The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 49 52 47
Rank change year-on-year
+3 -5
Contract jobs citing Service Management 3 4 7
As % of all contract IT jobs located in Gloucestershire 0.69% 0.79% 1.40%
As % of the Processes & Methodologies category 0.89% 1.00% 1.99%
Number of daily rates quoted 0 1 3
Median daily rate - £413 £405
Median daily rate % change year-on-year
- +1.85%
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 2 0 0
Median hourly rate £12.50 - -
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
336 401 352
As % of all contract IT jobs located in Gloucestershire 77.60% 78.78% 70.54%
Number of daily rates quoted 212 227 189
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £275 £298 £300
10% offered a daily rate of more than £550 £500 £494
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 36 21 11
Median hourly rate £27.50 £27.50 £27.50
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Management
Jobs Demand Trend in Gloucestershire

The demand trend of contract jobs across the Gloucestershire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Service Management Daily Rate Trend in Gloucestershire

Service Management
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Service Management Hourly Rate Trend in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester - 2 - - 2
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 7 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Gloucestershire region with a requirement for Service Management.

1 7 (63.64%) Security Cleared
2 6 (54.55%) SCCM
2 6 (54.55%) ITIL
3 5 (45.45%) Windows
4 4 (36.36%) LAN
4 4 (36.36%) Microsoft
4 4 (36.36%) CCNP
4 4 (36.36%) CCNA
4 4 (36.36%) WAN
4 4 (36.36%) HP
4 4 (36.36%) Cisco Certification
4 4 (36.36%) SC Cleared
4 4 (36.36%) Infrastructure Management
4 4 (36.36%) Military
5 3 (27.27%) Windows Vista
5 3 (27.27%) Remedy ITSM
5 3 (27.27%) Cisco
5 3 (27.27%) IBM
5 3 (27.27%) VoIP
5 3 (27.27%) ITSM
5 3 (27.27%) Management Information System
5 3 (27.27%) BMC
5 3 (27.27%) Remedy
5 3 (27.27%) Data Centre
6 2 (18.18%) Network Optimisation
6 2 (18.18%) Netcool
6 2 (18.18%) Change Management
6 2 (18.18%) Firewall
6 2 (18.18%) CCDA
6 2 (18.18%) Active Directory

Service Management
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) CICS
Applications
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Office
Business Applications
1 3 (27.27%) Remedy ITSM
2 1 (9.09%) Maximo
Cloud Services
1 1 (9.09%) Mimecast
Communications & Networking
1 4 (36.36%) LAN
1 4 (36.36%) WAN
2 3 (27.27%) VoIP
3 2 (18.18%) Firewall
4 1 (9.09%) WebEx
Database & Business Intelligence
1 1 (9.09%) DB2
1 1 (9.09%) SQL Server
Development Applications
1 1 (9.09%) MSI
General
1 4 (36.36%) Military
2 1 (9.09%) Aerospace
2 1 (9.09%) Finance
2 1 (9.09%) Manufacturing
Job Titles
1 6 (54.55%) Network Engineer
2 3 (27.27%) Network Support
2 3 (27.27%) Network Support Engineer
2 3 (27.27%) SC Cleared Network Engineer
2 3 (27.27%) Support Engineer
3 2 (18.18%) Cabling Engineer
3 2 (18.18%) Data Network Engineer
3 2 (18.18%) Voice Engineer
3 2 (18.18%) Voice Network Engineer
4 1 (9.09%) Administrator
4 1 (9.09%) Applications Engineer
4 1 (9.09%) Data Centre Engineer
4 1 (9.09%) Data Engineer
4 1 (9.09%) IT Engineer
4 1 (9.09%) MIS Manager
4 1 (9.09%) RACF Administrator
4 1 (9.09%) Security Administrator
4 1 (9.09%) Service Desk Engineer
4 1 (9.09%) Team Leader
Miscellaneous
1 3 (27.27%) Data Centre
1 3 (27.27%) Management Information System
2 1 (9.09%) Mainframe
Operating Systems
1 5 (45.45%) Windows
2 3 (27.27%) Windows Vista
3 2 (18.18%) Windows 7
4 1 (9.09%) Windows Server 2008
4 1 (9.09%) zOS
Processes & Methodologies
1 6 (54.55%) ITIL
2 4 (36.36%) Infrastructure Management
3 3 (27.27%) ITSM
4 2 (18.18%) Change Control
4 2 (18.18%) Change Management
4 2 (18.18%) Network Design
4 2 (18.18%) Network Optimisation
4 2 (18.18%) Network Planning
5 1 (9.09%) Application Packaging
5 1 (9.09%) CAFM
5 1 (9.09%) Configuration Management
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) ITIL V3
5 1 (9.09%) Line Management
5 1 (9.09%) Project Management
5 1 (9.09%) Root Cause Analysis
5 1 (9.09%) Time Management
5 1 (9.09%) Unit Testing
5 1 (9.09%) Validation
Programming Languages
1 1 (9.09%) PowerShell
1 1 (9.09%) SQL
Qualifications
1 7 (63.64%) Security Cleared
2 4 (36.36%) CCNA
2 4 (36.36%) CCNP
2 4 (36.36%) Cisco Certification
2 4 (36.36%) SC Cleared
3 2 (18.18%) CCDA
3 2 (18.18%) DV Cleared
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) Microsoft App-V
2 1 (9.09%) RACF
Systems Management
1 6 (54.55%) SCCM
2 2 (18.18%) Netcool
2 2 (18.18%) SCOM
2 2 (18.18%) WhatsUp Gold
3 1 (9.09%) DameWare
3 1 (9.09%) zSecure
Vendors
1 4 (36.36%) HP
1 4 (36.36%) Microsoft
2 3 (27.27%) BMC
2 3 (27.27%) Cisco
2 3 (27.27%) IBM
2 3 (27.27%) Remedy