The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 31 31 29
Rank change year-on-year
0 -2
Contract jobs citing Service Management 6 15 11
As % of all contract IT jobs located in Cambridge 1.99% 3.63% 3.36%
As % of the Processes & Methodologies category 2.51% 4.37% 4.38%
Number of daily rates quoted 3 10 5
Median daily rate £468 £384 £175
Median daily rate % change year-on-year
+21.82% +119.28%
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
239 343 251
As % of all contract IT jobs located in Cambridge 79.40% 83.05% 76.76%
Number of daily rates quoted 111 229 163
Median daily rate £400 £400 £350
Median daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £300 £292 £200
10% offered a daily rate of more than £575 £539 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 30 17 17
Median hourly rate £34.50 £45.00 £46.00
Median hourly rate % change year-on-year
-23.33% -2.17%
90% offered a hourly rate of more than £15.25 £17.00 £10.50
10% offered a hourly rate of more than £45.00 £65.00 £60.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in Cambridge

The demand trend of contract jobs across the Cambridge region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 6 December 2016.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 6 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for Service Management.

1 4 (44.44%) Analytics
2 3 (33.33%) Data Analytics
2 3 (33.33%) Business Analysis
2 3 (33.33%) Finance
3 2 (22.22%) Service Delivery
3 2 (22.22%) ITSM
3 2 (22.22%) MS Excel
3 2 (22.22%) MS Office
3 2 (22.22%) ITIL
3 2 (22.22%) ISEB
3 2 (22.22%) Resource Management
3 2 (22.22%) BPMN
3 2 (22.22%) Requirements Engineering
3 2 (22.22%) IIBA
3 2 (22.22%) CBAP
3 2 (22.22%) Business Transformation
3 2 (22.22%) ServiceNow
4 1 (11.11%) Service Design
4 1 (11.11%) Workday
4 1 (11.11%) HTML
4 1 (11.11%) Analytical Skills
4 1 (11.11%) WorldPay
4 1 (11.11%) BYOD
4 1 (11.11%) Mobile App
4 1 (11.11%) ITIL V3
4 1 (11.11%) Tableau
4 1 (11.11%) Learning Management System
4 1 (11.11%) Windows 7
4 1 (11.11%) CMDB
4 1 (11.11%) SAP ERP

Service Management
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (22.22%) MS Excel
1 2 (22.22%) MS Office
2 1 (11.11%) MS PowerPoint
Business Applications
1 1 (11.11%) SAP CRM
1 1 (11.11%) SAP ERP
General
1 3 (33.33%) Finance
2 1 (11.11%) Marketing
Job Titles
1 4 (44.44%) Analyst
2 2 (22.22%) Architect
2 2 (22.22%) Business Analyst
2 2 (22.22%) HR Manager
2 2 (22.22%) IT Analyst
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Programme Manager
2 2 (22.22%) Programme Manager
2 2 (22.22%) Service Architect
3 1 (11.11%) Business IT Analyst
3 1 (11.11%) Infrastructure Analyst
3 1 (11.11%) Infrastructure Business Analyst
3 1 (11.11%) IT Business Analyst
3 1 (11.11%) IT Infrastructure Analyst
3 1 (11.11%) Report Analyst
3 1 (11.11%) Service Analyst
3 1 (11.11%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (11.11%) HTML
1 1 (11.11%) Silverlight
1 1 (11.11%) Web Services
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Blackberry
1 1 (11.11%) BYOD
1 1 (11.11%) CMDB
1 1 (11.11%) Learning Management System
1 1 (11.11%) Mobile App
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows 7
Processes & Methodologies
1 4 (44.44%) Analytics
2 3 (33.33%) Business Analysis
2 3 (33.33%) Data Analytics
3 2 (22.22%) BPMN
3 2 (22.22%) Business Transformation
3 2 (22.22%) ITIL
3 2 (22.22%) ITSM
3 2 (22.22%) Requirements Engineering
3 2 (22.22%) Resource Management
3 2 (22.22%) Service Delivery
4 1 (11.11%) Business Intelligence
4 1 (11.11%) CRM
4 1 (11.11%) Data Modelling
4 1 (11.11%) ERP
4 1 (11.11%) Incident Management
4 1 (11.11%) ITIL V3
4 1 (11.11%) Programme Management
4 1 (11.11%) Service Design
4 1 (11.11%) Stakeholder Management
Qualifications
1 2 (22.22%) CBAP
1 2 (22.22%) IIBA
1 2 (22.22%) ISEB
Quality Assurance & Compliance
1 1 (11.11%) GxP
System Software
1 1 (11.11%) Active Directory
Vendors
1 2 (22.22%) ServiceNow
2 1 (11.11%) Citrix
2 1 (11.11%) Microsoft
2 1 (11.11%) Remedy
2 1 (11.11%) Saba
2 1 (11.11%) SAP
2 1 (11.11%) Tableau
2 1 (11.11%) Workday
2 1 (11.11%) WorldPay