1st Line Support Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
First Line Support
Rank 335 339 373
Rank change year-on-year
+4 +34
Contract jobs requiring a 1st Line Support 50 67 64
As % of all contract IT jobs located in London 0.232% 0.250% 0.205%
As % of the Job Titles category 0.251% 0.270% 0.221%
Number of daily rates quoted 13 19 18
Average daily rate £150 £110 £153
Average daily rate % change year-on-year
+36.36% -28.10%
90% offered a daily rate of more than £82 £94 £69
10% offered a daily rate of more than £253 £205 £208
UK excluding London average daily rate £110 £105 £88
% change year-on-year
+4.76% +20.00%
Number of hourly rates quoted 20 27 22
Average hourly rate £16.00 £12.00 £14.00
Average hourly rate % change year-on-year
+33.33% -14.28%
90% offered a hourly rate of more than £11.45 £11.00 £9.55
10% offered a hourly rate of more than £22.50 £18.00 £19.80
UK excluding London average hourly rate £11.50 £11.19 £11.36
% change year-on-year
+2.81% -1.54%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 19929 24797 28916
As % of all contract IT jobs located in London 92.30% 92.59% 92.56%
Number of daily rates quoted 13475 15993 18573
Average daily rate £450 £440 £475
Average daily rate % change year-on-year
+2.27% -7.36%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 606 683
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £47.50 £41.25 £47.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
1st Line Support
England

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support across the London region as a proportion of the total demand within the Job Titles category.

London 1st Line Support Jobs Demand Trend

1st Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the London region.

London 1st Line Support Daily Rate Trend

1st Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 17 May 2013.

London 1st Line Support Daily Rate Histogram

1st Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the London region.

London 1st Line Support Hourly Rate Trend

1st Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 17 May 2013.

London 1st Line Support Hourly Rate Histogram

1st Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London +11 15 £188 +39.92%
Docklands, London - 3 £135 -
Chessington - 2 £78 -
Feltham 0 1 - -
Brentford - 1 - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 53 (58.24%) Windows
2 42 (46.15%) Active Directory
3 40 (43.96%) MS Office
4 31 (34.07%) Microsoft
5 27 (29.67%) Windows 7
6 25 (27.47%) ITIL
7 19 (20.88%) Finance
7 19 (20.88%) MS Excel
8 18 (19.78%) Blackberry
9 17 (18.68%) Windows XP
10 13 (14.29%) MS Exchange
11 12 (13.19%) TCP/IP
12 10 (10.99%) Citrix
13 8 (8.791%) Banking
14 7 (7.692%) Exchange Server 2003
14 7 (7.692%) Blackberry Enterprise Server
14 7 (7.692%) DHCP
14 7 (7.692%) DNS
14 7 (7.692%) SQL
15 6 (6.593%) LAN
15 6 (6.593%) Cisco
15 6 (6.593%) VPN
15 6 (6.593%) UNIX
15 6 (6.593%) Lotus
15 6 (6.593%) Windows Server 2003
16 5 (5.495%) Apple
16 5 (5.495%) Reuters
16 5 (5.495%) Bloomberg
16 5 (5.495%) NHS
16 5 (5.495%) Ethernet

1st Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.099%) .NET
1 1 (1.099%) COM
Application Platforms
1 13 (14.29%) MS Exchange
2 7 (7.692%) Blackberry Enterprise Server
2 7 (7.692%) Exchange Server 2003
3 4 (4.396%) Exchange Server 2007
3 4 (4.396%) Exchange Server 2010
3 4 (4.396%) Lotus Notes
3 4 (4.396%) SharePoint
4 3 (3.297%) SharePoint 2010
5 1 (1.099%) Lync
5 1 (1.099%) WorkSite
5 1 (1.099%) Exchange Server 2000
5 1 (1.099%) Documentum
5 1 (1.099%) SAS
5 1 (1.099%) GroupWise
Applications
1 40 (43.96%) MS Office
2 19 (20.88%) MS Excel
3 2 (2.198%) MS PowerPoint
4 1 (1.099%) SPSS
Business Applications
1 1 (1.099%) Dynamics CRM
1 1 (1.099%) SAP BPC
Communications & Networking
1 12 (13.19%) TCP/IP
2 7 (7.692%) DNS
2 7 (7.692%) DHCP
3 6 (6.593%) LAN
3 6 (6.593%) VPN
4 5 (5.495%) Ethernet
5 4 (4.396%) HTTP
5 4 (4.396%) Internet
5 4 (4.396%) WAN
6 3 (3.297%) Cisco IOS
6 3 (3.297%) VoIP
7 2 (2.198%) Firewall
7 2 (2.198%) Intranet
8 1 (1.099%) ADSL
8 1 (1.099%) PBX
8 1 (1.099%) RIP
8 1 (1.099%) 3G
8 1 (1.099%) OSPF
8 1 (1.099%) BGP
8 1 (1.099%) EIGRP
Database & Business Intelligence
1 3 (3.297%) SQL Server
2 2 (2.198%) Data Warehouse
3 1 (1.099%) BusinessObjects
3 1 (1.099%) SAP BW
3 1 (1.099%) DataStage
3 1 (1.099%) SAP BI
3 1 (1.099%) Microsoft Analysis Services
3 1 (1.099%) SQL Server Reporting Services
3 1 (1.099%) QlikView
3 1 (1.099%) SQL Server Analysis Services
3 1 (1.099%) SQL Server 2008
3 1 (1.099%) Xcelsius
3 1 (1.099%) Oracle 8/8i
General
1 19 (20.88%) Finance
2 8 (8.791%) Banking
3 4 (4.396%) Retail
3 4 (4.396%) Telecoms
4 3 (3.297%) Publishing
4 3 (3.297%) Financial Institution
5 2 (2.198%) Back Office
5 2 (2.198%) Law
5 2 (2.198%) Investment Banking
5 2 (2.198%) French Language
5 2 (2.198%) Japanese Language
6 1 (1.099%) Portuguese Language
6 1 (1.099%) Retail Banking
6 1 (1.099%) Legal
Miscellaneous
1 18 (19.78%) Blackberry
2 5 (5.495%) NHS
3 2 (2.198%) SWIFT
3 2 (2.198%) Management Information System
4 1 (1.099%) Fixed Income
4 1 (1.099%) IVR
4 1 (1.099%) PDA
4 1 (1.099%) Computer Science
4 1 (1.099%) iPad
Operating Systems
1 53 (58.24%) Windows
2 27 (29.67%) Windows 7
3 17 (18.68%) Windows XP
4 6 (6.593%) Windows Server 2003
4 6 (6.593%) UNIX
5 5 (5.495%) Mac OS
5 5 (5.495%) Windows 2000
6 4 (4.396%) Windows Server 2008
7 2 (2.198%) Windows NT
8 1 (1.099%) Linux
8 1 (1.099%) Windows Vista
8 1 (1.099%) Android
8 1 (1.099%) Mac OS X
8 1 (1.099%) Apple iOS
8 1 (1.099%) Windows 8
Processes & Methodologies
1 25 (27.47%) ITIL
2 5 (5.495%) Incident Management
3 4 (4.396%) Time Management
4 3 (3.297%) Service Desk Management
4 3 (3.297%) Workflow
4 3 (3.297%) Service Management
5 2 (2.198%) Business Intelligence
5 2 (2.198%) Disaster Recovery
5 2 (2.198%) ITSM
5 2 (2.198%) Investment Management
6 1 (1.099%) Stakeholder Engagement
6 1 (1.099%) Network Management
6 1 (1.099%) Change Control
6 1 (1.099%) TMap
6 1 (1.099%) Software Deployment
6 1 (1.099%) Load Balancing
6 1 (1.099%) Practice Management
6 1 (1.099%) Stakeholder Management
6 1 (1.099%) Business Continuity
6 1 (1.099%) Asset Management
Programming Languages
1 7 (7.692%) SQL
2 1 (1.099%) VBA
2 1 (1.099%) C++
2 1 (1.099%) Java
Qualifications
1 5 (5.495%) Cisco Certification
2 4 (4.396%) Microsoft Certification
2 4 (4.396%) CCNA
2 4 (4.396%) Security Cleared
3 3 (3.297%) Degree
3 3 (3.297%) MCSE
4 2 (2.198%) CTC Cleared
4 2 (2.198%) DV Cleared
4 2 (2.198%) MCDST
4 2 (2.198%) MCITP
5 1 (1.099%) MCP
5 1 (1.099%) HND
5 1 (1.099%) A+ Certification
5 1 (1.099%) ITIL Certification
5 1 (1.099%) ECDL
Quality Assurance & Compliance
1 5 (5.495%) SLA
2 1 (1.099%) Sarbanes-Oxley
2 1 (1.099%) QA
System Software
1 42 (46.15%) Active Directory
Systems Management
1 1 (1.099%) OpenView
1 1 (1.099%) Unicenter
1 1 (1.099%) NetBackup
1 1 (1.099%) SCCM
1 1 (1.099%) SCOM
1 1 (1.099%) HP Data Protector
Vendors
1 31 (34.07%) Microsoft
2 10 (10.99%) Citrix
3 6 (6.593%) Lotus
3 6 (6.593%) Cisco
4 5 (5.495%) Apple
4 5 (5.495%) Reuters
4 5 (5.495%) Bloomberg
5 4 (4.396%) HP
5 4 (4.396%) Sybase
6 3 (3.297%) Oracle
6 3 (3.297%) Avaya
6 3 (3.297%) McAfee
7 2 (2.198%) OpenLink
7 2 (2.198%) Remedy
7 2 (2.198%) Fidessa
8 1 (1.099%) CheckPoint
8 1 (1.099%) Intel
8 1 (1.099%) Interwoven
8 1 (1.099%) Hummingbird
8 1 (1.099%) VMware
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DV Cleared Service Desk Analyst (1st Line Support)
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Last Updated Friday 17 May 2013
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