The statistics below represent IT contracts advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Desktop Support
Rank 127 94 97
Rank change year-on-year
-33 +3
Contract jobs requiring a Desktop Support 19 21 26
As % of all contract IT jobs located in the West Midlands 0.60% 0.88% 1.10%
As % of the Job Titles category 0.63% 0.92% 1.17%
Number of daily rates quoted 4 4 5
Median daily rate £165 £123 £150
Median daily rate % change year-on-year
+34.69% -18.33%
90% offered a daily rate of more than £141 £105 £120
10% offered a daily rate of more than £263 £137 £188
UK excluding London median daily rate £143 £166 £160
% change year-on-year
-14.28% +3.90%
Number of hourly rates quoted 10 14 13
Median hourly rate £14.00 £16.55 £12.25
Median hourly rate % change year-on-year
-15.40% +35.10%
90% offered a hourly rate of more than £13.00 £12.15 £9.79
10% offered a hourly rate of more than £18.50 £20.10 £14.90
UK excluding London median hourly rate £14.00 £15.00 £15.00
% change year-on-year
-6.66% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3015 2283 2227
As % of all contract IT jobs located in the West Midlands 95.29% 95.80% 93.81%
Number of daily rates quoted 1812 1358 1140
Median daily rate £400 £365 £338
Median daily rate % change year-on-year
+9.58% +8.14%
90% offered a daily rate of more than £250 £205 £200
10% offered a daily rate of more than £510 £500 £500
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 109 150 192
Median hourly rate £15.00 £16.60 £16.00
Median hourly rate % change year-on-year
-9.63% +3.75%
90% offered a hourly rate of more than £10.00 £11.00 £7.50
10% offered a hourly rate of more than £38.00 £35.00 £35.00
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the West Midlands region over the 3 months to 26 July 2016.

Desktop Support Daily Rate Histogram in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -2 6 - -
Worcestershire -3 3 £155 +34.78%
Staffordshire -5 3 £300 +130.76% 1
Birmingham -16 2 £175 -
Solihull - 2 - -
Wolverhampton - 2 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 July 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Desktop Support in the job title.

1 28 (73.68%) Windows
2 19 (50.00%) Windows 7
3 14 (36.84%) Microsoft
4 13 (34.21%) Active Directory
5 12 (31.58%) MS Office
6 8 (21.05%) Windows XP
7 6 (15.79%) Windows Server 2008
7 6 (15.79%) Windows 8
8 5 (13.16%) Windows Server
8 5 (13.16%) ITIL
9 4 (10.53%) Remedy
9 4 (10.53%) Microsoft Certification
9 4 (10.53%) NHS
9 4 (10.53%) Software Deployment
9 4 (10.53%) Driving Licence
9 4 (10.53%) Windows Server 2012
10 3 (7.89%) Security Cleared
10 3 (7.89%) Analytical Skills
10 3 (7.89%) Google Apps
10 3 (7.89%) Office 365
10 3 (7.89%) Google
10 3 (7.89%) Management Information System
10 3 (7.89%) SLA
10 3 (7.89%) Cisco
10 3 (7.89%) Citrix
10 3 (7.89%) MS Excel
10 3 (7.89%) HP
11 2 (5.26%) Dell
11 2 (5.26%) MCSE
11 2 (5.26%) MCP

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) IBM Domino
1 1 (2.63%) IBM Notes
Applications
1 12 (31.58%) MS Office
2 3 (7.89%) MS Excel
Business Applications
1 1 (2.63%) Dynamics AX
Cloud Services
1 3 (7.89%) Google Apps
1 3 (7.89%) Office 365
2 1 (2.63%) Microsoft Azure
2 1 (2.63%) SaaS
Communications & Networking
1 2 (5.26%) DNS
2 1 (2.63%) DHCP
2 1 (2.63%) Firewall
2 1 (2.63%) Structured Cabling
2 1 (2.63%) TCP/IP
2 1 (2.63%) VPN
2 1 (2.63%) Wireless
General
1 2 (5.26%) Manufacturing
2 1 (2.63%) Automotive
2 1 (2.63%) Finance
2 1 (2.63%) Telecoms
Miscellaneous
1 4 (10.53%) Driving Licence
1 4 (10.53%) NHS
2 3 (7.89%) Analytical Skills
2 3 (7.89%) Management Information System
3 2 (5.26%) PDA
3 2 (5.26%) Smartphone
4 1 (2.63%) iPhone
Operating Systems
1 28 (73.68%) Windows
2 19 (50.00%) Windows 7
3 8 (21.05%) Windows XP
4 6 (15.79%) Windows 8
4 6 (15.79%) Windows Server 2008
5 5 (13.16%) Windows Server
6 4 (10.53%) Windows Server 2012
7 1 (2.63%) Windows Server 2003
7 1 (2.63%) Windows Vista
Processes & Methodologies
1 5 (13.16%) ITIL
2 4 (10.53%) Software Deployment
3 2 (5.26%) Change Management
3 2 (5.26%) Configuration Management
3 2 (5.26%) Contingency Planning
3 2 (5.26%) ITSM
3 2 (5.26%) Service Delivery
3 2 (5.26%) Service Management
4 1 (2.63%) Desktop Virtualisation
4 1 (2.63%) ERP
4 1 (2.63%) Identity Access Management
4 1 (2.63%) Logistics
4 1 (2.63%) Migration
4 1 (2.63%) Patch Management
4 1 (2.63%) Performance Monitoring
4 1 (2.63%) Security Management
4 1 (2.63%) Security Patching
4 1 (2.63%) Software Audit
Qualifications
1 4 (10.53%) Microsoft Certification
2 3 (7.89%) Security Cleared
3 2 (5.26%) MCP
3 2 (5.26%) MCSE
4 1 (2.63%) BC Cleared
4 1 (2.63%) DBS Check
4 1 (2.63%) MCSA
Quality Assurance & Compliance
1 3 (7.89%) SLA
System Software
1 13 (34.21%) Active Directory
Systems Management
1 2 (5.26%) AirWatch
1 2 (5.26%) SCCM
2 1 (2.63%) Backup Exec
Vendors
1 14 (36.84%) Microsoft
2 4 (10.53%) Remedy
3 3 (7.89%) Cisco
3 3 (7.89%) Citrix
3 3 (7.89%) Google
3 3 (7.89%) HP
4 2 (5.26%) Apple
4 2 (5.26%) Dell
4 2 (5.26%) Kaspersky
4 2 (5.26%) LANDesk
4 2 (5.26%) ServiceNow
5 1 (2.63%) Canon
5 1 (2.63%) EMC
5 1 (2.63%) Lotus
5 1 (2.63%) Panasonic
5 1 (2.63%) Sophos
5 1 (2.63%) VMware