The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 171 135 155
Rank change year-on-year
-36 +20
Contract jobs requiring a 2nd Line Support 84 110 88
As % of all contract IT jobs located in the South East 0.90% 1.23% 1.08%
As % of the Job Titles category 0.98% 1.34% 1.17%
Number of daily rates quoted 25 38 26
Average daily rate
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of your Daily Rate
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£170 £138 £175
Average daily rate % change year-on-year
+23.63% -21.42%
90% offered a daily rate of more than £126 £107 £132
10% offered a daily rate of more than £270 £193 £210
UK excluding London average daily rate £158 £150 £165
% change year-on-year
+5.00% -9.09%
Number of hourly rates quoted 32 40 42
Average hourly rate £16.50 £15.00 £14.75
Average hourly rate % change year-on-year
+10.00% +1.69%
90% offered a hourly rate of more than £13.00 £13.50 £12.50
10% offered a hourly rate of more than £21.55 £115.00 £20.35
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8544 8207 7552
As % of all contract IT jobs located in the South East 91.57% 91.66% 92.58%
Number of daily rates quoted 4793 4559 3818
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £230 £210 £210
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 426 439 591
Average hourly rate £16.50 £17.50 £17.50
Average hourly rate % change year-on-year
-5.71% -
90% offered a hourly rate of more than £11.02 £11.50 £12.00
10% offered a hourly rate of more than £42.00 £47.00 £39.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 22 May 2015.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 22 May 2015.

2nd Line Support Hourly Rate Histogram in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +3 24 £171 -28.64% 4
Surrey -5 17 £135 -12.90% 11
Oxfordshire -32 15 £165 +65.00% 9
Hampshire -6 10 £170 +1.81% 10
Buckinghamshire -4 6 £250 +108.33% 3
Kent +4 5 £163 +16.07% 2
East Sussex -14 3 £140 +27.27% 2
West Sussex -18 3 £193 +28.33% 3
Middlesex - 1 - - 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 158 (87.78%) Windows
2 112 (62.22%) Active Directory
3 83 (46.11%) Windows 7
4 81 (45.00%) Microsoft
5 49 (27.22%) MS Office
6 42 (23.33%) ITIL
7 36 (20.00%) Security Cleared
8 34 (18.89%) MS Excel
9 31 (17.22%) Microsoft Certification
10 29 (16.11%) Windows XP
10 29 (16.11%) Windows Server 2008
11 27 (15.00%) SLA
12 26 (14.44%) HP
12 26 (14.44%) MS Exchange
13 25 (13.89%) SC Cleared
14 24 (13.33%) Citrix
15 23 (12.78%) MCSE
16 22 (12.22%) VMware
17 21 (11.67%) MCP
17 21 (11.67%) VoIP
18 20 (11.11%) DV Cleared
18 20 (11.11%) SCCM
19 19 (10.56%) Windows Server 2003
19 19 (10.56%) Blackberry
20 18 (10.00%) Symantec
21 17 (9.44%) Exchange Server 2010
22 15 (8.33%) Office 365
22 15 (8.33%) Configuration Management
23 14 (7.78%) MS Visio
24 13 (7.22%) WAN

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (14.44%) MS Exchange
2 17 (9.44%) Exchange Server 2010
3 10 (5.56%) Lync
4 9 (5.00%) SharePoint
5 7 (3.89%) Blackberry Enterprise Server
6 5 (2.78%) IBM Notes
7 3 (1.67%) Exchange Server 2003
8 2 (1.11%) Exchange Server 2013
8 2 (1.11%) Exchange Server 2007
9 1 (0.56%) SharePoint Server
9 1 (0.56%) MS Project Server
9 1 (0.56%) SharePoint 2013
9 1 (0.56%) CMS
9 1 (0.56%) IIS
9 1 (0.56%) Lotus Domino
Applications
1 49 (27.22%) MS Office
2 34 (18.89%) MS Excel
3 14 (7.78%) MS Visio
4 3 (1.67%) AutoCAD
5 1 (0.56%) Spreadsheet
5 1 (0.56%) MS Project
Cloud Services
1 15 (8.33%) Office 365
2 3 (1.67%) Cloud Computing
Communications & Networking
1 21 (11.67%) VoIP
2 13 (7.22%) WAN
2 13 (7.22%) DHCP
2 13 (7.22%) DNS
3 12 (6.67%) LAN
3 12 (6.67%) TCP/IP
4 10 (5.56%) VPN
5 8 (4.44%) Firewall
6 5 (2.78%) Wi-Fi
6 5 (2.78%) Broadband
7 4 (2.22%) SMS
8 3 (1.67%) Internet
9 2 (1.11%) Wireless
9 2 (1.11%) 3G
10 1 (0.56%) VLAN
10 1 (0.56%) NAS
10 1 (0.56%) Network Security
10 1 (0.56%) 4G
10 1 (0.56%) PABX
10 1 (0.56%) Unified Communications
Database & Business Intelligence
1 3 (1.67%) SQL Server
2 1 (0.56%) SQL Server 2008
2 1 (0.56%) Relational Database
2 1 (0.56%) RDBMS
Development Applications
1 2 (1.11%) MSI
General
1 8 (4.44%) Finance
2 4 (2.22%) Retail
3 3 (1.67%) Legal
3 3 (1.67%) Manufacturing
3 3 (1.67%) Telecoms
4 2 (1.11%) Banking
5 1 (0.56%) Local Government
5 1 (0.56%) Dutch Language
5 1 (0.56%) French Language
5 1 (0.56%) German Language
5 1 (0.56%) Pharmaceutical
5 1 (0.56%) Back Office
5 1 (0.56%) Law
5 1 (0.56%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.11%) HTML
2 1 (0.56%) CSS
2 1 (0.56%) Web Services
2 1 (0.56%) .NET
Miscellaneous
1 19 (10.56%) Blackberry
2 10 (5.56%) Analytical Skills
3 6 (3.33%) iPhone
4 3 (1.67%) PDA
4 3 (1.67%) Mainframe
4 3 (1.67%) EPoS
4 3 (1.67%) NHS
5 2 (1.11%) Management Information System
5 2 (1.11%) iPad
5 2 (1.11%) Video Conferencing
5 2 (1.11%) Computer Science
5 2 (1.11%) Smartphone
6 1 (0.56%) Fat Client
6 1 (0.56%) Mobile Computing
6 1 (0.56%) Enterprise Software
6 1 (0.56%) Clustering
6 1 (0.56%) Thin Client
6 1 (0.56%) Client/Server
Operating Systems
1 158 (87.78%) Windows
2 83 (46.11%) Windows 7
3 29 (16.11%) Windows XP
3 29 (16.11%) Windows Server 2008
4 19 (10.56%) Windows Server 2003
5 13 (7.22%) Windows 8
6 9 (5.00%) Linux
7 6 (3.33%) Windows 2000 Server
7 6 (3.33%) Windows Server 2012
8 5 (2.78%) Android
8 5 (2.78%) UNIX
8 5 (2.78%) Windows 2000
9 3 (1.67%) Windows Vista
9 3 (1.67%) Windows NT
10 2 (1.11%) Apple iOS
10 2 (1.11%) Mac OS
10 2 (1.11%) Windows Mobile
11 1 (0.56%) Mac OS X
Processes & Methodologies
1 42 (23.33%) ITIL
2 15 (8.33%) Configuration Management
3 10 (5.56%) CRM
4 7 (3.89%) Release Management
4 7 (3.89%) Migration
5 6 (3.33%) Software Delivery
6 5 (2.78%) Software Deployment
7 4 (2.22%) Business Intelligence
7 4 (2.22%) PRINCE
8 3 (1.67%) Time Management
8 3 (1.67%) Software Distribution
8 3 (1.67%) Change Management
8 3 (1.67%) Disaster Recovery
9 2 (1.11%) Service Management
9 2 (1.11%) Service Delivery
9 2 (1.11%) ITIL V3
9 2 (1.11%) Software Licensing
10 1 (0.56%) Asset Management
10 1 (0.56%) Incident Management
10 1 (0.56%) Problem Management
Programming Languages
1 11 (6.11%) SQL
2 2 (1.11%) Java
3 1 (0.56%) PowerShell
3 1 (0.56%) Bash Shell
3 1 (0.56%) JavaScript
3 1 (0.56%) PHP
3 1 (0.56%) PL/SQL
Qualifications
1 36 (20.00%) Security Cleared
2 31 (17.22%) Microsoft Certification
3 25 (13.89%) SC Cleared
4 23 (12.78%) MCSE
5 21 (11.67%) MCP
6 20 (11.11%) DV Cleared
7 5 (2.78%) Degree
7 5 (2.78%) Cisco Certification
7 5 (2.78%) CCNA
8 4 (2.22%) MCSA
8 4 (2.22%) ITIL Certification
9 2 (1.11%) MCSD
9 2 (1.11%) A+ Certification
9 2 (1.11%) CCNP
9 2 (1.11%) Network+ Certification
9 2 (1.11%) VMware Certified Professional (VCP)
10 1 (0.56%) MCDST
10 1 (0.56%) CCA
10 1 (0.56%) Citrix Certification
10 1 (0.56%) CCDA
Quality Assurance & Compliance
1 27 (15.00%) SLA
2 1 (0.56%) QA
System Software
1 112 (62.22%) Active Directory
2 10 (5.56%) Terminal Services
3 8 (4.44%) VMware Infrastructure
4 6 (3.33%) Hyper-V
5 5 (2.78%) vSphere
6 3 (1.67%) Firmware
7 1 (0.56%) XenApp
7 1 (0.56%) BitLocker
7 1 (0.56%) VMware ESXi
7 1 (0.56%) Samba
7 1 (0.56%) VMware ESX
7 1 (0.56%) NFS
Systems Management
1 20 (11.11%) SCCM
2 5 (2.78%) OpenView Configuration Management
3 3 (1.67%) Backup Exec
4 2 (1.11%) Norton AntiVirus
4 2 (1.11%) Symantec Endpoint Protection
4 2 (1.11%) McAfee ePO
4 2 (1.11%) SCOM
5 1 (0.56%) WSUS
5 1 (0.56%) Hyperic
5 1 (0.56%) ARCserve
Vendors
1 81 (45.00%) Microsoft
2 26 (14.44%) HP
3 24 (13.33%) Citrix
4 22 (12.22%) VMware
5 18 (10.00%) Symantec
6 10 (5.56%) Cisco
7 7 (3.89%) Apple
8 6 (3.33%) McAfee
9 5 (2.78%) Lotus
10 4 (2.22%) Dell
10 4 (2.22%) Remedy
11 2 (1.11%) GFI Software
11 2 (1.11%) Acronis
11 2 (1.11%) LANDesk
12 1 (0.56%) Altiris
12 1 (0.56%) Blue Coat
12 1 (0.56%) Google
12 1 (0.56%) Mitel
12 1 (0.56%) Red Hat
12 1 (0.56%) NetApp
Oxfordshire
Austin Fraser
Rate: £14 per hour
Posted: 3 hours ago
Oxford, Oxfordshire
IT Connections
Rate: £125-£130/Day
Posted: 4 hours ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 5 hours ago
Andover, Hampshire
Lorien Resourcing
Rate: £16 - £17 per hour
Posted: 10 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £180 per day
Posted: 4 days ago
Oxford
Hays IT - Uk Posting account
Rate: £15.00 - £18.00 per hour
Posted: 10 days ago
Middlesex
Quantica Technology - London
Rate: £18 - £20 per hour
Posted: 11 days ago
Oxford
Austin Fraser Limited
Rate: £170 - £200 per day + Negotiable
Posted: 11 days ago
Oxford
Hays IT - Uk Posting account
Rate: £15.00 - £18.00 per hour
Posted: 11 days ago
Reading
Austin Fraser Limited
Posted: 16 days ago
Staines
CPS Group
Rate: £130 - £140 per day
Posted: 22 days ago