The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 34 28 30
Rank change year-on-year
-6 +2
Contract jobs citing Service Management 15 7 1
As % of all contract IT jobs located in Cardiff 3.98% 2.52% 0.52%
As % of the Processes & Methodologies category 5.19% 3.63% 0.70%
Number of daily rates quoted 13 6 1
Average daily rate
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£325 £268 £350
Average daily rate % change year-on-year
+21.49% -23.57%
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
289 193 143
As % of all contract IT jobs located in Cardiff 76.66% 69.42% 73.71%
Number of daily rates quoted 231 134 101
Average daily rate £350 £350 £370
Average daily rate % change year-on-year
- -5.40%
90% offered a daily rate of more than £251 £250 £222
10% offered a daily rate of more than £475 £425 £458
UK excluding London average daily rate £378 £363 £368
% change year-on-year
+4.13% -1.36%
Number of hourly rates quoted 3 6 4
Average hourly rate £10.50 £17.67 £16.50
Average hourly rate % change year-on-year
-40.56% +7.06%
90% offered a hourly rate of more than £8.90 £16.04 £13.87
10% offered a hourly rate of more than £14.90 £19.17 £46.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cardiff region.

Service Management Daily Rate Trend in Cardiff

Service Management
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cardiff region over the 3 months to 30 October 2014.

Service Management Daily Rate Histogram in Cardiff

Service Management
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cardiff region.

Service Management Hourly Rate Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 30 October 2014, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (80.77%) ITIL
2 14 (53.85%) Project Management
3 10 (38.46%) SLA
4 9 (34.62%) Service Delivery
5 6 (23.08%) PRINCE2
5 6 (23.08%) Management Information System
5 6 (23.08%) Finance
6 5 (19.23%) Microsoft
6 5 (19.23%) Capacity Management
6 5 (19.23%) Analytical Skills
7 4 (15.38%) SC Cleared
7 4 (15.38%) Security Cleared
7 4 (15.38%) MS Office
7 4 (15.38%) MS Excel
8 3 (11.54%) Incident Management
8 3 (11.54%) Enterprise Architecture
8 3 (11.54%) SAP
8 3 (11.54%) Windows
8 3 (11.54%) Change Management
9 2 (7.69%) MS Project
9 2 (7.69%) WAN
9 2 (7.69%) CRM
9 2 (7.69%) Technical Architecture
9 2 (7.69%) Degree
9 2 (7.69%) Configuration Management
9 2 (7.69%) MS PowerPoint
9 2 (7.69%) French Language
9 2 (7.69%) Italian Language
9 2 (7.69%) Problem Management
9 2 (7.69%) SCCM

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 30 October 2014, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (15.38%) MS Office
1 4 (15.38%) MS Excel
2 2 (7.69%) MS Project
2 2 (7.69%) MS PowerPoint
3 1 (3.85%) MS Visio
Cloud Services
1 2 (7.69%) Microsoft Azure
Communications & Networking
1 2 (7.69%) WAN
2 1 (3.85%) ISDN
2 1 (3.85%) PBX
2 1 (3.85%) VoIP
2 1 (3.85%) H.323
General
1 6 (23.08%) Finance
2 2 (7.69%) French Language
2 2 (7.69%) Italian Language
3 1 (3.85%) Telecoms
3 1 (3.85%) Retail
Job Titles
1 10 (38.46%) Analyst
2 5 (19.23%) Service Manager
2 5 (19.23%) Project Manager
3 4 (15.38%) Service Analyst
3 4 (15.38%) Service Desk Analyst
3 4 (15.38%) Capacity Analyst
4 2 (7.69%) 2nd Line Support
4 2 (7.69%) Infrastructure Manager
4 2 (7.69%) Operations Manager
4 2 (7.69%) SCCM Engineer
4 2 (7.69%) Infrastructure Operations Manager
5 1 (3.85%) SLA Analyst
5 1 (3.85%) Operations Engineer
5 1 (3.85%) Service Management Consultant
5 1 (3.85%) PRINCE2 Project Manager
5 1 (3.85%) Junior Project Manager
5 1 (3.85%) Applications Support Engineer
5 1 (3.85%) Incident Analyst
5 1 (3.85%) Problem Analyst
5 1 (3.85%) Consultant
Miscellaneous
1 6 (23.08%) Management Information System
2 5 (19.23%) Analytical Skills
3 1 (3.85%) AS400
Operating Systems
1 3 (11.54%) Windows
2 2 (7.69%) Windows 7
Processes & Methodologies
1 21 (80.77%) ITIL
2 14 (53.85%) Project Management
3 9 (34.62%) Service Delivery
4 6 (23.08%) PRINCE2
5 5 (19.23%) Capacity Management
6 3 (11.54%) Incident Management
6 3 (11.54%) Enterprise Architecture
6 3 (11.54%) Change Management
7 2 (7.69%) CRM
7 2 (7.69%) Technical Architecture
7 2 (7.69%) Configuration Management
7 2 (7.69%) Problem Management
7 2 (7.69%) Agile Software Development
7 2 (7.69%) Stakeholder Management
8 1 (3.85%) Line Management
8 1 (3.85%) Mentoring
8 1 (3.85%) Coaching
8 1 (3.85%) Transition Management
8 1 (3.85%) ITIL V3
8 1 (3.85%) Change Control
Qualifications
1 4 (15.38%) SC Cleared
1 4 (15.38%) Security Cleared
2 2 (7.69%) Degree
3 1 (3.85%) PRINCE2 Practitioner
3 1 (3.85%) MCP
3 1 (3.85%) ISEB
3 1 (3.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (38.46%) SLA
System Software
1 2 (7.69%) VMware Infrastructure
Systems Management
1 2 (7.69%) SCCM
2 1 (3.85%) Cisco CUCM
Vendors
1 5 (19.23%) Microsoft
2 3 (11.54%) SAP
3 2 (7.69%) VMware
4 1 (3.85%) Avaya
4 1 (3.85%) Siemens
4 1 (3.85%) Cisco
4 1 (3.85%) IBM
Cardiff, South Glamorgan
Rullion IT Plus
Posted: 3 days ago