The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 85 75 82
Rank change year-on-year
-10 +7
Permanent jobs citing Service Delivery 30 35 47
As % of all permanent IT jobs located in Cambridge 1.66% 2.22% 2.43%
As % of the Processes & Methodologies category 2.04% 2.84% 3.19%
Number of salaries quoted 22 23 30
Average salary £52,250 £42,500 £42,500
Average salary % change year-on-year
+22.94% -
90% offered a salary of more than £25,500 £35,000 £30,000
10% offered a salary of more than £70,000 £65,000 £50,000
UK excluding London average salary £43,750 £45,000 £42,500
% change year-on-year
-2.77% +5.88%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1469 1232 1473
As % of all permanent IT jobs located in Cambridge 81.07% 78.22% 76.16%
Number of salaries quoted 1129 1067 1281
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £29,500 £31,500 £28,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 28 August 2014.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 August 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 28 (49.12%) ITIL
2 17 (29.82%) SAP
2 17 (29.82%) SLA
3 13 (22.81%) Microsoft
3 13 (22.81%) Change Management
3 13 (22.81%) Finance
4 10 (17.54%) Incident Management
5 9 (15.79%) Project Management
5 9 (15.79%) MS Office
6 8 (14.04%) Active Directory
6 8 (14.04%) MS Excel
7 7 (12.28%) E-Commerce
7 7 (12.28%) ERP
8 6 (10.53%) Windows
8 6 (10.53%) Telecoms
8 6 (10.53%) Service Management
8 6 (10.53%) Degree
8 6 (10.53%) SAP Portal
8 6 (10.53%) SAP Implementation
8 6 (10.53%) Time Management
8 6 (10.53%) Continuous Improvement
8 6 (10.53%) Root Cause Analysis
9 5 (8.77%) Disaster Recovery
9 5 (8.77%) Financial Institution
9 5 (8.77%) Business Continuity
9 5 (8.77%) WAN
10 4 (7.02%) LAN
10 4 (7.02%) MS Visio
10 4 (7.02%) MS Exchange
10 4 (7.02%) Cisco

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 28 August 2014, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.53%) SAP Portal
2 4 (7.02%) MS Exchange
2 4 (7.02%) Blackberry Enterprise Server
2 4 (7.02%) NetWeaver
2 4 (7.02%) Exchange Server 2007
2 4 (7.02%) Exchange Server 5.5
Applications
1 9 (15.79%) MS Office
2 8 (14.04%) MS Excel
3 4 (7.02%) MS Visio
4 3 (5.26%) MS PowerPoint
Business Applications
1 1 (1.75%) SAP SCM
1 1 (1.75%) Oracle EBS
1 1 (1.75%) SAP HR
Cloud Services
1 4 (7.02%) Amazon AWS
2 2 (3.51%) SaaS
Communications & Networking
1 5 (8.77%) WAN
2 4 (7.02%) LAN
3 3 (5.26%) TCP/IP
4 2 (3.51%) DNS
4 2 (3.51%) VoIP
4 2 (3.51%) WLAN
4 2 (3.51%) Ethernet
4 2 (3.51%) EIGRP
4 2 (3.51%) BGP
4 2 (3.51%) Firewall
4 2 (3.51%) Wireless
4 2 (3.51%) Network Security
5 1 (1.75%) Intrusion Detection
Database & Business Intelligence
1 4 (7.02%) SAP BW
2 2 (3.51%) SQL Server
2 2 (3.51%) Spotfire
3 1 (1.75%) SAP HANA
3 1 (1.75%) Oracle Reports
General
1 13 (22.81%) Finance
2 6 (10.53%) Telecoms
3 5 (8.77%) Financial Institution
4 4 (7.02%) Military
4 4 (7.02%) Electronics
5 2 (3.51%) Manufacturing
Job Titles
1 15 (26.32%) Analyst
2 8 (14.04%) Delivery Manager
2 8 (14.04%) Service Manager
2 8 (14.04%) Team Leader
3 7 (12.28%) Services Delivery Manager
3 7 (12.28%) Project Manager
4 6 (10.53%) Service Analyst
5 5 (8.77%) SAP Manager
6 4 (7.02%) Business Analyst
6 4 (7.02%) Delivery Project Manager
6 4 (7.02%) Help Desk Team Lead
6 4 (7.02%) Service Desk Analyst
7 3 (5.26%) Implementation Engineer
7 3 (5.26%) SAP Project Manager
7 3 (5.26%) Support Engineer
7 3 (5.26%) Consultant
7 3 (5.26%) Network Engineer
8 2 (3.51%) Development Manager
8 2 (3.51%) Developer
8 2 (3.51%) Coordinator
Libraries, Frameworks & Software Standards
1 4 (7.02%) Web Services
2 2 (3.51%) Web Dynpro
2 2 (3.51%) jQuery
2 2 (3.51%) Ajax
Miscellaneous
1 4 (7.02%) Blackberry
1 4 (7.02%) Chip and PIN
2 3 (5.26%) Statistics
3 2 (3.51%) Management Information System
4 1 (1.75%) Enterprise Software
Operating Systems
1 6 (10.53%) Windows
2 3 (5.26%) Linux
3 2 (3.51%) SELinux
4 1 (1.75%) UNIX
4 1 (1.75%) Solaris
Processes & Methodologies
1 28 (49.12%) ITIL
2 13 (22.81%) Change Management
3 10 (17.54%) Incident Management
4 9 (15.79%) Project Management
5 7 (12.28%) E-Commerce
5 7 (12.28%) ERP
6 6 (10.53%) Service Management
6 6 (10.53%) SAP Implementation
6 6 (10.53%) Time Management
6 6 (10.53%) Continuous Improvement
6 6 (10.53%) Root Cause Analysis
7 5 (8.77%) Disaster Recovery
7 5 (8.77%) Business Continuity
8 4 (7.02%) PRINCE2
8 4 (7.02%) CRM
8 4 (7.02%) CMMI
8 4 (7.02%) DevOps
9 3 (5.26%) Business Analysis
9 3 (5.26%) Matrix Management
9 3 (5.26%) Regression Testing
Programming Languages
1 3 (5.26%) SQL
2 2 (3.51%) ABAP
2 2 (3.51%) VBA
Qualifications
1 6 (10.53%) Degree
2 4 (7.02%) CCNA
2 4 (7.02%) Cisco Certification
3 3 (5.26%) ITIL Certification
4 2 (3.51%) CCNP
4 2 (3.51%) MCP
4 2 (3.51%) Microsoft Certification
Quality Assurance & Compliance
1 17 (29.82%) SLA
2 3 (5.26%) PCI DSS
3 1 (1.75%) QA
3 1 (1.75%) Sarbanes-Oxley
System Software
1 8 (14.04%) Active Directory
2 2 (3.51%) vSphere
3 1 (1.75%) VMware Infrastructure
Systems Management
1 2 (3.51%) Puppet
Vendors
1 17 (29.82%) SAP
2 13 (22.81%) Microsoft
3 4 (7.02%) Cisco
4 3 (5.26%) Oracle
5 2 (3.51%) Business Objects
5 2 (3.51%) Splunk
6 1 (1.75%) F5
6 1 (1.75%) Veeam
6 1 (1.75%) Sourcefire
6 1 (1.75%) Fortinet
6 1 (1.75%) Qualys
6 1 (1.75%) VMware
6 1 (1.75%) Symantec
6 1 (1.75%) Juniper
6 1 (1.75%) HP
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Cambridge Assessment
Posted: Yesterday
Cambridge
Claremont Consulting Limited
Salary: £60000 - £70000 per annum
Posted: Yesterday
Cambridge
Cambridge Assessment
Salary: Salary Grade G: £40,900 - £46,000
Posted: 8 days ago