The statistics below represent IT contracts advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Desktop Support
Rank 126 108 91
Rank change year-on-year
-18 -17
Contract jobs requiring a Desktop Support 23 10 31
As % of all contract IT jobs located in the West Midlands 0.71% 0.40% 1.20%
As % of the Job Titles category 0.75% 0.42% 1.27%
Number of daily rates quoted 8 4 11
Median daily rate £173 £134 £158
Median daily rate % change year-on-year
+28.97% -15.07%
90% offered a daily rate of more than £125 £102 £132
10% offered a daily rate of more than £190 £164 £198
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 10 5 9
Median hourly rate £14.00 £12.00 £12.50
Median hourly rate % change year-on-year
+16.66% -4.00%
90% offered a hourly rate of more than £13.00 £11.46 £9.50
10% offered a hourly rate of more than £16.00 £15.80 £16.20
UK excluding London median hourly rate £14.00 £15.00 £15.77
% change year-on-year
-6.66% -4.88%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3076 2369 2432
As % of all contract IT jobs located in the West Midlands 94.94% 94.31% 93.86%
Number of daily rates quoted 1836 1356 1231
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £235 £188
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 132 148 174
Median hourly rate £14.75 £15.00 £17.00
Median hourly rate % change year-on-year
-1.66% -11.76%
90% offered a hourly rate of more than £10.00 £10.14 £9.50
10% offered a hourly rate of more than £39.92 £34.20 £32.00
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 7 £130 -20.61%
Warwickshire - 5 £156 -
Shropshire - 4 - -
Coventry -9 3 £190 +85.36%
Solihull - 2 - -
Staffordshire - 2 - -
Wolverhampton - 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 September 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Desktop Support in the job title.

1 30 (66.67%) Windows
2 17 (37.78%) Windows 7
3 16 (35.56%) Active Directory
4 14 (31.11%) Microsoft
5 9 (20.00%) Windows Server
5 9 (20.00%) MS Office
6 8 (17.78%) ITIL
6 8 (17.78%) Office 365
7 6 (13.33%) Windows 8
7 6 (13.33%) SCCM
7 6 (13.33%) Security Cleared
7 6 (13.33%) Windows Server 2008
7 6 (13.33%) Windows XP
8 5 (11.11%) Microsoft Certification
9 4 (8.89%) HP
9 4 (8.89%) MS Exchange
9 4 (8.89%) SC Cleared
9 4 (8.89%) Software Deployment
9 4 (8.89%) Analytical Skills
10 3 (6.67%) Windows 10
10 3 (6.67%) ServiceNow
10 3 (6.67%) Google Apps
10 3 (6.67%) Microsoft Azure
10 3 (6.67%) Google
10 3 (6.67%) Management Information System
10 3 (6.67%) VMware
10 3 (6.67%) Dell
10 3 (6.67%) TCP/IP
10 3 (6.67%) Citrix
10 3 (6.67%) Windows Server 2003

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) MS Exchange
2 2 (4.44%) Skype for Business
3 1 (2.22%) Exchange Server 2013
3 1 (2.22%) IBM Domino
3 1 (2.22%) IBM Notes
Applications
1 9 (20.00%) MS Office
2 2 (4.44%) MS Excel
Business Applications
1 1 (2.22%) Dynamics AX
Cloud Services
1 8 (17.78%) Office 365
2 3 (6.67%) Google Apps
2 3 (6.67%) Microsoft Azure
3 2 (4.44%) Mimecast
4 1 (2.22%) SaaS
Communications & Networking
1 3 (6.67%) TCP/IP
2 2 (4.44%) DHCP
2 2 (4.44%) DNS
2 2 (4.44%) Skype
3 1 (2.22%) LAN
3 1 (2.22%) SMS
3 1 (2.22%) Structured Cabling
3 1 (2.22%) VoIP
3 1 (2.22%) VPN
Database & Business Intelligence
1 1 (2.22%) BusinessObjects
General
1 1 (2.22%) Finance
1 1 (2.22%) Manufacturing
1 1 (2.22%) Telecoms
Miscellaneous
1 4 (8.89%) Analytical Skills
2 3 (6.67%) Management Information System
3 2 (4.44%) NHS
3 2 (4.44%) Smartphone
4 1 (2.22%) Data Centre
4 1 (2.22%) Driving Licence
4 1 (2.22%) iPhone
4 1 (2.22%) PDA
4 1 (2.22%) Virtual Team
Operating Systems
1 30 (66.67%) Windows
2 17 (37.78%) Windows 7
3 9 (20.00%) Windows Server
4 6 (13.33%) Windows 8
4 6 (13.33%) Windows Server 2008
4 6 (13.33%) Windows XP
5 3 (6.67%) Windows 10
5 3 (6.67%) Windows Server 2003
6 2 (4.44%) Windows Server 2012
7 1 (2.22%) Linux
7 1 (2.22%) Unix
Processes & Methodologies
1 8 (17.78%) ITIL
2 4 (8.89%) Software Deployment
3 2 (4.44%) Change Management
3 2 (4.44%) Configuration Management
3 2 (4.44%) Contingency Planning
3 2 (4.44%) ERP
3 2 (4.44%) ITSM
3 2 (4.44%) Service Delivery
3 2 (4.44%) Service Management
3 2 (4.44%) Validation
4 1 (2.22%) Data Protection
4 1 (2.22%) Desktop Virtualisation
4 1 (2.22%) Identity Access Management
4 1 (2.22%) Logistics
4 1 (2.22%) Performance Monitoring
4 1 (2.22%) Release Management
4 1 (2.22%) Security Management
4 1 (2.22%) Security Patching
4 1 (2.22%) Software Delivery
4 1 (2.22%) Software Engineering
Programming Languages
1 2 (4.44%) PowerShell
2 1 (2.22%) SQL
Qualifications
1 6 (13.33%) Security Cleared
2 5 (11.11%) Microsoft Certification
3 4 (8.89%) SC Cleared
4 2 (4.44%) MCP
4 2 (4.44%) MCSE
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 16 (35.56%) Active Directory
2 2 (4.44%) Hyper-V
Systems Management
1 6 (13.33%) SCCM
2 2 (4.44%) AirWatch
2 2 (4.44%) OpenView Configuration Management
3 1 (2.22%) Backup Exec
3 1 (2.22%) BladeLogic
Vendors
1 14 (31.11%) Microsoft
2 4 (8.89%) HP
3 3 (6.67%) Citrix
3 3 (6.67%) Dell
3 3 (6.67%) Google
3 3 (6.67%) ServiceNow
3 3 (6.67%) VMware
4 2 (4.44%) Apple
4 2 (4.44%) Cisco
4 2 (4.44%) Kaspersky
4 2 (4.44%) Remedy
5 1 (2.22%) Altiris
5 1 (2.22%) Canon
5 1 (2.22%) EMC
5 1 (2.22%) Intel Security
5 1 (2.22%) LANDesk
5 1 (2.22%) Lotus
5 1 (2.22%) Mitel
5 1 (2.22%) Panasonic
5 1 (2.22%) Sophos