The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 90 92 85
Rank change year-on-year
+2 -7
Contract jobs requiring a Desktop Support 31 17 26
As % of all contract IT jobs located in the West Midlands 1.20% 0.82% 1.15%
As % of the Job Titles category 1.32% 0.89% 1.23%
Number of daily rates quoted 8 4 8
Average daily rate
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£160 £118 £129
Average daily rate % change year-on-year
+36.17% -8.56%
90% offered a daily rate of more than £135 £90 £97
10% offered a daily rate of more than £230 £146 £143
UK excluding London average daily rate £155 £173 £140
% change year-on-year
-10.14% +23.21%
Number of hourly rates quoted 11 7 12
Average hourly rate £13.00 £14.25 £14.00
Average hourly rate % change year-on-year
-8.77% +1.78%
90% offered a hourly rate of more than £11.70 £11.99 £12.50
10% offered a hourly rate of more than £17.00 £15.64 £16.54
UK excluding London average hourly rate £15.50 £15.00 £14.50
% change year-on-year
+3.33% +3.44%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2356 1909 2114
As % of all contract IT jobs located in the West Midlands 91.18% 91.73% 93.21%
Number of daily rates quoted 1193 991 1053
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £500 £475 £463
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 175 134 141
Average hourly rate £17.00 £15.00 £21.50
Average hourly rate % change year-on-year
+13.33% -30.23%
90% offered a hourly rate of more than £9.50 £9.71 £12.25
10% offered a hourly rate of more than £37.80 £35.60 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the West Midlands region over the 3 months to 29 August 2014.

Desktop Support Daily Rate Histogram in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 17 £150 - 2
Warwickshire -7 4 £170 +25.92%
Staffordshire +1 2 - - 1
Coventry -11 1 - -
Solihull - - - -
Wolverhampton - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 47 (87.04%) Windows
2 39 (72.22%) Windows 7
3 29 (53.70%) Windows XP
4 18 (33.33%) MS Office
4 18 (33.33%) Microsoft
5 16 (29.63%) Active Directory
6 12 (22.22%) Blackberry
7 11 (20.37%) ITIL
8 10 (18.52%) MS Exchange
9 9 (16.67%) MS Excel
10 7 (12.96%) iPad
11 6 (11.11%) Windows Vista
11 6 (11.11%) IBM Notes
11 6 (11.11%) TCP/IP
11 6 (11.11%) Lotus
12 5 (9.26%) Citrix
12 5 (9.26%) SCCM
13 4 (7.41%) Incident Management
13 4 (7.41%) Back Office
14 3 (5.56%) Symantec
14 3 (5.56%) Windows Server 2003
14 3 (5.56%) Linux
14 3 (5.56%) Application Packaging
14 3 (5.56%) Windows Server 2008
15 2 (3.70%) VMware Infrastructure
15 2 (3.70%) Android
15 2 (3.70%) iPhone
15 2 (3.70%) Apple iOS
15 2 (3.70%) Windows 8
15 2 (3.70%) Windows Phone

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.52%) MS Exchange
2 6 (11.11%) IBM Notes
3 2 (3.70%) SharePoint
Applications
1 18 (33.33%) MS Office
2 9 (16.67%) MS Excel
Business Applications
1 1 (1.85%) Sage 300 ERP
Communications & Networking
1 6 (11.11%) TCP/IP
2 2 (3.70%) LAN
2 2 (3.70%) DHCP
3 1 (1.85%) Firewall
3 1 (1.85%) Internet
3 1 (1.85%) VPN
3 1 (1.85%) DNS
3 1 (1.85%) WAN
General
1 4 (7.41%) Back Office
2 1 (1.85%) Manufacturing
2 1 (1.85%) Banking
Libraries, Frameworks & Software Standards
1 3 (5.56%) Application Packaging
2 1 (1.85%) OLE
2 1 (1.85%) DCOM
Miscellaneous
1 12 (22.22%) Blackberry
2 7 (12.96%) iPad
3 2 (3.70%) iPhone
3 2 (3.70%) Firmware
4 1 (1.85%) NHS
4 1 (1.85%) SCADA
4 1 (1.85%) PDA
Operating Systems
1 47 (87.04%) Windows
2 39 (72.22%) Windows 7
3 29 (53.70%) Windows XP
4 6 (11.11%) Windows Vista
5 3 (5.56%) Windows Server 2003
5 3 (5.56%) Linux
5 3 (5.56%) Windows Server 2008
6 2 (3.70%) Android
6 2 (3.70%) Apple iOS
6 2 (3.70%) Windows 8
6 2 (3.70%) Windows Phone
7 1 (1.85%) Windows CE
7 1 (1.85%) Windows 2000
Processes & Methodologies
1 11 (20.37%) ITIL
2 4 (7.41%) Incident Management
3 2 (3.70%) Time Management
3 2 (3.70%) Configuration Management
3 2 (3.70%) Project Management
3 2 (3.70%) Service Management
3 2 (3.70%) Change Management
3 2 (3.70%) Workflow
3 2 (3.70%) Migration
4 1 (1.85%) Six Sigma
4 1 (1.85%) CRM
4 1 (1.85%) Data Migration
4 1 (1.85%) Performance Tuning
4 1 (1.85%) Software Distribution
Programming Languages
1 2 (3.70%) Java
Qualifications
1 1 (1.85%) Microsoft Certification
1 1 (1.85%) MCSE
1 1 (1.85%) MCP
1 1 (1.85%) SC Cleared
1 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 2 (3.70%) QA
System Software
1 16 (29.63%) Active Directory
2 2 (3.70%) VMware Infrastructure
Systems Management
1 5 (9.26%) SCCM
2 2 (3.70%) Norton AntiVirus
2 2 (3.70%) DameWare
3 1 (1.85%) WMI
Vendors
1 18 (33.33%) Microsoft
2 6 (11.11%) Lotus
3 5 (9.26%) Citrix
4 3 (5.56%) Symantec
5 2 (3.70%) VMware
6 1 (1.85%) Apple
6 1 (1.85%) Sage
6 1 (1.85%) Novell
6 1 (1.85%) HP
6 1 (1.85%) Dell
6 1 (1.85%) Google
West Midlands
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Posted: 3 days ago