The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 91 90 74
Rank change year-on-year
-1 -16
Contract jobs requiring a Desktop Support 24 17 32
As % of all contract IT jobs located in the West Midlands 0.99% 0.86% 1.42%
As % of the Job Titles category 1.09% 0.94% 1.54%
Number of daily rates quoted 5 4 12
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £105 £140
Average daily rate % change year-on-year
+42.85% -25.00%
90% offered a daily rate of more than £120 £90 £90
10% offered a daily rate of more than £188 £138 £150
UK excluding London average daily rate £161 £150 £130
% change year-on-year
+7.50% +15.38%
Number of hourly rates quoted 11 6 12
Average hourly rate £12.50 £14.73 £13.75
Average hourly rate % change year-on-year
-15.12% +7.10%
90% offered a hourly rate of more than £10.95 £12.25 £12.50
10% offered a hourly rate of more than £15.00 £16.00 £16.72
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2207 1800 2079
As % of all contract IT jobs located in the West Midlands 90.71% 91.23% 92.40%
Number of daily rates quoted 1130 873 985
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £213 £205 £190
10% offered a daily rate of more than £500 £485 £463
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 184 129 134
Average hourly rate £16.00 £16.50 £16.50
Average hourly rate % change year-on-year
-3.03% -
90% offered a hourly rate of more than £7.65 £10.00 £11.50
10% offered a hourly rate of more than £37.50 £37.00 £36.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 14 £150 +36.36% 3
Warwickshire -5 3 £170 -
Staffordshire +3 1 - - 3
Coventry -15 1 - -
Solihull - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 43 (87.76%) Windows
2 36 (73.47%) Windows 7
3 22 (44.90%) Windows XP
4 19 (38.78%) Microsoft
5 16 (32.65%) MS Office
6 15 (30.61%) Active Directory
7 12 (24.49%) ITIL
8 11 (22.45%) Blackberry
9 10 (20.41%) MS Excel
10 9 (18.37%) MS Exchange
11 7 (14.29%) iPad
12 6 (12.24%) Windows Vista
12 6 (12.24%) IBM Notes
12 6 (12.24%) Lotus
13 5 (10.20%) SCCM
14 4 (8.16%) Incident Management
14 4 (8.16%) TCP/IP
15 3 (6.12%) Microsoft Certification
15 3 (6.12%) Migration
15 3 (6.12%) Back Office
15 3 (6.12%) LAN
16 2 (4.08%) WAN
16 2 (4.08%) HP
16 2 (4.08%) MCSE
16 2 (4.08%) Linux
16 2 (4.08%) MCP
16 2 (4.08%) Citrix
16 2 (4.08%) Internet
16 2 (4.08%) DameWare
16 2 (4.08%) Configuration Management

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.37%) MS Exchange
2 6 (12.24%) IBM Notes
Applications
1 16 (32.65%) MS Office
2 10 (20.41%) MS Excel
Business Applications
1 1 (2.04%) Sage 300 ERP
Communications & Networking
1 4 (8.16%) TCP/IP
2 3 (6.12%) LAN
3 2 (4.08%) WAN
3 2 (4.08%) Internet
4 1 (2.04%) Firewall
4 1 (2.04%) DHCP
General
1 3 (6.12%) Back Office
2 1 (2.04%) Finance
2 1 (2.04%) Legal
2 1 (2.04%) Manufacturing
2 1 (2.04%) Banking
Libraries, Frameworks & Software Standards
1 1 (2.04%) DCOM
1 1 (2.04%) OLE
1 1 (2.04%) Application Packaging
Miscellaneous
1 11 (22.45%) Blackberry
2 7 (14.29%) iPad
3 2 (4.08%) iPhone
4 1 (2.04%) PDA
4 1 (2.04%) SCADA
4 1 (2.04%) NHS
4 1 (2.04%) Firmware
Operating Systems
1 43 (87.76%) Windows
2 36 (73.47%) Windows 7
3 22 (44.90%) Windows XP
4 6 (12.24%) Windows Vista
5 2 (4.08%) Android
5 2 (4.08%) Windows Server 2008
5 2 (4.08%) Linux
5 2 (4.08%) Apple iOS
5 2 (4.08%) Windows 8
5 2 (4.08%) Windows Phone
6 1 (2.04%) Windows CE
6 1 (2.04%) Windows Server 2003
Processes & Methodologies
1 12 (24.49%) ITIL
2 4 (8.16%) Incident Management
3 3 (6.12%) Migration
4 2 (4.08%) Data Migration
4 2 (4.08%) Configuration Management
4 2 (4.08%) Project Management
4 2 (4.08%) Service Management
4 2 (4.08%) Change Management
5 1 (2.04%) Workflow
5 1 (2.04%) CRM
5 1 (2.04%) PRINCE
5 1 (2.04%) Six Sigma
5 1 (2.04%) Software Distribution
5 1 (2.04%) Performance Tuning
5 1 (2.04%) Data Analysis
5 1 (2.04%) Time Management
Qualifications
1 3 (6.12%) Microsoft Certification
2 2 (4.08%) MCP
2 2 (4.08%) MCSE
3 1 (2.04%) Degree
3 1 (2.04%) SC Cleared
3 1 (2.04%) Security Cleared
System Software
1 15 (30.61%) Active Directory
Systems Management
1 5 (10.20%) SCCM
2 2 (4.08%) DameWare
3 1 (2.04%) WMI
3 1 (2.04%) Tivoli
3 1 (2.04%) Tivoli Storage Manager
3 1 (2.04%) Norton AntiVirus
Vendors
1 19 (38.78%) Microsoft
2 6 (12.24%) Lotus
3 2 (4.08%) HP
3 2 (4.08%) Citrix
4 1 (2.04%) Novell
4 1 (2.04%) Dell
4 1 (2.04%) Apple
4 1 (2.04%) Sage
4 1 (2.04%) Symantec
4 1 (2.04%) Google
Lichfield, Staffordshire
Lorien Resourcing
Posted: 4 days ago
Lichfield, Staffordshire
Lorien Resourcing
Posted: 4 days ago