The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 104 103 97
Rank change year-on-year
-1 -6
Permanent jobs citing Service Management 10 7 18
As % of all permanent IT jobs located in Cambridge 0.61% 0.49% 1.05%
As % of the Processes & Methodologies category 0.75% 0.60% 1.46%
Number of salaries quoted 7 4 6
Average salary £55,000 £53,750 £51,250
Average salary % change year-on-year
+2.32% +4.87%
90% offered a salary of more than £47,800 £40,550 £33,000
10% offered a salary of more than £60,000 £59,250 £60,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1330 1170 1235
As % of all permanent IT jobs located in Cambridge 81.50% 82.45% 71.80%
Number of salaries quoted 1033 980 1042
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £56,500 £55,000 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 January 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (58.06%) ITIL
2 12 (38.71%) Service Delivery
3 8 (25.81%) Analytical Skills
4 7 (22.58%) SQL
5 6 (19.35%) Remedy
5 6 (19.35%) Statistics
6 5 (16.13%) Network Security
6 5 (16.13%) Business Continuity
6 5 (16.13%) LAN
6 5 (16.13%) WAN
6 5 (16.13%) Business Development
7 4 (12.90%) Change Management
7 4 (12.90%) ITSM
7 4 (12.90%) Publishing
8 3 (9.68%) Electronics
8 3 (9.68%) CRM
8 3 (9.68%) Salesforce.com
8 3 (9.68%) Change Control
8 3 (9.68%) Lync
9 2 (6.45%) Line Management
9 2 (6.45%) Force.com
9 2 (6.45%) Visualforce
9 2 (6.45%) Apex Code
9 2 (6.45%) Business Process Improvement
9 2 (6.45%) SOQL
9 2 (6.45%) Data Structures
9 2 (6.45%) Internet
9 2 (6.45%) MS Office
9 2 (6.45%) Microsoft
9 2 (6.45%) Active Directory

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 January 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) Lync
2 2 (6.45%) SharePoint
Applications
1 2 (6.45%) MS Office
2 1 (3.23%) MS Excel
Business Applications
1 1 (3.23%) Agresso
Cloud Services
1 2 (6.45%) Force.com
2 1 (3.23%) Yammer
2 1 (3.23%) SaaS
2 1 (3.23%) Office 365
Communications & Networking
1 5 (16.13%) Network Security
1 5 (16.13%) LAN
1 5 (16.13%) WAN
2 2 (6.45%) Internet
Database & Business Intelligence
1 1 (3.23%) SQL Server
1 1 (3.23%) BusinessObjects
1 1 (3.23%) SAP BW
1 1 (3.23%) Relational Database
Development Applications
1 2 (6.45%) LabVIEW
2 1 (3.23%) Gerrit
General
1 4 (12.90%) Publishing
2 3 (9.68%) Electronics
3 2 (6.45%) Finance
4 1 (3.23%) Manufacturing
4 1 (3.23%) Marketing
4 1 (3.23%) Pharmaceutical
Job Titles
1 6 (19.35%) Services Director
2 5 (16.13%) Network Consultant
2 5 (16.13%) Consultant
3 3 (9.68%) Services Delivery Consultant
3 3 (9.68%) Network Design Consultant
4 2 (6.45%) Business Analyst
4 2 (6.45%) Analyst
4 2 (6.45%) 2nd Line Support
4 2 (6.45%) Applications Manager
4 2 (6.45%) Service Manager
4 2 (6.45%) Principal Consultant
4 2 (6.45%) Team Leader
4 2 (6.45%) Sales Consultant
4 2 (6.45%) Pre Sales Consultant
5 1 (3.23%) Delivery Manager
5 1 (3.23%) Technical Services Manager
5 1 (3.23%) Systems Support
5 1 (3.23%) Support Specialist
5 1 (3.23%) Help Desk Team Lead
5 1 (3.23%) Technical Manager
Libraries, Frameworks & Software Standards
1 2 (6.45%) Visualforce
Miscellaneous
1 8 (25.81%) Analytical Skills
2 6 (19.35%) Statistics
3 2 (6.45%) Data Structures
4 1 (3.23%) iSeries
4 1 (3.23%) Client/Server
4 1 (3.23%) Performance Metrics
4 1 (3.23%) User Experience
4 1 (3.23%) Internet of Things
Operating Systems
1 2 (6.45%) UNIX
1 2 (6.45%) Windows
2 1 (3.23%) Linux
Processes & Methodologies
1 18 (58.06%) ITIL
2 12 (38.71%) Service Delivery
3 5 (16.13%) Business Continuity
3 5 (16.13%) Business Development
4 4 (12.90%) Change Management
4 4 (12.90%) ITSM
5 3 (9.68%) CRM
5 3 (9.68%) Change Control
6 2 (6.45%) Line Management
6 2 (6.45%) Business Process Improvement
6 2 (6.45%) PRINCE2
6 2 (6.45%) Business Analysis
6 2 (6.45%) Stakeholder Management
7 1 (3.23%) Incident Management
7 1 (3.23%) Project Planning
7 1 (3.23%) Data Protection
7 1 (3.23%) Problem Management
7 1 (3.23%) Matrix Management
7 1 (3.23%) Release Management
7 1 (3.23%) ERP
Programming Languages
1 7 (22.58%) SQL
2 2 (6.45%) Apex Code
2 2 (6.45%) SOQL
2 2 (6.45%) MATLAB
Qualifications
1 1 (3.23%) Degree
Quality Assurance & Compliance
1 1 (3.23%) ISO/IEC 27001
1 1 (3.23%) QA
1 1 (3.23%) SLA
System Software
1 2 (6.45%) Active Directory
Vendors
1 6 (19.35%) Remedy
2 3 (9.68%) Salesforce.com
3 2 (6.45%) Microsoft
4 1 (3.23%) Atlassian
4 1 (3.23%) Oracle
4 1 (3.23%) Business Objects
4 1 (3.23%) Intel
4 1 (3.23%) SAP
4 1 (3.23%) Tableau
Cambridge, Cambridgeshire
Harvey Nash plc
Salary: £60000 - £75000 per annum + Pension, Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £50k - 60k per year
Posted: 4 days ago
Cambridge
Mason Frank
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 5 days ago
Cambridge
Bluefire Consulting
Salary: £30000 - £34000 per annum + + Excellent Benefits
Posted: 24 days ago