The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 43 59 48
Rank change year-on-year
+16 -11
Contract jobs citing Service Management 11 7 12
As % of all contract IT jobs located in Cambridgeshire 1.86% 0.97% 2.27%
As % of the Processes & Methodologies category 2.38% 1.21% 3.19%
Number of daily rates quoted 8 4 9
Average daily rate £320 £500 £388
Average daily rate % change year-on-year
-36.00% +29.03%
90% offered a daily rate of more than £174 £423 £225
10% offered a daily rate of more than £435 £534 £515
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 1 0 0
Average hourly rate £5.00 - -
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
463 578 376
As % of all contract IT jobs located in Cambridgeshire 78.21% 79.94% 71.21%
Number of daily rates quoted 282 337 194
Average daily rate £400 £395 £365
Average daily rate % change year-on-year
+1.26% +8.21%
90% offered a daily rate of more than £263 £210 £235
10% offered a daily rate of more than £550 £538 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 34 52 36
Average hourly rate £37.50 £24.50 £35.50
Average hourly rate % change year-on-year
+53.06% -30.98%
90% offered a hourly rate of more than £17.50 £12.00 £11.50
10% offered a hourly rate of more than £60.00 £43.75 £40.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 12 February 2016.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -1 7 £340 -36.00% 3
Peterborough +15 3 £174 -56.50%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 25 (83.33%) ITIL
2 11 (36.67%) ITSM
3 9 (30.00%) Finance
3 9 (30.00%) Windows
3 9 (30.00%) Windows 7
4 8 (26.67%) ITIL V3
4 8 (26.67%) ServiceNow
4 8 (26.67%) Data Centre
4 8 (26.67%) SLA
4 8 (26.67%) ITIL Certification
5 6 (20.00%) Service Delivery
5 6 (20.00%) Citrix
5 6 (20.00%) WorldPay
6 5 (16.67%) Active Directory
6 5 (16.67%) Project Management
6 5 (16.67%) Oracle
7 4 (13.33%) VMware
7 4 (13.33%) MS Office
7 4 (13.33%) Linux
7 4 (13.33%) Oracle Forms
7 4 (13.33%) Cisco
7 4 (13.33%) MS Excel
7 4 (13.33%) Remedy
7 4 (13.33%) HP
7 4 (13.33%) BMC
7 4 (13.33%) Oracle Exadata
7 4 (13.33%) Tableau
7 4 (13.33%) VMware Infrastructure
7 4 (13.33%) CCTV
7 4 (13.33%) Remedy ITSM

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) Blackberry Enterprise Server
2 1 (3.33%) CMS
Applications
1 4 (13.33%) MS Excel
1 4 (13.33%) MS Office
2 2 (6.67%) MS PowerPoint
3 1 (3.33%) MS Project
Business Applications
1 4 (13.33%) Remedy ITSM
2 2 (6.67%) SAP SM
Communications & Networking
1 3 (10.00%) VoIP
Database & Business Intelligence
1 4 (13.33%) Oracle Exadata
2 1 (3.33%) SQL Server
Development Applications
1 4 (13.33%) Oracle Forms
General
1 9 (30.00%) Finance
2 3 (10.00%) Retail
Job Titles
1 8 (26.67%) Analyst
2 6 (20.00%) Service Manager
3 5 (16.67%) Service Analyst
3 5 (16.67%) Services Delivery Manager
4 4 (13.33%) Delivery Manager
4 4 (13.33%) IT Analyst
5 3 (10.00%) Consultant
5 3 (10.00%) Desktop Support
5 3 (10.00%) IT Manager
5 3 (10.00%) ITIL Service Analyst
5 3 (10.00%) Report Analyst
5 3 (10.00%) Service Management Manager
6 2 (6.67%) Change Analyst
6 2 (6.67%) IT Services Delivery Manager
6 2 (6.67%) IT Services Manager
6 2 (6.67%) ITIL Manager
6 2 (6.67%) Management Consultant
6 2 (6.67%) Service Management Analyst
6 2 (6.67%) Service Management Consultant
6 2 (6.67%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) Web Services
Miscellaneous
1 8 (26.67%) Data Centre
2 4 (13.33%) CCTV
3 3 (10.00%) Blackberry
4 2 (6.67%) BYOD
5 1 (3.33%) Analytical Skills
5 1 (3.33%) CMDB
5 1 (3.33%) Visualisation
Operating Systems
1 9 (30.00%) Windows
1 9 (30.00%) Windows 7
2 4 (13.33%) Linux
Processes & Methodologies
1 25 (83.33%) ITIL
2 11 (36.67%) ITSM
3 8 (26.67%) ITIL V3
4 6 (20.00%) Service Delivery
5 5 (16.67%) Project Management
6 3 (10.00%) Asset Management
6 3 (10.00%) Change Management
6 3 (10.00%) Continuous Improvement
6 3 (10.00%) Incident Management
7 2 (6.67%) Business Analysis
7 2 (6.67%) Configuration Management
7 2 (6.67%) Data Modelling
7 2 (6.67%) PRINCE2
7 2 (6.67%) Stakeholder Management
8 1 (3.33%) Capacity Management
8 1 (3.33%) Capacity Planning
8 1 (3.33%) Line Management
8 1 (3.33%) Stakeholder Engagement
8 1 (3.33%) Supplier Management
8 1 (3.33%) Validation
Programming Languages
1 1 (3.33%) C
Qualifications
1 8 (26.67%) ITIL Certification
2 3 (10.00%) MCSE
2 3 (10.00%) Microsoft Certification
2 3 (10.00%) Security Cleared
Quality Assurance & Compliance
1 8 (26.67%) SLA
System Software
1 5 (16.67%) Active Directory
2 4 (13.33%) VMware Infrastructure
Vendors
1 8 (26.67%) ServiceNow
2 6 (20.00%) Citrix
2 6 (20.00%) WorldPay
3 5 (16.67%) Oracle
4 4 (13.33%) BMC
4 4 (13.33%) Cisco
4 4 (13.33%) HP
4 4 (13.33%) Remedy
4 4 (13.33%) Tableau
4 4 (13.33%) VMware
5 3 (10.00%) Apple
6 2 (6.67%) FrontRange
6 2 (6.67%) Microsoft
6 2 (6.67%) SAP
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Cambridge Assessment
Rate: Competitive plus benefits
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Rate: Competitive + Company Benefits
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