The statistics below represent IT contracts advertised across the East of England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 93 88 97
Rank change year-on-year
-5 +9
Contract jobs requiring a 2nd Line Support 28 45 41
As % of all contract IT jobs located in the East of England 1.24% 1.73% 1.40%
As % of the Job Titles category 1.30% 1.82% 1.48%
Number of daily rates quoted 8 27 23
Median daily rate £149 £210 £150
Median daily rate % change year-on-year
-29.16% +40.00%
90% offered a daily rate of more than £90 £120 £100
10% offered a daily rate of more than £238 £278 £187
UK excluding London median daily rate £160 £155 £170
% change year-on-year
+3.22% -8.82%
Number of hourly rates quoted 1 9 10
Median hourly rate £15.25 £17.00 £15.00
Median hourly rate % change year-on-year
-10.29% +13.33%
UK excluding London median hourly rate £15.00 £15.26 £14.50
% change year-on-year
-1.70% +5.24%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2150 2475 2768
As % of all contract IT jobs located in the East of England 95.30% 94.94% 94.79%
Number of daily rates quoted 1220 1436 1768
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £200 £213 £170
10% offered a daily rate of more than £525 £550 £550
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.24% +2.66%
Number of hourly rates quoted 174 259 191
Median hourly rate £16.50 £18.00 £16.50
Median hourly rate % change year-on-year
-8.33% +9.09%
90% offered a hourly rate of more than £12.05 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.75 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

2nd Line Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 3 December 2016.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +16 13 £245 -
Cambridgeshire +4 6 £108 -23.21% 5
Hertfordshire -13 6 £138 -34.52%
Essex -12 2 £175 -23.91% 1
Norfolk +4 1 £160 +52.38%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 3 December 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support in the job title.

1 32 (53.33%) Windows
2 27 (45.00%) Microsoft
3 22 (36.67%) ITIL
4 21 (35.00%) Active Directory
5 18 (30.00%) Windows 7
6 17 (28.33%) Office 365
7 15 (25.00%) MS Exchange
8 13 (21.67%) MS Office
9 11 (18.33%) Change Management
9 11 (18.33%) VMware
9 11 (18.33%) Problem Management
9 11 (18.33%) Windows Server 2008
9 11 (18.33%) Windows Server
10 10 (16.67%) Analytical Skills
11 9 (15.00%) Citrix
11 9 (15.00%) VPN
12 8 (13.33%) MS Excel
12 8 (13.33%) Windows Server 2012
13 7 (11.67%) SCCM
13 7 (11.67%) HP
13 7 (11.67%) Dell
14 6 (10.00%) Cisco
14 6 (10.00%) XenApp
15 5 (8.33%) XenDesktop
15 5 (8.33%) Firewall
15 5 (8.33%) Windows Vista
15 5 (8.33%) SAN
15 5 (8.33%) Windows XP
16 4 (6.67%) Linux
16 4 (6.67%) WAN

2nd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (25.00%) MS Exchange
2 4 (6.67%) Exchange Server 2000
2 4 (6.67%) Exchange Server 2007
3 3 (5.00%) Exchange Server 2003
3 3 (5.00%) SharePoint
4 2 (3.33%) Exchange Server 2010
4 2 (3.33%) Skype for Business
5 1 (1.67%) Apache
5 1 (1.67%) BizTalk Server
5 1 (1.67%) IIS
Applications
1 13 (21.67%) MS Office
2 8 (13.33%) MS Excel
3 1 (1.67%) MS Visio
Business Applications
1 1 (1.67%) Dynamics CRM
1 1 (1.67%) Remedy ITSM
Cloud Services
1 17 (28.33%) Office 365
2 1 (1.67%) Microsoft Azure
2 1 (1.67%) Yammer
Communications & Networking
1 9 (15.00%) VPN
2 5 (8.33%) Firewall
2 5 (8.33%) SAN
3 4 (6.67%) iSCSI
3 4 (6.67%) TCP/IP
3 4 (6.67%) VLAN
3 4 (6.67%) WAN
3 4 (6.67%) Wireless
4 3 (5.00%) LAN
4 3 (5.00%) Remote Desktop
5 2 (3.33%) Broadband
5 2 (3.33%) DHCP
5 2 (3.33%) DNS
5 2 (3.33%) Internet
5 2 (3.33%) ISDN
5 2 (3.33%) NetScaler
5 2 (3.33%) Network Security
6 1 (1.67%) Intranet
6 1 (1.67%) LDAP
Database & Business Intelligence
1 4 (6.67%) SQL Server
2 1 (1.67%) Oracle Database
2 1 (1.67%) Oracle Database 10g
2 1 (1.67%) SQL Server 2005
2 1 (1.67%) SQL Server 2008
2 1 (1.67%) SQL Server 2012
General
1 2 (3.33%) Legal
1 2 (3.33%) Retail
1 2 (3.33%) Telecoms
2 1 (1.67%) Advertising
2 1 (1.67%) Aerospace
2 1 (1.67%) Finance
2 1 (1.67%) French Language
2 1 (1.67%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.67%) COM
1 1 (1.67%) Hibernate
1 1 (1.67%) Java EE
1 1 (1.67%) JSF
1 1 (1.67%) JSP
1 1 (1.67%) Spring
1 1 (1.67%) Struts
1 1 (1.67%) XML
1 1 (1.67%) XSL
1 1 (1.67%) XSLT
Miscellaneous
1 10 (16.67%) Analytical Skills
2 2 (3.33%) Management Information System
2 2 (3.33%) Video Conferencing
2 2 (3.33%) Virtual Team
3 1 (1.67%) Driving Licence
3 1 (1.67%) iPad
3 1 (1.67%) iPhone
3 1 (1.67%) Statistics
Operating Systems
1 32 (53.33%) Windows
2 18 (30.00%) Windows 7
3 11 (18.33%) Windows Server
3 11 (18.33%) Windows Server 2008
4 8 (13.33%) Windows Server 2012
5 5 (8.33%) Windows Vista
5 5 (8.33%) Windows XP
6 4 (6.67%) CentOS
6 4 (6.67%) Linux
6 4 (6.67%) Red Hat Enterprise Linux
6 4 (6.67%) Ubuntu
7 3 (5.00%) Windows 10
7 3 (5.00%) Windows Server 2003
8 2 (3.33%) Windows 8
Processes & Methodologies
1 22 (36.67%) ITIL
2 11 (18.33%) Change Management
2 11 (18.33%) Problem Management
3 3 (5.00%) Asset Management
3 3 (5.00%) Creative Problem-Solving
3 3 (5.00%) Service Management
4 2 (3.33%) Change Control
4 2 (3.33%) ITIL V3
4 2 (3.33%) Network Design
4 2 (3.33%) Network Management
4 2 (3.33%) Network Monitoring
5 1 (1.67%) Case Management
5 1 (1.67%) Data Management
5 1 (1.67%) Document Management
5 1 (1.67%) High Availability
5 1 (1.67%) Incident Management
5 1 (1.67%) ITSM
5 1 (1.67%) Mentoring
5 1 (1.67%) Mobile Device Management
5 1 (1.67%) Software Distribution
Programming Languages
1 3 (5.00%) SQL
2 1 (1.67%) Java
2 1 (1.67%) PL/SQL
2 1 (1.67%) PowerShell
Qualifications
1 3 (5.00%) Degree
2 2 (3.33%) Cisco Certification
2 2 (3.33%) DBS Check
2 2 (3.33%) DV Cleared
2 2 (3.33%) MCP
2 2 (3.33%) MCSE
2 2 (3.33%) Microsoft Certification
2 2 (3.33%) SC Cleared
2 2 (3.33%) Security Cleared
3 1 (1.67%) MCSA
3 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (5.00%) SLA
System Software
1 21 (35.00%) Active Directory
2 6 (10.00%) XenApp
3 5 (8.33%) XenDesktop
4 4 (6.67%) vSphere
5 2 (3.33%) Hyper-V
5 2 (3.33%) VMware Infrastructure
6 1 (1.67%) Oracle RAC
6 1 (1.67%) Terminal Server
6 1 (1.67%) VMware ESXi
6 1 (1.67%) XenServer
Systems Management
1 7 (11.67%) SCCM
2 4 (6.67%) WSUS
3 1 (1.67%) AirWatch
3 1 (1.67%) Backup Exec
3 1 (1.67%) Casper Suite
3 1 (1.67%) DameWare
3 1 (1.67%) Norton AntiVirus
3 1 (1.67%) SCOM
3 1 (1.67%) WhatsUp Gold
Vendors
1 27 (45.00%) Microsoft
2 11 (18.33%) VMware
3 9 (15.00%) Citrix
4 7 (11.67%) Dell
4 7 (11.67%) HP
5 6 (10.00%) Cisco
6 4 (6.67%) Red Hat
6 4 (6.67%) Veeam
7 3 (5.00%) Oracle
8 2 (3.33%) Apple
8 2 (3.33%) Juniper
8 2 (3.33%) SAP
8 2 (3.33%) Symantec
9 1 (1.67%) Google
9 1 (1.67%) Infor
9 1 (1.67%) Kaspersky
9 1 (1.67%) LANDesk
9 1 (1.67%) MobileIron
9 1 (1.67%) Remedy
9 1 (1.67%) Salesforce.com
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: £170 per day
Posted: 4 days ago