The statistics below represent IT contracts advertised across the City of London region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 159 180 189
Rank change year-on-year
+21 +9
Contract jobs requiring a 1st Line Support 7 21 27
As % of all contract IT jobs located in the City of London 0.20% 0.38% 0.43%
As % of the Job Titles category 0.21% 0.39% 0.45%
Number of daily rates quoted 7 12 14
Median daily rate £135 £155 £168
Median daily rate % change year-on-year
-12.90% -7.46%
90% offered a daily rate of more than £107 £116 £103
10% offered a daily rate of more than £198 £174 £189
UK excluding London median daily rate £115 £125 £105
% change year-on-year
-8.00% +19.04%
Number of hourly rates quoted 0 8 4
Median hourly rate - £16.50 £12.25
Median hourly rate % change year-on-year
- +34.69%
UK excluding London median hourly rate £11.75 £11.93 £11.00
% change year-on-year
-1.48% +8.43%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3316 5355 5998
As % of all contract IT jobs located in the City of London 94.93% 95.63% 94.70%
Number of daily rates quoted 2683 4075 4380
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £313 £276 £270
10% offered a daily rate of more than £625 £600 £625
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 44 82 87
Median hourly rate £20.00 £18.70 £20.00
Median hourly rate % change year-on-year
+6.95% -6.50%
90% offered a hourly rate of more than £12.00 £12.50 £12.30
10% offered a hourly rate of more than £43.57 £28.95 £33.75
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

1st Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the City of London region.

1st Line Support Daily Rate Trend in the City of London

1st Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the City of London region over the 3 months to 2 May 2016.

1st Line Support Daily Rate Histogram in the City of London

1st Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the City of London region.

1st Line Support Hourly Rate Trend in the City of London

1st Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 2 May 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 1st Line Support in the job title.

1 14 (82.35%) Windows
2 10 (58.82%) Citrix
2 10 (58.82%) MS Office
3 8 (47.06%) Microsoft
4 7 (41.18%) Active Directory
5 6 (35.29%) Windows 7
5 6 (35.29%) Windows 8
6 5 (29.41%) Apple iOS
7 4 (23.53%) Blackberry Enterprise Server
7 4 (23.53%) Lotus
7 4 (23.53%) IBM Notes
7 4 (23.53%) Windows XP
7 4 (23.53%) Legal
7 4 (23.53%) MobileIron
8 3 (17.65%) LAN
8 3 (17.65%) WAN
9 2 (11.76%) SLA
9 2 (11.76%) Microsoft Certification
9 2 (11.76%) Service Management
9 2 (11.76%) ITSM
9 2 (11.76%) Finance
9 2 (11.76%) Android
10 1 (5.88%) iPhone
10 1 (5.88%) Windows Server 2008
10 1 (5.88%) Advertising
10 1 (5.88%) Service Desk Management
10 1 (5.88%) Windows Server 2012
10 1 (5.88%) Office 365
10 1 (5.88%) Fault Analysis
10 1 (5.88%) Dynamics CRM

1st Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Blackberry Enterprise Server
1 4 (23.53%) IBM Notes
2 1 (5.88%) MS Exchange
2 1 (5.88%) SharePoint
Applications
1 10 (58.82%) MS Office
2 1 (5.88%) MS Excel
Business Applications
1 1 (5.88%) Dynamics CRM
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 3 (17.65%) LAN
1 3 (17.65%) WAN
General
1 4 (23.53%) Legal
2 2 (11.76%) Finance
3 1 (5.88%) Advertising
Miscellaneous
1 1 (5.88%) iPhone
1 1 (5.88%) NHS
1 1 (5.88%) Video Conferencing
Operating Systems
1 14 (82.35%) Windows
2 6 (35.29%) Windows 7
2 6 (35.29%) Windows 8
3 5 (29.41%) Apple iOS
4 4 (23.53%) Windows XP
5 2 (11.76%) Android
6 1 (5.88%) Windows Server 2008
6 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 2 (11.76%) ITSM
1 2 (11.76%) Service Management
2 1 (5.88%) Benchmarking
2 1 (5.88%) CRM
2 1 (5.88%) Fault Analysis
2 1 (5.88%) Service Desk Management
Qualifications
1 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 7 (41.18%) Active Directory
Vendors
1 10 (58.82%) Citrix
2 8 (47.06%) Microsoft
3 4 (23.53%) Lotus
3 4 (23.53%) MobileIron