The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 39 54 19
Rank change year-on-year
+15 -35
Contract jobs citing Service Management 12 3 23
As % of all contract IT jobs located in Gloucestershire 2.61% 0.58% 7.64%
As % of the Processes & Methodologies category 3.33% 0.82% 11.39%
Number of daily rates quoted 5 0 10
Average daily rate £400 - £483
90% offered a daily rate of more than £235 - £368
10% offered a daily rate of more than £408 - £490
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 1 0 2
Average hourly rate £12.00 - £14.25
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
360 368 202
As % of all contract IT jobs located in Gloucestershire 78.43% 71.18% 67.11%
Number of daily rates quoted 209 224 97
Average daily rate £415 £400 £400
Average daily rate % change year-on-year
+3.75% -
90% offered a daily rate of more than £310 £306 £268
10% offered a daily rate of more than £508 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 26 23 17
Average hourly rate £39.27 £40.00 £13.50
Average hourly rate % change year-on-year
-1.82% +196.29%
90% offered a hourly rate of more than £23.00 £27.50 £12.75
10% offered a hourly rate of more than £46.20 £44.00 £45.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Service Management Daily Rate Trend in Gloucestershire

Service Management
Daily Rate Histogram in Gloucestershire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Gloucestershire region over the 3 months to 5 February 2016.

Service Management Daily Rate Histogram in Gloucestershire

Service Management
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Service Management Hourly Rate Trend in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +10 4 £400 - 4
Gloucester - 4 £125 -
Filton - 2 - -
Stroud - 1 - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 5 February 2016, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (66.67%) Security Cleared
2 8 (53.33%) Windows
3 7 (46.67%) Active Directory
3 7 (46.67%) DV Cleared
4 6 (40.00%) VMware Infrastructure
4 6 (40.00%) VMware
4 6 (40.00%) ITIL
4 6 (40.00%) Cisco
5 5 (33.33%) Microsoft
5 5 (33.33%) Linux
5 5 (33.33%) WAN
5 5 (33.33%) OpenStack
5 5 (33.33%) Data Centre
6 4 (26.67%) ITIL V3
6 4 (26.67%) LAN
6 4 (26.67%) DNS
6 4 (26.67%) HP
6 4 (26.67%) Microsoft Azure
7 3 (20.00%) Amazon AWS
7 3 (20.00%) Windows 7
7 3 (20.00%) Kanban
7 3 (20.00%) Data Migration
7 3 (20.00%) Hyper-V
7 3 (20.00%) Migration
7 3 (20.00%) Scrum
7 3 (20.00%) Replication
7 3 (20.00%) Load Balancing
7 3 (20.00%) Java EE
7 3 (20.00%) Agile Software Development
7 3 (20.00%) SLA

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) OpenStack
2 3 (20.00%) Eucalyptus
2 3 (20.00%) JBoss
2 3 (20.00%) Tomcat
3 1 (6.67%) MS Exchange
Applications
1 3 (20.00%) MS Excel
1 3 (20.00%) MS Office
2 1 (6.67%) MS PowerPoint
2 1 (6.67%) MS Project
2 1 (6.67%) MS Visio
Business Applications
1 1 (6.67%) Remedy ITSM
Cloud Services
1 4 (26.67%) Microsoft Azure
2 3 (20.00%) Amazon AWS
3 2 (13.33%) Mimecast
Communications & Networking
1 5 (33.33%) WAN
2 4 (26.67%) DNS
2 4 (26.67%) LAN
3 3 (20.00%) Ethernet
3 3 (20.00%) HTTP
3 3 (20.00%) VoIP
4 2 (13.33%) WebEx
5 1 (6.67%) DHCP
5 1 (6.67%) Internet
5 1 (6.67%) IP Telephony
5 1 (6.67%) MPLS
5 1 (6.67%) VPN
Development Applications
1 2 (13.33%) Git (software)
1 2 (13.33%) Jenkins
General
1 3 (20.00%) Finance
2 2 (13.33%) Aerospace
2 2 (13.33%) Manufacturing
2 2 (13.33%) Telecoms
3 1 (6.67%) Banking
Job Titles
1 3 (20.00%) Architect
2 2 (13.33%) Administrator
2 2 (13.33%) Analyst
2 2 (13.33%) IT Engineer
2 2 (13.33%) Service Desk Engineer
2 2 (13.33%) Systems Administrator
3 1 (6.67%) Application Support Team Leader
3 1 (6.67%) Data Centre Manager
3 1 (6.67%) Data Centre Project Manager
3 1 (6.67%) Desktop Engineer
3 1 (6.67%) Desktop Support Analyst
3 1 (6.67%) Desktop Support Engineer
3 1 (6.67%) Infrastructure Engineer
3 1 (6.67%) Infrastructure Support Analyst
3 1 (6.67%) Linux Administrator
3 1 (6.67%) Service Desk Analyst
3 1 (6.67%) Team Leader
3 1 (6.67%) Trainee Service Desk Analyst
3 1 (6.67%) Windows Administrator
3 1 (6.67%) z/OS Specialist
Libraries, Frameworks & Software Standards
1 3 (20.00%) Java EE
2 2 (13.33%) SOAP
Miscellaneous
1 5 (33.33%) Data Centre
2 3 (20.00%) Private Cloud
2 3 (20.00%) Public Cloud
2 3 (20.00%) Replication
3 2 (13.33%) Mainframe
3 2 (13.33%) Management Information System
4 1 (6.67%) Computer Science
4 1 (6.67%) Fat Client
4 1 (6.67%) PMI
4 1 (6.67%) Thin Client
Operating Systems
1 8 (53.33%) Windows
2 5 (33.33%) Linux
3 3 (20.00%) Unix
3 3 (20.00%) Windows 7
4 2 (13.33%) CentOS
5 1 (6.67%) Windows Server
5 1 (6.67%) Windows Vista
5 1 (6.67%) zOS
Processes & Methodologies
1 6 (40.00%) ITIL
2 4 (26.67%) ITIL V3
3 3 (20.00%) Agile Software Development
3 3 (20.00%) Change Management
3 3 (20.00%) Data Migration
3 3 (20.00%) DevOps
3 3 (20.00%) ITSM
3 3 (20.00%) Kanban
3 3 (20.00%) Load Balancing
3 3 (20.00%) Migration
3 3 (20.00%) Scrum
4 2 (13.33%) Change Control
4 2 (13.33%) Continuous Delivery
4 2 (13.33%) Continuous Integration
4 2 (13.33%) Cybersecurity
4 2 (13.33%) Unit Testing
4 2 (13.33%) Validation
5 1 (6.67%) Continuous Improvement
5 1 (6.67%) Infrastructure Management
5 1 (6.67%) Stakeholder Engagement
Programming Languages
1 2 (13.33%) Bash Shell
1 2 (13.33%) Python
2 1 (6.67%) C
2 1 (6.67%) PowerShell
Qualifications
1 10 (66.67%) Security Cleared
2 7 (46.67%) DV Cleared
3 1 (6.67%) APMG
3 1 (6.67%) Degree
3 1 (6.67%) ITIL Certification
3 1 (6.67%) MCP
3 1 (6.67%) MCSE
3 1 (6.67%) Microsoft Certification
3 1 (6.67%) PMI Certification
3 1 (6.67%) PRINCE2 Practitioner
3 1 (6.67%) SC Cleared
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 7 (46.67%) Active Directory
2 6 (40.00%) VMware Infrastructure
3 3 (20.00%) Hyper-V
4 2 (13.33%) ACF2
4 2 (13.33%) XenApp
5 1 (6.67%) BitLocker
5 1 (6.67%) Microsoft App-V
5 1 (6.67%) UAG
5 1 (6.67%) XenDesktop
Systems Management
1 2 (13.33%) DameWare
1 2 (13.33%) Opscode Chef
1 2 (13.33%) Puppet
1 2 (13.33%) SCCM
1 2 (13.33%) zSecure
Vendors
1 6 (40.00%) Cisco
1 6 (40.00%) VMware
2 5 (33.33%) Microsoft
3 4 (26.67%) HP
4 3 (20.00%) NetApp
5 2 (13.33%) Atlassian
5 2 (13.33%) Citrix
5 2 (13.33%) Red Hat
6 1 (6.67%) AppSense
6 1 (6.67%) BMC
6 1 (6.67%) Canon
6 1 (6.67%) IBM
6 1 (6.67%) LANDesk
6 1 (6.67%) Remedy
6 1 (6.67%) Sophos