Monitor
5 17 (3.27%) Azure Storage
6 16 (3.08%) SaaS
7 13 (2.50%) AWS
8 8 (1.54%) Nutanix
9 6 (1.15%) Google Workspace
9 6 (1.15%) Power Automate
10 5 (0.96%) Cloud Computing
10 5 (0.96%) GCP
10 5 (0.96%) PowerApps
10 5 (0.96%) Slack
11 4 (0.77%) Mimecast
12 3 (0.58%) Asana
13 2 (0.38%) Azure Data Factory
13 2 (0.38%) Snowflake
13 2 (0.38%) WhatsApp
Communications & Networking
1 86 (16.54%) Wireless
2 81 (15.58%) WAN
3 75 (14.42%) WebEx
4 72 (13.85%) Cisco IOS
4 72 (13.85%) SD-WAN
5 40 (7.69%) DNS
6 32 (6.15%) DHCP
7 28 (5.38%) Firewall
8 17 (3.27%) Skype
8 17 (3.27%) VPN
9 14 (2.69%) LAN
10 10 (1.92%) FTP
10 10 (1.92%) Internet
10 10 (1.92%) TCP/IP
11 9 (1.73%) 5G
11 9 (1.73%) Ethernet
12 8 (1.54%) Wi-Fi
13 6 (1.15%) SSL
13 6 (1.15%) VoIP
14 5 (0.96%) Broadband
Database & Business Intelligence
1 23 (4.42%) Power BI
2 17 (3.27%) QlikView
3 16 (3.08%) SQL Server
4 13 (2.50%) BusinessObjects
4 13 (2.50%) Relational Database
5 5 (0.96%) Crystal Reports
6 4 (0.77%) NoSQL
7 2 (0.38%) DataStage
7 2 (0.38%) SQL Server Integration Services
8 1 (0.19%) Data Warehouse
Development Applications
1 11 (2.12%) JIRA
2 2 (0.38%) Eclipse
3 1 (0.19%) Git
General
1 209 (40.19%) Social Skills
2 47 (9.04%) Finance
3 45 (8.65%) Law
4 25 (4.81%) Analytical Skills
5 23 (4.42%) Legal
6 22 (4.23%) Retail
7 21 (4.04%) Telecoms
8 20 (3.85%) Inclusion and Diversity
9 15 (2.88%) Banking
10 11 (2.12%) Organisational Skills
11 8 (1.54%) Games
11 8 (1.54%) German Language
11 8 (1.54%) Manufacturing
12 7 (1.35%) Electronics
12 7 (1.35%) Marketing
13 6 (1.15%) Front Office
14 5 (0.96%) French Language
15 4 (0.77%) Back Office
15 4 (0.77%) Investment Banking
15 4 (0.77%) Multimedia
Libraries, Frameworks & Software Standards
1 17 (3.27%) ARM Templates
2 9 (1.73%) EDI
2 9 (1.73%) HTML
3 6 (1.15%) .NET
3 6 (1.15%) FIX Protocol
3 6 (1.15%) JSON
4 5 (0.96%) Oracle Fusion
4 5 (0.96%) REST
4 5 (0.96%) Web Services
5 4 (0.77%) XMPP
6 3 (0.58%) XML
7 2 (0.38%) EDIFACT
7 2 (0.38%) SAML
8 1 (0.19%) EJB
Miscellaneous
1 94 (18.08%) Video Conferencing
2 70 (13.46%) Wiki
3 43 (8.27%) Self-Motivation
4 29 (5.58%) Driving Licence
5 23 (4.42%) Data Centre
6 22 (4.23%) Onboarding
7 20 (3.85%) Management Information System
8 18 (3.46%) PKI
9 6 (1.15%) Smartphone
10 5 (0.96%) Blackberry
10 5 (0.96%) Client/Server
11 4 (0.77%) CMDB
11 4 (0.77%) EFT
11 4 (0.77%) Equities
11 4 (0.77%) Foreign Exchange (FX)
11 4 (0.77%) Market Risk
12 3 (0.58%) CCTV
12 3 (0.58%) Product Ownership
13 2 (0.38%) Life Science
13 2 (0.38%) TRADACOMS
Operating Systems
1 225 (43.27%) Windows
2 108 (20.77%) Windows 10
3 95 (18.27%) Android
4 59 (11.35%) Linux
5 45 (8.65%) Windows Server
6 26 (5.00%) Windows Server 2016
7 23 (4.42%) Windows Server 2019
8 16 (3.08%) Apple iOS
9 11 (2.12%) Mac OS
10 8 (1.54%) Unix
11 6 (1.15%) AIX
11 6 (1.15%) Windows NT
11 6 (1.15%) Windows Server 2012
12 3 (0.58%) Windows 7
13 2 (0.38%) Red Hat Enterprise Linux
14 1 (0.19%) CentOS
14 1 (0.19%) Debian
14 1 (0.19%) Scientific Linux
14 1 (0.19%) Ubuntu
Processes & Methodologies
1 105 (20.19%) Problem-Solving
2 94 (18.08%) Computer Science
3 84 (16.15%) Customer Service
4 75 (14.42%) BCP
5 74 (14.23%) ITIL
6 72 (13.85%) Business Continuity
7 71 (13.65%) Mobile Device Management
8 70 (13.46%) Application Virtualisation
8 70 (13.46%) Business Continuity Planning
8 70 (13.46%) Contract Negotiation
9 37 (7.12%) Service Management
10 34 (6.54%) Agile
11 32 (6.15%) Business Intelligence
12 29 (5.58%) Continuous Improvement
13 27 (5.19%) Stakeholder Management
14 26 (5.00%) Incident Management
15 25 (4.81%) CI/CD
15 25 (4.81%) DevOps
15 25 (4.81%) Project Management
16 22 (4.23%) ERP
Programming Languages
1 44 (8.46%) SQL
2 25 (4.81%) C#
2 25 (4.81%) PowerShell
3 18 (3.46%) VBScript
4 17 (3.27%) Bicep
4 17 (3.27%) VB
5 8 (1.54%) Java
6 7 (1.35%) Python
7 3 (0.58%) Bash
8 1 (0.19%) JavaScript
8 1 (0.19%) PHP
Qualifications
1 150 (28.85%) Degree
2 77 (14.81%) Computer Science Degree
3 71 (13.65%) Master's Degree
4 63 (12.12%) Security Cleared
5 46 (8.85%) SC Cleared
6 39 (7.50%) DV Cleared
7 22 (4.23%) ITIL Foundation Certificate
8 13 (2.50%) HNC
9 7 (1.35%) Microsoft Certification
10 5 (0.96%) A+ Certification
10 5 (0.96%) HND
10 5 (0.96%) NVQ Level 3
11 4 (0.77%) CIPD
11 4 (0.77%) DBS Check
12 3 (0.58%) Postgraduate
13 1 (0.19%) ITIL Certification
13 1 (0.19%) MBA
13 1 (0.19%) MOS
Quality Assurance & Compliance
1 19 (3.65%) SLA
2 13 (2.50%) GDPR
3 6 (1.15%) ISO/IEC 27001
4 4 (0.77%) PCI DSS
5 1 (0.19%) Data Quality
5 1 (0.19%) QA
System Software
1 172 (33.08%) Active Directory
2 70 (13.46%) Microsoft App-V
2 70 (13.46%) VMware ESXi
2 70 (13.46%) XenApp
2 70 (13.46%) XenDesktop
3 20 (3.85%) Virtual Machines
4 18 (3.46%) Virtual Desktop
5 14 (2.69%) VMware Infrastructure
6 12 (2.31%) Hyper-V
7 8 (1.54%) Docker
8 6 (1.15%) Firmware
9 3 (0.58%) vSphere
10 1 (0.19%) FreeRADIUS
10 1 (0.19%) Shibboleth
Systems Management
1 113 (21.73%) SCCM
2 70 (13.46%) AirWatch
3 29 (5.58%) Microsoft Intune
4 25 (4.81%) Kubernetes
5 23 (4.42%) WSUS
6 17 (3.27%) Active Directory Federation Services
6 17 (3.27%) SCOM
7 7 (1.35%) Ansible
8 6 (1.15%) Sysprep
9 4 (0.77%) Autotask
9 4 (0.77%) Grafana
10 1 (0.19%) Jamf Pro
10 1 (0.19%) Packer
10 1 (0.19%) Terraform
Vendors
1 212 (40.77%) Microsoft
2 86 (16.54%) Cisco
3 78 (15.00%) Citrix
4 23 (4.42%) VMware
5 18 (3.46%) Oracle
6 13 (2.50%) Cognos
7 8 (1.54%) ServiceNow
8 6 (1.15%) Datto
9 5 (0.96%) Automation Anywhere
9 5 (0.96%) Blue Prism
9 5 (0.96%) iManage
9 5 (0.96%) Pega
9 5 (0.96%) Temenos
9 5 (0.96%) UiPath
9 5 (0.96%) Veeam
9 5 (0.96%) Virgin Media
10 4 (0.77%) Apple
10 4 (0.77%) Epicor
10 4 (0.77%) Splunk
11 3 (0.58%) Sage