The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 73 68 89
Rank change year-on-year
-5 +21
Contract jobs requiring a Desktop Support 38 38 17
As % of all contract IT jobs located in the West Midlands 1.67% 1.76% 0.85%
As % of the Job Titles category 1.84% 1.93% 0.91%
Number of daily rates quoted 16 13 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£140 £110 £175
Average daily rate % change year-on-year
+27.27% -37.14%
UK excluding London average daily rate £148 £145 £140
% change year-on-year
+1.72% +3.57%
Number of hourly rates quoted 14 14 11
Average hourly rate £12.50 £14.50 £14.67
Average hourly rate % change year-on-year
-13.79% -1.15%
90% offered a hourly rate of more than £11.00 £9.95 £13.50
10% offered a hourly rate of more than £16.00 £17.00 £22.50
UK excluding London average hourly rate £15.00 £14.75 £15.50
% change year-on-year
+1.69% -4.83%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2069 1966 1873
As % of all contract IT jobs located in the West Midlands 90.75% 90.98% 93.88%
Number of daily rates quoted 1205 1033 855
Average daily rate £350 £330 £340
Average daily rate % change year-on-year
+6.06% -2.94%
90% offered a daily rate of more than £188 £225 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 175 147 186
Average hourly rate £15.71 £17.50 £21.25
Average hourly rate % change year-on-year
-10.22% -17.64%
90% offered a hourly rate of more than £10.50 £10.28 £11.25
10% offered a hourly rate of more than £31.44 £34.00 £34.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the West Midlands region over the 3 months to 24 December 2014.

Desktop Support Hourly Rate Histogram in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 11 £130 +44.44%
Warwickshire -1 10 £133 -1.85% 2
Coventry -2 3 £160 - 1
Wolverhampton - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 December 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 51 (77.27%) Windows
2 41 (62.12%) Windows 7
3 35 (53.03%) Windows XP
4 23 (34.85%) MS Office
4 23 (34.85%) Microsoft
5 21 (31.82%) Active Directory
6 14 (21.21%) ITIL
7 13 (19.70%) Citrix
7 13 (19.70%) Blackberry
8 10 (15.15%) Windows Server 2003
9 9 (13.64%) Back Office
10 8 (12.12%) Symantec
10 8 (12.12%) Lotus
10 8 (12.12%) Java
10 8 (12.12%) IBM Notes
10 8 (12.12%) MS Exchange
10 8 (12.12%) TCP/IP
11 7 (10.61%) MS Excel
11 7 (10.61%) Banking
11 7 (10.61%) Incident Management
12 6 (9.09%) Windows Server 2008
12 6 (9.09%) SharePoint
13 5 (7.58%) VMware
14 4 (6.06%) Analytical Skills
14 4 (6.06%) SCCM
14 4 (6.06%) PDA
15 3 (4.55%) Exchange Server 2003
15 3 (4.55%) VMware Infrastructure
15 3 (4.55%) Windows 2000 Server
15 3 (4.55%) iPad

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 December 2014, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (12.12%) MS Exchange
1 8 (12.12%) IBM Notes
2 6 (9.09%) SharePoint
3 3 (4.55%) BizTalk Server
3 3 (4.55%) Exchange Server 2003
4 1 (1.52%) Exchange Server 2010
4 1 (1.52%) Exchange Server 2013
Applications
1 23 (34.85%) MS Office
2 7 (10.61%) MS Excel
Cloud Services
1 1 (1.52%) Office 365
Communications & Networking
1 8 (12.12%) TCP/IP
2 3 (4.55%) LAN
2 3 (4.55%) WAN
3 2 (3.03%) VPN
4 1 (1.52%) DNS
4 1 (1.52%) Firewall
4 1 (1.52%) SSH
4 1 (1.52%) DHCP
General
1 9 (13.64%) Back Office
2 7 (10.61%) Banking
3 1 (1.52%) Telecoms
3 1 (1.52%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.03%) OLE
1 2 (3.03%) Application Packaging
Miscellaneous
1 13 (19.70%) Blackberry
2 4 (6.06%) PDA
2 4 (6.06%) Analytical Skills
3 3 (4.55%) NHS
3 3 (4.55%) iPad
4 1 (1.52%) Mobile Computing
4 1 (1.52%) iPhone
Operating Systems
1 51 (77.27%) Windows
2 41 (62.12%) Windows 7
3 35 (53.03%) Windows XP
4 10 (15.15%) Windows Server 2003
5 6 (9.09%) Windows Server 2008
6 3 (4.55%) Windows 2000 Server
7 2 (3.03%) Windows Vista
7 2 (3.03%) Windows 8
7 2 (3.03%) Windows 2000
8 1 (1.52%) Windows Server 2012
8 1 (1.52%) Windows CE
8 1 (1.52%) Linux
Processes & Methodologies
1 14 (21.21%) ITIL
2 7 (10.61%) Incident Management
3 2 (3.03%) Time Management
3 2 (3.03%) Service Management
3 2 (3.03%) Change Management
3 2 (3.03%) Workflow
4 1 (1.52%) Migration
4 1 (1.52%) Asset Management
4 1 (1.52%) Logistics
4 1 (1.52%) ERP
4 1 (1.52%) Configuration Management
4 1 (1.52%) Project Management
4 1 (1.52%) Data Migration
4 1 (1.52%) Data Entry
4 1 (1.52%) Infrastructure Management
Programming Languages
1 8 (12.12%) Java
Qualifications
1 3 (4.55%) MCSE
1 3 (4.55%) Microsoft Certification
1 3 (4.55%) ITIL Certification
2 1 (1.52%) Degree
2 1 (1.52%) SC Cleared
2 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 3 (4.55%) SLA
2 2 (3.03%) QA
System Software
1 21 (31.82%) Active Directory
2 3 (4.55%) VMware Infrastructure
3 2 (3.03%) XenApp
4 1 (1.52%) XenServer
4 1 (1.52%) XenDesktop
4 1 (1.52%) Hyper-V
4 1 (1.52%) Firmware
4 1 (1.52%) Microsoft App-V
Systems Management
1 4 (6.06%) SCCM
2 2 (3.03%) Norton AntiVirus
3 1 (1.52%) DameWare
3 1 (1.52%) SCOM
Vendors
1 23 (34.85%) Microsoft
2 13 (19.70%) Citrix
3 8 (12.12%) Lotus
3 8 (12.12%) Symantec
4 5 (7.58%) VMware
5 1 (1.52%) Mitel
5 1 (1.52%) Google
5 1 (1.52%) LANDesk
5 1 (1.52%) Avaya
5 1 (1.52%) NetApp
5 1 (1.52%) HP
5 1 (1.52%) Dell
5 1 (1.52%) Cisco
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £80 - £120 per day
Posted: 5 days ago