The statistics below represent IT contracts advertised across the East of England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 100 103 109
Rank change year-on-year
+3 +6
Contract jobs requiring a 2nd Line Support 28 47 41
As % of all contract IT jobs located in the East of England 1.10% 1.51% 1.35%
As % of the Job Titles category 1.15% 1.59% 1.42%
Number of daily rates quoted 12 13 23
Median daily rate £183 £205 £160
Median daily rate % change year-on-year
-10.97% +28.12%
90% offered a daily rate of more than £109 £147 £110
10% offered a daily rate of more than £219 £277 £225
UK excluding London median daily rate £160 £173 £160
% change year-on-year
-7.24% +7.81%
Number of hourly rates quoted 10 19 11
Median hourly rate £13.50 £14.50 £15.50
Median hourly rate % change year-on-year
-6.89% -6.45%
90% offered a hourly rate of more than £11.93 £9.00 £12.00
10% offered a hourly rate of more than £15.70 £21.00 £27.50
UK excluding London median hourly rate £15.00 £15.50 £14.00
% change year-on-year
-3.22% +10.71%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2430 2965 2886
As % of all contract IT jobs located in the East of England 95.33% 95.09% 95.03%
Number of daily rates quoted 1404 1800 1692
Median daily rate £388 £375 £375
Median daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £185 £200 £200
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 202 248 237
Median hourly rate £16.50 £19.00 £17.50
Median hourly rate % change year-on-year
-13.15% +8.57%
90% offered a hourly rate of more than £13.00 £11.50 £11.00
10% offered a hourly rate of more than £42.50 £39.60 £37.30
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

2nd Line Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 30 July 2016.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 13 £200 -4.76% 2
Cambridgeshire +15 5 £145 -29.26%
Norfolk +2 5 £145 -23.68% 1
Essex -2 3 £195 -29.09%
Suffolk -7 2 £100 -44.44%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 30 July 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support in the job title.

1 45 (65.22%) Windows
2 26 (37.68%) Active Directory
3 22 (31.88%) Microsoft
3 22 (31.88%) MS Office
4 21 (30.43%) Windows 7
4 21 (30.43%) Windows Server
5 17 (24.64%) Windows Server 2008
6 15 (21.74%) MS Excel
7 13 (18.84%) MS Exchange
7 13 (18.84%) Citrix
8 12 (17.39%) VMware
9 11 (15.94%) Windows Server 2012
10 9 (13.04%) Office 365
10 9 (13.04%) SCCM
10 9 (13.04%) SLA
11 8 (11.59%) HP
11 8 (11.59%) SQL
11 8 (11.59%) XenDesktop
12 7 (10.14%) ITIL
13 6 (8.70%) Finance
13 6 (8.70%) Dell
13 6 (8.70%) XenApp
14 5 (7.25%) Veeam
14 5 (7.25%) vSphere
14 5 (7.25%) iSCSI
14 5 (7.25%) Security Cleared
14 5 (7.25%) Analytical Skills
14 5 (7.25%) VPN
14 5 (7.25%) Internet
14 5 (7.25%) SharePoint

2nd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (18.84%) MS Exchange
2 5 (7.25%) SharePoint
3 4 (5.80%) Exchange Server 2000
4 3 (4.35%) Exchange Server 2003
4 3 (4.35%) Exchange Server 2007
4 3 (4.35%) Skype for Business
5 2 (2.90%) IBM Notes
6 1 (1.45%) Apache
6 1 (1.45%) BizTalk Server
6 1 (1.45%) Confluence
6 1 (1.45%) Exchange Server 2010
6 1 (1.45%) Exchange Server 2013
6 1 (1.45%) IBM Domino
6 1 (1.45%) IIS
6 1 (1.45%) Office Communications Server
6 1 (1.45%) SharePoint 2010
Applications
1 22 (31.88%) MS Office
2 15 (21.74%) MS Excel
3 1 (1.45%) MS Visio
Business Applications
1 1 (1.45%) Dynamics CRM
1 1 (1.45%) Remedy ITSM
1 1 (1.45%) Sage 50
Cloud Services
1 9 (13.04%) Office 365
2 1 (1.45%) Google Apps
2 1 (1.45%) Microsoft Azure
2 1 (1.45%) Yammer
Communications & Networking
1 5 (7.25%) Internet
1 5 (7.25%) iSCSI
1 5 (7.25%) VPN
2 4 (5.80%) SAN
2 4 (5.80%) VLAN
2 4 (5.80%) WAN
3 3 (4.35%) LAN
3 3 (4.35%) TCP/IP
4 2 (2.90%) DNS
4 2 (2.90%) Intranet
4 2 (2.90%) NetScaler
5 1 (1.45%) DHCP
5 1 (1.45%) NAS
5 1 (1.45%) Network Security
5 1 (1.45%) Remote Desktop
5 1 (1.45%) VoIP
Database & Business Intelligence
1 4 (5.80%) SQL Server
2 1 (1.45%) MS Access
2 1 (1.45%) SQL Server 2008
2 1 (1.45%) SQL Server 2012
General
1 6 (8.70%) Finance
2 2 (2.90%) Retail
3 1 (1.45%) Advertising
3 1 (1.45%) Back Office
3 1 (1.45%) French Language
3 1 (1.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.45%) Classic ASP
1 1 (1.45%) COM
1 1 (1.45%) HTML
Miscellaneous
1 5 (7.25%) Analytical Skills
2 3 (4.35%) Statistics
3 1 (1.45%) Digital Media
3 1 (1.45%) Health Informatics
3 1 (1.45%) Informatics
3 1 (1.45%) iPad
3 1 (1.45%) Smartphone
Operating Systems
1 45 (65.22%) Windows
2 21 (30.43%) Windows 7
2 21 (30.43%) Windows Server
3 17 (24.64%) Windows Server 2008
4 11 (15.94%) Windows Server 2012
5 5 (7.25%) Windows XP
6 4 (5.80%) CentOS
6 4 (5.80%) Linux
6 4 (5.80%) Red Hat Enterprise Linux
6 4 (5.80%) Ubuntu
7 3 (4.35%) Windows 10
7 3 (4.35%) Windows 8
7 3 (4.35%) Windows Server 2003
8 2 (2.90%) Android
8 2 (2.90%) Windows Vista
Processes & Methodologies
1 7 (10.14%) ITIL
2 3 (4.35%) Document Management
2 3 (4.35%) Incident Management
2 3 (4.35%) Time Management
3 2 (2.90%) CRM
3 2 (2.90%) ERP
3 2 (2.90%) Server Virtualisation
3 2 (2.90%) Workflow
4 1 (1.45%) Application Packaging
4 1 (1.45%) Business Intelligence
4 1 (1.45%) Data Management
4 1 (1.45%) ITSM
4 1 (1.45%) Migration
4 1 (1.45%) Process Management
4 1 (1.45%) Project Management
4 1 (1.45%) Resource Management
4 1 (1.45%) Service Delivery
4 1 (1.45%) Software Engineering
4 1 (1.45%) Stakeholder Management
4 1 (1.45%) Web Development
Programming Languages
1 8 (11.59%) SQL
2 1 (1.45%) Java
2 1 (1.45%) JavaScript
2 1 (1.45%) PHP
Qualifications
1 5 (7.25%) Security Cleared
2 4 (5.80%) Microsoft Certification
2 4 (5.80%) SC Cleared
3 3 (4.35%) DBS Check
3 3 (4.35%) MCP
3 3 (4.35%) MCSA
3 3 (4.35%) MCSE
4 1 (1.45%) CCA
4 1 (1.45%) Citrix Certification
4 1 (1.45%) MCITP
Quality Assurance & Compliance
1 9 (13.04%) SLA
System Software
1 26 (37.68%) Active Directory
2 8 (11.59%) XenDesktop
3 6 (8.70%) XenApp
4 5 (7.25%) vSphere
5 3 (4.35%) XenServer
6 1 (1.45%) Hyper-V
6 1 (1.45%) VMware ESX
6 1 (1.45%) VMware ESXi
6 1 (1.45%) VMware Infrastructure
Systems Management
1 9 (13.04%) SCCM
2 4 (5.80%) WSUS
3 1 (1.45%) SCOM
3 1 (1.45%) WhatsUp Gold
Vendors
1 22 (31.88%) Microsoft
2 13 (18.84%) Citrix
3 12 (17.39%) VMware
4 8 (11.59%) HP
5 6 (8.70%) Dell
6 5 (7.25%) Veeam
7 4 (5.80%) Red Hat
8 3 (4.35%) Remedy
8 3 (4.35%) Symantec
9 2 (2.90%) Civica
9 2 (2.90%) Lotus
9 2 (2.90%) Oracle
9 2 (2.90%) SAP
9 2 (2.90%) Thunderhead
9 2 (2.90%) Wyse
10 1 (1.45%) Apple
10 1 (1.45%) Avaya
10 1 (1.45%) Google
10 1 (1.45%) Salesforce.com
10 1 (1.45%) Toshiba
Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £130.00 - £140.00 per day
Posted: 4 days ago