The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
England / South East
Rank 179 177 161
Rank change year-on-year
-2 -16
Contract jobs requiring a 2nd Line Support 59 75 100
As % of all contract IT jobs located in the South East 0.81% 0.90% 1.08%
As % of the Job Titles category 0.87% 0.96% 1.15%
Number of daily rates quoted 35 29 53
Median daily rate £170 £175 £165
Median daily rate % change year-on-year
-2.85% +6.06%
90% offered a daily rate of more than £145 £134 £120
10% offered a daily rate of more than £245 £352 £300
UK excluding London median daily rate £165 £160 £170
% change year-on-year
+3.12% -5.88%
Number of hourly rates quoted 8 26 21
Median hourly rate £15.75 £17.00 £16.50
Median hourly rate % change year-on-year
-7.35% +3.03%
90% offered a hourly rate of more than £12.85 £13.00 £14.00
10% offered a hourly rate of more than £18.95 £19.50 £19.50
UK excluding London median hourly rate £17.00 £16.00 £14.25
% change year-on-year
+6.25% +12.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
6771 7819 8709
As % of all contract IT jobs located in the South East 93.29% 94.24% 93.79%
Number of daily rates quoted 3909 4585 4713
Median daily rate £400 £398 £375
Median daily rate % change year-on-year
+0.62% +6.00%
90% offered a daily rate of more than £235 £250 £220
10% offered a daily rate of more than £550 £525 £518
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 341 405 424
Median hourly rate £17.43 £17.50 £16.50
Median hourly rate % change year-on-year
-0.40% +6.06%
90% offered a hourly rate of more than £10.80 £11.50 £10.50
10% offered a hourly rate of more than £43.50 £52.63 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 20 January 2017.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +26 20 £188 -6.25% 8
Hampshire +11 16 £170 +7.08% 7
Berkshire -4 7 £173 -46.92% 3
Buckinghamshire +1 6 £145 -58.57% 3
Oxfordshire -9 6 £143 +3.63% 5
West Sussex +1 1 - - 3
Kent -3 1 £200 - 1
Middlesex - 1 £165 -
East Sussex - 1 £225 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 20 January 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 91 (72.22%) Windows
2 64 (50.79%) Active Directory
3 54 (42.86%) Microsoft
3 54 (42.86%) Windows 7
4 39 (30.95%) MS Office
5 24 (19.05%) MS Excel
6 22 (17.46%) TCP/IP
7 18 (14.29%) Windows Server
7 18 (14.29%) ITIL
7 18 (14.29%) SCCM
8 17 (13.49%) Driving Licence
8 17 (13.49%) DHCP
9 16 (12.70%) SLA
10 15 (11.90%) DNS
10 15 (11.90%) Windows XP
10 15 (11.90%) Windows Server 2008
11 14 (11.11%) Office 365
11 14 (11.11%) MS Exchange
11 14 (11.11%) LAN
12 13 (10.32%) HP
12 13 (10.32%) Citrix
12 13 (10.32%) Windows 8
12 13 (10.32%) Apple iOS
12 13 (10.32%) Retail
13 12 (9.52%) Windows 10
14 11 (8.73%) Cisco
15 10 (7.94%) Microsoft Certification
15 10 (7.94%) Windows Server 2003
15 10 (7.94%) WAN
15 10 (7.94%) Telecoms

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.11%) MS Exchange
2 5 (3.97%) Exchange Server 2010
3 4 (3.17%) IIS
4 3 (2.38%) SharePoint
5 2 (1.59%) Exchange Server 2003
6 1 (0.79%) CMS
6 1 (0.79%) IBM Notes
6 1 (0.79%) Skype for Business
Applications
1 39 (30.95%) MS Office
2 24 (19.05%) MS Excel
3 2 (1.59%) Acrobat
4 1 (0.79%) MS PowerPoint
Cloud Services
1 14 (11.11%) Office 365
2 2 (1.59%) OneDrive
3 1 (0.79%) Mimecast
Communications & Networking
1 22 (17.46%) TCP/IP
2 17 (13.49%) DHCP
3 15 (11.90%) DNS
4 14 (11.11%) LAN
5 10 (7.94%) WAN
6 7 (5.56%) VoIP
6 7 (5.56%) VPN
7 4 (3.17%) Internet
7 4 (3.17%) Network Security
7 4 (3.17%) Wi-Fi
8 3 (2.38%) Firewall
9 2 (1.59%) ATM
9 2 (1.59%) Broadband
9 2 (1.59%) MPLS
9 2 (1.59%) Remote Desktop
10 1 (0.79%) Cisco ASA
10 1 (0.79%) Cisco PIX
10 1 (0.79%) IP Telephony
10 1 (0.79%) Skype
10 1 (0.79%) VLAN
Database & Business Intelligence
1 1 (0.79%) BusinessObjects Business Intelligence
1 1 (0.79%) SQL Server
Development Applications
1 1 (0.79%) JIRA
General
1 13 (10.32%) Retail
2 10 (7.94%) Telecoms
3 6 (4.76%) Finance
4 4 (3.17%) Back Office
5 3 (2.38%) Advertising
5 3 (2.38%) Automotive
5 3 (2.38%) German Language
5 3 (2.38%) Law
5 3 (2.38%) Local Government
6 1 (0.79%) Banking
6 1 (0.79%) Legal
6 1 (0.79%) Manufacturing
6 1 (0.79%) Pharmaceutical
Miscellaneous
1 17 (13.49%) Driving Licence
2 7 (5.56%) Smartphone
3 6 (4.76%) Blackberry
3 6 (4.76%) Video Conferencing
4 5 (3.97%) Clustering
5 4 (3.17%) Analytical Skills
6 3 (2.38%) iPad
6 3 (2.38%) iPhone
7 1 (0.79%) Biotechnology
7 1 (0.79%) Computer Science
7 1 (0.79%) Data Centre
7 1 (0.79%) EPoS
7 1 (0.79%) Fat Client
7 1 (0.79%) Management Information System
7 1 (0.79%) PACS
7 1 (0.79%) Replication
7 1 (0.79%) Thin Client
Operating Systems
1 91 (72.22%) Windows
2 54 (42.86%) Windows 7
3 18 (14.29%) Windows Server
4 15 (11.90%) Windows Server 2008
4 15 (11.90%) Windows XP
5 13 (10.32%) Apple iOS
5 13 (10.32%) Windows 8
6 12 (9.52%) Windows 10
7 10 (7.94%) Windows Server 2003
8 8 (6.35%) Windows Server 2012
9 2 (1.59%) Linux
9 2 (1.59%) Windows 2000
9 2 (1.59%) Windows Vista
10 1 (0.79%) Android
10 1 (0.79%) Mac OS
10 1 (0.79%) Red Hat Enterprise Linux
10 1 (0.79%) Windows 2000 Server
10 1 (0.79%) Windows NT
Processes & Methodologies
1 18 (14.29%) ITIL
2 10 (7.94%) Incident Management
3 8 (6.35%) Service Delivery
4 7 (5.56%) Change Management
5 6 (4.76%) Software Deployment
6 5 (3.97%) Network Load Balancing
6 5 (3.97%) Problem Management
7 4 (3.17%) Migration
7 4 (3.17%) Mobile Device Management
8 3 (2.38%) B2C
8 3 (2.38%) Fault Analysis
9 2 (1.59%) Data Protection
9 2 (1.59%) Email Filtering
9 2 (1.59%) ITIL V3
9 2 (1.59%) Kalman Filter
9 2 (1.59%) Root Cause Analysis
9 2 (1.59%) Service Management
9 2 (1.59%) Software Delivery
9 2 (1.59%) Web Filtering
10 1 (0.79%) Computer Security
Programming Languages
1 5 (3.97%) SQL
2 1 (0.79%) C#
2 1 (0.79%) Java
2 1 (0.79%) PHP
2 1 (0.79%) PL/SQL
Qualifications
1 10 (7.94%) Microsoft Certification
2 8 (6.35%) SC Cleared
2 8 (6.35%) Security Cleared
3 6 (4.76%) MCP
4 4 (3.17%) MCSE
5 3 (2.38%) Cisco Certification
5 3 (2.38%) DBS Check
6 2 (1.59%) A+ Certification
6 2 (1.59%) CCNA
6 2 (1.59%) Degree
7 1 (0.79%) CompTIA Security+
7 1 (0.79%) ITIL Foundation Certificate
7 1 (0.79%) MCDST
7 1 (0.79%) MCSA
7 1 (0.79%) Network+ Certification
7 1 (0.79%) Security+ Certification
7 1 (0.79%) Server+ Certification
Quality Assurance & Compliance
1 16 (12.70%) SLA
System Software
1 64 (50.79%) Active Directory
2 5 (3.97%) Firmware
2 5 (3.97%) Microsoft App-V
2 5 (3.97%) XenApp
3 4 (3.17%) Terminal Services
3 4 (3.17%) vSphere
4 1 (0.79%) VMware Infrastructure
Systems Management
1 18 (14.29%) SCCM
2 5 (3.97%) EdgeSight
2 5 (3.97%) SafeCom
2 5 (3.97%) Tivoli Storage Manager
3 2 (1.59%) OpenView Configuration Management
4 1 (0.79%) BMC Marimba
4 1 (0.79%) DameWare
4 1 (0.79%) Systems Management Server (SMS)
Vendors
1 54 (42.86%) Microsoft
2 13 (10.32%) Citrix
2 13 (10.32%) HP
3 11 (8.73%) Cisco
4 8 (6.35%) VMware
5 7 (5.56%) Apple
6 6 (4.76%) Sophos
7 5 (3.97%) Dell
8 4 (3.17%) Avaya
8 4 (3.17%) Juniper
9 3 (2.38%) Altiris
9 3 (2.38%) Nortel
10 2 (1.59%) Adobe
10 2 (1.59%) BT
10 2 (1.59%) CheckPoint
10 2 (1.59%) Intel Security
10 2 (1.59%) LANDesk
10 2 (1.59%) Mitel
10 2 (1.59%) Polycom
10 2 (1.59%) ServiceNow
Liss, Hampshire
Oscar
Rate: £13 - £15 per hour
Posted: 5 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £10 - £12 per annum
Posted: 2 hours ago
Buckinghamshire
Graham Matthews
Rate: Up to £130 per day
Posted: 2 days ago
Abingdon, Oxfordshire
VIQU
Rate: £80 - 110 per day + Benefits
Posted: 2 days ago