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This section looks at the demand for Services Delivery skills within the Cambridge region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT job ads that have cited Service Delivery over the 3 months to 18 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 18 Jul 2008Same period last year
Rank132124
Rank change on same period last yearDown-8
Matching permanent IT job ads104
As % of all UK permanent IT job ads sampled0.005 %0.002 %
As % of the category below0.637 %0.329 %
Salaries quoted94
Average minimum salary£39,778£35,000
Average salary£42,722£37,500
% change on same period last year+13.92 %
Average maximum salary£45,667£40,000
UK excluding London average salary£44,206£45,299
% change on same period last year-2.41 %
Processes & Methodologies CambridgeProcesses & Methodologies
Cambridge
Matching permanent IT job ads15691214
As % of all UK permanent IT job ads sampled0.819 %0.501 %
Salaries quoted13931001
Average minimum salary£34,564£35,183
Average salary£37,622£38,587
% change on same period last year-2.50 %
Average maximum salary£40,679£41,992
UK excluding London average salary£42,583£44,532
% change on same period last year-4.37 %
Service Delivery CambridgeshireService Delivery
Cambridgeshire

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Cambridge Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Cambridge Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 18 July 2008.

Cambridge Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 18 July 2008, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

115 (57.69 %)ITIL
28 (30.77 %)SLA
28 (30.77 %)ITIL Certification
36 (23.08 %)HP
36 (23.08 %)Cisco
36 (23.08 %)Windows
45 (19.23 %)Linux
45 (19.23 %)Incident Management
45 (19.23 %)QA
54 (15.38 %)Microsoft
54 (15.38 %)Service Management
63 (11.54 %)NHS
63 (11.54 %)Project Management
63 (11.54 %)PRINCE2
63 (11.54 %)Pensions
63 (11.54 %)Health
72 (7.692 %)Programme Management
72 (7.692 %)Retail
72 (7.692 %)AJAX
72 (7.692 %)Project Planning
72 (7.692 %)Informatics
72 (7.692 %)MS Office
72 (7.692 %)SOAP
72 (7.692 %)WebServices
72 (7.692 %)C#
72 (7.692 %)PHP
72 (7.692 %).NET
72 (7.692 %)Configuration Management
72 (7.692 %)Change Management
72 (7.692 %)OOD

Service Delivery
Top Related IT Skills by Category

For the 6 months to 18 July 2008, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
12 (7.692 %).NET
12 (7.692 %)SOAP
12 (7.692 %)WebServices
12 (7.692 %)AJAX
Application Platforms
11 (3.846 %)MS Exchange
Applications
12 (7.692 %)MS Office
21 (3.846 %)MS Excel
Communications & Networking
12 (7.692 %)WAN
21 (3.846 %)LAN
21 (3.846 %)VoIP
Database & Business Intelligence
11 (3.846 %)Crystal Reports
Development Applications
11 (3.846 %)WinRunner
11 (3.846 %)QuickTest Pro
General
13 (11.54 %)Health
13 (11.54 %)Pensions
22 (7.692 %)Retail
31 (3.846 %)Pharmaceutical
31 (3.846 %)Finance
Job Titles
114 (53.85 %)Service Manager
210 (38.46 %)Service Desk Manager
34 (15.38 %)ITIL Manager
34 (15.38 %)ITIL Service Manager
43 (11.54 %)Services Delivery Manager
43 (11.54 %)Delivery Manager
43 (11.54 %)Project Manager
52 (7.692 %)Programme Manager
52 (7.692 %)Desktop Manager
61 (3.846 %)Desktop Support
61 (3.846 %)Analyst
61 (3.846 %)Test Manager
61 (3.846 %)IT Manager
61 (3.846 %)Support Technician
61 (3.846 %)Helpdesk Analyst
61 (3.846 %)Operations Manager
61 (3.846 %)PC Support
61 (3.846 %)Support Manager
61 (3.846 %)Head Of IT
61 (3.846 %)Desktop Support Manager
Miscellaneous
13 (11.54 %)NHS
22 (7.692 %)Informatics
22 (7.692 %)EPoS
31 (3.846 %)French Language
31 (3.846 %)Management Information System
Operating Systems
16 (23.08 %)Windows
25 (19.23 %)Linux
31 (3.846 %)Windows XP
Processes & Methodologies
115 (57.69 %)ITIL
25 (19.23 %)Incident Management
34 (15.38 %)Service Management
43 (11.54 %)PRINCE2
43 (11.54 %)Project Management
52 (7.692 %)OOD
52 (7.692 %)Configuration Management
52 (7.692 %)Change Management
52 (7.692 %)Programme Management
52 (7.692 %)Project Planning
61 (3.846 %)Time Management
Programming Languages
12 (7.692 %)C#
12 (7.692 %)PHP
Qualifications
18 (30.77 %)ITIL Certification
21 (3.846 %)Degree
21 (3.846 %)PRINCE2 Practitioner
21 (3.846 %)ISEB
21 (3.846 %)Microsoft Certification
Quality Assurance & Compliance
18 (30.77 %)SLA
25 (19.23 %)QA
System Software
11 (3.846 %)Active Directory
Vendors
16 (23.08 %)Cisco
16 (23.08 %)HP
24 (15.38 %)Microsoft
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