The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 98 74 94
Rank change year-on-year
-24 +20
Permanent jobs citing Service Delivery 23 43 26
As % of all permanent IT jobs located in Cambridge 1.29% 2.60% 1.44%
As % of the Processes & Methodologies category 1.59% 3.40% 1.92%
Number of salaries quoted 18 29 25
Average salary £42,000 £56,000 £42,500
Average salary % change year-on-year
-25.00% +31.76%
90% offered a salary of more than £28,100 £35,000 £30,000
10% offered a salary of more than £55,000 £67,000 £60,000
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1445 1263 1355
As % of all permanent IT jobs located in Cambridge 81.23% 76.45% 75.28%
Number of salaries quoted 1150 1084 1163
Average salary £42,000 £42,500 £39,000
Average salary % change year-on-year
-1.17% +8.97%
90% offered a salary of more than £29,500 £32,500 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Cambridgeshire

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 25 July 2014.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 25 July 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (32.65%) ITIL
2 15 (30.61%) SAP
3 11 (22.45%) SLA
4 9 (18.37%) Change Management
4 9 (18.37%) Finance
4 9 (18.37%) Incident Management
5 8 (16.33%) Project Management
6 7 (14.29%) Microsoft
6 7 (14.29%) ERP
6 7 (14.29%) MS Office
6 7 (14.29%) Windows
6 7 (14.29%) SAP Portal
7 6 (12.24%) PCI DSS
7 6 (12.24%) Linux
7 6 (12.24%) TCP/IP
7 6 (12.24%) Continuous Improvement
8 5 (10.20%) Telecoms
8 5 (10.20%) Root Cause Analysis
8 5 (10.20%) VoIP
8 5 (10.20%) MS Excel
8 5 (10.20%) ITIL Certification
8 5 (10.20%) NetWeaver
8 5 (10.20%) Financial Institution
8 5 (10.20%) Disaster Recovery
9 4 (8.16%) Operations Management
9 4 (8.16%) Fortinet
9 4 (8.16%) Sourcefire
9 4 (8.16%) Intrusion Detection
9 4 (8.16%) Qualys
9 4 (8.16%) SAP Implementation

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 25 July 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) SAP Portal
2 5 (10.20%) NetWeaver
3 2 (4.08%) Blackberry Enterprise Server
3 2 (4.08%) Exchange Server 5.5
3 2 (4.08%) Exchange Server 2007
3 2 (4.08%) MS Exchange
Applications
1 7 (14.29%) MS Office
2 5 (10.20%) MS Excel
3 3 (6.12%) MS PowerPoint
4 2 (4.08%) MS Visio
Business Applications
1 1 (2.04%) Oracle Applications
Cloud Services
1 2 (4.08%) SaaS
2 1 (2.04%) Amazon AWS
Communications & Networking
1 6 (12.24%) TCP/IP
2 5 (10.20%) VoIP
3 4 (8.16%) Intrusion Detection
4 3 (6.12%) LAN
4 3 (6.12%) WAN
5 2 (4.08%) Ethernet
5 2 (4.08%) WLAN
5 2 (4.08%) DNS
5 2 (4.08%) BGP
5 2 (4.08%) EIGRP
5 2 (4.08%) Firewall
5 2 (4.08%) Wireless
Database & Business Intelligence
1 4 (8.16%) SAP BW
2 1 (2.04%) Spotfire
2 1 (2.04%) SAP HANA
2 1 (2.04%) SQL Server
2 1 (2.04%) Oracle Discoverer
General
1 9 (18.37%) Finance
2 5 (10.20%) Financial Institution
2 5 (10.20%) Telecoms
3 2 (4.08%) Electronics
3 2 (4.08%) Manufacturing
3 2 (4.08%) Military
Job Titles
1 12 (24.49%) Analyst
2 6 (12.24%) Service Manager
3 5 (10.20%) Delivery Manager
3 5 (10.20%) SAP Manager
3 5 (10.20%) Support Engineer
4 4 (8.16%) Project Manager
4 4 (8.16%) Services Delivery Manager
4 4 (8.16%) Security Analyst
5 3 (6.12%) Administrator
5 3 (6.12%) Business Analyst
5 3 (6.12%) Developer
5 3 (6.12%) Network Engineer
5 3 (6.12%) Implementation Engineer
5 3 (6.12%) SAP Project Manager
5 3 (6.12%) Team Leader
6 2 (4.08%) Change Analyst
6 2 (4.08%) Help Desk Team Lead
6 2 (4.08%) Change Manager
6 2 (4.08%) SAP Change Manager
6 2 (4.08%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 3 (6.12%) Web Dynpro
1 3 (6.12%) Ajax
1 3 (6.12%) jQuery
2 1 (2.04%) Web Services
Miscellaneous
1 3 (6.12%) Statistics
2 2 (4.08%) Chip and PIN
2 2 (4.08%) Blackberry
3 1 (2.04%) Management Information System
3 1 (2.04%) Mobile App
3 1 (2.04%) Enterprise Software
Operating Systems
1 7 (14.29%) Windows
2 6 (12.24%) Linux
3 4 (8.16%) Solaris
3 4 (8.16%) UNIX
4 2 (4.08%) SELinux
Processes & Methodologies
1 16 (32.65%) ITIL
2 9 (18.37%) Change Management
2 9 (18.37%) Incident Management
3 8 (16.33%) Project Management
4 7 (14.29%) ERP
5 6 (12.24%) Continuous Improvement
6 5 (10.20%) Disaster Recovery
6 5 (10.20%) Root Cause Analysis
7 4 (8.16%) CRM
7 4 (8.16%) E-Commerce
7 4 (8.16%) SIEM
7 4 (8.16%) SAP Implementation
7 4 (8.16%) Operations Management
8 3 (6.12%) Business Continuity
8 3 (6.12%) Business Analysis
8 3 (6.12%) Business Process Improvement
8 3 (6.12%) Matrix Management
8 3 (6.12%) B2B
8 3 (6.12%) Validation
8 3 (6.12%) Service Management
Programming Languages
1 3 (6.12%) ABAP
2 2 (4.08%) SQL
3 1 (2.04%) VBA
Qualifications
1 5 (10.20%) ITIL Certification
2 4 (8.16%) CCNA
2 4 (8.16%) Cisco Certification
3 2 (4.08%) Microsoft Certification
3 2 (4.08%) MCP
3 2 (4.08%) CCNP
3 2 (4.08%) Degree
Quality Assurance & Compliance
1 11 (22.45%) SLA
2 6 (12.24%) PCI DSS
3 4 (8.16%) Sarbanes-Oxley
4 1 (2.04%) QA
System Software
1 3 (6.12%) VMware Infrastructure
2 2 (4.08%) vSphere
2 2 (4.08%) VMware ESXi
2 2 (4.08%) Active Directory
Systems Management
1 2 (4.08%) Puppet
Vendors
1 15 (30.61%) SAP
2 7 (14.29%) Microsoft
3 4 (8.16%) Juniper
3 4 (8.16%) Cisco
3 4 (8.16%) Sourcefire
3 4 (8.16%) Fortinet
3 4 (8.16%) Qualys
3 4 (8.16%) Symantec
3 4 (8.16%) F5
4 3 (6.12%) VMware
5 2 (4.08%) Splunk
5 2 (4.08%) Oracle
6 1 (2.04%) Business Objects
6 1 (2.04%) Red Hat
6 1 (2.04%) Sun
6 1 (2.04%) HP
6 1 (2.04%) Veeam