The first table below looks at the demand for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 32 45 -
Rank change year-on-year
+13 -
Contract jobs citing Service Management 4 3 0
As % of all contract IT jobs located in Cambridge 1.216% 0.708% -
As % of the Processes & Methodologies category 2.198% 1.345% -
Number of daily rates quoted 4 1 0
Average daily rate £425 £565 -
Average daily rate % change year-on-year
-24.77% -
UK excluding London average daily rate £370 £325 £350
% change year-on-year
+13.84% -7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.33 £17.50 £16.25
% change year-on-year
-6.71% +7.69%
All Processes & Methodologies
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
182 223 143
As % of all contract IT jobs located in Cambridge 55.32% 52.59% 55.86%
Number of daily rates quoted 98 110 89
Average daily rate £350 £350 £365
Average daily rate % change year-on-year
- -4.10%
90% offered a daily rate of more than £250 £275 £265
10% offered a daily rate of more than £435 £550 £450
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 29 20 18
Average hourly rate £40.00 £42.50 £31.50
Average hourly rate % change year-on-year
-5.88% +34.92%
90% offered a hourly rate of more than £32.50 £33.25 £13.50
10% offered a hourly rate of more than £42.50 £56.85 £43.50
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Cambridge Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Cambridge Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 24 May 2013.

Cambridge Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Cambridge Service Management Hourly Rate Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (70.00%) ITIL
2 4 (40.00%) ITSM
3 3 (30.00%) Remedy
3 3 (30.00%) Project Management
3 3 (30.00%) Degree
3 3 (30.00%) Remedy ITSM
3 3 (30.00%) BMC
4 2 (20.00%) Service Delivery
4 2 (20.00%) Change Management
4 2 (20.00%) BMC PATROL
4 2 (20.00%) Middleware
4 2 (20.00%) PRINCE2
4 2 (20.00%) MS Office
4 2 (20.00%) Dell
4 2 (20.00%) ITIL Certification
4 2 (20.00%) Spreadsheet
4 2 (20.00%) COBIT
4 2 (20.00%) QA
4 2 (20.00%) Legal
4 2 (20.00%) Stakeholder Management
5 1 (10.00%) Finance
5 1 (10.00%) Technical Architecture
5 1 (10.00%) ITIL V3
5 1 (10.00%) Performance Management
5 1 (10.00%) SAN
5 1 (10.00%) C
5 1 (10.00%) UNIX
5 1 (10.00%) Windows
5 1 (10.00%) LAN
5 1 (10.00%) WAN

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 2 (20.00%) Middleware
Applications
1 2 (20.00%) MS Office
1 2 (20.00%) Spreadsheet
Business Applications
1 3 (30.00%) Remedy ITSM
Communications & Networking
1 1 (10.00%) SAN
1 1 (10.00%) LAN
1 1 (10.00%) WAN
General
1 2 (20.00%) Legal
2 1 (10.00%) Finance
Job Titles
1 3 (30.00%) Project Manager
1 3 (30.00%) Administrator
2 2 (20.00%) IT Assistant
2 2 (20.00%) PRINCE2 Project Manager
2 2 (20.00%) Help Desk Assistant
3 1 (10.00%) Infrastructure Architect
3 1 (10.00%) Implementation Manager
3 1 (10.00%) Implementation Project Manager
3 1 (10.00%) Helpdesk Technician
3 1 (10.00%) Architect
Miscellaneous
1 1 (10.00%) NHS
Operating Systems
1 1 (10.00%) UNIX
1 1 (10.00%) Windows
Processes & Methodologies
1 7 (70.00%) ITIL
2 4 (40.00%) ITSM
3 3 (30.00%) Project Management
4 2 (20.00%) Service Delivery
4 2 (20.00%) Change Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) Stakeholder Management
5 1 (10.00%) Technical Architecture
5 1 (10.00%) ITIL V3
5 1 (10.00%) Performance Management
Programming Languages
1 1 (10.00%) C
Qualifications
1 3 (30.00%) Degree
2 2 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) COBIT
1 2 (20.00%) QA
Systems Management
1 2 (20.00%) BMC PATROL
Vendors
1 3 (30.00%) Remedy
1 3 (30.00%) BMC
2 2 (20.00%) Dell
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013
Cambridge, Cambridgeshire
BMC Tools Administrator - Patrol, BPPM, Remedy, Remedy on Demand, ADDM, Entuity (EoS) A leading payments processing company is seeking a BMC Administrator to administer the BMC toolset on...
ReThink Recruitment
Rate: £400.00 - £450.00 per day
Posted: 21 May 2013