The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 37 28 38
Rank change year-on-year
-9 +10
Contract jobs citing Service Management 14 1 8
As % of all contract IT jobs located in Gloucestershire 2.99% 0.45% 1.86%
As % of the Processes & Methodologies category 5.04% 0.74% 2.68%
Number of daily rates quoted 7 0 7
Average daily rate
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£425 - £450
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
278 135 299
As % of all contract IT jobs located in Gloucestershire 59.28% 60.54% 69.70%
Number of daily rates quoted 138 72 159
Average daily rate £391 £365 £375
Average daily rate % change year-on-year
+7.19% -2.66%
90% offered a daily rate of more than £275 £225 £294
10% offered a daily rate of more than £505 £435 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 21 17 30
Average hourly rate £37.50 £14.38 £33.00
Average hourly rate % change year-on-year
+160.86% -56.43%
90% offered a hourly rate of more than £24.00 £12.75 £25.00
10% offered a hourly rate of more than £42.50 £41.75 £39.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Service Management Daily Rate Trend in Gloucestershire

Service Management
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Service Management Hourly Rate Trend in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tewkesbury - 3 - -
Cheltenham - 1 £400 -
Filton - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 22 August 2014, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (63.16%) ITIL
2 10 (52.63%) Service Delivery
3 9 (47.37%) Security Cleared
4 7 (36.84%) SharePoint
5 6 (31.58%) Windows
5 6 (31.58%) SLA
6 5 (26.32%) ITSM
6 5 (26.32%) DV Cleared
6 5 (26.32%) ISO/IEC 27001
6 5 (26.32%) MS Visio
6 5 (26.32%) MS Office
6 5 (26.32%) Project Management
7 4 (21.05%) Internet
7 4 (21.05%) Microsoft
7 4 (21.05%) PMP
7 4 (21.05%) PMI Certification
7 4 (21.05%) PRINCE2
7 4 (21.05%) ISO 9001
7 4 (21.05%) Degree
7 4 (21.05%) SC Cleared
7 4 (21.05%) Time Management
7 4 (21.05%) Change Management
7 4 (21.05%) Supplier Management
8 3 (15.79%) Process Management
8 3 (15.79%) MongoDB
8 3 (15.79%) Continuous Improvement
8 3 (15.79%) Process Improvement
8 3 (15.79%) Linux
8 3 (15.79%) C++
8 3 (15.79%) Java

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (36.84%) SharePoint
2 2 (10.53%) SharePoint 2010
3 1 (5.26%) Eucalyptus
3 1 (5.26%) OpenStack
3 1 (5.26%) IIS
Applications
1 5 (26.32%) MS Visio
1 5 (26.32%) MS Office
2 1 (5.26%) MS Project
Cloud Services
1 1 (5.26%) Microsoft Azure
1 1 (5.26%) SaaS
Communications & Networking
1 4 (21.05%) Internet
2 1 (5.26%) Ethernet
2 1 (5.26%) VPN
2 1 (5.26%) DNS
2 1 (5.26%) SSL
2 1 (5.26%) LDAP
2 1 (5.26%) LAN
2 1 (5.26%) WAN
Database & Business Intelligence
1 3 (15.79%) MongoDB
1 3 (15.79%) MySQL
2 2 (10.53%) Oracle Database
3 1 (5.26%) Relational Database
3 1 (5.26%) SQL Server
Development Applications
1 2 (10.53%) Oracle APEX
General
1 2 (10.53%) Telecoms
2 1 (5.26%) Finance
2 1 (5.26%) Military
Job Titles
1 6 (31.58%) Service Manager
2 5 (26.32%) Project Manager
3 4 (21.05%) Technical Project Manager
3 4 (21.05%) Technical Manager
4 3 (15.79%) Service Level Manager
4 3 (15.79%) Consultant
5 2 (10.53%) Architect
6 1 (5.26%) Applications Support Analyst
6 1 (5.26%) Data Centre Manager
6 1 (5.26%) Technical Leader
6 1 (5.26%) Information Assurance Consultant
6 1 (5.26%) Data Centre Project Manager
6 1 (5.26%) ServiceNow Consultant
6 1 (5.26%) Analyst
6 1 (5.26%) Technical Architect
6 1 (5.26%) Senior Consultant
6 1 (5.26%) Support Analyst
6 1 (5.26%) Support Engineer
6 1 (5.26%) Applications Support
6 1 (5.26%) Administrator
Libraries, Frameworks & Software Standards
1 2 (10.53%) XML
1 2 (10.53%) Drools
2 1 (5.26%) Ajax
2 1 (5.26%) Ruby on Rails
2 1 (5.26%) Java EE
2 1 (5.26%) CSS
2 1 (5.26%) JDBC
2 1 (5.26%) SOAP
2 1 (5.26%) Web Services
2 1 (5.26%) HTML
Miscellaneous
1 1 (5.26%) CESG
1 1 (5.26%) CESG CLAS
1 1 (5.26%) CMDB
1 1 (5.26%) RMADS
1 1 (5.26%) Replication
Operating Systems
1 6 (31.58%) Windows
2 3 (15.79%) Linux
3 2 (10.53%) UNIX
3 2 (10.53%) Windows Server 2008
Processes & Methodologies
1 12 (63.16%) ITIL
2 10 (52.63%) Service Delivery
3 5 (26.32%) ITSM
3 5 (26.32%) Project Management
4 4 (21.05%) PRINCE2
4 4 (21.05%) Time Management
4 4 (21.05%) Change Management
4 4 (21.05%) Supplier Management
5 3 (15.79%) Process Management
5 3 (15.79%) Continuous Improvement
5 3 (15.79%) Process Improvement
6 2 (10.53%) Configuration Management
6 2 (10.53%) ITIL V3
6 2 (10.53%) Release Management
7 1 (5.26%) Knowledge Management
7 1 (5.26%) Asset Management
7 1 (5.26%) Risk Management
7 1 (5.26%) Incident Management
7 1 (5.26%) Enterprise Architecture
7 1 (5.26%) Problem Management
Programming Languages
1 3 (15.79%) C++
1 3 (15.79%) Java
2 2 (10.53%) Shell Script
2 2 (10.53%) Perl
2 2 (10.53%) Python
2 2 (10.53%) Ruby
3 1 (5.26%) C
3 1 (5.26%) SQL
3 1 (5.26%) JavaScript
Qualifications
1 9 (47.37%) Security Cleared
2 5 (26.32%) DV Cleared
3 4 (21.05%) PMP
3 4 (21.05%) PMI Certification
3 4 (21.05%) Degree
3 4 (21.05%) SC Cleared
4 2 (10.53%) Microsoft Certification
4 2 (10.53%) ITIL Certification
4 2 (10.53%) MCTS
5 1 (5.26%) CISSP
Quality Assurance & Compliance
1 6 (31.58%) SLA
2 5 (26.32%) ISO/IEC 27001
3 4 (21.05%) ISO 9001
System Software
1 1 (5.26%) VMware Infrastructure
1 1 (5.26%) Hyper-V
1 1 (5.26%) Active Directory
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) Oracle
3 2 (10.53%) HP
4 1 (5.26%) ServiceNow
4 1 (5.26%) Cisco
4 1 (5.26%) Remedy
4 1 (5.26%) NetApp
4 1 (5.26%) VMware