The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 105 104 95
Rank change year-on-year
-1 -9
Contract jobs requiring a 2nd Line Support 36 37 27
As % of all contract IT jobs located in the East of England 1.18% 1.22% 1.14%
As % of the Job Titles category 1.26% 1.32% 1.21%
Number of daily rates quoted 7 20 4
Average daily rate
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£205 £160 £159
Average daily rate % change year-on-year
+28.12% +0.78%
90% offered a daily rate of more than £120 £110 £102
10% offered a daily rate of more than £317 £225 £232
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 17 10 14
Average hourly rate £13.00 £15.25 £15.25
Average hourly rate % change year-on-year
-14.75% -
90% offered a hourly rate of more than £9.00 £11.75 £10.13
10% offered a hourly rate of more than £23.00 £22.55 £102.95
UK excluding London average hourly rate £15.00 £14.44 £15.10
% change year-on-year
+3.89% -4.40%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2868 2809 2232
As % of all contract IT jobs located in the East of England 93.91% 92.80% 94.02%
Number of daily rates quoted 1766 1648 1134
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £210 £200 £200
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 233 230 229
Average hourly rate £19.00 £17.25 £20.00
Average hourly rate % change year-on-year
+10.14% -13.75%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £41.00 £37.85 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 31 July 2015.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 31 July 2015.

2nd Line Support Hourly Rate Histogram in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 15 - - 8
Essex -3 6 £275 +66.66% 1
Suffolk +9 5 - -
Cambridgeshire -3 5 £205 +82.22% 2
Bedfordshire +13 4 £200 -33.33% 1
Norfolk -9 1 - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 49 (62.82%) Windows
2 40 (51.28%) Active Directory
3 32 (41.03%) MS Office
4 31 (39.74%) Windows 7
5 29 (37.18%) Microsoft
6 26 (33.33%) Citrix
7 25 (32.05%) Windows XP
8 24 (30.77%) ITIL
9 21 (26.92%) VMware
10 17 (21.79%) Windows Server 2012
10 17 (21.79%) Windows Server 2008
10 17 (21.79%) TCP/IP
11 16 (20.51%) Project Management
11 16 (20.51%) Windows Server 2003
12 15 (19.23%) CCNA
12 15 (19.23%) Cisco Certification
12 15 (19.23%) HP
12 15 (19.23%) Cisco
12 15 (19.23%) XenApp
13 14 (17.95%) DNS
13 14 (17.95%) DHCP
13 14 (17.95%) Android
14 13 (16.67%) Apple
15 12 (15.38%) Dell
15 12 (15.38%) MS Exchange
16 10 (12.82%) Windows 2000 Server
16 10 (12.82%) SC Cleared
16 10 (12.82%) Security Cleared
17 9 (11.54%) MS Excel
17 9 (11.54%) Windows 8

2nd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (15.38%) MS Exchange
2 7 (8.97%) Exchange Server 2010
3 2 (2.56%) Exchange Server 2003
3 2 (2.56%) Exchange Server 2007
4 1 (1.28%) Exchange Server 2013
4 1 (1.28%) Blackberry Enterprise Server
4 1 (1.28%) IBM Notes
4 1 (1.28%) Lotus Domino
4 1 (1.28%) SharePoint
Applications
1 32 (41.03%) MS Office
2 9 (11.54%) MS Excel
3 1 (1.28%) MS PowerPoint
Cloud Services
1 1 (1.28%) Office 365
Communications & Networking
1 17 (21.79%) TCP/IP
2 14 (17.95%) DNS
2 14 (17.95%) DHCP
3 8 (10.26%) VPN
4 4 (5.13%) VoIP
4 4 (5.13%) Wi-Fi
5 3 (3.85%) WAN
5 3 (3.85%) LAN
6 2 (2.56%) SAN
6 2 (2.56%) Wireless
6 2 (2.56%) Firewall
6 2 (2.56%) Internet
7 1 (1.28%) RFID
7 1 (1.28%) VLAN
7 1 (1.28%) Intranet
7 1 (1.28%) PBX
Database & Business Intelligence
1 2 (2.56%) SQL Server
2 1 (1.28%) MS Access
General
1 4 (5.13%) Finance
2 3 (3.85%) Pharmaceutical
3 2 (2.56%) Local Government
4 1 (1.28%) Financial Institution
4 1 (1.28%) Telecoms
4 1 (1.28%) Automotive
Miscellaneous
1 8 (10.26%) NHS
2 7 (8.97%) Blackberry
3 5 (6.41%) Management Information System
4 4 (5.13%) iPhone
5 3 (3.85%) iPad
5 3 (3.85%) Mathematics
6 2 (2.56%) Video Conferencing
6 2 (2.56%) Data Centre
6 2 (2.56%) Freedom of Information
7 1 (1.28%) Smartphone
7 1 (1.28%) PDA
7 1 (1.28%) CCTV
7 1 (1.28%) Handset
7 1 (1.28%) VLE
7 1 (1.28%) Hedge funds
7 1 (1.28%) Mobile Computing
7 1 (1.28%) Analytical Skills
7 1 (1.28%) BYOD
Operating Systems
1 49 (62.82%) Windows
2 31 (39.74%) Windows 7
3 25 (32.05%) Windows XP
4 17 (21.79%) Windows Server 2008
4 17 (21.79%) Windows Server 2012
5 16 (20.51%) Windows Server 2003
6 14 (17.95%) Android
7 10 (12.82%) Windows 2000 Server
8 9 (11.54%) Windows 8
9 3 (3.85%) Apple iOS
10 2 (2.56%) Windows Vista
10 2 (2.56%) Mac OS X
10 2 (2.56%) Linux
11 1 (1.28%) Windows 2000
Processes & Methodologies
1 24 (30.77%) ITIL
2 16 (20.51%) Project Management
3 6 (7.69%) Service Delivery
4 5 (6.41%) Incident Management
5 4 (5.13%) Time Management
5 4 (5.13%) Service Management
5 4 (5.13%) Stakeholder Engagement
6 3 (3.85%) CAD
6 3 (3.85%) Problem Management
6 3 (3.85%) Change Management
7 2 (2.56%) Migration
7 2 (2.56%) Information Security
7 2 (2.56%) Asset Management
7 2 (2.56%) Information Management
7 2 (2.56%) Systems Analysis
7 2 (2.56%) Data Protection
7 2 (2.56%) Change Control
7 2 (2.56%) Server Building
8 1 (1.28%) Software Deployment
8 1 (1.28%) Strategic Planning
Programming Languages
1 6 (7.69%) SQL
2 3 (3.85%) PowerShell
3 1 (1.28%) VBA
Qualifications
1 15 (19.23%) CCNA
1 15 (19.23%) Cisco Certification
2 10 (12.82%) SC Cleared
2 10 (12.82%) Security Cleared
3 5 (6.41%) Citrix Certification
4 4 (5.13%) Microsoft Certification
5 3 (3.85%) VMware Certified Professional (VCP)
5 3 (3.85%) Degree
5 3 (3.85%) MCP
5 3 (3.85%) MCSE
6 2 (2.56%) CCA
7 1 (1.28%) CCNP
7 1 (1.28%) ITIL Certification
Quality Assurance & Compliance
1 5 (6.41%) SLA
2 1 (1.28%) Data Quality
System Software
1 40 (51.28%) Active Directory
2 15 (19.23%) XenApp
3 5 (6.41%) VMware Infrastructure
4 3 (3.85%) XenDesktop
4 3 (3.85%) Terminal Server
5 1 (1.28%) Microsoft App-V
5 1 (1.28%) XenServer
5 1 (1.28%) vSphere
5 1 (1.28%) VMware ESXi
Systems Management
1 8 (10.26%) SCCM
2 1 (1.28%) XenMobile
2 1 (1.28%) ZENworks
Vendors
1 29 (37.18%) Microsoft
2 26 (33.33%) Citrix
3 21 (26.92%) VMware
4 15 (19.23%) HP
4 15 (19.23%) Cisco
5 13 (16.67%) Apple
6 12 (15.38%) Dell
7 3 (3.85%) Mapinfo
7 3 (3.85%) Remedy
7 3 (3.85%) Sophos
7 3 (3.85%) Wyse
7 3 (3.85%) Adobe
7 3 (3.85%) Altiris
7 3 (3.85%) Google
7 3 (3.85%) MobileIron
8 2 (2.56%) Oracle
8 2 (2.56%) Polycom
8 2 (2.56%) Avaya
8 2 (2.56%) Nokia
8 2 (2.56%) Symantec
Watford, Hertfordshire
Marcus Donald People
Rate: £12 - £14 per hour
Posted: 2 days ago
Bedfordshire
Code Red Associates
Rate: £100-£120 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Senitor Associates
Rate: £13 - £17 per hour
Posted: 2 days ago