The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 102 111 99
Rank change year-on-year
+9 -12
Contract jobs requiring a 2nd Line Support 41 36 24
As % of all contract IT jobs located in the East of England 1.31% 1.14% 1.00%
As % of the Job Titles category 1.40% 1.22% 1.06%
Number of daily rates quoted 14 20 2
Average daily rate
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of your Daily Rate
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£140 £160 £159
Average daily rate % change year-on-year
-12.50% +0.78%
90% offered a daily rate of more than £108 £110 £116
10% offered a daily rate of more than £328 £225 £202
UK excluding London average daily rate £160 £165 £146
% change year-on-year
-3.03% +13.20%
Number of hourly rates quoted 17 9 13
Average hourly rate £15.00 £15.00 £14.00
Average hourly rate % change year-on-year
- +7.14%
90% offered a hourly rate of more than £9.50 £11.50 £9.30
10% offered a hourly rate of more than £30.00 £46.60 £115.30
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2935 2944 2267
As % of all contract IT jobs located in the East of England 93.98% 93.55% 94.11%
Number of daily rates quoted 1743 1760 1125
Average daily rate £380 £375 £363
Average daily rate % change year-on-year
+1.33% +3.44%
90% offered a daily rate of more than £220 £210 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 248 229 213
Average hourly rate £20.00 £20.00 £16.00
Average hourly rate % change year-on-year
- +25.00%
90% offered a hourly rate of more than £12.00 £11.00 £10.50
10% offered a hourly rate of more than £41.36 £38.80 £45.70
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

2nd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 2 September 2015.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 2 September 2015.

2nd Line Support Hourly Rate Histogram in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 13 £120 -25.00% 4
Essex 0 10 £350 +112.12% 2
Bedfordshire +18 8 £110 -63.33%
Cambridgeshire -5 5 £178 +57.77% 4
Suffolk +8 3 £140 +21.73% 1
Norfolk +9 2 £108 -52.22%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 48 (64.00%) Windows
2 32 (42.67%) Active Directory
3 30 (40.00%) Windows 7
4 28 (37.33%) MS Office
5 23 (30.67%) Microsoft
6 19 (25.33%) Citrix
7 18 (24.00%) VMware
8 17 (22.67%) ITIL
9 16 (21.33%) Windows XP
10 12 (16.00%) Android
10 12 (16.00%) XenApp
10 12 (16.00%) Windows Server 2003
10 12 (16.00%) HP
11 11 (14.67%) DHCP
11 11 (14.67%) DNS
11 11 (14.67%) Cisco
11 11 (14.67%) Project Management
11 11 (14.67%) Windows Server 2008
11 11 (14.67%) Windows Server 2012
12 10 (13.33%) SC Cleared
12 10 (13.33%) Security Cleared
12 10 (13.33%) Apple
12 10 (13.33%) TCP/IP
12 10 (13.33%) Dell
13 9 (12.00%) MS Exchange
13 9 (12.00%) MS Excel
13 9 (12.00%) Blackberry
14 8 (10.67%) CCNA
14 8 (10.67%) Cisco Certification
15 7 (9.33%) Windows 2000 Server

2nd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.00%) MS Exchange
2 5 (6.67%) Exchange Server 2007
3 3 (4.00%) Exchange Server 2010
4 2 (2.67%) IBM Notes
4 2 (2.67%) Lotus Domino
4 2 (2.67%) SharePoint
4 2 (2.67%) Exchange Server 2003
5 1 (1.33%) Blackberry Enterprise Server
5 1 (1.33%) Exchange Server 2013
5 1 (1.33%) Office Communications Server
5 1 (1.33%) Lync
Applications
1 28 (37.33%) MS Office
2 9 (12.00%) MS Excel
3 1 (1.33%) MS PowerPoint
Cloud Services
1 2 (2.67%) Office 365
Communications & Networking
1 11 (14.67%) DHCP
1 11 (14.67%) DNS
2 10 (13.33%) TCP/IP
3 5 (6.67%) Wi-Fi
4 4 (5.33%) Internet
5 3 (4.00%) VPN
6 2 (2.67%) LAN
6 2 (2.67%) PBX
6 2 (2.67%) VoIP
6 2 (2.67%) RFID
6 2 (2.67%) Firewall
6 2 (2.67%) Wireless
7 1 (1.33%) Cisco IOS
7 1 (1.33%) Cisco PIX
7 1 (1.33%) Cisco ASA
7 1 (1.33%) Intranet
7 1 (1.33%) WAN
7 1 (1.33%) FTP
Database & Business Intelligence
1 6 (8.00%) SQL Server
2 3 (4.00%) SQL Server 2005
2 3 (4.00%) SQL Server 2008
2 3 (4.00%) SQL Server 2012
3 2 (2.67%) Data Warehouse
3 2 (2.67%) SQL Server Reporting Services
4 1 (1.33%) MS Access
General
1 5 (6.67%) Finance
2 2 (2.67%) Telecoms
2 2 (2.67%) Local Government
3 1 (1.33%) Automotive
3 1 (1.33%) Pharmaceutical
3 1 (1.33%) Financial Institution
Miscellaneous
1 9 (12.00%) Blackberry
2 5 (6.67%) NHS
3 3 (4.00%) Video Conferencing
4 2 (2.67%) Mobile Computing
4 2 (2.67%) Smartphone
4 2 (2.67%) CCTV
5 1 (1.33%) Mathematics
5 1 (1.33%) PDA
5 1 (1.33%) Management Information System
5 1 (1.33%) Handset
5 1 (1.33%) Replication
5 1 (1.33%) Freedom of Information
5 1 (1.33%) Analytical Skills
5 1 (1.33%) BYOD
5 1 (1.33%) Data Centre
5 1 (1.33%) iPhone
5 1 (1.33%) Hedge funds
Operating Systems
1 48 (64.00%) Windows
2 30 (40.00%) Windows 7
3 16 (21.33%) Windows XP
4 12 (16.00%) Windows Server 2003
4 12 (16.00%) Android
5 11 (14.67%) Windows Server 2008
5 11 (14.67%) Windows Server 2012
6 7 (9.33%) Windows 2000 Server
7 5 (6.67%) Windows 8
8 3 (4.00%) Apple iOS
9 2 (2.67%) Windows Vista
9 2 (2.67%) Linux
10 1 (1.33%) Mac OS X
Processes & Methodologies
1 17 (22.67%) ITIL
2 11 (14.67%) Project Management
3 5 (6.67%) Stakeholder Engagement
4 2 (2.67%) Incident Management
4 2 (2.67%) Time Management
4 2 (2.67%) Server Building
4 2 (2.67%) Service Management
4 2 (2.67%) Asset Management
5 1 (1.33%) Information Management
5 1 (1.33%) Document Management
5 1 (1.33%) Systems Analysis
5 1 (1.33%) Service Delivery
5 1 (1.33%) Workflow
5 1 (1.33%) Migration
5 1 (1.33%) Information Security
5 1 (1.33%) Data Protection
5 1 (1.33%) Change Control
5 1 (1.33%) Software Deployment
5 1 (1.33%) Kalman Filter
Programming Languages
1 5 (6.67%) SQL
2 1 (1.33%) VBA
Qualifications
1 10 (13.33%) SC Cleared
1 10 (13.33%) Security Cleared
2 8 (10.67%) CCNA
2 8 (10.67%) Cisco Certification
3 2 (2.67%) Microsoft Certification
3 2 (2.67%) Degree
3 2 (2.67%) CCA
3 2 (2.67%) Citrix Certification
4 1 (1.33%) MCP
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 2 (2.67%) Data Quality
System Software
1 32 (42.67%) Active Directory
2 12 (16.00%) XenApp
3 6 (8.00%) VMware Infrastructure
4 3 (4.00%) XenServer
5 1 (1.33%) vSphere
5 1 (1.33%) VMware ESX
5 1 (1.33%) Microsoft App-V
Systems Management
1 5 (6.67%) SCCM
2 1 (1.33%) Symantec Enterprise Vault
2 1 (1.33%) XenMobile
2 1 (1.33%) ZENworks
2 1 (1.33%) Norton AntiVirus
Vendors
1 23 (30.67%) Microsoft
2 19 (25.33%) Citrix
3 18 (24.00%) VMware
4 12 (16.00%) HP
5 11 (14.67%) Cisco
6 10 (13.33%) Dell
6 10 (13.33%) Apple
7 2 (2.67%) Nokia
7 2 (2.67%) Lotus
7 2 (2.67%) Polycom
8 1 (1.33%) ProCurve
8 1 (1.33%) Barracuda Networks
8 1 (1.33%) Oracle
8 1 (1.33%) Juniper
8 1 (1.33%) IBM
8 1 (1.33%) Symantec
8 1 (1.33%) Remedy
8 1 (1.33%) Sophos
8 1 (1.33%) Websense
8 1 (1.33%) Thunderhead
Essex
Marcus Donald People
Rate: £90 - £100 per day
Posted: 6 hours ago
Rickmansworth, Hertfordshire
Coal IT Services
Rate: From £160 to £160 per annum
Posted: Yesterday
Cambridge
Computer Futures
Rate: competitive
Posted: Yesterday
Cambridge
Computer Futures
Rate: competitive
Posted: 16 days ago