The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 65 57 49
Rank change year-on-year
-8 -8
Contract jobs requiring a 2nd Line Support 4 9 8
As % of all contract IT jobs located in Milton Keynes 0.45% 1.26% 1.20%
As % of the Job Titles category 0.49% 1.36% 1.29%
Number of daily rates quoted 0 4 1
Average daily rate
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of your Daily Rate
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- £150 £110
Average daily rate % change year-on-year
- +36.36%
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 1 1 4
Average hourly rate £17.00 £15.23 £14.25
Average hourly rate % change year-on-year
+11.62% +6.87%
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
818 664 621
As % of all contract IT jobs located in Milton Keynes 92.33% 92.61% 93.38%
Number of daily rates quoted 489 308 296
Average daily rate £350 £345 £338
Average daily rate % change year-on-year
+1.44% +2.22%
90% offered a daily rate of more than £200 £175 £213
10% offered a daily rate of more than £475 £450 £478
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 52 82 47
Average hourly rate £13.00 £14.00 £14.50
Average hourly rate % change year-on-year
-7.14% -3.44%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £16.50 £20.20 £18.37
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Milton Keynes

2nd Line Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Daily Rate Trend in Milton Keynes

2nd Line Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Milton Keynes region.

2nd Line Support Hourly Rate Trend in Milton Keynes

2nd Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 October 2014, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 5 (62.50%) Windows
1 5 (62.50%) Citrix
2 4 (50.00%) Microsoft Certification
2 4 (50.00%) ITIL
2 4 (50.00%) MCP
2 4 (50.00%) Windows XP
2 4 (50.00%) Finance
2 4 (50.00%) Microsoft
2 4 (50.00%) Active Directory
3 3 (37.50%) MS Office
3 3 (37.50%) SLA
3 3 (37.50%) VMware
3 3 (37.50%) MCSE
3 3 (37.50%) CNA
3 3 (37.50%) CNE
3 3 (37.50%) Novell Certification
3 3 (37.50%) Remedy
3 3 (37.50%) SC Cleared
3 3 (37.50%) Security Cleared
3 3 (37.50%) VMware Infrastructure
3 3 (37.50%) Windows 7
3 3 (37.50%) Windows 8
4 2 (25.00%) Incident Management
5 1 (12.50%) DV Cleared
5 1 (12.50%) Exchange Server 2010
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Line Management
5 1 (12.50%) Analytical Skills
5 1 (12.50%) Blackberry
5 1 (12.50%) Blackberry Enterprise Server

2nd Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Milton Keynes region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) Blackberry Enterprise Server
1 1 (12.50%) Exchange Server 2010
Applications
1 3 (37.50%) MS Office
2 1 (12.50%) MS Excel
General
1 4 (50.00%) Finance
Miscellaneous
1 1 (12.50%) Blackberry
1 1 (12.50%) Analytical Skills
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Windows XP
3 3 (37.50%) Windows 7
3 3 (37.50%) Windows 8
4 1 (12.50%) Windows Server 2008
4 1 (12.50%) Windows 2000
Processes & Methodologies
1 4 (50.00%) ITIL
2 2 (25.00%) Incident Management
3 1 (12.50%) Line Management
3 1 (12.50%) Project Management
Qualifications
1 4 (50.00%) Microsoft Certification
1 4 (50.00%) MCP
2 3 (37.50%) MCSE
2 3 (37.50%) Security Cleared
2 3 (37.50%) CNA
2 3 (37.50%) CNE
2 3 (37.50%) Novell Certification
2 3 (37.50%) SC Cleared
3 1 (12.50%) DV Cleared
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 4 (50.00%) Active Directory
2 3 (37.50%) VMware Infrastructure
Vendors
1 5 (62.50%) Citrix
2 4 (50.00%) Microsoft
3 3 (37.50%) Remedy
3 3 (37.50%) VMware
4 1 (12.50%) Computacenter
4 1 (12.50%) Wyse