The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 37 53 50
Rank change year-on-year
+16 -3
Contract jobs citing Service Delivery 28 15 13
As % of all contract IT jobs located in Cambridgeshire 3.60% 2.00% 1.73%
As % of the Processes & Methodologies category 5.32% 2.59% 2.61%
Number of daily rates quoted 13 3 5
Average daily rate
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£300 £400 £500
Average daily rate % change year-on-year
-25.00% -20.00%
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.36% -0.07%
Number of hourly rates quoted 4 0 1
Average hourly rate £16.13 - £19.00
UK excluding London average hourly rate £15.44 £17.36 £16.50
% change year-on-year
-11.01% +5.18%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
526 580 499
As % of all contract IT jobs located in Cambridgeshire 67.61% 77.33% 66.53%
Number of daily rates quoted 311 241 220
Average daily rate £365 £400 £375
Average daily rate % change year-on-year
-8.75% +6.66%
90% offered a daily rate of more than £225 £270 £250
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 45 35 87
Average hourly rate £28.75 £38.50 £37.50
Average hourly rate % change year-on-year
-25.32% +2.66%
90% offered a hourly rate of more than £12.00 £12.00 £16.15
10% offered a hourly rate of more than £57.50 £60.00 £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Daily Rate Trend in Cambridgeshire

Service Delivery
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 18 September 2014.

Service Delivery Daily Rate Histogram in Cambridgeshire

Service Delivery
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Hourly Rate Trend in Cambridgeshire

Service Delivery
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 18 September 2014.

Service Delivery Hourly Rate Histogram in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +1 10 £288 - 3
Peterborough +13 6 £250 -37.50% 3
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 18 September 2014, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 22 (59.46%) ITIL
2 15 (40.54%) Incident Management
3 9 (24.32%) SLA
4 8 (21.62%) DV Cleared
4 8 (21.62%) Security Cleared
5 7 (18.92%) Microsoft
5 7 (18.92%) ITIL Certification
6 6 (16.22%) Windows
6 6 (16.22%) SQL
6 6 (16.22%) Finance
7 5 (13.51%) Change Management
7 5 (13.51%) Web Services
7 5 (13.51%) E-Commerce
7 5 (13.51%) Active Directory
7 5 (13.51%) Amazon AWS
7 5 (13.51%) DevOps
7 5 (13.51%) User Experience
8 4 (10.81%) Data Entry
8 4 (10.81%) Enterprise Architecture
8 4 (10.81%) Freedom of Information
8 4 (10.81%) SharePoint Server
8 4 (10.81%) ISEB
8 4 (10.81%) Adobe
8 4 (10.81%) Lotus
8 4 (10.81%) MS Office
8 4 (10.81%) IBM Notes
8 4 (10.81%) Management Information System
8 4 (10.81%) TOGAF
9 3 (8.11%) Risk Management
9 3 (8.11%) ISO 9001

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 18 September 2014, IT contractor jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) IBM Notes
1 4 (10.81%) SharePoint Server
2 3 (8.11%) SharePoint
3 2 (5.41%) MS Exchange
3 2 (5.41%) Exchange Server 2010
4 1 (2.70%) Exchange Server 2007
4 1 (2.70%) Lync
4 1 (2.70%) Exchange Server 2003
Applications
1 4 (10.81%) MS Office
2 1 (2.70%) MS Excel
Cloud Services
1 5 (13.51%) Amazon AWS
Communications & Networking
1 1 (2.70%) IPv6
1 1 (2.70%) MPLS
1 1 (2.70%) Multicast
General
1 6 (16.22%) Finance
2 2 (5.41%) Local Government
3 1 (2.70%) Back Office
3 1 (2.70%) Publishing
3 1 (2.70%) Military
Job Titles
1 23 (62.16%) Service Manager
2 17 (45.95%) Delivery Manager
2 17 (45.95%) Services Delivery Manager
3 5 (13.51%) Support Analyst
3 5 (13.51%) Analyst
4 4 (10.81%) Architect
4 4 (10.81%) Project Manager
4 4 (10.81%) 1st Line Support
4 4 (10.81%) IT Services Manager
5 3 (8.11%) 1st Line Support Analyst
5 3 (8.11%) Contracts Manager
5 3 (8.11%) Service Desk Analyst
5 3 (8.11%) Service Analyst
5 3 (8.11%) Delivery Project Manager
6 1 (2.70%) Systems Support
6 1 (2.70%) Applications Support
6 1 (2.70%) 3rd Line Support
6 1 (2.70%) Technical Consultant
6 1 (2.70%) Programme Manager
6 1 (2.70%) Desktop Support
Libraries, Frameworks & Software Standards
1 5 (13.51%) Web Services
2 1 (2.70%) .NET
2 1 (2.70%) J2EE
Miscellaneous
1 5 (13.51%) User Experience
2 4 (10.81%) Management Information System
2 4 (10.81%) Freedom of Information
3 3 (8.11%) Kindle
4 2 (5.41%) Analytical Skills
5 1 (2.70%) GIS
5 1 (2.70%) Computer Science
Operating Systems
1 6 (16.22%) Windows
2 2 (5.41%) Windows Server 2003
2 2 (5.41%) Windows Server 2008
2 2 (5.41%) Windows 7
3 1 (2.70%) Mac OS
3 1 (2.70%) Windows Vista
3 1 (2.70%) Windows XP
Processes & Methodologies
1 22 (59.46%) ITIL
2 15 (40.54%) Incident Management
3 5 (13.51%) DevOps
3 5 (13.51%) E-Commerce
3 5 (13.51%) Change Management
4 4 (10.81%) TOGAF
4 4 (10.81%) Enterprise Architecture
4 4 (10.81%) Data Entry
5 3 (8.11%) Data Modelling
5 3 (8.11%) Risk Management
6 2 (5.41%) ITIL V3
7 1 (2.70%) Continuous Improvement
7 1 (2.70%) People Management
7 1 (2.70%) Capacity Planning
7 1 (2.70%) SOA
7 1 (2.70%) DNA
7 1 (2.70%) Statistical Analysis
7 1 (2.70%) ITSM
Programming Languages
1 6 (16.22%) SQL
Qualifications
1 8 (21.62%) DV Cleared
1 8 (21.62%) Security Cleared
2 7 (18.92%) ITIL Certification
3 4 (10.81%) ISEB
4 3 (8.11%) MCP
5 1 (2.70%) Degree
5 1 (2.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (24.32%) SLA
2 3 (8.11%) ISO 9001
System Software
1 5 (13.51%) Active Directory
Systems Management
1 1 (2.70%) OPNET
1 1 (2.70%) SCCM
Vendors
1 7 (18.92%) Microsoft
2 4 (10.81%) Adobe
2 4 (10.81%) Lotus
3 3 (8.11%) Symantec
3 3 (8.11%) McAfee
3 3 (8.11%) Citrix
3 3 (8.11%) Cisco
4 1 (2.70%) VMware