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2nd Line Support Contracts in the East of England
 
Demand Trend Daily Rate Trend Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013		 Same period 2012 Same period 2011
Second Line Support
Rank 97 110 109
Rank change year-on-year
+13 -1
Contract jobs requiring a 2nd Line Support 21 26 21
As % of all contract IT jobs located in the East of England 0.950% 0.861% 0.756%
As % of the Job Titles category 1.011% 0.918% 0.804%
Number of daily rates quoted 5 1 2
Average daily rate £160 £115 £125
Average daily rate % change year-on-year
+39.13% -8.00%
90% offered a daily rate of more than £124 £115 £97
10% offered a daily rate of more than £213 £115 £153
UK excluding London average daily rate £163 £140 £160
% change year-on-year
+16.07% -12.50%
Number of hourly rates quoted 10 19 11
Average hourly rate £15.00 £13.42 £12.00
Average hourly rate % change year-on-year
+11.77% +11.83%
90% offered a hourly rate of more than £13.25 £11.40 £11.00
10% offered a hourly rate of more than £29.30 £17.54 £27.50
UK excluding London average hourly rate £15.00 £14.38 £14.00
% change year-on-year
+4.34% +2.67%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category		 2077 2832 2612
As % of all contract IT jobs located in the East of England 93.94% 93.77% 94.06%
Number of daily rates quoted 1064 1329 1164
Average daily rate £338 £338 £350
Average daily rate % change year-on-year
- -3.57%
90% offered a daily rate of more than £200 £188 £185
10% offered a daily rate of more than £468 £460 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 239 323 328
Average hourly rate £26.00 £22.88 £17.50
Average hourly rate % change year-on-year
+13.66% +30.71%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £37.45
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
2nd Line Support
England

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

East of England 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

East of England 2nd Line Support Hourly Rate Trend

2nd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 19 June 2013.

East of England 2nd Line Support Hourly Rate Histogram

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
Hertfordshire +27 9 £200 - 1
Cambridgeshire +2 4 £160 +39.13% 2
Suffolk +13 3 - -
Bedfordshire - 3 £100 - 1
Essex -7 2 £173 - 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 33 (70.21%) Windows
2 32 (68.09%) Active Directory
3 27 (57.45%) Microsoft
4 18 (38.30%) MS Office
5 14 (29.79%) Windows XP
5 14 (29.79%) Windows 7
6 13 (27.66%) Microsoft Certification
7 10 (21.28%) HP
7 10 (21.28%) MS Exchange
7 10 (21.28%) MS Excel
8 8 (17.02%) ITIL
9 7 (14.89%) MCP
9 7 (14.89%) Blackberry
10 6 (12.77%) Windows Server 2003
10 6 (12.77%) Citrix
10 6 (12.77%) SLA
10 6 (12.77%) MCSE
10 6 (12.77%) TCP/IP
10 6 (12.77%) VMware
11 5 (10.64%) DHCP
11 5 (10.64%) LAN
11 5 (10.64%) DNS
12 4 (8.511%) McAfee
12 4 (8.511%) MCDST
12 4 (8.511%) Exchange Server 2003
12 4 (8.511%) VMware Infrastructure
12 4 (8.511%) Windows Server 2008
13 3 (6.383%) Exchange Server 2007
13 3 (6.383%) Exchange Server 2010
13 3 (6.383%) OVSD

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (4.255%) Flash
2 1 (2.128%) WAP
2 1 (2.128%) .NET
2 1 (2.128%) ASP.NET
2 1 (2.128%) Web Services
Application Platforms
1 10 (21.28%) MS Exchange
2 4 (8.511%) Exchange Server 2003
3 3 (6.383%) Exchange Server 2007
3 3 (6.383%) Exchange Server 2010
3 3 (6.383%) SharePoint
4 1 (2.128%) IBM Notes
4 1 (2.128%) Apache
4 1 (2.128%) IIS
Applications
1 18 (38.30%) MS Office
2 10 (21.28%) MS Excel
3 2 (4.255%) Photoshop
4 1 (2.128%) MS Visio
4 1 (2.128%) MS Project
Communications & Networking
1 6 (12.77%) TCP/IP
2 5 (10.64%) DHCP
2 5 (10.64%) LAN
2 5 (10.64%) DNS
3 3 (6.383%) WAN
4 2 (4.255%) HTTP
4 2 (4.255%) VPN
4 2 (4.255%) SAN
4 2 (4.255%) Wireless
5 1 (2.128%) SSH
5 1 (2.128%) Firewall
5 1 (2.128%) Wi-Fi
5 1 (2.128%) WEP
5 1 (2.128%) Internet
5 1 (2.128%) VoIP
5 1 (2.128%) WLAN
5 1 (2.128%) ADSL
General
1 2 (4.255%) Retail
1 2 (4.255%) Welsh Language
2 1 (2.128%) Back Office
2 1 (2.128%) Finance
2 1 (2.128%) Pharmaceutical
Miscellaneous
1 7 (14.89%) Blackberry
2 2 (4.255%) NHS
2 2 (4.255%) iPad
2 2 (4.255%) iPhone
3 1 (2.128%) Video Conferencing
3 1 (2.128%) PDA
3 1 (2.128%) EPoS
Operating Systems
1 33 (70.21%) Windows
2 14 (29.79%) Windows XP
2 14 (29.79%) Windows 7
3 6 (12.77%) Windows Server 2003
4 4 (8.511%) Windows Server 2008
5 3 (6.383%) Windows 8
6 2 (4.255%) Linux
6 2 (4.255%) Windows 2000
6 2 (4.255%) Windows 2000 Server
7 1 (2.128%) Windows Vista
7 1 (2.128%) Mac OS X
7 1 (2.128%) UNIX
Processes & Methodologies
1 8 (17.02%) ITIL
2 3 (6.383%) Service Delivery
2 3 (6.383%) Migration
3 2 (4.255%) Problem Management
4 1 (2.128%) Time Management
4 1 (2.128%) ITIL V3
4 1 (2.128%) Change Control
4 1 (2.128%) Supplier Management
4 1 (2.128%) Incident Management
4 1 (2.128%) Mobile Device Management
Programming Languages
1 3 (6.383%) SQL
2 2 (4.255%) VB
2 2 (4.255%) Java
3 1 (2.128%) C
Qualifications
1 13 (27.66%) Microsoft Certification
2 7 (14.89%) MCP
3 6 (12.77%) MCSE
4 4 (8.511%) MCDST
5 3 (6.383%) MCSA
6 2 (4.255%) Degree
7 1 (2.128%) VCP4
7 1 (2.128%) VMware Certified Professional (VCP)
7 1 (2.128%) MCITP
7 1 (2.128%) ITIL Certification
Quality Assurance & Compliance
1 6 (12.77%) SLA
System Software
1 32 (68.09%) Active Directory
2 4 (8.511%) VMware Infrastructure
3 2 (4.255%) Terminal Services
4 1 (2.128%) vSphere
4 1 (2.128%) VMware Workstation
4 1 (2.128%) Microsoft App-V
Systems Management
1 3 (6.383%) OVSD
1 3 (6.383%) Systems Management Server (SMS)
1 3 (6.383%) OpenView
2 2 (4.255%) SCCM
3 1 (2.128%) WSUS
3 1 (2.128%) McAfee ePO
3 1 (2.128%) NetBackup
3 1 (2.128%) Symantec Enterprise Vault
Vendors
1 27 (57.45%) Microsoft
2 10 (21.28%) HP
3 6 (12.77%) Citrix
3 6 (12.77%) VMware
4 4 (8.511%) McAfee
5 3 (6.383%) Business Objects
6 2 (4.255%) Cisco
6 2 (4.255%) Adobe
7 1 (2.128%) LANDesk
7 1 (2.128%) Tandberg
7 1 (2.128%) Twitter
7 1 (2.128%) SolarWinds
7 1 (2.128%) Symantec
7 1 (2.128%) Sophos
7 1 (2.128%) Lotus
7 1 (2.128%) Juniper
2nd Line Support Engineer
Peterborough, Cambridgeshire
2nd Line Service Desk Analyst/Citrix/Microsoft XP/7/£165 per day/6 Months/Peterborough... Essential skills: -Windows XP/7 -Office 2010 -Windows Server 2008 -AD Admin -Citrix...
Roc Search
Posted: 16 June 2013
1st - 2nd Line Support Engineer - Epping
Essex
Marcus Donald People are currently recruiting for a 1st-2nd Line Support Engineer to work for an outsourcing company based in Epping on a 3 month contract basis...
Marcus Donald People
Rate: £14 to £15 per hour
Posted: 13 June 2013
2nd Line Support- Windows, Vmware, Hardware
Cambridge, Cambridgeshire
2nd Line Support- MCSE, CCNA, Windows, Vmware, Hardware, Firewall. We currently require the services of a 2nd Line Support Engineer to work for a well respected client based...
Rullion IT Plus
Rate: £15 - £16 per day
Posted: 17 June 2013
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Last Updated Wednesday 19 June 2013
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