The first table below looks at the demand for Service Management skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 22 53 37
Rank change year-on-year
+31 -16
Contract jobs citing Service Management 17 14 12
As % of all contract IT jobs located in Gloucestershire 6.204% 2.017% 2.797%
As % of the Processes & Methodologies category 9.444% 2.667% 4.580%
Number of daily rates quoted 12 5 4
Average daily rate £500 £425 £411
Average daily rate % change year-on-year
+17.64% +3.53%
90% offered a daily rate of more than £331 £405 £383
10% offered a daily rate of more than £575 £480 £511
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
180 525 262
As % of all contract IT jobs located in Gloucestershire 65.69% 75.65% 61.07%
Number of daily rates quoted 111 309 104
Average daily rate £380 £425 £363
Average daily rate % change year-on-year
-10.58% +17.24%
90% offered a daily rate of more than £300 £300 £200
10% offered a daily rate of more than £480 £500 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 21 25 36
Average hourly rate £29.00 £25.00 £32.50
Average hourly rate % change year-on-year
+16.00% -23.07%
90% offered a hourly rate of more than £15.84 £25.00 £18.00
10% offered a hourly rate of more than £42.50 £36.00 £37.50
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
South West

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Gloucestershire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gloucestershire region.

Gloucestershire Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Gloucestershire region over the 3 months to 17 May 2013.

Gloucestershire Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Gloucestershire region.

Gloucestershire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Cheltenham +31 5 £356 -13.69%
Service Management
South West

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 56 (84.85%) Security Cleared
2 53 (80.30%) DV Cleared
3 50 (75.76%) Windows
4 43 (65.15%) ITIL
5 41 (62.12%) C
5 41 (62.12%) Linux
6 29 (43.94%) Oracle
7 25 (37.88%) VMware
7 25 (37.88%) VMware Infrastructure
8 23 (34.85%) UNIX
8 23 (34.85%) Solaris
9 20 (30.30%) QlikView
10 19 (28.79%) SAN
10 19 (28.79%) Red Hat
11 17 (25.76%) Benchmarking
11 17 (25.76%) NetApp
11 17 (25.76%) HP
11 17 (25.76%) Ethernet
11 17 (25.76%) Cisco
11 17 (25.76%) IBM
11 17 (25.76%) LAN
11 17 (25.76%) WAN
11 17 (25.76%) Java
11 17 (25.76%) MySQL
11 17 (25.76%) Drools
11 17 (25.76%) Red Hat Enterprise Linux
11 17 (25.76%) Hyper-V
11 17 (25.76%) Scala
11 17 (25.76%) Enterprise Architecture
12 11 (16.67%) Management Information System

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 17 (25.76%) Drools
2 5 (7.576%) Web Services
3 3 (4.545%) Application Packaging
3 3 (4.545%) Software Packaging
Application Platforms
1 4 (6.061%) Oracle Application Server
2 3 (4.545%) WebLogic
Communications & Networking
1 19 (28.79%) SAN
2 17 (25.76%) LAN
2 17 (25.76%) WAN
2 17 (25.76%) Ethernet
3 2 (3.030%) HTTP
3 2 (3.030%) TCP/IP
3 2 (3.030%) DNS
3 2 (3.030%) DHCP
3 2 (3.030%) DSL
Database & Business Intelligence
1 20 (30.30%) QlikView
2 17 (25.76%) MySQL
3 5 (7.576%) SQL Server
Development Applications
1 3 (4.545%) MSI
2 2 (3.030%) TestDirector
General
1 3 (4.545%) Telecoms
1 3 (4.545%) Finance
Job Titles
1 17 (25.76%) Architect
1 17 (25.76%) Technical Architect
2 7 (10.61%) Support Engineer
2 7 (10.61%) Applications Manager
2 7 (10.61%) Software Manager
3 5 (7.576%) Designer
3 5 (7.576%) Software Engineer
4 4 (6.061%) Developer
4 4 (6.061%) Systems Administrator
4 4 (6.061%) Applications Support
4 4 (6.061%) Solutions Designer
4 4 (6.061%) Applications Developer
4 4 (6.061%) UNIX Administrator
4 4 (6.061%) Applications Support Engineer
4 4 (6.061%) UNIX Systems Administrator
5 3 (4.545%) Applications Packager
6 2 (3.030%) Systems Tester
6 2 (3.030%) Solaris Administrator
6 2 (3.030%) Linux Engineer
6 2 (3.030%) Technical Manager
Miscellaneous
1 11 (16.67%) Management Information System
2 8 (12.12%) Client/Server
3 5 (7.576%) Cloud Computing
4 2 (3.030%) Clustering
4 2 (3.030%) CMDB
Operating Systems
1 50 (75.76%) Windows
2 41 (62.12%) Linux
3 23 (34.85%) UNIX
3 23 (34.85%) Solaris
4 17 (25.76%) Red Hat Enterprise Linux
5 5 (7.576%) Windows 7
5 5 (7.576%) Windows XP
6 2 (3.030%) HPUX
Processes & Methodologies
1 43 (65.15%) ITIL
2 17 (25.76%) Benchmarking
2 17 (25.76%) Enterprise Architecture
3 9 (13.64%) ITSM
4 5 (7.576%) Test Scripting
5 4 (6.061%) Service Delivery
5 4 (6.061%) Data Security
5 4 (6.061%) Business Continuity
6 3 (4.545%) Project Management
6 3 (4.545%) PRINCE2
6 3 (4.545%) Root Cause Analysis
7 2 (3.030%) Software Deployment
7 2 (3.030%) Project Planning
8 1 (1.515%) Release Management
8 1 (1.515%) Password Management
Programming Languages
1 41 (62.12%) C
2 17 (25.76%) Java
2 17 (25.76%) Scala
3 5 (7.576%) Shell Script
4 3 (4.545%) PowerShell
4 3 (4.545%) SQL
5 2 (3.030%) Perl
Qualifications
1 56 (84.85%) Security Cleared
2 53 (80.30%) DV Cleared
3 9 (13.64%) Degree
4 6 (9.091%) HNC
5 5 (7.576%) SC Cleared
6 2 (3.030%) PRINCE2 Certification
6 2 (3.030%) Sun Certification
6 2 (3.030%) ITIL Certification
6 2 (3.030%) SCSA
Quality Assurance & Compliance
1 4 (6.061%) ISO/IEC 27001
System Software
1 25 (37.88%) VMware Infrastructure
2 17 (25.76%) Hyper-V
3 9 (13.64%) XenApp
4 8 (12.12%) Active Directory
4 8 (12.12%) VMware ESX
5 5 (7.576%) Microsoft App-V
6 2 (3.030%) NFS
Systems Management
1 2 (3.030%) HP Quality Center
Vendors
1 29 (43.94%) Oracle
2 25 (37.88%) VMware
3 19 (28.79%) Red Hat
4 17 (25.76%) NetApp
4 17 (25.76%) HP
4 17 (25.76%) Cisco
4 17 (25.76%) IBM
5 11 (16.67%) Citrix
6 2 (3.030%) Microsoft
6 2 (3.030%) Sun
6 2 (3.030%) Altiris