The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 73 87 86
Rank change year-on-year
+14 -1
Contract jobs requiring a Desktop Support 34 22 18
As % of all contract IT jobs located in the West Midlands 1.57% 1.06% 0.99%
As % of the Job Titles category 1.73% 1.17% 1.06%
Number of daily rates quoted 14 4 1
Average daily rate
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£123 £100 £140
Average daily rate % change year-on-year
+22.50% -28.57%
UK excluding London average daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 11 7 13
Average hourly rate £12.50 £14.50 £14.50
Average hourly rate % change year-on-year
-13.79% -
UK excluding London average hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
1961 1888 1701
As % of all contract IT jobs located in the West Midlands 90.66% 90.60% 93.82%
Number of daily rates quoted 1118 981 792
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 171 136 185
Average hourly rate £15.61 £17.50 £22.50
Average hourly rate % change year-on-year
-10.80% -22.22%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £30.00 £37.50 £34.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +8 11 £155 -
Birmingham -1 7 £120 +33.33%
Wolverhampton +3 6 £100 -
Coventry +3 4 £159 - 1
Staffordshire +5 2 - -
Shropshire - - - - 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 53 (79.10%) Windows
2 34 (50.75%) Windows 7
3 33 (49.25%) Windows XP
4 29 (43.28%) MS Office
5 27 (40.30%) Microsoft
6 25 (37.31%) Active Directory
7 15 (22.39%) ITIL
8 14 (20.90%) Citrix
9 11 (16.42%) Blackberry
9 11 (16.42%) LAN
10 10 (14.93%) Windows Server 2003
11 9 (13.43%) IBM Notes
11 9 (13.43%) Lotus
12 8 (11.94%) Back Office
12 8 (11.94%) Java
12 8 (11.94%) TCP/IP
12 8 (11.94%) SharePoint
12 8 (11.94%) Symantec
13 7 (10.45%) MS Excel
13 7 (10.45%) Banking
14 6 (8.96%) PDA
14 6 (8.96%) WAN
15 5 (7.46%) Change Management
15 5 (7.46%) ITIL Certification
15 5 (7.46%) Microsoft Certification
15 5 (7.46%) Incident Management
15 5 (7.46%) Windows 2000 Server
16 4 (5.97%) Windows Server 2008
16 4 (5.97%) Problem Management
16 4 (5.97%) MS Exchange

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.43%) IBM Notes
2 8 (11.94%) SharePoint
3 4 (5.97%) MS Exchange
4 3 (4.48%) BizTalk Server
4 3 (4.48%) Exchange Server 2003
5 1 (1.49%) Blackberry Enterprise Server
5 1 (1.49%) Exchange Server 2010
5 1 (1.49%) Exchange Server 2013
Applications
1 29 (43.28%) MS Office
2 7 (10.45%) MS Excel
Cloud Services
1 1 (1.49%) Office 365
Communications & Networking
1 11 (16.42%) LAN
2 8 (11.94%) TCP/IP
3 6 (8.96%) WAN
4 2 (2.99%) Wireless
5 1 (1.49%) VPN
5 1 (1.49%) SSH
General
1 8 (11.94%) Back Office
2 7 (10.45%) Banking
3 1 (1.49%) Telecoms
3 1 (1.49%) Finance
3 1 (1.49%) Games
Libraries, Frameworks & Software Standards
1 1 (1.49%) OLE
Miscellaneous
1 11 (16.42%) Blackberry
2 6 (8.96%) PDA
3 3 (4.48%) NHS
4 2 (2.99%) iPad
4 2 (2.99%) Analytical Skills
5 1 (1.49%) Mobile Computing
5 1 (1.49%) iPhone
Operating Systems
1 53 (79.10%) Windows
2 34 (50.75%) Windows 7
3 33 (49.25%) Windows XP
4 10 (14.93%) Windows Server 2003
5 5 (7.46%) Windows 2000 Server
6 4 (5.97%) Windows Server 2008
6 4 (5.97%) Windows 2000
7 1 (1.49%) Windows 8
7 1 (1.49%) Windows Server 2012
Processes & Methodologies
1 15 (22.39%) ITIL
2 5 (7.46%) Change Management
2 5 (7.46%) Incident Management
3 4 (5.97%) Problem Management
4 2 (2.99%) Time Management
4 2 (2.99%) Workflow
5 1 (1.49%) ERP
5 1 (1.49%) Service Management
5 1 (1.49%) Infrastructure Management
5 1 (1.49%) Data Entry
5 1 (1.49%) Asset Management
5 1 (1.49%) Logistics
Programming Languages
1 8 (11.94%) Java
Qualifications
1 5 (7.46%) ITIL Certification
1 5 (7.46%) Microsoft Certification
2 3 (4.48%) MCSE
3 2 (2.99%) MCDST
3 2 (2.99%) MCITP
3 2 (2.99%) SC Cleared
3 2 (2.99%) Security Cleared
3 2 (2.99%) A+ Certification
4 1 (1.49%) Degree
Quality Assurance & Compliance
1 3 (4.48%) SLA
2 2 (2.99%) QA
System Software
1 25 (37.31%) Active Directory
2 2 (2.99%) XenApp
3 1 (1.49%) Microsoft App-V
3 1 (1.49%) Hyper-V
3 1 (1.49%) VMware Infrastructure
3 1 (1.49%) XenServer
3 1 (1.49%) XenDesktop
Systems Management
1 3 (4.48%) DameWare
1 3 (4.48%) SCCM
2 2 (2.99%) Norton AntiVirus
3 1 (1.49%) SCOM
Vendors
1 27 (40.30%) Microsoft
2 14 (20.90%) Citrix
3 9 (13.43%) Lotus
4 8 (11.94%) Symantec
5 3 (4.48%) VMware
6 2 (2.99%) HP
6 2 (2.99%) Remedy
7 1 (1.49%) Avaya
7 1 (1.49%) CA
7 1 (1.49%) NetApp
7 1 (1.49%) Dell
7 1 (1.49%) Intel
7 1 (1.49%) Cisco
7 1 (1.49%) LANDesk
7 1 (1.49%) Mitel
7 1 (1.49%) Fujitsu
7 1 (1.49%) Google
Coventry, West Midlands (County)
LA International
Rate: £140 - £150 per day
Posted: 4 days ago
Telford, Shropshire
Telford Wrekin Council
Rate: From £22,443 to £23,945 per annum
Posted: 19 days ago