The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 31 35 -
Rank change year-on-year
+4 -
Contract jobs citing Service Management 25 8 0
As % of all contract IT jobs located in Cardiff 6.02% 2.58% -
As % of the Processes & Methodologies category 6.94% 3.59% -
Number of daily rates quoted 14 6 0
Average daily rate £338 £165 -
Average daily rate % change year-on-year
+104.54% -
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 0 1 0
Average hourly rate - £22.50 -
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
360 223 179
As % of all contract IT jobs located in Cardiff 86.75% 71.94% 74.58%
Number of daily rates quoted 282 170 132
Average daily rate £350 £375 £388
Average daily rate % change year-on-year
-6.66% -3.22%
90% offered a daily rate of more than £275 £230 £275
10% offered a daily rate of more than £425 £480 £475
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 10 8 3
Average hourly rate £13.00 £22.50 £97.50
Average hourly rate % change year-on-year
-42.22% -76.92%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cardiff region.

Service Management Daily Rate Trend in Cardiff

Service Management
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cardiff region over the 3 months to 5 February 2016.

Service Management Daily Rate Histogram in Cardiff

Service Management
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cardiff region.

Service Management Hourly Rate Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 5 February 2016, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 24 (64.86%) ITIL
2 17 (45.95%) Migration
3 12 (32.43%) Change Management
3 12 (32.43%) Validation
3 12 (32.43%) ITIL V3
4 11 (29.73%) ITSM
4 11 (29.73%) Microsoft
5 10 (27.03%) Windows
5 10 (27.03%) CMDB
6 8 (21.62%) SCCM
6 8 (21.62%) MS Excel
7 7 (18.92%) SAP
7 7 (18.92%) PRINCE2
7 7 (18.92%) HP
7 7 (18.92%) Project Management
7 7 (18.92%) Release Management
8 6 (16.22%) HP Quality Center
8 6 (16.22%) HP UFT
8 6 (16.22%) LoadRunner
8 6 (16.22%) MS Office
9 5 (13.51%) Service Delivery
9 5 (13.51%) SAN
9 5 (13.51%) Remedy
9 5 (13.51%) Enterprise Software
9 5 (13.51%) Data Centre
10 4 (10.81%) Mentoring
10 4 (10.81%) ServiceNow
10 4 (10.81%) SCSM
10 4 (10.81%) Change Control
10 4 (10.81%) Test Strategy

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 8 (21.62%) MS Excel
2 6 (16.22%) MS Office
3 2 (5.41%) MS Project
3 2 (5.41%) MS Visio
4 1 (2.70%) Spreadsheet
Business Applications
1 4 (10.81%) Remedy ITSM
Communications & Networking
1 5 (13.51%) SAN
2 2 (5.41%) LAN
2 2 (5.41%) WAN
3 1 (2.70%) DWDM
Database & Business Intelligence
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server 2008
Development Applications
1 6 (16.22%) HP UFT
1 6 (16.22%) LoadRunner
2 4 (10.81%) AdminStudio
General
1 1 (2.70%) Billing
1 1 (2.70%) Telecoms
Job Titles
1 21 (56.76%) Analyst
2 8 (21.62%) Change Analyst
3 6 (16.22%) Release Analyst
4 5 (13.51%) Technical Design Authority
5 4 (10.81%) Deployment Analyst
5 4 (10.81%) Service Analyst
6 3 (8.11%) Incident Analyst
6 3 (8.11%) Incident and Problem Analyst
6 3 (8.11%) Problem Analyst
6 3 (8.11%) Project Manager
6 3 (8.11%) Report Analyst
6 3 (8.11%) SCCM Engineer
7 2 (5.41%) Change and Release Analyst
7 2 (5.41%) Data Centre Analyst
7 2 (5.41%) Healthcare Manager
7 2 (5.41%) Healthcare Project Manager
7 2 (5.41%) Infrastructure Analyst
7 2 (5.41%) Infrastructure Test Analyst
7 2 (5.41%) Knowledge Manager
7 2 (5.41%) Test Data Analyst
Libraries, Frameworks & Software Standards
1 1 (2.70%) Flash
Miscellaneous
1 10 (27.03%) CMDB
2 5 (13.51%) Data Centre
2 5 (13.51%) Enterprise Software
3 2 (5.41%) Analytical Skills
3 2 (5.41%) LIMS
3 2 (5.41%) NHS
4 1 (2.70%) Clustering
4 1 (2.70%) Device Driver
Operating Systems
1 10 (27.03%) Windows
2 4 (10.81%) Windows 7
2 4 (10.81%) Windows Server
2 4 (10.81%) Windows Server 2012
3 3 (8.11%) Windows Server 2003
3 3 (8.11%) Windows Server 2008
4 1 (2.70%) Linux
4 1 (2.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (64.86%) ITIL
2 17 (45.95%) Migration
3 12 (32.43%) Change Management
3 12 (32.43%) ITIL V3
3 12 (32.43%) Validation
4 11 (29.73%) ITSM
5 7 (18.92%) PRINCE2
5 7 (18.92%) Project Management
5 7 (18.92%) Release Management
6 5 (13.51%) Service Delivery
7 4 (10.81%) Change Control
7 4 (10.81%) Incident Management
7 4 (10.81%) Mentoring
7 4 (10.81%) Test Strategy
8 3 (8.11%) Functional Testing
8 3 (8.11%) Information Security
8 3 (8.11%) Problem Management
8 3 (8.11%) Project Governance
8 3 (8.11%) Risk Management
8 3 (8.11%) Workflow
Programming Languages
1 1 (2.70%) Java
Qualifications
1 2 (5.41%) ISEB
1 2 (5.41%) ISTQB
2 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 2 (5.41%) QA
2 1 (2.70%) Data Quality
System Software
1 4 (10.81%) Active Directory
2 1 (2.70%) Hyper-V
2 1 (2.70%) VMware ESXi
2 1 (2.70%) vSphere
Systems Management
1 8 (21.62%) SCCM
2 6 (16.22%) HP Quality Center
3 4 (10.81%) BMC Marimba
3 4 (10.81%) SCSM
3 4 (10.81%) Windows Intune
3 4 (10.81%) WSUS
4 3 (8.11%) SCOM
4 3 (8.11%) SCVMM
Vendors
1 11 (29.73%) Microsoft
2 7 (18.92%) HP
2 7 (18.92%) SAP
3 5 (13.51%) Remedy
4 4 (10.81%) BMC
4 4 (10.81%) IBM
4 4 (10.81%) ServiceNow
4 4 (10.81%) VMware
5 3 (8.11%) Citrix
5 3 (8.11%) NetApp
6 1 (2.70%) CA
6 1 (2.70%) Cisco
6 1 (2.70%) PlateSpin
6 1 (2.70%) Red Hat
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