The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 33 - 42
Rank change year-on-year
- 0
Contract jobs citing Service Delivery 8 0 3
As % of all contract IT jobs located in Cambridge 2.29% - 0.77%
As % of the Processes & Methodologies category 3.19% - 1.30%
Number of daily rates quoted 5 0 0
Average daily rate
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£400 - -
UK excluding London average daily rate £387 £363 £350
% change year-on-year
+6.75% +3.57%
Number of hourly rates quoted 2 0 2
Average hourly rate £15.25 - £13.25
90% offered a hourly rate of more than £13.85 - £13.05
10% offered a hourly rate of more than £16.65 - £13.45
UK excluding London average hourly rate £16.50 £12.49 £17.00
% change year-on-year
+32.10% -26.52%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
251 274 230
As % of all contract IT jobs located in Cambridge 71.92% 74.05% 58.82%
Number of daily rates quoted 164 159 103
Average daily rate £375 £375 £375
90% offered a daily rate of more than £266 £270 £263
10% offered a daily rate of more than £538 £500 £415
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 15 33 28
Average hourly rate £40.00 £39.50 £38.50
Average hourly rate % change year-on-year
+1.26% +2.59%
90% offered a hourly rate of more than £13.50 £34.25 £13.50
10% offered a hourly rate of more than £42.00 £45.00 £45.20
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridge region.

Service Delivery Daily Rate Trend in Cambridge

Service Delivery
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Cambridge region over the 3 months to 17 April 2015.

Service Delivery Daily Rate Histogram in Cambridge

Service Delivery
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridge region.

Service Delivery Hourly Rate Trend in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 17 April 2015, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 7 (53.85%) ITIL
2 4 (30.77%) Windows
3 3 (23.08%) Telecoms
4 2 (15.38%) Management Information System
4 2 (15.38%) Analytical Skills
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) Service Management
4 2 (15.38%) Project Management
4 2 (15.38%) Linux
4 2 (15.38%) ITIL Certification
4 2 (15.38%) NHS
5 1 (7.69%) Intranet
5 1 (7.69%) Symantec
5 1 (7.69%) Juniper
5 1 (7.69%) VoIP
5 1 (7.69%) TCP/IP
5 1 (7.69%) SLA
5 1 (7.69%) Citrix
5 1 (7.69%) PRINCE2 Certification
5 1 (7.69%) Solaris
5 1 (7.69%) PRINCE2
5 1 (7.69%) UNIX
5 1 (7.69%) SQL
5 1 (7.69%) Oracle
5 1 (7.69%) SQL Server
5 1 (7.69%) SAP
5 1 (7.69%) Sarbanes-Oxley
5 1 (7.69%) Change Management
5 1 (7.69%) ITSM
5 1 (7.69%) Information Security

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 17 April 2015, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Communications & Networking
1 1 (7.69%) VoIP
1 1 (7.69%) TCP/IP
1 1 (7.69%) Intranet
1 1 (7.69%) Intrusion Detection
Database & Business Intelligence
1 1 (7.69%) SQL Server
1 1 (7.69%) SQL Server Reporting Services
1 1 (7.69%) SQL Server Integration Services
1 1 (7.69%) SQL Server Analysis Services
General
1 3 (23.08%) Telecoms
Job Titles
1 7 (53.85%) Analyst
2 3 (23.08%) Service Manager
3 2 (15.38%) Service Desk Analyst
3 2 (15.38%) Network Analyst
3 2 (15.38%) Services Delivery Manager
3 2 (15.38%) Service Analyst
3 2 (15.38%) Delivery Manager
3 2 (15.38%) Desktop Analyst
4 1 (7.69%) Information Manager
4 1 (7.69%) 2nd Line Support Analyst
4 1 (7.69%) Service Operations Manager
4 1 (7.69%) Release Coordinator
4 1 (7.69%) 2nd Line Support
4 1 (7.69%) Operations Manager
4 1 (7.69%) Coordinator
4 1 (7.69%) Architect
4 1 (7.69%) Technical Architect
4 1 (7.69%) Support Analyst
4 1 (7.69%) Help Desk Analyst
4 1 (7.69%) Security Analyst
Miscellaneous
1 2 (15.38%) NHS
1 2 (15.38%) Management Information System
1 2 (15.38%) Analytical Skills
2 1 (7.69%) Enterprise Software
Operating Systems
1 4 (30.77%) Windows
2 2 (15.38%) Linux
3 1 (7.69%) UNIX
3 1 (7.69%) Solaris
Processes & Methodologies
1 7 (53.85%) ITIL
2 2 (15.38%) Project Management
2 2 (15.38%) Service Management
2 2 (15.38%) Stakeholder Management
3 1 (7.69%) Information Security
3 1 (7.69%) Programme Management
3 1 (7.69%) Incident Management
3 1 (7.69%) Operations Management
3 1 (7.69%) SIEM
3 1 (7.69%) Mentoring
3 1 (7.69%) Coaching
3 1 (7.69%) Change Management
3 1 (7.69%) ITSM
3 1 (7.69%) PRINCE2
Programming Languages
1 1 (7.69%) SQL
1 1 (7.69%) Bash Shell
Qualifications
1 2 (15.38%) ITIL Certification
2 1 (7.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
1 1 (7.69%) Sarbanes-Oxley
1 1 (7.69%) PCI DSS
Vendors
1 1 (7.69%) Oracle
1 1 (7.69%) SAP
1 1 (7.69%) Citrix
1 1 (7.69%) Juniper
1 1 (7.69%) Symantec
1 1 (7.69%) Sourcefire
1 1 (7.69%) Fortinet
1 1 (7.69%) Qualys
1 1 (7.69%) F5