The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 101 101 115
Rank change year-on-year
0 +14
Permanent jobs citing Service Management 5 22 4
As % of all permanent IT jobs located in Cambridge 0.37% 1.20% 0.25%
As % of the Processes & Methodologies category 0.44% 1.44% 0.31%
Number of salaries quoted 4 6 3
Average salary £65,450 £34,750 £22,000
Average salary % change year-on-year
+88.34% +57.95%
UK excluding London average salary £45,000 £42,500 £43,500
% change year-on-year
+5.88% -2.29%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1139 1530 1278
As % of all permanent IT jobs located in Cambridge 83.87% 83.20% 80.43%
Number of salaries quoted 989 1182 1101
Average salary £45,000 £41,000 £40,000
Average salary % change year-on-year
+9.75% +2.50%
90% offered a salary of more than £32,000 £30,000 £31,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £45,000 £42,500 £41,250
% change year-on-year
+5.88% +3.03%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 27 August 2015.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 27 August 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (90.48%) ITIL
2 10 (47.62%) Project Management
3 9 (42.86%) Degree
4 8 (38.10%) PRINCE2
4 8 (38.10%) ITSM
5 6 (28.57%) Data Centre
6 5 (23.81%) Data Centre Operations
6 5 (23.81%) Risk Management
7 4 (19.05%) Agile Software Development
7 4 (19.05%) Business Analysis
7 4 (19.05%) Agile Project Management
7 4 (19.05%) Scrum
7 4 (19.05%) DSDM
8 3 (14.29%) SAP
8 3 (14.29%) Cognizant
8 3 (14.29%) Service Delivery
8 3 (14.29%) Change Management
8 3 (14.29%) SAP Data Services
8 3 (14.29%) Incident Management
8 3 (14.29%) Stakeholder Management
8 3 (14.29%) Data Governance
9 2 (9.52%) Problem Management
9 2 (9.52%) Finance
9 2 (9.52%) Windows
9 2 (9.52%) Microsoft
10 1 (4.76%) CISSP
10 1 (4.76%) Solaris
10 1 (4.76%) Linux
10 1 (4.76%) Internet
10 1 (4.76%) Symantec

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 27 August 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) SharePoint
Applications
1 1 (4.76%) MS Office
1 1 (4.76%) MS Excel
1 1 (4.76%) MS PowerPoint
Communications & Networking
1 1 (4.76%) TCP/IP
1 1 (4.76%) Internet
1 1 (4.76%) Intrusion Detection
1 1 (4.76%) Network Security
Database & Business Intelligence
1 3 (14.29%) SAP Data Services
General
1 2 (9.52%) Finance
2 1 (4.76%) Legal
2 1 (4.76%) Retail
2 1 (4.76%) Telecoms
Job Titles
1 5 (23.81%) Project Manager
1 5 (23.81%) Operations Manager
2 4 (19.05%) Systems Manager
2 4 (19.05%) IT Project Manager
2 4 (19.05%) Delivery Manager
3 3 (14.29%) Service Manager
3 3 (14.29%) Senior Manager
4 2 (9.52%) Services Delivery Manager
5 1 (4.76%) Help Desk Team Lead
5 1 (4.76%) Security Specialist
5 1 (4.76%) Senior Project Manager
5 1 (4.76%) Team Leader
5 1 (4.76%) Data Centre Manager
5 1 (4.76%) Senior Security Specialist
5 1 (4.76%) Information Security Specialist
5 1 (4.76%) Information Specialist
5 1 (4.76%) Senior Information Security Specialist
5 1 (4.76%) Data Centre Operations Manager
Miscellaneous
1 6 (28.57%) Data Centre
2 1 (4.76%) Management Information System
2 1 (4.76%) PKI
2 1 (4.76%) Statistics
2 1 (4.76%) Enterprise Software
2 1 (4.76%) Analytical Skills
Operating Systems
1 2 (9.52%) Windows
2 1 (4.76%) Solaris
2 1 (4.76%) Linux
2 1 (4.76%) UNIX
Processes & Methodologies
1 19 (90.48%) ITIL
2 10 (47.62%) Project Management
3 8 (38.10%) PRINCE2
3 8 (38.10%) ITSM
4 5 (23.81%) Risk Management
4 5 (23.81%) Data Centre Operations
5 4 (19.05%) Agile Project Management
5 4 (19.05%) Scrum
5 4 (19.05%) DSDM
5 4 (19.05%) Agile Software Development
5 4 (19.05%) Business Analysis
6 3 (14.29%) Service Delivery
6 3 (14.29%) Change Management
6 3 (14.29%) Incident Management
6 3 (14.29%) Data Governance
6 3 (14.29%) Stakeholder Management
7 2 (9.52%) Problem Management
8 1 (4.76%) Time Management
8 1 (4.76%) Customer Engagement
8 1 (4.76%) SIEM
Qualifications
1 9 (42.86%) Degree
2 1 (4.76%) ITIL Foundation Certificate
2 1 (4.76%) CISSP
2 1 (4.76%) CISA
2 1 (4.76%) CISM
Vendors
1 3 (14.29%) Cognizant
1 3 (14.29%) SAP
2 2 (9.52%) Microsoft
3 1 (4.76%) Symantec
3 1 (4.76%) Websense
3 1 (4.76%) AppSense
3 1 (4.76%) Sourcefire
3 1 (4.76%) LANDesk
3 1 (4.76%) Qualys
3 1 (4.76%) Splunk
3 1 (4.76%) WorldPay
3 1 (4.76%) FireEye