The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 102 117 121
Rank change year-on-year
+15 +4
Permanent jobs citing Service Management 13 10 12
As % of all permanent IT jobs located in Cambridge 0.87% 0.55% 0.61%
As % of the Processes & Methodologies category 1.08% 0.70% 0.80%
Number of salaries quoted 12 5 6
Average salary £49,500 £40,000 £51,250
Average salary % change year-on-year
+23.75% -21.95%
90% offered a salary of more than £47,500 £37,900 £22,750
10% offered a salary of more than £56,000 £48,000 £63,000
UK excluding London average salary £45,000 £47,500 £44,500
% change year-on-year
-5.26% +6.74%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1201 1424 1500
As % of all permanent IT jobs located in Cambridge 80.44% 78.89% 76.57%
Number of salaries quoted 1008 1212 1271
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £32,500 £30,000 £31,750
10% offered a salary of more than £56,000 £57,500 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 28 April 2015.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 April 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (66.67%) ITIL
2 10 (41.67%) Service Delivery
3 8 (33.33%) PRINCE2
3 8 (33.33%) ITSM
4 7 (29.17%) Project Management
4 7 (29.17%) Statistics
4 7 (29.17%) Analytical Skills
5 6 (25.00%) Degree
5 6 (25.00%) Risk Management
6 5 (20.83%) Scrum
6 5 (20.83%) DSDM
6 5 (20.83%) Agile Software Development
6 5 (20.83%) Business Analysis
6 5 (20.83%) Agile Project Management
7 4 (16.67%) Change Management
8 3 (12.50%) Stakeholder Management
9 2 (8.33%) People Management
10 1 (4.17%) MS Office
10 1 (4.17%) Electronics
10 1 (4.17%) Telecoms
10 1 (4.17%) Finance
10 1 (4.17%) Regression Testing
10 1 (4.17%) Pharmaceutical
10 1 (4.17%) UNIX
10 1 (4.17%) MS Excel
10 1 (4.17%) Client/Server
10 1 (4.17%) Microsoft
10 1 (4.17%) Intel
10 1 (4.17%) PMP
10 1 (4.17%) PMI Certification

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 28 April 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (4.17%) MS Office
1 1 (4.17%) MS Excel
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 1 (4.17%) Internet
Development Applications
1 1 (4.17%) Gerrit
General
1 1 (4.17%) Pharmaceutical
1 1 (4.17%) Electronics
1 1 (4.17%) Telecoms
1 1 (4.17%) Finance
Job Titles
1 7 (29.17%) Project Manager
2 6 (25.00%) Services Director
3 5 (20.83%) IT Project Manager
4 4 (16.67%) Service Manager
5 3 (12.50%) Operations Manager
6 2 (8.33%) Services Delivery Manager
6 2 (8.33%) Systems Manager
6 2 (8.33%) Delivery Manager
6 2 (8.33%) Head of Service Management
7 1 (4.17%) Data Centre Operations Manager
7 1 (4.17%) Technical Services Manager
7 1 (4.17%) Data Centre Manager
7 1 (4.17%) Help Desk Team Lead
7 1 (4.17%) Technical Manager
7 1 (4.17%) Senior Project Manager
7 1 (4.17%) Team Leader
7 1 (4.17%) Senior Manager
Miscellaneous
1 7 (29.17%) Statistics
1 7 (29.17%) Analytical Skills
2 1 (4.17%) Performance Metrics
2 1 (4.17%) Client/Server
2 1 (4.17%) iSeries
2 1 (4.17%) Enterprise Software
2 1 (4.17%) Internet of Things
Operating Systems
1 1 (4.17%) UNIX
Processes & Methodologies
1 16 (66.67%) ITIL
2 10 (41.67%) Service Delivery
3 8 (33.33%) PRINCE2
3 8 (33.33%) ITSM
4 7 (29.17%) Project Management
5 6 (25.00%) Risk Management
6 5 (20.83%) Scrum
6 5 (20.83%) Agile Software Development
6 5 (20.83%) DSDM
6 5 (20.83%) Business Analysis
6 5 (20.83%) Agile Project Management
7 4 (16.67%) Change Management
8 3 (12.50%) Stakeholder Management
9 2 (8.33%) People Management
10 1 (4.17%) Line Management
10 1 (4.17%) Information Management
10 1 (4.17%) Regression Testing
10 1 (4.17%) Supplier Management
10 1 (4.17%) Incident Management
10 1 (4.17%) Problem Management
Qualifications
1 6 (25.00%) Degree
2 1 (4.17%) ITIL Foundation Certificate
2 1 (4.17%) PMP
2 1 (4.17%) PMI Certification
Quality Assurance & Compliance
1 1 (4.17%) ISO/IEC 27001
1 1 (4.17%) QA
Vendors
1 1 (4.17%) Microsoft
1 1 (4.17%) Intel