The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 183 165 119
Rank change year-on-year
-18 -46
Contract jobs requiring a 2nd Line Support 86 94 130
As % of all contract IT jobs located in the South East 0.94% 1.01% 1.41%
As % of the Job Titles category 0.99% 1.06% 1.50%
Number of daily rates quoted 42 29 48
Median daily rate £150 £170 £135
Median daily rate % change year-on-year
-11.76% +25.92%
90% offered a daily rate of more than £123 £128 £110
10% offered a daily rate of more than £318 £266 £193
UK excluding London median daily rate £150 £160 £150
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 15 37 49
Median hourly rate £17.00 £16.00 £14.50
Median hourly rate % change year-on-year
+6.25% +10.34%
90% offered a hourly rate of more than £14.00 £13.00 £13.00
10% offered a hourly rate of more than £19.50 £21.55 £36.80
UK excluding London median hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8682 8855 8642
As % of all contract IT jobs located in the South East 95.02% 94.71% 94.03%
Number of daily rates quoted 5242 4970 4720
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £240 £230 £200
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 384 422 469
Median hourly rate £19.00 £17.50 £17.00
Median hourly rate % change year-on-year
+8.57% +2.94%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £44.50 £42.00 £45.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 30 May 2016.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 21 £150 -26.82% 3
Berkshire -18 20 £173 +1.47% 6
Oxfordshire 0 19 £150 -7.69% 4
Hampshire -4 8 £139 -20.85% 2
West Sussex -22 8 £263 +36.36% 1
Buckinghamshire +10 5 £168 -33.00% 1
East Sussex +2 3 - -
Kent -11 2 £225 +38.46%
Middlesex -4 1 £180 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 May 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 128 (79.50%) Windows
2 89 (55.28%) Active Directory
3 59 (36.65%) Windows 7
4 56 (34.78%) Microsoft
5 49 (30.43%) MS Office
6 40 (24.84%) Windows Server
7 31 (19.25%) ITIL
8 27 (16.77%) MS Excel
9 24 (14.91%) MS Exchange
9 24 (14.91%) Windows Server 2008
10 23 (14.29%) Windows XP
11 22 (13.66%) VMware
11 22 (13.66%) Windows 8
12 19 (11.80%) Citrix
13 18 (11.18%) Windows Server 2012
14 16 (9.94%) Security Cleared
15 15 (9.32%) Blackberry
16 14 (8.70%) TCP/IP
16 14 (8.70%) SC Cleared
17 13 (8.07%) Firewall
18 12 (7.45%) SLA
18 12 (7.45%) Microsoft Certification
19 11 (6.83%) Office 365
19 11 (6.83%) Exchange Server 2010
19 11 (6.83%) Cisco
19 11 (6.83%) SharePoint
19 11 (6.83%) Service Management
20 10 (6.21%) Blackberry Enterprise Server
20 10 (6.21%) Windows Server 2003
20 10 (6.21%) Internet

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (14.91%) MS Exchange
2 11 (6.83%) Exchange Server 2010
2 11 (6.83%) SharePoint
3 10 (6.21%) Blackberry Enterprise Server
4 9 (5.59%) IBM Notes
5 7 (4.35%) Exchange Server 2003
6 5 (3.11%) Exchange Server 2007
6 5 (3.11%) SharePoint 2010
7 4 (2.48%) Skype for Business
7 4 (2.48%) WordPress
8 3 (1.86%) Exchange Server 2013
9 2 (1.24%) IIS
9 2 (1.24%) WebLogic
10 1 (0.62%) Apache
10 1 (0.62%) Live Communications Server
10 1 (0.62%) WebSphere
Applications
1 49 (30.43%) MS Office
2 27 (16.77%) MS Excel
3 4 (2.48%) Acrobat
4 2 (1.24%) MS PowerPoint
4 2 (1.24%) MS Visio
5 1 (0.62%) AutoCAD
Business Applications
1 1 (0.62%) SAP Oil and Gas
Cloud Services
1 11 (6.83%) Office 365
2 3 (1.86%) OneDrive
3 2 (1.24%) Google Apps
Communications & Networking
1 14 (8.70%) TCP/IP
2 13 (8.07%) Firewall
3 10 (6.21%) Internet
4 9 (5.59%) DNS
5 8 (4.97%) DHCP
5 8 (4.97%) LAN
5 8 (4.97%) WAN
6 7 (4.35%) VPN
7 6 (3.73%) Intranet
8 5 (3.11%) VoIP
9 4 (2.48%) Cisco ASA
9 4 (2.48%) Remote Desktop
9 4 (2.48%) SAN
10 3 (1.86%) Extranet
10 3 (1.86%) Wireless
11 2 (1.24%) Cisco Nexus
11 2 (1.24%) FCoE
11 2 (1.24%) Fibre Channel
11 2 (1.24%) PBX
11 2 (1.24%) Skype
Database & Business Intelligence
1 4 (2.48%) SQL Server
2 2 (1.24%) EDRMS
3 1 (0.62%) DB2
3 1 (0.62%) SQL Server 2005
3 1 (0.62%) SQL Server 2012
Development Applications
1 1 (0.62%) StarTeam
General
1 9 (5.59%) Finance
2 7 (4.35%) Retail
3 5 (3.11%) Advertising
3 5 (3.11%) Telecoms
4 4 (2.48%) Banking
5 2 (1.24%) Manufacturing
5 2 (1.24%) Marketing
6 1 (0.62%) Billing
6 1 (0.62%) Electronics
6 1 (0.62%) Games
6 1 (0.62%) Law
6 1 (0.62%) Legal
6 1 (0.62%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.62%) COM
1 1 (0.62%) ODBC
Miscellaneous
1 15 (9.32%) Blackberry
2 9 (5.59%) Driving Licence
3 8 (4.97%) Data Centre
4 7 (4.35%) Smartphone
5 5 (3.11%) Video Conferencing
6 4 (2.48%) Analytical Skills
7 3 (1.86%) FlexPod
7 3 (1.86%) iPhone
8 2 (1.24%) CMDB
8 2 (1.24%) Computer Science
8 2 (1.24%) e-Health
9 1 (0.62%) BYOD
9 1 (0.62%) Clustering
9 1 (0.62%) Fat Client
9 1 (0.62%) Handset
9 1 (0.62%) Life Science
9 1 (0.62%) Management Information System
9 1 (0.62%) Mathematics
9 1 (0.62%) NHS
9 1 (0.62%) Thin Client
Operating Systems
1 128 (79.50%) Windows
2 59 (36.65%) Windows 7
3 40 (24.84%) Windows Server
4 24 (14.91%) Windows Server 2008
5 23 (14.29%) Windows XP
6 22 (13.66%) Windows 8
7 18 (11.18%) Windows Server 2012
8 10 (6.21%) Windows 10
8 10 (6.21%) Windows Server 2003
9 9 (5.59%) Linux
10 5 (3.11%) Apple iOS
11 4 (2.48%) Mac OS X
11 4 (2.48%) Windows 2000
12 3 (1.86%) Android
12 3 (1.86%) Data ONTAP
12 3 (1.86%) Unix
13 2 (1.24%) Mac OS
13 2 (1.24%) Windows Vista
14 1 (0.62%) AIX
14 1 (0.62%) Red Hat Enterprise Linux
Processes & Methodologies
1 31 (19.25%) ITIL
2 11 (6.83%) Service Management
3 9 (5.59%) Change Management
4 8 (4.97%) Service Delivery
5 7 (4.35%) Problem Management
5 7 (4.35%) Software Deployment
6 6 (3.73%) Disaster Recovery
6 6 (3.73%) Fault Analysis
6 6 (3.73%) Incident Management
7 5 (3.11%) Coaching
8 4 (2.48%) Change Control
9 3 (1.86%) Project Management
9 3 (1.86%) Root Cause Analysis
9 3 (1.86%) Software Delivery
10 2 (1.24%) Fault Management
10 2 (1.24%) Migration
10 2 (1.24%) Time Management
10 2 (1.24%) Workflow
11 1 (0.62%) Data Migration
11 1 (0.62%) Data Protection
Programming Languages
1 9 (5.59%) SQL
2 2 (1.24%) PL/SQL
2 2 (1.24%) PowerShell
3 1 (0.62%) C
3 1 (0.62%) Java
3 1 (0.62%) VB
3 1 (0.62%) VBScript
Qualifications
1 16 (9.94%) Security Cleared
2 14 (8.70%) SC Cleared
3 12 (7.45%) Microsoft Certification
4 9 (5.59%) Cisco Certification
5 8 (4.97%) MCP
6 6 (3.73%) CCNA
6 6 (3.73%) MCSE
7 5 (3.11%) MCDST
8 4 (2.48%) CCNP
8 4 (2.48%) ITIL Certification
9 3 (1.86%) A+ Certification
9 3 (1.86%) ACMT
10 2 (1.24%) DBS Check
10 2 (1.24%) DV Cleared
10 2 (1.24%) ITIL Foundation Certificate
10 2 (1.24%) MCSA
10 2 (1.24%) NCDA
11 1 (0.62%) BPSS Clearance
11 1 (0.62%) MOS
11 1 (0.62%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (7.45%) SLA
2 2 (1.24%) PCI DSS
3 1 (0.62%) Disclosure Scotland
System Software
1 89 (55.28%) Active Directory
2 10 (6.21%) VMware Infrastructure
3 7 (4.35%) XenApp
4 6 (3.73%) Hyper-V
4 6 (3.73%) Terminal Services
5 4 (2.48%) VMware ESX
5 4 (2.48%) vSphere
6 3 (1.86%) VMware Workstation
7 2 (1.24%) VMware ESXi
7 2 (1.24%) XenServer
8 1 (0.62%) XenDesktop
Systems Management
1 10 (6.21%) SCCM
2 7 (4.35%) Backup Exec
3 4 (2.48%) BMC Marimba
3 4 (2.48%) DameWare
4 3 (1.86%) Norton AntiVirus
4 3 (1.86%) Tivoli Storage Manager
5 2 (1.24%) OpenView Configuration Management
6 1 (0.62%) FortiGate
6 1 (0.62%) Tivoli
6 1 (0.62%) WSUS
Vendors
1 56 (34.78%) Microsoft
2 22 (13.66%) VMware
3 19 (11.80%) Citrix
4 11 (6.83%) Cisco
5 9 (5.59%) Lotus
6 8 (4.97%) Oracle
7 7 (4.35%) Symantec
8 6 (3.73%) Apple
9 5 (3.11%) CA
9 5 (3.11%) LANDesk
9 5 (3.11%) PeopleSoft
9 5 (3.11%) ThinPrint
10 4 (2.48%) Adobe
10 4 (2.48%) BMC
10 4 (2.48%) Google
10 4 (2.48%) HP
11 3 (1.86%) Avaya
11 3 (1.86%) Dell
11 3 (1.86%) Intel Security
11 3 (1.86%) NetApp
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £24.00 - £24.12 per hour
Posted: 5 days ago