The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 37 41 33
Rank change year-on-year
+4 -8
Contract jobs citing Service Delivery 6 3 16
As % of all contract IT jobs located in Cambridge 1.80% 0.90% 3.52%
As % of the Processes & Methodologies category 2.33% 1.30% 5.30%
Number of daily rates quoted 4 0 5
Average daily rate
Keep up to 90%
of your Daily Rate
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£180 - £500
90% offered a daily rate of more than £170 - £450
10% offered a daily rate of more than £369 - £527
UK excluding London average daily rate £375 £363 £345
% change year-on-year
+3.44% +5.07%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
258 231 302
As % of all contract IT jobs located in Cambridge 77.25% 69.16% 66.52%
Number of daily rates quoted 171 112 153
Average daily rate £368 £363 £375
Average daily rate % change year-on-year
+1.37% -3.33%
90% offered a daily rate of more than £225 £250 £300
10% offered a daily rate of more than £550 £575 £463
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 18 28 41
Average hourly rate £42.50 £37.50 £40.00
Average hourly rate % change year-on-year
+13.33% -6.25%
90% offered a hourly rate of more than £12.00 £14.00 £32.50
10% offered a hourly rate of more than £60.00 £45.00 £50.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridge region.

Service Delivery Daily Rate Trend in Cambridge

Service Delivery
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Cambridge region over the 3 months to 18 December 2014.

Service Delivery Daily Rate Histogram in Cambridge

Service Delivery
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridge region.

Service Delivery Hourly Rate Trend in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 18 December 2014, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 11 (68.75%) ITIL
2 4 (25.00%) ITIL Certification
3 3 (18.75%) Active Directory
3 3 (18.75%) ISO 9001
3 3 (18.75%) SharePoint
3 3 (18.75%) Telecoms
3 3 (18.75%) Kindle
4 2 (12.50%) Local Government
4 2 (12.50%) Incident Management
4 2 (12.50%) Stakeholder Management
4 2 (12.50%) SQL
4 2 (12.50%) Windows
5 1 (6.25%) Linux
5 1 (6.25%) SLA
5 1 (6.25%) Microsoft
5 1 (6.25%) PRINCE2 Certification
5 1 (6.25%) Oracle
5 1 (6.25%) Web Services
5 1 (6.25%) PRINCE2
5 1 (6.25%) E-Commerce
5 1 (6.25%) Data Modelling
5 1 (6.25%) VoIP
5 1 (6.25%) Finance
5 1 (6.25%) Change Management
5 1 (6.25%) Management Information System
5 1 (6.25%) SharePoint Server
5 1 (6.25%) DV Cleared
5 1 (6.25%) Security Cleared
5 1 (6.25%) Data Entry
5 1 (6.25%) Amazon AWS

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) SharePoint
2 1 (6.25%) SharePoint Server
Cloud Services
1 1 (6.25%) Amazon AWS
Communications & Networking
1 1 (6.25%) VoIP
General
1 3 (18.75%) Telecoms
2 2 (12.50%) Local Government
3 1 (6.25%) Finance
Job Titles
1 12 (75.00%) Service Manager
2 7 (43.75%) Services Delivery Manager
2 7 (43.75%) Delivery Manager
3 4 (25.00%) IT Services Manager
4 3 (18.75%) Analyst
4 3 (18.75%) Contracts Manager
5 2 (12.50%) Desktop Analyst
5 2 (12.50%) Network Analyst
6 1 (6.25%) Coordinator
6 1 (6.25%) Project Manager
6 1 (6.25%) Test Coordinator
6 1 (6.25%) Service Desk Analyst
6 1 (6.25%) Delivery Project Manager
6 1 (6.25%) Support Analyst
6 1 (6.25%) Service Analyst
6 1 (6.25%) 2nd Line Support
6 1 (6.25%) Operations Manager
6 1 (6.25%) 2nd Line Support Analyst
6 1 (6.25%) Service Operations Manager
6 1 (6.25%) Release Coordinator
Libraries, Frameworks & Software Standards
1 1 (6.25%) Web Services
Miscellaneous
1 3 (18.75%) Kindle
2 1 (6.25%) Management Information System
2 1 (6.25%) User Experience
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Data Structures
2 1 (6.25%) Freedom of Information
Operating Systems
1 2 (12.50%) Windows
2 1 (6.25%) Linux
Processes & Methodologies
1 11 (68.75%) ITIL
2 2 (12.50%) Incident Management
2 2 (12.50%) Stakeholder Management
3 1 (6.25%) PRINCE2
3 1 (6.25%) E-Commerce
3 1 (6.25%) Data Modelling
3 1 (6.25%) Change Management
3 1 (6.25%) Data Entry
3 1 (6.25%) DevOps
3 1 (6.25%) People Management
Programming Languages
1 2 (12.50%) SQL
2 1 (6.25%) Bash Shell
Qualifications
1 4 (25.00%) ITIL Certification
2 1 (6.25%) PRINCE2 Certification
2 1 (6.25%) DV Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 3 (18.75%) ISO 9001
2 1 (6.25%) SLA
System Software
1 3 (18.75%) Active Directory
Vendors
1 1 (6.25%) Microsoft
1 1 (6.25%) Oracle