The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 14 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 283 335 348
Rank change year-on-year
+52 +13
Contract jobs requiring a 1st Line Support 121 75 70
As % of all contract IT jobs located in London 0.53% 0.31% 0.26%
As % of the Job Titles category 0.57% 0.34% 0.28%
Number of daily rates quoted 54 23 15
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£150 £135 £150
Average daily rate % change year-on-year
+11.11% -10.00%
90% offered a daily rate of more than £87 £100 £110
10% offered a daily rate of more than £185 £259 £325
UK excluding London average daily rate £100 £125 £105
% change year-on-year
-20.00% +19.04%
Number of hourly rates quoted 48 31 36
Average hourly rate £11.50 £18.00 £12.50
Average hourly rate % change year-on-year
-36.11% +44.00%
90% offered a hourly rate of more than £10.05 £10.57 £10.25
10% offered a hourly rate of more than £15.00 £25.00 £17.75
UK excluding London average hourly rate £11.00 £11.00 £11.50
% change year-on-year
- -4.34%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21168 22108 24618
As % of all contract IT jobs located in London 92.80% 92.45% 92.96%
Number of daily rates quoted 14604 15035 15929
Average daily rate £425 £443 £425
Average daily rate % change year-on-year
-3.95% +4.11%
90% offered a daily rate of more than £265 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 391 480 644
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £38.30 £42.50 £41.70
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
1st Line Support
England

1st Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in London

1st Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the London region.

1st Line Support Daily Rate Trend in London

1st Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 14 July 2014.

1st Line Support Daily Rate Histogram in London

1st Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the London region.

1st Line Support Hourly Rate Trend in London

1st Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the London region over the 3 months to 14 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 27 £140 +3.70% 6
Croydon +4 2 £150 -
Paddington - 2 £180 -
Sidcup - 1 - -
Wimbledon - - - -
Enfield - - - -
Bexley - - - -
Bromley - - - - 1
Chislehurst - - - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in London

For the 6 months to 14 July 2014, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 159 (72.94%) Windows
2 125 (57.34%) MS Office
3 120 (55.05%) Active Directory
4 107 (49.08%) Windows 7
5 83 (38.07%) ITIL
6 79 (36.24%) MS Excel
7 72 (33.03%) Microsoft
8 62 (28.44%) Windows XP
9 33 (15.14%) Finance
10 32 (14.68%) MS Exchange
11 29 (13.30%) Citrix
12 28 (12.84%) Blackberry
13 23 (10.55%) Lotus
13 23 (10.55%) IBM Notes
14 19 (8.72%) Exchange Server 2010
15 18 (8.26%) Banking
16 15 (6.88%) TCP/IP
17 14 (6.42%) Microsoft Certification
17 14 (6.42%) MS PowerPoint
18 13 (5.96%) Law
18 13 (5.96%) Legal
18 13 (5.96%) VMware
19 12 (5.50%) Disaster Recovery
19 12 (5.50%) VPN
20 11 (5.05%) Cisco
20 11 (5.05%) Retail
20 11 (5.05%) Investment Banking
20 11 (5.05%) Degree
20 11 (5.05%) French Language
20 11 (5.05%) Windows Server 2008

1st Line Support
Top Related IT Skills in London by Category

For the 6 months to 14 July 2014, IT contractor jobs across the London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (14.68%) MS Exchange
2 23 (10.55%) IBM Notes
3 19 (8.72%) Exchange Server 2010
4 10 (4.59%) Blackberry Enterprise Server
5 7 (3.21%) SharePoint
6 5 (2.29%) Exchange Server 2007
7 2 (0.92%) SharePoint 2010
7 2 (0.92%) Exchange Server 2003
7 2 (0.92%) WorkSite
8 1 (0.46%) Lync
Applications
1 125 (57.34%) MS Office
2 79 (36.24%) MS Excel
3 14 (6.42%) MS PowerPoint
4 1 (0.46%) Spreadsheet
Business Applications
1 5 (2.29%) RMDS
2 2 (0.92%) SalesLogix
2 2 (0.92%) Dynamics CRM
3 1 (0.46%) SAP SD
3 1 (0.46%) SAP FI
Cloud Services
1 2 (0.92%) Office 365
Communications & Networking
1 15 (6.88%) TCP/IP
2 12 (5.50%) VPN
3 10 (4.59%) LAN
4 9 (4.13%) WAN
5 8 (3.67%) Internet
5 8 (3.67%) IP Telephony
6 6 (2.75%) DHCP
6 6 (2.75%) DNS
7 4 (1.83%) FTP
7 4 (1.83%) VoIP
7 4 (1.83%) Wireless
8 3 (1.38%) Intranet
9 2 (0.92%) SAN
10 1 (0.46%) 3G
10 1 (0.46%) Firewall
10 1 (0.46%) Cisco IPT
Database & Business Intelligence
1 2 (0.92%) MS Access
2 1 (0.46%) SAP BW
General
1 33 (15.14%) Finance
2 18 (8.26%) Banking
3 13 (5.96%) Law
3 13 (5.96%) Legal
4 11 (5.05%) Retail
4 11 (5.05%) Investment Banking
4 11 (5.05%) French Language
5 6 (2.75%) Telecoms
6 2 (0.92%) Local Government
6 2 (0.92%) Back Office
7 1 (0.46%) Front Office
7 1 (0.46%) Japanese Language
7 1 (0.46%) Russian Language
7 1 (0.46%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.29%) Middleware
Miscellaneous
1 28 (12.84%) Blackberry
2 10 (4.59%) iPhone
3 9 (4.13%) NHS
4 7 (3.21%) Management Information System
5 5 (2.29%) Smartphone
5 5 (2.29%) Thin Client
5 5 (2.29%) Fat Client
6 4 (1.83%) Client/Server
6 4 (1.83%) Smartcard
7 2 (0.92%) Mainframe
7 2 (0.92%) Computer Science
7 2 (0.92%) Handset
7 2 (0.92%) Social Media
8 1 (0.46%) iPad
8 1 (0.46%) HP StorageWorks
8 1 (0.46%) Data Extraction
8 1 (0.46%) FMCG
Operating Systems
1 159 (72.94%) Windows
2 107 (49.08%) Windows 7
3 62 (28.44%) Windows XP
4 11 (5.05%) Windows Server 2008
5 10 (4.59%) Android
5 10 (4.59%) Windows Server 2003
6 7 (3.21%) Windows Mobile
6 7 (3.21%) Linux
6 7 (3.21%) Windows 8
7 6 (2.75%) UNIX
8 5 (2.29%) Mac OS X
8 5 (2.29%) Windows Vista
9 3 (1.38%) Mac OS
10 2 (0.92%) VME
10 2 (0.92%) Windows 2000
11 1 (0.46%) Solaris
11 1 (0.46%) Apple iOS
Processes & Methodologies
1 83 (38.07%) ITIL
2 12 (5.50%) Disaster Recovery
3 8 (3.67%) CRM
3 8 (3.67%) Service Management
4 7 (3.21%) Incident Management
5 6 (2.75%) Information Security
5 6 (2.75%) BCP
5 6 (2.75%) Change Management
6 5 (2.29%) Problem Management
6 5 (2.29%) ITIL V3
7 4 (1.83%) Web Design
8 3 (1.38%) Knowledge Management
8 3 (1.38%) Software Deployment
9 2 (0.92%) Data Cleansing
9 2 (0.92%) ITIL V2
9 2 (0.92%) Time Management
9 2 (0.92%) Logistics
9 2 (0.92%) Requirements Management
9 2 (0.92%) Migration
10 1 (0.46%) Document Management
Programming Languages
1 6 (2.75%) SQL
2 3 (1.38%) PowerShell
Qualifications
1 14 (6.42%) Microsoft Certification
2 11 (5.05%) Degree
3 9 (4.13%) MCP
4 7 (3.21%) Security Cleared
4 7 (3.21%) MCITP
5 6 (2.75%) A+ Certification
6 5 (2.29%) MCSE
6 5 (2.29%) MCSA
6 5 (2.29%) SC Cleared
7 4 (1.83%) MCDST
7 4 (1.83%) MCTS
8 3 (1.38%) DV Cleared
8 3 (1.38%) ITIL Certification
8 3 (1.38%) MOS
9 1 (0.46%) CCNA
9 1 (0.46%) Cisco Certification
9 1 (0.46%) ITIL Foundation Certificate
9 1 (0.46%) HNC
Quality Assurance & Compliance
1 7 (3.21%) SLA
2 1 (0.46%) Data Quality
System Software
1 120 (55.05%) Active Directory
2 11 (5.05%) VMware Infrastructure
3 3 (1.38%) XenApp
4 2 (0.92%) vSphere
4 2 (0.92%) Terminal Services
Systems Management
1 3 (1.38%) SCCM
2 2 (0.92%) Systems Management Server (SMS)
2 2 (0.92%) NetBackup
3 1 (0.46%) Backup Exec
Vendors
1 72 (33.03%) Microsoft
2 29 (13.30%) Citrix
3 23 (10.55%) Lotus
4 13 (5.96%) VMware
5 11 (5.05%) Cisco
6 10 (4.59%) Apple
6 10 (4.59%) Reuters
7 9 (4.13%) Bloomberg
8 8 (3.67%) Remedy
8 8 (3.67%) McAfee
9 6 (2.75%) CQG
10 4 (1.83%) Altiris
11 3 (1.38%) F5
11 3 (1.38%) Sophos
11 3 (1.38%) Sun
12 2 (0.92%) Interwoven
12 2 (0.92%) Avaya
12 2 (0.92%) Veritas
12 2 (0.92%) IBM
12 2 (0.92%) Novell
South East London
Oscar Associates (UK) Ltd
Rate: £8 per hour
Posted: 3 days ago
Bromley, Kent
Opus Recruitment Solutions Ltd
Rate: £80 to £90 per day
Posted: 3 days ago
London
ComputAppoint
Rate: £170 - £200 per day
Posted: 4 days ago
City, London
Baker & McKenzie
Rate: Competitive
Posted: 4 days ago
City, London
Connectus
Rate: £120 - £150 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £10 - £13 per hour
Posted: 6 days ago
London
Venn Group - UK
Posted: 7 days ago
West London
Capita - ITPS
Rate: £25000 - £28000 per annum + depending on experince
Posted: 7 days ago
London
Venn Group - UK
Rate: 11-15 Per Hour
Posted: 12 days ago
London
Venn Group - UK
Rate: 20000-24000 Per Annum
Posted: 27 days ago