The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 180 147 150
Rank change year-on-year
-33 +3
Contract jobs requiring a 2nd Line Support 95 113 97
As % of all contract IT jobs located in the South East 0.95% 1.22% 1.09%
As % of the Job Titles category 1.02% 1.32% 1.18%
Number of daily rates quoted 34 43 31
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £175 £162
Average daily rate % change year-on-year
- +8.35%
90% offered a daily rate of more than £110 £120 £100
10% offered a daily rate of more than £230 £262 £200
UK excluding London average daily rate £160 £165 £146
% change year-on-year
-3.03% +13.20%
Number of hourly rates quoted 33 37 35
Average hourly rate £17.50 £14.00 £15.50
Average hourly rate % change year-on-year
+25.00% -9.67%
90% offered a hourly rate of more than £13.48 £11.50 £11.20
10% offered a hourly rate of more than £25.50 £19.00 £23.80
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9275 8573 8245
As % of all contract IT jobs located in the South East 92.51% 92.20% 93.07%
Number of daily rates quoted 5602 4800 4366
Average daily rate £375 £350 £363
Average daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 424 427 503
Average hourly rate £17.50 £16.50 £17.50
Average hourly rate % change year-on-year
+6.06% -5.71%
90% offered a hourly rate of more than £11.50 £11.00 £11.75
10% offered a hourly rate of more than £42.50 £45.00 £38.75
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 2 September 2015.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 2 September 2015.

2nd Line Support Hourly Rate Histogram in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +8 22 £155 -16.21% 4
Oxfordshire -10 20 £230 +58.62% 4
Berkshire -10 15 £173 -38.66% 5
Surrey -9 14 £145 -17.14% 6
West Sussex -25 12 £188 +56.25% 3
Buckinghamshire -4 10 £100 -50.00% 2
Middlesex +4 1 - - 1
Kent +1 1 - - 2
East Sussex -9 1 £140 +40.00% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 2 September 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 156 (88.14%) Windows
2 112 (63.28%) Active Directory
3 94 (53.11%) Windows 7
4 88 (49.72%) Microsoft
5 52 (29.38%) MS Office
6 45 (25.42%) MS Excel
7 34 (19.21%) ITIL
8 32 (18.08%) VMware
9 31 (17.51%) Security Cleared
10 29 (16.38%) Windows Server 2003
11 28 (15.82%) Windows XP
11 28 (15.82%) Windows Server 2008
12 27 (15.25%) MS Exchange
12 27 (15.25%) HP
13 26 (14.69%) Microsoft Certification
14 24 (13.56%) Citrix
14 24 (13.56%) SLA
14 24 (13.56%) Symantec
14 24 (13.56%) VMware Infrastructure
15 23 (12.99%) SCCM
16 22 (12.43%) Windows 8
17 20 (11.30%) MCSE
18 19 (10.73%) SC Cleared
19 17 (9.60%) SQL
20 16 (9.04%) MCP
21 15 (8.47%) MS Visio
21 15 (8.47%) DNS
21 15 (8.47%) DV Cleared
22 14 (7.91%) Office 365
22 14 (7.91%) WAN

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 2 September 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.25%) MS Exchange
2 13 (7.34%) Lync
3 10 (5.65%) Exchange Server 2010
4 5 (2.82%) Blackberry Enterprise Server
5 4 (2.26%) Exchange Server 2013
6 2 (1.13%) IBM Notes
6 2 (1.13%) SharePoint
7 1 (0.56%) Lotus Domino
7 1 (0.56%) SharePoint Server
7 1 (0.56%) MS Project Server
7 1 (0.56%) Exchange Server 2007
Applications
1 52 (29.38%) MS Office
2 45 (25.42%) MS Excel
3 15 (8.47%) MS Visio
4 2 (1.13%) MS Project
5 1 (0.56%) Acrobat
5 1 (0.56%) AutoCAD
5 1 (0.56%) Spreadsheet
Business Applications
1 1 (0.56%) Remedy ITSM
Cloud Services
1 14 (7.91%) Office 365
2 1 (0.56%) Azure Active Directory
2 1 (0.56%) Microsoft Azure
2 1 (0.56%) SaaS
Communications & Networking
1 15 (8.47%) DNS
2 14 (7.91%) WAN
2 14 (7.91%) DHCP
3 13 (7.34%) LAN
4 10 (5.65%) TCP/IP
5 8 (4.52%) Internet
6 6 (3.39%) Firewall
6 6 (3.39%) VoIP
7 4 (2.26%) VPN
8 3 (1.69%) SMS
9 2 (1.13%) ATM
9 2 (1.13%) Ethernet
9 2 (1.13%) NAS
9 2 (1.13%) Wireless
10 1 (0.56%) Cisco IOS
10 1 (0.56%) Network Security
10 1 (0.56%) iSCSI
10 1 (0.56%) Unified Communications
10 1 (0.56%) PABX
10 1 (0.56%) HTTP
Database & Business Intelligence
1 6 (3.39%) SQL Server
2 3 (1.69%) SQL Server 2008
3 2 (1.13%) SQL Server 2012
3 2 (1.13%) Oracle ODI
3 2 (1.13%) Oracle Database 12c
3 2 (1.13%) Oracle Database
3 2 (1.13%) Oracle9i Database
3 2 (1.13%) Oracle Database 10g
3 2 (1.13%) SQL Server 2005
3 2 (1.13%) SQL Server Integration Services
3 2 (1.13%) Oracle Database 11g
4 1 (0.56%) MySQL
Development Applications
1 2 (1.13%) ERwin
1 2 (1.13%) MSI
General
1 6 (3.39%) Finance
2 3 (1.69%) Manufacturing
2 3 (1.69%) Retail
2 3 (1.69%) French Language
3 2 (1.13%) Local Government
4 1 (0.56%) Marketing
4 1 (0.56%) Games
4 1 (0.56%) Banking
4 1 (0.56%) Law
4 1 (0.56%) Pharmaceutical
4 1 (0.56%) Back Office
4 1 (0.56%) Telecoms
4 1 (0.56%) German Language
4 1 (0.56%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.13%) HTML
1 2 (1.13%) Middleware
1 2 (1.13%) Oracle Fusion
1 2 (1.13%) Oracle GoldenGate
2 1 (0.56%) COM
2 1 (0.56%) CSS
2 1 (0.56%) Web Services
2 1 (0.56%) XML
2 1 (0.56%) ODBC
Miscellaneous
1 10 (5.65%) Blackberry
2 9 (5.08%) Client/Server
2 9 (5.08%) Data Centre
3 7 (3.95%) Analytical Skills
4 5 (2.82%) iPhone
4 5 (2.82%) EPoS
5 4 (2.26%) NHS
5 4 (2.26%) iPad
5 4 (2.26%) Video Conferencing
6 3 (1.69%) Fat Client
6 3 (1.69%) PDA
6 3 (1.69%) BYOD
6 3 (1.69%) Thin Client
6 3 (1.69%) Replication
7 2 (1.13%) Smartphone
8 1 (0.56%) Management Information System
8 1 (0.56%) Computer Science
8 1 (0.56%) Life Science
Operating Systems
1 156 (88.14%) Windows
2 94 (53.11%) Windows 7
3 29 (16.38%) Windows Server 2003
4 28 (15.82%) Windows XP
4 28 (15.82%) Windows Server 2008
5 22 (12.43%) Windows 8
6 9 (5.08%) Windows Server 2012
7 5 (2.82%) Windows 2000 Server
7 5 (2.82%) Linux
7 5 (2.82%) Windows Vista
8 4 (2.26%) Android
8 4 (2.26%) Windows 2000
9 3 (1.69%) Mac OS
10 2 (1.13%) Apple iOS
10 2 (1.13%) UNIX
11 1 (0.56%) Windows Phone
11 1 (0.56%) Mac OS X
11 1 (0.56%) Ubuntu
11 1 (0.56%) Windows Mobile
Processes & Methodologies
1 34 (19.21%) ITIL
2 14 (7.91%) Configuration Management
3 9 (5.08%) Software Deployment
4 7 (3.95%) Software Delivery
5 5 (2.82%) Release Management
6 4 (2.26%) Software Distribution
7 3 (1.69%) Stakeholder Engagement
7 3 (1.69%) Service Delivery
7 3 (1.69%) CRM
8 2 (1.13%) Migration
8 2 (1.13%) Disaster Recovery
8 2 (1.13%) Time Management
8 2 (1.13%) Server Building
8 2 (1.13%) Incident Management
9 1 (0.56%) Office Automation
9 1 (0.56%) Performance Management
9 1 (0.56%) ITSM
9 1 (0.56%) Asset Management
9 1 (0.56%) Statistical Analysis
9 1 (0.56%) E-Commerce
Programming Languages
1 17 (9.60%) SQL
2 3 (1.69%) C
3 2 (1.13%) Java
3 2 (1.13%) T-SQL
3 2 (1.13%) PowerShell
4 1 (0.56%) JavaScript
Qualifications
1 31 (17.51%) Security Cleared
2 26 (14.69%) Microsoft Certification
3 20 (11.30%) MCSE
4 19 (10.73%) SC Cleared
5 16 (9.04%) MCP
6 15 (8.47%) DV Cleared
7 7 (3.95%) Degree
8 3 (1.69%) ITIL Certification
9 2 (1.13%) Cisco Certification
9 2 (1.13%) MCSA
9 2 (1.13%) CCNA
10 1 (0.56%) CCA
10 1 (0.56%) Citrix Certification
10 1 (0.56%) A+ Certification
10 1 (0.56%) CCNP
10 1 (0.56%) MCSD
10 1 (0.56%) HND
10 1 (0.56%) Network+ Certification
10 1 (0.56%) MOS
10 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (13.56%) SLA
2 1 (0.56%) ISO/IEC 27001
2 1 (0.56%) QA
2 1 (0.56%) ISO 9000
System Software
1 112 (63.28%) Active Directory
2 24 (13.56%) VMware Infrastructure
3 7 (3.95%) vSphere
4 5 (2.82%) Hyper-V
5 3 (1.69%) Terminal Services
6 2 (1.13%) Tivoli Workload Scheduler
6 2 (1.13%) XenApp
7 1 (0.56%) Forefront TMG
7 1 (0.56%) VMware ESXi
7 1 (0.56%) Samba
7 1 (0.56%) VMware ESX
7 1 (0.56%) Citrix Presentation Server
7 1 (0.56%) NFS
Systems Management
1 23 (12.99%) SCCM
2 10 (5.65%) Backup Exec
3 9 (5.08%) Norton AntiVirus
4 6 (3.39%) OpenView Configuration Management
5 3 (1.69%) Systems Management Server (SMS)
6 2 (1.13%) Tivoli
6 2 (1.13%) McAfee ePO
7 1 (0.56%) Symantec Endpoint Protection
7 1 (0.56%) WSUS
7 1 (0.56%) SCOM
Vendors
1 88 (49.72%) Microsoft
2 32 (18.08%) VMware
3 27 (15.25%) HP
4 24 (13.56%) Citrix
4 24 (13.56%) Symantec
5 13 (7.34%) Apple
6 8 (4.52%) McAfee
7 5 (2.82%) Remedy
7 5 (2.82%) Dell
8 4 (2.26%) Adobe
8 4 (2.26%) Cisco
8 4 (2.26%) CA
8 4 (2.26%) Sophos
9 3 (1.69%) LANDesk
9 3 (1.69%) Acronis
9 3 (1.69%) Oracle
10 2 (1.13%) Cognos
10 2 (1.13%) Lotus
10 2 (1.13%) Toshiba
10 2 (1.13%) ServiceNow
Newbury, Berkshire
Austin Fraser
Rate: £140 - £160 per day
Posted: 4 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £170.00 - £200.00 per day
Posted: 21 hours ago
Surrey
Search Consultancy
Posted: 6 days ago
Winchester
Austin Fraser Limited
Rate: £150 - £160 per day
Posted: 8 days ago
Surrey
Arrows Group
Rate: £12 - £13 per hour
Posted: 14 days ago
Farnborough
Austin Fraser Limited
Rate: £140 - £160 per day + Negotiable
Posted: 20 days ago