The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 83 100 88
Rank change year-on-year
+17 -12
Permanent jobs citing Service Delivery 24 21 38
As % of all permanent IT jobs located in Cambridge 1.65% 1.19% 2.28%
As % of the Processes & Methodologies category 1.94% 1.44% 2.85%
Number of salaries quoted 21 16 25
Average salary £50,000 £42,500 £50,000
Average salary % change year-on-year
+17.64% -15.00%
90% offered a salary of more than £27,500 £29,000 £28,910
10% offered a salary of more than £82,500 £54,750 £71,000
UK excluding London average salary £45,000 £45,000 £42,625
% change year-on-year
- +5.57%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1236 1454 1334
As % of all permanent IT jobs located in Cambridge 84.77% 82.47% 79.88%
Number of salaries quoted 1044 1168 1161
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £30,000 £30,000 £32,500
10% offered a salary of more than £56,000 £60,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridge region.

Service Delivery Salary Trend in Cambridge

Service Delivery
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridge region over the 3 months to 1 July 2015.

Service Delivery Salary Histogram in Cambridge

Service Delivery
Top 30 Related IT Skills in Cambridge

For the 6 months to 1 July 2015, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 23 (57.50%) ITIL
2 18 (45.00%) SLA
3 14 (35.00%) Project Management
3 14 (35.00%) Microsoft
4 12 (30.00%) MS Excel
5 10 (25.00%) Incident Management
6 8 (20.00%) Data Centre
7 7 (17.50%) Degree
8 6 (15.00%) Programme Management
8 6 (15.00%) PRINCE2
8 6 (15.00%) Windows
8 6 (15.00%) Linux
8 6 (15.00%) ITIL Certification
8 6 (15.00%) SharePoint
8 6 (15.00%) Analytical Skills
9 5 (12.50%) Line Management
9 5 (12.50%) UNIX
9 5 (12.50%) Management Information System
9 5 (12.50%) COBIT
10 4 (10.00%) Enterprise Architecture
10 4 (10.00%) SCCM
10 4 (10.00%) PowerShell
10 4 (10.00%) Data Security
10 4 (10.00%) Finance
10 4 (10.00%) Information Security
10 4 (10.00%) Service Management
10 4 (10.00%) DHCP
10 4 (10.00%) Cisco
10 4 (10.00%) DNS
10 4 (10.00%) Mentoring

Service Delivery
Top Related IT Skills in Cambridge by Category

For the 6 months to 1 July 2015, IT jobs across the Cambridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) SharePoint
2 2 (5.00%) IIS
2 2 (5.00%) Apache
2 2 (5.00%) Tomcat
Applications
1 12 (30.00%) MS Excel
2 1 (2.50%) MS PowerPoint
2 1 (2.50%) MS Office
Business Applications
1 1 (2.50%) Oracle EBS
Cloud Services
1 3 (7.50%) SaaS
2 2 (5.00%) Office 365
Communications & Networking
1 4 (10.00%) DHCP
1 4 (10.00%) DNS
2 3 (7.50%) SAN
2 3 (7.50%) Firewall
3 2 (5.00%) iSCSI
3 2 (5.00%) NetScaler
4 1 (2.50%) Reverse Proxy
4 1 (2.50%) SSL
4 1 (2.50%) HTTP
Database & Business Intelligence
1 3 (7.50%) Data Mining
2 1 (2.50%) SAP BW
2 1 (2.50%) SQLPlus
2 1 (2.50%) SAP HANA
2 1 (2.50%) Oracle Database
2 1 (2.50%) MySQL
Development Applications
1 1 (2.50%) Toad
General
1 4 (10.00%) Finance
2 2 (5.00%) Telecoms
3 1 (2.50%) Retail
Job Titles
1 17 (42.50%) Service Manager
2 12 (30.00%) Delivery Manager
3 11 (27.50%) Services Delivery Manager
4 6 (15.00%) Analyst
5 4 (10.00%) Head of Operations
6 3 (7.50%) Knowledge Analyst
6 3 (7.50%) Services Director
6 3 (7.50%) Service Desk Manager
6 3 (7.50%) Head of IT
7 2 (5.00%) IT Services Manager
7 2 (5.00%) IT Architect
7 2 (5.00%) Technical Services Manager
7 2 (5.00%) IT Services Delivery Manager
7 2 (5.00%) Knowledge Manager
7 2 (5.00%) IT Security Architect
7 2 (5.00%) Citrix Administrator
7 2 (5.00%) Security Architect
7 2 (5.00%) Architect
7 2 (5.00%) Support Technician
7 2 (5.00%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (2.50%) Web Dynpro
Miscellaneous
1 8 (20.00%) Data Centre
2 6 (15.00%) Analytical Skills
3 5 (12.50%) Management Information System
4 2 (5.00%) Clustering
4 2 (5.00%) PKI
4 2 (5.00%) Performance Metrics
4 2 (5.00%) Statistics
4 2 (5.00%) Enterprise Software
4 2 (5.00%) User Experience
5 1 (2.50%) Mobile Payment
5 1 (2.50%) PDA
Operating Systems
1 6 (15.00%) Windows
1 6 (15.00%) Linux
2 5 (12.50%) UNIX
3 3 (7.50%) Windows 7
3 3 (7.50%) Windows 8
4 1 (2.50%) Android
Processes & Methodologies
1 23 (57.50%) ITIL
2 14 (35.00%) Project Management
3 10 (25.00%) Incident Management
4 6 (15.00%) PRINCE2
4 6 (15.00%) Programme Management
5 5 (12.50%) Line Management
6 4 (10.00%) Mentoring
6 4 (10.00%) Enterprise Architecture
6 4 (10.00%) Data Security
6 4 (10.00%) Information Security
6 4 (10.00%) Service Management
7 3 (7.50%) ITIL V3
7 3 (7.50%) Software Licensing
7 3 (7.50%) People Management
8 2 (5.00%) Security Architecture
8 2 (5.00%) Waterfall
8 2 (5.00%) Continuous Improvement
8 2 (5.00%) SABSA
8 2 (5.00%) Data Modelling
8 2 (5.00%) UML
Programming Languages
1 4 (10.00%) PowerShell
2 3 (7.50%) SQL
3 1 (2.50%) ABAP
3 1 (2.50%) Python
3 1 (2.50%) Shell Script
3 1 (2.50%) C
3 1 (2.50%) Java
3 1 (2.50%) Perl
Qualifications
1 7 (17.50%) Degree
2 6 (15.00%) ITIL Certification
3 2 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 18 (45.00%) SLA
2 5 (12.50%) COBIT
3 2 (5.00%) ISO/IEC 27001
System Software
1 2 (5.00%) XenApp
1 2 (5.00%) XenDesktop
1 2 (5.00%) vSphere
1 2 (5.00%) VMware ESXi
2 1 (2.50%) Active Directory
2 1 (2.50%) Squid
2 1 (2.50%) Varnish
Systems Management
1 4 (10.00%) SCCM
2 1 (2.50%) Puppet
Vendors
1 14 (35.00%) Microsoft
2 4 (10.00%) Cisco
3 3 (7.50%) Citrix
3 3 (7.50%) Remedy
3 3 (7.50%) TOWER Software
3 3 (7.50%) VMware
4 2 (5.00%) WorldPay
4 2 (5.00%) Oracle
5 1 (2.50%) SAP
5 1 (2.50%) Red Hat
Cambridge, Cambridgeshire
360 Resourcing Solutions
Salary: £49.3k - 57.1k per year
Posted: 6 days ago
Cambridge, East Anglia
LGSS
Salary: £44K to £55K
Posted: 15 days ago