The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 33 43 51
Rank change year-on-year
+10 +8
Contract jobs citing Service Management 12 1 2
As % of all contract IT jobs located in Cambridge 3.26% 0.30% 0.45%
As % of the Processes & Methodologies category 4.65% 0.40% 0.66%
Number of daily rates quoted 6 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£315 - -
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
258 249 302
As % of all contract IT jobs located in Cambridge 70.11% 73.67% 67.56%
Number of daily rates quoted 165 115 151
Average daily rate £375 £350 £400
Average daily rate % change year-on-year
+7.14% -12.50%
90% offered a daily rate of more than £270 £250 £297
10% offered a daily rate of more than £550 £450 £463
UK excluding London average daily rate £378 £363 £368
% change year-on-year
+4.13% -1.36%
Number of hourly rates quoted 21 27 47
Average hourly rate £37.50 £41.00 £40.00
Average hourly rate % change year-on-year
-8.53% +2.50%
90% offered a hourly rate of more than £10.50 £15.50 £20.00
10% offered a hourly rate of more than £60.00 £60.00 £47.50
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridge region.

Service Management Daily Rate Trend in Cambridge

Service Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridge region over the 3 months to 30 October 2014.

Service Management Daily Rate Histogram in Cambridge

Service Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridge region.

Service Management Hourly Rate Trend in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 October 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 25 (80.65%) ITIL
2 17 (54.84%) Remedy
3 16 (51.61%) Finance
4 14 (45.16%) BMC
4 14 (45.16%) Remedy ITSM
5 10 (32.26%) Blackberry
5 10 (32.26%) Citrix
5 10 (32.26%) Windows
5 10 (32.26%) Windows 7
6 9 (29.03%) PRINCE2
6 9 (29.03%) SLA
7 7 (22.58%) Cisco
7 7 (22.58%) ADSL
7 7 (22.58%) Broadband
7 7 (22.58%) HP
7 7 (22.58%) Oracle
7 7 (22.58%) Linux
7 7 (22.58%) MS Excel
7 7 (22.58%) VMware
7 7 (22.58%) Knowledge Management
7 7 (22.58%) Incident Management
7 7 (22.58%) Oracle Exadata
7 7 (22.58%) VMware Infrastructure
8 6 (19.35%) CCTV
8 6 (19.35%) ITIL Certification
9 5 (16.13%) Oracle Forms
10 4 (12.90%) Active Directory
10 4 (12.90%) Scrum
10 4 (12.90%) User Acceptance Testing
10 4 (12.90%) SaaS

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 October 2014, IT contractor jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) Blackberry Enterprise Server
2 1 (3.23%) SharePoint
Applications
1 7 (22.58%) MS Excel
2 3 (9.68%) MS Office
Business Applications
1 14 (45.16%) Remedy ITSM
Cloud Services
1 4 (12.90%) SaaS
Communications & Networking
1 7 (22.58%) ADSL
1 7 (22.58%) Broadband
2 3 (9.68%) Network Security
3 1 (3.23%) OpenLDAP
3 1 (3.23%) LDAP
Database & Business Intelligence
1 7 (22.58%) Oracle Exadata
2 2 (6.45%) SAP BW
Development Applications
1 5 (16.13%) Oracle Forms
General
1 16 (51.61%) Finance
Job Titles
1 11 (35.48%) Analyst
1 11 (35.48%) Service Analyst
1 11 (35.48%) Service Desk Analyst
2 10 (32.26%) Project Manager
3 3 (9.68%) IT Project Manager
4 2 (6.45%) Deskside Support
4 2 (6.45%) 3rd Line Support
4 2 (6.45%) IT Support
4 2 (6.45%) Senior IT Support
5 1 (3.23%) Senior Manager
5 1 (3.23%) Support Analyst
5 1 (3.23%) 1st Line Support
5 1 (3.23%) Programme Manager
5 1 (3.23%) Senior Project Manager
5 1 (3.23%) Help Desk Support
5 1 (3.23%) Architect
Miscellaneous
1 10 (32.26%) Blackberry
2 6 (19.35%) CCTV
3 1 (3.23%) Client/Server
3 1 (3.23%) N-Tier
Operating Systems
1 10 (32.26%) Windows
1 10 (32.26%) Windows 7
2 7 (22.58%) Linux
Processes & Methodologies
1 25 (80.65%) ITIL
2 9 (29.03%) PRINCE2
3 7 (22.58%) Knowledge Management
3 7 (22.58%) Incident Management
4 4 (12.90%) Scrum
4 4 (12.90%) User Acceptance Testing
5 2 (6.45%) Business Intelligence
5 2 (6.45%) Cost-Benefit Analysis
5 2 (6.45%) Information Management
5 2 (6.45%) Identity Management
5 2 (6.45%) Workflow
5 2 (6.45%) Regression Testing
5 2 (6.45%) Business Analysis
5 2 (6.45%) Waterfall
5 2 (6.45%) SAP Implementation
6 1 (3.23%) Analytics
6 1 (3.23%) Release Management
6 1 (3.23%) Disaster Recovery
6 1 (3.23%) ITSM
6 1 (3.23%) Stakeholder Management
Qualifications
1 6 (19.35%) ITIL Certification
2 3 (9.68%) PRINCE2 Certification
3 2 (6.45%) Degree
4 1 (3.23%) ISEB
Quality Assurance & Compliance
1 9 (29.03%) SLA
2 1 (3.23%) BS25999
2 1 (3.23%) ISO/IEC 27001
System Software
1 7 (22.58%) VMware Infrastructure
2 4 (12.90%) Active Directory
3 1 (3.23%) Novell eDirectory
Vendors
1 17 (54.84%) Remedy
2 14 (45.16%) BMC
3 10 (32.26%) Citrix
4 7 (22.58%) Cisco
4 7 (22.58%) HP
4 7 (22.58%) Oracle
4 7 (22.58%) VMware
5 3 (9.68%) Microsoft
5 3 (9.68%) SAP
Cambridge
Huxley Associates
Rate: £175 per day + competitive
Posted: 6 days ago