The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 36 44 28
Rank change year-on-year
+8 -16
Contract jobs citing Service Management 8 12 19
As % of all contract IT jobs located in Cambridge 2.22% 2.40% 4.24%
As % of the Processes & Methodologies category 2.61% 2.98% 5.72%
Number of daily rates quoted 4 4 9
Median daily rate £463 £413 £400
Median daily rate % change year-on-year
+12.12% +3.12%
90% offered a daily rate of more than £372 £413 £353
10% offered a daily rate of more than £579 £421 £427
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 1 2
Median hourly rate - £60.00 £20.21
Median hourly rate % change year-on-year
- +196.95%
UK excluding London median hourly rate £14.50 £14.75 £14.69
% change year-on-year
-1.69% +0.42%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
306 403 332
As % of all contract IT jobs located in Cambridge 84.76% 80.76% 74.11%
Number of daily rates quoted 185 295 216
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £325 £275 £293
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 21 13 22
Median hourly rate £39.75 £52.50 £33.50
Median hourly rate % change year-on-year
-24.28% +56.71%
90% offered a hourly rate of more than £36.80 £15.77 £18.31
10% offered a hourly rate of more than £67.00 £60.00 £60.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Service Management
Jobs Demand Trend in Cambridge

The demand trend of contract jobs across the Cambridge region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 25 July 2016.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 25 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for Service Management.

1 11 (64.71%) ITIL
2 6 (35.29%) Finance
3 5 (29.41%) ITSM
3 5 (29.41%) Windows 7
3 5 (29.41%) Remedy
3 5 (29.41%) Windows
3 5 (29.41%) Tableau
3 5 (29.41%) ServiceNow
4 4 (23.53%) WorldPay
4 4 (23.53%) ITIL V3
4 4 (23.53%) MS Office
4 4 (23.53%) SLA
4 4 (23.53%) MS Excel
4 4 (23.53%) ITIL Certification
5 3 (17.65%) VMware
5 3 (17.65%) Remedy ITSM
5 3 (17.65%) CCTV
5 3 (17.65%) BMC
5 3 (17.65%) HP
5 3 (17.65%) Citrix
5 3 (17.65%) Cisco
5 3 (17.65%) Microsoft
5 3 (17.65%) ERP
5 3 (17.65%) SAP
5 3 (17.65%) Oracle
5 3 (17.65%) Data Centre
5 3 (17.65%) VMware Infrastructure
6 2 (11.76%) BYOD
6 2 (11.76%) Analytics
6 2 (11.76%) Mobile App

Service Management
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) SharePoint
Applications
1 4 (23.53%) MS Excel
1 4 (23.53%) MS Office
2 2 (11.76%) MS PowerPoint
Business Applications
1 3 (17.65%) Remedy ITSM
2 2 (11.76%) BASE24
2 2 (11.76%) SAP CRM
2 2 (11.76%) SAP ERP
3 1 (5.88%) SAP SM
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) LAN
1 1 (5.88%) WAN
Database & Business Intelligence
1 1 (5.88%) Oracle Exadata
General
1 6 (35.29%) Finance
2 2 (11.76%) Financial Institution
2 2 (11.76%) Marketing
3 1 (5.88%) Local Government
Job Titles
1 7 (41.18%) Analyst
2 4 (23.53%) IT Analyst
2 4 (23.53%) Report Analyst
2 4 (23.53%) Service Analyst
3 2 (11.76%) Service Desk Analyst
3 2 (11.76%) Service Transition Manager
3 2 (11.76%) Transition Manager
4 1 (5.88%) Consultant
4 1 (5.88%) ERP Manager
4 1 (5.88%) Report Writer
4 1 (5.88%) SAP Consultant
4 1 (5.88%) SAP Manager
4 1 (5.88%) SAP Transition Manager
4 1 (5.88%) Service Architect
4 1 (5.88%) Service Management Manager
4 1 (5.88%) Service Manager
4 1 (5.88%) SharePoint Analyst
4 1 (5.88%) SharePoint Support
4 1 (5.88%) Technical Manager
4 1 (5.88%) WAN Project Manager
Libraries, Frameworks & Software Standards
1 2 (11.76%) HTML
1 2 (11.76%) Silverlight
1 2 (11.76%) Web Services
Miscellaneous
1 3 (17.65%) CCTV
1 3 (17.65%) Data Centre
2 2 (11.76%) Analytical Skills
2 2 (11.76%) BYOD
2 2 (11.76%) Hedge funds
2 2 (11.76%) Mobile App
3 1 (5.88%) Blackberry
3 1 (5.88%) CMDB
Operating Systems
1 5 (29.41%) Windows
1 5 (29.41%) Windows 7
2 1 (5.88%) Linux
Processes & Methodologies
1 11 (64.71%) ITIL
2 5 (29.41%) ITSM
3 4 (23.53%) ITIL V3
4 3 (17.65%) ERP
5 2 (11.76%) Analytics
5 2 (11.76%) CRM
5 2 (11.76%) Incident Management
5 2 (11.76%) Project Management
5 2 (11.76%) Service Delivery
5 2 (11.76%) Six Sigma
6 1 (5.88%) Agile Software Development
6 1 (5.88%) Business Analysis
6 1 (5.88%) Change Management
6 1 (5.88%) Continuous Improvement
6 1 (5.88%) Lean Six Sigma
6 1 (5.88%) Problem Management
6 1 (5.88%) Release Management
6 1 (5.88%) Stakeholder Management
6 1 (5.88%) Waterfall
6 1 (5.88%) Workflow
Qualifications
1 4 (23.53%) ITIL Certification
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 3 (17.65%) VMware Infrastructure
2 2 (11.76%) Active Directory
Systems Management
1 2 (11.76%) Control-M
Vendors
1 5 (29.41%) Remedy
1 5 (29.41%) ServiceNow
1 5 (29.41%) Tableau
2 4 (23.53%) WorldPay
3 3 (17.65%) BMC
3 3 (17.65%) Cisco
3 3 (17.65%) Citrix
3 3 (17.65%) HP
3 3 (17.65%) Microsoft
3 3 (17.65%) Oracle
3 3 (17.65%) SAP
3 3 (17.65%) VMware
4 1 (5.88%) Nintex