The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 60 46 63
Rank change year-on-year
-14 +17
Contract jobs requiring a 2nd Line Support 7 11 7
As % of all contract IT jobs located in Cambridgeshire 0.97% 1.83% 0.88%
As % of the Job Titles category 1.03% 2.03% 0.93%
Number of daily rates quoted 0 5 4
Average daily rate - £150 £100
Average daily rate % change year-on-year
- +50.00%
UK excluding London average daily rate £150 £150 £135
% change year-on-year
- +11.11%
Number of hourly rates quoted 5 6 3
Average hourly rate £23.00 £15.75 £12.30
Average hourly rate % change year-on-year
+46.03% +28.04%
90% offered a hourly rate of more than £13.00 £14.00 £10.46
10% offered a hourly rate of more than £25.70 £17.50 £12.66
UK excluding London average hourly rate £15.00 £14.50 £14.50
% change year-on-year
+3.44% -
Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
679 541 755
As % of all contract IT jobs located in Cambridgeshire 94.17% 90.17% 95.21%
Number of daily rates quoted 328 246 369
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £230 £200 £225
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 77 76 95
Average hourly rate £23.00 £20.00 £33.75
Average hourly rate % change year-on-year
+15.00% -40.74%
90% offered a hourly rate of more than £11.50 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £43.50 £47.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
2nd Line Support
East of England

2nd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridgeshire

2nd Line Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Daily Rate Trend in Cambridgeshire

2nd Line Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Hourly Rate Trend in Cambridgeshire

2nd Line Support
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Cambridgeshire region over the 3 months to 18 April 2014.

2nd Line Support Hourly Rate Histogram in Cambridgeshire

2nd Line Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Peterborough -22 4 - -
Cambridge -2 3 - - 2
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 18 April 2014, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (80.00%) Windows
2 11 (73.33%) Windows 7
3 10 (66.67%) Active Directory
4 9 (60.00%) MS Office
5 7 (46.67%) MS Excel
5 7 (46.67%) Microsoft
6 5 (33.33%) HP
6 5 (33.33%) Hyper-V
7 4 (26.67%) MS Exchange
8 3 (20.00%) VoIP
8 3 (20.00%) DHCP
8 3 (20.00%) DNS
8 3 (20.00%) ITIL
8 3 (20.00%) IIS
8 3 (20.00%) Dell
8 3 (20.00%) Cisco
8 3 (20.00%) IBM
8 3 (20.00%) Mac OS X
8 3 (20.00%) Windows Server 2003
8 3 (20.00%) Blackberry
8 3 (20.00%) Backup Exec
8 3 (20.00%) Cloud Computing
8 3 (20.00%) Red Gate
8 3 (20.00%) Exchange Server 2010
8 3 (20.00%) SaaS
8 3 (20.00%) Windows Server 2008
9 2 (13.33%) SQL Server 2008
9 2 (13.33%) Capacity Planning
9 2 (13.33%) Change Control
9 2 (13.33%) Incident Management

2nd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) MS Exchange
2 3 (20.00%) IIS
2 3 (20.00%) Exchange Server 2010
3 2 (13.33%) Exchange Server 2003
3 2 (13.33%) IBM Notes
4 1 (6.67%) SharePoint
4 1 (6.67%) Blackberry Enterprise Server
4 1 (6.67%) Lync
Applications
1 9 (60.00%) MS Office
2 7 (46.67%) MS Excel
Cloud Services
1 3 (20.00%) Cloud Computing
1 3 (20.00%) SaaS
Communications & Networking
1 3 (20.00%) VoIP
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
2 2 (13.33%) Cisco ASA
2 2 (13.33%) Firewall
2 2 (13.33%) Wireless
2 2 (13.33%) TCP/IP
2 2 (13.33%) WAN
2 2 (13.33%) LAN
3 1 (6.67%) Internet
Database & Business Intelligence
1 2 (13.33%) SQL Server 2008
1 2 (13.33%) SQL Server
General
1 2 (13.33%) Financial Institution
1 2 (13.33%) Telecoms
1 2 (13.33%) Finance
Miscellaneous
1 3 (20.00%) Blackberry
2 1 (6.67%) iPhone
2 1 (6.67%) Video Conferencing
2 1 (6.67%) Smartphone
Operating Systems
1 12 (80.00%) Windows
2 11 (73.33%) Windows 7
3 3 (20.00%) Mac OS X
3 3 (20.00%) Windows Server 2003
3 3 (20.00%) Windows Server 2008
4 1 (6.67%) Windows XP
4 1 (6.67%) Windows Vista
Processes & Methodologies
1 3 (20.00%) ITIL
2 2 (13.33%) Capacity Planning
2 2 (13.33%) Change Control
2 2 (13.33%) Incident Management
2 2 (13.33%) Service Management
2 2 (13.33%) Change Management
2 2 (13.33%) Migration
2 2 (13.33%) Configuration Management
2 2 (13.33%) Project Management
Qualifications
1 2 (13.33%) SC Cleared
1 2 (13.33%) Security Cleared
2 1 (6.67%) A+ Certification
2 1 (6.67%) DV Cleared
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 10 (66.67%) Active Directory
2 5 (33.33%) Hyper-V
Systems Management
1 3 (20.00%) Backup Exec
Vendors
1 7 (46.67%) Microsoft
2 5 (33.33%) HP
3 3 (20.00%) Dell
3 3 (20.00%) Cisco
3 3 (20.00%) IBM
3 3 (20.00%) Red Gate
4 2 (13.33%) Lotus
4 2 (13.33%) Citrix
5 1 (6.67%) Avaya
5 1 (6.67%) Apple
5 1 (6.67%) Altiris