The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 147 122 152
Rank change year-on-year
-25 +30
Contract jobs requiring a 2nd Line Support 94 115 69
As % of all contract IT jobs located in the South East 1.01% 1.38% 0.92%
As % of the Job Titles category 1.10% 1.51% 1.00%
Number of daily rates quoted 49 37 22
Average daily rate
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of your Daily Rate
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£165 £145 £170
Average daily rate % change year-on-year
+13.79% -14.70%
90% offered a daily rate of more than £128 £110 £120
10% offered a daily rate of more than £315 £192 £200
UK excluding London average daily rate £173 £145 £140
% change year-on-year
+18.96% +3.57%
Number of hourly rates quoted 13 37 29
Average hourly rate £16.00 £15.50 £15.00
Average hourly rate % change year-on-year
+3.22% +3.33%
90% offered a hourly rate of more than £14.00 £11.45 £12.00
10% offered a hourly rate of more than £17.50 £23.80 £19.00
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8534 7613 6882
As % of all contract IT jobs located in the South East 91.42% 91.48% 91.63%
Number of daily rates quoted 4596 3962 3299
Average daily rate £375 £363 £360
Average daily rate % change year-on-year
+3.44% +0.69%
90% offered a daily rate of more than £225 £223 £215
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 406 449 609
Average hourly rate £16.50 £16.50 £18.00
Average hourly rate % change year-on-year
- -8.33%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £39.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 30 January 2015.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -7 23 £139 -7.33% 9
Hampshire -11 22 £250 +43.06% 9
Buckinghamshire -8 16 £200 +53.84%
Surrey -12 13 £148 -1.66% 9
Oxfordshire -22 9 £200 +17.64% 2
West Sussex -13 5 £110 -24.13% 1
Kent -10 4 £220 +51.72% 2
Middlesex -2 1 £375 -
East Sussex -15 1 - -
Sussex - - - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 30 January 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 171 (78.44%) Windows
2 105 (48.17%) Active Directory
3 95 (43.58%) Windows 7
4 94 (43.12%) Microsoft
5 53 (24.31%) MS Office
6 48 (22.02%) MS Excel
7 44 (20.18%) SLA
7 44 (20.18%) Security Cleared
8 42 (19.27%) ITIL
9 40 (18.35%) Windows XP
10 38 (17.43%) MS Exchange
11 37 (16.97%) Citrix
11 37 (16.97%) SC Cleared
11 37 (16.97%) Windows Server 2008
12 33 (15.14%) HP
13 30 (13.76%) Microsoft Certification
14 29 (13.30%) Blackberry
15 26 (11.93%) VMware
16 25 (11.47%) Windows Server 2003
17 23 (10.55%) MCSE
18 22 (10.09%) MCP
18 22 (10.09%) DV Cleared
19 20 (9.17%) Exchange Server 2010
20 19 (8.72%) Analytical Skills
21 18 (8.26%) SCCM
21 18 (8.26%) VoIP
22 17 (7.80%) WAN
23 15 (6.88%) VPN
23 15 (6.88%) Symantec
24 14 (6.42%) SharePoint

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 30 January 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (17.43%) MS Exchange
2 20 (9.17%) Exchange Server 2010
3 14 (6.42%) SharePoint
4 10 (4.59%) SharePoint 2013
5 9 (4.13%) Exchange Server 2003
5 9 (4.13%) Blackberry Enterprise Server
6 4 (1.83%) Lync
6 4 (1.83%) Exchange Server 2007
7 2 (0.92%) Exchange Server 2013
7 2 (0.92%) IBM Notes
8 1 (0.46%) CMS
8 1 (0.46%) Lotus Domino
8 1 (0.46%) CICS
8 1 (0.46%) Live Communications Server
Applications
1 53 (24.31%) MS Office
2 48 (22.02%) MS Excel
3 12 (5.50%) MS Visio
4 1 (0.46%) AutoCAD
Business Applications
1 1 (0.46%) Oracle EBS
1 1 (0.46%) Dynamics AX
1 1 (0.46%) Oracle Payables
1 1 (0.46%) Oracle Receivables
1 1 (0.46%) Oracle General Ledger
Cloud Services
1 7 (3.21%) Office 365
2 3 (1.38%) Cloud Computing
Communications & Networking
1 18 (8.26%) VoIP
2 17 (7.80%) WAN
3 15 (6.88%) VPN
4 13 (5.96%) LAN
4 13 (5.96%) DNS
4 13 (5.96%) TCP/IP
5 12 (5.50%) DHCP
5 12 (5.50%) Broadband
6 11 (5.05%) Firewall
7 8 (3.67%) 3G
8 6 (2.75%) Wireless
9 4 (1.83%) Wi-Fi
9 4 (1.83%) Internet
10 3 (1.38%) SMS
10 3 (1.38%) SAN
11 2 (0.92%) Ethernet
11 2 (0.92%) PSTN
11 2 (0.92%) ISDN
12 1 (0.46%) MPLS
12 1 (0.46%) ADSL
Database & Business Intelligence
1 2 (0.92%) SQL Server
2 1 (0.46%) SQL Server 2000
2 1 (0.46%) RDBMS
2 1 (0.46%) SQL Server 2005
2 1 (0.46%) Relational Database
2 1 (0.46%) SQL Server 2008
Development Applications
1 1 (0.46%) Oracle Forms
General
1 8 (3.67%) Finance
2 4 (1.83%) Italian Language
3 3 (1.38%) Telecoms
4 2 (0.92%) Advertising
4 2 (0.92%) Legal
5 1 (0.46%) Back Office
5 1 (0.46%) Military
5 1 (0.46%) Manufacturing
5 1 (0.46%) Retail
5 1 (0.46%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (0.46%) .NET
Miscellaneous
1 29 (13.30%) Blackberry
2 19 (8.72%) Analytical Skills
3 6 (2.75%) Video Conferencing
4 3 (1.38%) Clustering
4 3 (1.38%) iPad
5 2 (0.92%) iPhone
5 2 (0.92%) PDA
5 2 (0.92%) Management Information System
5 2 (0.92%) NHS
5 2 (0.92%) Mainframe
6 1 (0.46%) Thin Client
6 1 (0.46%) Client/Server
6 1 (0.46%) Fat Client
6 1 (0.46%) Wiki
6 1 (0.46%) Enterprise Software
6 1 (0.46%) Mobile Computing
Operating Systems
1 171 (78.44%) Windows
2 95 (43.58%) Windows 7
3 40 (18.35%) Windows XP
4 37 (16.97%) Windows Server 2008
5 25 (11.47%) Windows Server 2003
6 13 (5.96%) Linux
7 9 (4.13%) Windows 8
8 7 (3.21%) Windows Server 2012
8 7 (3.21%) Android
9 5 (2.29%) UNIX
10 4 (1.83%) Windows NT
10 4 (1.83%) Windows 2000
11 3 (1.38%) Windows Vista
11 3 (1.38%) Apple iOS
12 2 (0.92%) Windows 2000 Server
13 1 (0.46%) Mac OS X
Processes & Methodologies
1 42 (19.27%) ITIL
2 13 (5.96%) Configuration Management
3 10 (4.59%) Migration
3 10 (4.59%) Security Management
3 10 (4.59%) Problem Management
4 7 (3.21%) Software Deployment
5 6 (2.75%) Incident Management
6 5 (2.29%) CRM
6 5 (2.29%) Release Management
7 4 (1.83%) Time Management
7 4 (1.83%) Capacity Planning
7 4 (1.83%) Software Distribution
7 4 (1.83%) Performance Analysis
7 4 (1.83%) Service Management
7 4 (1.83%) PRINCE
8 3 (1.38%) Kalman Filter
9 2 (0.92%) Line Management
9 2 (0.92%) Software Licensing
9 2 (0.92%) Stakeholder Engagement
9 2 (0.92%) ITIL V2
Programming Languages
1 6 (2.75%) SQL
2 1 (0.46%) C#
2 1 (0.46%) Java
2 1 (0.46%) PHP
2 1 (0.46%) PL/SQL
2 1 (0.46%) PowerShell
2 1 (0.46%) Bash Shell
Qualifications
1 44 (20.18%) Security Cleared
2 37 (16.97%) SC Cleared
3 30 (13.76%) Microsoft Certification
4 23 (10.55%) MCSE
5 22 (10.09%) MCP
5 22 (10.09%) DV Cleared
6 4 (1.83%) MCSA
7 3 (1.38%) Cisco Certification
7 3 (1.38%) CNA
7 3 (1.38%) CNE
7 3 (1.38%) Novell Certification
7 3 (1.38%) MCDST
8 2 (0.92%) Avaya Certification
8 2 (0.92%) ITIL Certification
9 1 (0.46%) HNC
9 1 (0.46%) CCNA
9 1 (0.46%) CCA
9 1 (0.46%) Citrix Certification
9 1 (0.46%) MCTS
9 1 (0.46%) MCITP
Quality Assurance & Compliance
1 44 (20.18%) SLA
2 1 (0.46%) QA
System Software
1 105 (48.17%) Active Directory
2 13 (5.96%) VMware Infrastructure
3 12 (5.50%) Terminal Services
4 6 (2.75%) XenApp
5 3 (1.38%) Hyper-V
6 2 (0.92%) vSphere
6 2 (0.92%) Microsoft App-V
6 2 (0.92%) VMware ESX
6 2 (0.92%) Firmware
Systems Management
1 18 (8.26%) SCCM
2 7 (3.21%) OpenView Configuration Management
3 5 (2.29%) Backup Exec
4 3 (1.38%) SCOM
5 2 (0.92%) Norton AntiVirus
6 1 (0.46%) ARCserve
6 1 (0.46%) Unicenter
6 1 (0.46%) NetBackup
6 1 (0.46%) Hyperic
6 1 (0.46%) Symantec Endpoint Protection
6 1 (0.46%) McAfee ePO
Vendors
1 94 (43.12%) Microsoft
2 37 (16.97%) Citrix
3 33 (15.14%) HP
4 26 (11.93%) VMware
5 15 (6.88%) Symantec
6 13 (5.96%) Cisco
7 9 (4.13%) Remedy
7 9 (4.13%) McAfee
8 7 (3.21%) Apple
9 4 (1.83%) Mitel
9 4 (1.83%) Altiris
10 3 (1.38%) Dell
10 3 (1.38%) Avaya
11 2 (0.92%) Barracuda Networks
11 2 (0.92%) NetApp
11 2 (0.92%) Lotus
11 2 (0.92%) Oracle
11 2 (0.92%) Wyse
11 2 (0.92%) BT
12 1 (0.46%) Sophos
Bracknell
Volt
Rate: £13.50 - £13.80 per hour
Posted: 21 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £139 per day
Posted: 22 hours ago
Berkshire
Hays IT - Uk Posting account
Rate: £17.00 - £19.00 per day + Circa £18 Per Hour
Posted: 2 days ago
Newbury, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £17.00 - £19.00 per day + Circa £18 Per Hour
Posted: 2 days ago
Berkshire
Marcus Donald People
Rate: £12 - £14 per hour
Posted: 3 days ago
Hook, Hampshire
LA International
Posted: 4 days ago
Surrey
Computer Futures
Rate: competitive
Posted: 17 days ago
Eastleigh
Hays IT - Uk Posting account
Rate: £110.00 - £130.00 per day
Posted: 21 days ago