The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 55 50 43
Rank change year-on-year
-5 -7
Contract jobs requiring a Desktop Support 5 7 6
As % of all contract IT jobs located in Birmingham 0.74% 1.15% 1.05%
As % of the Job Titles category 0.79% 1.24% 1.18%
Number of daily rates quoted 4 3 4
Average daily rate £175 £120 £100
Average daily rate % change year-on-year
+45.83% +20.00%
90% offered a daily rate of more than £152 £104 £90
10% offered a daily rate of more than £217 £204 £159
UK excluding London average daily rate £150 £140 £146
% change year-on-year
+7.14% -4.27%
Number of hourly rates quoted 0 2 2
Average hourly rate - £16.00 £12.00
Average hourly rate % change year-on-year
- +33.33%
UK excluding London average hourly rate £14.40 £15.00 £15.50
% change year-on-year
-4.00% -3.22%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
635 563 509
As % of all contract IT jobs located in Birmingham 93.80% 92.14% 88.99%
Number of daily rates quoted 400 345 301
Average daily rate £363 £350 £325
Average daily rate % change year-on-year
+3.57% +7.69%
90% offered a daily rate of more than £235 £225 £180
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 27 30 22
Average hourly rate £14.00 £13.00 £14.50
Average hourly rate % change year-on-year
+7.69% -10.34%
90% offered a hourly rate of more than £10.73 £10.95 £9.50
10% offered a hourly rate of more than £40.00 £22.60 £17.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Birmingham region.

Desktop Support Daily Rate Trend in Birmingham

Desktop Support
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Birmingham region.

Desktop Support Hourly Rate Trend in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 9 February 2016, IT contractor jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 14 (93.33%) Windows
2 11 (73.33%) Citrix
2 11 (73.33%) Windows 7
3 9 (60.00%) Microsoft
4 8 (53.33%) Active Directory
4 8 (53.33%) Windows XP
5 7 (46.67%) Security Cleared
6 6 (40.00%) ITIL
6 6 (40.00%) Microsoft Certification
7 5 (33.33%) Blackberry
7 5 (33.33%) German Language
7 5 (33.33%) SC Cleared
8 4 (26.67%) SCCM
8 4 (26.67%) Exchange Server 2010
8 4 (26.67%) Root Cause Analysis
8 4 (26.67%) Analytical Skills
8 4 (26.67%) Remote Desktop
8 4 (26.67%) MS Office
8 4 (26.67%) Sophos
8 4 (26.67%) Migration
8 4 (26.67%) Dell
8 4 (26.67%) MS Exchange
9 3 (20.00%) Service Management
9 3 (20.00%) ITSM
9 3 (20.00%) Wireless
9 3 (20.00%) ITIL V3
9 3 (20.00%) Video Conferencing
9 3 (20.00%) Exchange Server 2007
10 2 (13.33%) Data Centre
10 2 (13.33%) Finance

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) Exchange Server 2010
1 4 (26.67%) MS Exchange
2 3 (20.00%) Exchange Server 2007
3 2 (13.33%) Blackberry Enterprise Server
Applications
1 4 (26.67%) MS Office
2 2 (13.33%) MS Excel
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 4 (26.67%) Remote Desktop
2 3 (20.00%) Wireless
3 2 (13.33%) WAN
4 1 (6.67%) LAN
4 1 (6.67%) TCP/IP
4 1 (6.67%) VoIP
General
1 5 (33.33%) German Language
2 2 (13.33%) Finance
3 1 (6.67%) Billing
3 1 (6.67%) Law
3 1 (6.67%) Retail
Miscellaneous
1 5 (33.33%) Blackberry
2 4 (26.67%) Analytical Skills
3 3 (20.00%) Video Conferencing
4 2 (13.33%) Data Centre
5 1 (6.67%) Fat Client
5 1 (6.67%) Thin Client
Operating Systems
1 14 (93.33%) Windows
2 11 (73.33%) Windows 7
3 8 (53.33%) Windows XP
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) Windows Vista
Processes & Methodologies
1 6 (40.00%) ITIL
2 4 (26.67%) Migration
2 4 (26.67%) Root Cause Analysis
3 3 (20.00%) ITIL V3
3 3 (20.00%) ITSM
3 3 (20.00%) Service Management
4 2 (13.33%) Service Delivery
5 1 (6.67%) Asset Management
5 1 (6.67%) Continuous Improvement
Qualifications
1 7 (46.67%) Security Cleared
2 6 (40.00%) Microsoft Certification
3 5 (33.33%) SC Cleared
4 2 (13.33%) MCSE
5 1 (6.67%) MCDST
5 1 (6.67%) MCP
System Software
1 8 (53.33%) Active Directory
Systems Management
1 4 (26.67%) SCCM
Vendors
1 11 (73.33%) Citrix
2 9 (60.00%) Microsoft
3 4 (26.67%) Dell
3 4 (26.67%) Sophos
4 1 (6.67%) Apple
4 1 (6.67%) Cisco