The first table below looks at the demand for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 31 35 51
Rank change year-on-year
+4 +16
Contract jobs citing Service Management 19 7 3
As % of all contract IT jobs located in Cambridge 4.03% 1.89% 0.67%
As % of the Processes & Methodologies category 5.96% 2.66% 1.12%
Number of daily rates quoted 9 3 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £425 £500
Average daily rate % change year-on-year
-5.88% -15.00%
90% offered a daily rate of more than £353 £425 £340
10% offered a daily rate of more than £427 £425 £552
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 2 0 0
Average hourly rate £20.21 - -
UK excluding London average hourly rate £15.00 £13.68 £16.00
% change year-on-year
+9.68% -14.53%
Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
319 263 269
As % of all contract IT jobs located in Cambridge 67.73% 71.08% 60.04%
Number of daily rates quoted 208 116 117
Average daily rate £400 £398 £400
Average daily rate % change year-on-year
+0.62% -0.62%
90% offered a daily rate of more than £294 £253 £275
10% offered a daily rate of more than £475 £550 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 22 29 72
Average hourly rate £27.50 £38.50 £37.00
Average hourly rate % change year-on-year
-28.57% +4.05%
90% offered a hourly rate of more than £18.04 £31.00 £19.00
10% offered a hourly rate of more than £57.50 £51.00 £45.00
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 30 July 2014.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 July 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 17 (85.00%) ITIL
2 8 (40.00%) Remedy
2 8 (40.00%) BMC
2 8 (40.00%) PRINCE2
2 8 (40.00%) Remedy ITSM
3 7 (35.00%) Finance
3 7 (35.00%) SLA
4 5 (25.00%) Cisco
4 5 (25.00%) HP
4 5 (25.00%) Citrix
4 5 (25.00%) Windows
4 5 (25.00%) Linux
4 5 (25.00%) Oracle
4 5 (25.00%) VMware
4 5 (25.00%) VMware Infrastructure
4 5 (25.00%) Windows 7
4 5 (25.00%) Oracle Exadata
5 4 (20.00%) SaaS
5 4 (20.00%) User Acceptance Testing
5 4 (20.00%) CCTV
5 4 (20.00%) Scrum
5 4 (20.00%) ITIL Certification
6 3 (15.00%) Blackberry
6 3 (15.00%) PRINCE2 Certification
6 3 (15.00%) SAP
6 3 (15.00%) ADSL
6 3 (15.00%) Broadband
6 3 (15.00%) Oracle Forms
6 3 (15.00%) MS Excel
6 3 (15.00%) Knowledge Management

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) SharePoint
Applications
1 3 (15.00%) MS Excel
Business Applications
1 8 (40.00%) Remedy ITSM
Cloud Services
1 4 (20.00%) SaaS
Communications & Networking
1 3 (15.00%) ADSL
1 3 (15.00%) Broadband
1 3 (15.00%) Network Security
Database & Business Intelligence
1 5 (25.00%) Oracle Exadata
2 2 (10.00%) SAP BW
Development Applications
1 3 (15.00%) Oracle Forms
General
1 7 (35.00%) Finance
Job Titles
1 9 (45.00%) Project Manager
2 4 (20.00%) Service Analyst
2 4 (20.00%) Service Desk Analyst
2 4 (20.00%) Analyst
3 2 (10.00%) IT Support
3 2 (10.00%) Senior IT Support
3 2 (10.00%) IT Project Manager
3 2 (10.00%) Deskside Support
3 2 (10.00%) 3rd Line Support
4 1 (5.00%) Architect
4 1 (5.00%) Support Analyst
4 1 (5.00%) 1st Line Support
4 1 (5.00%) Help Desk Support
Miscellaneous
1 4 (20.00%) CCTV
2 3 (15.00%) Blackberry
3 1 (5.00%) Client/Server
3 1 (5.00%) N-Tier
3 1 (5.00%) CMDB
Operating Systems
1 5 (25.00%) Windows
1 5 (25.00%) Linux
1 5 (25.00%) Windows 7
Processes & Methodologies
1 17 (85.00%) ITIL
2 8 (40.00%) PRINCE2
3 4 (20.00%) User Acceptance Testing
3 4 (20.00%) Scrum
4 3 (15.00%) Knowledge Management
4 3 (15.00%) Incident Management
5 2 (10.00%) Waterfall
5 2 (10.00%) Workflow
5 2 (10.00%) Business Analysis
5 2 (10.00%) Information Management
5 2 (10.00%) Business Intelligence
5 2 (10.00%) Configuration Management
5 2 (10.00%) SAP Implementation
6 1 (5.00%) DSDM
6 1 (5.00%) CRM
6 1 (5.00%) E-Commerce
6 1 (5.00%) ERP
6 1 (5.00%) SOA
6 1 (5.00%) Disaster Recovery
6 1 (5.00%) Identity Management
Qualifications
1 4 (20.00%) ITIL Certification
2 3 (15.00%) PRINCE2 Certification
3 2 (10.00%) Degree
4 1 (5.00%) ISEB
Quality Assurance & Compliance
1 7 (35.00%) SLA
System Software
1 5 (25.00%) VMware Infrastructure
Vendors
1 8 (40.00%) Remedy
1 8 (40.00%) BMC
2 5 (25.00%) Cisco
2 5 (25.00%) HP
2 5 (25.00%) Citrix
2 5 (25.00%) Oracle
2 5 (25.00%) VMware
3 3 (15.00%) SAP
4 1 (5.00%) ServiceNow
Cambridge, Cambridgeshire
Verticality Ltd
Rate: £500 to £550 per day
Posted: Yesterday
Cambridge
Computer Futures
Rate: competitive
Posted: 22 days ago