The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 43 45 40
Rank change year-on-year
+2 -5
Contract jobs citing Service Management 12 6 7
As % of all contract IT jobs located in Gloucestershire 2.49% 1.37% 1.75%
As % of the Processes & Methodologies category 3.29% 1.79% 2.78%
Number of daily rates quoted 8 1 2
Median daily rate £493 £425 £450
Median daily rate % change year-on-year
+15.88% -5.55%
90% offered a daily rate of more than £431 £425 £430
10% offered a daily rate of more than £595 £425 £470
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
365 335 252
As % of all contract IT jobs located in Gloucestershire 75.73% 76.48% 62.84%
Number of daily rates quoted 209 224 147
Median daily rate £413 £408 £388
Median daily rate % change year-on-year
+1.22% +5.16%
90% offered a daily rate of more than £300 £290 £291
10% offered a daily rate of more than £600 £510 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 15 19 37
Median hourly rate £27.50 £27.50 £36.00
Median hourly rate % change year-on-year
- -23.61%
90% offered a hourly rate of more than £25.00 £27.50 £22.50
10% offered a hourly rate of more than £42.50 £47.20 £42.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Gloucestershire

The demand trend of contract jobs across the Gloucestershire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Service Management Daily Rate Trend in Gloucestershire

Service Management
Daily Rate Histogram in Gloucestershire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Gloucestershire region over the 3 months to 28 June 2016.

Service Management Daily Rate Histogram in Gloucestershire

Service Management
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Service Management Hourly Rate Trend in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester - 7 £463 - 2
Cheltenham - 2 £475 - 2
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 28 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Gloucestershire region with a requirement for Service Management.

1 11 (44.00%) ITIL
2 10 (40.00%) Security Cleared
2 10 (40.00%) ACF2
2 10 (40.00%) zSecure
3 9 (36.00%) Management Information System
4 8 (32.00%) Windows
4 8 (32.00%) ITIL V3
5 7 (28.00%) Validation
5 7 (28.00%) DV Cleared
6 6 (24.00%) Mainframe
6 6 (24.00%) Cisco
6 6 (24.00%) Windows 7
6 6 (24.00%) Unit Testing
7 5 (20.00%) Telecoms
7 5 (20.00%) CA
7 5 (20.00%) SLA
7 5 (20.00%) Microsoft
7 5 (20.00%) Active Directory
7 5 (20.00%) MS Excel
7 5 (20.00%) MS Exchange
7 5 (20.00%) VoIP
7 5 (20.00%) ITSM
7 5 (20.00%) Service Delivery
8 4 (16.00%) Internet
8 4 (16.00%) Sophos
8 4 (16.00%) WAN
8 4 (16.00%) LAN
8 4 (16.00%) VPN
8 4 (16.00%) Citrix
8 4 (16.00%) Finance

Service Management
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.00%) MS Exchange
2 1 (4.00%) Exchange Server 2010
2 1 (4.00%) Exchange Server 2013
2 1 (4.00%) JBoss
2 1 (4.00%) OpenStack
2 1 (4.00%) SharePoint
2 1 (4.00%) SharePoint 2010
2 1 (4.00%) Skype for Business
2 1 (4.00%) Tomcat
Applications
1 5 (20.00%) MS Excel
2 2 (8.00%) MS Office
Business Applications
1 1 (4.00%) Remedy ITSM
1 1 (4.00%) SAP Oil and Gas
Cloud Services
1 1 (4.00%) Mimecast
Communications & Networking
1 5 (20.00%) VoIP
2 4 (16.00%) Internet
2 4 (16.00%) LAN
2 4 (16.00%) VPN
2 4 (16.00%) WAN
3 1 (4.00%) Firewall
3 1 (4.00%) HTTP
3 1 (4.00%) WebEx
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server 2008
1 1 (4.00%) SQL Server 2012
Development Applications
1 2 (8.00%) Jenkins
2 1 (4.00%) Git (software)
2 1 (4.00%) Selenium
General
1 5 (20.00%) Telecoms
2 4 (16.00%) Finance
3 3 (12.00%) Marketing
4 2 (8.00%) Banking
4 2 (8.00%) Manufacturing
4 2 (8.00%) Retail
5 1 (4.00%) Aerospace
5 1 (4.00%) Billing
5 1 (4.00%) Electronics
5 1 (4.00%) Military
Job Titles
1 6 (24.00%) Analyst
2 5 (20.00%) Support Engineer
3 4 (16.00%) Desktop Engineer
3 4 (16.00%) Desktop Support
3 4 (16.00%) Desktop Support Engineer
3 4 (16.00%) Infrastructure Engineer
3 4 (16.00%) Infrastructure Support
3 4 (16.00%) Infrastructure Support Engineer
4 3 (12.00%) Consultant
4 3 (12.00%) Desktop Analyst
4 3 (12.00%) Desktop Support Analyst
4 3 (12.00%) Infrastructure Analyst
4 3 (12.00%) Infrastructure Support Analyst
4 3 (12.00%) Support Analyst
5 2 (8.00%) Application Support Team Leader
5 2 (8.00%) Applications Support
5 2 (8.00%) Security Analyst
5 2 (8.00%) Security Consultant
5 2 (8.00%) Support Team Leader
5 2 (8.00%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (4.00%) SOAP
Miscellaneous
1 9 (36.00%) Management Information System
2 6 (24.00%) Mainframe
3 3 (12.00%) CMDB
3 3 (12.00%) Data Structures
4 2 (8.00%) Computer Science
4 2 (8.00%) Data Centre
4 2 (8.00%) Health Informatics
4 2 (8.00%) Informatics
4 2 (8.00%) Smartphone
5 1 (4.00%) Video Conferencing
Operating Systems
1 8 (32.00%) Windows
2 6 (24.00%) Windows 7
3 3 (12.00%) zOS
4 2 (8.00%) Linux
5 1 (4.00%) CentOS
5 1 (4.00%) Windows Server 2008
5 1 (4.00%) Windows Server 2012
5 1 (4.00%) Windows Vista
Processes & Methodologies
1 11 (44.00%) ITIL
2 8 (32.00%) ITIL V3
3 7 (28.00%) Validation
4 6 (24.00%) Unit Testing
5 5 (20.00%) ITSM
5 5 (20.00%) Service Delivery
6 4 (16.00%) Change Control
6 4 (16.00%) Infrastructure Management
6 4 (16.00%) Performance Optimisation
6 4 (16.00%) Resource Management
7 3 (12.00%) Change Management
8 2 (8.00%) Agile Software Development
8 2 (8.00%) Configuration Management
8 2 (8.00%) Performance Monitoring
8 2 (8.00%) Scrum
8 2 (8.00%) Software Licensing
9 1 (4.00%) Continuous Delivery
9 1 (4.00%) Cost Transparency
9 1 (4.00%) DevOps
9 1 (4.00%) Line Management
Programming Languages
1 2 (8.00%) Python
2 1 (4.00%) Bash Shell
2 1 (4.00%) Java
2 1 (4.00%) Ruby
Qualifications
1 10 (40.00%) Security Cleared
2 7 (28.00%) DV Cleared
3 2 (8.00%) MCP
4 1 (4.00%) ISEB
4 1 (4.00%) ISTQB
4 1 (4.00%) ITIL Certification
4 1 (4.00%) MCSE
4 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (20.00%) SLA
2 3 (12.00%) Sarbanes-Oxley
System Software
1 10 (40.00%) ACF2
2 5 (20.00%) Active Directory
3 4 (16.00%) BitLocker
3 4 (16.00%) Microsoft App-V
3 4 (16.00%) UAG
3 4 (16.00%) XenApp
3 4 (16.00%) XenDesktop
4 3 (12.00%) RACF
5 1 (4.00%) Firmware
5 1 (4.00%) Hyper-V
5 1 (4.00%) Virtual Machines
5 1 (4.00%) VMware Infrastructure
Systems Management
1 10 (40.00%) zSecure
2 2 (8.00%) SCCM
3 1 (4.00%) DameWare
3 1 (4.00%) McAfee ePO
3 1 (4.00%) Microsoft Data Protection Manager
3 1 (4.00%) Opscode Chef
3 1 (4.00%) Puppet
Vendors
1 6 (24.00%) Cisco
2 5 (20.00%) CA
2 5 (20.00%) Microsoft
3 4 (16.00%) AppSense
3 4 (16.00%) Canon
3 4 (16.00%) Citrix
3 4 (16.00%) Sophos
4 2 (8.00%) Dell
4 2 (8.00%) Forcepoint
4 2 (8.00%) HP
4 2 (8.00%) Remedy
5 1 (4.00%) Atlassian
5 1 (4.00%) BMC
5 1 (4.00%) IBM
5 1 (4.00%) Intel Security
5 1 (4.00%) Red Hat
5 1 (4.00%) SAP
5 1 (4.00%) VMware