The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 78 83 81
Rank change year-on-year
+5 -2
Contract jobs requiring a Desktop Support 17 20 13
As % of all contract IT jobs located in the West Midlands 1.030% 0.896% 0.686%
As % of the Job Titles category 1.114% 0.966% 0.740%
Number of daily rates quoted 2 2 3
Average daily rate £124 £238 £210
Average daily rate % change year-on-year
-47.89% +13.09%
UK excluding London average daily rate £144 £138 £170
% change year-on-year
+4.54% -19.11%
Number of hourly rates quoted 9 12 7
Average hourly rate £11.50 £15.00 £13.30
Average hourly rate % change year-on-year
-23.33% +12.78%
90% offered a hourly rate of more than £9.90 £11.65 £11.04
10% offered a hourly rate of more than £15.04 £16.84 £17.00
UK excluding London average hourly rate £14.00 £15.00 £14.25
% change year-on-year
-6.66% +5.26%
All Job Titles
West Midlands
Contract IT job ads with a match in the
Job Titles category
1526 2071 1756
As % of all contract IT jobs located in the West Midlands 92.43% 92.83% 92.66%
Number of daily rates quoted 684 944 803
Average daily rate £325 £325 £338
Average daily rate % change year-on-year
- -3.70%
90% offered a daily rate of more than £209 £225 £200
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 137 171 147
Average hourly rate £18.48 £16.50 £18.00
Average hourly rate % change year-on-year
+12.00% -8.33%
90% offered a hourly rate of more than £10.00 £10.00 £10.25
10% offered a hourly rate of more than £37.80 £33.50 £36.75
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Midlands region.

West Midlands Desktop Support Daily Rate Trend

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Midlands region.

West Midlands Desktop Support Hourly Rate Trend

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Warwickshire -2 6 - -
Birmingham +8 4 £140 -41.05%
Staffordshire +16 2 - -
Coventry -3 2 £108 -
Shropshire - 2 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 30 (85.71%) Windows
2 20 (57.14%) Windows XP
2 20 (57.14%) Windows 7
3 19 (54.29%) Active Directory
4 17 (48.57%) MS Office
5 15 (42.86%) Microsoft
6 10 (28.57%) MS Exchange
7 9 (25.71%) MS Excel
8 7 (20.00%) Blackberry
8 7 (20.00%) Windows Server 2003
9 6 (17.14%) Windows Server 2008
9 6 (17.14%) Windows Vista
9 6 (17.14%) ITIL
9 6 (17.14%) LAN
10 5 (14.29%) DameWare
10 5 (14.29%) TCP/IP
10 5 (14.29%) Symantec
10 5 (14.29%) Microsoft Certification
10 5 (14.29%) NHS
10 5 (14.29%) iPad
11 4 (11.43%) Exchange Server 2007
11 4 (11.43%) Exchange Server 2003
11 4 (11.43%) WAN
12 3 (8.571%) DHCP
12 3 (8.571%) DNS
12 3 (8.571%) VMware
12 3 (8.571%) Citrix
12 3 (8.571%) Norton AntiVirus
12 3 (8.571%) VMware Infrastructure
13 2 (5.714%) SQL Server 2008

Desktop Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (28.57%) MS Exchange
2 4 (11.43%) Exchange Server 2003
2 4 (11.43%) Exchange Server 2007
3 2 (5.714%) Exchange Server 2010
4 1 (2.857%) SharePoint
4 1 (2.857%) SharePoint 2010
Applications
1 17 (48.57%) MS Office
2 9 (25.71%) MS Excel
Communications & Networking
1 6 (17.14%) LAN
2 5 (14.29%) TCP/IP
3 4 (11.43%) WAN
4 3 (8.571%) DHCP
4 3 (8.571%) DNS
5 2 (5.714%) Internet
5 2 (5.714%) MPLS
5 2 (5.714%) Firewall
6 1 (2.857%) IP Telephony
6 1 (2.857%) VoIP
6 1 (2.857%) VPN
Database & Business Intelligence
1 2 (5.714%) SQL Server
1 2 (5.714%) SQL Server 2005
1 2 (5.714%) SQL Server 2008
General
1 2 (5.714%) Telecoms
1 2 (5.714%) Manufacturing
2 1 (2.857%) Banking
2 1 (2.857%) Local Government
2 1 (2.857%) Finance
2 1 (2.857%) Automotive
2 1 (2.857%) Financial Institution
2 1 (2.857%) Front Office
2 1 (2.857%) Back Office
Miscellaneous
1 7 (20.00%) Blackberry
2 5 (14.29%) NHS
2 5 (14.29%) iPad
3 1 (2.857%) Clustering
3 1 (2.857%) PDA
Operating Systems
1 30 (85.71%) Windows
2 20 (57.14%) Windows 7
2 20 (57.14%) Windows XP
3 7 (20.00%) Windows Server 2003
4 6 (17.14%) Windows Vista
4 6 (17.14%) Windows Server 2008
5 2 (5.714%) Windows 2000
6 1 (2.857%) Windows NT
Processes & Methodologies
1 6 (17.14%) ITIL
2 1 (2.857%) ITSM
2 1 (2.857%) Release Management
2 1 (2.857%) Computer Security
Programming Languages
1 1 (2.857%) Java
Qualifications
1 5 (14.29%) Microsoft Certification
2 1 (2.857%) Degree
2 1 (2.857%) MCP
2 1 (2.857%) MCSE
System Software
1 19 (54.29%) Active Directory
2 3 (8.571%) VMware Infrastructure
3 2 (5.714%) XenApp
3 2 (5.714%) Citrix Presentation Server
4 1 (2.857%) vSphere
4 1 (2.857%) VMware ESXi
4 1 (2.857%) Hyper-V
4 1 (2.857%) Terminal Services
4 1 (2.857%) ISA Server
Systems Management
1 5 (14.29%) DameWare
2 3 (8.571%) Norton AntiVirus
3 1 (2.857%) Backup Exec
Vendors
1 15 (42.86%) Microsoft
2 5 (14.29%) Symantec
3 3 (8.571%) VMware
3 3 (8.571%) Citrix
4 1 (2.857%) Avaya
4 1 (2.857%) Cisco
4 1 (2.857%) WatchGuard
4 1 (2.857%) Panasonic
4 1 (2.857%) HP
4 1 (2.857%) Dell
4 1 (2.857%) EMC
Warwickshire, West Midlands
Microsoft certified IT Desktop Support Specialist with own transport required to work for a large organisation on the outskirts of Leamington Spa in Warwickshire- This is a fantastic...
GSA Techsource
Rate: GBP13 per hour
Posted: 10 May 2013