The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 111 97 100
Rank change year-on-year
-14 +3
Contract jobs requiring a 2nd Line Support 39 24 44
As % of all contract IT jobs located in the East of England 1.23% 0.99% 1.43%
As % of the Job Titles category 1.31% 1.05% 1.52%
Number of daily rates quoted 21 3 9
Average daily rate
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£160 £105 £145
Average daily rate % change year-on-year
+52.38% -27.58%
90% offered a daily rate of more than £110 £101 £140
10% offered a daily rate of more than £225 £191 £173
UK excluding London average daily rate £163 £138 £163
% change year-on-year
+18.18% -15.38%
Number of hourly rates quoted 12 13 18
Average hourly rate £15.00 £15.50 £14.38
Average hourly rate % change year-on-year
-3.22% +7.82%
90% offered a hourly rate of more than £12.15 £9.30 £12.85
10% offered a hourly rate of more than £26.95 £115.30 £17.65
UK excluding London average hourly rate £14.00 £15.00 £14.94
% change year-on-year
-6.66% +0.40%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2972 2284 2902
As % of all contract IT jobs located in the East of England 93.40% 94.07% 94.37%
Number of daily rates quoted 1775 1159 1449
Average daily rate £375 £360 £338
Average daily rate % change year-on-year
+4.16% +6.66%
90% offered a daily rate of more than £200 £200 £188
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 230 211 347
Average hourly rate £20.00 £16.00 £22.50
Average hourly rate % change year-on-year
+25.00% -28.88%
90% offered a hourly rate of more than £11.00 £10.50 £11.25
10% offered a hourly rate of more than £37.92 £45.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

2nd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East of England region.

2nd Line Support Daily Rate Trend in the East of England

2nd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 22 August 2014.

2nd Line Support Daily Rate Histogram in the East of England

2nd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East of England region.

2nd Line Support Hourly Rate Trend in the East of England

2nd Line Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the East of England region over the 3 months to 22 August 2014.

2nd Line Support Hourly Rate Histogram in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -8 14 £160 +52.38% 2
Cambridgeshire -6 8 £113 - 1
Norfolk - 7 £225 - 1
Essex 0 6 £165 -22.35%
Suffolk -17 2 £115 -
Bedfordshire -17 2 £300 +200.00%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 22 August 2014, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 52 (71.23%) Windows
2 43 (58.90%) Active Directory
3 37 (50.68%) Windows 7
4 25 (34.25%) MS Office
5 24 (32.88%) Microsoft
6 23 (31.51%) Windows XP
7 20 (27.40%) ITIL
8 18 (24.66%) Windows Server 2008
9 17 (23.29%) MS Exchange
10 13 (17.81%) Cisco
10 13 (17.81%) Blackberry
10 13 (17.81%) Windows Server 2003
10 13 (17.81%) Symantec
11 11 (15.07%) Firewall
11 11 (15.07%) Exchange Server 2010
12 10 (13.70%) Altiris
12 10 (13.70%) HP
12 10 (13.70%) VoIP
12 10 (13.70%) TCP/IP
13 9 (12.33%) VPN
13 9 (12.33%) WAN
13 9 (12.33%) LAN
13 9 (12.33%) Avaya
14 8 (10.96%) MS Excel
14 8 (10.96%) Incident Management
14 8 (10.96%) VMware
15 7 (9.59%) iPhone
15 7 (9.59%) Change Control
15 7 (9.59%) Migration
15 7 (9.59%) SQL Server

2nd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the East of England region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (23.29%) MS Exchange
2 11 (15.07%) Exchange Server 2010
3 6 (8.22%) Exchange Server 2003
4 5 (6.85%) Lync
5 3 (4.11%) Exchange Server 2007
5 3 (4.11%) IBM Notes
5 3 (4.11%) SharePoint
6 2 (2.74%) Blackberry Enterprise Server
7 1 (1.37%) Exchange Server 2013
Applications
1 25 (34.25%) MS Office
2 8 (10.96%) MS Excel
3 2 (2.74%) MS Visio
Cloud Services
1 2 (2.74%) SaaS
2 1 (1.37%) Office 365
Communications & Networking
1 11 (15.07%) Firewall
2 10 (13.70%) VoIP
2 10 (13.70%) TCP/IP
3 9 (12.33%) VPN
3 9 (12.33%) WAN
3 9 (12.33%) LAN
4 6 (8.22%) DNS
5 5 (6.85%) Cisco ASA
5 5 (6.85%) Wireless
6 3 (4.11%) DHCP
7 2 (2.74%) Broadband
7 2 (2.74%) Internet
7 2 (2.74%) Network Security
8 1 (1.37%) Wi-Fi
Database & Business Intelligence
1 7 (9.59%) SQL Server
2 5 (6.85%) SQL Server 2008
3 4 (5.48%) Oracle ODI
4 3 (4.11%) Oracle Reports
Development Applications
1 4 (5.48%) Team Foundation Server
General
1 6 (8.22%) Telecoms
1 6 (8.22%) Retail
2 5 (6.85%) Finance
3 2 (2.74%) Publishing
4 1 (1.37%) Local Government
4 1 (1.37%) Back Office
Libraries, Frameworks & Software Standards
1 3 (4.11%) MSMQ
2 1 (1.37%) .NET
Miscellaneous
1 13 (17.81%) Blackberry
2 7 (9.59%) iPhone
3 6 (8.22%) Video Conferencing
4 4 (5.48%) EPoS
4 4 (5.48%) Smartphone
5 3 (4.11%) iPad
6 2 (2.74%) NHS
7 1 (1.37%) Informatics
7 1 (1.37%) Management Information System
Operating Systems
1 52 (71.23%) Windows
2 37 (50.68%) Windows 7
3 23 (31.51%) Windows XP
4 18 (24.66%) Windows Server 2008
5 13 (17.81%) Windows Server 2003
6 4 (5.48%) Windows Server 2012
7 3 (4.11%) UNIX
7 3 (4.11%) Linux
8 2 (2.74%) Windows 8
9 1 (1.37%) Windows Vista
9 1 (1.37%) Android
9 1 (1.37%) Windows 2000
9 1 (1.37%) Solaris
Processes & Methodologies
1 20 (27.40%) ITIL
2 8 (10.96%) Incident Management
3 7 (9.59%) Change Control
3 7 (9.59%) Migration
4 5 (6.85%) Capacity Planning
5 4 (5.48%) Service Delivery
6 3 (4.11%) Service Management
7 2 (2.74%) Network Management
7 2 (2.74%) Software Deployment
7 2 (2.74%) CRM
7 2 (2.74%) Configuration Management
7 2 (2.74%) Project Management
7 2 (2.74%) Change Management
8 1 (1.37%) Performance Management
8 1 (1.37%) Problem Management
Programming Languages
1 5 (6.85%) SQL
2 1 (1.37%) C#
Qualifications
1 5 (6.85%) ITIL Certification
2 3 (4.11%) Cisco Certification
3 2 (2.74%) MCP
3 2 (2.74%) Microsoft Certification
3 2 (2.74%) A+ Certification
3 2 (2.74%) Check Point Certification
3 2 (2.74%) CCNP
3 2 (2.74%) CCDP
3 2 (2.74%) CCSA
3 2 (2.74%) Security Cleared
4 1 (1.37%) MOS
4 1 (1.37%) MCDST
4 1 (1.37%) BC Cleared
4 1 (1.37%) Network+ Certification
4 1 (1.37%) CCNA
4 1 (1.37%) MCSE
4 1 (1.37%) MCSA
Quality Assurance & Compliance
1 6 (8.22%) SLA
System Software
1 43 (58.90%) Active Directory
2 5 (6.85%) Hyper-V
3 3 (4.11%) VMware Infrastructure
4 1 (1.37%) VMware Workstation
4 1 (1.37%) vSphere
Systems Management
1 4 (5.48%) Backup Exec
1 4 (5.48%) SCCM
2 3 (4.11%) Norton AntiVirus
3 2 (2.74%) WSUS
4 1 (1.37%) OVSD
4 1 (1.37%) OpenView
4 1 (1.37%) Systems Management Server (SMS)
4 1 (1.37%) OpenView Configuration Management
4 1 (1.37%) Nagios
4 1 (1.37%) Symantec Enterprise Vault
4 1 (1.37%) Opsview
4 1 (1.37%) Cacti
Vendors
1 24 (32.88%) Microsoft
2 13 (17.81%) Cisco
2 13 (17.81%) Symantec
3 10 (13.70%) Altiris
3 10 (13.70%) HP
4 9 (12.33%) Avaya
5 8 (10.96%) VMware
6 7 (9.59%) Citrix
7 5 (6.85%) Oracle
8 3 (4.11%) Retalix
8 3 (4.11%) Polycom
8 3 (4.11%) Lotus
8 3 (4.11%) CheckPoint
8 3 (4.11%) McAfee
9 2 (2.74%) Apple
10 1 (1.37%) WatchGuard
10 1 (1.37%) SonicWALL
10 1 (1.37%) CA
10 1 (1.37%) Nokia
10 1 (1.37%) Remedy
Kings Lynn
Hays IT - Uk Posting account
Rate: £120.00 - £170.00 per annum
Posted: 15 days ago