The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 79 76
Rank change year-on-year
-3 -3
Permanent jobs citing Service Delivery 36 36 52
As % of all permanent IT jobs located in Cambridge 2.03% 2.33% 2.66%
As % of the Processes & Methodologies category 2.48% 2.95% 3.49%
Number of salaries quoted 25 23 34
Average salary £52,000 £45,000 £42,500
Average salary % change year-on-year
+15.55% +5.88%
90% offered a salary of more than £25,500 £35,000 £28,950
10% offered a salary of more than £70,000 £65,000 £50,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1453 1221 1490
As % of all permanent IT jobs located in Cambridge 82.00% 78.98% 76.10%
Number of salaries quoted 1120 1069 1302
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £30,000 £32,500 £28,875
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 12 September 2014.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 12 September 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 34 (54.84%) ITIL
2 20 (32.26%) SLA
3 17 (27.42%) SAP
4 13 (20.97%) Finance
5 11 (17.74%) Microsoft
5 11 (17.74%) Incident Management
5 11 (17.74%) Change Management
6 9 (14.52%) Telecoms
6 9 (14.52%) WAN
7 8 (12.90%) LAN
7 8 (12.90%) E-Commerce
7 8 (12.90%) MS Excel
7 8 (12.90%) Project Management
7 8 (12.90%) Active Directory
7 8 (12.90%) Degree
7 8 (12.90%) Analytical Skills
8 7 (11.29%) Service Management
8 7 (11.29%) MS Office
8 7 (11.29%) ITIL Certification
8 7 (11.29%) ERP
9 6 (9.68%) Windows
9 6 (9.68%) PRINCE
9 6 (9.68%) SAP Implementation
9 6 (9.68%) SAP Portal
9 6 (9.68%) Root Cause Analysis
10 5 (8.06%) Continuous Improvement
10 5 (8.06%) Amazon AWS
10 5 (8.06%) Time Management
10 5 (8.06%) DevOps
10 5 (8.06%) Mentoring

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 12 September 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.68%) SAP Portal
2 4 (6.45%) MS Exchange
2 4 (6.45%) NetWeaver
2 4 (6.45%) Blackberry Enterprise Server
2 4 (6.45%) Exchange Server 5.5
2 4 (6.45%) Exchange Server 2007
Applications
1 8 (12.90%) MS Excel
2 7 (11.29%) MS Office
3 4 (6.45%) MS Visio
4 3 (4.84%) MS PowerPoint
Business Applications
1 1 (1.61%) SAP HR
1 1 (1.61%) Oracle EBS
1 1 (1.61%) SAP SCM
Cloud Services
1 5 (8.06%) Amazon AWS
2 2 (3.23%) SaaS
Communications & Networking
1 9 (14.52%) WAN
2 8 (12.90%) LAN
3 3 (4.84%) TCP/IP
3 3 (4.84%) Network Security
4 2 (3.23%) VoIP
4 2 (3.23%) WLAN
4 2 (3.23%) Ethernet
4 2 (3.23%) BGP
4 2 (3.23%) EIGRP
4 2 (3.23%) Firewall
4 2 (3.23%) Wireless
5 1 (1.61%) Intrusion Detection
5 1 (1.61%) DNS
Database & Business Intelligence
1 4 (6.45%) SAP BW
2 2 (3.23%) Spotfire
2 2 (3.23%) SQL Server
3 1 (1.61%) Oracle Reports
3 1 (1.61%) SAP HANA
General
1 13 (20.97%) Finance
2 9 (14.52%) Telecoms
3 4 (6.45%) Military
3 4 (6.45%) Financial Institution
3 4 (6.45%) Electronics
4 2 (3.23%) Manufacturing
Job Titles
1 12 (19.35%) Analyst
1 12 (19.35%) Service Manager
1 12 (19.35%) Delivery Manager
2 11 (17.74%) Services Delivery Manager
3 8 (12.90%) Team Leader
3 8 (12.90%) Project Manager
4 6 (9.68%) Service Analyst
5 5 (8.06%) Delivery Project Manager
5 5 (8.06%) IT Manager
5 5 (8.06%) SAP Manager
6 4 (6.45%) Consultant
6 4 (6.45%) Service Desk Analyst
6 4 (6.45%) Help Desk Team Lead
7 3 (4.84%) Services Delivery Consultant
7 3 (4.84%) SAP Project Manager
7 3 (4.84%) Network Engineer
7 3 (4.84%) Network Consultant
7 3 (4.84%) Support Engineer
7 3 (4.84%) Implementation Engineer
7 3 (4.84%) Network Design Consultant
Libraries, Frameworks & Software Standards
1 5 (8.06%) Web Services
2 2 (3.23%) Web Dynpro
2 2 (3.23%) Ajax
2 2 (3.23%) jQuery
Miscellaneous
1 8 (12.90%) Analytical Skills
2 4 (6.45%) PMI
2 4 (6.45%) Chip and PIN
2 4 (6.45%) Blackberry
3 3 (4.84%) Statistics
4 2 (3.23%) Computer Science
4 2 (3.23%) Mobile Computing
4 2 (3.23%) Management Information System
5 1 (1.61%) Enterprise Software
Operating Systems
1 6 (9.68%) Windows
2 2 (3.23%) Linux
3 1 (1.61%) SELinux
3 1 (1.61%) Solaris
3 1 (1.61%) UNIX
Processes & Methodologies
1 34 (54.84%) ITIL
2 11 (17.74%) Change Management
2 11 (17.74%) Incident Management
3 8 (12.90%) Project Management
3 8 (12.90%) E-Commerce
4 7 (11.29%) ERP
4 7 (11.29%) Service Management
5 6 (9.68%) PRINCE
5 6 (9.68%) SAP Implementation
5 6 (9.68%) Root Cause Analysis
6 5 (8.06%) Time Management
6 5 (8.06%) Continuous Improvement
6 5 (8.06%) DevOps
6 5 (8.06%) Mentoring
6 5 (8.06%) Coaching
6 5 (8.06%) Business Intelligence
6 5 (8.06%) Business Continuity
7 4 (6.45%) Disaster Recovery
7 4 (6.45%) Stakeholder Management
7 4 (6.45%) CRM
Programming Languages
1 3 (4.84%) SQL
2 2 (3.23%) ABAP
2 2 (3.23%) VBA
Qualifications
1 8 (12.90%) Degree
2 7 (11.29%) ITIL Certification
3 4 (6.45%) PMI Certification
3 4 (6.45%) CCNA
3 4 (6.45%) Cisco Certification
4 2 (3.23%) Microsoft Certification
4 2 (3.23%) MCP
4 2 (3.23%) CCNP
Quality Assurance & Compliance
1 20 (32.26%) SLA
2 2 (3.23%) PCI DSS
3 1 (1.61%) Sarbanes-Oxley
3 1 (1.61%) QA
System Software
1 8 (12.90%) Active Directory
2 1 (1.61%) VMware Infrastructure
2 1 (1.61%) vSphere
Systems Management
1 1 (1.61%) Puppet
Vendors
1 17 (27.42%) SAP
2 11 (17.74%) Microsoft
3 4 (6.45%) Cisco
4 3 (4.84%) Oracle
5 2 (3.23%) Business Objects
6 1 (1.61%) HP
6 1 (1.61%) Juniper
6 1 (1.61%) Symantec
6 1 (1.61%) VMware
6 1 (1.61%) Sourcefire
6 1 (1.61%) Fortinet
6 1 (1.61%) Qualys
6 1 (1.61%) Veeam
6 1 (1.61%) F5
6 1 (1.61%) Splunk
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £50k - 60k per year
Posted: 2 days ago
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 3 days ago
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 18 days ago
Cambridge
Cambridge Assessment
Salary: Salary Grade G: £40,900 - £46,000
Posted: 25 days ago