The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 177 169 147
Rank change year-on-year
-8 -22
Contract jobs requiring a 2nd Line Support 65 105 122
As % of all contract IT jobs located in the South East 0.84% 1.10% 1.24%
As % of the Job Titles category 0.90% 1.16% 1.32%
Number of daily rates quoted 28 46 51
Median daily rate £160 £170 £190
Median daily rate % change year-on-year
-5.88% -10.52%
90% offered a daily rate of more than £135 £122 £121
10% offered a daily rate of more than £250 £350 £300
UK excluding London median daily rate £165 £158 £170
% change year-on-year
+4.76% -7.35%
Number of hourly rates quoted 18 37 36
Median hourly rate £15.75 £15.50 £16.50
Median hourly rate % change year-on-year
+1.61% -6.06%
90% offered a hourly rate of more than £11.03 £13.00 £13.88
10% offered a hourly rate of more than £18.65 £18.70 £19.75
UK excluding London median hourly rate £15.00 £15.26 £14.50
% change year-on-year
-1.70% +5.24%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7228 9049 9230
As % of all contract IT jobs located in the South East 93.61% 94.91% 94.08%
Number of daily rates quoted 4209 5243 5063
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £213 £263 £210
10% offered a daily rate of more than £538 £525 £518
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 419 511 507
Median hourly rate £15.00 £17.64 £16.00
Median hourly rate % change year-on-year
-14.94% +10.21%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £43.28 £47.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 7 December 2016.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +26 17 £225 +42.85% 7
Surrey +14 14 £150 +15.38% 4
Berkshire -7 13 £170 -24.44% 4
Oxfordshire -5 7 £143 +3.63% 4
Buckinghamshire +16 6 £153 -56.42% 2
West Sussex +3 4 £123 -33.78% 1
Kent -4 3 £200 - 2
East Sussex -1 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 7 December 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 88 (72.73%) Windows
2 61 (50.41%) Active Directory
3 52 (42.98%) Windows 7
4 50 (41.32%) Microsoft
5 39 (32.23%) MS Office
6 26 (21.49%) MS Excel
7 21 (17.36%) SLA
8 20 (16.53%) Windows Server
8 20 (16.53%) SCCM
9 19 (15.70%) TCP/IP
10 18 (14.88%) Windows Server 2008
11 17 (14.05%) Driving Licence
11 17 (14.05%) ITIL
12 16 (13.22%) Windows XP
12 16 (13.22%) Retail
13 15 (12.40%) MS Exchange
14 14 (11.57%) Citrix
15 13 (10.74%) DHCP
15 13 (10.74%) HP
15 13 (10.74%) Apple iOS
15 13 (10.74%) Windows 8
16 11 (9.09%) Cisco
16 11 (9.09%) DNS
16 11 (9.09%) Telecoms
17 10 (8.26%) Incident Management
17 10 (8.26%) Office 365
18 9 (7.44%) Windows 10
18 9 (7.44%) VMware
18 9 (7.44%) Service Delivery
18 9 (7.44%) MCP

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (12.40%) MS Exchange
2 5 (4.13%) Exchange Server 2010
3 4 (3.31%) IIS
4 3 (2.48%) SharePoint
4 3 (2.48%) Skype for Business
5 1 (0.83%) Blackberry Enterprise Server
5 1 (0.83%) CMS
5 1 (0.83%) Exchange Server 2003
5 1 (0.83%) IBM Notes
Applications
1 39 (32.23%) MS Office
2 26 (21.49%) MS Excel
3 2 (1.65%) Acrobat
4 1 (0.83%) MS PowerPoint
Cloud Services
1 10 (8.26%) Office 365
2 2 (1.65%) Mimecast
2 2 (1.65%) OneDrive
Communications & Networking
1 19 (15.70%) TCP/IP
2 13 (10.74%) DHCP
3 11 (9.09%) DNS
4 7 (5.79%) LAN
5 6 (4.96%) VoIP
6 5 (4.13%) Network Security
7 4 (3.31%) VPN
7 4 (3.31%) Wi-Fi
8 3 (2.48%) Firewall
8 3 (2.48%) Internet
8 3 (2.48%) MPLS
8 3 (2.48%) WAN
8 3 (2.48%) Wireless
9 2 (1.65%) Broadband
9 2 (1.65%) SAN
9 2 (1.65%) Skype
10 1 (0.83%) Cisco ASA
10 1 (0.83%) Cisco PIX
10 1 (0.83%) Remote Desktop
10 1 (0.83%) VLAN
Database & Business Intelligence
1 3 (2.48%) BusinessObjects Business Intelligence
2 2 (1.65%) SQL Server
General
1 16 (13.22%) Retail
2 11 (9.09%) Telecoms
3 6 (4.96%) Automotive
3 6 (4.96%) Finance
3 6 (4.96%) German Language
4 3 (2.48%) Advertising
4 3 (2.48%) Law
4 3 (2.48%) Local Government
5 1 (0.83%) Legal
5 1 (0.83%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.83%) CSS
1 1 (0.83%) CSS3
1 1 (0.83%) HTML
Miscellaneous
1 17 (14.05%) Driving Licence
2 8 (6.61%) Blackberry
2 8 (6.61%) Smartphone
3 7 (5.79%) Analytical Skills
4 5 (4.13%) Clustering
4 5 (4.13%) Video Conferencing
5 3 (2.48%) iPad
5 3 (2.48%) iPhone
6 2 (1.65%) Computer Science
6 2 (1.65%) Fat Client
6 2 (1.65%) Thin Client
7 1 (0.83%) e-Learning
7 1 (0.83%) EPoS
7 1 (0.83%) Learning Management System
7 1 (0.83%) Management Information System
7 1 (0.83%) PACS
7 1 (0.83%) Replication
7 1 (0.83%) Web 2.0
Operating Systems
1 88 (72.73%) Windows
2 52 (42.98%) Windows 7
3 20 (16.53%) Windows Server
4 18 (14.88%) Windows Server 2008
5 16 (13.22%) Windows XP
6 13 (10.74%) Apple iOS
6 13 (10.74%) Windows 8
7 9 (7.44%) Windows 10
8 8 (6.61%) Windows Server 2003
9 7 (5.79%) Windows Server 2012
10 4 (3.31%) Windows Vista
11 2 (1.65%) Android
11 2 (1.65%) Windows 2000
12 1 (0.83%) Mac OS
Processes & Methodologies
1 17 (14.05%) ITIL
2 10 (8.26%) Incident Management
3 9 (7.44%) Service Delivery
4 7 (5.79%) Change Management
5 6 (4.96%) B2C
6 5 (4.13%) Fault Analysis
6 5 (4.13%) Migration
6 5 (4.13%) Network Load Balancing
6 5 (4.13%) Problem Management
7 4 (3.31%) Kalman Filter
7 4 (3.31%) Software Deployment
8 3 (2.48%) Business Intelligence
8 3 (2.48%) Data Privacy
8 3 (2.48%) Email Filtering
8 3 (2.48%) Infrastructure Management
8 3 (2.48%) ITIL V3
8 3 (2.48%) Web Filtering
9 2 (1.65%) Performance Optimisation
9 2 (1.65%) Release Management
9 2 (1.65%) Service Management
Programming Languages
1 6 (4.96%) SQL
2 1 (0.83%) Java
2 1 (0.83%) PHP
Qualifications
1 9 (7.44%) MCP
2 8 (6.61%) Microsoft Certification
3 6 (4.96%) Degree
4 5 (4.13%) SC Cleared
4 5 (4.13%) Security Cleared
5 3 (2.48%) Cisco Certification
5 3 (2.48%) DBS Check
5 3 (2.48%) MCSE
6 2 (1.65%) CCNA
7 1 (0.83%) A+ Certification
7 1 (0.83%) CompTIA Security+
7 1 (0.83%) Network+ Certification
7 1 (0.83%) Security+ Certification
7 1 (0.83%) Server+ Certification
Quality Assurance & Compliance
1 21 (17.36%) SLA
System Software
1 61 (50.41%) Active Directory
2 5 (4.13%) Firmware
2 5 (4.13%) Microsoft App-V
2 5 (4.13%) XenApp
3 4 (3.31%) Terminal Services
3 4 (3.31%) vSphere
4 3 (2.48%) VMware Infrastructure
5 1 (0.83%) BitLocker
5 1 (0.83%) Hyper-V
Systems Management
1 20 (16.53%) SCCM
2 5 (4.13%) EdgeSight
2 5 (4.13%) SafeCom
2 5 (4.13%) Tivoli Storage Manager
3 1 (0.83%) BMC Marimba
3 1 (0.83%) DameWare
3 1 (0.83%) Symantec Endpoint Protection
Vendors
1 50 (41.32%) Microsoft
2 14 (11.57%) Citrix
3 13 (10.74%) HP
4 11 (9.09%) Cisco
5 9 (7.44%) VMware
6 5 (4.13%) Dell
6 5 (4.13%) Sophos
7 4 (3.31%) Apple
7 4 (3.31%) Juniper
8 3 (2.48%) Altiris
8 3 (2.48%) Avaya
8 3 (2.48%) CheckPoint
8 3 (2.48%) Nortel
8 3 (2.48%) SAP
8 3 (2.48%) Symantec
9 2 (1.65%) Adobe
9 2 (1.65%) BT
9 2 (1.65%) LANDesk
9 2 (1.65%) Mitel
9 2 (1.65%) Polycom
Berkshire
Capita Resourcing - IT Resourcing
Rate: £120 - £140 per day
Posted: 2 days ago
Reading, Berkshire
ninesharp
Rate: £160 - £180 per day
Posted: 2 days ago
Middlesex
Senitor Associates
Rate: £150 - £180 per day
Posted: 5 days ago
Reading, Berkshire
83Zero
Rate: From £25,000 to £35,000 per annum + Company Benefits on top
Posted: 5 days ago
Hampshire
Sopra Steria Recruitment
Posted: 6 hours ago
Southampton, Hampshire
Networkers
Rate: £10.00 - £17.40 per hour
Posted: 6 days ago
Bracknell, Berkshire
LA International
Rate: £195 per day
Posted: 6 days ago