The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 99 102 105
Rank change year-on-year
+3 +3
Permanent jobs citing Service Management 13 10 6
As % of all permanent IT jobs located in Cambridge 0.87% 0.62% 0.42%
As % of the Processes & Methodologies category 1.00% 0.74% 0.50%
Number of salaries quoted 9 6 3
Average salary £45,000 £55,000 £50,000
Average salary % change year-on-year
-18.18% +10.00%
90% offered a salary of more than £22,800 £46,000 £39,200
10% offered a salary of more than £65,000 £67,500 £58,000
UK excluding London average salary £43,125 £45,000 £43,306
% change year-on-year
-4.16% +3.91%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1295 1350 1208
As % of all permanent IT jobs located in Cambridge 86.80% 83.64% 84.59%
Number of salaries quoted 997 1055 1026
Average salary £44,500 £42,500 £42,500
Average salary % change year-on-year
+4.70% -
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £62,500 £66,000 £56,400
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridge region.

Service Management Salary Trend in Cambridge

Service Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridge region over the 3 months to 13 February 2016.

Service Management Salary Histogram in Cambridge

Service Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 13 February 2016, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (75.00%) ITIL
2 7 (35.00%) Mentoring
3 6 (30.00%) Incident Management
4 5 (25.00%) Service Delivery
4 5 (25.00%) ITSM
5 4 (20.00%) Quality Management
5 4 (20.00%) ERP
5 4 (20.00%) SLA
5 4 (20.00%) Data Analysis
5 4 (20.00%) Change Management
5 4 (20.00%) QMS
5 4 (20.00%) Knowledge Management
5 4 (20.00%) Infrastructure Management
5 4 (20.00%) IFS
6 3 (15.00%) ITIL V3
6 3 (15.00%) Microsoft
6 3 (15.00%) MS Excel
6 3 (15.00%) SharePoint
7 2 (10.00%) Active Directory
7 2 (10.00%) Citrix
7 2 (10.00%) Microsoft Certification
7 2 (10.00%) MS Office
7 2 (10.00%) Remedy
7 2 (10.00%) Project Management
7 2 (10.00%) Windows
7 2 (10.00%) Data Protection
7 2 (10.00%) Windows 7
7 2 (10.00%) Statistics
7 2 (10.00%) ServiceNow
7 2 (10.00%) Analytical Skills

Service Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 13 February 2016, IT jobs across the Cambridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) SharePoint
2 1 (5.00%) CMS
2 1 (5.00%) Confluence
2 1 (5.00%) Exchange Server 2013
2 1 (5.00%) Skype for Business
Applications
1 3 (15.00%) MS Excel
2 2 (10.00%) MS Office
Cloud Services
1 1 (5.00%) Office 365
1 1 (5.00%) Yammer
Communications & Networking
1 1 (5.00%) Unified Communications
1 1 (5.00%) WebEx
Database & Business Intelligence
1 1 (5.00%) SAP Data Services
Development Applications
1 1 (5.00%) JIRA
General
1 1 (5.00%) Finance
1 1 (5.00%) Manufacturing
Job Titles
1 8 (40.00%) Analyst
2 7 (35.00%) IT Manager
3 6 (30.00%) Service Analyst
4 5 (25.00%) Delivery Manager
5 4 (20.00%) Business Manager
5 4 (20.00%) Business Systems Manager
5 4 (20.00%) Excel Analyst
5 4 (20.00%) Service Manager
5 4 (20.00%) SLA Analyst
5 4 (20.00%) Systems Manager
6 3 (15.00%) IT Services Delivery Manager
6 3 (15.00%) IT Services Manager
6 3 (15.00%) Senior Analyst
6 3 (15.00%) Services Delivery Manager
7 2 (10.00%) Analyst Developer
7 2 (10.00%) Developer
7 2 (10.00%) IT Analyst
7 2 (10.00%) Service Desk Analyst
8 1 (5.00%) .NET Developer
8 1 (5.00%) Junior
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) ASP.NET
1 1 (5.00%) CSS
1 1 (5.00%) HTML
1 1 (5.00%) jQuery
1 1 (5.00%) REST
1 1 (5.00%) Web Services
1 1 (5.00%) XML
Miscellaneous
1 2 (10.00%) Analytical Skills
1 2 (10.00%) BYOD
1 2 (10.00%) Statistics
2 1 (5.00%) CMDB
Operating Systems
1 2 (10.00%) Windows
1 2 (10.00%) Windows 7
Processes & Methodologies
1 15 (75.00%) ITIL
2 7 (35.00%) Mentoring
3 6 (30.00%) Incident Management
4 5 (25.00%) ITSM
4 5 (25.00%) Service Delivery
5 4 (20.00%) Change Management
5 4 (20.00%) Data Analysis
5 4 (20.00%) ERP
5 4 (20.00%) Infrastructure Management
5 4 (20.00%) Knowledge Management
5 4 (20.00%) QMS
5 4 (20.00%) Quality Management
6 3 (15.00%) ITIL V3
7 2 (10.00%) Data Protection
7 2 (10.00%) People Management
7 2 (10.00%) Project Management
8 1 (5.00%) Continuous Improvement
8 1 (5.00%) Data Governance
8 1 (5.00%) PRINCE2
8 1 (5.00%) Workflow
Programming Languages
1 1 (5.00%) JavaScript
1 1 (5.00%) VB.NET
Qualifications
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) Degree
2 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 1 (5.00%) ISO 9001
System Software
1 2 (10.00%) Active Directory
Vendors
1 4 (20.00%) IFS
2 3 (15.00%) Microsoft
3 2 (10.00%) Citrix
3 2 (10.00%) Remedy
3 2 (10.00%) ServiceNow
3 2 (10.00%) WorldPay
4 1 (5.00%) Cognizant
4 1 (5.00%) Nintex
4 1 (5.00%) SAP
Cambridge, Cambridgeshire
The SmartList
Salary: ££ Neg DOE & excellent benefits
Posted: 8 days ago