The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 36 35 34
Rank change year-on-year
-1 -1
Contract jobs citing Service Management 10 10 3
As % of all contract IT jobs located in Cambridge 2.70% 2.75% 0.89%
As % of the Processes & Methodologies category 3.66% 3.66% 1.46%
Number of daily rates quoted 5 5 3
Average daily rate
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£433 £390 £425
Average daily rate % change year-on-year
+10.89% -8.23%
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.21 -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
273 273 206
As % of all contract IT jobs located in Cambridge 73.78% 75.21% 61.31%
Number of daily rates quoted 190 165 109
Average daily rate £370 £388 £350
Average daily rate % change year-on-year
-4.51% +10.71%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £488 £500 £425
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 16 33 28
Average hourly rate £40.00 £39.50 £40.00
Average hourly rate % change year-on-year
+1.26% -1.25%
90% offered a hourly rate of more than £14.65 £21.70 £35.40
10% offered a hourly rate of more than £42.50 £45.00 £42.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 May 2015, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (90.91%) ITIL
2 6 (54.55%) PRINCE2
2 6 (54.55%) Agile Software Development
3 5 (45.45%) Project Management
3 5 (45.45%) MS Office
4 4 (36.36%) Regression Testing
4 4 (36.36%) Scrum
4 4 (36.36%) User Acceptance Testing
4 4 (36.36%) SaaS
4 4 (36.36%) Waterfall
5 3 (27.27%) Change Management
5 3 (27.27%) ITSM
5 3 (27.27%) MS Excel
6 2 (18.18%) Windows
6 2 (18.18%) Finance
6 2 (18.18%) Legal
6 2 (18.18%) Stakeholder Management
6 2 (18.18%) Service Delivery
6 2 (18.18%) Degree
6 2 (18.18%) QA
6 2 (18.18%) Problem Management
7 1 (9.09%) Windows 7
7 1 (9.09%) ServiceNow
7 1 (9.09%) WorldPay
7 1 (9.09%) BYOD
7 1 (9.09%) Incident Management
7 1 (9.09%) SAP
7 1 (9.09%) Microsoft
7 1 (9.09%) Active Directory
7 1 (9.09%) Citrix

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (45.45%) MS Office
2 3 (27.27%) MS Excel
Cloud Services
1 4 (36.36%) SaaS
Communications & Networking
1 1 (9.09%) Intranet
General
1 2 (18.18%) Finance
1 2 (18.18%) Legal
Job Titles
1 6 (54.55%) Project Manager
2 4 (36.36%) Contracts Manager
3 2 (18.18%) Analyst
3 2 (18.18%) Operations Manager
3 2 (18.18%) PRINCE2 Project Manager
4 1 (9.09%) IT Operations Manager
4 1 (9.09%) Services Delivery Manager
4 1 (9.09%) Service Manager
4 1 (9.09%) Service Desk Analyst
4 1 (9.09%) Implementation Analyst
4 1 (9.09%) Delivery Manager
4 1 (9.09%) 1st Line Support
4 1 (9.09%) Service Analyst
Miscellaneous
1 1 (9.09%) BYOD
1 1 (9.09%) Blackberry
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows 7
Processes & Methodologies
1 10 (90.91%) ITIL
2 6 (54.55%) PRINCE2
2 6 (54.55%) Agile Software Development
3 5 (45.45%) Project Management
4 4 (36.36%) Regression Testing
4 4 (36.36%) Scrum
4 4 (36.36%) User Acceptance Testing
4 4 (36.36%) Waterfall
5 3 (27.27%) Change Management
5 3 (27.27%) ITSM
6 2 (18.18%) Stakeholder Management
6 2 (18.18%) Service Delivery
6 2 (18.18%) Problem Management
7 1 (9.09%) Incident Management
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) QA
System Software
1 1 (9.09%) Active Directory
Vendors
1 1 (9.09%) ServiceNow
1 1 (9.09%) WorldPay
1 1 (9.09%) SAP
1 1 (9.09%) Microsoft
1 1 (9.09%) Citrix
1 1 (9.09%) Remedy