The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 67 63 62
Rank change year-on-year
-4 -1
Contract jobs requiring a 2nd Line Support 6 4 5
As % of all contract IT jobs located in Milton Keynes 0.70% 0.44% 0.71%
As % of the Job Titles category 0.73% 0.49% 0.75%
Number of daily rates quoted 1 0 3
Average daily rate
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£300 - £210
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 4 4 2
Average hourly rate £16.32 £15.00 £13.00
Average hourly rate % change year-on-year
+8.80% +15.38%
UK excluding London average hourly rate £15.00 £14.44 £15.10
% change year-on-year
+3.89% -4.40%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
826 817 667
As % of all contract IT jobs located in Milton Keynes 96.50% 90.78% 94.48%
Number of daily rates quoted 471 495 329
Average daily rate £375 £350 £359
Average daily rate % change year-on-year
+7.14% -2.37%
90% offered a daily rate of more than £240 £240 £219
10% offered a daily rate of more than £460 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 25 30 56
Average hourly rate £14.00 £12.00 £13.38
Average hourly rate % change year-on-year
+16.66% -10.31%
90% offered a hourly rate of more than £10.04 £11.00 £11.09
10% offered a hourly rate of more than £22.50 £16.00 £22.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Daily Rate Trend in Milton Keynes

2nd Line Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Hourly Rate Trend in Milton Keynes

2nd Line Support
Hourly Rate Histogram in Milton Keynes

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Milton Keynes region over the 3 months to 31 July 2015.

2nd Line Support Hourly Rate Histogram in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 31 July 2015, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 7 (77.78%) Windows
1 7 (77.78%) Active Directory
2 4 (44.44%) MS Excel
2 4 (44.44%) VMware
2 4 (44.44%) Microsoft
3 3 (33.33%) Windows 2000
3 3 (33.33%) Citrix
4 2 (22.22%) SLA
4 2 (22.22%) MS Office
4 2 (22.22%) ITIL
4 2 (22.22%) UNIX
4 2 (22.22%) Windows NT
4 2 (22.22%) MS Exchange
4 2 (22.22%) NHS
4 2 (22.22%) Firmware
4 2 (22.22%) Windows Server 2003
4 2 (22.22%) Mainframe
4 2 (22.22%) Change Management
4 2 (22.22%) Disaster Recovery
4 2 (22.22%) Finance
4 2 (22.22%) Release Management
4 2 (22.22%) Patch Management
4 2 (22.22%) Data Centre
4 2 (22.22%) Windows Server 2008
4 2 (22.22%) Windows 2000 Server
4 2 (22.22%) Stakeholder Engagement
5 1 (11.11%) Exchange Server 2010
5 1 (11.11%) Software Deployment
5 1 (11.11%) GFI Software
5 1 (11.11%) Symantec Endpoint Protection

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Blackberry Enterprise Server
2 1 (11.11%) Exchange Server 2010
Applications
1 4 (44.44%) MS Excel
2 2 (22.22%) MS Office
Communications & Networking
1 1 (11.11%) TCP/IP
General
1 2 (22.22%) Finance
2 1 (11.11%) Local Government
2 1 (11.11%) Marketing
Miscellaneous
1 2 (22.22%) NHS
1 2 (22.22%) Mainframe
1 2 (22.22%) Data Centre
2 1 (11.11%) Blackberry
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Windows 2000
3 2 (22.22%) Windows NT
3 2 (22.22%) Windows Server 2003
3 2 (22.22%) Windows Server 2008
3 2 (22.22%) Windows 2000 Server
3 2 (22.22%) UNIX
4 1 (11.11%) Windows 7
4 1 (11.11%) Windows XP
Processes & Methodologies
1 2 (22.22%) ITIL
1 2 (22.22%) Change Management
1 2 (22.22%) Disaster Recovery
1 2 (22.22%) Release Management
1 2 (22.22%) Stakeholder Engagement
1 2 (22.22%) Patch Management
2 1 (11.11%) Software Deployment
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 1 (11.11%) MCSE
1 1 (11.11%) CCA
1 1 (11.11%) Citrix Certification
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 7 (77.78%) Active Directory
2 2 (22.22%) Firmware
3 1 (11.11%) VMware Infrastructure
3 1 (11.11%) Hyper-V
3 1 (11.11%) vSphere
Systems Management
1 1 (11.11%) Backup Exec
1 1 (11.11%) Symantec Endpoint Protection
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) VMware
2 3 (33.33%) Citrix
3 1 (11.11%) Symantec
3 1 (11.11%) HP
3 1 (11.11%) Dell
3 1 (11.11%) GFI Software