1st Line Support Contracts in Central London

First Line Support
London > Central London

The median First Line Support daily rate in Central London is £152 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 128 161 185
Rank change year-on-year +33 +24 -19
Contract jobs requiring a 1st Line Support 5 13 10
As % of all contract jobs advertised in Central London 0.21% 0.34% 0.22%
As % of the Job Titles category 0.22% 0.36% 0.23%
Number of daily rates quoted 4 11 7
10th Percentile £143 - £105
25th Percentile £143 - £116
Median daily rate (50th Percentile) £152 £130 £140
Median % change year-on-year +16.92% -7.14% -
75th Percentile £160 £151 £180
90th Percentile £161 £194 £207
London median daily rate £144 £155 £138
% change year-on-year -7.10% +12.73% +1.10%
Number of hourly rates quoted 0 1 2
10th Percentile - - -
25th Percentile - - £11.50
Median hourly rate - £15.00 £13.00
Median % change year-on-year - +15.38% -
75th Percentile - - £14.50
90th Percentile - - -
London median hourly rate £16.86 £20.44 £16.50
% change year-on-year -17.51% +23.88% -25.00%

All Contract IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 2,304 3,649 4,292
% of contract IT jobs with a recognized job title 95.32% 95.20% 94.39%
Number of daily rates quoted 1,643 2,501 3,269
10th Percentile £350 £325 £360
25th Percentile £450 £463 £463
Median daily rate (50th Percentile) £550 £590 £560
Median % change year-on-year -6.78% +5.36% +6.67%
75th Percentile £688 £725 £675
90th Percentile £800 £813 £763
London median daily rate £550 £575 £575
% change year-on-year -4.35% - +9.52%
Number of hourly rates quoted 31 27 52
10th Percentile £19.92 £15.50 £13.88
25th Percentile £21.63 £19.36 £18.50
Median hourly rate £25.00 £35.00 £37.25
Median % change year-on-year -28.57% -6.04% +107.23%
75th Percentile £27.81 £58.75 £51.00
90th Percentile £40.00 £86.32 £65.43
London median hourly rate £27.50 £35.25 £35.00
% change year-on-year -21.99% +0.71% +10.62%

1st Line Support
Job Vacancy Trend in Central London

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 1st Line Support in Central London

1st Line Support
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing 1st Line Support in Central London.

Daily rate trend for 1st Line Support in Central London

1st Line Support
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Central London.

Hourly rate trend for 1st Line Support in Central London

1st Line Support
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Central London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +37 2 £151 +16.35%
West End of London +5 1 £147 -
1st Line Support
London

1st Line Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Central London

For the 6 months to 5 May 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring 1st Line Support in the job title.

1 4 (80.00%) Windows
2 3 (60.00%) Active Directory
2 3 (60.00%) Microsoft 365
2 3 (60.00%) Social Skills
3 2 (40.00%) Customer Service
3 2 (40.00%) Microsoft Office
3 2 (40.00%) Windows 10
3 2 (40.00%) Degree
4 1 (20.00%) Mac OS
4 1 (20.00%) Azure
4 1 (20.00%) CRM
4 1 (20.00%) SLA
4 1 (20.00%) Microsoft
4 1 (20.00%) Service Delivery
4 1 (20.00%) Legal
4 1 (20.00%) Retail
4 1 (20.00%) Multi-Factor Authentication
4 1 (20.00%) WhatsApp
4 1 (20.00%) OneDrive
4 1 (20.00%) Entra ID

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Microsoft 365
2 1 (20.00%) Azure
2 1 (20.00%) Entra ID
2 1 (20.00%) OneDrive
2 1 (20.00%) WhatsApp
General
1 3 (60.00%) Social Skills
2 1 (20.00%) Legal
2 1 (20.00%) Retail
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows 10
3 1 (20.00%) Mac OS
Processes & Methodologies
1 2 (40.00%) Customer Service
2 1 (20.00%) CRM
2 1 (20.00%) Multi-Factor Authentication
2 1 (20.00%) Service Delivery
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 3 (60.00%) Active Directory
Vendors
1 1 (20.00%) Microsoft