The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Management
Rank 92 100 122
Rank change year-on-year
+8 +22
Permanent jobs citing Service Management 13 16 8
As % of all permanent IT jobs located in Cambridge 1.04% 1.11% 0.43%
As % of the Processes & Methodologies category 1.21% 1.33% 0.52%
Number of salaries quoted 8 15 6
Median salary £46,500 £47,500 £42,500
Median salary % change year-on-year
-2.10% +11.76%
90% offered a salary of more than £25,000 £45,000 £38,750
10% offered a salary of more than £53,200 £62,900 £55,250
UK excluding London median salary £42,091 £45,000 £45,600
% change year-on-year
-6.46% -1.31%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1072 1202 1553
As % of all permanent IT jobs located in Cambridge 86.10% 83.47% 82.92%
Number of salaries quoted 872 1012 1266
Median salary £45,000 £45,000 £41,500
Median salary % change year-on-year
- +8.43%
90% offered a salary of more than £32,500 £31,250 £30,000
10% offered a salary of more than £62,500 £55,000 £56,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Cambridge

The demand trend of job ads across the Cambridge region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 28 May 2016.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for Service Management.

1 15 (62.50%) ITIL
2 9 (37.50%) ITSM
3 7 (29.17%) Service Delivery
3 7 (29.17%) Mentoring
4 6 (25.00%) Change Management
4 6 (25.00%) Stakeholder Management
5 5 (20.83%) ERP
5 5 (20.83%) Driving Licence
6 4 (16.67%) Infrastructure Management
6 4 (16.67%) SCCM
6 4 (16.67%) SCOM
6 4 (16.67%) QMS
6 4 (16.67%) Windows 7
6 4 (16.67%) IFS
6 4 (16.67%) Service Design
6 4 (16.67%) Windows
6 4 (16.67%) MS Office
6 4 (16.67%) GroupWise
6 4 (16.67%) Blackberry
6 4 (16.67%) SLA
6 4 (16.67%) Active Directory
6 4 (16.67%) HP
6 4 (16.67%) Nortel
6 4 (16.67%) Novell
6 4 (16.67%) Finance
6 4 (16.67%) Programme Management
6 4 (16.67%) Quality Management
6 4 (16.67%) Knowledge Management
7 3 (12.50%) Incident Management
7 3 (12.50%) Data Analysis

Service Management
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) GroupWise
2 1 (4.17%) CMS
2 1 (4.17%) Confluence
2 1 (4.17%) SharePoint
Applications
1 4 (16.67%) MS Office
Communications & Networking
1 1 (4.17%) ADSL
1 1 (4.17%) LAN
1 1 (4.17%) WAN
Development Applications
1 1 (4.17%) JIRA
General
1 4 (16.67%) Finance
Job Titles
1 8 (33.33%) Delivery Manager
1 8 (33.33%) Service Manager
2 7 (29.17%) Services Delivery Manager
3 6 (25.00%) IT Manager
4 4 (16.67%) Analyst
4 4 (16.67%) Business Manager
4 4 (16.67%) Business Systems Manager
4 4 (16.67%) Desktop Engineer
4 4 (16.67%) Systems Manager
5 3 (12.50%) Excel Analyst
5 3 (12.50%) Senior Analyst
5 3 (12.50%) Service Analyst
5 3 (12.50%) SLA Analyst
6 2 (8.33%) IT Services Delivery Manager
6 2 (8.33%) IT Services Manager
7 1 (4.17%) .NET Developer
7 1 (4.17%) Applications Manager
7 1 (4.17%) Cisco Engineer
7 1 (4.17%) Cisco Network Engineer
7 1 (4.17%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) .NET
1 1 (4.17%) ASP.NET
1 1 (4.17%) CSS
1 1 (4.17%) HTML
1 1 (4.17%) jQuery
1 1 (4.17%) Middleware
1 1 (4.17%) REST
1 1 (4.17%) Web Services
1 1 (4.17%) XML
Miscellaneous
1 5 (20.83%) Driving Licence
2 4 (16.67%) Blackberry
3 3 (12.50%) Analytical Skills
4 2 (8.33%) Statistics
Operating Systems
1 4 (16.67%) Windows
1 4 (16.67%) Windows 7
2 1 (4.17%) Windows Vista
2 1 (4.17%) Windows XP
Processes & Methodologies
1 15 (62.50%) ITIL
2 9 (37.50%) ITSM
3 7 (29.17%) Mentoring
3 7 (29.17%) Service Delivery
4 6 (25.00%) Change Management
4 6 (25.00%) Stakeholder Management
5 5 (20.83%) ERP
6 4 (16.67%) Infrastructure Management
6 4 (16.67%) Knowledge Management
6 4 (16.67%) Programme Management
6 4 (16.67%) QMS
6 4 (16.67%) Quality Management
6 4 (16.67%) Service Design
7 3 (12.50%) Data Analysis
7 3 (12.50%) Incident Management
8 2 (8.33%) Line Management
8 2 (8.33%) Project Management
9 1 (4.17%) Continuous Improvement
9 1 (4.17%) Defect Tracking
9 1 (4.17%) SDLC
Programming Languages
1 1 (4.17%) JavaScript
1 1 (4.17%) VB.NET
Qualifications
1 1 (4.17%) CCNA
1 1 (4.17%) Cisco Certification
1 1 (4.17%) Degree
1 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 4 (16.67%) SLA
2 1 (4.17%) QA
System Software
1 4 (16.67%) Active Directory
Systems Management
1 4 (16.67%) SCCM
1 4 (16.67%) SCOM
Vendors
1 4 (16.67%) HP
1 4 (16.67%) IFS
1 4 (16.67%) Nortel
1 4 (16.67%) Novell
2 1 (4.17%) Cisco
2 1 (4.17%) Compaq
2 1 (4.17%) SAP