The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 84 107 92
Rank change year-on-year
+23 -15
Contract jobs requiring a 2nd Line Support 33 25 30
As % of all contract IT jobs located in the East of England 1.35% 0.96% 1.32%
As % of the Job Titles category 1.43% 1.03% 1.42%
Number of daily rates quoted 12 7 13
Average daily rate
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of your Daily Rate
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£111 £160 £120
Average daily rate % change year-on-year
-30.46% +33.33%
90% offered a daily rate of more than £100 £152 £98
10% offered a daily rate of more than £160 £172 £178
UK excluding London average daily rate £160 £150 £135
% change year-on-year
+6.66% +11.11%
Number of hourly rates quoted 14 4 8
Average hourly rate £14.93 £20.75 £16.00
Average hourly rate % change year-on-year
-28.07% +29.68%
90% offered a hourly rate of more than £11.40 £15.40 £13.70
10% offered a hourly rate of more than £20.10 £101.70 £39.60
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2313 2421 2116
As % of all contract IT jobs located in the East of England 94.33% 93.08% 93.26%
Number of daily rates quoted 1320 1348 1091
Average daily rate £399 £375 £350
Average daily rate % change year-on-year
+6.33% +7.14%
90% offered a daily rate of more than £200 £210 £210
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 219 207 230
Average hourly rate £20.00 £20.00 £18.00
Average hourly rate % change year-on-year
- +11.11%
90% offered a hourly rate of more than £11.50 £11.00 £10.60
10% offered a hourly rate of more than £40.00 £44.00 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

2nd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 13 £160 - 9
Cambridgeshire +4 8 £104 - 5
Suffolk +7 6 - -
Bedfordshire -7 3 £113 -31.81% 1
Essex +7 2 £105 -34.37%
Norfolk -2 1 - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 6 March 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 50 (79.37%) Windows
2 39 (61.90%) Windows 7
3 37 (58.73%) Active Directory
4 36 (57.14%) MS Office
5 31 (49.21%) Microsoft
6 20 (31.75%) Windows XP
7 19 (30.16%) ITIL
8 17 (26.98%) Windows Server 2008
9 15 (23.81%) MS Exchange
10 12 (19.05%) TCP/IP
11 11 (17.46%) Windows Server 2003
12 10 (15.87%) WAN
12 10 (15.87%) Cisco
12 10 (15.87%) Exchange Server 2010
13 9 (14.29%) Finance
13 9 (14.29%) VMware
13 9 (14.29%) SCCM
13 9 (14.29%) HP
13 9 (14.29%) Citrix
13 9 (14.29%) LAN
13 9 (14.29%) MS Excel
13 9 (14.29%) Blackberry
14 8 (12.70%) NHS
14 8 (12.70%) VPN
15 7 (11.11%) DNS
15 7 (11.11%) Cisco Certification
15 7 (11.11%) CCNA
15 7 (11.11%) Apple
15 7 (11.11%) Windows Server 2012
16 6 (9.52%) Windows 8

2nd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 6 March 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (23.81%) MS Exchange
2 10 (15.87%) Exchange Server 2010
3 5 (7.94%) Lync
4 3 (4.76%) Exchange Server 2003
5 2 (3.17%) Exchange Server 2007
5 2 (3.17%) IBM Notes
6 1 (1.59%) Lotus Domino
6 1 (1.59%) SharePoint
6 1 (1.59%) Blackberry Enterprise Server
Applications
1 36 (57.14%) MS Office
2 9 (14.29%) MS Excel
3 2 (3.17%) Adobe Creative Suite
4 1 (1.59%) MS Project
4 1 (1.59%) MS Visio
4 1 (1.59%) Acrobat
Business Applications
1 1 (1.59%) Dynamics CRM
Cloud Services
1 1 (1.59%) Office 365
Communications & Networking
1 12 (19.05%) TCP/IP
2 10 (15.87%) WAN
3 9 (14.29%) LAN
4 8 (12.70%) VPN
5 7 (11.11%) DNS
6 6 (9.52%) DHCP
7 5 (7.94%) VoIP
8 3 (4.76%) SAN
8 3 (4.76%) Firewall
8 3 (4.76%) Wireless
9 2 (3.17%) VLAN
9 2 (3.17%) Cisco ASA
10 1 (1.59%) Wi-Fi
10 1 (1.59%) Internet
Database & Business Intelligence
1 3 (4.76%) SQL Server
2 2 (3.17%) SQL Server 2008
General
1 9 (14.29%) Finance
2 6 (9.52%) Telecoms
3 2 (3.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.59%) Application Packaging
Miscellaneous
1 9 (14.29%) Blackberry
2 8 (12.70%) NHS
3 6 (9.52%) Video Conferencing
4 4 (6.35%) Management Information System
5 3 (4.76%) Smartphone
5 3 (4.76%) iPhone
5 3 (4.76%) iPad
6 2 (3.17%) Mathematics
7 1 (1.59%) PDA
7 1 (1.59%) VLE
7 1 (1.59%) Freedom of Information
7 1 (1.59%) SecurID
7 1 (1.59%) Mobile Computing
7 1 (1.59%) Analytical Skills
Operating Systems
1 50 (79.37%) Windows
2 39 (61.90%) Windows 7
3 20 (31.75%) Windows XP
4 17 (26.98%) Windows Server 2008
5 11 (17.46%) Windows Server 2003
6 7 (11.11%) Windows Server 2012
7 6 (9.52%) Android
7 6 (9.52%) Windows 8
8 4 (6.35%) Apple iOS
9 3 (4.76%) Windows 2000 Server
9 3 (4.76%) Mac OS X
9 3 (4.76%) Windows 2000
10 1 (1.59%) Windows Vista
Processes & Methodologies
1 19 (30.16%) ITIL
2 6 (9.52%) Project Management
2 6 (9.52%) Migration
2 6 (9.52%) Service Delivery
3 3 (4.76%) Change Management
3 3 (4.76%) CAD
3 3 (4.76%) Incident Management
3 3 (4.76%) Problem Management
3 3 (4.76%) Change Control
4 2 (3.17%) Time Management
4 2 (3.17%) Capacity Planning
4 2 (3.17%) Service Management
5 1 (1.59%) CRM
5 1 (1.59%) Information Security
5 1 (1.59%) Asset Management
5 1 (1.59%) Information Management
5 1 (1.59%) Systems Analysis
5 1 (1.59%) Strategic Planning
5 1 (1.59%) Data Protection
Programming Languages
1 3 (4.76%) SQL
1 3 (4.76%) PowerShell
Qualifications
1 7 (11.11%) CCNA
1 7 (11.11%) Cisco Certification
2 4 (6.35%) Microsoft Certification
2 4 (6.35%) VCP4
3 3 (4.76%) VMware Certified Professional (VCP)
3 3 (4.76%) Citrix Certification
3 3 (4.76%) MCP
3 3 (4.76%) MCSE
4 2 (3.17%) SC Cleared
4 2 (3.17%) Security Cleared
5 1 (1.59%) CCNP
5 1 (1.59%) Degree
5 1 (1.59%) ITIL Certification
Quality Assurance & Compliance
1 6 (9.52%) SLA
System Software
1 37 (58.73%) Active Directory
2 6 (9.52%) XenApp
3 3 (4.76%) XenDesktop
3 3 (4.76%) Terminal Server
3 3 (4.76%) VMware Infrastructure
3 3 (4.76%) Hyper-V
4 2 (3.17%) VMware ESXi
5 1 (1.59%) XenServer
Systems Management
1 9 (14.29%) SCCM
2 1 (1.59%) Symantec Endpoint Protection
2 1 (1.59%) Norton AntiVirus
Vendors
1 31 (49.21%) Microsoft
2 10 (15.87%) Cisco
3 9 (14.29%) HP
3 9 (14.29%) Citrix
3 9 (14.29%) VMware
4 7 (11.11%) Apple
5 6 (9.52%) Symantec
5 6 (9.52%) Altiris
5 6 (9.52%) Adobe
6 5 (7.94%) Avaya
6 5 (7.94%) Wyse
7 4 (6.35%) Dell
8 3 (4.76%) Google
8 3 (4.76%) Remedy
8 3 (4.76%) Sophos
8 3 (4.76%) Mapinfo
8 3 (4.76%) MobileIron
9 2 (3.17%) LANDesk
9 2 (3.17%) Polycom
9 2 (3.17%) Lotus
Much Hadham, Hertfordshire
Blue Octopus Recruitment LLP
Rate: From £25,951 to £28,818 per annum Salary £25,951 - £28,818 per annum
Posted: Yesterday
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Hays IT - Uk Posting account
Rate: £13.00 - £15.00 per hour
Posted: 3 days ago