The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 175 130 147
Rank change year-on-year
-45 +17
Contract jobs requiring a 2nd Line Support 90 107 85
As % of all contract IT jobs located in the South East 0.91% 1.18% 1.06%
As % of the Job Titles category 1.00% 1.29% 1.16%
Number of daily rates quoted 29 33 14
Average daily rate
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of your Daily Rate
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£145 £135 £173
Average daily rate % change year-on-year
+7.40% -21.73%
90% offered a daily rate of more than £119 £110 £123
10% offered a daily rate of more than £235 £175 £194
UK excluding London average daily rate £161 £150 £135
% change year-on-year
+7.50% +11.11%
Number of hourly rates quoted 22 41 45
Average hourly rate £16.00 £16.00 £14.00
Average hourly rate % change year-on-year
- +14.28%
90% offered a hourly rate of more than £13.65 £13.25 £11.41
10% offered a hourly rate of more than £18.50 £115.00 £19.60
UK excluding London average hourly rate £14.50 £15.35 £14.00
% change year-on-year
-5.53% +9.64%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9003 8266 7349
As % of all contract IT jobs located in the South East 91.46% 91.37% 92.02%
Number of daily rates quoted 4878 4452 3572
Average daily rate £375 £355 £350
Average daily rate % change year-on-year
+5.63% +1.42%
90% offered a daily rate of more than £228 £205 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 431 471 590
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.75 £12.00 £11.00
10% offered a hourly rate of more than £42.50 £44.40 £38.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 27 March 2015.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 27 March 2015.

2nd Line Support Hourly Rate Histogram in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -12 24 £140 -10.00% 4
Surrey 0 19 £138 +11.11% 6
Oxfordshire -15 16 £200 +100.00% 7
Hampshire -17 11 £120 -27.27% 3
Buckinghamshire -8 8 £288 +139.58% 2
West Sussex -16 6 £115 -20.68% 2
Kent -5 4 £165 +22.22% 1
East Sussex -7 1 - - 6
Middlesex - - - -
Sussex - - - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 152 (80.00%) Windows
2 108 (56.84%) Active Directory
3 84 (44.21%) Microsoft
4 81 (42.63%) Windows 7
5 51 (26.84%) MS Office
6 43 (22.63%) ITIL
7 40 (21.05%) Windows Server 2008
8 38 (20.00%) MS Excel
9 36 (18.95%) Microsoft Certification
10 35 (18.42%) Citrix
10 35 (18.42%) Windows XP
11 34 (17.89%) MS Exchange
12 30 (15.79%) SLA
12 30 (15.79%) Security Cleared
13 27 (14.21%) Windows Server 2003
14 25 (13.16%) MCP
15 23 (12.11%) MCSE
15 23 (12.11%) VMware
15 23 (12.11%) SC Cleared
15 23 (12.11%) SCCM
16 22 (11.58%) Blackberry
17 21 (11.05%) VoIP
18 19 (10.00%) Exchange Server 2010
19 18 (9.47%) HP
20 17 (8.95%) DV Cleared
21 16 (8.42%) WAN
22 15 (7.89%) VPN
23 14 (7.37%) Terminal Services
23 14 (7.37%) LAN
24 13 (6.84%) Symantec

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 March 2015, IT contractor jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (17.89%) MS Exchange
2 19 (10.00%) Exchange Server 2010
3 9 (4.74%) SharePoint
4 7 (3.68%) Lync
5 6 (3.16%) Blackberry Enterprise Server
6 4 (2.11%) Exchange Server 2003
6 4 (2.11%) IBM Notes
7 3 (1.58%) Exchange Server 2007
7 3 (1.58%) SharePoint 2013
8 2 (1.05%) Exchange Server 2013
9 1 (0.53%) CMS
9 1 (0.53%) Lotus Domino
9 1 (0.53%) IIS
Applications
1 51 (26.84%) MS Office
2 38 (20.00%) MS Excel
3 10 (5.26%) MS Visio
4 2 (1.05%) AutoCAD
Business Applications
1 1 (0.53%) Dynamics AX
Cloud Services
1 12 (6.32%) Office 365
2 3 (1.58%) Cloud Computing
Communications & Networking
1 21 (11.05%) VoIP
2 16 (8.42%) WAN
3 15 (7.89%) VPN
4 14 (7.37%) LAN
5 12 (6.32%) TCP/IP
6 11 (5.79%) DHCP
6 11 (5.79%) DNS
7 8 (4.21%) Firewall
8 6 (3.16%) Broadband
9 4 (2.11%) Wi-Fi
9 4 (2.11%) Wireless
10 3 (1.58%) Internet
10 3 (1.58%) 3G
11 2 (1.05%) SMS
12 1 (0.53%) ADSL
12 1 (0.53%) WLAN
12 1 (0.53%) VLAN
12 1 (0.53%) NAS
12 1 (0.53%) Unified Communications
12 1 (0.53%) 4G
Database & Business Intelligence
1 1 (0.53%) SQL Server
1 1 (0.53%) RDBMS
1 1 (0.53%) Relational Database
General
1 10 (5.26%) Finance
2 4 (2.11%) Legal
3 3 (1.58%) Manufacturing
3 3 (1.58%) Telecoms
3 3 (1.58%) Italian Language
4 2 (1.05%) Banking
4 2 (1.05%) Retail
5 1 (0.53%) Dutch Language
5 1 (0.53%) Back Office
5 1 (0.53%) Law
5 1 (0.53%) Advertising
5 1 (0.53%) Military
Libraries, Frameworks & Software Standards
1 1 (0.53%) HTML
1 1 (0.53%) .NET
Miscellaneous
1 22 (11.58%) Blackberry
2 13 (6.84%) Analytical Skills
3 5 (2.63%) Video Conferencing
3 5 (2.63%) iPhone
4 3 (1.58%) iPad
4 3 (1.58%) Mainframe
5 2 (1.05%) NHS
5 2 (1.05%) Clustering
5 2 (1.05%) Smartphone
5 2 (1.05%) PDA
5 2 (1.05%) Computer Science
6 1 (0.53%) Client/Server
6 1 (0.53%) Management Information System
6 1 (0.53%) Mobile Computing
6 1 (0.53%) Enterprise Software
Operating Systems
1 152 (80.00%) Windows
2 81 (42.63%) Windows 7
3 40 (21.05%) Windows Server 2008
4 35 (18.42%) Windows XP
5 27 (14.21%) Windows Server 2003
6 11 (5.79%) Windows 8
7 10 (5.26%) Windows Server 2012
8 7 (3.68%) Linux
9 5 (2.63%) Windows 2000
9 5 (2.63%) Windows 2000 Server
9 5 (2.63%) Android
10 4 (2.11%) UNIX
11 3 (1.58%) Windows NT
12 2 (1.05%) Windows Mobile
12 2 (1.05%) Windows Vista
13 1 (0.53%) Mac OS X
13 1 (0.53%) Apple iOS
Processes & Methodologies
1 43 (22.63%) ITIL
2 11 (5.79%) Configuration Management
3 9 (4.74%) Migration
4 8 (4.21%) CRM
5 5 (2.63%) Release Management
6 4 (2.11%) Capacity Planning
6 4 (2.11%) Performance Analysis
6 4 (2.11%) Software Deployment
6 4 (2.11%) Business Intelligence
6 4 (2.11%) PRINCE
6 4 (2.11%) Incident Management
7 3 (1.58%) Problem Management
7 3 (1.58%) Change Management
7 3 (1.58%) Disaster Recovery
7 3 (1.58%) Security Management
7 3 (1.58%) Time Management
8 2 (1.05%) Network Monitoring
8 2 (1.05%) Kalman Filter
8 2 (1.05%) Line Management
8 2 (1.05%) ITIL V3
Programming Languages
1 8 (4.21%) SQL
2 1 (0.53%) PowerShell
2 1 (0.53%) Bash Shell
2 1 (0.53%) Java
2 1 (0.53%) PHP
2 1 (0.53%) PL/SQL
Qualifications
1 36 (18.95%) Microsoft Certification
2 30 (15.79%) Security Cleared
3 25 (13.16%) MCP
4 23 (12.11%) MCSE
4 23 (12.11%) SC Cleared
5 17 (8.95%) DV Cleared
6 8 (4.21%) MCSA
7 6 (3.16%) CCNA
7 6 (3.16%) Cisco Certification
8 4 (2.11%) ITIL Certification
9 3 (1.58%) MCDST
9 3 (1.58%) CNA
9 3 (1.58%) CNE
9 3 (1.58%) Novell Certification
10 2 (1.05%) A+ Certification
10 2 (1.05%) CCNP
10 2 (1.05%) MCSD
10 2 (1.05%) Degree
10 2 (1.05%) Network+ Certification
11 1 (0.53%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (15.79%) SLA
2 1 (0.53%) QA
System Software
1 108 (56.84%) Active Directory
2 14 (7.37%) Terminal Services
3 11 (5.79%) VMware Infrastructure
4 3 (1.58%) Hyper-V
4 3 (1.58%) XenApp
4 3 (1.58%) Firmware
5 2 (1.05%) VMware ESX
5 2 (1.05%) Microsoft App-V
5 2 (1.05%) vSphere
Systems Management
1 23 (12.11%) SCCM
2 4 (2.11%) Backup Exec
3 3 (1.58%) SCOM
4 2 (1.05%) OpenView Configuration Management
4 2 (1.05%) Norton AntiVirus
5 1 (0.53%) ARCserve
5 1 (0.53%) WSUS
5 1 (0.53%) McAfee ePO
5 1 (0.53%) Hyperic
5 1 (0.53%) Symantec Endpoint Protection
Vendors
1 84 (44.21%) Microsoft
2 35 (18.42%) Citrix
3 23 (12.11%) VMware
4 18 (9.47%) HP
5 13 (6.84%) Symantec
6 11 (5.79%) Cisco
7 10 (5.26%) Remedy
8 9 (4.74%) Apple
9 6 (3.16%) McAfee
10 5 (2.63%) Dell
10 5 (2.63%) Altiris
11 4 (2.11%) Lotus
11 4 (2.11%) Mitel
12 2 (1.05%) Wyse
12 2 (1.05%) NetApp
12 2 (1.05%) LANDesk
13 1 (0.53%) GFI Software
13 1 (0.53%) Computacenter
13 1 (0.53%) Google
13 1 (0.53%) Avaya
Brighton, East Sussex
Opus Recruitment Solutions Ltd
Rate: £120 - £160 per annum
Posted: 4 days ago
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Explore Group
Rate: £200 - £225 per day
Posted: 26 days ago