The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 81 77 71
Rank change year-on-year
-4 -6
Contract jobs requiring a 2nd Line Support 4 5 8
As % of all contract IT jobs located in Buckinghamshire 0.33% 0.46% 0.76%
As % of the Job Titles category 0.35% 0.49% 0.82%
Number of daily rates quoted 1 3 1
Average daily rate
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of your Daily Rate
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£200 £150 £116
Average daily rate % change year-on-year
+33.33% +29.03%
UK excluding London average daily rate £163 £146 £170
% change year-on-year
+11.49% -14.26%
Number of hourly rates quoted 2 2 6
Average hourly rate £13.82 £12.62 £14.94
Average hourly rate % change year-on-year
+9.55% -15.56%
90% offered a hourly rate of more than £11.96 £10.52 £13.00
10% offered a hourly rate of more than £15.68 £14.71 £18.75
UK excluding London average hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1135 1015 977
As % of all contract IT jobs located in Buckinghamshire 92.96% 92.86% 93.31%
Number of daily rates quoted 637 511 474
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £210 £219 £205
10% offered a daily rate of more than £475 £450 £440
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 47 68 76
Average hourly rate £12.00 £13.38 £14.50
Average hourly rate % change year-on-year
-10.31% -7.72%
90% offered a hourly rate of more than £10.90 £10.20 £12.00
10% offered a hourly rate of more than £20.50 £40.00 £27.25
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Daily Rate Trend in Buckinghamshire

2nd Line Support
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Hourly Rate Trend in Buckinghamshire

2nd Line Support
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
High Wycombe 0 1 - - 1
Milton Keynes -4 1 - - 1
Marlow - - - -
Amersham - - - -
Beaconsfield - - - -
Chesham - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 29 August 2014, IT contractor jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 14 (87.50%) Active Directory
2 12 (75.00%) Windows
3 10 (62.50%) ITIL
4 8 (50.00%) Microsoft
4 8 (50.00%) Windows XP
5 7 (43.75%) MS Office
5 7 (43.75%) Finance
6 6 (37.50%) Windows 7
7 5 (31.25%) Citrix
8 4 (25.00%) Windows 2000
8 4 (25.00%) MS Exchange
8 4 (25.00%) Windows Server 2008
9 3 (18.75%) Exchange Server 2010
9 3 (18.75%) Windows 8
9 3 (18.75%) SLA
9 3 (18.75%) Blackberry
9 3 (18.75%) Blackberry Enterprise Server
10 1 (6.25%) iPad
10 1 (6.25%) Analytics
10 1 (6.25%) Master Data Management
10 1 (6.25%) Big Data
10 1 (6.25%) Data Management
10 1 (6.25%) Degree
10 1 (6.25%) QA
10 1 (6.25%) QlikView
10 1 (6.25%) User Acceptance Testing
10 1 (6.25%) SCOM
10 1 (6.25%) Data Integration
10 1 (6.25%) VMware Infrastructure
10 1 (6.25%) Windows 2000 Server

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) Exchange Server 2010
2 3 (18.75%) Blackberry Enterprise Server
Applications
1 7 (43.75%) MS Office
2 1 (6.25%) MS Excel
Communications & Networking
1 1 (6.25%) Wi-Fi
1 1 (6.25%) Broadband
1 1 (6.25%) LAN
1 1 (6.25%) WAN
1 1 (6.25%) VPN
Database & Business Intelligence
1 1 (6.25%) Big Data
1 1 (6.25%) QlikView
General
1 7 (43.75%) Finance
2 1 (6.25%) Automotive
2 1 (6.25%) Publishing
2 1 (6.25%) Pharmaceutical
Miscellaneous
1 3 (18.75%) Blackberry
2 1 (6.25%) iPad
2 1 (6.25%) Data Integration
2 1 (6.25%) Clustering
Operating Systems
1 12 (75.00%) Windows
2 8 (50.00%) Windows XP
3 6 (37.50%) Windows 7
4 4 (25.00%) Windows 2000
4 4 (25.00%) Windows Server 2008
5 3 (18.75%) Windows 8
6 1 (6.25%) Windows 2000 Server
6 1 (6.25%) Windows Server 2003
6 1 (6.25%) Windows NT
Processes & Methodologies
1 10 (62.50%) ITIL
2 1 (6.25%) Analytics
2 1 (6.25%) Master Data Management
2 1 (6.25%) Data Management
2 1 (6.25%) User Acceptance Testing
2 1 (6.25%) Service Management
2 1 (6.25%) Change Management
2 1 (6.25%) Disaster Recovery
2 1 (6.25%) ITSM
2 1 (6.25%) Project Management
2 1 (6.25%) CRM
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 1 (6.25%) Degree
1 1 (6.25%) Microsoft Certification
1 1 (6.25%) MCSE
Quality Assurance & Compliance
1 3 (18.75%) SLA
2 1 (6.25%) QA
System Software
1 14 (87.50%) Active Directory
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) VMware ESX
Systems Management
1 1 (6.25%) SCOM
Vendors
1 8 (50.00%) Microsoft
2 5 (31.25%) Citrix
3 1 (6.25%) VMware
3 1 (6.25%) Salesforce.com
3 1 (6.25%) Intel
3 1 (6.25%) Cognos
3 1 (6.25%) SAP