The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 49 55 50
Rank change year-on-year
+6 -5
Contract jobs requiring a 2nd Line Support 6 11 7
As % of all contract IT jobs located in Cambridgeshire 1.03% 1.52% 1.33%
As % of the Job Titles category 1.07% 1.57% 1.41%
Number of daily rates quoted 1 7 6
Average daily rate £200 £104 £165
Average daily rate % change year-on-year
+92.30% -36.96%
UK excluding London average daily rate £160 £164 £140
% change year-on-year
-2.29% +16.96%
Number of hourly rates quoted 2 3 1
Average hourly rate £15.50 £21.00 £18.55
Average hourly rate % change year-on-year
-26.19% +13.20%
UK excluding London average hourly rate £16.00 £14.50 £15.00
% change year-on-year
+10.34% -3.33%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
563 700 496
As % of all contract IT jobs located in Cambridgeshire 96.74% 96.95% 94.48%
Number of daily rates quoted 335 395 239
Average daily rate £400 £353 £350
Average daily rate % change year-on-year
+13.47% +0.71%
90% offered a daily rate of more than £240 £172 £225
10% offered a daily rate of more than £525 £525 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 45 53 54
Average hourly rate £37.50 £17.94 £20.00
Average hourly rate % change year-on-year
+109.05% -10.31%
90% offered a hourly rate of more than £10.00 £11.74 £10.50
10% offered a hourly rate of more than £42.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridgeshire

2nd Line Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Daily Rate Trend in Cambridgeshire

2nd Line Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Hourly Rate Trend in Cambridgeshire

2nd Line Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +4 3 £200 +92.30%
Cambridge - 1 - - 2
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 9 February 2016, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 7 (77.78%) Windows
1 7 (77.78%) Active Directory
2 4 (44.44%) Windows 7
3 3 (33.33%) Microsoft
3 3 (33.33%) MS Office
3 3 (33.33%) MS Excel
3 3 (33.33%) LAN
4 2 (22.22%) WAN
4 2 (22.22%) Windows XP
4 2 (22.22%) Blackberry
4 2 (22.22%) Citrix
4 2 (22.22%) VMware
4 2 (22.22%) Windows Server
4 2 (22.22%) Finance
4 2 (22.22%) Office 365
5 1 (11.11%) Disaster Recovery
5 1 (11.11%) Firewall
5 1 (11.11%) Management Information System
5 1 (11.11%) Wi-Fi
5 1 (11.11%) Telecoms
5 1 (11.11%) Migration
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Document Management
5 1 (11.11%) LANDesk
5 1 (11.11%) SCCM
5 1 (11.11%) Video Conferencing
5 1 (11.11%) PowerShell
5 1 (11.11%) Android
5 1 (11.11%) Windows 2000 Server
5 1 (11.11%) Microsoft Certification

2nd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Blackberry Enterprise Server
1 1 (11.11%) MS Exchange
Applications
1 3 (33.33%) MS Excel
1 3 (33.33%) MS Office
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 3 (33.33%) LAN
2 2 (22.22%) WAN
3 1 (11.11%) Firewall
3 1 (11.11%) Wi-Fi
General
1 2 (22.22%) Finance
2 1 (11.11%) Telecoms
Miscellaneous
1 2 (22.22%) Blackberry
2 1 (11.11%) Management Information System
2 1 (11.11%) Video Conferencing
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows 7
3 2 (22.22%) Windows Server
3 2 (22.22%) Windows XP
4 1 (11.11%) Android
4 1 (11.11%) Windows 2000 Server
4 1 (11.11%) Windows Server 2003
Processes & Methodologies
1 1 (11.11%) Continuous Improvement
1 1 (11.11%) Disaster Recovery
1 1 (11.11%) Document Management
1 1 (11.11%) Migration
Programming Languages
1 1 (11.11%) PowerShell
1 1 (11.11%) SQL
Qualifications
1 1 (11.11%) MCP
1 1 (11.11%) MCSE
1 1 (11.11%) Microsoft Certification
System Software
1 7 (77.78%) Active Directory
Systems Management
1 1 (11.11%) SCCM
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) Citrix
2 2 (22.22%) VMware
3 1 (11.11%) LANDesk