The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 343 306 343
Rank change year-on-year
-37 +37
Contract jobs requiring a 1st Line Support 82 117 77
As % of all contract IT jobs located in London 0.35% 0.50% 0.32%
As % of the Job Titles category 0.38% 0.54% 0.34%
Number of daily rates quoted 47 54 24
Average daily rate
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£150 £150 £133
Average daily rate % change year-on-year
- +13.20%
90% offered a daily rate of more than £106 £90 £100
10% offered a daily rate of more than £225 £185 £257
UK excluding London average daily rate £120 £108 £123
% change year-on-year
+11.62% -12.24%
Number of hourly rates quoted 21 43 27
Average hourly rate £13.50 £11.50 £18.00
Average hourly rate % change year-on-year
+17.39% -36.11%
90% offered a hourly rate of more than £9.00 £10.50 £10.83
10% offered a hourly rate of more than £17.30 £15.00 £26.00
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21633 21832 22445
As % of all contract IT jobs located in London 92.16% 92.83% 92.58%
Number of daily rates quoted 15157 14952 15264
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 357 404 470
Average hourly rate £18.00 £17.50 £20.00
Average hourly rate % change year-on-year
+2.85% -12.50%
90% offered a hourly rate of more than £12.00 £11.50 £13.50
10% offered a hourly rate of more than £50.00 £41.75 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

1st Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in London

1st Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the London region.

1st Line Support Daily Rate Trend in London

1st Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 31 July 2015.

1st Line Support Daily Rate Histogram in London

1st Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the London region.

1st Line Support Hourly Rate Trend in London

1st Line Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 31 July 2015.

1st Line Support Hourly Rate Histogram in London

1st Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -30 10 £130 -13.33% 4
Bromley -3 3 £110 +29.41%
Hounslow - 2 - -
Romford - 2 - -
Greenwich - 2 £130 -
Brentford - 1 £95 -
Ilford - 1 - -
Southall - 1 - -
Hammersmith - 1 £275 -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 103 (69.59%) Windows
2 89 (60.14%) Active Directory
3 74 (50.00%) Windows 7
4 61 (41.22%) MS Office
5 60 (40.54%) Microsoft
6 41 (27.70%) ITIL
7 38 (25.68%) Windows XP
8 34 (22.97%) MS Exchange
9 33 (22.30%) MS Excel
10 31 (20.95%) Citrix
11 23 (15.54%) TCP/IP
12 17 (11.49%) Finance
13 15 (10.14%) Retail
14 14 (9.46%) HP
14 14 (9.46%) Android
15 13 (8.78%) DNS
15 13 (8.78%) DHCP
15 13 (8.78%) VMware
16 12 (8.11%) Microsoft Certification
16 12 (8.11%) Incident Management
17 11 (7.43%) Google
17 11 (7.43%) Windows 8
17 11 (7.43%) Analytical Skills
17 11 (7.43%) Apple
17 11 (7.43%) Service Management
18 10 (6.76%) Blackberry
18 10 (6.76%) SLA
18 10 (6.76%) Cisco
18 10 (6.76%) Windows Server 2008
19 9 (6.08%) Windows Server 2012

1st Line Support
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (22.97%) MS Exchange
2 6 (4.05%) SharePoint
2 6 (4.05%) Exchange Server 2010
3 4 (2.70%) Lync
4 3 (2.03%) Exchange Server 2013
4 3 (2.03%) Exchange Server 2007
4 3 (2.03%) Blackberry Enterprise Server
5 2 (1.35%) SharePoint 2013
6 1 (0.68%) Exchange Server 2003
6 1 (0.68%) IIS
6 1 (0.68%) JBoss
Applications
1 61 (41.22%) MS Office
2 33 (22.30%) MS Excel
3 5 (3.38%) MS Visio
4 4 (2.70%) MS PowerPoint
5 2 (1.35%) MS Project
6 1 (0.68%) Adobe Creative Suite
Business Applications
1 2 (1.35%) Dynamics CRM
2 1 (0.68%) Remedy ITSM
2 1 (0.68%) Eikon
Cloud Services
1 9 (6.08%) Google Apps
2 3 (2.03%) Office 365
Communications & Networking
1 23 (15.54%) TCP/IP
2 13 (8.78%) DHCP
2 13 (8.78%) DNS
3 6 (4.05%) VPN
4 5 (3.38%) Internet
4 5 (3.38%) IP Telephony
5 4 (2.70%) LAN
6 3 (2.03%) WAN
6 3 (2.03%) Cisco IPT
6 3 (2.03%) Wireless
7 2 (1.35%) Cisco ASA
7 2 (1.35%) Firewall
7 2 (1.35%) Wi-Fi
7 2 (1.35%) SSL
7 2 (1.35%) VoIP
8 1 (0.68%) SMTP
8 1 (0.68%) Ethernet
8 1 (0.68%) SNMP
8 1 (0.68%) SAN
8 1 (0.68%) Cisco IOS
Database & Business Intelligence
1 4 (2.70%) SQL Server
2 1 (0.68%) SQL Server Reporting Services
2 1 (0.68%) SQL Server 2005
2 1 (0.68%) SQL Server 2008
Development Applications
1 1 (0.68%) JIRA
1 1 (0.68%) SQL Server Management Studio (SSMS)
General
1 17 (11.49%) Finance
2 15 (10.14%) Retail
3 9 (6.08%) Legal
4 8 (5.41%) Banking
5 7 (4.73%) Investment Banking
6 5 (3.38%) Telecoms
6 5 (3.38%) Law
7 4 (2.70%) Advertising
8 3 (2.03%) Marketing
9 2 (1.35%) Games
10 1 (0.68%) Local Government
10 1 (0.68%) Publishing
10 1 (0.68%) Dutch Language
10 1 (0.68%) German Language
10 1 (0.68%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (0.68%) .NET
1 1 (0.68%) X-Windows
Miscellaneous
1 11 (7.43%) Analytical Skills
2 10 (6.76%) Blackberry
3 8 (5.41%) NHS
4 6 (4.05%) iPhone
5 5 (3.38%) Video Conferencing
6 4 (2.70%) EPoS
7 2 (1.35%) E-Learning
7 2 (1.35%) VLE
7 2 (1.35%) Computer Science
8 1 (0.68%) iPad
8 1 (0.68%) Data Extraction
8 1 (0.68%) Data Integration
8 1 (0.68%) FMCG
8 1 (0.68%) Smartphone
8 1 (0.68%) Mathematics
8 1 (0.68%) PMI
8 1 (0.68%) Handset
8 1 (0.68%) Private Cloud
Operating Systems
1 103 (69.59%) Windows
2 74 (50.00%) Windows 7
3 38 (25.68%) Windows XP
4 14 (9.46%) Android
5 11 (7.43%) Windows 8
6 10 (6.76%) Windows Server 2008
7 9 (6.08%) Windows Server 2012
8 6 (4.05%) Linux
9 5 (3.38%) Mac OS
9 5 (3.38%) Apple iOS
9 5 (3.38%) Mac OS X
10 4 (2.70%) Windows Server 2003
11 3 (2.03%) Windows 2000 Server
11 3 (2.03%) UNIX
12 1 (0.68%) CentOS
12 1 (0.68%) Red Hat Enterprise Linux
12 1 (0.68%) Ubuntu
12 1 (0.68%) Windows Vista
Processes & Methodologies
1 41 (27.70%) ITIL
2 12 (8.11%) Incident Management
3 11 (7.43%) Service Management
4 8 (5.41%) Stakeholder Engagement
5 7 (4.73%) Time Management
5 7 (4.73%) Project Management
5 7 (4.73%) CRM
6 5 (3.38%) ITSM
7 2 (1.35%) Asset Management
7 2 (1.35%) Document Management
7 2 (1.35%) E-Commerce
7 2 (1.35%) Business Intelligence
7 2 (1.35%) Configuration Management
7 2 (1.35%) PRINCE2
8 1 (0.68%) PRINCE
8 1 (0.68%) Service Delivery
8 1 (0.68%) Change Management
8 1 (0.68%) Workflow
8 1 (0.68%) Migration
8 1 (0.68%) Information Security
Programming Languages
1 6 (4.05%) SQL
2 2 (1.35%) Java
3 1 (0.68%) JavaScript
3 1 (0.68%) VB
3 1 (0.68%) VB.NET
3 1 (0.68%) VBA
Qualifications
1 12 (8.11%) Microsoft Certification
2 6 (4.05%) MCSE
2 6 (4.05%) CCNA
2 6 (4.05%) Cisco Certification
3 5 (3.38%) Degree
3 5 (3.38%) A+ Certification
3 5 (3.38%) ITIL Certification
4 4 (2.70%) Security Cleared
5 3 (2.03%) MCSA
5 3 (2.03%) MCP
5 3 (2.03%) MCTS
6 2 (1.35%) PRINCE2 Practitioner
6 2 (1.35%) SC Cleared
6 2 (1.35%) DV Cleared
7 1 (0.68%) ITIL Foundation Certificate
7 1 (0.68%) MCSD
7 1 (0.68%) PMP
7 1 (0.68%) PMI Certification
Quality Assurance & Compliance
1 10 (6.76%) SLA
2 2 (1.35%) Sarbanes-Oxley
2 2 (1.35%) Dodd-Frank
System Software
1 89 (60.14%) Active Directory
2 4 (2.70%) VMware Infrastructure
2 4 (2.70%) XenApp
3 2 (1.35%) Terminal Services
4 1 (0.68%) Terminal Server
Systems Management
1 4 (2.70%) SCCM
Vendors
1 60 (40.54%) Microsoft
2 31 (20.95%) Citrix
3 14 (9.46%) HP
4 13 (8.78%) VMware
5 11 (7.43%) Google
5 11 (7.43%) Apple
6 10 (6.76%) Cisco
7 7 (4.73%) Remedy
7 7 (4.73%) ServiceNow
8 6 (4.05%) Dell
9 5 (3.38%) LANDesk
10 4 (2.70%) Wyse
11 2 (1.35%) Anite
11 2 (1.35%) Mitel
11 2 (1.35%) Sun
11 2 (1.35%) Reuters
11 2 (1.35%) Bloomberg
11 2 (1.35%) Avaya
12 1 (0.68%) CA
12 1 (0.68%) Novell
London
Huxley Banking & Financial Services
Rate: competitive
Posted: 4 days ago