The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 38 33 42
Rank change year-on-year
-5 +9
Contract jobs citing Service Management 9 9 3
As % of all contract IT jobs located in Cambridge 2.30% 2.52% 0.85%
As % of the Processes & Methodologies category 2.89% 3.38% 1.09%
Number of daily rates quoted 3 6 2
Average daily rate £340 £433 £388
Average daily rate % change year-on-year
-21.38% +11.61%
UK excluding London average daily rate £400 £365 £350
% change year-on-year
+9.58% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
311 266 274
As % of all contract IT jobs located in Cambridge 79.54% 74.51% 77.18%
Number of daily rates quoted 193 179 165
Average daily rate £413 £375 £375
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £320 £270 £270
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 25 15 30
Average hourly rate £37.50 £40.00 £39.50
Average hourly rate % change year-on-year
-6.25% +1.26%
90% offered a hourly rate of more than £17.50 £13.50 £35.00
10% offered a hourly rate of more than £53.50 £42.50 £45.00
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 29 April 2016.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 29 April 2016, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (80.00%) ITIL
2 8 (53.33%) ITSM
3 5 (33.33%) Finance
3 5 (33.33%) ITIL Certification
3 5 (33.33%) Tableau
3 5 (33.33%) ServiceNow
4 4 (26.67%) ITIL V3
4 4 (26.67%) Windows 7
4 4 (26.67%) SLA
4 4 (26.67%) Windows
5 3 (20.00%) HP
5 3 (20.00%) Remedy
5 3 (20.00%) Project Management
5 3 (20.00%) VMware
5 3 (20.00%) Service Delivery
5 3 (20.00%) MS Excel
5 3 (20.00%) Oracle
5 3 (20.00%) MS Office
5 3 (20.00%) Cisco
5 3 (20.00%) BMC
5 3 (20.00%) VMware Infrastructure
5 3 (20.00%) Remedy ITSM
5 3 (20.00%) CCTV
5 3 (20.00%) WorldPay
5 3 (20.00%) Data Centre
6 2 (13.33%) Service Design
6 2 (13.33%) Analytical Skills
6 2 (13.33%) Financial Institution
6 2 (13.33%) MS PowerPoint
6 2 (13.33%) FrontRange

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (20.00%) MS Excel
1 3 (20.00%) MS Office
2 2 (13.33%) MS PowerPoint
Business Applications
1 3 (20.00%) Remedy ITSM
2 2 (13.33%) BASE24
2 2 (13.33%) SAP SM
Database & Business Intelligence
1 1 (6.67%) Oracle Exadata
General
1 5 (33.33%) Finance
2 2 (13.33%) Financial Institution
Job Titles
1 6 (40.00%) Analyst
2 4 (26.67%) IT Analyst
2 4 (26.67%) Report Analyst
2 4 (26.67%) Service Analyst
3 3 (20.00%) Service Management Manager
3 3 (20.00%) Service Transition Manager
3 3 (20.00%) Transition Manager
4 2 (13.33%) ITIL Service Analyst
4 2 (13.33%) SAP Manager
4 2 (13.33%) SAP Transition Manager
4 2 (13.33%) Service Management Analyst
4 2 (13.33%) Service Manager
5 1 (6.67%) Delivery Manager
5 1 (6.67%) IT Manager
5 1 (6.67%) IT Services Delivery Manager
5 1 (6.67%) ITIL Service Delivery Manager
5 1 (6.67%) Process Analyst
5 1 (6.67%) Report Writer
5 1 (6.67%) Services Delivery Manager
5 1 (6.67%) Technical Support
Miscellaneous
1 3 (20.00%) CCTV
1 3 (20.00%) Data Centre
2 2 (13.33%) Analytical Skills
2 2 (13.33%) Hedge funds
3 1 (6.67%) BYOD
Operating Systems
1 4 (26.67%) Windows
1 4 (26.67%) Windows 7
2 1 (6.67%) Linux
Processes & Methodologies
1 12 (80.00%) ITIL
2 8 (53.33%) ITSM
3 4 (26.67%) ITIL V3
4 3 (20.00%) Project Management
4 3 (20.00%) Service Delivery
5 2 (13.33%) Service Design
6 1 (6.67%) Business Intelligence
6 1 (6.67%) Business Transformation
6 1 (6.67%) Change Management
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) ERP
6 1 (6.67%) Incident Management
6 1 (6.67%) Lean Six Sigma
6 1 (6.67%) Operational Acceptance Testing
6 1 (6.67%) PRINCE2
6 1 (6.67%) Problem Management
6 1 (6.67%) Release Management
6 1 (6.67%) SDLC
6 1 (6.67%) Six Sigma
6 1 (6.67%) Transition Management
Qualifications
1 5 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 3 (20.00%) VMware Infrastructure
2 1 (6.67%) Active Directory
Systems Management
1 2 (13.33%) Control-M
Vendors
1 5 (33.33%) ServiceNow
1 5 (33.33%) Tableau
2 3 (20.00%) BMC
2 3 (20.00%) Cisco
2 3 (20.00%) HP
2 3 (20.00%) Oracle
2 3 (20.00%) Remedy
2 3 (20.00%) VMware
2 3 (20.00%) WorldPay
3 2 (13.33%) Citrix
3 2 (13.33%) FrontRange
3 2 (13.33%) SAP
4 1 (6.67%) Microsoft
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: MARKET RATE
Posted: 3 days ago