The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cheltenham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 24 - 20
Rank change year-on-year
- 0
Contract jobs citing Service Management 2 0 1
As % of all contract IT jobs located in Cheltenham 1.67% - 1.20%
As % of the Processes & Methodologies category 2.35% - 1.61%
Number of daily rates quoted 2 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 - £325
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Contract IT job ads with a match in the
Processes & Methodologies category
85 47 62
As % of all contract IT jobs located in Cheltenham 70.83% 67.14% 74.70%
Number of daily rates quoted 60 31 18
Average daily rate £400 £363 £380
Average daily rate % change year-on-year
+10.34% -4.60%
90% offered a daily rate of more than £263 £225 £201
10% offered a daily rate of more than £500 £460 £425
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 5 5 7
Average hourly rate £40.00 £14.38 £31.00
Average hourly rate % change year-on-year
+178.26% -53.62%
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Daily Rate Trend in Cheltenham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cheltenham region.

Service Management Daily Rate Trend in Cheltenham

Service Management
Hourly Rate Trend in Cheltenham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cheltenham region.

Service Management Hourly Rate Trend in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 19 September 2014, IT contractor jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (75.00%) SLA
2 2 (50.00%) ITSM
2 2 (50.00%) XML
2 2 (50.00%) ITIL
2 2 (50.00%) MS Visio
2 2 (50.00%) VPN
2 2 (50.00%) Project Management
2 2 (50.00%) Change Management
2 2 (50.00%) Security Cleared
2 2 (50.00%) ITIL V3
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) ServiceNow
3 1 (25.00%) Relational Database
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Cisco ASA
3 1 (25.00%) SaaS
3 1 (25.00%) Firewall
3 1 (25.00%) Service Delivery
3 1 (25.00%) SSL
3 1 (25.00%) LAN
3 1 (25.00%) UNIX
3 1 (25.00%) Linux
3 1 (25.00%) LDAP
3 1 (25.00%) SharePoint
3 1 (25.00%) HTML
3 1 (25.00%) JavaScript
3 1 (25.00%) Oracle
3 1 (25.00%) SQL Server
3 1 (25.00%) MS Project
3 1 (25.00%) MS Office

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 2 (50.00%) MS Visio
2 1 (25.00%) MS Project
2 1 (25.00%) MS Office
Cloud Services
1 1 (25.00%) SaaS
Communications & Networking
1 2 (50.00%) VPN
2 1 (25.00%) Cisco ASA
2 1 (25.00%) Firewall
2 1 (25.00%) SSL
2 1 (25.00%) LAN
2 1 (25.00%) LDAP
2 1 (25.00%) MPLS
2 1 (25.00%) BGP
2 1 (25.00%) EIGRP
2 1 (25.00%) TACACS
Database & Business Intelligence
1 1 (25.00%) Relational Database
1 1 (25.00%) SQL Server
Job Titles
1 2 (50.00%) Analyst
2 1 (25.00%) ServiceNow Consultant
2 1 (25.00%) Senior Consultant
2 1 (25.00%) Consultant
2 1 (25.00%) Support Analyst
2 1 (25.00%) Applications Support
2 1 (25.00%) Network Analyst
2 1 (25.00%) Service Manager
2 1 (25.00%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 2 (50.00%) XML
2 1 (25.00%) HTML
2 1 (25.00%) CSS
2 1 (25.00%) JDBC
2 1 (25.00%) SOAP
2 1 (25.00%) Web Services
2 1 (25.00%) Ajax
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) CMDB
Operating Systems
1 1 (25.00%) UNIX
1 1 (25.00%) Linux
Processes & Methodologies
1 2 (50.00%) ITSM
1 2 (50.00%) ITIL
1 2 (50.00%) Project Management
1 2 (50.00%) Change Management
1 2 (50.00%) ITIL V3
2 1 (25.00%) Root Cause Analysis
2 1 (25.00%) Service Delivery
2 1 (25.00%) Workflow
2 1 (25.00%) Asset Management
2 1 (25.00%) Knowledge Management
2 1 (25.00%) Incident Management
2 1 (25.00%) Problem Management
2 1 (25.00%) Release Management
2 1 (25.00%) PRINCE
Programming Languages
1 1 (25.00%) JavaScript
Qualifications
1 2 (50.00%) Security Cleared
2 1 (25.00%) SC Cleared
2 1 (25.00%) DV Cleared
2 1 (25.00%) CCNA
2 1 (25.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 1 (25.00%) ServiceNow
1 1 (25.00%) Oracle
1 1 (25.00%) Cisco
1 1 (25.00%) Microsoft
1 1 (25.00%) Juniper
1 1 (25.00%) Nokia
1 1 (25.00%) CheckPoint
Cheltenham
Capita - ITMS
Rate: £450 - £550 per day
Posted: 16 days ago