The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 175 178 193
Rank change year-on-year
+3 +15
Contract jobs requiring a 1st Line Support 17 23 17
As % of all contract IT jobs located in the City of London 0.31% 0.38% 0.26%
As % of the Job Titles category 0.34% 0.42% 0.29%
Number of daily rates quoted 8 14 3
Average daily rate
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£157 £145 £160
Average daily rate % change year-on-year
+8.44% -9.37%
90% offered a daily rate of more than £126 £103 £102
10% offered a daily rate of more than £194 £185 £204
UK excluding London average daily rate £115 £100 £110
% change year-on-year
+15.00% -9.09%
Number of hourly rates quoted 7 2 7
Average hourly rate £16.50 £10.50 £11.50
Average hourly rate % change year-on-year
+57.14% -8.69%
90% offered a hourly rate of more than £10.00 £9.30 £11.00
10% offered a hourly rate of more than £25.20 £11.70 £15.38
UK excluding London average hourly rate £11.75 £11.00 £11.50
% change year-on-year
+6.81% -4.34%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5035 5529 5961
As % of all contract IT jobs located in the City of London 92.79% 92.49% 92.72%
Number of daily rates quoted 3845 4139 4385
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £288 £275 £283
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 92 69 141
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £12.50 £12.00 £11.50
10% offered a hourly rate of more than £30.00 £45.00 £135.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

1st Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the City of London region.

1st Line Support Daily Rate Trend in the City of London

1st Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the City of London region.

1st Line Support Hourly Rate Trend in the City of London

1st Line Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the City of London region over the 3 months to 22 May 2015.

1st Line Support Hourly Rate Histogram in the City of London

1st Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 23 (76.67%) Windows
2 22 (73.33%) Microsoft
3 13 (43.33%) MS Office
4 12 (40.00%) Windows 7
5 10 (33.33%) ITIL
5 10 (33.33%) Active Directory
6 9 (30.00%) MS Excel
6 9 (30.00%) Windows XP
7 8 (26.67%) MS Exchange
7 8 (26.67%) LAN
7 8 (26.67%) Remedy
7 8 (26.67%) Video Conferencing
8 7 (23.33%) Incident Management
8 7 (23.33%) Cisco IPT
8 7 (23.33%) Cisco
8 7 (23.33%) Wireless
8 7 (23.33%) VPN
9 6 (20.00%) A+ Certification
9 6 (20.00%) Sarbanes-Oxley
9 6 (20.00%) IP Telephony
9 6 (20.00%) Lync
9 6 (20.00%) Dodd-Frank
10 5 (16.67%) Marketing
11 4 (13.33%) Windows 8
11 4 (13.33%) Finance
12 3 (10.00%) TCP/IP
12 3 (10.00%) SLA
12 3 (10.00%) Security Cleared
13 2 (6.67%) Android
13 2 (6.67%) DV Cleared

1st Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (26.67%) MS Exchange
2 6 (20.00%) Lync
3 1 (3.33%) Blackberry Enterprise Server
3 1 (3.33%) JBoss
3 1 (3.33%) Exchange Server 2007
Applications
1 13 (43.33%) MS Office
2 9 (30.00%) MS Excel
3 2 (6.67%) MS PowerPoint
4 1 (3.33%) MS Visio
Communications & Networking
1 8 (26.67%) LAN
2 7 (23.33%) Cisco IPT
2 7 (23.33%) Wireless
2 7 (23.33%) VPN
3 6 (20.00%) IP Telephony
4 3 (10.00%) TCP/IP
5 2 (6.67%) VoIP
5 2 (6.67%) Internet
6 1 (3.33%) Firewall
6 1 (3.33%) Wi-Fi
6 1 (3.33%) WAN
6 1 (3.33%) SMTP
6 1 (3.33%) DHCP
6 1 (3.33%) Ethernet
6 1 (3.33%) SNMP
6 1 (3.33%) DNS
6 1 (3.33%) Cisco IOS
6 1 (3.33%) Cisco ASA
6 1 (3.33%) Spanning Tree
6 1 (3.33%) NX-OS
Database & Business Intelligence
1 1 (3.33%) SQL Server
General
1 5 (16.67%) Marketing
2 4 (13.33%) Finance
3 2 (6.67%) Advertising
4 1 (3.33%) Telecoms
4 1 (3.33%) Legal
4 1 (3.33%) Banking
4 1 (3.33%) Retail
4 1 (3.33%) Investment Banking
Miscellaneous
1 8 (26.67%) Video Conferencing
2 2 (6.67%) Blackberry
3 1 (3.33%) iPhone
Operating Systems
1 23 (76.67%) Windows
2 12 (40.00%) Windows 7
3 9 (30.00%) Windows XP
4 4 (13.33%) Windows 8
5 2 (6.67%) Android
5 2 (6.67%) Windows Vista
6 1 (3.33%) Linux
6 1 (3.33%) Windows 2000
6 1 (3.33%) Windows Server 2003
Processes & Methodologies
1 10 (33.33%) ITIL
2 7 (23.33%) Incident Management
3 2 (6.67%) Asset Management
3 2 (6.67%) PRINCE2
3 2 (6.67%) Configuration Management
4 1 (3.33%) Service Management
4 1 (3.33%) Business Intelligence
4 1 (3.33%) Fund Management
4 1 (3.33%) Problem Management
4 1 (3.33%) Continuous Improvement
4 1 (3.33%) Network Management
Programming Languages
1 1 (3.33%) Java
1 1 (3.33%) JavaScript
Qualifications
1 6 (20.00%) A+ Certification
2 3 (10.00%) Security Cleared
3 2 (6.67%) DV Cleared
3 2 (6.67%) PRINCE2 Practitioner
4 1 (3.33%) CCNA
4 1 (3.33%) MCSE
4 1 (3.33%) MCSA
4 1 (3.33%) Cisco Certification
4 1 (3.33%) Microsoft Certification
4 1 (3.33%) Degree
4 1 (3.33%) MCTS
Quality Assurance & Compliance
1 6 (20.00%) Sarbanes-Oxley
1 6 (20.00%) Dodd-Frank
2 3 (10.00%) SLA
System Software
1 10 (33.33%) Active Directory
Vendors
1 22 (73.33%) Microsoft
2 8 (26.67%) Remedy
3 7 (23.33%) Cisco
4 2 (6.67%) Citrix
5 1 (3.33%) Reuters
5 1 (3.33%) Bloomberg
5 1 (3.33%) SAP
5 1 (3.33%) Avaya
5 1 (3.33%) CA
5 1 (3.33%) Novell
5 1 (3.33%) Apple
5 1 (3.33%) Polycom
5 1 (3.33%) Brocade
5 1 (3.33%) NetScout
5 1 (3.33%) Aerohive Networks
City, London
Senitor Associates
Rate: £110 - £150 per day
Posted: Yesterday
City of London
Austin Fraser Limited
Rate: £0.00 per day
Posted: 7 days ago