The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 102 70 86
Rank change year-on-year
-32 +16
Contract jobs requiring a Desktop Support 20 40 23
As % of all contract IT jobs located in the West Midlands 0.78% 1.81% 1.07%
As % of the Job Titles category 0.83% 1.96% 1.16%
Number of daily rates quoted 11 17 6
Average daily rate £150 £120 £110
Average daily rate % change year-on-year
+25.00% +9.09%
90% offered a daily rate of more than £140 £98 £90
10% offered a daily rate of more than £175 £214 £255
UK excluding London average daily rate £150 £140 £146
% change year-on-year
+7.14% -4.27%
Number of hourly rates quoted 6 12 7
Average hourly rate £13.50 £12.75 £14.50
Average hourly rate % change year-on-year
+5.88% -12.06%
90% offered a hourly rate of more than £12.75 £12.50 £10.63
10% offered a hourly rate of more than £14.93 £16.54 £15.34
UK excluding London average hourly rate £14.40 £14.50 £15.50
% change year-on-year
-0.68% -6.45%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2406 2038 1980
As % of all contract IT jobs located in the West Midlands 94.28% 92.26% 92.44%
Number of daily rates quoted 1352 1133 1032
Average daily rate £385 £350 £350
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £250 £200 £225
10% offered a daily rate of more than £525 £485 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 87 183 143
Average hourly rate £13.50 £14.50 £17.50
Average hourly rate % change year-on-year
-6.89% -17.14%
90% offered a hourly rate of more than £10.61 £11.00 £10.00
10% offered a hourly rate of more than £22.50 £30.00 £36.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -6 7 £150 +3.44% 1
Birmingham -4 5 £175 +45.83% 1
Staffordshire -3 4 - - 1
Wolverhampton -3 1 £155 +55.00%
Warwickshire -9 1 - - 2
Shropshire - 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 11 February 2016, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 24 (58.54%) Windows
2 20 (48.78%) Windows 7
3 17 (41.46%) Microsoft Certification
4 16 (39.02%) Microsoft
5 13 (31.71%) Active Directory
5 13 (31.71%) MCSE
5 13 (31.71%) Citrix
6 12 (29.27%) MCP
7 10 (24.39%) Windows XP
8 8 (19.51%) Security Cleared
8 8 (19.51%) Driving Licence
8 8 (19.51%) Blackberry
9 7 (17.07%) ITIL
9 7 (17.07%) Analytical Skills
10 6 (14.63%) Office 365
10 6 (14.63%) SC Cleared
10 6 (14.63%) SCCM
10 6 (14.63%) MS Office
10 6 (14.63%) Migration
10 6 (14.63%) Finance
11 5 (12.20%) MS Exchange
11 5 (12.20%) MS Excel
11 5 (12.20%) WAN
11 5 (12.20%) German Language
11 5 (12.20%) Continuous Improvement
12 4 (9.76%) Remote Desktop
12 4 (9.76%) Root Cause Analysis
12 4 (9.76%) Exchange Server 2010
12 4 (9.76%) Time Management
12 4 (9.76%) Sophos

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 11 February 2016, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.20%) MS Exchange
2 4 (9.76%) Exchange Server 2010
3 3 (7.32%) Exchange Server 2007
4 2 (4.88%) Blackberry Enterprise Server
Applications
1 6 (14.63%) MS Office
2 5 (12.20%) MS Excel
Cloud Services
1 6 (14.63%) Office 365
Communications & Networking
1 5 (12.20%) WAN
2 4 (9.76%) LAN
2 4 (9.76%) Remote Desktop
2 4 (9.76%) VoIP
3 3 (7.32%) Wireless
4 1 (2.44%) TCP/IP
General
1 6 (14.63%) Finance
2 5 (12.20%) German Language
3 1 (2.44%) Billing
3 1 (2.44%) Law
3 1 (2.44%) Retail
Miscellaneous
1 8 (19.51%) Blackberry
1 8 (19.51%) Driving Licence
2 7 (17.07%) Analytical Skills
3 4 (9.76%) Management Information System
4 3 (7.32%) Video Conferencing
5 2 (4.88%) Data Centre
5 2 (4.88%) Fat Client
5 2 (4.88%) NHS
5 2 (4.88%) Thin Client
6 1 (2.44%) Mathematics
Operating Systems
1 24 (58.54%) Windows
2 20 (48.78%) Windows 7
3 10 (24.39%) Windows XP
4 1 (2.44%) Windows 8
4 1 (2.44%) Windows Server 2008
4 1 (2.44%) Windows Vista
Processes & Methodologies
1 7 (17.07%) ITIL
2 6 (14.63%) Migration
3 5 (12.20%) Continuous Improvement
4 4 (9.76%) Disaster Recovery
4 4 (9.76%) Root Cause Analysis
4 4 (9.76%) Time Management
5 3 (7.32%) ITIL V3
5 3 (7.32%) ITSM
5 3 (7.32%) Service Delivery
5 3 (7.32%) Service Management
6 1 (2.44%) Asset Management
6 1 (2.44%) Change Management
6 1 (2.44%) Configuration Management
6 1 (2.44%) Data Migration
6 1 (2.44%) Fault Management
Programming Languages
1 1 (2.44%) C
Qualifications
1 17 (41.46%) Microsoft Certification
2 13 (31.71%) MCSE
3 12 (29.27%) MCP
4 8 (19.51%) Security Cleared
5 6 (14.63%) SC Cleared
6 1 (2.44%) MCDST
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 13 (31.71%) Active Directory
Systems Management
1 6 (14.63%) SCCM
2 1 (2.44%) DameWare
Vendors
1 16 (39.02%) Microsoft
2 13 (31.71%) Citrix
3 4 (9.76%) Apple
3 4 (9.76%) Dell
3 4 (9.76%) Sophos
4 2 (4.88%) Google
4 2 (4.88%) Intel Security
5 1 (2.44%) Cisco
5 1 (2.44%) VMware
Warwick, Warwickshire
Lorien Resourcing
Posted: Yesterday