The statistics below represent IT contracts advertised across the City of London region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 167 181 178
Rank change year-on-year
+14 -3
Contract jobs requiring a 1st Line Support 8 5 33
As % of all contract IT jobs located in the City of London 0.23% 0.11% 0.57%
As % of the Job Titles category 0.24% 0.11% 0.60%
Number of daily rates quoted 4 0 23
Median daily rate £189 - £150
90% offered a daily rate of more than £178 - £96
10% offered a daily rate of more than £215 - £197
UK excluding London median daily rate £110 £106 £113
% change year-on-year
+3.52% -5.55%
Number of hourly rates quoted 4 2 4
Median hourly rate £13.20 £12.75 £11.50
Median hourly rate % change year-on-year
+3.52% +10.86%
UK excluding London median hourly rate £12.00 £12.00 £11.50
% change year-on-year
- +4.34%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3267 4408 5489
As % of all contract IT jobs located in the City of London 95.00% 95.21% 94.74%
Number of daily rates quoted 2598 3473 4019
Median daily rate £475 £451 £450
Median daily rate % change year-on-year
+5.43% +0.11%
90% offered a daily rate of more than £330 £288 £272
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 32 68 110
Median hourly rate £17.17 £16.95 £17.50
Median hourly rate % change year-on-year
+1.26% -3.14%
90% offered a hourly rate of more than £13.64 £11.00 £11.50
10% offered a hourly rate of more than £34.75 £24.04 £32.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

1st Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the City of London region.

1st Line Support Daily Rate Trend in the City of London

1st Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the City of London region.

1st Line Support Hourly Rate Trend in the City of London

1st Line Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the City of London region over the 3 months to 27 September 2016.

1st Line Support Hourly Rate Histogram in the City of London

1st Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 27 September 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 1st Line Support in the job title.

1 7 (53.85%) Citrix
2 5 (38.46%) VoIP
3 4 (30.77%) MS Office
3 4 (30.77%) Windows
3 4 (30.77%) Microsoft
3 4 (30.77%) Active Directory
4 3 (23.08%) Windows 7
4 3 (23.08%) LAN
4 3 (23.08%) Mitel
4 3 (23.08%) Blackberry
4 3 (23.08%) WAN
5 2 (15.38%) Service Management
5 2 (15.38%) Blackberry Enterprise Server
5 2 (15.38%) Finance
5 2 (15.38%) Law
5 2 (15.38%) Legal
5 2 (15.38%) Apple iOS
5 2 (15.38%) ServiceNow
6 1 (7.69%) Incident Management
6 1 (7.69%) iPhone
6 1 (7.69%) Sitecore
6 1 (7.69%) SolarWinds
6 1 (7.69%) MOS
6 1 (7.69%) VMware
6 1 (7.69%) ITSM
6 1 (7.69%) Microsoft Certification
6 1 (7.69%) BizTalk Server
6 1 (7.69%) HTTPS
6 1 (7.69%) SLA
6 1 (7.69%) MS Excel

1st Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Blackberry Enterprise Server
2 1 (7.69%) BizTalk Server
Applications
1 4 (30.77%) MS Office
2 1 (7.69%) MS Excel
Communications & Networking
1 5 (38.46%) VoIP
2 3 (23.08%) LAN
2 3 (23.08%) WAN
3 1 (7.69%) HTTPS
General
1 2 (15.38%) Finance
1 2 (15.38%) Law
1 2 (15.38%) Legal
Miscellaneous
1 3 (23.08%) Blackberry
2 1 (7.69%) iPhone
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Windows 7
3 2 (15.38%) Apple iOS
4 1 (7.69%) Windows XP
Processes & Methodologies
1 2 (15.38%) Service Management
2 1 (7.69%) Incident Management
2 1 (7.69%) ITSM
Qualifications
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) MOS
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 4 (30.77%) Active Directory
Vendors
1 7 (53.85%) Citrix
2 4 (30.77%) Microsoft
3 3 (23.08%) Mitel
4 2 (15.38%) ServiceNow
5 1 (7.69%) Sitecore
5 1 (7.69%) SolarWinds
5 1 (7.69%) VMware