The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 36 61 53
Rank change year-on-year
+25 -8
Contract jobs citing Service Management 25 16 23
As % of all contract IT jobs located in Cambridgeshire 4.17% 1.98% 2.98%
As % of the Processes & Methodologies category 5.11% 2.48% 4.08%
Number of daily rates quoted 15 6 10
Median daily rate £473 £413 £400
Median daily rate % change year-on-year
+14.54% +3.12%
90% offered a daily rate of more than £256 £389 £370
10% offered a daily rate of more than £600 £463 £528
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 2 2
Median hourly rate - £35.00 £20.21
Median hourly rate % change year-on-year
- +73.22%
UK excluding London median hourly rate £14.50 £14.75 £14.38
% change year-on-year
-1.69% +2.60%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
489 646 564
As % of all contract IT jobs located in Cambridgeshire 81.50% 79.85% 72.96%
Number of daily rates quoted 283 395 303
Median daily rate £400 £375 £388
Median daily rate % change year-on-year
+6.66% -3.22%
90% offered a daily rate of more than £325 £265 £275
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 32 38 47
Median hourly rate £37.50 £23.50 £28.75
Median hourly rate % change year-on-year
+59.57% -18.26%
90% offered a hourly rate of more than £16.60 £12.00 £15.38
10% offered a hourly rate of more than £45.00 £60.00 £47.00
UK excluding London median hourly rate £28.63 £30.50 £26.98
% change year-on-year
-6.14% +13.06%

Service Management
Jobs Demand Trend in Cambridgeshire

The demand trend of contract jobs across the Cambridgeshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 24 July 2016.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +8 8 £463 +12.12%
Peterborough +6 4 £174 -65.20%
St Neots - 1 £473 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for Service Management.

1 19 (52.78%) ITIL
2 15 (41.67%) Finance
3 14 (38.89%) SAP
4 13 (36.11%) Web Services
4 13 (36.11%) Analytics
5 12 (33.33%) ERP
6 11 (30.56%) HTML
6 11 (30.56%) CRM
6 11 (30.56%) SAP CRM
6 11 (30.56%) Mobile App
6 11 (30.56%) Marketing
6 11 (30.56%) SAP ERP
6 11 (30.56%) Silverlight
7 9 (25.00%) ITSM
8 7 (19.44%) Windows
8 7 (19.44%) Remedy
8 7 (19.44%) Windows 7
9 6 (16.67%) ITIL V3
9 6 (16.67%) ITIL Certification
10 5 (13.89%) BMC
10 5 (13.89%) Tableau
10 5 (13.89%) ServiceNow
10 5 (13.89%) Data Centre
10 5 (13.89%) Remedy ITSM
11 4 (11.11%) Security Cleared
11 4 (11.11%) Service Design
11 4 (11.11%) Analytical Skills
11 4 (11.11%) WorldPay
11 4 (11.11%) Project Management
11 4 (11.11%) SLA

Service Management
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.56%) Blackberry Enterprise Server
2 1 (2.78%) SharePoint
Applications
1 4 (11.11%) MS Excel
1 4 (11.11%) MS Office
2 2 (5.56%) MS PowerPoint
Business Applications
1 11 (30.56%) SAP CRM
1 11 (30.56%) SAP ERP
2 5 (13.89%) Remedy ITSM
3 2 (5.56%) BASE24
3 2 (5.56%) SAP SM
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 2 (5.56%) VoIP
2 1 (2.78%) LAN
2 1 (2.78%) WAN
Database & Business Intelligence
1 2 (5.56%) GIS
2 1 (2.78%) BusinessObjects
2 1 (2.78%) Oracle Exadata
Development Applications
1 2 (5.56%) Rational DOORS
General
1 15 (41.67%) Finance
2 11 (30.56%) Marketing
3 2 (5.56%) Financial Institution
4 1 (2.78%) Local Government
4 1 (2.78%) Retail
Job Titles
1 10 (27.78%) Analyst
2 5 (13.89%) IT Analyst
2 5 (13.89%) Service Analyst
3 4 (11.11%) Report Analyst
4 3 (8.33%) IT Manager
4 3 (8.33%) Service Manager
4 3 (8.33%) Transition Manager
5 2 (5.56%) Analyst Developer
5 2 (5.56%) Desktop Support
5 2 (5.56%) Developer
5 2 (5.56%) IT Services Manager
5 2 (5.56%) Remedy Analyst
5 2 (5.56%) Remedy Developer
5 2 (5.56%) SAP Manager
5 2 (5.56%) SAP Transition Manager
5 2 (5.56%) Senior Systems Engineer
5 2 (5.56%) Service Desk Analyst
5 2 (5.56%) Service Transition Manager
5 2 (5.56%) Support Analyst
5 2 (5.56%) Systems Engineer
Libraries, Frameworks & Software Standards
1 13 (36.11%) Web Services
2 11 (30.56%) HTML
2 11 (30.56%) Silverlight
Miscellaneous
1 11 (30.56%) Mobile App
2 5 (13.89%) Data Centre
3 4 (11.11%) Analytical Skills
4 3 (8.33%) Blackberry
4 3 (8.33%) CCTV
5 2 (5.56%) BYOD
5 2 (5.56%) Hedge funds
5 2 (5.56%) User Experience
6 1 (2.78%) CMDB
6 1 (2.78%) Driving Licence
Operating Systems
1 7 (19.44%) Windows
1 7 (19.44%) Windows 7
2 1 (2.78%) Linux
Processes & Methodologies
1 19 (52.78%) ITIL
2 13 (36.11%) Analytics
3 12 (33.33%) ERP
4 11 (30.56%) CRM
5 9 (25.00%) ITSM
6 6 (16.67%) ITIL V3
7 4 (11.11%) Project Management
7 4 (11.11%) Service Design
8 3 (8.33%) Service Delivery
8 3 (8.33%) Workflow
9 2 (5.56%) Benchmarking
9 2 (5.56%) Change Control
9 2 (5.56%) Change Management
9 2 (5.56%) Continuous Improvement
9 2 (5.56%) MODAF
9 2 (5.56%) Model-Based Systems Engineering
9 2 (5.56%) Process Improvement
9 2 (5.56%) Six Sigma
9 2 (5.56%) SysML
9 2 (5.56%) UML
Programming Languages
1 2 (5.56%) C
1 2 (5.56%) SQL
Qualifications
1 6 (16.67%) ITIL Certification
2 4 (11.11%) Security Cleared
3 2 (5.56%) DV Cleared
3 2 (5.56%) MCSE
3 2 (5.56%) Microsoft Certification
3 2 (5.56%) SC Cleared
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 2 (5.56%) JSP 440
System Software
1 4 (11.11%) Active Directory
2 3 (8.33%) VMware Infrastructure
3 1 (2.78%) Virtual Machines
Systems Management
1 2 (5.56%) Control-M
Vendors
1 14 (38.89%) SAP
2 7 (19.44%) Remedy
3 5 (13.89%) BMC
3 5 (13.89%) ServiceNow
3 5 (13.89%) Tableau
4 4 (11.11%) WorldPay
5 3 (8.33%) Cisco
5 3 (8.33%) Citrix
5 3 (8.33%) HP
5 3 (8.33%) Microsoft
5 3 (8.33%) Oracle
5 3 (8.33%) VMware
6 2 (5.56%) Apple
7 1 (2.78%) Nintex
7 1 (2.78%) Virgin Media