The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 47 49 44
Rank change year-on-year
+2 -5
Contract jobs citing Service Delivery 20 6 23
As % of all contract IT jobs located in Cambridgeshire 2.74% 1.16% 3.13%
As % of the Processes & Methodologies category 3.56% 1.68% 4.75%
Number of daily rates quoted 5 1 6
Average daily rate
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£180 £525 £515
Average daily rate % change year-on-year
-65.71% +1.94%
90% offered a daily rate of more than £171 £525 £463
10% offered a daily rate of more than £450 £525 £527
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 10 2 6
Average hourly rate £12.00 £11.50 £10.50
Average hourly rate % change year-on-year
+4.34% +9.52%
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
562 358 484
As % of all contract IT jobs located in Cambridgeshire 77.09% 68.98% 65.94%
Number of daily rates quoted 333 183 247
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £225 £225 £279
10% offered a daily rate of more than £538 £525 £525
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 53 35 46
Average hourly rate £24.50 £35.00 £32.50
Average hourly rate % change year-on-year
-30.00% +7.69%
90% offered a hourly rate of more than £12.00 £11.50 £10.50
10% offered a hourly rate of more than £43.75 £39.70 £51.20
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Daily Rate Trend in Cambridgeshire

Service Delivery
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 30 January 2015.

Service Delivery Daily Rate Histogram in Cambridgeshire

Service Delivery
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Hourly Rate Trend in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -1 10 - - 3
Cambridge -2 5 £180 - 3
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 30 January 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 22 (62.86%) ITIL
2 17 (48.57%) Windows
3 12 (34.29%) Citrix
4 11 (31.43%) Microsoft
4 11 (31.43%) Incident Management
5 10 (28.57%) Adobe
5 10 (28.57%) MS Office
5 10 (28.57%) MCP
5 10 (28.57%) IBM Notes
5 10 (28.57%) Symantec
5 10 (28.57%) McAfee
5 10 (28.57%) Lotus
5 10 (28.57%) Cisco
6 8 (22.86%) ISEB
6 8 (22.86%) Enterprise Architecture
6 8 (22.86%) TOGAF
7 6 (17.14%) ITIL Certification
8 5 (14.29%) Telecoms
8 5 (14.29%) Active Directory
9 4 (11.43%) SLA
9 4 (11.43%) SCCM
10 3 (8.57%) Windows 7
10 3 (8.57%) Windows Server 2008
10 3 (8.57%) Exchange Server 2010
10 3 (8.57%) Windows Server 2003
10 3 (8.57%) Windows XP
10 3 (8.57%) MS Exchange
11 2 (5.71%) LAN
11 2 (5.71%) PRINCE2
11 2 (5.71%) HP

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (28.57%) IBM Notes
2 3 (8.57%) Exchange Server 2010
2 3 (8.57%) MS Exchange
3 2 (5.71%) Exchange Server 2013
4 1 (2.86%) Exchange Server 2003
4 1 (2.86%) Exchange Server 2007
Applications
1 10 (28.57%) MS Office
Communications & Networking
1 2 (5.71%) LAN
1 2 (5.71%) WAN
2 1 (2.86%) VoIP
General
1 5 (14.29%) Telecoms
2 2 (5.71%) Military
3 1 (2.86%) Local Government
Job Titles
1 15 (42.86%) Analyst
2 11 (31.43%) Support Analyst
2 11 (31.43%) 1st Line Support
2 11 (31.43%) Service Analyst
2 11 (31.43%) Service Desk Analyst
3 10 (28.57%) 1st Line Support Analyst
4 8 (22.86%) Service Manager
4 8 (22.86%) Architect
5 2 (5.71%) Infrastructure Analyst
5 2 (5.71%) Desktop Technician
5 2 (5.71%) IT Services Manager
5 2 (5.71%) Network Analyst
5 2 (5.71%) Services Delivery Manager
5 2 (5.71%) Network Technician
5 2 (5.71%) Delivery Manager
5 2 (5.71%) Desktop Analyst
6 1 (2.86%) Release Coordinator
6 1 (2.86%) Service Desk Manager
6 1 (2.86%) Contracts Manager
6 1 (2.86%) Incident Manager
Miscellaneous
1 2 (5.71%) Blackberry
2 1 (2.86%) Analytical Skills
Operating Systems
1 17 (48.57%) Windows
2 3 (8.57%) Windows 7
2 3 (8.57%) Windows Server 2008
2 3 (8.57%) Windows Server 2003
2 3 (8.57%) Windows XP
3 1 (2.86%) Windows Vista
3 1 (2.86%) Linux
Processes & Methodologies
1 22 (62.86%) ITIL
2 11 (31.43%) Incident Management
3 8 (22.86%) Enterprise Architecture
3 8 (22.86%) TOGAF
4 2 (5.71%) PRINCE2
4 2 (5.71%) Project Management
4 2 (5.71%) Continuous Improvement
4 2 (5.71%) Stakeholder Management
4 2 (5.71%) Service Management
4 2 (5.71%) Statistical Analysis
Programming Languages
1 1 (2.86%) Bash Shell
1 1 (2.86%) SQL
Qualifications
1 10 (28.57%) MCP
2 8 (22.86%) ISEB
3 6 (17.14%) ITIL Certification
4 2 (5.71%) DV Cleared
4 2 (5.71%) Security Cleared
5 1 (2.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 5 (14.29%) Active Directory
Systems Management
1 4 (11.43%) SCCM
Vendors
1 12 (34.29%) Citrix
2 11 (31.43%) Microsoft
3 10 (28.57%) Adobe
3 10 (28.57%) Symantec
3 10 (28.57%) McAfee
3 10 (28.57%) Lotus
3 10 (28.57%) Cisco
4 2 (5.71%) HP
4 2 (5.71%) IBM
4 2 (5.71%) VMware
5 1 (2.86%) Oracle