The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 48 30 34
Rank change year-on-year
-18 +4
Contract jobs citing Service Management 10 16 4
As % of all contract IT jobs located in Cambridge 2.16% 3.90% 1.20%
As % of the Processes & Methodologies category 2.79% 5.35% 1.88%
Number of daily rates quoted 5 8 4
Average daily rate
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£413 £395 £425
Average daily rate % change year-on-year
+4.43% -7.05%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 2 0
Average hourly rate £60.00 £20.21 -
Average hourly rate % change year-on-year
+196.95% -
UK excluding London average hourly rate £13.35 £16.00 £15.50
% change year-on-year
-16.56% +3.22%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
359 299 213
As % of all contract IT jobs located in Cambridge 77.37% 72.93% 64.16%
Number of daily rates quoted 267 196 109
Average daily rate £375 £400 £350
Average daily rate % change year-on-year
-6.25% +14.28%
90% offered a daily rate of more than £275 £295 £237
10% offered a daily rate of more than £475 £475 £435
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 14 19 26
Average hourly rate £40.00 £39.50 £37.50
Average hourly rate % change year-on-year
+1.26% +5.33%
90% offered a hourly rate of more than £35.00 £18.31 £30.00
10% offered a hourly rate of more than £57.75 £46.75 £42.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 June 2015, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 16 (88.89%) ITIL
2 7 (38.89%) PRINCE2
2 7 (38.89%) ITSM
3 6 (33.33%) Project Management
3 6 (33.33%) Agile Software Development
4 5 (27.78%) MS Office
5 4 (22.22%) User Acceptance Testing
5 4 (22.22%) Service Delivery
5 4 (22.22%) Change Management
5 4 (22.22%) Regression Testing
5 4 (22.22%) Stakeholder Management
5 4 (22.22%) Scrum
5 4 (22.22%) SaaS
5 4 (22.22%) Waterfall
6 3 (16.67%) Legal
6 3 (16.67%) QA
6 3 (16.67%) SAP
6 3 (16.67%) Windows
6 3 (16.67%) MS Excel
7 2 (11.11%) Remedy
7 2 (11.11%) Blackberry
7 2 (11.11%) Microsoft
7 2 (11.11%) Active Directory
7 2 (11.11%) Citrix
7 2 (11.11%) Microsoft Certification
7 2 (11.11%) Degree
7 2 (11.11%) Incident Management
7 2 (11.11%) Finance
7 2 (11.11%) Problem Management
7 2 (11.11%) Windows 7

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (27.78%) MS Office
2 3 (16.67%) MS Excel
Business Applications
1 1 (5.56%) SAP ERP
Cloud Services
1 4 (22.22%) SaaS
Communications & Networking
1 1 (5.56%) VoIP
1 1 (5.56%) VPN
1 1 (5.56%) Intranet
1 1 (5.56%) WebEx
General
1 3 (16.67%) Legal
2 2 (11.11%) Finance
3 1 (5.56%) Back Office
Job Titles
1 7 (38.89%) Project Manager
2 4 (22.22%) Contracts Manager
3 3 (16.67%) Service Manager
3 3 (16.67%) Operations Manager
4 2 (11.11%) Consultant
4 2 (11.11%) Management Consultant
4 2 (11.11%) Analyst
4 2 (11.11%) Technical Manager
4 2 (11.11%) Technical Services Manager
4 2 (11.11%) Service Management Consultant
4 2 (11.11%) PRINCE2 Project Manager
4 2 (11.11%) IT Operations Manager
5 1 (5.56%) Implementation Analyst
5 1 (5.56%) Delivery Manager
5 1 (5.56%) Service Desk Analyst
5 1 (5.56%) IT Consultant
5 1 (5.56%) 1st Line Support
5 1 (5.56%) Service Analyst
5 1 (5.56%) Services Delivery Manager
Miscellaneous
1 2 (11.11%) Blackberry
2 1 (5.56%) CMDB
2 1 (5.56%) Video Conferencing
2 1 (5.56%) Analytical Skills
2 1 (5.56%) BYOD
Operating Systems
1 3 (16.67%) Windows
2 2 (11.11%) Windows 7
3 1 (5.56%) UNIX
3 1 (5.56%) Linux
3 1 (5.56%) Windows XP
3 1 (5.56%) Mac OS X
Processes & Methodologies
1 16 (88.89%) ITIL
2 7 (38.89%) PRINCE2
2 7 (38.89%) ITSM
3 6 (33.33%) Project Management
3 6 (33.33%) Agile Software Development
4 4 (22.22%) Service Delivery
4 4 (22.22%) Change Management
4 4 (22.22%) Regression Testing
4 4 (22.22%) Stakeholder Management
4 4 (22.22%) Scrum
4 4 (22.22%) User Acceptance Testing
4 4 (22.22%) Waterfall
5 2 (11.11%) Incident Management
5 2 (11.11%) Problem Management
5 2 (11.11%) Channel Management
6 1 (5.56%) Operations Management
6 1 (5.56%) Portfolio Management
6 1 (5.56%) Demand Management
6 1 (5.56%) Workflow
6 1 (5.56%) ERP
Qualifications
1 2 (11.11%) Microsoft Certification
1 2 (11.11%) Degree
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
2 1 (5.56%) A+ Certification
2 1 (5.56%) MOS
2 1 (5.56%) MCP
2 1 (5.56%) MCSE
2 1 (5.56%) MCSA
Quality Assurance & Compliance
1 3 (16.67%) QA
2 1 (5.56%) SLA
System Software
1 2 (11.11%) Active Directory
Systems Management
1 1 (5.56%) Nagios
1 1 (5.56%) Norton AntiVirus
1 1 (5.56%) Symantec Enterprise Vault
Vendors
1 3 (16.67%) SAP
2 2 (11.11%) Microsoft
2 2 (11.11%) Citrix
2 2 (11.11%) Remedy
3 1 (5.56%) VMware
3 1 (5.56%) SolarWinds
3 1 (5.56%) Kaseya
3 1 (5.56%) ServiceNow
3 1 (5.56%) WorldPay
3 1 (5.56%) Nokia
3 1 (5.56%) Apple
3 1 (5.56%) CheckPoint
3 1 (5.56%) Symantec
3 1 (5.56%) Cisco
Cambridge
Computer Futures
Rate: competitive
Posted: 20 days ago