Service Delivery Contracts in Central London

Service Delivery
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 95 130 118
Rank change year-on-year +35 -12 -10
Contract jobs citing Service Delivery 36 44 85
As % of all contract jobs advertised in Central London 1.48% 1.15% 1.87%
As % of the Processes & Methodologies category 1.63% 1.26% 2.04%
Number of daily rates quoted 32 39 70
10th Percentile £195 £194 £245
25th Percentile £341 £220 £279
Median daily rate (50th Percentile) £450 £400 £518
Median % change year-on-year +12.50% -22.71% -5.91%
75th Percentile £505 £538 £595
90th Percentile £738 £675 £681
London median daily rate £500 £500 £550
% change year-on-year - -9.09% +10.00%
Number of hourly rates quoted 0 0 4
10th Percentile - - £12.03
25th Percentile - - £14.91
Median hourly rate - - £21.67
75th Percentile - - £30.13
90th Percentile - - £36.95
London median hourly rate £16.86 £38.22 £26.00
% change year-on-year -55.88% +46.98% +44.44%

All Process and Methodology Skills
Central London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,207 3,501 4,170
As % of all contract IT jobs advertised in Central London 90.64% 91.34% 91.79%
Number of daily rates quoted 1,572 2,371 3,191
10th Percentile £350 £325 £375
25th Percentile £450 £463 £475
Median daily rate (50th Percentile) £550 £600 £570
Median % change year-on-year -8.33% +5.26% +8.57%
75th Percentile £688 £725 £675
90th Percentile £800 £820 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 24 30 43
10th Percentile £20.01 £15.23 £18.50
25th Percentile £22.38 £18.50 £22.63
Median hourly rate £27.81 £35.00 £40.50
Median % change year-on-year -20.54% -13.58% +102.50%
75th Percentile £29.11 £57.50 £53.50
90th Percentile £41.29 £88.30 £65.10
London median hourly rate £28.75 £39.00 £36.75
% change year-on-year -26.28% +6.12% +12.47%

Service Delivery
Job Vacancy Trend in Central London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Delivery in Central London

Service Delivery
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Delivery in Central London.

Daily rate trend for Service Delivery in Central London

Service Delivery
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Service Delivery in Central London over the 6 months to 6 May 2024.

Daily rate histogram for Service Delivery in Central London

Service Delivery
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Delivery in Central London.

Hourly rate trend for Service Delivery in Central London

Service Delivery
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Central London region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +28 21 £375 -16.67% 30
Camden - 6 £505 -
West End of London +5 1 £147 -65.12% 1
City of Westminster 0 1 - - 1
Service Delivery
London

Service Delivery
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) SharePoint
Applications
1 4 (11.11%) Microsoft Office
2 1 (2.78%) Microsoft Excel
Business Applications
1 3 (8.33%) Infor SunSystems
2 1 (2.78%) SAP MDM
2 1 (2.78%) SAP S/4HANA
Cloud Services
1 9 (25.00%) Microsoft 365
2 6 (16.67%) Azure
3 3 (8.33%) AWS
3 3 (8.33%) Azure Storage
3 3 (8.33%) OneDrive
4 1 (2.78%) Azure DevOps
4 1 (2.78%) Figma
4 1 (2.78%) Power Platform
Communications & Networking
1 3 (8.33%) DHCP
1 3 (8.33%) DNS
Database & Business Intelligence
1 1 (2.78%) Power BI
General
1 12 (33.33%) Finance
2 8 (22.22%) Social Skills
3 5 (13.89%) Analytical Skills
4 4 (11.11%) Public Sector
5 3 (8.33%) Financial Institution
6 2 (5.56%) Local Government
7 1 (2.78%) Back Office
7 1 (2.78%) Influencing Skills
Job Titles
1 9 (25.00%) Delivery Manager
2 7 (19.44%) Project Manager
3 6 (16.67%) Service Delivery Manager
3 6 (16.67%) Service Manager
4 4 (11.11%) ITIL Manager
4 4 (11.11%) ITIL Service Delivery Manager
4 4 (11.11%) ITIL Service Manager
4 4 (11.11%) Transformation Manager
4 4 (11.11%) Transformation Project Manager
5 3 (8.33%) Analyst
5 3 (8.33%) Cloud Engineer
5 3 (8.33%) Cloud Infrastructure Engineer
5 3 (8.33%) Infrastructure Engineer
5 3 (8.33%) IT Engineer
5 3 (8.33%) IT Support
5 3 (8.33%) IT Support Engineer
5 3 (8.33%) Support Engineer
5 3 (8.33%) Support Manager
6 2 (5.56%) Architect
6 2 (5.56%) Enterprise Architect
Miscellaneous
1 2 (5.56%) CMDB
1 2 (5.56%) Taxonomies
2 1 (2.78%) Data Structures
2 1 (2.78%) Enterprise Storage
2 1 (2.78%) Operational Technology
2 1 (2.78%) Smart Energy
Operating Systems
1 8 (22.22%) Windows
2 3 (8.33%) Windows 7
3 1 (2.78%) Linux
3 1 (2.78%) Mac OS
3 1 (2.78%) Unix
Processes & Methodologies
1 8 (22.22%) ITIL
2 6 (16.67%) Risk Analysis
2 6 (16.67%) Risk Management
2 6 (16.67%) Risk Register
3 5 (13.89%) Business Case
3 5 (13.89%) Continuous Improvement
3 5 (13.89%) Customer Service
3 5 (13.89%) Project Management
4 4 (11.11%) Roadmaps
4 4 (11.11%) Service Management
4 4 (11.11%) Systems Thinking
5 3 (8.33%) Agile
5 3 (8.33%) Capacity Management
5 3 (8.33%) Data Management
5 3 (8.33%) ERP
5 3 (8.33%) Incident Management
5 3 (8.33%) Infrastructure Engineering
5 3 (8.33%) ITSM
5 3 (8.33%) Knowledge Transfer
5 3 (8.33%) Migration
Qualifications
1 3 (8.33%) Azure Certification
1 3 (8.33%) Degree
2 2 (5.56%) SC Cleared
2 2 (5.56%) Security Cleared
3 1 (2.78%) ITIL Certification
3 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (8.33%) Data Quality
1 3 (8.33%) GDPR
1 3 (8.33%) SLA
2 1 (2.78%) WCAG
System Software
1 4 (11.11%) Active Directory
2 3 (8.33%) Hyper-V
2 3 (8.33%) VMware Infrastructure
Systems Management
1 1 (2.78%) Microsoft Intune
Vendors
1 10 (27.78%) Microsoft
2 3 (8.33%) Sage
2 3 (8.33%) ServiceNow
2 3 (8.33%) VMware
3 1 (2.78%) Apple
3 1 (2.78%) Cisco
3 1 (2.78%) Citrix
3 1 (2.78%) Dell
3 1 (2.78%) EMC
3 1 (2.78%) Salesforce
3 1 (2.78%) SAP
3 1 (2.78%) Unisys