The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 37 59 53
Rank change year-on-year
+22 -6
Contract jobs citing Service Management 15 21 19
As % of all contract IT jobs located in Cambridgeshire 2.62% 2.47% 2.24%
As % of the Processes & Methodologies category 3.32% 3.09% 3.13%
Number of daily rates quoted 10 13 9
Median daily rate £481 £413 £403
Median daily rate % change year-on-year
+16.66% +2.48%
90% offered a daily rate of more than £332 £367 £390
10% offered a daily rate of more than £603 £527 £525
UK excluding London median daily rate £400 £375 £355
% change year-on-year
+6.66% +5.63%
Number of hourly rates quoted 0 1 1
Median hourly rate - £60.00 £20.21
Median hourly rate % change year-on-year
- +196.95%
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
452 679 608
As % of all contract IT jobs located in Cambridgeshire 78.88% 79.79% 71.53%
Number of daily rates quoted 244 405 351
Median daily rate £425 £380 £375
Median daily rate % change year-on-year
+11.84% +1.33%
90% offered a daily rate of more than £300 £250 £250
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 43 40 51
Median hourly rate £40.00 £17.00 £30.00
Median hourly rate % change year-on-year
+135.29% -43.33%
90% offered a hourly rate of more than £15.25 £12.00 £15.45
10% offered a hourly rate of more than £50.00 £60.00 £57.50
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Management
Jobs Demand Trend in Cambridgeshire

The demand trend of contract jobs across the Cambridgeshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 27 August 2016.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +7 3 £544 +31.81%
Peterborough - 3 £262 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for Service Management.

1 17 (53.13%) ITIL
2 15 (46.88%) Finance
3 14 (43.75%) Analytics
4 13 (40.63%) SAP
4 13 (40.63%) Web Services
5 12 (37.50%) ERP
6 11 (34.38%) HTML
6 11 (34.38%) CRM
6 11 (34.38%) SAP CRM
6 11 (34.38%) Mobile App
6 11 (34.38%) Marketing
6 11 (34.38%) SAP ERP
6 11 (34.38%) Silverlight
7 7 (21.88%) Remedy
7 7 (21.88%) Windows
7 7 (21.88%) Windows 7
8 6 (18.75%) ITIL V3
9 5 (15.63%) Remedy ITSM
9 5 (15.63%) BMC
9 5 (15.63%) ITSM
9 5 (15.63%) Data Centre
10 4 (12.50%) ITIL Certification
10 4 (12.50%) Project Management
10 4 (12.50%) SLA
10 4 (12.50%) Active Directory
10 4 (12.50%) Security Cleared
10 4 (12.50%) WorldPay
11 3 (9.38%) CCTV
11 3 (9.38%) VMware Infrastructure
11 3 (9.38%) HP

Service Management
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) Blackberry Enterprise Server
2 1 (3.13%) SharePoint
Applications
1 3 (9.38%) MS Excel
1 3 (9.38%) MS Office
2 1 (3.13%) MS PowerPoint
Business Applications
1 11 (34.38%) SAP CRM
1 11 (34.38%) SAP ERP
2 5 (15.63%) Remedy ITSM
3 2 (6.25%) BASE24
4 1 (3.13%) SAP SM
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 2 (6.25%) VoIP
2 1 (3.13%) LAN
2 1 (3.13%) WAN
Database & Business Intelligence
1 2 (6.25%) GIS
2 1 (3.13%) BusinessObjects
2 1 (3.13%) Oracle Exadata
Development Applications
1 2 (6.25%) Rational DOORS
General
1 15 (46.88%) Finance
2 11 (34.38%) Marketing
3 2 (6.25%) Financial Institution
4 1 (3.13%) Local Government
4 1 (3.13%) Retail
Job Titles
1 8 (25.00%) Analyst
2 3 (9.38%) IT Analyst
2 3 (9.38%) Service Analyst
2 3 (9.38%) Service Manager
3 2 (6.25%) Analyst Developer
3 2 (6.25%) Desktop Support
3 2 (6.25%) Developer
3 2 (6.25%) IT Manager
3 2 (6.25%) IT Services Manager
3 2 (6.25%) Remedy Analyst
3 2 (6.25%) Remedy Developer
3 2 (6.25%) Senior Systems Engineer
3 2 (6.25%) Service Desk Analyst
3 2 (6.25%) Service Transition Manager
3 2 (6.25%) Support Analyst
3 2 (6.25%) Systems Engineer
3 2 (6.25%) Transition Manager
4 1 (3.13%) IT Business Analyst
4 1 (3.13%) SAP Transition Manager
4 1 (3.13%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 13 (40.63%) Web Services
2 11 (34.38%) HTML
2 11 (34.38%) Silverlight
Miscellaneous
1 11 (34.38%) Mobile App
2 5 (15.63%) Data Centre
3 3 (9.38%) Analytical Skills
3 3 (9.38%) Blackberry
3 3 (9.38%) CCTV
4 2 (6.25%) BYOD
4 2 (6.25%) Hedge funds
4 2 (6.25%) User Experience
5 1 (3.13%) CMDB
5 1 (3.13%) Driving Licence
Operating Systems
1 7 (21.88%) Windows
1 7 (21.88%) Windows 7
2 1 (3.13%) Linux
Processes & Methodologies
1 17 (53.13%) ITIL
2 14 (43.75%) Analytics
3 12 (37.50%) ERP
4 11 (34.38%) CRM
5 6 (18.75%) ITIL V3
6 5 (15.63%) ITSM
7 4 (12.50%) Project Management
8 3 (9.38%) Service Design
8 3 (9.38%) Workflow
9 2 (6.25%) Asset Management
9 2 (6.25%) Business Analysis
9 2 (6.25%) Change Control
9 2 (6.25%) Continuous Improvement
9 2 (6.25%) Incident Management
9 2 (6.25%) MODAF
9 2 (6.25%) Process Improvement
9 2 (6.25%) Release Management
9 2 (6.25%) SysML
9 2 (6.25%) TOGAF
9 2 (6.25%) Use Case
Programming Languages
1 2 (6.25%) C
1 2 (6.25%) SQL
Qualifications
1 4 (12.50%) ITIL Certification
1 4 (12.50%) Security Cleared
2 2 (6.25%) DV Cleared
2 2 (6.25%) MCSE
2 2 (6.25%) Microsoft Certification
2 2 (6.25%) SC Cleared
3 1 (3.13%) CBAP
3 1 (3.13%) IIBA
3 1 (3.13%) ISEB
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 2 (6.25%) JSP 440
System Software
1 4 (12.50%) Active Directory
2 3 (9.38%) VMware Infrastructure
3 1 (3.13%) Virtual Machines
Systems Management
1 2 (6.25%) Control-M
Vendors
1 13 (40.63%) SAP
2 7 (21.88%) Remedy
3 5 (15.63%) BMC
4 4 (12.50%) WorldPay
5 3 (9.38%) Cisco
5 3 (9.38%) Citrix
5 3 (9.38%) HP
5 3 (9.38%) Microsoft
5 3 (9.38%) Oracle
5 3 (9.38%) VMware
6 2 (6.25%) Apple
6 2 (6.25%) ServiceNow
7 1 (3.13%) Nintex
7 1 (3.13%) Tableau
7 1 (3.13%) Virgin Media