The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 56 61 47
Rank change year-on-year
+5 -14
Contract jobs requiring a 2nd Line Support 7 8 10
As % of all contract IT jobs located in Cambridgeshire 0.97% 1.12% 1.69%
As % of the Job Titles category 1.02% 1.19% 1.88%
Number of daily rates quoted 3 0 4
Average daily rate
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£104 - £135
UK excluding London average daily rate £150 £148 £140
% change year-on-year
+1.69% +5.35%
Number of hourly rates quoted 4 6 6
Average hourly rate £14.50 £23.00 £15.75
Average hourly rate % change year-on-year
-36.95% +46.03%
90% offered a hourly rate of more than £12.42 £13.00 £14.00
10% offered a hourly rate of more than £19.20 £25.25 £17.50
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
686 670 533
As % of all contract IT jobs located in Cambridgeshire 95.41% 93.84% 89.88%
Number of daily rates quoted 353 321 239
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £500 £500 £435
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 73 76 73
Average hourly rate £13.50 £23.00 £25.00
Average hourly rate % change year-on-year
-41.30% -8.00%
90% offered a hourly rate of more than £11.74 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £45.00 £44.75
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

2nd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridgeshire

2nd Line Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Daily Rate Trend in Cambridgeshire

2nd Line Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Hourly Rate Trend in Cambridgeshire

2nd Line Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +8 4 £104 - 5
Cambridge -3 2 £130 -
Huntingdon - 1 - - 1
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 April 2015, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 13 (72.22%) Windows
1 13 (72.22%) Windows 7
2 11 (61.11%) Microsoft
3 10 (55.56%) MS Office
3 10 (55.56%) Active Directory
4 9 (50.00%) ITIL
5 7 (38.89%) Windows Server 2008
6 6 (33.33%) Video Conferencing
6 6 (33.33%) Finance
7 5 (27.78%) Telecoms
7 5 (27.78%) Cisco
7 5 (27.78%) MS Exchange
7 5 (27.78%) WAN
7 5 (27.78%) Windows Server 2003
7 5 (27.78%) Exchange Server 2010
8 4 (22.22%) Lync
8 4 (22.22%) Citrix
8 4 (22.22%) TCP/IP
8 4 (22.22%) Service Delivery
9 3 (16.67%) VMware
9 3 (16.67%) VMware Certified Professional (VCP)
9 3 (16.67%) Google
9 3 (16.67%) Incident Management
9 3 (16.67%) Problem Management
9 3 (16.67%) SCCM
9 3 (16.67%) Change Management
9 3 (16.67%) Management Information System
9 3 (16.67%) Wyse
9 3 (16.67%) VPN
9 3 (16.67%) Adobe

2nd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (27.78%) MS Exchange
1 5 (27.78%) Exchange Server 2010
2 4 (22.22%) Lync
3 2 (11.11%) Exchange Server 2003
4 1 (5.56%) Blackberry Enterprise Server
Applications
1 10 (55.56%) MS Office
2 3 (16.67%) MS Excel
Communications & Networking
1 5 (27.78%) WAN
2 4 (22.22%) TCP/IP
3 3 (16.67%) VPN
4 2 (11.11%) Cisco ASA
4 2 (11.11%) Wireless
4 2 (11.11%) Firewall
5 1 (5.56%) Wi-Fi
5 1 (5.56%) DNS
5 1 (5.56%) LAN
5 1 (5.56%) VoIP
Database & Business Intelligence
1 2 (11.11%) SQL Server 2008
1 2 (11.11%) SQL Server
General
1 6 (33.33%) Finance
2 5 (27.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.56%) Application Packaging
Miscellaneous
1 6 (33.33%) Video Conferencing
2 3 (16.67%) Management Information System
2 3 (16.67%) iPhone
2 3 (16.67%) iPad
3 1 (5.56%) Smartphone
3 1 (5.56%) Blackberry
3 1 (5.56%) Analytical Skills
Operating Systems
1 13 (72.22%) Windows
1 13 (72.22%) Windows 7
2 7 (38.89%) Windows Server 2008
3 5 (27.78%) Windows Server 2003
4 3 (16.67%) Windows 8
4 3 (16.67%) Windows Server 2012
5 1 (5.56%) Windows XP
Processes & Methodologies
1 9 (50.00%) ITIL
2 4 (22.22%) Service Delivery
3 3 (16.67%) Incident Management
3 3 (16.67%) Problem Management
3 3 (16.67%) Change Management
3 3 (16.67%) CAD
3 3 (16.67%) Project Management
4 2 (11.11%) Capacity Planning
4 2 (11.11%) Change Control
4 2 (11.11%) Migration
Programming Languages
1 3 (16.67%) PowerShell
Qualifications
1 3 (16.67%) VMware Certified Professional (VCP)
1 3 (16.67%) CCNA
1 3 (16.67%) MCP
1 3 (16.67%) MCSE
1 3 (16.67%) Citrix Certification
1 3 (16.67%) Cisco Certification
1 3 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 10 (55.56%) Active Directory
2 3 (16.67%) Terminal Server
2 3 (16.67%) XenApp
2 3 (16.67%) XenDesktop
3 2 (11.11%) Hyper-V
Systems Management
1 3 (16.67%) SCCM
2 1 (5.56%) Norton AntiVirus
2 1 (5.56%) Symantec Endpoint Protection
Vendors
1 11 (61.11%) Microsoft
2 5 (27.78%) Cisco
3 4 (22.22%) Citrix
4 3 (16.67%) VMware
4 3 (16.67%) Google
4 3 (16.67%) Wyse
4 3 (16.67%) Adobe
4 3 (16.67%) Mapinfo
4 3 (16.67%) Remedy
4 3 (16.67%) Sophos
4 3 (16.67%) MobileIron
5 2 (11.11%) HP
5 2 (11.11%) Polycom
6 1 (5.56%) Altiris
6 1 (5.56%) Avaya
6 1 (5.56%) Nokia
6 1 (5.56%) Symantec
Peterborough, Cambridgeshire
The One Group
Rate: Market related
Posted: 4 days ago