The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 31 - 26
Rank change year-on-year
- 0
Contract jobs citing Service Management 11 0 1
As % of all contract IT jobs located in Cardiff 2.89% - 0.58%
As % of the Processes & Methodologies category 3.91% - 0.90%
Number of daily rates quoted 10 0 0
Average daily rate
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£268 - -
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
281 212 111
As % of all contract IT jobs located in Cardiff 73.95% 73.36% 64.53%
Number of daily rates quoted 222 157 77
Average daily rate £370 £355 £365
Average daily rate % change year-on-year
+4.22% -2.73%
90% offered a daily rate of more than £220 £240 £260
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1 1 2
Average hourly rate £13.50 £18.00 £41.25
Average hourly rate % change year-on-year
-25.00% -56.36%
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cardiff region.

Service Management Daily Rate Trend in Cardiff

Service Management
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cardiff region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Cardiff

Service Management
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cardiff region.

Service Management Hourly Rate Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 22 August 2014, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (75.00%) ITIL
2 10 (50.00%) Project Management
3 7 (35.00%) SLA
4 6 (30.00%) PRINCE2
4 6 (30.00%) Service Delivery
5 5 (25.00%) Finance
5 5 (25.00%) Stakeholder Management
6 4 (20.00%) MS PowerPoint
6 4 (20.00%) Management Information System
7 3 (15.00%) SAP
7 3 (15.00%) ITSM
8 2 (10.00%) Change Management
8 2 (10.00%) MS Project
8 2 (10.00%) MS Office
8 2 (10.00%) MS Excel
8 2 (10.00%) CRM
8 2 (10.00%) WAN
8 2 (10.00%) Microsoft
8 2 (10.00%) ITIL V2
8 2 (10.00%) Capacity Management
8 2 (10.00%) Technical Architecture
8 2 (10.00%) Degree
8 2 (10.00%) French Language
8 2 (10.00%) Italian Language
8 2 (10.00%) Release Management
9 1 (5.00%) Time Management
9 1 (5.00%) PRINCE2 Practitioner
9 1 (5.00%) SC Cleared
9 1 (5.00%) Security Cleared
9 1 (5.00%) Stakeholder Engagement

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (20.00%) MS PowerPoint
2 2 (10.00%) MS Project
2 2 (10.00%) MS Office
2 2 (10.00%) MS Excel
Communications & Networking
1 2 (10.00%) WAN
General
1 5 (25.00%) Finance
2 2 (10.00%) French Language
2 2 (10.00%) Italian Language
3 1 (5.00%) Banking
Job Titles
1 5 (25.00%) Project Manager
1 5 (25.00%) Analyst
2 3 (15.00%) Service Manager
2 3 (15.00%) Service Analyst
3 2 (10.00%) Operations Manager
3 2 (10.00%) Service Desk Analyst
3 2 (10.00%) Infrastructure Operations Manager
3 2 (10.00%) Infrastructure Manager
3 2 (10.00%) Capacity Analyst
4 1 (5.00%) Transition Manager
4 1 (5.00%) Service Management Consultant
4 1 (5.00%) PRINCE2 Project Manager
4 1 (5.00%) Service Transition Manager
4 1 (5.00%) Service Transition Analyst
4 1 (5.00%) Change and Release Manager
4 1 (5.00%) Architect
4 1 (5.00%) Consultant
4 1 (5.00%) Solutions Architect
4 1 (5.00%) Management Consultant
4 1 (5.00%) Junior
Miscellaneous
1 4 (20.00%) Management Information System
Processes & Methodologies
1 15 (75.00%) ITIL
2 10 (50.00%) Project Management
3 6 (30.00%) PRINCE2
3 6 (30.00%) Service Delivery
4 5 (25.00%) Stakeholder Management
5 3 (15.00%) ITSM
6 2 (10.00%) Change Management
6 2 (10.00%) CRM
6 2 (10.00%) ITIL V2
6 2 (10.00%) Capacity Management
6 2 (10.00%) Technical Architecture
6 2 (10.00%) Release Management
7 1 (5.00%) Time Management
7 1 (5.00%) Stakeholder Engagement
7 1 (5.00%) Problem Management
7 1 (5.00%) TOGAF
7 1 (5.00%) Document Management
7 1 (5.00%) Operations Management
7 1 (5.00%) Enterprise Architecture
7 1 (5.00%) Transition Management
Qualifications
1 2 (10.00%) Degree
2 1 (5.00%) PRINCE2 Practitioner
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
2 1 (5.00%) ISEB
2 1 (5.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (35.00%) SLA
System Software
1 1 (5.00%) Active Directory
Vendors
1 3 (15.00%) SAP
2 2 (10.00%) Microsoft