Service Delivery Contracts in Cambridgeshire

Service Delivery
East of England > Cambridgeshire

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 13 17 16
Rank change year-on-year +4 -1 +17
Contract jobs citing Service Delivery 54 50 88
As % of all contract jobs advertised in Cambridgeshire 10.95% 8.42% 10.51%
As % of the Processes & Methodologies category 13.24% 9.51% 11.81%
Number of daily rates quoted 0 16 28
10th Percentile - £204 £126
25th Percentile - £205 £135
Median daily rate (50th Percentile) - £500 £400
Median % change year-on-year - +25.00% +33.33%
75th Percentile - £538 £488
90th Percentile - £575 -
East of England median daily rate £375 £475 £438
% change year-on-year -21.05% +8.57% +45.83%
Number of hourly rates quoted 53 31 58
10th Percentile - £13.29 -
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £13.66 £13.50
Median % change year-on-year +3.66% +1.19% +8.00%
75th Percentile £15.00 £13.91 £14.75
90th Percentile £15.12 - £15.75
East of England median hourly rate £14.16 £13.66 £13.50
% change year-on-year +3.66% +1.19% -6.40%

All Process and Methodology Skills
Cambridgeshire

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 408 526 745
As % of all contract IT jobs advertised in Cambridgeshire 82.76% 88.55% 89.01%
Number of daily rates quoted 148 284 371
10th Percentile £200 £200 £200
25th Percentile £350 £281 £315
Median daily rate (50th Percentile) £470 £450 £450
Median % change year-on-year +4.44% - +7.14%
75th Percentile £553 £536 £525
90th Percentile £683 £600 £595
East of England median daily rate £475 £475 £475
% change year-on-year - - +11.76%
Number of hourly rates quoted 192 150 242
10th Percentile - £13.41 -
25th Percentile £14.16 £14.25 £12.50
Median hourly rate £15.00 £14.50 £13.66
Median % change year-on-year +3.45% +6.15% +1.19%
75th Percentile £21.46 £20.56 £15.75
90th Percentile £48.00 £22.06 £22.00
East of England median hourly rate £40.00 £24.62 £15.50
% change year-on-year +62.47% +58.84% -13.58%

Service Delivery
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Delivery in Cambridgeshire

Service Delivery
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Cambridgeshire.

Daily rate trend for Service Delivery in Cambridgeshire

Service Delivery
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Cambridgeshire.

Hourly rate trend for Service Delivery in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Peterborough +3 54 - - 10
Service Delivery
East of England

Service Delivery
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 35 (64.81%) Microsoft Excel
1 35 (64.81%) Microsoft PowerPoint
Cloud Services
1 12 (22.22%) Microsoft 365
Communications & Networking
1 12 (22.22%) Wi-Fi
General
1 28 (51.85%) Social Skills
2 5 (9.26%) German Language
3 2 (3.70%) Lithuanian Language
4 1 (1.85%) Dutch Language
4 1 (1.85%) Hungarian Language
4 1 (1.85%) Retail
4 1 (1.85%) Spanish Language
Job Titles
1 44 (81.48%) Analyst
1 44 (81.48%) Service Analyst
2 32 (59.26%) Service Desk Analyst
3 27 (50.00%) Customer Analyst
3 27 (50.00%) Customer Service Analyst
4 15 (27.78%) Call Centre Analyst
5 12 (22.22%) 1st Line Service Desk Analyst
Operating Systems
1 4 (7.41%) Windows
Processes & Methodologies
1 54 (100.00%) Customer Service
1 54 (100.00%) Incident Management
2 53 (98.15%) Mathematics
2 53 (98.15%) Problem-Solving
3 30 (55.56%) ITIL
4 18 (33.33%) Problem Management
Qualifications
1 19 (35.19%) MCP
2 12 (22.22%) A+ Certification
2 12 (22.22%) MCSA
2 12 (22.22%) Microsoft Certification
3 1 (1.85%) SC Cleared
3 1 (1.85%) Security Cleared
System Software
1 12 (22.22%) Active Directory
Vendors
1 39 (72.22%) Microsoft
2 16 (29.63%) Citrix
3 12 (22.22%) ServiceNow
4 4 (7.41%) Cisco
4 4 (7.41%) NetApp