The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 105 105 104
Rank change year-on-year
0 -1
Permanent jobs citing Service Management 8 7 14
As % of all permanent IT jobs located in Cambridge 0.51% 0.48% 0.78%
As % of the Processes & Methodologies category 0.63% 0.58% 1.06%
Number of salaries quoted 5 3 6
Average salary £55,000 £50,000 £51,250
Average salary % change year-on-year
+10.00% -2.43%
90% offered a salary of more than £44,200 £39,200 £34,500
10% offered a salary of more than £67,500 £50,000 £60,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1279 1201 1324
As % of all permanent IT jobs located in Cambridge 81.31% 82.49% 73.47%
Number of salaries quoted 1003 1032 1103
Average salary £43,000 £41,000 £40,000
Average salary % change year-on-year
+4.87% +2.50%
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £56,500 £55,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 27 February 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (62.50%) ITIL
2 10 (41.67%) Service Delivery
3 8 (33.33%) Analytical Skills
4 7 (29.17%) SQL
4 7 (29.17%) Statistics
5 6 (25.00%) Remedy
6 4 (16.67%) ITSM
7 3 (12.50%) Change Management
7 3 (12.50%) PRINCE2
8 2 (8.33%) UNIX
8 2 (8.33%) Project Management
8 2 (8.33%) Stakeholder Management
8 2 (8.33%) People Management
8 2 (8.33%) Electronics
8 2 (8.33%) Finance
8 2 (8.33%) Internet
8 2 (8.33%) Degree
9 1 (4.17%) LabVIEW
9 1 (4.17%) Performance Metrics
9 1 (4.17%) Agile Software Development
9 1 (4.17%) Information Management
9 1 (4.17%) Business Analysis
9 1 (4.17%) Incident Management
9 1 (4.17%) Scrum
9 1 (4.17%) Business Continuity
9 1 (4.17%) ISO/IEC 27001
9 1 (4.17%) Project Planning
9 1 (4.17%) Business Development
9 1 (4.17%) SaaS
9 1 (4.17%) Gerrit

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 27 February 2015, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
1 1 (4.17%) Lync
Applications
1 1 (4.17%) MS Office
1 1 (4.17%) MS Excel
Business Applications
1 1 (4.17%) Agresso
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 2 (8.33%) Internet
2 1 (4.17%) Network Security
2 1 (4.17%) LAN
2 1 (4.17%) WAN
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) Relational Database
Development Applications
1 1 (4.17%) LabVIEW
1 1 (4.17%) Gerrit
General
1 2 (8.33%) Electronics
1 2 (8.33%) Finance
2 1 (4.17%) Pharmaceutical
Job Titles
1 7 (29.17%) Services Director
2 2 (8.33%) Head of Service Management
2 2 (8.33%) Project Manager
2 2 (8.33%) Service Manager
3 1 (4.17%) Team Leader
3 1 (4.17%) IT Project Manager
3 1 (4.17%) Help Desk Team Lead
3 1 (4.17%) Technical Manager
3 1 (4.17%) Delivery Manager
3 1 (4.17%) Technical Services Manager
3 1 (4.17%) Services Delivery Consultant
3 1 (4.17%) Network Consultant
3 1 (4.17%) Consultant
3 1 (4.17%) Development Specialist
3 1 (4.17%) Systems Support
3 1 (4.17%) Support Specialist
3 1 (4.17%) 2nd Line Support
3 1 (4.17%) Services Delivery Manager
3 1 (4.17%) Network Design Consultant
Miscellaneous
1 8 (33.33%) Analytical Skills
2 7 (29.17%) Statistics
3 1 (4.17%) iSeries
3 1 (4.17%) Internet of Things
3 1 (4.17%) User Experience
3 1 (4.17%) Performance Metrics
3 1 (4.17%) Client/Server
Operating Systems
1 2 (8.33%) UNIX
2 1 (4.17%) Windows
2 1 (4.17%) Linux
Processes & Methodologies
1 15 (62.50%) ITIL
2 10 (41.67%) Service Delivery
3 4 (16.67%) ITSM
4 3 (12.50%) Change Management
4 3 (12.50%) PRINCE2
5 2 (8.33%) Project Management
5 2 (8.33%) People Management
5 2 (8.33%) Stakeholder Management
6 1 (4.17%) Scrum
6 1 (4.17%) Business Continuity
6 1 (4.17%) Agile Software Development
6 1 (4.17%) Information Management
6 1 (4.17%) Business Analysis
6 1 (4.17%) Incident Management
6 1 (4.17%) Project Planning
6 1 (4.17%) Business Development
6 1 (4.17%) Problem Management
6 1 (4.17%) Matrix Management
6 1 (4.17%) Release Management
6 1 (4.17%) User Acceptance Testing
Programming Languages
1 7 (29.17%) SQL
2 1 (4.17%) MATLAB
Qualifications
1 2 (8.33%) Degree
2 1 (4.17%) PMP
2 1 (4.17%) PMI Certification
Quality Assurance & Compliance
1 1 (4.17%) ISO/IEC 27001
1 1 (4.17%) QA
System Software
1 1 (4.17%) Active Directory
Vendors
1 6 (25.00%) Remedy
2 1 (4.17%) Tableau
2 1 (4.17%) Oracle
2 1 (4.17%) Microsoft
2 1 (4.17%) Intel
Cambridge
Edward Carter Solutions
Salary: £45,000 - £50,000 per year
Posted: 5 days ago