The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 190 176 195
Rank change year-on-year
-14 +19
Contract jobs requiring a 1st Line Support 15 25 23
As % of all contract IT jobs located in the City of London 0.26% 0.43% 0.33%
As % of the Job Titles category 0.28% 0.46% 0.35%
Number of daily rates quoted 7 14 6
Average daily rate
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£130 £118 £148
Average daily rate % change year-on-year
+10.63% -20.33%
90% offered a daily rate of more than £113 £100 £106
10% offered a daily rate of more than £163 £181 £229
UK excluding London average daily rate £120 £100 £125
% change year-on-year
+20.00% -20.00%
Number of hourly rates quoted 6 5 11
Average hourly rate £12.23 £11.50 £13.97
Average hourly rate % change year-on-year
+6.34% -17.68%
90% offered a hourly rate of more than £10.00 £9.80 £11.00
10% offered a hourly rate of more than £19.50 £12.30 £20.00
UK excluding London average hourly rate £11.75 £11.00 £11.00
% change year-on-year
+6.81% -
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5319 5397 6479
As % of all contract IT jobs located in the City of London 92.39% 92.41% 92.96%
Number of daily rates quoted 4096 3989 4791
Average daily rate £450 £450 £450
90% offered a daily rate of more than £276 £260 £282
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 91 77 163
Average hourly rate £20.00 £18.46 £19.80
Average hourly rate % change year-on-year
+8.34% -6.76%
90% offered a hourly rate of more than £11.00 £12.00 £11.50
10% offered a hourly rate of more than £37.05 £32.03 £51.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

1st Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the City of London region.

1st Line Support Daily Rate Trend in the City of London

1st Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the City of London region.

1st Line Support Hourly Rate Trend in the City of London

1st Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 2 July 2015, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 22 (73.33%) Windows
2 19 (63.33%) Microsoft
3 15 (50.00%) MS Office
4 14 (46.67%) Windows 7
5 11 (36.67%) Active Directory
6 10 (33.33%) MS Excel
6 10 (33.33%) Windows XP
7 9 (30.00%) MS Exchange
8 7 (23.33%) ITIL
9 6 (20.00%) Video Conferencing
10 5 (16.67%) Windows 8
10 5 (16.67%) Marketing
10 5 (16.67%) Remedy
11 4 (13.33%) Wireless
11 4 (13.33%) LAN
11 4 (13.33%) VPN
11 4 (13.33%) SLA
11 4 (13.33%) Cisco
11 4 (13.33%) Incident Management
11 4 (13.33%) Finance
11 4 (13.33%) Cisco IPT
12 3 (10.00%) IP Telephony
12 3 (10.00%) Dodd-Frank
12 3 (10.00%) Lync
12 3 (10.00%) Sarbanes-Oxley
12 3 (10.00%) A+ Certification
12 3 (10.00%) Citrix
13 2 (6.67%) Internet
13 2 (6.67%) Blackberry
13 2 (6.67%) TCP/IP

1st Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 2 July 2015, IT contractor jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (30.00%) MS Exchange
2 3 (10.00%) Lync
3 1 (3.33%) Exchange Server 2010
3 1 (3.33%) Blackberry Enterprise Server
3 1 (3.33%) Exchange Server 2007
3 1 (3.33%) JBoss
3 1 (3.33%) SharePoint
Applications
1 15 (50.00%) MS Office
2 10 (33.33%) MS Excel
3 1 (3.33%) MS Visio
3 1 (3.33%) MS PowerPoint
3 1 (3.33%) MS Project
Communications & Networking
1 4 (13.33%) LAN
1 4 (13.33%) VPN
1 4 (13.33%) Cisco IPT
1 4 (13.33%) Wireless
2 3 (10.00%) IP Telephony
3 2 (6.67%) TCP/IP
3 2 (6.67%) Internet
3 2 (6.67%) VoIP
4 1 (3.33%) WAN
4 1 (3.33%) SMTP
4 1 (3.33%) DHCP
4 1 (3.33%) Ethernet
4 1 (3.33%) SNMP
4 1 (3.33%) Firewall
4 1 (3.33%) Wi-Fi
4 1 (3.33%) DNS
4 1 (3.33%) Cisco IOS
4 1 (3.33%) Cisco ASA
4 1 (3.33%) Spanning Tree
4 1 (3.33%) NX-OS
Database & Business Intelligence
1 1 (3.33%) SQL Server
General
1 5 (16.67%) Marketing
2 4 (13.33%) Finance
3 2 (6.67%) Legal
3 2 (6.67%) Advertising
4 1 (3.33%) Banking
4 1 (3.33%) Retail
4 1 (3.33%) Investment Banking
4 1 (3.33%) Telecoms
Miscellaneous
1 6 (20.00%) Video Conferencing
2 2 (6.67%) Blackberry
3 1 (3.33%) iPhone
Operating Systems
1 22 (73.33%) Windows
2 14 (46.67%) Windows 7
3 10 (33.33%) Windows XP
4 5 (16.67%) Windows 8
5 2 (6.67%) Android
6 1 (3.33%) Windows Vista
6 1 (3.33%) Linux
Processes & Methodologies
1 7 (23.33%) ITIL
2 4 (13.33%) Incident Management
3 2 (6.67%) PRINCE2
3 2 (6.67%) Configuration Management
4 1 (3.33%) Service Management
4 1 (3.33%) Asset Management
4 1 (3.33%) Business Intelligence
4 1 (3.33%) Fund Management
4 1 (3.33%) Problem Management
4 1 (3.33%) Network Management
4 1 (3.33%) Continuous Improvement
Programming Languages
1 1 (3.33%) Java
1 1 (3.33%) JavaScript
Qualifications
1 3 (10.00%) A+ Certification
2 2 (6.67%) PRINCE2 Practitioner
2 2 (6.67%) DV Cleared
2 2 (6.67%) Security Cleared
3 1 (3.33%) MCTS
3 1 (3.33%) Degree
3 1 (3.33%) MCSE
3 1 (3.33%) MCSA
3 1 (3.33%) CCNA
3 1 (3.33%) Cisco Certification
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 3 (10.00%) Sarbanes-Oxley
2 3 (10.00%) Dodd-Frank
System Software
1 11 (36.67%) Active Directory
Vendors
1 19 (63.33%) Microsoft
2 5 (16.67%) Remedy
3 4 (13.33%) Cisco
4 3 (10.00%) Citrix
5 1 (3.33%) Avaya
5 1 (3.33%) CA
5 1 (3.33%) Novell
5 1 (3.33%) Apple
5 1 (3.33%) Salesforce.com
5 1 (3.33%) Reuters
5 1 (3.33%) Bloomberg
5 1 (3.33%) HP
5 1 (3.33%) Brocade
5 1 (3.33%) NetScout
5 1 (3.33%) LANDesk
5 1 (3.33%) Polycom
5 1 (3.33%) Aerohive Networks
City, London
Eligo Recruitment Ltd
Rate: £90 - £100 per day + Full Benefits Package
Posted: Yesterday