The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 47 55 38
Rank change year-on-year
+8 -17
Permanent jobs citing Service Management 9 5 5
As % of all permanent IT jobs located in Cheltenham 2.24% 1.17% 1.89%
As % of the Processes & Methodologies category 2.51% 1.34% 2.36%
Number of salaries quoted 6 5 1
Average salary £46,250 £31,500 £22,500
Average salary % change year-on-year
+46.82% +40.00%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
358 372 212
As % of all permanent IT jobs located in Cheltenham 89.05% 87.32% 80.00%
Number of salaries quoted 217 309 180
Average salary £47,500 £42,500 £37,500
Average salary % change year-on-year
+11.76% +13.33%
90% offered a salary of more than £35,000 £30,000 £26,000
10% offered a salary of more than £65,000 £50,000 £51,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Management across the Cheltenham region over the 3 months to 12 February 2016.

Service Management Salary Histogram in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 12 February 2016, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (71.43%) ITIL
2 8 (38.10%) Service Delivery
2 8 (38.10%) Windows
3 7 (33.33%) BCP
3 7 (33.33%) MS Office
3 7 (33.33%) Finance
3 7 (33.33%) Analytical Skills
4 6 (28.57%) Business Continuity
4 6 (28.57%) Incident Management
4 6 (28.57%) Problem Management
4 6 (28.57%) Business Continuity Planning
4 6 (28.57%) Defect Management
4 6 (28.57%) Change Management
4 6 (28.57%) Disaster Recovery
4 6 (28.57%) ITSM
4 6 (28.57%) Configuration Management
4 6 (28.57%) Oracle
5 5 (23.81%) Java
5 5 (23.81%) Linux
5 5 (23.81%) Python
5 5 (23.81%) ISEB
5 5 (23.81%) Jenkins
5 5 (23.81%) ITIL V3
5 5 (23.81%) ISTQB
5 5 (23.81%) Selenium
5 5 (23.81%) Agile Software Development
5 5 (23.81%) Automated Testing
5 5 (23.81%) Ruby
5 5 (23.81%) SDLC
6 4 (19.05%) SC Cleared

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 12 February 2016, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) SharePoint
Applications
1 7 (33.33%) MS Office
2 3 (14.29%) MS Excel
2 3 (14.29%) MS PowerPoint
2 3 (14.29%) MS Visio
Communications & Networking
1 1 (4.76%) NAS
1 1 (4.76%) SAN
Development Applications
1 5 (23.81%) Jenkins
1 5 (23.81%) Selenium
General
1 7 (33.33%) Finance
2 1 (4.76%) Advertising
Job Titles
1 14 (66.67%) Analyst
2 9 (42.86%) Service Analyst
3 7 (33.33%) Services Delivery Analyst
4 5 (23.81%) Test Analyst
5 2 (9.52%) Incident Analyst
5 2 (9.52%) IT Analyst
5 2 (9.52%) IT Support
5 2 (9.52%) IT Support Analyst
5 2 (9.52%) ITIL Service Analyst
5 2 (9.52%) Service Desk Analyst
5 2 (9.52%) Service Desk Support
5 2 (9.52%) Service Desk Support Analyst
5 2 (9.52%) Support Analyst
5 2 (9.52%) Test Engineer
5 2 (9.52%) Windows Support Analyst
6 1 (4.76%) IT Services Delivery Manager
6 1 (4.76%) IT Services Manager
6 1 (4.76%) Service Desk Manager
6 1 (4.76%) Service Manager
6 1 (4.76%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (4.76%) Middleware
Miscellaneous
1 7 (33.33%) Analytical Skills
Operating Systems
1 8 (38.10%) Windows
2 5 (23.81%) Linux
3 1 (4.76%) Windows Server
3 1 (4.76%) Windows Server 2003
3 1 (4.76%) Windows Server 2008
3 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 15 (71.43%) ITIL
2 8 (38.10%) Service Delivery
3 7 (33.33%) BCP
4 6 (28.57%) Business Continuity
4 6 (28.57%) Business Continuity Planning
4 6 (28.57%) Change Management
4 6 (28.57%) Configuration Management
4 6 (28.57%) Defect Management
4 6 (28.57%) Disaster Recovery
4 6 (28.57%) Incident Management
4 6 (28.57%) ITSM
4 6 (28.57%) Problem Management
5 5 (23.81%) Agile Software Development
5 5 (23.81%) Automated Testing
5 5 (23.81%) ITIL V3
5 5 (23.81%) SDLC
6 4 (19.05%) Process Management
7 3 (14.29%) PRINCE2
8 1 (4.76%) Performance Management
8 1 (4.76%) Project Management
Programming Languages
1 5 (23.81%) Java
1 5 (23.81%) Python
1 5 (23.81%) Ruby
Qualifications
1 5 (23.81%) ISEB
1 5 (23.81%) ISTQB
2 4 (19.05%) DV Cleared
2 4 (19.05%) SC Cleared
2 4 (19.05%) Security Cleared
3 1 (4.76%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 1 (4.76%) Hyper-V
1 1 (4.76%) VMware Infrastructure
1 1 (4.76%) XenApp
1 1 (4.76%) XenDesktop
Vendors
1 6 (28.57%) Oracle
2 1 (4.76%) Citrix
2 1 (4.76%) VMware
Cheltenham
Capita plc
Salary: £13000 - £14000 per annum + Benefits
Posted: 2 days ago
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 15 days ago