The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 61 45 44
Rank change year-on-year
-16 -1
Contract jobs citing Service Management 8 13 20
As % of all contract IT jobs located in Cambridgeshire 1.09% 2.44% 2.67%
As % of the Processes & Methodologies category 1.42% 3.48% 4.03%
Number of daily rates quoted 4 9 7
Average daily rate
Keep up to 90%
of your Daily Rate
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£500 £388 £438
Average daily rate % change year-on-year
+29.03% -11.42%
90% offered a daily rate of more than £265 £125 £328
10% offered a daily rate of more than £534 £515 £463
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 1 6
Average hourly rate - £14.00 £32.50
Average hourly rate % change year-on-year
- -56.92%
UK excluding London average hourly rate £15.00 £18.25 £17.50
% change year-on-year
-17.80% +4.28%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
564 374 496
As % of all contract IT jobs located in Cambridgeshire 77.15% 70.17% 66.13%
Number of daily rates quoted 335 189 253
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £220 £225 £285
10% offered a daily rate of more than £543 £525 £525
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 55 36 49
Average hourly rate £32.50 £35.00 £33.00
Average hourly rate % change year-on-year
-7.14% +6.06%
90% offered a hourly rate of more than £12.00 £11.50 £10.50
10% offered a hourly rate of more than £45.00 £39.40 £50.75
UK excluding London average hourly rate £25.25 £27.50 £31.00
% change year-on-year
-8.18% -11.29%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 27 January 2015.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -4 4 £525 +21.03% 3
Peterborough - - - - 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 January 2015, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 20 (80.00%) ITIL
2 10 (40.00%) Finance
3 9 (36.00%) Remedy
3 9 (36.00%) Blackberry
4 8 (32.00%) Active Directory
5 7 (28.00%) Windows
5 7 (28.00%) Windows 7
6 6 (24.00%) Remedy ITSM
6 6 (24.00%) BMC
7 5 (20.00%) MS Excel
7 5 (20.00%) SLA
7 5 (20.00%) Citrix
8 4 (16.00%) ITIL Certification
8 4 (16.00%) Microsoft
8 4 (16.00%) ADSL
8 4 (16.00%) Broadband
8 4 (16.00%) PRINCE2
8 4 (16.00%) Stakeholder Management
8 4 (16.00%) Knowledge Management
8 4 (16.00%) Incident Management
9 3 (12.00%) ISO/IEC 27001
9 3 (12.00%) Telecoms
9 3 (12.00%) ITSM
9 3 (12.00%) MS Office
9 3 (12.00%) Oracle
9 3 (12.00%) HP
9 3 (12.00%) Blackberry Enterprise Server
10 2 (8.00%) LAN
10 2 (8.00%) WAN
10 2 (8.00%) Cisco

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 27 January 2015, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) Blackberry Enterprise Server
2 1 (4.00%) BizTalk Server
Applications
1 5 (20.00%) MS Excel
2 3 (12.00%) MS Office
3 1 (4.00%) MS PowerPoint
3 1 (4.00%) MS Project
Business Applications
1 6 (24.00%) Remedy ITSM
Communications & Networking
1 4 (16.00%) ADSL
1 4 (16.00%) Broadband
2 2 (8.00%) LAN
2 2 (8.00%) WAN
2 2 (8.00%) LDAP
2 2 (8.00%) OpenLDAP
Database & Business Intelligence
1 2 (8.00%) Oracle Exadata
Development Applications
1 2 (8.00%) Oracle Forms
General
1 10 (40.00%) Finance
2 3 (12.00%) Telecoms
3 1 (4.00%) Banking
3 1 (4.00%) Retail
Job Titles
1 12 (48.00%) Project Manager
2 7 (28.00%) Service Analyst
2 7 (28.00%) Analyst
2 7 (28.00%) Service Desk Analyst
3 5 (20.00%) Senior Manager
3 5 (20.00%) Senior Project Manager
4 3 (12.00%) Data Centre Project Manager
5 2 (8.00%) Infrastructure Project Manager
5 2 (8.00%) Programme Manager
5 2 (8.00%) Network Technician
5 2 (8.00%) Data Manager
5 2 (8.00%) Infrastructure Manager
5 2 (8.00%) Data Centre Manager
5 2 (8.00%) Desktop Technician
5 2 (8.00%) Senior Infrastructure Manager
5 2 (8.00%) Senior Infrastructure Project Manager
6 1 (4.00%) Senior Programme Manager
6 1 (4.00%) Contracts Manager
6 1 (4.00%) IT Project Manager
6 1 (4.00%) Architect
Libraries, Frameworks & Software Standards
1 1 (4.00%) SAP PI
1 1 (4.00%) Web Services
1 1 (4.00%) .NET
1 1 (4.00%) J2EE
Miscellaneous
1 9 (36.00%) Blackberry
2 2 (8.00%) CCTV
3 1 (4.00%) N-Tier
3 1 (4.00%) Client/Server
Operating Systems
1 7 (28.00%) Windows
1 7 (28.00%) Windows 7
2 2 (8.00%) Windows XP
2 2 (8.00%) Linux
Processes & Methodologies
1 20 (80.00%) ITIL
2 4 (16.00%) PRINCE2
2 4 (16.00%) Stakeholder Management
2 4 (16.00%) Knowledge Management
2 4 (16.00%) Incident Management
3 3 (12.00%) ITSM
4 2 (8.00%) Identity Management
4 2 (8.00%) PRINCE
4 2 (8.00%) Service Delivery
4 2 (8.00%) Project Management
5 1 (4.00%) Time Management
5 1 (4.00%) Release Management
5 1 (4.00%) SAP Implementation
5 1 (4.00%) Cost-Benefit Analysis
5 1 (4.00%) Enterprise Architecture
5 1 (4.00%) Business Transformation
5 1 (4.00%) Line Management
5 1 (4.00%) Stakeholder Engagement
5 1 (4.00%) Waterfall
5 1 (4.00%) Network Design
Qualifications
1 4 (16.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.00%) SLA
2 3 (12.00%) ISO/IEC 27001
3 1 (4.00%) BS25999
System Software
1 8 (32.00%) Active Directory
2 2 (8.00%) Novell eDirectory
2 2 (8.00%) VMware Infrastructure
Systems Management
1 2 (8.00%) SCCM
2 1 (4.00%) OpenView
Vendors
1 9 (36.00%) Remedy
2 6 (24.00%) BMC
3 5 (20.00%) Citrix
4 4 (16.00%) Microsoft
5 3 (12.00%) Oracle
5 3 (12.00%) HP
6 2 (8.00%) Cisco
6 2 (8.00%) SAP
6 2 (8.00%) VMware