The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cardiff region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 23 52 31
Rank change year-on-year
+29 -21
Contract jobs citing Service Management 22 5 17
As % of all contract IT jobs located in Cardiff 6.81% 1.17% 5.30%
As % of the Processes & Methodologies category 8.40% 1.44% 6.64%
Number of daily rates quoted 17 4 13
Median daily rate £450 £325 £313
Median daily rate % change year-on-year
+38.46% +4.00%
90% offered a daily rate of more than £256 £290 £155
10% offered a daily rate of more than £488 £325 £434
UK excluding London median daily rate £400 £388 £355
% change year-on-year
+3.22% +9.15%
Number of hourly rates quoted 2 0 1
Median hourly rate £28.75 - £22.50
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
262 347 256
As % of all contract IT jobs located in Cardiff 81.11% 80.89% 79.75%
Number of daily rates quoted 213 291 200
Median daily rate £403 £325 £350
Median daily rate % change year-on-year
+23.84% -7.14%
90% offered a daily rate of more than £275 £285 £250
10% offered a daily rate of more than £500 £425 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 8 5 4
Median hourly rate £25.00 £21.00 £22.50
Median hourly rate % change year-on-year
+19.04% -6.66%
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Management
Jobs Demand Trend in Cardiff

The demand trend of contract jobs across the Cardiff region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cardiff region.

Service Management Daily Rate Trend in Cardiff

Service Management
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cardiff region over the 3 months to 8 December 2016.

Service Management Daily Rate Histogram in Cardiff

Service Management
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cardiff region.

Service Management Hourly Rate Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 8 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Service Management.

1 23 (62.16%) ITIL
2 13 (35.14%) Relational Database
3 12 (32.43%) Project Management
4 11 (29.73%) Service Delivery
5 9 (24.32%) Migration
5 9 (24.32%) NHS
6 8 (21.62%) Windows
6 8 (21.62%) Risk Management
7 7 (18.92%) SAP
7 7 (18.92%) PRINCE2
7 7 (18.92%) Enterprise Software
8 6 (16.22%) ITIL V3
8 6 (16.22%) Informatics
8 6 (16.22%) Data Centre
8 6 (16.22%) Citrix
8 6 (16.22%) ITSM
8 6 (16.22%) Scrum
8 6 (16.22%) Agile Software Development
9 5 (13.51%) VMware
9 5 (13.51%) SAN
9 5 (13.51%) NetApp
9 5 (13.51%) HP
9 5 (13.51%) Microsoft
9 5 (13.51%) SQL Server
9 5 (13.51%) Windows Server 2003
9 5 (13.51%) Information Security
9 5 (13.51%) Windows Server
9 5 (13.51%) Degree
9 5 (13.51%) Windows Server 2008
9 5 (13.51%) SQL Server 2008

Service Management
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) Confluence
Applications
1 2 (5.41%) MS Excel
1 2 (5.41%) MS Visio
1 2 (5.41%) Spreadsheet
Cloud Services
1 2 (5.41%) Office 365
Communications & Networking
1 5 (13.51%) SAN
Database & Business Intelligence
1 13 (35.14%) Relational Database
2 5 (13.51%) SQL Server
2 5 (13.51%) SQL Server 2008
Development Applications
1 1 (2.70%) JIRA
1 1 (2.70%) JIRA Agile
General
1 3 (8.11%) Finance
Job Titles
1 10 (27.03%) Service Manager
2 9 (24.32%) Delivery Manager
2 9 (24.32%) Services Delivery Manager
3 5 (13.51%) Analyst
4 4 (10.81%) Architect
4 4 (10.81%) Product Specialist
4 4 (10.81%) Technical Architect
5 3 (8.11%) Coordinator
5 3 (8.11%) IT Manager
5 3 (8.11%) Project Manager
5 3 (8.11%) Senior Data Warehouse Specialist
5 3 (8.11%) Technical Design Authority
6 2 (5.41%) Business Analyst
6 2 (5.41%) Migration Architect
6 2 (5.41%) Process Improvement Manager
6 2 (5.41%) Service Analyst
6 2 (5.41%) Service Desk Analyst
7 1 (2.70%) Release Project Manager
7 1 (2.70%) Service Management Specialist
7 1 (2.70%) Service Transition Manager
Miscellaneous
1 9 (24.32%) NHS
2 7 (18.92%) Enterprise Software
3 6 (16.22%) Data Centre
3 6 (16.22%) Informatics
4 4 (10.81%) Management Information System
5 2 (5.41%) Performance Metrics
6 1 (2.70%) CMDB
6 1 (2.70%) RIA
6 1 (2.70%) Wiki
Operating Systems
1 8 (21.62%) Windows
2 5 (13.51%) Windows Server
2 5 (13.51%) Windows Server 2003
2 5 (13.51%) Windows Server 2008
2 5 (13.51%) Windows Server 2012
3 1 (2.70%) Unix
Processes & Methodologies
1 23 (62.16%) ITIL
2 12 (32.43%) Project Management
3 11 (29.73%) Service Delivery
4 9 (24.32%) Migration
5 8 (21.62%) Risk Management
6 7 (18.92%) PRINCE2
7 6 (16.22%) Agile Software Development
7 6 (16.22%) ITIL V3
7 6 (16.22%) ITSM
7 6 (16.22%) Scrum
8 5 (13.51%) Change Control
8 5 (13.51%) Information Security
9 4 (10.81%) Project Governance
10 3 (8.11%) Information Management
10 3 (8.11%) SDLC
11 2 (5.41%) Business Continuity
11 2 (5.41%) Change Management
11 2 (5.41%) Incident Management
11 2 (5.41%) Stakeholder Management
11 2 (5.41%) Validation
Programming Languages
1 1 (2.70%) SQL
Qualifications
1 5 (13.51%) Degree
2 3 (8.11%) Security Cleared
3 1 (2.70%) ISEB
3 1 (2.70%) ISTQB
Quality Assurance & Compliance
1 1 (2.70%) Disclosure Scotland
1 1 (2.70%) QA
1 1 (2.70%) SLA
System Software
1 4 (10.81%) Active Directory
2 1 (2.70%) Citrix Presentation Server
2 1 (2.70%) XenApp
Vendors
1 7 (18.92%) SAP
2 6 (16.22%) Citrix
3 5 (13.51%) HP
3 5 (13.51%) Microsoft
3 5 (13.51%) NetApp
3 5 (13.51%) VMware
4 2 (5.41%) Remedy
5 1 (2.70%) Atlassian
5 1 (2.70%) Oracle