The first table below looks at the demand for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridgeshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 48 61 45
Rank change year-on-year
+13 -16
Contract jobs citing Service Management 3 4 3
As % of all contract IT jobs located in Cambridgeshire 0.547% 0.571% 0.579%
As % of the Processes & Methodologies category 0.980% 0.988% 0.901%
Number of daily rates quoted 3 1 3
Average daily rate £425 £565 £375
Average daily rate % change year-on-year
-24.77% +50.66%
UK excluding London average daily rate £370 £326 £350
% change year-on-year
+13.40% -6.78%
Number of hourly rates quoted 0 1 0
Average hourly rate - £34.00 -
UK excluding London average hourly rate £16.33 £16.50 £16.25
% change year-on-year
-1.06% +1.53%
All Processes & Methodologies
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
306 405 333
As % of all contract IT jobs located in Cambridgeshire 55.84% 57.86% 64.29%
Number of daily rates quoted 168 200 171
Average daily rate £375 £390 £375
Average daily rate % change year-on-year
-3.84% +4.00%
90% offered a daily rate of more than £250 £275 £255
10% offered a daily rate of more than £450 £550 £450
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 30 35 40
Average hourly rate £40.00 £42.50 £27.50
Average hourly rate % change year-on-year
-5.88% +54.54%
90% offered a hourly rate of more than £25.75 £12.00 £12.50
10% offered a hourly rate of more than £42.50 £56.50 £37.50
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
East of England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Cambridgeshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Cambridgeshire Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 22 May 2013.

Cambridgeshire Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Cambridgeshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Cambridge +12 3 £425 -24.77%
Service Management
East of England

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (81.82%) ITIL
2 10 (45.45%) ITSM
3 8 (36.36%) Degree
4 7 (31.82%) Time Management
4 7 (31.82%) QAD
4 7 (31.82%) MFGPRO
4 7 (31.82%) Sarbanes-Oxley
5 6 (27.27%) E-Commerce
5 6 (27.27%) EDI
5 6 (27.27%) Manufacturing
6 5 (22.73%) Enterprise Architecture
6 5 (22.73%) WebSphere
6 5 (22.73%) Retail
6 5 (22.73%) TOGAF
6 5 (22.73%) Unified Process
6 5 (22.73%) RAD
6 5 (22.73%) RUP
6 5 (22.73%) Oracle 8/8i
6 5 (22.73%) .NET
6 5 (22.73%) J2EE
6 5 (22.73%) Oracle
6 5 (22.73%) Web Services
6 5 (22.73%) webMethods
6 5 (22.73%) Six Sigma
6 5 (22.73%) Microsoft
6 5 (22.73%) BizTalk Server
6 5 (22.73%) Waterfall
6 5 (22.73%) Talend
6 5 (22.73%) Talend Open Studio
6 5 (22.73%) Oracle Fusion

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 6 (27.27%) EDI
2 5 (22.73%) WebSphere
2 5 (22.73%) .NET
2 5 (22.73%) J2EE
2 5 (22.73%) Web Services
2 5 (22.73%) Oracle Fusion
3 2 (9.091%) Middleware
Application Platforms
1 5 (22.73%) BizTalk Server
2 4 (18.18%) ESB
Applications
1 2 (9.091%) Spreadsheet
1 2 (9.091%) MS Office
2 1 (4.545%) MS Project
Business Applications
1 7 (31.82%) MFGPRO
2 2 (9.091%) Remedy ITSM
Communications & Networking
1 1 (4.545%) SAN
1 1 (4.545%) LAN
1 1 (4.545%) WAN
Database & Business Intelligence
1 5 (22.73%) Oracle 8/8i
2 3 (13.64%) GIS
Development Applications
1 5 (22.73%) Talend Open Studio
General
1 6 (27.27%) Manufacturing
2 5 (22.73%) Retail
3 3 (13.64%) Finance
4 2 (9.091%) Legal
Job Titles
1 6 (27.27%) Architect
1 6 (27.27%) Business Analyst
1 6 (27.27%) Analyst
2 5 (22.73%) Business Systems Analyst
2 5 (22.73%) Systems Analyst
3 4 (18.18%) Project Manager
3 4 (18.18%) Data Architect
3 4 (18.18%) Solutions Architect
4 2 (9.091%) Help Desk Assistant
4 2 (9.091%) IT Assistant
4 2 (9.091%) Administrator
4 2 (9.091%) PRINCE2 Project Manager
5 1 (4.545%) Integration Architect
5 1 (4.545%) Helpdesk Technician
5 1 (4.545%) Progress Programmer
5 1 (4.545%) Systems Programmer
5 1 (4.545%) Analyst Programmer
5 1 (4.545%) Programmer
5 1 (4.545%) Consultant
5 1 (4.545%) Functional Consultant
Miscellaneous
1 1 (4.545%) NHS
Operating Systems
1 1 (4.545%) UNIX
1 1 (4.545%) Windows
Processes & Methodologies
1 18 (81.82%) ITIL
2 10 (45.45%) ITSM
3 7 (31.82%) Time Management
4 6 (27.27%) E-Commerce
5 5 (22.73%) Enterprise Architecture
5 5 (22.73%) TOGAF
5 5 (22.73%) Unified Process
5 5 (22.73%) RAD
5 5 (22.73%) RUP
5 5 (22.73%) Six Sigma
5 5 (22.73%) Waterfall
6 4 (18.18%) Project Management
6 4 (18.18%) Data Modelling
7 3 (13.64%) Business Transformation
8 2 (9.091%) Service Delivery
8 2 (9.091%) Change Management
8 2 (9.091%) Stakeholder Management
8 2 (9.091%) PRINCE2
9 1 (4.545%) Project Planning
9 1 (4.545%) Technical Architecture
Programming Languages
1 1 (4.545%) C
Qualifications
1 8 (36.36%) Degree
2 2 (9.091%) ITIL Certification
Quality Assurance & Compliance
1 7 (31.82%) Sarbanes-Oxley
2 2 (9.091%) COBIT
2 2 (9.091%) QA
Systems Management
1 1 (4.545%) BMC PATROL
Vendors
1 7 (31.82%) QAD
2 5 (22.73%) Oracle
2 5 (22.73%) webMethods
2 5 (22.73%) Microsoft
2 5 (22.73%) Talend
3 2 (9.091%) Remedy
3 2 (9.091%) BMC
3 2 (9.091%) Dell
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The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
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Rate: £400 - £450 per day
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