The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 143 173 184
Rank change year-on-year
+30 +11
Contract jobs requiring a 1st Line Support 10 15 22
As % of all contract IT jobs located in the City of London 0.32% 0.29% 0.37%
As % of the Job Titles category 0.33% 0.31% 0.39%
Number of daily rates quoted 2 13 7
Average daily rate £131 £155 £135
Average daily rate % change year-on-year
-15.32% +14.81%
90% offered a daily rate of more than £106 £94 £111
10% offered a daily rate of more than £156 £165 £161
UK excluding London average daily rate £120 £125 £80
% change year-on-year
-4.00% +56.25%
Number of hourly rates quoted 1 0 9
Average hourly rate £9.50 - £14.00
UK excluding London average hourly rate £11.65 £12.00 £11.25
% change year-on-year
-2.91% +6.66%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3005 4884 5656
As % of all contract IT jobs located in the City of London 95.52% 95.00% 94.99%
Number of daily rates quoted 2360 3750 4065
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 81 91
Average hourly rate £19.99 £18.00 £20.00
Average hourly rate % change year-on-year
+11.06% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.37 £30.95
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the City of London region.

1st Line Support Daily Rate Trend in the City of London

1st Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the City of London region.

1st Line Support Hourly Rate Trend in the City of London

1st Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 12 (85.71%) Windows
2 11 (78.57%) MS Office
3 9 (64.29%) Citrix
4 6 (42.86%) Microsoft
5 5 (35.71%) Legal
5 5 (35.71%) Apple iOS
5 5 (35.71%) Windows 8
6 4 (28.57%) MobileIron
6 4 (28.57%) Blackberry Enterprise Server
6 4 (28.57%) Active Directory
6 4 (28.57%) Lotus
6 4 (28.57%) IBM Notes
7 3 (21.43%) Windows XP
7 3 (21.43%) Windows 7
8 2 (14.29%) Service Management
8 2 (14.29%) ITSM
8 2 (14.29%) Windows Server 2008
8 2 (14.29%) WAN
8 2 (14.29%) Windows Server 2003
8 2 (14.29%) MS Exchange
8 2 (14.29%) LAN
8 2 (14.29%) MS Excel
8 2 (14.29%) Microsoft Certification
9 1 (7.14%) Interwoven
9 1 (7.14%) Avaya
9 1 (7.14%) Nokia
9 1 (7.14%) NHS
9 1 (7.14%) MS Project
9 1 (7.14%) PBX
9 1 (7.14%) MS Visio

1st Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) Blackberry Enterprise Server
1 4 (28.57%) IBM Notes
2 2 (14.29%) MS Exchange
Applications
1 11 (78.57%) MS Office
2 2 (14.29%) MS Excel
3 1 (7.14%) MS PowerPoint
3 1 (7.14%) MS Project
3 1 (7.14%) MS Visio
Communications & Networking
1 2 (14.29%) LAN
1 2 (14.29%) WAN
2 1 (7.14%) Internet
2 1 (7.14%) PBX
2 1 (7.14%) Wi-Fi
General
1 5 (35.71%) Legal
2 1 (7.14%) Telecoms
Miscellaneous
1 1 (7.14%) Blackberry
1 1 (7.14%) NHS
Operating Systems
1 12 (85.71%) Windows
2 5 (35.71%) Apple iOS
2 5 (35.71%) Windows 8
3 3 (21.43%) Windows 7
3 3 (21.43%) Windows XP
4 2 (14.29%) Windows Server 2003
4 2 (14.29%) Windows Server 2008
5 1 (7.14%) Android
5 1 (7.14%) Windows Server
5 1 (7.14%) Windows Vista
Processes & Methodologies
1 2 (14.29%) ITSM
1 2 (14.29%) Service Management
2 1 (7.14%) Security Patching
2 1 (7.14%) Software Deployment
Qualifications
1 2 (14.29%) Microsoft Certification
System Software
1 4 (28.57%) Active Directory
Systems Management
1 1 (7.14%) SCCM
Vendors
1 9 (64.29%) Citrix
2 6 (42.86%) Microsoft
3 4 (28.57%) Lotus
3 4 (28.57%) MobileIron
4 1 (7.14%) Avaya
4 1 (7.14%) iManage
4 1 (7.14%) Interwoven
4 1 (7.14%) Nokia
City, London
Mortimer Spinks
Rate: £240 per day
Posted: Yesterday