Customer Service Contracts in Blackpool

Customer Service
Lancashire > Blackpool

The following table provides summary statistics for contract job vacancies advertised in Blackpool with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 6 - 23
Rank change year-on-year - - -
Contract jobs citing Customer Service 4 0 1
As % of all contract jobs advertised in Blackpool 16.00% - 1.32%
As % of the Processes & Methodologies category 16.00% - 1.33%
Number of daily rates quoted 3 0 1
10th Percentile - - -
25th Percentile - - -
Median daily rate (50th Percentile) £200 - £575
75th Percentile £210 - -
90th Percentile £216 - -
Lancashire median daily rate £325 £150 £230
% change year-on-year +117.39% -35.00% +24.32%
Number of hourly rates quoted 1 0 0
Median hourly rate £11.00 - -
Lancashire median hourly rate £15.09 £43.00 £18.25
% change year-on-year -64.91% +135.62% +54.92%

All Process and Methodology Skills
Blackpool

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Blackpool with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 25 72 75
As % of all contract IT jobs advertised in Blackpool 100.00% 92.31% 98.68%
Number of daily rates quoted 16 58 67
10th Percentile £210 £454 £420
25th Percentile £576 £514 £463
Median daily rate (50th Percentile) £638 £555 £530
Median % change year-on-year +14.86% +4.72% +32.50%
75th Percentile £720 £700 £688
90th Percentile - £708 £713
Lancashire median daily rate £538 £533 £480
% change year-on-year +0.94% +10.94% +20.00%
Number of hourly rates quoted 1 0 0
Median hourly rate £11.00 - -
Lancashire median hourly rate £17.62 £42.50 £39.50
% change year-on-year -58.54% +7.59% -3.66%

Customer Service
Job Vacancy Trend in Blackpool

Job postings citing Customer Service as a proportion of all IT jobs advertised in Blackpool.

Job vacancy trend for Customer Service in Blackpool

Customer Service
Contractor Daily Rate Trend in Blackpool

3-month moving average daily rate quoted in jobs citing Customer Service in Blackpool.

Daily rate trend for Customer Service in Blackpool

Customer Service
Contractor Hourly Rate Trend in Blackpool

3-month moving average hourly rates quoted in jobs citing Customer Service in Blackpool.

Hourly rate trend for Customer Service in Blackpool

Customer Service
Co-occurring Skills and Capabilities in Blackpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Office
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) Microsoft PowerPoint
Cloud Services
1 2 (50.00%) Microsoft 365
2 1 (25.00%) OneDrive
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
General
1 3 (75.00%) Social Skills
2 2 (50.00%) Documentation Skills
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Organisational Skills
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Desk Analyst
2 1 (25.00%) 1st/2nd Line Service Desk Analyst
2 1 (25.00%) 2nd Line Service Desk Analyst
2 1 (25.00%) Coordinator
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows 10
Processes & Methodologies
1 2 (50.00%) Security Hardening
2 1 (25.00%) Business Intelligence
2 1 (25.00%) Configuration Management
2 1 (25.00%) Data Entry
2 1 (25.00%) Incident Management
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Service Delivery
2 1 (25.00%) Test Management
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) GDPR
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft