The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 197 160 136
Rank change year-on-year
-37 -24
Contract jobs requiring a 2nd Line Support 66 110 114
As % of all contract IT jobs located in the South East 0.74% 1.17% 1.25%
As % of the Job Titles category 0.78% 1.23% 1.32%
Number of daily rates quoted 33 31 43
Median daily rate £150 £170 £140
Median daily rate % change year-on-year
-11.76% +21.42%
90% offered a daily rate of more than £120 £125 £111
10% offered a daily rate of more than £305 £209 £219
UK excluding London median daily rate £150 £163 £150
% change year-on-year
-7.69% +8.33%
Number of hourly rates quoted 11 51 40
Median hourly rate £17.50 £16.50 £14.00
Median hourly rate % change year-on-year
+6.06% +17.85%
90% offered a hourly rate of more than £14.00 £13.00 £13.45
10% offered a hourly rate of more than £20.50 £21.55 £20.50
UK excluding London median hourly rate £15.00 £15.00 £14.00
% change year-on-year
- +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8423 8943 8664
As % of all contract IT jobs located in the South East 94.66% 95.02% 94.88%
Number of daily rates quoted 5002 5113 4698
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £255 £235 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 388 431 445
Median hourly rate £20.50 £16.50 £17.00
Median hourly rate % change year-on-year
+24.24% -2.94%
90% offered a hourly rate of more than £11.00 £11.45 £11.50
10% offered a hourly rate of more than £46.00 £40.00 £45.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 1 July 2016.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey 0 19 £165 +13.79% 1
Berkshire -14 17 £160 -5.88% 3
Oxfordshire +3 11 £135 -17.55% 6
Buckinghamshire +7 5 £136 -45.50% 1
Hampshire -7 5 £139 -18.52% 5
West Sussex -10 5 £325 +22.64% 1
East Sussex +6 2 - - 1
Kent +2 1 - - 2
Middlesex -5 1 £180 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 July 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 118 (77.63%) Windows
2 81 (53.29%) Active Directory
3 53 (34.87%) Windows 7
4 51 (33.55%) Microsoft
5 48 (31.58%) MS Office
6 40 (26.32%) Windows Server
7 32 (21.05%) ITIL
8 26 (17.11%) MS Excel
9 25 (16.45%) Windows XP
10 22 (14.47%) Windows Server 2008
10 22 (14.47%) VMware
11 21 (13.82%) MS Exchange
12 20 (13.16%) Citrix
13 18 (11.84%) Security Cleared
14 17 (11.18%) Windows Server 2012
15 16 (10.53%) TCP/IP
16 15 (9.87%) Windows 8
17 14 (9.21%) SC Cleared
17 14 (9.21%) SLA
17 14 (9.21%) Cisco
17 14 (9.21%) Microsoft Certification
17 14 (9.21%) Blackberry
18 13 (8.55%) Firewall
18 13 (8.55%) SCCM
19 11 (7.24%) Office 365
19 11 (7.24%) Service Management
20 10 (6.58%) Internet
20 10 (6.58%) SharePoint
20 10 (6.58%) Linux
20 10 (6.58%) MCP

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (13.82%) MS Exchange
2 10 (6.58%) SharePoint
3 9 (5.92%) IBM Notes
4 8 (5.26%) Blackberry Enterprise Server
4 8 (5.26%) Exchange Server 2010
5 7 (4.61%) Exchange Server 2003
6 5 (3.29%) Exchange Server 2007
7 4 (2.63%) SharePoint 2010
7 4 (2.63%) Skype for Business
7 4 (2.63%) WordPress
8 2 (1.32%) Exchange Server 2013
8 2 (1.32%) IIS
8 2 (1.32%) WebLogic
9 1 (0.66%) Apache
9 1 (0.66%) Live Communications Server
9 1 (0.66%) WebSphere
Applications
1 48 (31.58%) MS Office
2 26 (17.11%) MS Excel
3 4 (2.63%) Acrobat
4 2 (1.32%) MS PowerPoint
4 2 (1.32%) MS Visio
5 1 (0.66%) AutoCAD
Business Applications
1 1 (0.66%) SAP Oil and Gas
Cloud Services
1 11 (7.24%) Office 365
2 3 (1.97%) OneDrive
3 1 (0.66%) Google Apps
Communications & Networking
1 16 (10.53%) TCP/IP
2 13 (8.55%) Firewall
3 10 (6.58%) Internet
4 9 (5.92%) DNS
4 9 (5.92%) LAN
4 9 (5.92%) WAN
5 7 (4.61%) DHCP
5 7 (4.61%) VPN
6 6 (3.95%) Cisco ASA
6 6 (3.95%) Intranet
7 5 (3.29%) SAN
7 5 (3.29%) Wireless
8 4 (2.63%) Cisco Nexus
8 4 (2.63%) Ethernet
8 4 (2.63%) VoIP
9 3 (1.97%) Extranet
9 3 (1.97%) FCoE
9 3 (1.97%) Fibre Channel
10 2 (1.32%) IPX
10 2 (1.32%) Skype
Database & Business Intelligence
1 3 (1.97%) SQL Server
2 2 (1.32%) EDRMS
3 1 (0.66%) DB2
Development Applications
1 1 (0.66%) StarTeam
General
1 9 (5.92%) Finance
2 6 (3.95%) Retail
3 5 (3.29%) Advertising
3 5 (3.29%) Telecoms
4 4 (2.63%) Banking
5 2 (1.32%) Legal
5 2 (1.32%) Manufacturing
6 1 (0.66%) Automotive
6 1 (0.66%) Billing
6 1 (0.66%) Electronics
6 1 (0.66%) Games
6 1 (0.66%) German Language
6 1 (0.66%) Law
6 1 (0.66%) Marketing
6 1 (0.66%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.66%) COM
1 1 (0.66%) ODBC
Miscellaneous
1 14 (9.21%) Blackberry
2 9 (5.92%) Data Centre
2 9 (5.92%) Driving Licence
3 7 (4.61%) Smartphone
4 5 (3.29%) Analytical Skills
4 5 (3.29%) FlexPod
5 4 (2.63%) Video Conferencing
6 3 (1.97%) e-Health
6 3 (1.97%) iPhone
7 2 (1.32%) Computer Science
8 1 (0.66%) BYOD
8 1 (0.66%) Clustering
8 1 (0.66%) CMDB
8 1 (0.66%) Enterprise Cloud
8 1 (0.66%) EPoS
8 1 (0.66%) Life Science
8 1 (0.66%) Management Information System
8 1 (0.66%) NHS
Operating Systems
1 118 (77.63%) Windows
2 53 (34.87%) Windows 7
3 40 (26.32%) Windows Server
4 25 (16.45%) Windows XP
5 22 (14.47%) Windows Server 2008
6 17 (11.18%) Windows Server 2012
7 15 (9.87%) Windows 8
8 10 (6.58%) Linux
9 9 (5.92%) Windows 10
10 8 (5.26%) Windows Server 2003
11 5 (3.29%) Data ONTAP
12 4 (2.63%) Windows 2000
13 3 (1.97%) Apple iOS
13 3 (1.97%) Mac OS X
13 3 (1.97%) Unix
14 2 (1.32%) Android
14 2 (1.32%) Mac OS
14 2 (1.32%) Windows Vista
15 1 (0.66%) AIX
15 1 (0.66%) Red Hat Enterprise Linux
Processes & Methodologies
1 32 (21.05%) ITIL
2 11 (7.24%) Service Management
3 8 (5.26%) Change Management
4 7 (4.61%) Fault Analysis
4 7 (4.61%) Incident Management
4 7 (4.61%) Software Deployment
5 6 (3.95%) Problem Management
5 6 (3.95%) Service Delivery
6 5 (3.29%) Coaching
6 5 (3.29%) Disaster Recovery
7 4 (2.63%) Root Cause Analysis
8 3 (1.97%) Change Control
9 2 (1.32%) Fault Management
9 2 (1.32%) Kalman Filter
9 2 (1.32%) Migration
9 2 (1.32%) Project Management
9 2 (1.32%) Software Delivery
9 2 (1.32%) Workflow
10 1 (0.66%) B2C
10 1 (0.66%) Business Intelligence
Programming Languages
1 8 (5.26%) SQL
2 2 (1.32%) PL/SQL
2 2 (1.32%) PowerShell
3 1 (0.66%) C
3 1 (0.66%) Java
3 1 (0.66%) VB
3 1 (0.66%) VBScript
Qualifications
1 18 (11.84%) Security Cleared
2 14 (9.21%) Microsoft Certification
2 14 (9.21%) SC Cleared
3 10 (6.58%) MCP
4 9 (5.92%) Cisco Certification
5 7 (4.61%) MCSE
6 6 (3.95%) CCNA
7 5 (3.29%) MCDST
8 4 (2.63%) CCNP
9 3 (1.97%) A+ Certification
9 3 (1.97%) DV Cleared
9 3 (1.97%) ITIL Certification
9 3 (1.97%) ITIL Foundation Certificate
10 2 (1.32%) DBS Check
10 2 (1.32%) MCSA
10 2 (1.32%) NCDA
11 1 (0.66%) BPSS Clearance
11 1 (0.66%) ISTQB
11 1 (0.66%) MOS
11 1 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (9.21%) SLA
2 3 (1.97%) PCI DSS
3 1 (0.66%) Disclosure Scotland
System Software
1 81 (53.29%) Active Directory
2 9 (5.92%) VMware Infrastructure
3 6 (3.95%) Hyper-V
3 6 (3.95%) XenApp
4 5 (3.29%) Terminal Services
5 4 (2.63%) VMware ESX
5 4 (2.63%) vSphere
6 3 (1.97%) VMware Workstation
7 2 (1.32%) VMware ESXi
7 2 (1.32%) XenServer
Systems Management
1 13 (8.55%) SCCM
2 7 (4.61%) Backup Exec
3 4 (2.63%) BMC Marimba
3 4 (2.63%) DameWare
4 3 (1.97%) Norton AntiVirus
4 3 (1.97%) Tivoli Storage Manager
5 2 (1.32%) OpenView Configuration Management
5 2 (1.32%) WSUS
6 1 (0.66%) Tivoli
Vendors
1 51 (33.55%) Microsoft
2 22 (14.47%) VMware
3 20 (13.16%) Citrix
4 14 (9.21%) Cisco
5 9 (5.92%) Lotus
6 8 (5.26%) Oracle
7 7 (4.61%) HP
7 7 (4.61%) Symantec
8 5 (3.29%) CA
8 5 (3.29%) NetApp
8 5 (3.29%) PeopleSoft
9 4 (2.63%) Adobe
9 4 (2.63%) BMC
9 4 (2.63%) LANDesk
9 4 (2.63%) ThinPrint
10 3 (1.97%) Apple
10 3 (1.97%) Google
10 3 (1.97%) Intel Security
10 3 (1.97%) Meraki
10 3 (1.97%) Riverbed
Brighton, East Sussex
Lorien Resourcing
Posted: 2 days ago