The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 142 130 162
Rank change year-on-year
-12 +32
Contract jobs requiring a 2nd Line Support 104 106 89
As % of all contract IT jobs located in the South East 1.13% 1.25% 0.90%
As % of the Job Titles category 1.23% 1.34% 0.98%
Number of daily rates quoted 35 38 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£155 £170 £168
Average daily rate % change year-on-year
-8.82% +1.49%
90% offered a daily rate of more than £117 £100 £112
10% offered a daily rate of more than £226 £210 £225
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 39 36 42
Average hourly rate £14.38 £15.50 £15.50
Average hourly rate % change year-on-year
-7.25% -
90% offered a hourly rate of more than £13.40 £12.44 £11.41
10% offered a hourly rate of more than £20.10 £21.60 £20.00
UK excluding London average hourly rate £14.38 £15.21 £14.38
% change year-on-year
-5.45% +5.77%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8438 7892 9055
As % of all contract IT jobs located in the South East 91.74% 92.78% 91.28%
Number of daily rates quoted 4588 4091 4149
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £210 £205 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 399 548 632
Average hourly rate £16.25 £17.00 £18.50
Average hourly rate % change year-on-year
-4.41% -8.10%
90% offered a hourly rate of more than £11.00 £11.98 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support
England

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 29 July 2014.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +13 22 £160 +6.66% 7
West Sussex +3 17 £123 - 4
Hampshire -11 17 £173 +72.50% 6
Berkshire -14 14 £239 +42.53% 7
East Sussex +6 13 £100 -52.38%
Oxfordshire +1 11 - - 3
Buckinghamshire -6 7 - - 5
Kent -2 2 £140 -
Middlesex - 1 £220 - 1
Sussex - - - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2014, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 145 (70.39%) Windows
2 111 (53.88%) Active Directory
3 94 (45.63%) Microsoft
4 90 (43.69%) MS Office
5 89 (43.20%) Windows 7
6 51 (24.76%) Windows XP
7 49 (23.79%) ITIL
8 47 (22.82%) MS Excel
9 40 (19.42%) Blackberry
9 40 (19.42%) Citrix
10 38 (18.45%) Windows Server 2008
11 36 (17.48%) MS Exchange
12 26 (12.62%) Windows Server 2003
12 26 (12.62%) SLA
13 24 (11.65%) VPN
14 21 (10.19%) Security Cleared
15 18 (8.74%) Firewall
16 17 (8.25%) HP
16 17 (8.25%) SC Cleared
17 15 (7.28%) Windows 8
17 15 (7.28%) Cisco
17 15 (7.28%) Windows 2000
17 15 (7.28%) McAfee
18 13 (6.31%) Finance
18 13 (6.31%) TCP/IP
19 12 (5.83%) Migration
19 12 (5.83%) Blackberry Enterprise Server
19 12 (5.83%) Exchange Server 2010
19 12 (5.83%) Software Distribution
19 12 (5.83%) SCCM

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2014, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (17.48%) MS Exchange
2 12 (5.83%) Blackberry Enterprise Server
2 12 (5.83%) Exchange Server 2010
3 8 (3.88%) IBM Notes
4 7 (3.40%) Exchange Server 2003
5 4 (1.94%) Lotus Domino
6 2 (0.97%) SharePoint
7 1 (0.49%) SharePoint 2013
7 1 (0.49%) WorkSite
7 1 (0.49%) Exchange Server 2007
7 1 (0.49%) SharePoint 2010
Applications
1 90 (43.69%) MS Office
2 47 (22.82%) MS Excel
3 5 (2.43%) MS PowerPoint
4 3 (1.46%) MS Visio
5 1 (0.49%) MS Project
Business Applications
1 1 (0.49%) Dynamics NAV
1 1 (0.49%) Dynamics AX
Cloud Services
1 6 (2.91%) Office 365
Communications & Networking
1 24 (11.65%) VPN
2 18 (8.74%) Firewall
3 13 (6.31%) TCP/IP
4 7 (3.40%) Wireless
4 7 (3.40%) DNS
4 7 (3.40%) Internet
4 7 (3.40%) LAN
5 6 (2.91%) WAN
6 5 (2.43%) DHCP
6 5 (2.43%) SMS
7 3 (1.46%) VoIP
7 3 (1.46%) Intranet
8 2 (0.97%) 3G
8 2 (0.97%) Ethernet
8 2 (0.97%) Broadband
8 2 (0.97%) Structured Cabling
9 1 (0.49%) ISDN
9 1 (0.49%) PSTN
9 1 (0.49%) MPLS
9 1 (0.49%) VLAN
Database & Business Intelligence
1 1 (0.49%) SQL Server
1 1 (0.49%) SQL Server 2000
1 1 (0.49%) SQL Server 2005
1 1 (0.49%) QlikView
1 1 (0.49%) SQL Server 2008
1 1 (0.49%) Big Data
General
1 13 (6.31%) Finance
2 7 (3.40%) Dutch Language
3 2 (0.97%) Back Office
4 1 (0.49%) Telecoms
4 1 (0.49%) Spanish Language
4 1 (0.49%) Aerospace
4 1 (0.49%) Automotive
4 1 (0.49%) Law
4 1 (0.49%) Publishing
4 1 (0.49%) Military
4 1 (0.49%) Banking
4 1 (0.49%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.49%) WAP
1 1 (0.49%) OLE
Miscellaneous
1 40 (19.42%) Blackberry
2 6 (2.91%) iPhone
3 5 (2.43%) iPad
4 4 (1.94%) Mathematics
5 3 (1.46%) Management Information System
6 2 (0.97%) Client/Server
6 2 (0.97%) NHS
6 2 (0.97%) Thin Client
6 2 (0.97%) Fat Client
6 2 (0.97%) Video Conferencing
7 1 (0.49%) Data Integration
7 1 (0.49%) CMDB
7 1 (0.49%) Wiki
7 1 (0.49%) Clustering
Operating Systems
1 145 (70.39%) Windows
2 89 (43.20%) Windows 7
3 51 (24.76%) Windows XP
4 38 (18.45%) Windows Server 2008
5 26 (12.62%) Windows Server 2003
6 15 (7.28%) Windows 8
6 15 (7.28%) Windows 2000
7 6 (2.91%) Mac OS X
7 6 (2.91%) Linux
8 5 (2.43%) Apple iOS
8 5 (2.43%) Windows Vista
9 4 (1.94%) Windows 2000 Server
9 4 (1.94%) Mac OS
9 4 (1.94%) Windows Phone
10 2 (0.97%) Windows Server 2012
11 1 (0.49%) Red Hat Enterprise Linux
11 1 (0.49%) Android
11 1 (0.49%) UNIX
11 1 (0.49%) AIX
11 1 (0.49%) Windows NT
Processes & Methodologies
1 49 (23.79%) ITIL
2 12 (5.83%) Migration
2 12 (5.83%) Software Distribution
3 9 (4.37%) Service Management
4 7 (3.40%) ITSM
4 7 (3.40%) Software Deployment
5 5 (2.43%) ITIL V3
5 5 (2.43%) Service Delivery
6 4 (1.94%) Asset Management
6 4 (1.94%) Release Management
7 3 (1.46%) Business Continuity
7 3 (1.46%) Security Management
7 3 (1.46%) BCP
7 3 (1.46%) Change Management
8 2 (0.97%) CRM
8 2 (0.97%) Configuration Management
8 2 (0.97%) Problem Management
8 2 (0.97%) User Acceptance Testing
8 2 (0.97%) Network Management
9 1 (0.49%) ISMS
Programming Languages
1 9 (4.37%) C
2 6 (2.91%) SQL
Qualifications
1 21 (10.19%) Security Cleared
2 17 (8.25%) SC Cleared
3 9 (4.37%) Microsoft Certification
4 8 (3.88%) MCP
5 6 (2.91%) MCSE
6 5 (2.43%) DV Cleared
7 4 (1.94%) Degree
8 3 (1.46%) Cisco Certification
9 2 (0.97%) CCNA
9 2 (0.97%) A+ Certification
9 2 (0.97%) Check Point Certification
9 2 (0.97%) ITIL Certification
10 1 (0.49%) Avaya Certification
10 1 (0.49%) Network+ Certification
10 1 (0.49%) CCSA
10 1 (0.49%) VMware Certified Professional (VCP)
10 1 (0.49%) ACSA
10 1 (0.49%) MCTS
10 1 (0.49%) MCITP
10 1 (0.49%) MCSA
Quality Assurance & Compliance
1 26 (12.62%) SLA
2 5 (2.43%) QA
3 1 (0.49%) ISO/IEC 27001
System Software
1 111 (53.88%) Active Directory
2 5 (2.43%) Terminal Services
3 4 (1.94%) VMware Infrastructure
4 3 (1.46%) Hyper-V
4 3 (1.46%) XenApp
5 2 (0.97%) VMware Workstation
5 2 (0.97%) Citrix Presentation Server
6 1 (0.49%) XenServer
6 1 (0.49%) ISA Server
6 1 (0.49%) VMware ESX
Systems Management
1 12 (5.83%) SCCM
2 6 (2.91%) OpenView Configuration Management
3 3 (1.46%) Norton AntiVirus
3 3 (1.46%) Backup Exec
4 1 (0.49%) WSUS
4 1 (0.49%) SCOM
4 1 (0.49%) Sysprep
4 1 (0.49%) Symantec Enterprise Vault
Vendors
1 94 (45.63%) Microsoft
2 40 (19.42%) Citrix
3 17 (8.25%) HP
4 15 (7.28%) Cisco
4 15 (7.28%) McAfee
5 10 (4.85%) Symantec
5 10 (4.85%) Lotus
6 8 (3.88%) Apple
6 8 (3.88%) VMware
7 7 (3.40%) Dell
8 4 (1.94%) CheckPoint
9 3 (1.46%) Altiris
9 3 (1.46%) WatchGuard
10 2 (0.97%) Kaspersky
10 2 (0.97%) Becrypt
10 2 (0.97%) Oracle
10 2 (0.97%) Avaya
10 2 (0.97%) BMC
11 1 (0.49%) CommVault
11 1 (0.49%) Red Hat
Oxford, Oxfordshire
X4 Group
Rate: £15 - 17 per hour + DOE
Posted: Yesterday
Reading
Claremont Consulting Limited
Rate: £250 - £350 per day
Posted: Yesterday
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £170.00 per day
Posted: 5 days ago
West Sussex
Connectus
Rate: £127.5 per day
Posted: 6 days ago
Fleet, Hampshire
Austin Fraser
Rate: £170 - £190 per day
Posted: 6 days ago
Oxford, Oxfordshire
Roc Search
Posted: 6 days ago
Slough
Real Staffing
Rate: £200 - £235 per day
Posted: 19 days ago
Guildford
Austin Fraser Limited
Posted: 22 days ago