The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 58 43 50
Rank change year-on-year
-15 +7
Contract jobs citing Service Delivery 17 26 12
As % of all contract IT jobs located in Cambridgeshire 2.03% 3.15% 1.68%
As % of the Processes & Methodologies category 2.65% 4.47% 2.33%
Number of daily rates quoted 5 12 4
Average daily rate
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of your Daily Rate
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£413 £300 £400
Average daily rate % change year-on-year
+37.50% -25.00%
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 11 4 0
Average hourly rate £12.00 £16.13 -
Average hourly rate % change year-on-year
-25.58% -
UK excluding London average hourly rate £16.25 £14.63 £19.13
% change year-on-year
+11.11% -23.52%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
641 582 515
As % of all contract IT jobs located in Cambridgeshire 76.40% 70.46% 72.13%
Number of daily rates quoted 389 323 239
Average daily rate £375 £388 £400
Average daily rate % change year-on-year
-3.22% -3.12%
90% offered a daily rate of more than £272 £270 £275
10% offered a daily rate of more than £500 £475 £468
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 38 51 37
Average hourly rate £23.00 £27.50 £38.50
Average hourly rate % change year-on-year
-16.36% -28.57%
90% offered a hourly rate of more than £12.00 £14.80 £17.30
10% offered a hourly rate of more than £58.50 £46.60 £51.00
UK excluding London average hourly rate £30.52 £26.00 £31.00
% change year-on-year
+17.38% -16.12%

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Daily Rate Trend in Cambridgeshire

Service Delivery
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Hourly Rate Trend in Cambridgeshire

Service Delivery
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 4 August 2015.

Service Delivery Hourly Rate Histogram in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +5 9 - - 2
Cambridge -10 8 £413 +50.00% 7
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 4 August 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 30 (85.71%) ITIL
2 17 (48.57%) Windows
2 17 (48.57%) Citrix
2 17 (48.57%) Incident Management
3 15 (42.86%) Cisco
3 15 (42.86%) Microsoft
3 15 (42.86%) Adobe
3 15 (42.86%) MCP
3 15 (42.86%) MS Office
4 14 (40.00%) Symantec
5 13 (37.14%) McAfee
5 13 (37.14%) IBM Notes
5 13 (37.14%) Lotus
6 8 (22.86%) Project Management
7 7 (20.00%) Management Information System
7 7 (20.00%) SAP
8 6 (17.14%) Finance
9 5 (14.29%) Oracle ERP
9 5 (14.29%) SLA
9 5 (14.29%) Service Management
9 5 (14.29%) PRINCE2 Certification
9 5 (14.29%) Oracle
9 5 (14.29%) PRINCE2
9 5 (14.29%) ERP
10 4 (11.43%) Change Management
11 3 (8.57%) CAD
11 3 (8.57%) TCP/IP
11 3 (8.57%) Remedy
11 3 (8.57%) VMware
11 3 (8.57%) NHS

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 4 August 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 13 (37.14%) IBM Notes
2 2 (5.71%) MS Exchange
2 2 (5.71%) Exchange Server 2010
Applications
1 15 (42.86%) MS Office
Business Applications
1 5 (14.29%) Oracle ERP
Cloud Services
1 1 (2.86%) SaaS
Communications & Networking
1 3 (8.57%) TCP/IP
2 2 (5.71%) VPN
3 1 (2.86%) Intranet
3 1 (2.86%) Internet
3 1 (2.86%) Intrusion Detection
Database & Business Intelligence
1 2 (5.71%) SQL Server
1 2 (5.71%) SQL Server Reporting Services
1 2 (5.71%) SQL Server Integration Services
1 2 (5.71%) SQL Server Analysis Services
General
1 6 (17.14%) Finance
2 1 (2.86%) Legal
2 1 (2.86%) Back Office
Job Titles
1 17 (48.57%) Analyst
2 14 (40.00%) Service Analyst
2 14 (40.00%) Service Desk Analyst
3 13 (37.14%) Support Analyst
3 13 (37.14%) 1st Line Support
3 13 (37.14%) 1st Line Support Analyst
4 3 (8.57%) Desktop Engineer
5 2 (5.71%) Enterprise Architect
5 2 (5.71%) 2nd Line Support
5 2 (5.71%) Services Delivery Manager
5 2 (5.71%) Support Engineer
5 2 (5.71%) Architect
5 2 (5.71%) Desktop Support
5 2 (5.71%) 2nd Line Support Engineer
5 2 (5.71%) Service Manager
5 2 (5.71%) Desktop Support Engineer
5 2 (5.71%) Delivery Manager
5 2 (5.71%) Information Manager
6 1 (2.86%) IT Architect
6 1 (2.86%) Service Management Consultant
Miscellaneous
1 7 (20.00%) Management Information System
2 3 (8.57%) NHS
3 2 (5.71%) iPhone
3 2 (5.71%) iPad
3 2 (5.71%) Enterprise Software
3 2 (5.71%) Analytical Skills
3 2 (5.71%) Data Centre
4 1 (2.86%) Social Media
4 1 (2.86%) GIS
Operating Systems
1 17 (48.57%) Windows
2 2 (5.71%) Windows Server 2003
2 2 (5.71%) Windows Server 2008
2 2 (5.71%) Windows 7
2 2 (5.71%) Windows 8
2 2 (5.71%) Windows Server 2012
3 1 (2.86%) Solaris
3 1 (2.86%) Linux
3 1 (2.86%) UNIX
Processes & Methodologies
1 30 (85.71%) ITIL
2 17 (48.57%) Incident Management
3 8 (22.86%) Project Management
4 5 (14.29%) Service Management
4 5 (14.29%) PRINCE2
4 5 (14.29%) ERP
5 4 (11.43%) Change Management
6 3 (8.57%) CAD
6 3 (8.57%) Problem Management
7 2 (5.71%) Operations Management
7 2 (5.71%) Information Security
8 1 (2.86%) Programme Management
8 1 (2.86%) Agile Software Development
8 1 (2.86%) Asset Management
8 1 (2.86%) Zachman Framework
8 1 (2.86%) TOGAF
8 1 (2.86%) MODAF
8 1 (2.86%) Enterprise Architecture
8 1 (2.86%) Performance Management
8 1 (2.86%) Security Architecture
Programming Languages
1 2 (5.71%) PowerShell
Qualifications
1 15 (42.86%) MCP
2 5 (14.29%) PRINCE2 Certification
3 2 (5.71%) ITIL Certification
3 2 (5.71%) VMware Certified Professional (VCP)
3 2 (5.71%) Degree
3 2 (5.71%) MCSE
3 2 (5.71%) CCNA
3 2 (5.71%) Citrix Certification
3 2 (5.71%) Cisco Certification
3 2 (5.71%) Microsoft Certification
4 1 (2.86%) SC Cleared
4 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 2 (5.71%) COBIT
3 1 (2.86%) ISO/IEC 20000
3 1 (2.86%) PCI DSS
3 1 (2.86%) Sarbanes-Oxley
3 1 (2.86%) ISO/IEC 27001
System Software
1 2 (5.71%) Active Directory
1 2 (5.71%) Terminal Server
1 2 (5.71%) XenApp
1 2 (5.71%) XenDesktop
Systems Management
1 2 (5.71%) SCCM
2 1 (2.86%) Nagios
Vendors
1 17 (48.57%) Citrix
2 15 (42.86%) Cisco
2 15 (42.86%) Microsoft
2 15 (42.86%) Adobe
3 14 (40.00%) Symantec
4 13 (37.14%) McAfee
4 13 (37.14%) Lotus
5 7 (20.00%) SAP
6 5 (14.29%) Oracle
7 3 (8.57%) Remedy
7 3 (8.57%) VMware
8 2 (5.71%) MobileIron
8 2 (5.71%) Sophos
8 2 (5.71%) Wyse
8 2 (5.71%) Google
8 2 (5.71%) Mapinfo
9 1 (2.86%) Juniper
9 1 (2.86%) Fortinet
9 1 (2.86%) Qualys
9 1 (2.86%) SolarWinds
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Open Link Resource Limited
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Rate: £325 - 425 per day
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Rate: £11 - £13 per hour
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