The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 51 46 40
Rank change year-on-year
-5 -6
Permanent jobs citing Service Management 6 4 2
As % of all permanent IT jobs located in Cheltenham 1.48% 1.40% 0.91%
As % of the Processes & Methodologies category 1.80% 1.67% 1.23%
Number of salaries quoted 6 1 2
Average salary £32,000 £22,500 £36,250
Average salary % change year-on-year
+42.22% -37.93%
90% offered a salary of more than £27,000 £22,500 £35,250
10% offered a salary of more than £41,250 £22,500 £37,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
334 239 162
As % of all permanent IT jobs located in Cheltenham 82.47% 83.86% 73.97%
Number of salaries quoted 277 205 148
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £30,000 £26,000 £28,000
10% offered a salary of more than £60,000 £50,000 £53,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Management across the Cheltenham region over the 3 months to 3 March 2015.

Service Management Salary Histogram in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 3 March 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (88.89%) ITIL
2 7 (77.78%) MS Office
2 7 (77.78%) MS Excel
2 7 (77.78%) Citrix
3 6 (66.67%) Microsoft
3 6 (66.67%) Active Directory
3 6 (66.67%) LAN
3 6 (66.67%) Windows
3 6 (66.67%) VMware
4 5 (55.56%) SCCM
4 5 (55.56%) Windows Server 2008
4 5 (55.56%) Windows Server 2012
4 5 (55.56%) DHCP
4 5 (55.56%) TCP/IP
4 5 (55.56%) DNS
5 4 (44.44%) ERP
5 4 (44.44%) Analytical Skills
5 4 (44.44%) Dynamics AX
6 3 (33.33%) Finance
6 3 (33.33%) Lync
6 3 (33.33%) Exchange Server 2010
6 3 (33.33%) Time Management
6 3 (33.33%) MS Exchange
7 2 (22.22%) SAP
7 2 (22.22%) Java
7 2 (22.22%) .NET
7 2 (22.22%) JD Edwards
7 2 (22.22%) Cisco
7 2 (22.22%) Resource Management
7 2 (22.22%) Change Management

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 3 March 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) MS Exchange
1 3 (33.33%) Lync
1 3 (33.33%) Exchange Server 2010
2 1 (11.11%) OpenStack
Applications
1 7 (77.78%) MS Office
1 7 (77.78%) MS Excel
Business Applications
1 4 (44.44%) Dynamics AX
Communications & Networking
1 6 (66.67%) LAN
2 5 (55.56%) DHCP
2 5 (55.56%) TCP/IP
2 5 (55.56%) DNS
3 1 (11.11%) MPLS
3 1 (11.11%) BGP
3 1 (11.11%) EIGRP
3 1 (11.11%) Firewall
3 1 (11.11%) Cisco ASA
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 3 (33.33%) Finance
Job Titles
1 7 (77.78%) Analyst
2 6 (66.67%) Support Analyst
3 4 (44.44%) Infrastructure Analyst
3 4 (44.44%) Infrastructure Support Analyst
4 2 (22.22%) Software Support Analyst
4 2 (22.22%) 2nd Line Support
5 1 (11.11%) Administrator
5 1 (11.11%) Network Analyst
5 1 (11.11%) Infrastructure Engineer
5 1 (11.11%) IT Administrator
5 1 (11.11%) 3rd Line Support
5 1 (11.11%) Systems Administrator
5 1 (11.11%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
Miscellaneous
1 4 (44.44%) Analytical Skills
Operating Systems
1 6 (66.67%) Windows
2 5 (55.56%) Windows Server 2008
2 5 (55.56%) Windows Server 2012
3 1 (11.11%) Red Hat Enterprise Linux
3 1 (11.11%) Linux
Processes & Methodologies
1 8 (88.89%) ITIL
2 4 (44.44%) ERP
3 3 (33.33%) Time Management
4 2 (22.22%) Change Management
4 2 (22.22%) Resource Management
5 1 (11.11%) Problem Management
5 1 (11.11%) Disaster Recovery
5 1 (11.11%) Configuration Management
5 1 (11.11%) Project Management
5 1 (11.11%) Root Cause Analysis
Programming Languages
1 2 (22.22%) Java
2 1 (11.11%) SQL
Qualifications
1 1 (11.11%) MCSA
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) ITIL Certification
1 1 (11.11%) VMware Certified Professional (VCP)
1 1 (11.11%) MCITP
1 1 (11.11%) SC Cleared
1 1 (11.11%) DV Cleared
1 1 (11.11%) Security Cleared
1 1 (11.11%) VCP4
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) VMware Infrastructure
Systems Management
1 5 (55.56%) SCCM
Vendors
1 7 (77.78%) Citrix
2 6 (66.67%) Microsoft
2 6 (66.67%) VMware
3 2 (22.22%) JD Edwards
3 2 (22.22%) SAP
3 2 (22.22%) Cisco
4 1 (11.11%) HP
4 1 (11.11%) Juniper
4 1 (11.11%) Nokia
4 1 (11.11%) Red Hat
4 1 (11.11%) CheckPoint
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £45000 - £55000 per annum
Posted: 4 days ago
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £45000 - £55000 per annum
Posted: 5 days ago