The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 41 35 34
Rank change year-on-year
-6 -1
Contract jobs citing Service Delivery 4 5 3
As % of all contract IT jobs located in Cambridge 1.08% 1.59% 1.12%
As % of the Processes & Methodologies category 1.25% 2.12% 1.60%
Number of daily rates quoted 1 4 0
Average daily rate £550 £180 -
Average daily rate % change year-on-year
+205.55% -
UK excluding London average daily rate £390 £375 £384
% change year-on-year
+4.00% -2.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.50 £13.00 £14.33
% change year-on-year
+65.38% -9.29%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
319 236 188
As % of all contract IT jobs located in Cambridge 85.75% 74.92% 70.41%
Number of daily rates quoted 194 147 102
Average daily rate £400 £375 £413
Average daily rate % change year-on-year
+6.66% -9.09%
90% offered a daily rate of more than £281 £210 £265
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 14 21
Average hourly rate £37.50 £42.50 £37.50
Average hourly rate % change year-on-year
-11.76% +13.33%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridge region.

Service Delivery Daily Rate Trend in Cambridge

Service Delivery
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridge region.

Service Delivery Hourly Rate Trend in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 5 February 2016, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 8 (53.33%) ITIL
2 5 (33.33%) Service Management
3 3 (20.00%) ITSM
3 3 (20.00%) Finance
3 3 (20.00%) Stakeholder Management
4 2 (13.33%) Mac OS X
4 2 (13.33%) VMware
4 2 (13.33%) Citrix
4 2 (13.33%) SAN
4 2 (13.33%) PRINCE2
4 2 (13.33%) Windows
4 2 (13.33%) Linux
4 2 (13.33%) SLA
4 2 (13.33%) Microsoft
4 2 (13.33%) Active Directory
4 2 (13.33%) HP
4 2 (13.33%) VMware Infrastructure
4 2 (13.33%) Windows Server 2008
4 2 (13.33%) NAS
4 2 (13.33%) Microsoft Azure
4 2 (13.33%) Capacity Planning
4 2 (13.33%) Office 365
4 2 (13.33%) Windows Server 2012
4 2 (13.33%) Mobile Device Management
4 2 (13.33%) Mentoring
4 2 (13.33%) Coaching
5 1 (6.67%) Analytical Skills
5 1 (6.67%) Data Centre
5 1 (6.67%) Line Management
5 1 (6.67%) Tableau

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) CMS
Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Office
1 1 (6.67%) MS PowerPoint
Cloud Services
1 2 (13.33%) Microsoft Azure
1 2 (13.33%) Office 365
Communications & Networking
1 2 (13.33%) NAS
1 2 (13.33%) SAN
General
1 3 (20.00%) Finance
Job Titles
1 8 (53.33%) IT Manager
2 6 (40.00%) Service Manager
3 5 (33.33%) IT Services Manager
4 4 (26.67%) Services Delivery Manager
5 3 (20.00%) Delivery Manager
6 2 (13.33%) Analyst
6 2 (13.33%) IT Services Delivery Manager
6 2 (13.33%) IT Technical Manager
6 2 (13.33%) Service Management Manager
6 2 (13.33%) Technical Manager
7 1 (6.67%) Audit Consultant
7 1 (6.67%) Digital Delivery Manager
7 1 (6.67%) IT Analyst
7 1 (6.67%) ITIL Service Analyst
7 1 (6.67%) ITIL Service Delivery Manager
7 1 (6.67%) Service Management Project Manager
7 1 (6.67%) Service Transition Analyst
7 1 (6.67%) Storage Consultant
7 1 (6.67%) Storage Manager
7 1 (6.67%) Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (6.67%) Web Services
Miscellaneous
1 1 (6.67%) Analytical Skills
1 1 (6.67%) Data Centre
Operating Systems
1 2 (13.33%) Linux
1 2 (13.33%) Mac OS X
1 2 (13.33%) Windows
1 2 (13.33%) Windows Server 2008
1 2 (13.33%) Windows Server 2012
Processes & Methodologies
1 8 (53.33%) ITIL
2 5 (33.33%) Service Management
3 3 (20.00%) ITSM
3 3 (20.00%) Stakeholder Management
4 2 (13.33%) Capacity Planning
4 2 (13.33%) Coaching
4 2 (13.33%) Mentoring
4 2 (13.33%) Mobile Device Management
4 2 (13.33%) PRINCE2
5 1 (6.67%) Incident Management
5 1 (6.67%) Line Management
5 1 (6.67%) Performance Management
5 1 (6.67%) Project Management
5 1 (6.67%) Supplier Management
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 2 (13.33%) Active Directory
1 2 (13.33%) VMware Infrastructure
Vendors
1 2 (13.33%) Citrix
1 2 (13.33%) HP
1 2 (13.33%) Microsoft
1 2 (13.33%) VMware
2 1 (6.67%) EMC
2 1 (6.67%) NetApp
2 1 (6.67%) SAP
2 1 (6.67%) Tableau