The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Second Line Support
England / South East
Rank 168 178 160
Rank change year-on-year
+10 -18
Contract jobs requiring a 2nd Line Support 74 81 108
As % of all contract IT jobs located in the South East 0.97% 0.92% 1.11%
As % of the Job Titles category 1.04% 0.97% 1.18%
Number of daily rates quoted 43 34 44
Median daily rate £160 £175 £150
Median daily rate % change year-on-year
-8.57% +16.66%
90% offered a daily rate of more than £137 £130 £122
10% offered a daily rate of more than £237 £361 £275
UK excluding London median daily rate £160 £160 £155
% change year-on-year
- +3.22%
Number of hourly rates quoted 13 25 24
Median hourly rate £14.75 £16.00 £16.75
Median hourly rate % change year-on-year
-7.81% -4.47%
90% offered a hourly rate of more than £12.10 £14.20 £13.86
10% offered a hourly rate of more than £19.30 £18.90 £20.55
UK excluding London median hourly rate £15.00 £15.00 £14.50
% change year-on-year
- +3.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7116 8310 9176
As % of all contract IT jobs located in the South East 93.68% 94.57% 94.10%
Number of daily rates quoted 4154 5083 4898
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £525 £501
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 364 389 429
Median hourly rate £17.50 £16.50 £17.50
Median hourly rate % change year-on-year
+6.06% -5.71%
90% offered a hourly rate of more than £11.33 £11.50 £11.50
10% offered a hourly rate of more than £43.50 £53.00 £42.50
UK excluding London median hourly rate £17.50 £18.00 £17.22
% change year-on-year
-2.77% +4.52%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 26 February 2017.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +23 28 £160 -8.57% 6
Hampshire +7 16 £160 +1.58% 4
Buckinghamshire -2 10 £155 -55.71% 7
Berkshire -3 7 £170 -27.50% 3
Oxfordshire -13 7 £150 +9.09% 4
East Sussex - 3 £188 -
Kent +7 2 £105 -37.31% 2
Middlesex +2 1 £165 -13.15%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 February 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 104 (75.91%) Windows
2 79 (57.66%) Active Directory
3 63 (45.99%) Windows 7
4 56 (40.88%) Microsoft
5 50 (36.50%) MS Office
6 27 (19.71%) TCP/IP
7 24 (17.52%) Office 365
8 23 (16.79%) ITIL
9 22 (16.06%) MS Excel
9 22 (16.06%) SCCM
10 21 (15.33%) HP
10 21 (15.33%) Windows Server
11 19 (13.87%) Citrix
11 19 (13.87%) SLA
12 18 (13.14%) WAN
12 18 (13.14%) LAN
13 17 (12.41%) Windows 10
14 16 (11.68%) Windows XP
14 16 (11.68%) DHCP
15 15 (10.95%) DNS
15 15 (10.95%) Windows Server 2008
16 14 (10.22%) Incident Management
16 14 (10.22%) VPN
16 14 (10.22%) Microsoft Certification
17 13 (9.49%) MS Exchange
17 13 (9.49%) VMware
18 12 (8.76%) Apple
18 12 (8.76%) Smartphone
19 11 (8.03%) Windows 8
19 11 (8.03%) Dell

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.49%) MS Exchange
2 7 (5.11%) IIS
3 5 (3.65%) Exchange Server 2010
3 5 (3.65%) SharePoint
4 3 (2.19%) Exchange Server 2003
5 2 (1.46%) CMS
6 1 (0.73%) Drupal
6 1 (0.73%) IBM Notes
6 1 (0.73%) Skype for Business
6 1 (0.73%) WordPress
Applications
1 50 (36.50%) MS Office
2 22 (16.06%) MS Excel
3 1 (0.73%) Acrobat
3 1 (0.73%) MS PowerPoint
3 1 (0.73%) MS Visio
Cloud Services
1 24 (17.52%) Office 365
2 4 (2.92%) Microsoft Azure
3 2 (1.46%) OneDrive
4 1 (0.73%) Amazon AWS
4 1 (0.73%) Mimecast
Communications & Networking
1 27 (19.71%) TCP/IP
2 18 (13.14%) LAN
2 18 (13.14%) WAN
3 16 (11.68%) DHCP
4 15 (10.95%) DNS
5 14 (10.22%) VPN
6 8 (5.84%) Firewall
7 6 (4.38%) Wireless
8 4 (2.92%) VoIP
9 3 (2.19%) ATM
10 2 (1.46%) 3G
10 2 (1.46%) Cisco ASA
10 2 (1.46%) Internet
10 2 (1.46%) Network Security
10 2 (1.46%) VLAN
10 2 (1.46%) Wi-Fi
11 1 (0.73%) Ethernet
11 1 (0.73%) IP Telephony
11 1 (0.73%) Remote Desktop
11 1 (0.73%) SMS
Database & Business Intelligence
1 3 (2.19%) SQL Server
2 1 (0.73%) MySQL
2 1 (0.73%) SQL Server 2005
Development Applications
1 1 (0.73%) Jenkins
1 1 (0.73%) JIRA
General
1 7 (5.11%) Finance
2 5 (3.65%) Telecoms
3 4 (2.92%) Back Office
3 4 (2.92%) Retail
4 3 (2.19%) Law
4 3 (2.19%) Manufacturing
5 2 (1.46%) Advertising
5 2 (1.46%) Legal
5 2 (1.46%) Local Government
6 1 (0.73%) Banking
6 1 (0.73%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.73%) JSON
1 1 (0.73%) YAML
Miscellaneous
1 12 (8.76%) Smartphone
2 10 (7.30%) Driving Licence
3 7 (5.11%) Analytical Skills
4 6 (4.38%) Clustering
4 6 (4.38%) Video Conferencing
5 4 (2.92%) iPad
5 4 (2.92%) RSA SecurID
6 3 (2.19%) Blackberry
6 3 (2.19%) Computer Science
6 3 (2.19%) iPhone
6 3 (2.19%) Management Information System
7 1 (0.73%) Biotechnology
7 1 (0.73%) CMDB
7 1 (0.73%) EPoS
7 1 (0.73%) Fat Client
7 1 (0.73%) Handset
7 1 (0.73%) Life Science
7 1 (0.73%) NHS
7 1 (0.73%) Replication
7 1 (0.73%) Thin Client
Operating Systems
1 104 (75.91%) Windows
2 63 (45.99%) Windows 7
3 21 (15.33%) Windows Server
4 17 (12.41%) Windows 10
5 16 (11.68%) Windows XP
6 15 (10.95%) Windows Server 2008
7 11 (8.03%) Windows 8
8 10 (7.30%) Windows Server 2012
9 9 (6.57%) Windows Server 2003
10 5 (3.65%) Apple iOS
11 4 (2.92%) Android
12 3 (2.19%) Linux
13 2 (1.46%) Windows 2000
13 2 (1.46%) Windows Vista
14 1 (0.73%) Mac OS
14 1 (0.73%) Red Hat Enterprise Linux
14 1 (0.73%) Windows 2000 Server
14 1 (0.73%) Windows NT
Processes & Methodologies
1 23 (16.79%) ITIL
2 14 (10.22%) Incident Management
3 10 (7.30%) Service Delivery
4 7 (5.11%) Change Management
4 7 (5.11%) Software Deployment
5 6 (4.38%) ITIL V3
5 6 (4.38%) Network Load Balancing
6 5 (3.65%) Problem Management
7 4 (2.92%) Coaching
7 4 (2.92%) DNA
7 4 (2.92%) Fault Analysis
7 4 (2.92%) Migration
7 4 (2.92%) Mobile Device Management
8 3 (2.19%) Root Cause Analysis
9 2 (1.46%) Service Management
9 2 (1.46%) Software Delivery
10 1 (0.73%) Disk Encryption
10 1 (0.73%) ITSM
10 1 (0.73%) Patch Management
10 1 (0.73%) Performance Optimisation
Programming Languages
1 5 (3.65%) SQL
2 1 (0.73%) Bash Shell
2 1 (0.73%) C#
2 1 (0.73%) PHP
2 1 (0.73%) PL/SQL
2 1 (0.73%) PowerShell
2 1 (0.73%) Python
Qualifications
1 14 (10.22%) Microsoft Certification
2 7 (5.11%) SC Cleared
2 7 (5.11%) Security Cleared
3 6 (4.38%) MCP
3 6 (4.38%) MCSE
4 3 (2.19%) Degree
4 3 (2.19%) ITIL Foundation Certificate
5 2 (1.46%) A+ Certification
5 2 (1.46%) Cisco Certification
5 2 (1.46%) DBS Check
5 2 (1.46%) MCSA
6 1 (0.73%) CCNA
6 1 (0.73%) CCNP
6 1 (0.73%) CompTIA Security+
6 1 (0.73%) MCDST
6 1 (0.73%) Network+ Certification
6 1 (0.73%) Security+ Certification
6 1 (0.73%) Server+ Certification
Quality Assurance & Compliance
1 19 (13.87%) SLA
2 1 (0.73%) PMO
System Software
1 79 (57.66%) Active Directory
2 8 (5.84%) XenApp
3 7 (5.11%) Firmware
3 7 (5.11%) Microsoft App-V
4 6 (4.38%) Terminal Services
5 4 (2.92%) VMware Infrastructure
5 4 (2.92%) vSphere
6 1 (0.73%) Hyper-V
Systems Management
1 22 (16.06%) SCCM
2 7 (5.11%) EdgeSight
2 7 (5.11%) Tivoli Storage Manager
3 5 (3.65%) SafeCom
4 2 (1.46%) NetBackup
4 2 (1.46%) OpenView Configuration Management
5 1 (0.73%) Ansible
5 1 (0.73%) BMC Marimba
5 1 (0.73%) DameWare
5 1 (0.73%) Norton AntiVirus
5 1 (0.73%) Opscode Chef
5 1 (0.73%) Puppet
5 1 (0.73%) SCOM
5 1 (0.73%) Symantec Endpoint Protection
5 1 (0.73%) Systems Management Server (SMS)
Vendors
1 56 (40.88%) Microsoft
2 21 (15.33%) HP
3 19 (13.87%) Citrix
4 13 (9.49%) VMware
5 12 (8.76%) Apple
6 11 (8.03%) Dell
7 8 (5.84%) Cisco
8 6 (4.38%) Sophos
9 4 (2.92%) BT
9 4 (2.92%) LANDesk
9 4 (2.92%) Toshiba
10 3 (2.19%) Altiris
10 3 (2.19%) IronPort
11 2 (1.46%) Adobe
11 2 (1.46%) Avaya
11 2 (1.46%) Juniper
11 2 (1.46%) Mitel
11 2 (1.46%) Polycom
11 2 (1.46%) Remedy
11 2 (1.46%) Symantec
Farnborough, Hampshire
Austin Fraser
Rate: £12 - £18 per hour
Posted: 4 days ago