The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 158 148 149
Rank change year-on-year
-10 +1
Contract jobs requiring a 2nd Line Support 108 90 86
As % of all contract IT jobs located in the South East 1.08% 1.06% 1.00%
As % of the Job Titles category 1.18% 1.15% 1.08%
Number of daily rates quoted 46 32 27
Average daily rate
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of your Daily Rate
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£200 £150 £160
Average daily rate % change year-on-year
+33.33% -6.25%
90% offered a daily rate of more than £116 £121 £113
10% offered a daily rate of more than £300 £194 £170
UK excluding London average daily rate £160 £150 £151
% change year-on-year
+6.66% -0.82%
Number of hourly rates quoted 27 24 35
Average hourly rate £16.00 £13.94 £15.00
Average hourly rate % change year-on-year
+14.81% -7.10%
90% offered a hourly rate of more than £13.90 £10.00 £11.38
10% offered a hourly rate of more than £19.40 £22.05 £19.58
UK excluding London average hourly rate £14.50 £13.94 £14.00
% change year-on-year
+4.05% -0.46%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9141 7850 7972
As % of all contract IT jobs located in the South East 91.59% 92.58% 92.86%
Number of daily rates quoted 5055 4213 3787
Average daily rate £375 £363 £361
Average daily rate % change year-on-year
+3.44% +0.55%
90% offered a daily rate of more than £215 £220 £213
10% offered a daily rate of more than £513 £500 £495
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 501 470 632
Average hourly rate £15.38 £14.50 £17.50
Average hourly rate % change year-on-year
+6.03% -17.14%
90% offered a hourly rate of more than £10.86 £11.00 £11.00
10% offered a hourly rate of more than £41.85 £36.50 £41.00
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 28 November 2014.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 28 November 2014.

2nd Line Support Hourly Rate Histogram in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 29 £170 +13.33% 6
Hampshire -9 24 £208 +29.68% 7
Surrey +5 22 £150 +11.11% 5
Buckinghamshire -19 15 £238 +75.92% 3
West Sussex +4 7 £158 -
Oxfordshire -23 7 £133 -22.05%
Middlesex -1 2 - -
East Sussex +2 1 - -
Kent -4 1 £230 +58.62% 2
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 28 November 2014, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 166 (75.45%) Windows
2 106 (48.18%) Active Directory
3 97 (44.09%) Windows 7
4 89 (40.45%) Microsoft
5 72 (32.73%) MS Office
6 47 (21.36%) MS Excel
7 46 (20.91%) Windows XP
8 42 (19.09%) ITIL
9 40 (18.18%) MS Exchange
9 40 (18.18%) SLA
9 40 (18.18%) Security Cleared
10 39 (17.73%) Citrix
11 33 (15.00%) Windows Server 2008
12 32 (14.55%) SC Cleared
12 32 (14.55%) Blackberry
13 31 (14.09%) HP
14 28 (12.73%) Windows Server 2003
15 23 (10.45%) Microsoft Certification
15 23 (10.45%) MCP
16 21 (9.55%) VMware
17 19 (8.64%) DV Cleared
18 18 (8.18%) MCSE
19 16 (7.27%) SCCM
20 15 (6.82%) Linux
21 14 (6.36%) McAfee
21 14 (6.36%) Analytical Skills
22 13 (5.91%) Symantec
22 13 (5.91%) Firewall
22 13 (5.91%) Exchange Server 2010
23 12 (5.45%) VMware Infrastructure

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 28 November 2014, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (18.18%) MS Exchange
2 13 (5.91%) Exchange Server 2010
3 11 (5.00%) SharePoint
4 10 (4.55%) SharePoint 2013
5 9 (4.09%) Exchange Server 2003
5 9 (4.09%) Blackberry Enterprise Server
6 4 (1.82%) Lotus Domino
7 3 (1.36%) IBM Notes
7 3 (1.36%) Exchange Server 2007
7 3 (1.36%) Lync
8 2 (0.91%) Exchange Server 2013
9 1 (0.45%) CICS
9 1 (0.45%) Live Communications Server
9 1 (0.45%) WorkSite
Applications
1 72 (32.73%) MS Office
2 47 (21.36%) MS Excel
3 9 (4.09%) MS Visio
4 4 (1.82%) MS PowerPoint
Business Applications
1 1 (0.45%) Oracle EBS
1 1 (0.45%) Dynamics AX
1 1 (0.45%) Oracle General Ledger
1 1 (0.45%) Oracle Payables
1 1 (0.45%) Oracle Receivables
Cloud Services
1 5 (2.27%) Office 365
2 2 (0.91%) Cloud Computing
Communications & Networking
1 13 (5.91%) Firewall
2 12 (5.45%) VPN
2 12 (5.45%) DNS
3 11 (5.00%) LAN
4 10 (4.55%) WAN
4 10 (4.55%) DHCP
5 9 (4.09%) TCP/IP
6 8 (3.64%) 3G
6 8 (3.64%) Internet
6 8 (3.64%) Broadband
7 7 (3.18%) VoIP
8 6 (2.73%) Wireless
9 5 (2.27%) SMS
10 3 (1.36%) SAN
11 2 (0.91%) Ethernet
11 2 (0.91%) ISDN
11 2 (0.91%) PSTN
11 2 (0.91%) Wi-Fi
12 1 (0.45%) MPLS
12 1 (0.45%) ADSL
Database & Business Intelligence
1 1 (0.45%) SQL Server 2000
1 1 (0.45%) SQL Server
1 1 (0.45%) SQL Server 2005
1 1 (0.45%) SQL Server 2008
Development Applications
1 1 (0.45%) Oracle Forms
General
1 7 (3.18%) Finance
2 4 (1.82%) Italian Language
3 2 (0.91%) Military
3 2 (0.91%) Telecoms
4 1 (0.45%) Back Office
4 1 (0.45%) Law
4 1 (0.45%) Legal
4 1 (0.45%) Manufacturing
4 1 (0.45%) Advertising
4 1 (0.45%) Dutch Language
4 1 (0.45%) General Ledger
4 1 (0.45%) Retail
4 1 (0.45%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.45%) WAP
Miscellaneous
1 32 (14.55%) Blackberry
2 14 (6.36%) Analytical Skills
3 7 (3.18%) Video Conferencing
4 4 (1.82%) iPad
5 3 (1.36%) iPhone
6 2 (0.91%) Fat Client
6 2 (0.91%) Thin Client
6 2 (0.91%) Clustering
7 1 (0.45%) Management Information System
7 1 (0.45%) NHS
7 1 (0.45%) Client/Server
7 1 (0.45%) PDA
7 1 (0.45%) CMDB
7 1 (0.45%) Wiki
Operating Systems
1 166 (75.45%) Windows
2 97 (44.09%) Windows 7
3 46 (20.91%) Windows XP
4 33 (15.00%) Windows Server 2008
5 28 (12.73%) Windows Server 2003
6 15 (6.82%) Linux
7 12 (5.45%) Windows 2000
8 9 (4.09%) Windows 8
9 6 (2.73%) Android
9 6 (2.73%) Windows Vista
10 5 (2.27%) Mac OS X
11 4 (1.82%) Mac OS
11 4 (1.82%) Windows Phone
11 4 (1.82%) Windows Server 2012
12 3 (1.36%) UNIX
12 3 (1.36%) Apple iOS
13 2 (0.91%) Windows NT
14 1 (0.45%) AIX
14 1 (0.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (19.09%) ITIL
2 12 (5.45%) Migration
3 11 (5.00%) Security Management
4 10 (4.55%) Problem Management
4 10 (4.55%) Software Deployment
5 9 (4.09%) Configuration Management
6 7 (3.18%) Service Management
7 6 (2.73%) Software Distribution
7 6 (2.73%) Incident Management
8 5 (2.27%) Release Management
9 4 (1.82%) Performance Analysis
9 4 (1.82%) Capacity Planning
10 3 (1.36%) Time Management
10 3 (1.36%) Kalman Filter
11 2 (0.91%) Line Management
11 2 (0.91%) Technical Analysis
11 2 (0.91%) User Acceptance Testing
11 2 (0.91%) ITIL V2
11 2 (0.91%) High Availability
11 2 (0.91%) Stakeholder Engagement
Programming Languages
1 4 (1.82%) C
2 3 (1.36%) SQL
3 1 (0.45%) C#
Qualifications
1 40 (18.18%) Security Cleared
2 32 (14.55%) SC Cleared
3 23 (10.45%) Microsoft Certification
3 23 (10.45%) MCP
4 19 (8.64%) DV Cleared
5 18 (8.18%) MCSE
6 4 (1.82%) MCSA
7 3 (1.36%) Cisco Certification
7 3 (1.36%) CNA
7 3 (1.36%) CNE
7 3 (1.36%) Novell Certification
7 3 (1.36%) ITIL Certification
8 2 (0.91%) MCDST
8 2 (0.91%) Avaya Certification
9 1 (0.45%) HNC
9 1 (0.45%) CCA
9 1 (0.45%) Citrix Certification
9 1 (0.45%) CCNA
9 1 (0.45%) MCTS
9 1 (0.45%) MCITP
Quality Assurance & Compliance
1 40 (18.18%) SLA
2 2 (0.91%) QA
3 1 (0.45%) ISO/IEC 27001
System Software
1 106 (48.18%) Active Directory
2 12 (5.45%) VMware Infrastructure
3 7 (3.18%) Terminal Services
4 5 (2.27%) XenApp
5 2 (0.91%) Citrix Presentation Server
5 2 (0.91%) Microsoft App-V
5 2 (0.91%) VMware Workstation
6 1 (0.45%) VMware ESX
6 1 (0.45%) ISA Server
Systems Management
1 16 (7.27%) SCCM
2 10 (4.55%) OpenView Configuration Management
3 4 (1.82%) Backup Exec
4 2 (0.91%) SCOM
5 1 (0.45%) NetBackup
5 1 (0.45%) Norton AntiVirus
5 1 (0.45%) Unicenter
5 1 (0.45%) WSUS
5 1 (0.45%) Symantec Enterprise Vault
5 1 (0.45%) Sysprep
5 1 (0.45%) McAfee ePO
Vendors
1 89 (40.45%) Microsoft
2 39 (17.73%) Citrix
3 31 (14.09%) HP
4 21 (9.55%) VMware
5 14 (6.36%) McAfee
6 13 (5.91%) Symantec
7 11 (5.00%) Cisco
8 9 (4.09%) Remedy
9 5 (2.27%) Lotus
9 5 (2.27%) Dell
9 5 (2.27%) Altiris
10 4 (1.82%) Avaya
10 4 (1.82%) Apple
11 3 (1.36%) Mitel
12 2 (0.91%) Barracuda Networks
12 2 (0.91%) Oracle
12 2 (0.91%) Wyse
12 2 (0.91%) BT
13 1 (0.45%) Toshiba
13 1 (0.45%) Sophos
Surrey
Venturi
Rate: £15 - £20 per hour
Posted: 10 hours ago
Folkestone
Claremont Consulting Limited
Rate: £200 - £240 per day
Posted: 2 days ago
Bracknell, Berkshire
LA International
Posted: 3 days ago
Milton Keynes
Hays IT - Uk Posting account
Rate: £200.00 per day
Posted: 21 days ago
High Wycombe, Buckinghamshire
Atech Support
Rate: £150 per day + shift allowance depending on experience/knowledge
Posted: 23 days ago