The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 41 37 52
Rank change year-on-year
-4 +15
Contract jobs citing Service Management 14 6 3
As % of all contract IT jobs located in Cambridge 2.79% 1.58% 0.67%
As % of the Processes & Methodologies category 4.24% 2.14% 1.08%
Number of daily rates quoted 8 1 2
Average daily rate
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of your Daily Rate
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£429 £425 £400
Average daily rate % change year-on-year
+0.88% +6.25%
90% offered a daily rate of more than £396 £425 £320
10% offered a daily rate of more than £525 £425 £480
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 1 0 0
Average hourly rate £20.21 - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
330 281 278
As % of all contract IT jobs located in Cambridge 65.74% 74.14% 62.19%
Number of daily rates quoted 216 128 120
Average daily rate £400 £375 £400
Average daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £275 £250 £275
10% offered a daily rate of more than £525 £548 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 23 22 73
Average hourly rate £27.50 £38.50 £37.00
Average hourly rate % change year-on-year
-28.57% +4.05%
90% offered a hourly rate of more than £20.36 £30.00 £20.40
10% offered a hourly rate of more than £59.50 £60.00 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 August 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (87.50%) ITIL
2 9 (37.50%) Remedy ITSM
2 9 (37.50%) PRINCE2
2 9 (37.50%) BMC
2 9 (37.50%) Remedy
3 8 (33.33%) Finance
4 7 (29.17%) SLA
5 5 (20.83%) Cisco
5 5 (20.83%) HP
5 5 (20.83%) Citrix
5 5 (20.83%) Windows
5 5 (20.83%) Linux
5 5 (20.83%) Oracle
5 5 (20.83%) VMware
5 5 (20.83%) VMware Infrastructure
5 5 (20.83%) Windows 7
5 5 (20.83%) Oracle Exadata
6 4 (16.67%) SaaS
6 4 (16.67%) User Acceptance Testing
6 4 (16.67%) Scrum
6 4 (16.67%) Knowledge Management
6 4 (16.67%) Incident Management
6 4 (16.67%) CCTV
6 4 (16.67%) ITIL Certification
6 4 (16.67%) ADSL
6 4 (16.67%) Broadband
6 4 (16.67%) MS Excel
6 4 (16.67%) Blackberry
7 3 (12.50%) PRINCE2 Certification
7 3 (12.50%) SAP

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 4 (16.67%) MS Excel
Business Applications
1 9 (37.50%) Remedy ITSM
Cloud Services
1 4 (16.67%) SaaS
Communications & Networking
1 4 (16.67%) ADSL
1 4 (16.67%) Broadband
2 3 (12.50%) Network Security
3 1 (4.17%) LDAP
3 1 (4.17%) OpenLDAP
Database & Business Intelligence
1 5 (20.83%) Oracle Exadata
2 2 (8.33%) SAP BW
Development Applications
1 3 (12.50%) Oracle Forms
General
1 8 (33.33%) Finance
Job Titles
1 11 (45.83%) Project Manager
2 5 (20.83%) Analyst
2 5 (20.83%) Service Analyst
2 5 (20.83%) Service Desk Analyst
3 3 (12.50%) IT Project Manager
4 2 (8.33%) IT Support
4 2 (8.33%) Senior IT Support
4 2 (8.33%) Deskside Support
4 2 (8.33%) 3rd Line Support
5 1 (4.17%) Architect
5 1 (4.17%) Senior Manager
5 1 (4.17%) Support Analyst
5 1 (4.17%) 1st Line Support
5 1 (4.17%) Senior Project Manager
5 1 (4.17%) Help Desk Support
5 1 (4.17%) Programme Manager
Miscellaneous
1 4 (16.67%) CCTV
1 4 (16.67%) Blackberry
2 1 (4.17%) Client/Server
2 1 (4.17%) N-Tier
2 1 (4.17%) CMDB
Operating Systems
1 5 (20.83%) Windows
1 5 (20.83%) Linux
1 5 (20.83%) Windows 7
Processes & Methodologies
1 21 (87.50%) ITIL
2 9 (37.50%) PRINCE2
3 4 (16.67%) User Acceptance Testing
3 4 (16.67%) Scrum
3 4 (16.67%) Knowledge Management
3 4 (16.67%) Incident Management
4 2 (8.33%) Waterfall
4 2 (8.33%) SAP Implementation
4 2 (8.33%) Information Management
4 2 (8.33%) Cost-Benefit Analysis
4 2 (8.33%) Business Analysis
4 2 (8.33%) Regression Testing
4 2 (8.33%) Identity Management
4 2 (8.33%) Workflow
4 2 (8.33%) Business Intelligence
4 2 (8.33%) Configuration Management
5 1 (4.17%) DSDM
5 1 (4.17%) CRM
5 1 (4.17%) E-Commerce
5 1 (4.17%) ERP
Qualifications
1 4 (16.67%) ITIL Certification
2 3 (12.50%) PRINCE2 Certification
3 2 (8.33%) Degree
4 1 (4.17%) ISEB
Quality Assurance & Compliance
1 7 (29.17%) SLA
2 1 (4.17%) ISO/IEC 27001
2 1 (4.17%) BS25999
System Software
1 5 (20.83%) VMware Infrastructure
2 1 (4.17%) Active Directory
2 1 (4.17%) Novell eDirectory
Vendors
1 9 (37.50%) BMC
1 9 (37.50%) Remedy
2 5 (20.83%) Cisco
2 5 (20.83%) HP
2 5 (20.83%) Citrix
2 5 (20.83%) Oracle
2 5 (20.83%) VMware
3 3 (12.50%) SAP
4 1 (4.17%) ServiceNow
Cambridge, Cambridgeshire
Interaction Recruitment PLC
Rate: £14.00 - 14.50 per hour
Posted: Yesterday
Cambridge
Greythorn
Rate: £440 - £470 per day
Posted: 9 days ago