The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support
Rank 65 56 47
Rank change year-on-year
-9 -9
Contract jobs requiring a 2nd Line Support 7 7 9
As % of all contract IT jobs located in Milton Keynes 0.84% 0.91% 1.74%
As % of the Job Titles category 0.90% 1.00% 1.87%
Number of daily rates quoted 4 2 3
Average daily rate
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of your Daily Rate
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£275 £120 £195
Average daily rate % change year-on-year
+129.16% -38.46%
90% offered a daily rate of more than £181 £120 £179
10% offered a daily rate of more than £293 £120 £219
UK excluding London average daily rate £160 £150 £135
% change year-on-year
+6.66% +11.11%
Number of hourly rates quoted 0 1 1
Average hourly rate - £15.35 £14.00
Average hourly rate % change year-on-year
- +9.64%
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
777 703 481
As % of all contract IT jobs located in Milton Keynes 93.05% 91.42% 92.86%
Number of daily rates quoted 418 367 202
Average daily rate £375 £375 £340
Average daily rate % change year-on-year
- +10.29%
90% offered a daily rate of more than £250 £224 £213
10% offered a daily rate of more than £500 £463 £450
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 16 36 55
Average hourly rate £16.00 £15.00 £15.00
Average hourly rate % change year-on-year
+6.66% -
90% offered a hourly rate of more than £11.50 £10.25 £13.50
10% offered a hourly rate of more than £18.50 £20.00 £22.50
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Daily Rate Trend in Milton Keynes

2nd Line Support
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 27 February 2015.

2nd Line Support Daily Rate Histogram in Milton Keynes

2nd Line Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Hourly Rate Trend in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 February 2015, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 14 (73.68%) Windows
2 10 (52.63%) VMware
3 9 (47.37%) MS Excel
3 9 (47.37%) Microsoft
4 8 (42.11%) Citrix
5 7 (36.84%) SLA
5 7 (36.84%) Active Directory
5 7 (36.84%) MCP
6 6 (31.58%) Microsoft Certification
6 6 (31.58%) Security Cleared
6 6 (31.58%) VMware Infrastructure
6 6 (31.58%) Windows Server 2008
6 6 (31.58%) SC Cleared
7 5 (26.32%) Finance
7 5 (26.32%) Windows Server 2003
8 4 (21.05%) MCSE
8 4 (21.05%) Linux
8 4 (21.05%) PRINCE
8 4 (21.05%) DV Cleared
9 3 (15.79%) Change Management
9 3 (15.79%) Disaster Recovery
9 3 (15.79%) Windows 2000 Server
9 3 (15.79%) Cloud Computing
9 3 (15.79%) Release Management
9 3 (15.79%) Windows 2000
9 3 (15.79%) UNIX
9 3 (15.79%) Windows NT
9 3 (15.79%) Firmware
9 3 (15.79%) CNA
9 3 (15.79%) CNE

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) MS Exchange
1 2 (10.53%) Exchange Server 2010
2 1 (5.26%) IBM Notes
2 1 (5.26%) Lotus Domino
Applications
1 9 (47.37%) MS Excel
Cloud Services
1 3 (15.79%) Cloud Computing
2 1 (5.26%) Office 365
Communications & Networking
1 2 (10.53%) VoIP
2 1 (5.26%) DHCP
2 1 (5.26%) VPN
2 1 (5.26%) DNS
General
1 5 (26.32%) Finance
Miscellaneous
1 3 (15.79%) Mainframe
2 2 (10.53%) Blackberry
2 2 (10.53%) Analytical Skills
3 1 (5.26%) Clustering
Operating Systems
1 14 (73.68%) Windows
2 6 (31.58%) Windows Server 2008
3 5 (26.32%) Windows Server 2003
4 4 (21.05%) Linux
5 3 (15.79%) Windows 2000
5 3 (15.79%) Windows NT
5 3 (15.79%) UNIX
5 3 (15.79%) Windows 2000 Server
6 1 (5.26%) Windows 7
Processes & Methodologies
1 4 (21.05%) PRINCE
2 3 (15.79%) Change Management
2 3 (15.79%) Disaster Recovery
2 3 (15.79%) Release Management
3 2 (10.53%) Line Management
3 2 (10.53%) Incident Management
3 2 (10.53%) Project Management
4 1 (5.26%) ITIL
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 7 (36.84%) MCP
2 6 (31.58%) SC Cleared
2 6 (31.58%) Microsoft Certification
2 6 (31.58%) Security Cleared
3 4 (21.05%) DV Cleared
3 4 (21.05%) MCSE
4 3 (15.79%) CNA
4 3 (15.79%) CNE
4 3 (15.79%) Novell Certification
5 1 (5.26%) VMware Certified Professional (VCP)
5 1 (5.26%) VCP4
Quality Assurance & Compliance
1 7 (36.84%) SLA
System Software
1 7 (36.84%) Active Directory
2 6 (31.58%) VMware Infrastructure
3 3 (15.79%) Firmware
4 2 (10.53%) Terminal Services
4 2 (10.53%) vSphere
5 1 (5.26%) Hyper-V
5 1 (5.26%) VMware ESX
Systems Management
1 1 (5.26%) Backup Exec
1 1 (5.26%) SCOM
1 1 (5.26%) Symantec Endpoint Protection
Vendors
1 10 (52.63%) VMware
2 9 (47.37%) Microsoft
3 8 (42.11%) Citrix
4 3 (15.79%) Remedy
5 2 (10.53%) Wyse
5 2 (10.53%) Mitel
6 1 (5.26%) Computacenter
6 1 (5.26%) GFI Software
6 1 (5.26%) Lotus
6 1 (5.26%) Symantec
6 1 (5.26%) HP
6 1 (5.26%) Dell