The first table below looks at the demand for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 40 40 50
Rank change year-on-year
0 +10
Contract jobs citing Service Management 4 4 2
As % of all contract IT jobs located in Cambridge 1.07% 1.02% 0.42%
As % of the Processes & Methodologies category 1.47% 1.77% 0.66%
Number of daily rates quoted 3 0 0
Average daily rate £388 - -
UK excluding London average daily rate £363 £375 £360
% change year-on-year
-3.33% +4.16%
Number of hourly rates quoted 0 3 0
Average hourly rate - £13.00 -
UK excluding London average hourly rate £19.25 £16.00 £16.50
% change year-on-year
+20.31% -3.03%
Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
273 226 304
As % of all contract IT jobs located in Cambridge 72.99% 57.80% 64.27%
Number of daily rates quoted 159 99 156
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £269 £263 £275
10% offered a daily rate of more than £500 £415 £500
UK excluding London average daily rate £375 £361 £370
% change year-on-year
+4.02% -2.56%
Number of hourly rates quoted 33 28 32
Average hourly rate £39.50 £38.50 £42.50
Average hourly rate % change year-on-year
+2.59% -9.41%
90% offered a hourly rate of more than £35.00 £13.50 £28.75
10% offered a hourly rate of more than £45.00 £42.50 £56.50
UK excluding London average hourly rate £30.00 £32.00 £27.00
% change year-on-year
-6.25% +18.51%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 16 April 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 6 (66.67%) ITIL
1 6 (66.67%) Configuration Management
2 4 (44.44%) CMDB
3 2 (22.22%) ServiceNow
3 2 (22.22%) Microsoft
4 1 (11.11%) ITIL Certification
4 1 (11.11%) Intranet
4 1 (11.11%) Pharmaceutical
4 1 (11.11%) PL/SQL
4 1 (11.11%) SQL
4 1 (11.11%) T-SQL
4 1 (11.11%) Oracle
4 1 (11.11%) SQL Server
4 1 (11.11%) VSS/SourceSafe
4 1 (11.11%) Windows
4 1 (11.11%) DSDM
4 1 (11.11%) CRM
4 1 (11.11%) Cognos
4 1 (11.11%) SharePoint
4 1 (11.11%) Data Warehouse
4 1 (11.11%) Client/Server
4 1 (11.11%) ETL
4 1 (11.11%) Business Intelligence
4 1 (11.11%) Process Management
4 1 (11.11%) Change Management
4 1 (11.11%) ITSM
4 1 (11.11%) Migration
4 1 (11.11%) CMS
4 1 (11.11%) Scrum
4 1 (11.11%) Asset Management

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) SharePoint
1 1 (11.11%) CMS
Communications & Networking
1 1 (11.11%) Intranet
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) Data Warehouse
Development Applications
1 1 (11.11%) VSS/SourceSafe
1 1 (11.11%) Team Foundation Server
General
1 1 (11.11%) Pharmaceutical
Job Titles
1 4 (44.44%) Project Manager
2 2 (22.22%) IT Project Manager
2 2 (22.22%) Programme Manager
2 2 (22.22%) Analyst
3 1 (11.11%) Support Analyst
3 1 (11.11%) Help Desk Analyst
3 1 (11.11%) 1st Line Support
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Business Intelligence Analyst
3 1 (11.11%) Transition Manager
3 1 (11.11%) Knowledge Manager
3 1 (11.11%) 1st Line Support Analyst
3 1 (11.11%) Business Analyst
Miscellaneous
1 4 (44.44%) CMDB
2 1 (11.11%) Client/Server
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 6 (66.67%) ITIL
1 6 (66.67%) Configuration Management
2 1 (11.11%) DSDM
2 1 (11.11%) CRM
2 1 (11.11%) ETL
2 1 (11.11%) Business Intelligence
2 1 (11.11%) Process Management
2 1 (11.11%) Change Management
2 1 (11.11%) ITSM
2 1 (11.11%) Migration
2 1 (11.11%) Scrum
2 1 (11.11%) Asset Management
2 1 (11.11%) Document Management
2 1 (11.11%) Software Engineering
2 1 (11.11%) Release Management
2 1 (11.11%) Data Architecture
2 1 (11.11%) ITIL V3
Programming Languages
1 1 (11.11%) PL/SQL
1 1 (11.11%) SQL
1 1 (11.11%) T-SQL
Qualifications
1 1 (11.11%) ITIL Certification
Vendors
1 2 (22.22%) ServiceNow
1 2 (22.22%) Microsoft
2 1 (11.11%) Oracle
2 1 (11.11%) Cognos