The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 55 54 47
Rank change year-on-year
-1 -7
Contract jobs citing Service Management 19 15 17
As % of all contract IT jobs located in Cambridgeshire 2.22% 1.78% 2.25%
As % of the Processes & Methodologies category 2.89% 2.59% 2.95%
Number of daily rates quoted 11 6 8
Average daily rate
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£413 £429 £400
Average daily rate % change year-on-year
-3.79% +7.18%
90% offered a daily rate of more than £365 £395 £350
10% offered a daily rate of more than £540 £525 £408
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.21 -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
657 579 577
As % of all contract IT jobs located in Cambridgeshire 76.75% 68.76% 76.32%
Number of daily rates quoted 384 334 251
Average daily rate £385 £375 £400
Average daily rate % change year-on-year
+2.66% -6.25%
90% offered a daily rate of more than £275 £244 £270
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 37 51 28
Average hourly rate £15.77 £30.00 £38.50
Average hourly rate % change year-on-year
-47.43% -22.07%
90% offered a hourly rate of more than £12.00 £15.30 £12.00
10% offered a hourly rate of more than £45.00 £57.50 £60.00
UK excluding London average hourly rate £32.52 £25.75 £30.50
% change year-on-year
+26.29% -15.57%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cambridgeshire region.

Service Management Daily Rate Trend in Cambridgeshire

Service Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 1 September 2015.

Service Management Daily Rate Histogram in Cambridgeshire

Service Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cambridgeshire region.

Service Management Hourly Rate Trend in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +1 16 £413 -9.34% 1
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 1 September 2015, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 30 (85.71%) ITIL
2 9 (25.71%) ITSM
2 9 (25.71%) Finance
3 7 (20.00%) Stakeholder Management
3 7 (20.00%) Service Delivery
3 7 (20.00%) Change Management
3 7 (20.00%) PRINCE2
4 6 (17.14%) Project Management
4 6 (17.14%) Agile Software Development
5 5 (14.29%) Degree
5 5 (14.29%) Windows 7
5 5 (14.29%) Remedy
5 5 (14.29%) MS Office
5 5 (14.29%) Windows
5 5 (14.29%) SLA
5 5 (14.29%) ITIL Certification
6 4 (11.43%) Cisco
6 4 (11.43%) Citrix
6 4 (11.43%) Linux
6 4 (11.43%) SAP
6 4 (11.43%) Regression Testing
6 4 (11.43%) Scrum
6 4 (11.43%) SaaS
6 4 (11.43%) Waterfall
6 4 (11.43%) Problem Management
6 4 (11.43%) User Acceptance Testing
6 4 (11.43%) Incident Management
7 3 (8.57%) QA
7 3 (8.57%) ITIL V3
7 3 (8.57%) WorldPay

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (14.29%) MS Office
2 3 (8.57%) MS Excel
Business Applications
1 2 (5.71%) Remedy ITSM
2 1 (2.86%) SAP MRS
2 1 (2.86%) MFGPRO
2 1 (2.86%) SAP CS
2 1 (2.86%) SAP ERP
Cloud Services
1 4 (11.43%) SaaS
Communications & Networking
1 2 (5.71%) VoIP
2 1 (2.86%) VPN
2 1 (2.86%) WebEx
Database & Business Intelligence
1 2 (5.71%) Oracle Exadata
2 1 (2.86%) SQL Server
Development Applications
1 2 (5.71%) Oracle Forms
General
1 9 (25.71%) Finance
2 3 (8.57%) Legal
3 1 (2.86%) Banking
3 1 (2.86%) Retail
3 1 (2.86%) Back Office
Job Titles
1 8 (22.86%) Service Manager
2 7 (20.00%) Project Manager
3 5 (14.29%) Consultant
3 5 (14.29%) Technical Manager
3 5 (14.29%) Technical Services Manager
4 4 (11.43%) Contracts Manager
4 4 (11.43%) Service Management Consultant
4 4 (11.43%) Management Consultant
5 3 (8.57%) Analyst
5 3 (8.57%) Operations Manager
6 2 (5.71%) Services Delivery Manager
6 2 (5.71%) Service Desk Analyst
6 2 (5.71%) Problem Manager
6 2 (5.71%) Delivery Manager
6 2 (5.71%) PRINCE2 Project Manager
6 2 (5.71%) Service Analyst
6 2 (5.71%) IT Operations Manager
6 2 (5.71%) Incident Manager
7 1 (2.86%) Business Systems Programmer
7 1 (2.86%) Storage Manager
Miscellaneous
1 2 (5.71%) CCTV
1 2 (5.71%) CMDB
1 2 (5.71%) Performance Metrics
1 2 (5.71%) Data Centre
2 1 (2.86%) Blackberry
2 1 (2.86%) BYOD
2 1 (2.86%) Video Conferencing
2 1 (2.86%) Analytical Skills
Operating Systems
1 5 (14.29%) Windows
1 5 (14.29%) Windows 7
2 4 (11.43%) Linux
3 2 (5.71%) Windows XP
3 2 (5.71%) UNIX
4 1 (2.86%) Mac OS X
Processes & Methodologies
1 30 (85.71%) ITIL
2 9 (25.71%) ITSM
3 7 (20.00%) Stakeholder Management
3 7 (20.00%) PRINCE2
3 7 (20.00%) Service Delivery
3 7 (20.00%) Change Management
4 6 (17.14%) Agile Software Development
4 6 (17.14%) Project Management
5 4 (11.43%) Scrum
5 4 (11.43%) Regression Testing
5 4 (11.43%) Incident Management
5 4 (11.43%) Problem Management
5 4 (11.43%) Waterfall
5 4 (11.43%) User Acceptance Testing
6 3 (8.57%) ITIL V3
7 2 (5.71%) Matrix Management
7 2 (5.71%) Channel Management
7 2 (5.71%) Knowledge Management
8 1 (2.86%) Business Analysis
8 1 (2.86%) Business Continuity
Programming Languages
1 1 (2.86%) C
Qualifications
1 5 (14.29%) ITIL Certification
1 5 (14.29%) Degree
2 2 (5.71%) MOS
2 2 (5.71%) MCP
2 2 (5.71%) MCSE
2 2 (5.71%) MCSA
2 2 (5.71%) Microsoft Certification
2 2 (5.71%) A+ Certification
3 1 (2.86%) SC Cleared
3 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 3 (8.57%) QA
3 1 (2.86%) ISO/IEC 20000
3 1 (2.86%) Sarbanes-Oxley
3 1 (2.86%) COBIT
System Software
1 3 (8.57%) Active Directory
2 2 (5.71%) VMware Infrastructure
Systems Management
1 1 (2.86%) Nagios
1 1 (2.86%) Norton AntiVirus
1 1 (2.86%) Symantec Enterprise Vault
Vendors
1 5 (14.29%) Remedy
2 4 (11.43%) SAP
2 4 (11.43%) Cisco
2 4 (11.43%) Citrix
3 3 (8.57%) Microsoft
3 3 (8.57%) VMware
3 3 (8.57%) Oracle
3 3 (8.57%) WorldPay
4 2 (5.71%) ServiceNow
4 2 (5.71%) HP
4 2 (5.71%) BMC
5 1 (2.86%) Nokia
5 1 (2.86%) Apple
5 1 (2.86%) CheckPoint
5 1 (2.86%) Symantec
5 1 (2.86%) SolarWinds
5 1 (2.86%) Kaseya
5 1 (2.86%) QAD
Cambridge
Computer Futures
Rate: competitive
Posted: 16 days ago