The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 49 37 25
Rank change year-on-year
-12 -12
Contract jobs citing Service Management 7 2 16
As % of all contract IT jobs located in Gloucestershire 1.41% 0.66% 4.52%
As % of the Processes & Methodologies category 2.16% 1.23% 6.27%
Number of daily rates quoted 4 1 6
Average daily rate
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£411 £200 £470
Average daily rate % change year-on-year
+105.62% -57.44%
90% offered a daily rate of more than £353 £200 £325
10% offered a daily rate of more than £418 £200 £479
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.50 £17.50
% change year-on-year
-3.22% -11.42%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
324 162 255
As % of all contract IT jobs located in Gloucestershire 65.19% 53.29% 72.03%
Number of daily rates quoted 177 87 97
Average daily rate £405 £375 £375
Average daily rate % change year-on-year
+8.00% -
90% offered a daily rate of more than £300 £200 £298
10% offered a daily rate of more than £478 £475 £480
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 14 22 31
Average hourly rate £27.50 £30.00 £33.00
Average hourly rate % change year-on-year
-8.33% -9.09%
UK excluding London average hourly rate £25.00 £29.40 £29.00
% change year-on-year
-14.96% +1.37%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Service Management Daily Rate Trend in Gloucestershire

Service Management
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Service Management Hourly Rate Trend in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -4 1 £405 +102.50%
Cheltenham - 1 - - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 25 November 2014, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 13 (59.09%) Security Cleared
2 12 (54.55%) Service Delivery
3 11 (50.00%) ITIL
3 11 (50.00%) Windows
3 11 (50.00%) SharePoint
4 7 (31.82%) UNIX
4 7 (31.82%) Microsoft Certification
4 7 (31.82%) DV Cleared
4 7 (31.82%) Windows Server 2008
4 7 (31.82%) SharePoint 2010
5 6 (27.27%) Hyper-V
5 6 (27.27%) MS Visio
5 6 (27.27%) Military
5 6 (27.27%) Remedy
5 6 (27.27%) Project Management
6 5 (22.73%) MS Office
6 5 (22.73%) Microsoft
6 5 (22.73%) SC Cleared
6 5 (22.73%) ISO/IEC 27001
7 4 (18.18%) Degree
7 4 (18.18%) Supplier Management
7 4 (18.18%) MCTS
7 4 (18.18%) Time Management
7 4 (18.18%) SLA
7 4 (18.18%) Cisco
7 4 (18.18%) PMP
7 4 (18.18%) PMI Certification
7 4 (18.18%) PRINCE2
7 4 (18.18%) Linux
7 4 (18.18%) LAN

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 25 November 2014, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (50.00%) SharePoint
2 7 (31.82%) SharePoint 2010
3 3 (13.64%) MS Exchange
3 3 (13.64%) Eucalyptus
3 3 (13.64%) Lync
3 3 (13.64%) Exchange Server 2010
3 3 (13.64%) OpenStack
3 3 (13.64%) Exchange Server 2013
4 1 (4.55%) IIS
Applications
1 6 (27.27%) MS Visio
2 5 (22.73%) MS Office
3 1 (4.55%) MS Project
Cloud Services
1 3 (13.64%) Microsoft Azure
Communications & Networking
1 4 (18.18%) LAN
1 4 (18.18%) Internet
2 3 (13.64%) DNS
2 3 (13.64%) Ethernet
2 3 (13.64%) WAN
3 1 (4.55%) BGP
3 1 (4.55%) EIGRP
3 1 (4.55%) TACACS
3 1 (4.55%) MPLS
3 1 (4.55%) Firewall
3 1 (4.55%) VPN
3 1 (4.55%) Cisco ASA
Database & Business Intelligence
1 3 (13.64%) SQL Server
1 3 (13.64%) SQL Server 2008
1 3 (13.64%) SQL Server 2012
2 1 (4.55%) MySQL
2 1 (4.55%) MongoDB
General
1 6 (27.27%) Military
2 2 (9.09%) Finance
Job Titles
1 5 (22.73%) Project Manager
1 5 (22.73%) Service Manager
2 4 (18.18%) Technical Manager
2 4 (18.18%) Consultant
2 4 (18.18%) Technical Project Manager
3 3 (13.64%) Architect
3 3 (13.64%) Technical Architect
3 3 (13.64%) Administrator
3 3 (13.64%) Service Level Manager
4 2 (9.09%) Support Engineer
4 2 (9.09%) Applications Consultant
5 1 (4.55%) Analyst
5 1 (4.55%) Network Analyst
5 1 (4.55%) Data Centre Manager
5 1 (4.55%) Information Assurance Consultant
5 1 (4.55%) Data Centre Project Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) Java EE
2 1 (4.55%) Ruby on Rails
Miscellaneous
1 3 (13.64%) Replication
2 1 (4.55%) CESG
2 1 (4.55%) CESG CLAS
2 1 (4.55%) RMADS
2 1 (4.55%) Analytical Skills
Operating Systems
1 11 (50.00%) Windows
2 7 (31.82%) UNIX
2 7 (31.82%) Windows Server 2008
3 4 (18.18%) Linux
4 3 (13.64%) Windows 7
4 3 (13.64%) Windows Server 2012
Processes & Methodologies
1 12 (54.55%) Service Delivery
2 11 (50.00%) ITIL
3 6 (27.27%) Project Management
4 4 (18.18%) Supplier Management
4 4 (18.18%) Time Management
4 4 (18.18%) PRINCE2
4 4 (18.18%) Change Management
5 3 (13.64%) Process Management
5 3 (13.64%) ITSM
5 3 (13.64%) Migration
5 3 (13.64%) Data Migration
5 3 (13.64%) Data Protection
5 3 (13.64%) Load Balancing
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Process Improvement
6 1 (4.55%) Information Security
6 1 (4.55%) Risk Management
6 1 (4.55%) PRINCE
6 1 (4.55%) Cyber Security
6 1 (4.55%) ITIL V3
Programming Languages
1 1 (4.55%) Ruby
1 1 (4.55%) C++
1 1 (4.55%) Java
Qualifications
1 13 (59.09%) Security Cleared
2 7 (31.82%) Microsoft Certification
2 7 (31.82%) DV Cleared
3 5 (22.73%) SC Cleared
4 4 (18.18%) Degree
4 4 (18.18%) MCTS
4 4 (18.18%) PMP
4 4 (18.18%) PMI Certification
5 3 (13.64%) MCSE
6 1 (4.55%) CISSP
6 1 (4.55%) Cisco Certification
6 1 (4.55%) CCNA
Quality Assurance & Compliance
1 5 (22.73%) ISO/IEC 27001
2 4 (18.18%) SLA
2 4 (18.18%) ISO 9001
System Software
1 6 (27.27%) Hyper-V
2 3 (13.64%) Active Directory
2 3 (13.64%) VMware Infrastructure
Systems Management
1 3 (13.64%) SCCM
1 3 (13.64%) McAfee ePO
Vendors
1 6 (27.27%) Remedy
2 5 (22.73%) Microsoft
3 4 (18.18%) Cisco
4 3 (13.64%) McAfee
4 3 (13.64%) VMware
4 3 (13.64%) NetApp
5 2 (9.09%) HP
6 1 (4.55%) Nokia
6 1 (4.55%) CheckPoint
6 1 (4.55%) Juniper