The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 89 76 82
Rank change year-on-year
-13 +6
Permanent jobs citing Service Delivery 32 36 49
As % of all permanent IT jobs located in Cambridge 1.77% 2.27% 2.53%
As % of the Processes & Methodologies category 2.17% 2.90% 3.28%
Number of salaries quoted 24 24 31
Average salary £52,500 £43,750 £42,500
Average salary % change year-on-year
+20.00% +2.94%
90% offered a salary of more than £25,500 £35,000 £30,000
10% offered a salary of more than £70,000 £65,000 £50,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1475 1240 1493
As % of all permanent IT jobs located in Cambridge 81.67% 78.23% 76.96%
Number of salaries quoted 1137 1078 1297
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £30,000 £31,500 £28,500
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 2 September 2014.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 2 September 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 30 (50.85%) ITIL
2 18 (30.51%) SLA
3 17 (28.81%) SAP
4 13 (22.03%) Finance
5 12 (20.34%) Change Management
5 12 (20.34%) Microsoft
6 10 (16.95%) Incident Management
7 9 (15.25%) Project Management
8 8 (13.56%) MS Office
8 8 (13.56%) Active Directory
8 8 (13.56%) MS Excel
8 8 (13.56%) Telecoms
9 7 (11.86%) Degree
9 7 (11.86%) E-Commerce
9 7 (11.86%) ERP
9 7 (11.86%) WAN
10 6 (10.17%) LAN
10 6 (10.17%) Windows
10 6 (10.17%) Service Management
10 6 (10.17%) SAP Implementation
10 6 (10.17%) SAP Portal
10 6 (10.17%) Continuous Improvement
10 6 (10.17%) Root Cause Analysis
11 5 (8.47%) Time Management
11 5 (8.47%) Mentoring
11 5 (8.47%) Coaching
11 5 (8.47%) Financial Institution
11 5 (8.47%) Disaster Recovery
11 5 (8.47%) Business Continuity
12 4 (6.78%) Exchange Server 5.5

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 2 September 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.17%) SAP Portal
2 4 (6.78%) MS Exchange
2 4 (6.78%) NetWeaver
2 4 (6.78%) Blackberry Enterprise Server
2 4 (6.78%) Exchange Server 5.5
2 4 (6.78%) Exchange Server 2007
Applications
1 8 (13.56%) MS Office
1 8 (13.56%) MS Excel
2 4 (6.78%) MS Visio
3 3 (5.08%) MS PowerPoint
Business Applications
1 1 (1.69%) SAP HR
1 1 (1.69%) Oracle EBS
1 1 (1.69%) SAP SCM
Cloud Services
1 4 (6.78%) Amazon AWS
2 2 (3.39%) SaaS
Communications & Networking
1 7 (11.86%) WAN
2 6 (10.17%) LAN
3 3 (5.08%) TCP/IP
4 2 (3.39%) DNS
4 2 (3.39%) BGP
4 2 (3.39%) EIGRP
4 2 (3.39%) Firewall
4 2 (3.39%) Wireless
4 2 (3.39%) VoIP
4 2 (3.39%) WLAN
4 2 (3.39%) Ethernet
4 2 (3.39%) Network Security
5 1 (1.69%) Intrusion Detection
Database & Business Intelligence
1 4 (6.78%) SAP BW
2 2 (3.39%) Spotfire
2 2 (3.39%) SQL Server
3 1 (1.69%) Oracle Reports
3 1 (1.69%) SAP HANA
General
1 13 (22.03%) Finance
2 8 (13.56%) Telecoms
3 5 (8.47%) Financial Institution
4 4 (6.78%) Electronics
4 4 (6.78%) Military
5 2 (3.39%) Manufacturing
Job Titles
1 14 (23.73%) Analyst
2 10 (16.95%) Service Manager
2 10 (16.95%) Delivery Manager
3 9 (15.25%) Services Delivery Manager
4 8 (13.56%) Team Leader
5 7 (11.86%) Project Manager
6 6 (10.17%) Service Analyst
7 5 (8.47%) SAP Manager
8 4 (6.78%) Help Desk Team Lead
8 4 (6.78%) Delivery Project Manager
8 4 (6.78%) Service Desk Analyst
9 3 (5.08%) SAP Project Manager
9 3 (5.08%) Support Engineer
9 3 (5.08%) Business Analyst
9 3 (5.08%) Consultant
9 3 (5.08%) Network Engineer
9 3 (5.08%) Implementation Engineer
10 2 (3.39%) Service Desk Team Leader
10 2 (3.39%) Network Design Consultant
10 2 (3.39%) Service Delivery Coordinator
Libraries, Frameworks & Software Standards
1 4 (6.78%) Web Services
2 2 (3.39%) Web Dynpro
2 2 (3.39%) Ajax
2 2 (3.39%) jQuery
Miscellaneous
1 4 (6.78%) Chip and PIN
1 4 (6.78%) Blackberry
2 3 (5.08%) Statistics
3 2 (3.39%) Management Information System
4 1 (1.69%) PMI
4 1 (1.69%) Computer Science
4 1 (1.69%) Mobile Computing
4 1 (1.69%) Enterprise Software
Operating Systems
1 6 (10.17%) Windows
2 3 (5.08%) Linux
3 2 (3.39%) SELinux
4 1 (1.69%) Solaris
4 1 (1.69%) UNIX
Processes & Methodologies
1 30 (50.85%) ITIL
2 12 (20.34%) Change Management
3 10 (16.95%) Incident Management
4 9 (15.25%) Project Management
5 7 (11.86%) E-Commerce
5 7 (11.86%) ERP
6 6 (10.17%) Service Management
6 6 (10.17%) SAP Implementation
6 6 (10.17%) Continuous Improvement
6 6 (10.17%) Root Cause Analysis
7 5 (8.47%) Mentoring
7 5 (8.47%) Coaching
7 5 (8.47%) Time Management
7 5 (8.47%) Disaster Recovery
7 5 (8.47%) Business Continuity
8 4 (6.78%) CRM
8 4 (6.78%) CMMI
8 4 (6.78%) Business Intelligence
8 4 (6.78%) DevOps
8 4 (6.78%) Stakeholder Management
Programming Languages
1 3 (5.08%) SQL
2 2 (3.39%) ABAP
2 2 (3.39%) VBA
Qualifications
1 7 (11.86%) Degree
2 4 (6.78%) ITIL Certification
2 4 (6.78%) CCNA
2 4 (6.78%) Cisco Certification
3 2 (3.39%) Microsoft Certification
3 2 (3.39%) MCP
3 2 (3.39%) CCNP
4 1 (1.69%) PMI Certification
Quality Assurance & Compliance
1 18 (30.51%) SLA
2 3 (5.08%) PCI DSS
3 1 (1.69%) Sarbanes-Oxley
3 1 (1.69%) QA
System Software
1 8 (13.56%) Active Directory
2 2 (3.39%) vSphere
3 1 (1.69%) VMware Infrastructure
Systems Management
1 2 (3.39%) Puppet
Vendors
1 17 (28.81%) SAP
2 12 (20.34%) Microsoft
3 4 (6.78%) Cisco
4 3 (5.08%) Oracle
5 2 (3.39%) Business Objects
5 2 (3.39%) Splunk
6 1 (1.69%) HP
6 1 (1.69%) Juniper
6 1 (1.69%) Symantec
6 1 (1.69%) VMware
6 1 (1.69%) Sourcefire
6 1 (1.69%) Fortinet
6 1 (1.69%) Qualys
6 1 (1.69%) Veeam
6 1 (1.69%) F5
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 6 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Posted: 6 days ago
Cambridge
Claremont Consulting Limited
Salary: £60000 - £70000 per annum
Posted: 6 days ago
Cambridge
Cambridge Assessment
Salary: Salary Grade G: £40,900 - £46,000
Posted: 13 days ago