The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Second Line Support
Rank 196 172 115
Rank change year-on-year
-24 -57
Contract jobs requiring a 2nd Line Support 65 100 139
As % of all contract IT jobs located in the South East 0.79% 1.01% 1.48%
As % of the Job Titles category 0.84% 1.07% 1.58%
Number of daily rates quoted 29 48 54
Median daily rate £150 £175 £186
Median daily rate % change year-on-year
-14.28% -6.04%
90% offered a daily rate of more than £114 £105 £120
10% offered a daily rate of more than £200 £238 £275
UK excluding London median daily rate £150 £155 £160
% change year-on-year
-3.22% -3.12%
Number of hourly rates quoted 12 28 45
Median hourly rate £18.50 £16.00 £15.50
Median hourly rate % change year-on-year
+15.62% +3.22%
90% offered a hourly rate of more than £14.05 £13.23 £11.50
10% offered a hourly rate of more than £23.74 £20.45 £19.00
UK excluding London median hourly rate £15.00 £15.00 £14.75
% change year-on-year
- +1.69%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7704 9351 8799
As % of all contract IT jobs located in the South East 93.76% 94.73% 93.97%
Number of daily rates quoted 4701 5621 4842
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £225 £238 £205
10% offered a daily rate of more than £539 £500 £500
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 379 438 469
Median hourly rate £17.50 £19.00 £16.00
Median hourly rate % change year-on-year
-7.89% +18.75%
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.00 £42.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South East region.

2nd Line Support Daily Rate Trend in the South East

2nd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 1 October 2016.

2nd Line Support Daily Rate Histogram in the South East

2nd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South East region.

2nd Line Support Hourly Rate Trend in the South East

2nd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South East region over the 3 months to 1 October 2016.

2nd Line Support Hourly Rate Histogram in the South East

2nd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +16 16 £150 -3.22% 3
Berkshire +4 16 £135 -29.87% 2
Oxfordshire -19 10 £150 -34.78% 4
Buckinghamshire +22 6 £200 +100.00% 2
Kent +12 6 £190 -15.55% 1
Surrey -4 5 £170 +30.76% 4
East Sussex +3 4 £170 +17.24% 1
Middlesex -2 2 - - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 October 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support in the job title.

1 91 (69.47%) Windows
2 57 (43.51%) Active Directory
3 50 (38.17%) Microsoft
4 45 (34.35%) Windows 7
5 42 (32.06%) MS Office
6 27 (20.61%) Windows Server
7 25 (19.08%) MS Excel
8 21 (16.03%) ITIL
9 18 (13.74%) MS Exchange
9 18 (13.74%) TCP/IP
10 17 (12.98%) Windows XP
10 17 (12.98%) SLA
10 17 (12.98%) Cisco
10 17 (12.98%) Windows Server 2008
11 16 (12.21%) SCCM
11 16 (12.21%) Retail
12 15 (11.45%) VMware
12 15 (11.45%) Citrix
13 14 (10.69%) Windows 8
13 14 (10.69%) Driving Licence
14 13 (9.92%) Office 365
15 12 (9.16%) DHCP
15 12 (9.16%) MCP
16 11 (8.40%) LAN
16 11 (8.40%) Microsoft Certification
16 11 (8.40%) HP
16 11 (8.40%) Apple iOS
17 10 (7.63%) Security Cleared
17 10 (7.63%) DNS
17 10 (7.63%) WAN

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.74%) MS Exchange
2 6 (4.58%) SharePoint
3 5 (3.82%) Skype for Business
4 4 (3.05%) Exchange Server 2007
5 3 (2.29%) Blackberry Enterprise Server
5 3 (2.29%) Exchange Server 2003
5 3 (2.29%) Exchange Server 2010
5 3 (2.29%) IIS
6 2 (1.53%) IBM Notes
7 1 (0.76%) Live Communications Server
7 1 (0.76%) SharePoint 2010
Applications
1 42 (32.06%) MS Office
2 25 (19.08%) MS Excel
3 3 (2.29%) Acrobat
4 1 (0.76%) AutoCAD
4 1 (0.76%) MS PowerPoint
4 1 (0.76%) MS Visio
Cloud Services
1 13 (9.92%) Office 365
2 1 (0.76%) Mimecast
2 1 (0.76%) OneDrive
Communications & Networking
1 18 (13.74%) TCP/IP
2 12 (9.16%) DHCP
3 11 (8.40%) LAN
4 10 (7.63%) DNS
4 10 (7.63%) WAN
5 8 (6.11%) Firewall
6 6 (4.58%) Internet
6 6 (4.58%) VoIP
7 5 (3.82%) VPN
7 5 (3.82%) Wi-Fi
7 5 (3.82%) Wireless
8 4 (3.05%) Cisco ASA
8 4 (3.05%) SAN
9 3 (2.29%) MPLS
9 3 (2.29%) Network Security
10 2 (1.53%) Broadband
10 2 (1.53%) Cisco Nexus
10 2 (1.53%) Ethernet
10 2 (1.53%) Remote Desktop
10 2 (1.53%) Skype
Database & Business Intelligence
1 3 (2.29%) SAP BI
1 3 (2.29%) SQL Server
2 2 (1.53%) EDRMS
General
1 16 (12.21%) Retail
2 9 (6.87%) Telecoms
3 8 (6.11%) Finance
4 6 (4.58%) Automotive
4 6 (4.58%) German Language
5 3 (2.29%) Advertising
6 1 (0.76%) Banking
6 1 (0.76%) Billing
6 1 (0.76%) Legal
6 1 (0.76%) Local Government
6 1 (0.76%) Manufacturing
6 1 (0.76%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.76%) COM
1 1 (0.76%) CSS
1 1 (0.76%) CSS3
1 1 (0.76%) HTML
1 1 (0.76%) ODBC
Miscellaneous
1 14 (10.69%) Driving Licence
2 9 (6.87%) Analytical Skills
3 8 (6.11%) Blackberry
4 5 (3.82%) Smartphone
5 3 (2.29%) Video Conferencing
6 2 (1.53%) Clustering
6 2 (1.53%) Computer Science
6 2 (1.53%) Data Centre
6 2 (1.53%) Fat Client
6 2 (1.53%) FlexPod
6 2 (1.53%) Thin Client
7 1 (0.76%) e-Health
7 1 (0.76%) e-Learning
7 1 (0.76%) Enterprise Cloud
7 1 (0.76%) EPoS
7 1 (0.76%) Learning Management System
7 1 (0.76%) Life Science
7 1 (0.76%) Management Information System
7 1 (0.76%) PACS
7 1 (0.76%) Web 2.0
Operating Systems
1 91 (69.47%) Windows
2 45 (34.35%) Windows 7
3 27 (20.61%) Windows Server
4 17 (12.98%) Windows Server 2008
4 17 (12.98%) Windows XP
5 14 (10.69%) Windows 8
6 11 (8.40%) Apple iOS
7 6 (4.58%) Windows Server 2012
8 5 (3.82%) Windows 10
9 3 (2.29%) Windows 2000
9 3 (2.29%) Windows Server 2003
9 3 (2.29%) Windows Vista
10 2 (1.53%) Android
10 2 (1.53%) Data ONTAP
10 2 (1.53%) Linux
11 1 (0.76%) Windows NT
Processes & Methodologies
1 21 (16.03%) ITIL
2 7 (5.34%) Fault Analysis
2 7 (5.34%) Incident Management
3 6 (4.58%) B2C
4 5 (3.82%) Change Management
4 5 (3.82%) Kalman Filter
4 5 (3.82%) Service Delivery
4 5 (3.82%) Service Management
5 4 (3.05%) ITIL V3
6 3 (2.29%) Business Intelligence
6 3 (2.29%) Change Control
6 3 (2.29%) Data Privacy
6 3 (2.29%) Data Protection
6 3 (2.29%) Email Filtering
6 3 (2.29%) Infrastructure Management
6 3 (2.29%) Root Cause Analysis
6 3 (2.29%) Web Filtering
7 2 (1.53%) Coaching
7 2 (1.53%) Performance Optimisation
7 2 (1.53%) Software Deployment
Programming Languages
1 7 (5.34%) SQL
2 1 (0.76%) Java
2 1 (0.76%) PowerShell
Qualifications
1 12 (9.16%) MCP
2 11 (8.40%) Microsoft Certification
3 10 (7.63%) Security Cleared
4 8 (6.11%) Cisco Certification
4 8 (6.11%) SC Cleared
5 7 (5.34%) CCNA
6 6 (4.58%) Degree
6 6 (4.58%) MCSE
7 4 (3.05%) MCDST
8 2 (1.53%) DBS Check
9 1 (0.76%) A+ Certification
9 1 (0.76%) CCNP
9 1 (0.76%) DV Cleared
9 1 (0.76%) ITIL Foundation Certificate
9 1 (0.76%) MCSA
Quality Assurance & Compliance
1 17 (12.98%) SLA
2 1 (0.76%) PCI DSS
System Software
1 57 (43.51%) Active Directory
2 6 (4.58%) VMware Infrastructure
3 5 (3.82%) XenApp
4 4 (3.05%) Hyper-V
5 3 (2.29%) Terminal Services
5 3 (2.29%) vSphere
6 1 (0.76%) BitLocker
6 1 (0.76%) Firmware
6 1 (0.76%) Microsoft App-V
6 1 (0.76%) VMware ESX
6 1 (0.76%) VMware ESXi
6 1 (0.76%) XenServer
Systems Management
1 16 (12.21%) SCCM
2 4 (3.05%) Backup Exec
2 4 (3.05%) Tivoli Storage Manager
3 3 (2.29%) Norton AntiVirus
4 2 (1.53%) BMC Marimba
4 2 (1.53%) DameWare
5 1 (0.76%) EdgeSight
5 1 (0.76%) SafeCom
5 1 (0.76%) Symantec Endpoint Protection
5 1 (0.76%) WSUS
Vendors
1 50 (38.17%) Microsoft
2 17 (12.98%) Cisco
3 15 (11.45%) Citrix
3 15 (11.45%) VMware
4 11 (8.40%) HP
5 6 (4.58%) Symantec
6 4 (3.05%) Apple
6 4 (3.05%) Avaya
6 4 (3.05%) Dell
6 4 (3.05%) Juniper
7 3 (2.29%) Adobe
7 3 (2.29%) LANDesk
7 3 (2.29%) Meraki
7 3 (2.29%) Nortel
7 3 (2.29%) Riverbed
7 3 (2.29%) SAP
8 2 (1.53%) CheckPoint
8 2 (1.53%) Meridio
8 2 (1.53%) NetApp
8 2 (1.53%) ServiceNow
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Posted: 2 days ago