The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 38 37 32
Rank change year-on-year
-1 -5
Contract jobs citing Service Management 7 2 7
As % of all contract IT jobs located in Cambridge 1.88% 0.64% 2.56%
As % of the Processes & Methodologies category 2.23% 0.83% 3.68%
Number of daily rates quoted 5 2 5
Average daily rate £340 £531 £388
Average daily rate % change year-on-year
-36.00% +37.09%
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
314 241 190
As % of all contract IT jobs located in Cambridge 84.18% 77.00% 69.60%
Number of daily rates quoted 194 151 103
Average daily rate £400 £375 £405
Average daily rate % change year-on-year
+6.66% -7.40%
90% offered a daily rate of more than £282 £210 £265
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 15 20
Average hourly rate £37.50 £42.50 £37.50
Average hourly rate % change year-on-year
-11.76% +13.33%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 12 February 2016.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (87.50%) ITIL
2 8 (33.33%) ITIL Certification
2 8 (33.33%) ITSM
2 8 (33.33%) Finance
2 8 (33.33%) ServiceNow
3 7 (29.17%) SLA
4 6 (25.00%) Windows
4 6 (25.00%) Citrix
4 6 (25.00%) Windows 7
4 6 (25.00%) WorldPay
5 5 (20.83%) ITIL V3
5 5 (20.83%) Data Centre
5 5 (20.83%) Oracle
5 5 (20.83%) Service Delivery
5 5 (20.83%) Project Management
6 4 (16.67%) BMC
6 4 (16.67%) Remedy
6 4 (16.67%) MS Office
6 4 (16.67%) Linux
6 4 (16.67%) Oracle Forms
6 4 (16.67%) MS Excel
6 4 (16.67%) Cisco
6 4 (16.67%) HP
6 4 (16.67%) VMware
6 4 (16.67%) CCTV
6 4 (16.67%) Remedy ITSM
6 4 (16.67%) VMware Infrastructure
6 4 (16.67%) Tableau
6 4 (16.67%) Oracle Exadata
7 3 (12.50%) Incident Management

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) CMS
Applications
1 4 (16.67%) MS Excel
1 4 (16.67%) MS Office
2 2 (8.33%) MS PowerPoint
3 1 (4.17%) MS Project
Business Applications
1 4 (16.67%) Remedy ITSM
2 1 (4.17%) SAP SM
Database & Business Intelligence
1 4 (16.67%) Oracle Exadata
2 1 (4.17%) SQL Server
Development Applications
1 4 (16.67%) Oracle Forms
General
1 8 (33.33%) Finance
Job Titles
1 8 (33.33%) Analyst
2 5 (20.83%) Service Analyst
2 5 (20.83%) Service Manager
3 4 (16.67%) IT Analyst
3 4 (16.67%) Services Delivery Manager
4 3 (12.50%) Delivery Manager
4 3 (12.50%) ITIL Service Analyst
4 3 (12.50%) Report Analyst
4 3 (12.50%) Service Management Manager
5 2 (8.33%) Change Analyst
5 2 (8.33%) Consultant
5 2 (8.33%) IT Manager
5 2 (8.33%) IT Services Delivery Manager
5 2 (8.33%) IT Services Manager
5 2 (8.33%) ITIL Manager
5 2 (8.33%) ITIL Service Manager
5 2 (8.33%) Service Management Analyst
6 1 (4.17%) ITIL Change Analyst
6 1 (4.17%) ITIL Service Management Consultant
6 1 (4.17%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) Web Services
Miscellaneous
1 5 (20.83%) Data Centre
2 4 (16.67%) CCTV
3 2 (8.33%) BYOD
4 1 (4.17%) Analytical Skills
4 1 (4.17%) CMDB
4 1 (4.17%) Visualisation
Operating Systems
1 6 (25.00%) Windows
1 6 (25.00%) Windows 7
2 4 (16.67%) Linux
Processes & Methodologies
1 21 (87.50%) ITIL
2 8 (33.33%) ITSM
3 5 (20.83%) ITIL V3
3 5 (20.83%) Project Management
3 5 (20.83%) Service Delivery
4 3 (12.50%) Change Management
4 3 (12.50%) Incident Management
5 2 (8.33%) Business Analysis
5 2 (8.33%) Configuration Management
5 2 (8.33%) Data Modelling
5 2 (8.33%) PRINCE2
6 1 (4.17%) Capacity Management
6 1 (4.17%) Capacity Planning
6 1 (4.17%) Infographics
6 1 (4.17%) Line Management
6 1 (4.17%) Performance Management
6 1 (4.17%) Stakeholder Engagement
6 1 (4.17%) Stakeholder Management
6 1 (4.17%) Validation
Programming Languages
1 1 (4.17%) C
Qualifications
1 8 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 7 (29.17%) SLA
System Software
1 4 (16.67%) VMware Infrastructure
2 2 (8.33%) Active Directory
Vendors
1 8 (33.33%) ServiceNow
2 6 (25.00%) Citrix
2 6 (25.00%) WorldPay
3 5 (20.83%) Oracle
4 4 (16.67%) BMC
4 4 (16.67%) Cisco
4 4 (16.67%) HP
4 4 (16.67%) Remedy
4 4 (16.67%) Tableau
4 4 (16.67%) VMware
5 2 (8.33%) FrontRange
5 2 (8.33%) Microsoft
6 1 (4.17%) SAP
Cambridge
Cambridge Assessment
Rate: Competitive plus benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Rate: Competitive + Company Benefits
Posted: 6 days ago