The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 80 99 49
Rank change year-on-year
+19 -50
Permanent jobs citing Service Delivery 28 18 74
As % of all permanent IT jobs located in Cambridge 1.81% 1.20% 4.02%
As % of the Processes & Methodologies category 2.23% 1.46% 5.47%
Number of salaries quoted 24 10 48
Average salary £42,500 £52,500 £45,000
Average salary % change year-on-year
-19.04% +16.66%
90% offered a salary of more than £25,000 £32,050 £40,000
10% offered a salary of more than £54,250 £56,500 £55,000
UK excluding London average salary £45,000 £40,849 £42,500
% change year-on-year
+10.16% -3.88%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1258 1237 1354
As % of all permanent IT jobs located in Cambridge 81.32% 82.58% 73.59%
Number of salaries quoted 989 1066 1132
Average salary £43,900 £40,500 £40,000
Average salary % change year-on-year
+8.39% +1.25%
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £56,400 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 3 March 2015.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 3 March 2015, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 35 (49.30%) ITIL
2 31 (43.66%) SLA
3 26 (36.62%) Microsoft
4 20 (28.17%) Windows
5 15 (21.13%) UNIX
5 15 (21.13%) Active Directory
6 14 (19.72%) Linux
7 13 (18.31%) Windows 7
8 12 (16.90%) Cisco
9 10 (14.08%) SCCM
9 10 (14.08%) Service Management
9 10 (14.08%) Data Security
9 10 (14.08%) MS Excel
9 10 (14.08%) PowerShell
9 10 (14.08%) Analytical Skills
10 9 (12.68%) MS Office
10 9 (12.68%) Telecoms
11 8 (11.27%) SQL
11 8 (11.27%) LAN
11 8 (11.27%) WAN
11 8 (11.27%) PRINCE
11 8 (11.27%) ITIL Certification
11 8 (11.27%) PMI
11 8 (11.27%) PMI Certification
12 7 (9.86%) DNS
12 7 (9.86%) DHCP
12 7 (9.86%) Windows XP
12 7 (9.86%) IIS
12 7 (9.86%) Information Security
12 7 (9.86%) Statistics

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 3 March 2015, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.86%) IIS
2 6 (8.45%) Tomcat
3 5 (7.04%) SharePoint
3 5 (7.04%) Apache
4 2 (2.82%) JBoss
4 2 (2.82%) MS Exchange
4 2 (2.82%) Blackberry Enterprise Server
4 2 (2.82%) Exchange Server 5.5
4 2 (2.82%) Exchange Server 2007
Applications
1 10 (14.08%) MS Excel
2 9 (12.68%) MS Office
3 2 (2.82%) MS Visio
Cloud Services
1 3 (4.23%) SaaS
2 1 (1.41%) Office 365
2 1 (1.41%) Amazon AWS
Communications & Networking
1 8 (11.27%) LAN
1 8 (11.27%) WAN
2 7 (9.86%) DHCP
2 7 (9.86%) DNS
3 5 (7.04%) iSCSI
4 3 (4.23%) Reverse Proxy
5 2 (2.82%) NetScaler
5 2 (2.82%) Internet
6 1 (1.41%) Firewall
6 1 (1.41%) SSL
6 1 (1.41%) SAN
6 1 (1.41%) HTTP
6 1 (1.41%) Network Security
6 1 (1.41%) AMQP
Database & Business Intelligence
1 3 (4.23%) MySQL
2 1 (1.41%) Data Mining
2 1 (1.41%) MongoDB
Development Applications
1 1 (1.41%) Subversion
1 1 (1.41%) JIRA
1 1 (1.41%) Atlassian Bamboo
1 1 (1.41%) Git (software)
1 1 (1.41%) Gerrit
1 1 (1.41%) Jenkins
General
1 9 (12.68%) Telecoms
2 7 (9.86%) Finance
3 3 (4.23%) Financial Institution
4 2 (2.82%) Electronics
Job Titles
1 16 (22.54%) Service Manager
2 13 (18.31%) Analyst
3 12 (16.90%) Service Analyst
3 12 (16.90%) Service Desk Analyst
3 12 (16.90%) Delivery Manager
3 12 (16.90%) Services Delivery Manager
4 10 (14.08%) IT Manager
5 8 (11.27%) Services Director
6 6 (8.45%) Technical Manager
7 5 (7.04%) IT Support Technician
7 5 (7.04%) Support Technician
7 5 (7.04%) IT Support
8 4 (5.63%) Administrator
8 4 (5.63%) Technical Services Manager
9 3 (4.23%) 2nd Line Support
9 3 (4.23%) Desktop Support
9 3 (4.23%) Support Engineer
9 3 (4.23%) Implementation Engineer
10 2 (2.82%) Technical Support
10 2 (2.82%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (2.82%) FastCGI
2 1 (1.41%) HTML
2 1 (1.41%) .NET
2 1 (1.41%) ASP.NET
2 1 (1.41%) CSS
2 1 (1.41%) Web Services
2 1 (1.41%) Middleware
Miscellaneous
1 10 (14.08%) Analytical Skills
2 8 (11.27%) PMI
3 7 (9.86%) Statistics
3 7 (9.86%) Management Information System
4 5 (7.04%) Clustering
4 5 (7.04%) PKI
4 5 (7.04%) User Experience
4 5 (7.04%) Mobile Computing
5 3 (4.23%) Performance Metrics
5 3 (4.23%) PDA
5 3 (4.23%) Computer Science
6 2 (2.82%) Blackberry
6 2 (2.82%) Mobile Payment
6 2 (2.82%) Internet of Things
7 1 (1.41%) Mobile App
7 1 (1.41%) iSeries
Operating Systems
1 20 (28.17%) Windows
2 15 (21.13%) UNIX
3 14 (19.72%) Linux
4 13 (18.31%) Windows 7
5 7 (9.86%) Windows XP
6 6 (8.45%) Windows 8
7 3 (4.23%) Android
Processes & Methodologies
1 35 (49.30%) ITIL
2 10 (14.08%) Service Management
2 10 (14.08%) Data Security
3 8 (11.27%) PRINCE
4 7 (9.86%) Information Security
5 6 (8.45%) Project Management
6 4 (5.63%) B2B
6 4 (5.63%) E-Commerce
7 3 (4.23%) Incident Management
7 3 (4.23%) Stakeholder Management
7 3 (4.23%) Problem Management
7 3 (4.23%) Time Management
7 3 (4.23%) DevOps
7 3 (4.23%) Line Management
8 2 (2.82%) Data Protection
8 2 (2.82%) ITIL V3
8 2 (2.82%) Enterprise Architecture
8 2 (2.82%) Web Development
8 2 (2.82%) Data Modelling
8 2 (2.82%) Business Intelligence
Programming Languages
1 10 (14.08%) PowerShell
2 8 (11.27%) SQL
3 4 (5.63%) Python
3 4 (5.63%) Perl
4 2 (2.82%) PHP
4 2 (2.82%) C
4 2 (2.82%) Java
5 1 (1.41%) Shell Script
5 1 (1.41%) C#
Qualifications
1 8 (11.27%) ITIL Certification
1 8 (11.27%) PMI Certification
2 6 (8.45%) Degree
3 1 (1.41%) SC Cleared
3 1 (1.41%) DV Cleared
3 1 (1.41%) Security Cleared
3 1 (1.41%) Microsoft Certification
Quality Assurance & Compliance
1 31 (43.66%) SLA
2 1 (1.41%) COBIT
System Software
1 15 (21.13%) Active Directory
2 5 (7.04%) vSphere
2 5 (7.04%) VMware ESXi
3 2 (2.82%) XenApp
3 2 (2.82%) XenDesktop
4 1 (1.41%) Squid
4 1 (1.41%) Varnish
Systems Management
1 10 (14.08%) SCCM
2 3 (4.23%) Puppet
Vendors
1 26 (36.62%) Microsoft
2 12 (16.90%) Cisco
3 7 (9.86%) VMware
4 3 (4.23%) Citrix
5 2 (2.82%) Red Hat
6 1 (1.41%) TOWER Software
6 1 (1.41%) Vertica
6 1 (1.41%) IBM
6 1 (1.41%) Intel
Cambridge, Cambridgeshire
Opus IT Consulting
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: Yesterday
Cambridge
Computer Futures
Salary: £38000 - £48000 per annum + Negotiable - DOE
Posted: 19 days ago