The statistics below represent IT contracts advertised across the London region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 382 355 317
Rank change year-on-year
-27 -38
Contract jobs requiring a 1st Line Support 44 73 112
As % of all contract IT jobs located in London 0.19% 0.33% 0.48%
As % of the Job Titles category 0.20% 0.34% 0.51%
Number of daily rates quoted 26 34 43
Median daily rate £135 £143 £120
Median daily rate % change year-on-year
-5.26% +18.75%
90% offered a daily rate of more than £100 £87 £85
10% offered a daily rate of more than £250 £172 £185
UK excluding London median daily rate £115 £121 £105
% change year-on-year
-5.15% +15.47%
Number of hourly rates quoted 14 30 44
Median hourly rate £15.00 £15.98 £12.75
Median hourly rate % change year-on-year
-6.13% +25.33%
90% offered a hourly rate of more than £11.65 £9.85 £9.00
10% offered a hourly rate of more than £20.65 £37.00 £17.50
UK excluding London median hourly rate £11.75 £11.93 £11.00
% change year-on-year
-1.48% +8.43%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21602 21186 22093
As % of all contract IT jobs located in London 94.75% 94.72% 94.80%
Number of daily rates quoted 15671 14552 15446
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £263
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 239 384 401
Median hourly rate £17.50 £20.00 £17.50
Median hourly rate % change year-on-year
-12.50% +14.28%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £40.00 £55.00 £37.50
UK excluding London median hourly rate £18.00 £16.70 £17.00
% change year-on-year
+7.78% -1.76%

1st Line Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in London

1st Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the London region.

1st Line Support Daily Rate Trend in London

1st Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 5 May 2016.

1st Line Support Daily Rate Histogram in London

1st Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the London region.

1st Line Support Hourly Rate Trend in London

1st Line Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the London region over the 3 months to 5 May 2016.

1st Line Support Hourly Rate Histogram in London

1st Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the London region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 6 £133 -15.87% 2
Southall -3 1 - -
Croydon -9 1 £135 +22.72%
Hounslow - 1 - -
Kingston Upon Thames - 1 £150 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 5 May 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support in the job title.

1 80 (64.52%) Windows
2 61 (49.19%) Active Directory
3 60 (48.39%) Microsoft
4 50 (40.32%) MS Office
5 45 (36.29%) Windows 7
6 37 (29.84%) ITIL
7 27 (21.77%) Citrix
8 22 (17.74%) MS Exchange
9 19 (15.32%) Windows XP
10 15 (12.10%) Windows 8
11 13 (10.48%) Microsoft Certification
11 13 (10.48%) HP
11 13 (10.48%) MCP
11 13 (10.48%) Finance
12 12 (9.68%) Windows Server
12 12 (9.68%) Office 365
12 12 (9.68%) Blackberry
13 11 (8.87%) Exchange Server 2010
14 10 (8.06%) MS Excel
14 10 (8.06%) Change Management
14 10 (8.06%) Legal
15 9 (7.26%) Law
15 9 (7.26%) LAN
15 9 (7.26%) WAN
15 9 (7.26%) SLA
16 8 (6.45%) A+ Certification
16 8 (6.45%) Service Management
16 8 (6.45%) Skype for Business
17 7 (5.65%) Banking
17 7 (5.65%) Investment Banking

1st Line Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (17.74%) MS Exchange
2 11 (8.87%) Exchange Server 2010
3 8 (6.45%) Skype for Business
4 7 (5.65%) Blackberry Enterprise Server
4 7 (5.65%) SharePoint
5 6 (4.84%) Exchange Server 2007
5 6 (4.84%) IBM Notes
6 2 (1.61%) Exchange Server 2003
6 2 (1.61%) Exchange Server 2013
6 2 (1.61%) IIS
7 1 (0.81%) CMS
7 1 (0.81%) Confluence
Applications
1 50 (40.32%) MS Office
2 10 (8.06%) MS Excel
3 3 (2.42%) MS PowerPoint
Business Applications
1 1 (0.81%) Dynamics CRM
1 1 (0.81%) SAP CO
1 1 (0.81%) SAP FI
1 1 (0.81%) SAP FI/CO
1 1 (0.81%) SAP Oil and Gas
Cloud Services
1 12 (9.68%) Office 365
2 1 (0.81%) Google Apps
2 1 (0.81%) MailChimp
2 1 (0.81%) OneDrive
Communications & Networking
1 9 (7.26%) LAN
1 9 (7.26%) WAN
2 7 (5.65%) VPN
3 6 (4.84%) TCP/IP
4 3 (2.42%) DHCP
4 3 (2.42%) DNS
4 3 (2.42%) VoIP
4 3 (2.42%) Wi-Fi
5 2 (1.61%) Firewall
5 2 (1.61%) Remote Desktop
6 1 (0.81%) FTP
6 1 (0.81%) IMAP
6 1 (0.81%) Internet
6 1 (0.81%) IP Telephony
6 1 (0.81%) Multicast
6 1 (0.81%) Skype
6 1 (0.81%) SMTP
6 1 (0.81%) SSH
6 1 (0.81%) Wireless
Database & Business Intelligence
1 3 (2.42%) SQL Server
2 1 (0.81%) Data Mining
2 1 (0.81%) SQL Server 2005
2 1 (0.81%) SQL Server 2008
Development Applications
1 1 (0.81%) JIRA
General
1 13 (10.48%) Finance
2 10 (8.06%) Legal
3 9 (7.26%) Law
4 7 (5.65%) Banking
4 7 (5.65%) Investment Banking
5 6 (4.84%) Local Government
6 2 (1.61%) Financial Institution
6 2 (1.61%) Telecoms
7 1 (0.81%) Advertising
7 1 (0.81%) Billing
7 1 (0.81%) Mandarin Language
7 1 (0.81%) Manufacturing
7 1 (0.81%) Private Banking
7 1 (0.81%) Retail
7 1 (0.81%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (2.42%) .NET
2 1 (0.81%) CSS
2 1 (0.81%) HTML
2 1 (0.81%) XHTML
2 1 (0.81%) XML
Miscellaneous
1 12 (9.68%) Blackberry
2 6 (4.84%) iPad
3 4 (3.23%) iPhone
4 2 (1.61%) Analytical Skills
4 2 (1.61%) Computer Science
4 2 (1.61%) Hedge funds
4 2 (1.61%) NHS
5 1 (0.81%) Data Centre
5 1 (0.81%) Data Protection Act
5 1 (0.81%) Enterprise Software
5 1 (0.81%) Fat Client
5 1 (0.81%) Management Information System
5 1 (0.81%) Mobile App
5 1 (0.81%) PDA
5 1 (0.81%) Private Cloud
5 1 (0.81%) Thin Client
5 1 (0.81%) User Experience
5 1 (0.81%) Video Conferencing
5 1 (0.81%) Wiki
Operating Systems
1 80 (64.52%) Windows
2 45 (36.29%) Windows 7
3 19 (15.32%) Windows XP
4 15 (12.10%) Windows 8
5 12 (9.68%) Windows Server
6 7 (5.65%) Windows Server 2003
7 6 (4.84%) Windows Server 2008
8 5 (4.03%) Apple iOS
9 4 (3.23%) Mac OS X
9 4 (3.23%) Unix
9 4 (3.23%) Windows Server 2012
10 3 (2.42%) Android
10 3 (2.42%) Linux
10 3 (2.42%) Mac OS
10 3 (2.42%) Windows 10
10 3 (2.42%) Windows 2000 Server
11 1 (0.81%) Windows Mobile
Processes & Methodologies
1 37 (29.84%) ITIL
2 10 (8.06%) Change Management
3 8 (6.45%) Service Management
4 4 (3.23%) CRM
4 4 (3.23%) Service Delivery
4 4 (3.23%) Service Desk Management
5 3 (2.42%) Incident Management
6 2 (1.61%) Document Management
6 2 (1.61%) ITIL V3
6 2 (1.61%) ITSM
6 2 (1.61%) Problem Management
6 2 (1.61%) Time Management
7 1 (0.81%) Agile Software Development
7 1 (0.81%) Benchmarking
7 1 (0.81%) Configuration Management
7 1 (0.81%) Content Management
7 1 (0.81%) Continuous Improvement
7 1 (0.81%) Data Management
7 1 (0.81%) ERP
7 1 (0.81%) Migration
Programming Languages
1 3 (2.42%) SQL
2 1 (0.81%) C#
2 1 (0.81%) JavaScript
2 1 (0.81%) PowerShell
Qualifications
1 13 (10.48%) MCP
1 13 (10.48%) Microsoft Certification
2 8 (6.45%) A+ Certification
3 7 (5.65%) ITIL Certification
4 5 (4.03%) ITIL Foundation Certificate
5 3 (2.42%) Degree
6 2 (1.61%) MCITP
6 2 (1.61%) MCSE
7 1 (0.81%) CCNA
7 1 (0.81%) CCNP
7 1 (0.81%) CCVP
7 1 (0.81%) Cisco Certification
7 1 (0.81%) DBS Check
7 1 (0.81%) MCSA
7 1 (0.81%) MOS
7 1 (0.81%) NVQ Level 3
7 1 (0.81%) Security Cleared
Quality Assurance & Compliance
1 9 (7.26%) SLA
2 2 (1.61%) QA
System Software
1 61 (49.19%) Active Directory
2 1 (0.81%) Samba
2 1 (0.81%) Terminal Server
2 1 (0.81%) XenApp
2 1 (0.81%) XenDesktop
Systems Management
1 6 (4.84%) SCCM
2 3 (2.42%) Backup Exec
2 3 (2.42%) ServiceCenter
3 1 (0.81%) NetVault Backup
Vendors
1 60 (48.39%) Microsoft
2 27 (21.77%) Citrix
3 13 (10.48%) HP
4 6 (4.84%) Lotus
5 5 (4.03%) Cisco
5 5 (4.03%) Remedy
6 4 (3.23%) Apple
6 4 (3.23%) Google
6 4 (3.23%) MobileIron
6 4 (3.23%) VMware
7 2 (1.61%) Dell
7 2 (1.61%) Hummingbird
7 2 (1.61%) iManage
7 2 (1.61%) LANDesk
8 1 (0.81%) Baan
8 1 (0.81%) Bloomberg
8 1 (0.81%) Northgate
8 1 (0.81%) Oracle
8 1 (0.81%) Reuters
8 1 (0.81%) SolarWinds
London
Venn Group
Rate: £9 - £10 Per Hour
Posted: Yesterday