The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 56 52 58
Rank change year-on-year
-4 +6
Contract jobs citing Service Delivery 17 19 2
As % of all contract IT jobs located in Cambridgeshire 2.15% 2.51% 0.31%
As % of the Processes & Methodologies category 2.86% 3.47% 0.48%
Number of daily rates quoted 7 9 2
Average daily rate
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£413 £375 £400
Average daily rate % change year-on-year
+10.00% -6.25%
UK excluding London average daily rate £388 £363 £350
% change year-on-year
+6.89% +3.57%
Number of hourly rates quoted 9 2 0
Average hourly rate £12.00 £80.75 -
Average hourly rate % change year-on-year
-85.13% -
UK excluding London average hourly rate £16.50 £14.75 £15.00
% change year-on-year
+11.86% -1.66%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
595 548 419
As % of all contract IT jobs located in Cambridgeshire 75.41% 72.39% 65.26%
Number of daily rates quoted 363 289 205
Average daily rate £375 £390 £375
Average daily rate % change year-on-year
-3.84% +4.00%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £500 £500 £465
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 37 43 34
Average hourly rate £23.50 £27.50 £38.00
Average hourly rate % change year-on-year
-14.54% -27.63%
90% offered a hourly rate of more than £12.00 £15.93 £20.25
10% offered a hourly rate of more than £52.50 £46.50 £42.50
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Daily Rate Trend in Cambridgeshire

Service Delivery
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 3 July 2015.

Service Delivery Daily Rate Histogram in Cambridgeshire

Service Delivery
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Hourly Rate Trend in Cambridgeshire

Service Delivery
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 3 July 2015.

Service Delivery Hourly Rate Histogram in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +11 8 - - 1
Cambridge -7 8 £413 +50.00% 2
Huntingdon - 1 £600 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 3 July 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 32 (86.49%) ITIL
2 20 (54.05%) Windows
3 19 (51.35%) Citrix
3 19 (51.35%) Incident Management
4 18 (48.65%) Microsoft
5 17 (45.95%) Adobe
5 17 (45.95%) Cisco
5 17 (45.95%) MCP
5 17 (45.95%) MS Office
6 15 (40.54%) Symantec
7 14 (37.84%) McAfee
7 14 (37.84%) IBM Notes
7 14 (37.84%) Lotus
8 8 (21.62%) Project Management
9 7 (18.92%) Management Information System
9 7 (18.92%) SAP
10 6 (16.22%) SLA
11 5 (13.51%) PRINCE2 Certification
11 5 (13.51%) Oracle
11 5 (13.51%) PRINCE2
11 5 (13.51%) ERP
11 5 (13.51%) Oracle ERP
11 5 (13.51%) Service Management
11 5 (13.51%) Change Management
11 5 (13.51%) Finance
12 4 (10.81%) Problem Management
12 4 (10.81%) Windows 7
12 4 (10.81%) Windows Server 2008
12 4 (10.81%) Exchange Server 2010
12 4 (10.81%) VMware

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 14 (37.84%) IBM Notes
2 4 (10.81%) MS Exchange
2 4 (10.81%) Exchange Server 2010
3 1 (2.70%) Exchange Server 2003
3 1 (2.70%) Exchange Server 2007
Applications
1 17 (45.95%) MS Office
Business Applications
1 5 (13.51%) Oracle ERP
Cloud Services
1 1 (2.70%) SaaS
Communications & Networking
1 4 (10.81%) TCP/IP
2 3 (8.11%) VPN
3 1 (2.70%) Intranet
3 1 (2.70%) Intrusion Detection
Database & Business Intelligence
1 2 (5.41%) SQL Server
1 2 (5.41%) SQL Server Reporting Services
1 2 (5.41%) SQL Server Integration Services
1 2 (5.41%) SQL Server Analysis Services
General
1 5 (13.51%) Finance
2 1 (2.70%) Back Office
Job Titles
1 18 (48.65%) Analyst
2 15 (40.54%) 1st Line Support
2 15 (40.54%) Service Analyst
2 15 (40.54%) Service Desk Analyst
3 14 (37.84%) Support Analyst
3 14 (37.84%) 1st Line Support Analyst
4 4 (10.81%) Desktop Engineer
5 3 (8.11%) 2nd Line Support
5 3 (8.11%) Support Engineer
5 3 (8.11%) Desktop Support Engineer
5 3 (8.11%) 2nd Line Support Engineer
5 3 (8.11%) Desktop Support
6 2 (5.41%) Service Manager
6 2 (5.41%) Delivery Manager
6 2 (5.41%) Information Manager
6 2 (5.41%) Architect
6 2 (5.41%) Services Delivery Manager
6 2 (5.41%) Enterprise Architect
7 1 (2.70%) Implementation Analyst
7 1 (2.70%) Security Analyst
Miscellaneous
1 7 (18.92%) Management Information System
2 3 (8.11%) iPhone
2 3 (8.11%) iPad
2 3 (8.11%) NHS
3 2 (5.41%) Enterprise Software
3 2 (5.41%) Analytical Skills
3 2 (5.41%) Data Centre
Operating Systems
1 20 (54.05%) Windows
2 4 (10.81%) Windows Server 2008
2 4 (10.81%) Windows 7
2 4 (10.81%) Windows Server 2003
3 3 (8.11%) Windows 8
3 3 (8.11%) Windows Server 2012
4 1 (2.70%) Solaris
4 1 (2.70%) Linux
4 1 (2.70%) Windows XP
4 1 (2.70%) Windows Vista
4 1 (2.70%) UNIX
Processes & Methodologies
1 32 (86.49%) ITIL
2 19 (51.35%) Incident Management
3 8 (21.62%) Project Management
4 5 (13.51%) Service Management
4 5 (13.51%) Change Management
4 5 (13.51%) PRINCE2
4 5 (13.51%) ERP
5 4 (10.81%) Problem Management
6 3 (8.11%) CAD
7 2 (5.41%) Operations Management
7 2 (5.41%) Information Security
8 1 (2.70%) Programme Management
8 1 (2.70%) Agile Software Development
8 1 (2.70%) Zachman Framework
8 1 (2.70%) TOGAF
8 1 (2.70%) MODAF
8 1 (2.70%) Enterprise Architecture
8 1 (2.70%) UML
8 1 (2.70%) ITSM
8 1 (2.70%) Workflow
Programming Languages
1 3 (8.11%) PowerShell
Qualifications
1 17 (45.95%) MCP
2 5 (13.51%) PRINCE2 Certification
3 3 (8.11%) MCSE
3 3 (8.11%) CCNA
3 3 (8.11%) Citrix Certification
3 3 (8.11%) Cisco Certification
3 3 (8.11%) Microsoft Certification
3 3 (8.11%) VMware Certified Professional (VCP)
4 2 (5.41%) Degree
4 2 (5.41%) ITIL Certification
5 1 (2.70%) SC Cleared
5 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 6 (16.22%) SLA
2 2 (5.41%) COBIT
3 1 (2.70%) ISO/IEC 20000
3 1 (2.70%) PCI DSS
3 1 (2.70%) Sarbanes-Oxley
3 1 (2.70%) ISO/IEC 27001
System Software
1 4 (10.81%) Active Directory
2 3 (8.11%) Terminal Server
2 3 (8.11%) XenApp
2 3 (8.11%) XenDesktop
Systems Management
1 3 (8.11%) SCCM
2 1 (2.70%) Nagios
Vendors
1 19 (51.35%) Citrix
2 18 (48.65%) Microsoft
3 17 (45.95%) Adobe
3 17 (45.95%) Cisco
4 15 (40.54%) Symantec
5 14 (37.84%) McAfee
5 14 (37.84%) Lotus
6 7 (18.92%) SAP
7 5 (13.51%) Oracle
8 4 (10.81%) Remedy
8 4 (10.81%) VMware
9 3 (8.11%) MobileIron
9 3 (8.11%) Sophos
9 3 (8.11%) Wyse
9 3 (8.11%) Google
9 3 (8.11%) Mapinfo
10 1 (2.70%) Juniper
10 1 (2.70%) Fortinet
10 1 (2.70%) Qualys
10 1 (2.70%) SolarWinds