The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 97 102 115
Rank change year-on-year
+5 +13
Contract jobs requiring a 2nd Line Support 40 24 29
As % of all contract IT jobs located in the East of England 1.39% 1.02% 1.00%
As % of the Job Titles category 1.51% 1.08% 1.06%
Number of daily rates quoted 23 6 5
Average daily rate
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of your Daily Rate
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£160 £166 £140
Average daily rate % change year-on-year
-3.75% +18.75%
90% offered a daily rate of more than £110 £130 £125
10% offered a daily rate of more than £225 £226 £158
UK excluding London average daily rate £160 £160 £143
% change year-on-year
- +12.28%
Number of hourly rates quoted 10 11 15
Average hourly rate £21.50 £15.00 £14.25
Average hourly rate % change year-on-year
+43.33% +5.26%
90% offered a hourly rate of more than £13.10 £13.50 £12.70
10% offered a hourly rate of more than £23.45 £17.00 £17.30
UK excluding London average hourly rate £14.00 £15.21 £14.50
% change year-on-year
-7.92% +4.86%
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2642 2212 2726
As % of all contract IT jobs located in the East of England 92.12% 94.21% 94.06%
Number of daily rates quoted 1530 1125 1295
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £200 £175
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 226 248 344
Average hourly rate £17.00 £22.66 £29.00
Average hourly rate % change year-on-year
-24.97% -21.86%
90% offered a hourly rate of more than £10.50 £11.00 £11.95
10% offered a hourly rate of more than £38.50 £42.50 £39.00
UK excluding London average hourly rate £16.50 £17.47 £18.00
% change year-on-year
-5.55% -2.94%
2nd Line Support
England

2nd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 11 July 2014.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 11 July 2014.

2nd Line Support Hourly Rate Histogram in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +5 11 £160 -20.00% 6
Cambridgeshire -8 11 £113 -29.68% 5
Norfolk - 10 £188 - 1
Essex -1 3 £165 -14.28%
Bedfordshire -17 3 £226 +126.25%
Suffolk -19 2 £163 -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 11 July 2014, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 48 (64.86%) Windows
2 37 (50.00%) Active Directory
3 33 (44.59%) Windows 7
4 26 (35.14%) Microsoft
5 21 (28.38%) Windows XP
6 19 (25.68%) ITIL
7 18 (24.32%) MS Office
8 17 (22.97%) Windows Server 2008
9 15 (20.27%) Blackberry
9 15 (20.27%) Incident Management
10 14 (18.92%) Windows Server 2003
10 14 (18.92%) MS Exchange
10 14 (18.92%) Cisco
11 11 (14.86%) MS Excel
11 11 (14.86%) Exchange Server 2010
12 10 (13.51%) LAN
12 10 (13.51%) WAN
12 10 (13.51%) Citrix
12 10 (13.51%) Firewall
12 10 (13.51%) VMware
13 9 (12.16%) Retail
13 9 (12.16%) HP
13 9 (12.16%) Symantec
14 8 (10.81%) Lotus
14 8 (10.81%) ITIL Certification
14 8 (10.81%) SQL
14 8 (10.81%) Oracle
15 7 (9.46%) Altiris
15 7 (9.46%) Migration
15 7 (9.46%) Service Management

2nd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 11 July 2014, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (18.92%) MS Exchange
2 11 (14.86%) Exchange Server 2010
3 7 (9.46%) IBM Notes
4 5 (6.76%) Exchange Server 2003
4 5 (6.76%) Lync
5 3 (4.05%) SharePoint
5 3 (4.05%) Blackberry Enterprise Server
6 2 (2.70%) Exchange Server 2007
7 1 (1.35%) Lotus Domino
7 1 (1.35%) Exchange Server 2013
Applications
1 18 (24.32%) MS Office
2 11 (14.86%) MS Excel
3 2 (2.70%) MS Visio
Cloud Services
1 1 (1.35%) Office 365
Communications & Networking
1 10 (13.51%) LAN
1 10 (13.51%) WAN
1 10 (13.51%) Firewall
2 7 (9.46%) VoIP
2 7 (9.46%) TCP/IP
2 7 (9.46%) VPN
3 5 (6.76%) DNS
3 5 (6.76%) Wireless
3 5 (6.76%) Cisco ASA
4 2 (2.70%) Internet
4 2 (2.70%) Network Security
4 2 (2.70%) DHCP
5 1 (1.35%) SAN
5 1 (1.35%) Wi-Fi
Database & Business Intelligence
1 7 (9.46%) SQL Server
1 7 (9.46%) Oracle ODI
2 6 (8.11%) Oracle Reports
3 5 (6.76%) SQL Server 2008
Development Applications
1 7 (9.46%) Team Foundation Server
General
1 9 (12.16%) Retail
2 6 (8.11%) Telecoms
3 5 (6.76%) Finance
4 2 (2.70%) Publishing
5 1 (1.35%) Local Government
Libraries, Frameworks & Software Standards
1 6 (8.11%) MSMQ
2 1 (1.35%) .NET
Miscellaneous
1 15 (20.27%) Blackberry
2 6 (8.11%) Video Conferencing
3 5 (6.76%) iPhone
4 4 (5.41%) Smartphone
4 4 (5.41%) EPoS
5 3 (4.05%) iPad
6 2 (2.70%) NHS
7 1 (1.35%) SecurID
7 1 (1.35%) Informatics
Operating Systems
1 48 (64.86%) Windows
2 33 (44.59%) Windows 7
3 21 (28.38%) Windows XP
4 17 (22.97%) Windows Server 2008
5 14 (18.92%) Windows Server 2003
6 4 (5.41%) Windows Server 2012
7 3 (4.05%) UNIX
7 3 (4.05%) Linux
8 2 (2.70%) Android
9 1 (1.35%) Windows 2000 Server
9 1 (1.35%) Windows Phone 8
9 1 (1.35%) Windows Phone
9 1 (1.35%) Windows 2000
9 1 (1.35%) Solaris
9 1 (1.35%) Windows Vista
9 1 (1.35%) VMS
Processes & Methodologies
1 19 (25.68%) ITIL
2 15 (20.27%) Incident Management
3 7 (9.46%) Change Control
3 7 (9.46%) Service Management
3 7 (9.46%) Migration
4 6 (8.11%) Change Management
4 6 (8.11%) Configuration Management
4 6 (8.11%) Project Management
5 5 (6.76%) Capacity Planning
6 4 (5.41%) CRM
7 2 (2.70%) Network Management
7 2 (2.70%) Software Deployment
8 1 (1.35%) Performance Management
8 1 (1.35%) Service Delivery
Programming Languages
1 8 (10.81%) SQL
2 1 (1.35%) C#
Qualifications
1 8 (10.81%) ITIL Certification
2 4 (5.41%) Cisco Certification
3 3 (4.05%) Microsoft Certification
3 3 (4.05%) A+ Certification
4 2 (2.70%) Check Point Certification
4 2 (2.70%) MCP
4 2 (2.70%) MCSE
4 2 (2.70%) CCNP
4 2 (2.70%) CCNA
4 2 (2.70%) CCDP
4 2 (2.70%) Network+ Certification
4 2 (2.70%) CCSA
4 2 (2.70%) Security Cleared
5 1 (1.35%) MOS
5 1 (1.35%) MCDST
5 1 (1.35%) BC Cleared
5 1 (1.35%) MCSA
Quality Assurance & Compliance
1 5 (6.76%) SLA
System Software
1 37 (50.00%) Active Directory
2 5 (6.76%) Hyper-V
3 3 (4.05%) VMware Infrastructure
4 2 (2.70%) vSphere
5 1 (1.35%) VMware Workstation
5 1 (1.35%) Citrix Presentation Server
Systems Management
1 3 (4.05%) SCCM
1 3 (4.05%) Backup Exec
2 2 (2.70%) DameWare
3 1 (1.35%) OVSD
3 1 (1.35%) Cacti
3 1 (1.35%) McAfee ePO
3 1 (1.35%) Symantec Enterprise Vault
3 1 (1.35%) Opsview
3 1 (1.35%) OpenView
3 1 (1.35%) Systems Management Server (SMS)
3 1 (1.35%) OpenView Configuration Management
3 1 (1.35%) Nagios
3 1 (1.35%) Norton AntiVirus
Vendors
1 26 (35.14%) Microsoft
2 14 (18.92%) Cisco
3 10 (13.51%) Citrix
3 10 (13.51%) VMware
4 9 (12.16%) Symantec
4 9 (12.16%) HP
5 8 (10.81%) Oracle
5 8 (10.81%) Lotus
6 7 (9.46%) Altiris
6 7 (9.46%) Avaya
7 5 (6.76%) Retalix
8 3 (4.05%) Polycom
8 3 (4.05%) CheckPoint
9 2 (2.70%) McAfee
9 2 (2.70%) Apple
10 1 (1.35%) Remedy
10 1 (1.35%) WatchGuard
10 1 (1.35%) SonicWALL
10 1 (1.35%) CA
10 1 (1.35%) NetApp
Norwich
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 9 days ago
Hertfordshire
Austin Fraser Limited
Rate: £150 - £170 per day
Posted: 11 days ago