The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 41 56 54
Rank change year-on-year
+15 -2
Contract jobs citing Service Management 8 21 14
As % of all contract IT jobs located in Cambridgeshire 1.51% 2.56% 1.86%
As % of the Processes & Methodologies category 1.90% 3.24% 2.61%
Number of daily rates quoted 6 14 6
Median daily rate £425 £388 £428
Median daily rate % change year-on-year
+9.67% -9.35%
90% offered a daily rate of more than £262 £320 £283
10% offered a daily rate of more than £465 £521 £525
UK excluding London median daily rate £400 £389 £370
% change year-on-year
+2.89% +5.06%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
422 649 536
As % of all contract IT jobs located in Cambridgeshire 79.47% 79.15% 71.28%
Number of daily rates quoted 198 370 319
Median daily rate £425 £375 £363
Median daily rate % change year-on-year
+13.33% +3.44%
90% offered a daily rate of more than £300 £275 £235
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 47 37 45
Median hourly rate £35.00 £15.77 £30.00
Median hourly rate % change year-on-year
+121.94% -47.43%
90% offered a hourly rate of more than £15.25 £12.00 £12.20
10% offered a hourly rate of more than £44.50 £60.00 £60.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Management
Jobs Demand Trend in Cambridgeshire

The demand trend of contract jobs across the Cambridgeshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 28 September 2016.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +8 3 £262 -30.13%
Cambridge +1 2 £465 +16.25% 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for Service Management.

1 15 (48.39%) ITIL
2 14 (45.16%) Analytics
3 13 (41.94%) SAP
3 13 (41.94%) Web Services
3 13 (41.94%) Finance
4 12 (38.71%) ERP
5 11 (35.48%) CRM
5 11 (35.48%) HTML
5 11 (35.48%) SAP CRM
5 11 (35.48%) Mobile App
5 11 (35.48%) SAP ERP
5 11 (35.48%) Silverlight
5 11 (35.48%) Marketing
6 6 (19.35%) Windows
6 6 (19.35%) Remedy
6 6 (19.35%) Windows 7
6 6 (19.35%) ITIL V3
7 5 (16.13%) ITSM
8 4 (12.90%) BMC
8 4 (12.90%) Active Directory
8 4 (12.90%) Security Cleared
8 4 (12.90%) Remedy ITSM
8 4 (12.90%) Data Centre
8 4 (12.90%) Service Design
9 3 (9.68%) Analytical Skills
9 3 (9.68%) Business Analysis
9 3 (9.68%) MS Excel
9 3 (9.68%) Microsoft
9 3 (9.68%) Blackberry
9 3 (9.68%) MS Office

Service Management
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Blackberry Enterprise Server
2 1 (3.23%) SharePoint
Applications
1 3 (9.68%) MS Excel
1 3 (9.68%) MS Office
2 1 (3.23%) MS PowerPoint
Business Applications
1 11 (35.48%) SAP CRM
1 11 (35.48%) SAP ERP
2 4 (12.90%) Remedy ITSM
3 2 (6.45%) BASE24
4 1 (3.23%) SAP SM
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 2 (6.45%) VoIP
2 1 (3.23%) LAN
2 1 (3.23%) WAN
Database & Business Intelligence
1 2 (6.45%) GIS
2 1 (3.23%) BusinessObjects
Development Applications
1 2 (6.45%) Rational DOORS
General
1 13 (41.94%) Finance
2 11 (35.48%) Marketing
3 2 (6.45%) Financial Institution
4 1 (3.23%) Local Government
4 1 (3.23%) Retail
Job Titles
1 9 (29.03%) Analyst
2 3 (9.68%) IT Analyst
2 3 (9.68%) Service Analyst
2 3 (9.68%) Service Manager
3 2 (6.45%) Analyst Developer
3 2 (6.45%) Business Analyst
3 2 (6.45%) Desktop Support
3 2 (6.45%) Developer
3 2 (6.45%) IT Manager
3 2 (6.45%) IT Services Manager
3 2 (6.45%) Remedy Analyst
3 2 (6.45%) Remedy Developer
3 2 (6.45%) Senior Systems Engineer
3 2 (6.45%) Service Desk Analyst
3 2 (6.45%) Service Transition Manager
3 2 (6.45%) Support Analyst
3 2 (6.45%) Systems Engineer
3 2 (6.45%) Transition Manager
4 1 (3.23%) Architect
4 1 (3.23%) Project Manager
Libraries, Frameworks & Software Standards
1 13 (41.94%) Web Services
2 11 (35.48%) HTML
2 11 (35.48%) Silverlight
Miscellaneous
1 11 (35.48%) Mobile App
2 4 (12.90%) Data Centre
3 3 (9.68%) Analytical Skills
3 3 (9.68%) Blackberry
4 2 (6.45%) BYOD
4 2 (6.45%) CCTV
4 2 (6.45%) Hedge funds
4 2 (6.45%) User Experience
5 1 (3.23%) CMDB
5 1 (3.23%) Driving Licence
Operating Systems
1 6 (19.35%) Windows
1 6 (19.35%) Windows 7
Processes & Methodologies
1 15 (48.39%) ITIL
2 14 (45.16%) Analytics
3 12 (38.71%) ERP
4 11 (35.48%) CRM
5 6 (19.35%) ITIL V3
6 5 (16.13%) ITSM
7 4 (12.90%) Service Design
8 3 (9.68%) Business Analysis
8 3 (9.68%) Project Management
8 3 (9.68%) Workflow
9 2 (6.45%) Asset Management
9 2 (6.45%) Benchmarking
9 2 (6.45%) BPMN
9 2 (6.45%) Incident Management
9 2 (6.45%) MODAF
9 2 (6.45%) Requirements Engineering
9 2 (6.45%) SysML
9 2 (6.45%) TOGAF
9 2 (6.45%) UML
9 2 (6.45%) Use Case
Programming Languages
1 2 (6.45%) C
1 2 (6.45%) SQL
Qualifications
1 4 (12.90%) Security Cleared
2 3 (9.68%) ITIL Certification
3 2 (6.45%) CBAP
3 2 (6.45%) DV Cleared
3 2 (6.45%) IIBA
3 2 (6.45%) ISEB
3 2 (6.45%) MCSE
3 2 (6.45%) Microsoft Certification
3 2 (6.45%) SC Cleared
Quality Assurance & Compliance
1 2 (6.45%) JSP 440
1 2 (6.45%) SLA
System Software
1 4 (12.90%) Active Directory
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) Virtual Machines
Systems Management
1 2 (6.45%) Control-M
Vendors
1 13 (41.94%) SAP
2 6 (19.35%) Remedy
3 4 (12.90%) BMC
4 3 (9.68%) Microsoft
5 2 (6.45%) Apple
5 2 (6.45%) Cisco
5 2 (6.45%) Citrix
5 2 (6.45%) HP
5 2 (6.45%) Oracle
5 2 (6.45%) VMware
5 2 (6.45%) WorldPay
6 1 (3.23%) Nintex
6 1 (3.23%) ServiceNow
6 1 (3.23%) Tableau
6 1 (3.23%) Virgin Media