The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 319 330 321
Rank change year-on-year
+11 -9
Contract jobs requiring a 1st Line Support 67 71 51
As % of all contract IT jobs located in London 0.32% 0.32% 0.26%
As % of the Job Titles category 0.35% 0.35% 0.28%
Number of daily rates quoted 39 35 20
Average daily rate
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£128 £100 £130
Average daily rate % change year-on-year
+27.50% -23.07%
90% offered a daily rate of more than £100 £90 £99
10% offered a daily rate of more than £175 £150 £228
UK excluding London average daily rate £120 £80 £110
% change year-on-year
+50.00% -27.27%
Number of hourly rates quoted 11 21 16
Average hourly rate £11.25 £13.50 £14.13
Average hourly rate % change year-on-year
-16.66% -4.42%
90% offered a hourly rate of more than £9.00 £10.00 £10.50
10% offered a hourly rate of more than £18.00 £20.00 £18.75
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19129 20370 18381
As % of all contract IT jobs located in London 92.49% 93.18% 93.30%
Number of daily rates quoted 13552 13895 12393
Average daily rate £440 £435 £425
Average daily rate % change year-on-year
+1.14% +2.35%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 316 377 506
Average hourly rate £18.00 £20.00 £20.00
Average hourly rate % change year-on-year
-10.00% -
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £40.00 £40.00 £42.50
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

1st Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in London

1st Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the London region.

1st Line Support Daily Rate Trend in London

1st Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 29 January 2015.

1st Line Support Daily Rate Histogram in London

1st Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the London region.

1st Line Support Hourly Rate Trend in London

1st Line Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 29 January 2015.

1st Line Support Hourly Rate Histogram in London

1st Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +7 11 £145 +7.40% 4
Croydon -4 4 £125 +4.16% 1
Chessington - 3 £150 - 2
Bromley - 1 - -
Wimbledon - - - -
Feltham - - - -
Grays - - - -
Hounslow - - - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 108 (72.48%) Windows
2 84 (56.38%) Active Directory
3 69 (46.31%) MS Office
4 67 (44.97%) Microsoft
5 58 (38.93%) Windows 7
6 41 (27.52%) ITIL
7 40 (26.85%) Windows XP
8 35 (23.49%) MS Excel
9 28 (18.79%) Citrix
10 24 (16.11%) Blackberry
11 19 (12.75%) MS Exchange
12 17 (11.41%) Finance
13 15 (10.07%) Bloomberg
14 14 (9.40%) WAN
14 14 (9.40%) Microsoft Certification
14 14 (9.40%) Windows 8
15 12 (8.05%) A+ Certification
15 12 (8.05%) Reuters
15 12 (8.05%) SharePoint
15 12 (8.05%) Wireless
16 11 (7.38%) DHCP
16 11 (7.38%) LAN
16 11 (7.38%) DNS
16 11 (7.38%) Incident Management
17 10 (6.71%) MS PowerPoint
17 10 (6.71%) Windows Vista
17 10 (6.71%) Exchange Server 2010
17 10 (6.71%) MCP
18 9 (6.04%) Cisco
18 9 (6.04%) Internet

1st Line Support
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.75%) MS Exchange
2 12 (8.05%) SharePoint
3 10 (6.71%) Exchange Server 2010
4 7 (4.70%) Blackberry Enterprise Server
4 7 (4.70%) IBM Notes
5 5 (3.36%) Lync
6 1 (0.67%) Lotus Domino
6 1 (0.67%) Exchange Server 2003
6 1 (0.67%) WorkSite
6 1 (0.67%) Exchange Server 2007
6 1 (0.67%) SharePoint 2010
Applications
1 69 (46.31%) MS Office
2 35 (23.49%) MS Excel
3 10 (6.71%) MS PowerPoint
4 1 (0.67%) Acrobat
4 1 (0.67%) Spreadsheet
Cloud Services
1 1 (0.67%) Google Apps
1 1 (0.67%) Office 365
Communications & Networking
1 14 (9.40%) WAN
2 12 (8.05%) Wireless
3 11 (7.38%) DHCP
3 11 (7.38%) LAN
3 11 (7.38%) DNS
4 9 (6.04%) Internet
5 8 (5.37%) FTP
5 8 (5.37%) TCP/IP
6 7 (4.70%) VPN
7 5 (3.36%) IP Telephony
8 4 (2.68%) Cisco IPT
8 4 (2.68%) VoIP
9 1 (0.67%) WLAN
9 1 (0.67%) Wi-Fi
9 1 (0.67%) Firewall
9 1 (0.67%) BIG-IP
Database & Business Intelligence
1 1 (0.67%) MS Access
General
1 17 (11.41%) Finance
2 9 (6.04%) Banking
3 8 (5.37%) Legal
4 7 (4.70%) Law
4 7 (4.70%) Investment Banking
5 6 (4.03%) French Language
6 5 (3.36%) Retail
7 4 (2.68%) Marketing
8 3 (2.01%) Telecoms
8 3 (2.01%) German Language
8 3 (2.01%) Spanish Language
9 2 (1.34%) Multimedia
10 1 (0.67%) Back Office
10 1 (0.67%) Advertising
10 1 (0.67%) Retail Banking
10 1 (0.67%) Mandarin Language
10 1 (0.67%) Cantonese Language
10 1 (0.67%) Portuguese Language
Libraries, Frameworks & Software Standards
1 2 (1.34%) LINQ
2 1 (0.67%) Flash
Miscellaneous
1 24 (16.11%) Blackberry
2 9 (6.04%) Thin Client
2 9 (6.04%) NHS
2 9 (6.04%) Fat Client
2 9 (6.04%) Smartphone
3 8 (5.37%) Smartcard
4 4 (2.68%) iPhone
4 4 (2.68%) Video Conferencing
5 3 (2.01%) Analytical Skills
6 2 (1.34%) iPad
6 2 (1.34%) Management Information System
6 2 (1.34%) Client/Server
7 1 (0.67%) Handset
7 1 (0.67%) SecurID
7 1 (0.67%) Data Protection Act
Operating Systems
1 108 (72.48%) Windows
2 58 (38.93%) Windows 7
3 40 (26.85%) Windows XP
4 14 (9.40%) Windows 8
5 10 (6.71%) Windows Vista
6 8 (5.37%) Windows Server 2008
7 5 (3.36%) UNIX
7 5 (3.36%) Mac OS
8 4 (2.68%) Windows Server 2003
9 3 (2.01%) Android
10 2 (1.34%) Solaris
10 2 (1.34%) Linux
11 1 (0.67%) NetWare
11 1 (0.67%) Windows 2000
11 1 (0.67%) Windows Mobile
Processes & Methodologies
1 41 (27.52%) ITIL
2 11 (7.38%) Incident Management
3 7 (4.70%) Service Delivery
4 4 (2.68%) Stakeholder Management
4 4 (2.68%) Information Security
5 3 (2.01%) Service Management
5 3 (2.01%) Investment Management
5 3 (2.01%) Time Management
5 3 (2.01%) Problem Management
6 2 (1.34%) Fund Management
6 2 (1.34%) Asset Management
7 1 (0.67%) CRM
7 1 (0.67%) Disaster Recovery
7 1 (0.67%) BCP
7 1 (0.67%) Migration
7 1 (0.67%) IT Governance
7 1 (0.67%) Requirements Analysis
7 1 (0.67%) Creative Marketing
7 1 (0.67%) Data Protection
7 1 (0.67%) Network Management
Programming Languages
1 3 (2.01%) VBA
2 1 (0.67%) Python
2 1 (0.67%) C++
Qualifications
1 14 (9.40%) Microsoft Certification
2 12 (8.05%) A+ Certification
3 10 (6.71%) MCP
4 9 (6.04%) Security Cleared
5 8 (5.37%) MCDST
5 8 (5.37%) MCITP
6 7 (4.70%) ITIL Foundation Certificate
7 6 (4.03%) MCSE
8 4 (2.68%) Degree
9 3 (2.01%) CCNA
9 3 (2.01%) Cisco Certification
9 3 (2.01%) SC Cleared
10 2 (1.34%) BC Cleared
11 1 (0.67%) MCSA
11 1 (0.67%) HNC
11 1 (0.67%) ITIL Certification
11 1 (0.67%) CCNP
Quality Assurance & Compliance
1 8 (5.37%) SLA
2 4 (2.68%) Dodd-Frank
2 4 (2.68%) Sarbanes-Oxley
System Software
1 84 (56.38%) Active Directory
2 1 (0.67%) Terminal Services
2 1 (0.67%) VMware ESX
2 1 (0.67%) VMware Infrastructure
Systems Management
1 3 (2.01%) Systems Management Server (SMS)
1 3 (2.01%) SCSM
2 2 (1.34%) SCCM
3 1 (0.67%) OpenView Configuration Management
3 1 (0.67%) DameWare
3 1 (0.67%) Backup Exec
3 1 (0.67%) WSUS
3 1 (0.67%) BMC Marimba
Vendors
1 67 (44.97%) Microsoft
2 28 (18.79%) Citrix
3 15 (10.07%) Bloomberg
4 12 (8.05%) Reuters
5 9 (6.04%) Cisco
6 8 (5.37%) CQG
7 7 (4.70%) Altiris
8 6 (4.03%) Lotus
9 5 (3.36%) HP
10 4 (2.68%) Remedy
11 3 (2.01%) Apple
11 3 (2.01%) Intel
12 2 (1.34%) F5
12 2 (1.34%) Google
12 2 (1.34%) VMware
12 2 (1.34%) Dell
12 2 (1.34%) IBM
12 2 (1.34%) Sun
12 2 (1.34%) Nokia
12 2 (1.34%) CheckPoint
City, London
Global Technology Solutions Ltd
Rate: £150.00 - £160.00 per day
Posted: 2 days ago
London
Venturi
Rate: £17 per hour
Posted: 3 days ago