The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 77 80 77
Rank change year-on-year
+3 -3
Contract jobs requiring a 2nd Line Support 11 4 5
As % of all contract IT jobs located in Buckinghamshire 0.79% 0.33% 0.46%
As % of the Job Titles category 0.84% 0.35% 0.49%
Number of daily rates quoted 1 1 3
Average daily rate
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£100 £200 £150
Average daily rate % change year-on-year
-50.00% +33.33%
UK excluding London average daily rate £160 £163 £146
% change year-on-year
-1.53% +11.49%
Number of hourly rates quoted 5 2 2
Average hourly rate £16.50 £13.82 £12.62
Average hourly rate % change year-on-year
+19.39% +9.55%
90% offered a hourly rate of more than £15.46 £11.96 £10.52
10% offered a hourly rate of more than £30.00 £15.68 £14.71
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1302 1136 1016
As % of all contract IT jobs located in Buckinghamshire 94.01% 93.04% 92.96%
Number of daily rates quoted 697 638 512
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £230 £210 £219
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 43 47 68
Average hourly rate £15.00 £12.00 £13.38
Average hourly rate % change year-on-year
+25.00% -10.31%
90% offered a hourly rate of more than £10.00 £10.90 £10.20
10% offered a hourly rate of more than £33.50 £20.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Daily Rate Trend in Buckinghamshire

2nd Line Support
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Hourly Rate Trend in Buckinghamshire

2nd Line Support
Hourly Rate Histogram in Buckinghamshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 1 September 2015.

2nd Line Support Hourly Rate Histogram in Buckinghamshire

2nd Line Support
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +2 9 £100 - 1
High Wycombe +2 1 - - 2
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 1 September 2015, IT contractor jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 11 (68.75%) Windows
2 10 (62.50%) Active Directory
3 5 (31.25%) VMware
4 4 (25.00%) Microsoft
4 4 (25.00%) Citrix
4 4 (25.00%) MS Office
4 4 (25.00%) MS Excel
5 3 (18.75%) Windows XP
5 3 (18.75%) MS Exchange
5 3 (18.75%) ITIL
5 3 (18.75%) Windows 2000
5 3 (18.75%) MCSE
5 3 (18.75%) Microsoft Certification
5 3 (18.75%) NHS
5 3 (18.75%) Hyper-V
5 3 (18.75%) Windows 7
5 3 (18.75%) VMware Infrastructure
5 3 (18.75%) Stakeholder Engagement
6 2 (12.50%) Exchange Server 2010
6 2 (12.50%) SQL
6 2 (12.50%) ATM
7 1 (6.25%) ISO 9000
7 1 (6.25%) TCP/IP
7 1 (6.25%) SLA
7 1 (6.25%) CCA
7 1 (6.25%) Citrix Certification
7 1 (6.25%) Cisco Certification
7 1 (6.25%) CCNA
7 1 (6.25%) HP
7 1 (6.25%) Dell

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
2 2 (12.50%) Exchange Server 2010
3 1 (6.25%) Exchange Server 2013
3 1 (6.25%) Blackberry Enterprise Server
3 1 (6.25%) Exchange Server 2007
3 1 (6.25%) Lync
Applications
1 4 (25.00%) MS Office
1 4 (25.00%) MS Excel
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 2 (12.50%) ATM
2 1 (6.25%) TCP/IP
General
1 1 (6.25%) Finance
1 1 (6.25%) Local Government
1 1 (6.25%) Marketing
Miscellaneous
1 3 (18.75%) NHS
2 1 (6.25%) Blackberry
Operating Systems
1 11 (68.75%) Windows
2 3 (18.75%) Windows 2000
2 3 (18.75%) Windows XP
2 3 (18.75%) Windows 7
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 3 (18.75%) ITIL
1 3 (18.75%) Stakeholder Engagement
2 1 (6.25%) Software Deployment
2 1 (6.25%) Migration
Programming Languages
1 2 (12.50%) SQL
Qualifications
1 3 (18.75%) MCSE
1 3 (18.75%) Microsoft Certification
2 1 (6.25%) VMware Certified Professional (VCP)
2 1 (6.25%) MCTS
2 1 (6.25%) MCITP
2 1 (6.25%) CCNA
2 1 (6.25%) CCA
2 1 (6.25%) Citrix Certification
2 1 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 1 (6.25%) ISO 9000
1 1 (6.25%) SLA
1 1 (6.25%) ISO/IEC 27001
System Software
1 10 (62.50%) Active Directory
2 3 (18.75%) VMware Infrastructure
2 3 (18.75%) Hyper-V
3 1 (6.25%) vSphere
3 1 (6.25%) Forefront TMG
3 1 (6.25%) VMware ESX
Systems Management
1 1 (6.25%) Backup Exec
1 1 (6.25%) Symantec Endpoint Protection
Vendors
1 5 (31.25%) VMware
2 4 (25.00%) Microsoft
2 4 (25.00%) Citrix
3 1 (6.25%) Symantec
3 1 (6.25%) HP
3 1 (6.25%) Dell
3 1 (6.25%) GFI Software