The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 55 41 43
Rank change year-on-year
-14 +2
Permanent jobs citing Service Management 6 7 5
As % of all permanent IT jobs located in Cheltenham 1.34% 2.55% 2.09%
As % of the Processes & Methodologies category 1.60% 3.23% 2.72%
Number of salaries quoted 6 3 2
Average salary £31,500 £77,500 £30,750
Average salary % change year-on-year
-59.35% +152.03%
90% offered a salary of more than £22,500 £33,500 £27,350
10% offered a salary of more than £32,000 £77,500 £34,150
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
374 217 184
As % of all permanent IT jobs located in Cheltenham 83.48% 78.91% 76.99%
Number of salaries quoted 311 180 165
Average salary £45,000 £37,500 £37,500
Average salary % change year-on-year
+20.00% -
90% offered a salary of more than £30,000 £26,000 £27,000
10% offered a salary of more than £51,500 £50,000 £53,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 26 January 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (70.00%) ITIL
1 7 (70.00%) LAN
1 7 (70.00%) Analytical Skills
2 6 (60.00%) MS Excel
2 6 (60.00%) MS Office
2 6 (60.00%) Citrix
3 5 (50.00%) Windows
3 5 (50.00%) Finance
3 5 (50.00%) VMware
3 5 (50.00%) Windows Server 2008
4 4 (40.00%) SCCM
4 4 (40.00%) DHCP
4 4 (40.00%) TCP/IP
4 4 (40.00%) DNS
4 4 (40.00%) Microsoft
4 4 (40.00%) Active Directory
4 4 (40.00%) Windows Server 2012
5 3 (30.00%) Cisco ASA
5 3 (30.00%) Lync
5 3 (30.00%) Exchange Server 2010
5 3 (30.00%) Root Cause Analysis
5 3 (30.00%) CCNA
5 3 (30.00%) Cisco Certification
5 3 (30.00%) Juniper
5 3 (30.00%) Nokia
5 3 (30.00%) MPLS
5 3 (30.00%) BGP
5 3 (30.00%) EIGRP
5 3 (30.00%) Project Management
5 3 (30.00%) SLA

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 26 January 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
1 3 (30.00%) Lync
1 3 (30.00%) Exchange Server 2010
Applications
1 6 (60.00%) MS Office
1 6 (60.00%) MS Excel
Business Applications
1 3 (30.00%) Dynamics AX
Communications & Networking
1 7 (70.00%) LAN
2 4 (40.00%) DHCP
2 4 (40.00%) TCP/IP
2 4 (40.00%) DNS
3 3 (30.00%) MPLS
3 3 (30.00%) BGP
3 3 (30.00%) EIGRP
3 3 (30.00%) Firewall
3 3 (30.00%) Cisco ASA
4 1 (10.00%) SAN
General
1 5 (50.00%) Finance
Job Titles
1 8 (80.00%) Analyst
2 5 (50.00%) Support Analyst
3 3 (30.00%) Network Analyst
3 3 (30.00%) Infrastructure Analyst
3 3 (30.00%) Infrastructure Support Analyst
4 2 (20.00%) Software Support Analyst
4 2 (20.00%) 2nd Line Support
5 1 (10.00%) Administrator
5 1 (10.00%) Senior Analyst
5 1 (10.00%) Infrastructure Engineer
5 1 (10.00%) 3rd Line Support
5 1 (10.00%) Cisco Network Analyst
5 1 (10.00%) 2nd Line Support Analyst
5 1 (10.00%) Senior Network Analyst
5 1 (10.00%) Linux Administrator
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
Miscellaneous
1 7 (70.00%) Analytical Skills
2 1 (10.00%) Statistics
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows Server 2008
2 4 (40.00%) Windows Server 2012
3 1 (10.00%) UNIX
3 1 (10.00%) Red Hat Enterprise Linux
3 1 (10.00%) HPUX
3 1 (10.00%) Linux
3 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 7 (70.00%) ITIL
2 3 (30.00%) ERP
2 3 (30.00%) Project Management
2 3 (30.00%) Change Management
2 3 (30.00%) Time Management
2 3 (30.00%) Root Cause Analysis
3 1 (10.00%) Information Assurance
3 1 (10.00%) Disaster Recovery
3 1 (10.00%) Resource Management
3 1 (10.00%) Risk Analysis
3 1 (10.00%) Service Delivery
Programming Languages
1 1 (10.00%) Java
Qualifications
1 3 (30.00%) CCNA
1 3 (30.00%) Cisco Certification
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) RHCE
2 1 (10.00%) LPIC
2 1 (10.00%) MCITP
2 1 (10.00%) DV Cleared
2 1 (10.00%) Security Cleared
2 1 (10.00%) MCP
2 1 (10.00%) MCSE
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 4 (40.00%) Active Directory
2 2 (20.00%) VMware Infrastructure
3 1 (10.00%) Hyper-V
3 1 (10.00%) Microsoft Virtual Server
Systems Management
1 4 (40.00%) SCCM
Vendors
1 6 (60.00%) Citrix
2 5 (50.00%) VMware
3 4 (40.00%) Microsoft
4 3 (30.00%) Cisco
4 3 (30.00%) Juniper
4 3 (30.00%) Nokia
4 3 (30.00%) CheckPoint
5 1 (10.00%) SAP
5 1 (10.00%) Red Hat
5 1 (10.00%) JD Edwards
5 1 (10.00%) IBM
5 1 (10.00%) HP
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £40000 - £55000 per annum
Posted: 3 days ago