The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 95 94 79
Rank change year-on-year
-1 -15
Contract jobs requiring a Desktop Support 21 22 17
As % of all contract IT jobs located in the West Midlands 0.91% 0.94% 0.96%
As % of the Job Titles category 0.96% 1.03% 1.05%
Number of daily rates quoted 5 6 3
Average daily rate
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£140 £168 £110
Average daily rate % change year-on-year
-16.82% +53.02%
90% offered a daily rate of more than £121 £103 £90
10% offered a daily rate of more than £155 £250 £134
UK excluding London average daily rate £166 £175 £150
% change year-on-year
-5.00% +16.66%
Number of hourly rates quoted 12 11 8
Average hourly rate £15.75 £13.00 £13.63
Average hourly rate % change year-on-year
+21.15% -4.58%
90% offered a hourly rate of more than £12.10 £10.95 £10.64
10% offered a hourly rate of more than £17.86 £16.50 £15.80
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2182 2129 1622
As % of all contract IT jobs located in the West Midlands 94.30% 90.98% 91.43%
Number of daily rates quoted 1334 1089 750
Average daily rate £365 £340 £330
Average daily rate % change year-on-year
+7.35% +3.03%
90% offered a daily rate of more than £213 £225 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 126 199 131
Average hourly rate £16.60 £16.00 £16.85
Average hourly rate % change year-on-year
+3.75% -5.01%
90% offered a hourly rate of more than £11.00 £8.50 £10.00
10% offered a hourly rate of more than £35.00 £37.50 £37.80
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

Desktop Support Daily Rate Trend in the West Midlands

Desktop Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

Desktop Support Hourly Rate Trend in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcestershire - 4 £115 -
Staffordshire -3 3 £130 -
West Bromwich - 3 - -
Coventry +8 2 - - 1
Birmingham -5 2 - -
Warwickshire -5 2 - -
Shropshire -3 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 July 2015, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 45 (80.36%) Windows
2 26 (46.43%) Active Directory
3 24 (42.86%) Windows 7
4 20 (35.71%) Microsoft
5 17 (30.36%) MS Office
6 16 (28.57%) Windows XP
7 13 (23.21%) LAN
8 8 (14.29%) Blackberry
8 8 (14.29%) Windows Server 2003
8 8 (14.29%) MS Exchange
8 8 (14.29%) Windows Server 2008
9 7 (12.50%) Citrix
9 7 (12.50%) WAN
9 7 (12.50%) ITIL
10 6 (10.71%) MS Excel
10 6 (10.71%) Problem Management
11 5 (8.93%) PDA
11 5 (8.93%) Blackberry Enterprise Server
11 5 (8.93%) Change Management
12 3 (5.36%) Windows Server 2012
12 3 (5.36%) SCCM
12 3 (5.36%) Security Cleared
12 3 (5.36%) Windows 2000 Server
12 3 (5.36%) MCITP
12 3 (5.36%) Wireless
12 3 (5.36%) Service Management
12 3 (5.36%) Microsoft Certification
12 3 (5.36%) Cisco
12 3 (5.36%) HP
13 2 (3.57%) A+ Certification

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 July 2015, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.29%) MS Exchange
2 5 (8.93%) Blackberry Enterprise Server
3 2 (3.57%) Lync
3 2 (3.57%) Exchange Server 2010
3 2 (3.57%) IBM Notes
3 2 (3.57%) SharePoint
Applications
1 17 (30.36%) MS Office
2 6 (10.71%) MS Excel
3 1 (1.79%) MS Visio
3 1 (1.79%) MS PowerPoint
Cloud Services
1 2 (3.57%) Office 365
Communications & Networking
1 13 (23.21%) LAN
2 7 (12.50%) WAN
3 3 (5.36%) Wireless
4 2 (3.57%) TCP/IP
5 1 (1.79%) VPN
5 1 (1.79%) DNS
5 1 (1.79%) SAN
5 1 (1.79%) Internet
5 1 (1.79%) Firewall
5 1 (1.79%) DHCP
General
1 2 (3.57%) Retail
2 1 (1.79%) Games
Miscellaneous
1 8 (14.29%) Blackberry
2 5 (8.93%) PDA
3 2 (3.57%) iPhone
3 2 (3.57%) Mobile App
Operating Systems
1 45 (80.36%) Windows
2 24 (42.86%) Windows 7
3 16 (28.57%) Windows XP
4 8 (14.29%) Windows Server 2003
4 8 (14.29%) Windows Server 2008
5 3 (5.36%) Windows 2000 Server
5 3 (5.36%) Windows Server 2012
6 2 (3.57%) Windows 8
6 2 (3.57%) Linux
7 1 (1.79%) Windows 2000
7 1 (1.79%) Android
7 1 (1.79%) Mac OS
Processes & Methodologies
1 7 (12.50%) ITIL
2 6 (10.71%) Problem Management
3 5 (8.93%) Change Management
4 3 (5.36%) Service Management
5 2 (3.57%) Migration
6 1 (1.79%) ITIL V3
6 1 (1.79%) ITSM
Programming Languages
1 1 (1.79%) PowerShell
Qualifications
1 3 (5.36%) Microsoft Certification
1 3 (5.36%) MCITP
1 3 (5.36%) Security Cleared
2 2 (3.57%) A+ Certification
2 2 (3.57%) ITIL Certification
2 2 (3.57%) MCDST
3 1 (1.79%) MCTS
3 1 (1.79%) SC Cleared
Quality Assurance & Compliance
1 1 (1.79%) SLA
System Software
1 26 (46.43%) Active Directory
2 1 (1.79%) Terminal Services
2 1 (1.79%) VMware ESX
2 1 (1.79%) XenApp
Systems Management
1 3 (5.36%) SCCM
2 2 (3.57%) DameWare
Vendors
1 20 (35.71%) Microsoft
2 7 (12.50%) Citrix
3 3 (5.36%) HP
3 3 (5.36%) Cisco
4 2 (3.57%) Lotus
4 2 (3.57%) Remedy
4 2 (3.57%) VMware
5 1 (1.79%) Fujitsu
5 1 (1.79%) SAP
5 1 (1.79%) Intel
5 1 (1.79%) CA
Coventry
Quantica Technology - London
Rate: £90 - £110 per day
Posted: 4 days ago