The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 41 35 -
Rank change year-on-year
-6 -
Contract jobs citing Service Management 9 11 0
As % of all contract IT jobs located in Cardiff 2.24% 2.96% -
As % of the Processes & Methodologies category 2.87% 3.67% -
Number of daily rates quoted 8 8 0
Average daily rate
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of your Daily Rate
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£325 £313 -
Average daily rate % change year-on-year
+4.00% -
UK excluding London average daily rate £376 £350 £350
% change year-on-year
+7.50% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 £15.00 £13.68
% change year-on-year
+20.00% +9.68%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
314 300 191
As % of all contract IT jobs located in Cardiff 78.30% 80.86% 73.46%
Number of daily rates quoted 260 231 128
Average daily rate £350 £375 £330
Average daily rate % change year-on-year
-6.66% +13.63%
90% offered a daily rate of more than £250 £220 £235
10% offered a daily rate of more than £440 £475 £475
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 7 1 2
Average hourly rate £15.75 £13.50 £15.25
Average hourly rate % change year-on-year
+16.66% -11.47%
90% offered a hourly rate of more than £11.95 £13.50 £13.05
10% offered a hourly rate of more than £31.20 £13.50 £17.45
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cardiff region.

Service Management Daily Rate Trend in Cardiff

Service Management
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cardiff region over the 3 months to 3 August 2015.

Service Management Daily Rate Histogram in Cardiff

Service Management
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cardiff region.

Service Management Hourly Rate Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 3 August 2015, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (100.00%) ITIL
2 9 (42.86%) Microsoft
2 9 (42.86%) ITIL V3
3 6 (28.57%) Windows
3 6 (28.57%) Service Delivery
4 5 (23.81%) Active Directory
5 4 (19.05%) AdminStudio
5 4 (19.05%) Java
5 4 (19.05%) SQL
5 4 (19.05%) Flash
5 4 (19.05%) Change Management
5 4 (19.05%) SCCM
5 4 (19.05%) Windows 7
5 4 (19.05%) SCSM
5 4 (19.05%) Change Control
5 4 (19.05%) Windows Intune
6 3 (14.29%) Problem Management
6 3 (14.29%) Incident Management
6 3 (14.29%) MS Excel
6 3 (14.29%) Web Services
6 3 (14.29%) Project Management
6 3 (14.29%) Configuration Management
7 2 (9.52%) MS Office
7 2 (9.52%) CRM
7 2 (9.52%) SharePoint
7 2 (9.52%) ITSM
7 2 (9.52%) Management Information System
7 2 (9.52%) Microsoft Azure
7 2 (9.52%) Reference Data
7 2 (9.52%) Degree

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 3 August 2015, IT contractor jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) SharePoint
Applications
1 3 (14.29%) MS Excel
2 2 (9.52%) MS Office
3 1 (4.76%) MS PowerPoint
Cloud Services
1 2 (9.52%) Microsoft Azure
Communications & Networking
1 1 (4.76%) VoIP
1 1 (4.76%) PABX
Database & Business Intelligence
1 1 (4.76%) SQL Server
1 1 (4.76%) Data Warehouse
1 1 (4.76%) SQL Server 2008
1 1 (4.76%) Azure SQL Database
Development Applications
1 4 (19.05%) AdminStudio
Job Titles
1 8 (38.10%) Analyst
2 4 (19.05%) SCCM Engineer
3 3 (14.29%) Systems Engineer
3 3 (14.29%) Service Analyst
3 3 (14.29%) Configuration Manager
3 3 (14.29%) Service Manager
3 3 (14.29%) Systems Manager
3 3 (14.29%) Incident Analyst
3 3 (14.29%) Configuration Engineer
4 2 (9.52%) Service Transition Analyst
4 2 (9.52%) Applications Manager
4 2 (9.52%) Support Manager
4 2 (9.52%) Applications Support Manager
4 2 (9.52%) Applications Support
5 1 (4.76%) Service Transition Manager
5 1 (4.76%) ServiceNow Developer
5 1 (4.76%) Desktop Analyst
5 1 (4.76%) Problem Analyst
5 1 (4.76%) Transition Manager
5 1 (4.76%) Incident Manager
Libraries, Frameworks & Software Standards
1 4 (19.05%) Flash
2 3 (14.29%) Web Services
3 1 (4.76%) XML
3 1 (4.76%) Ajax
3 1 (4.76%) .NET Framework
3 1 (4.76%) HTML
3 1 (4.76%) .NET
3 1 (4.76%) CSS
3 1 (4.76%) SOAP
Miscellaneous
1 2 (9.52%) Management Information System
1 2 (9.52%) Reference Data
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Clustering
2 1 (4.76%) CMDB
2 1 (4.76%) NHS
Operating Systems
1 6 (28.57%) Windows
2 4 (19.05%) Windows 7
3 1 (4.76%) Windows Server 2012
3 1 (4.76%) Linux
3 1 (4.76%) Windows XP
3 1 (4.76%) Windows Server 2003
3 1 (4.76%) Windows Server 2008
3 1 (4.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (100.00%) ITIL
2 9 (42.86%) ITIL V3
3 6 (28.57%) Service Delivery
4 4 (19.05%) Change Management
4 4 (19.05%) Change Control
5 3 (14.29%) Incident Management
5 3 (14.29%) Problem Management
5 3 (14.29%) Configuration Management
5 3 (14.29%) Project Management
6 2 (9.52%) CRM
6 2 (9.52%) ITSM
7 1 (4.76%) Migration
7 1 (4.76%) Asset Management
7 1 (4.76%) Business Intelligence
7 1 (4.76%) Release Management
7 1 (4.76%) Network Load Balancing
Programming Languages
1 4 (19.05%) Java
1 4 (19.05%) SQL
2 1 (4.76%) JavaScript
Qualifications
1 2 (9.52%) Degree
2 1 (4.76%) Security Cleared
System Software
1 5 (23.81%) Active Directory
2 1 (4.76%) Hyper-V
2 1 (4.76%) VMware ESXi
Systems Management
1 4 (19.05%) SCCM
1 4 (19.05%) Windows Intune
1 4 (19.05%) SCSM
2 1 (4.76%) Ansible
2 1 (4.76%) Opscode Chef
2 1 (4.76%) Puppet
Vendors
1 9 (42.86%) Microsoft
2 1 (4.76%) HP
2 1 (4.76%) Red Hat
2 1 (4.76%) VMware
2 1 (4.76%) ServiceNow
2 1 (4.76%) Cisco