The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 45 44 -
Rank change year-on-year
-1 -
Permanent jobs citing Service Management 12 7 0
As % of all permanent IT jobs located in Cheltenham 3.59% 2.53% -
As % of the Processes & Methodologies category 4.01% 3.47% -
Number of salaries quoted 12 4 0
Average salary £37,500 £35,500 -
Average salary % change year-on-year
+5.63% -
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
299 202 152
As % of all permanent IT jobs located in Cheltenham 89.52% 72.92% 79.58%
Number of salaries quoted 265 172 138
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £31,500 £28,000 £27,500
10% offered a salary of more than £65,000 £51,000 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Management across the Cheltenham region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 1 September 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (66.67%) Finance
2 10 (55.56%) Change Management
2 10 (55.56%) Analytical Skills
3 9 (50.00%) Service Delivery
3 9 (50.00%) MS Office
3 9 (50.00%) ITIL
4 7 (38.89%) BCP
4 7 (38.89%) Disaster Recovery
4 7 (38.89%) Process Management
4 7 (38.89%) Problem Management
5 6 (33.33%) Incident Management
5 6 (33.33%) Business Continuity Planning
5 6 (33.33%) Business Continuity
5 6 (33.33%) MS Visio
6 5 (27.78%) SharePoint
6 5 (27.78%) Microsoft
6 5 (27.78%) SLA
7 4 (22.22%) MS Excel
7 4 (22.22%) PRINCE2
7 4 (22.22%) Windows
7 4 (22.22%) Project Management
7 4 (22.22%) MS PowerPoint
8 3 (16.67%) ITSM
8 3 (16.67%) Linux
8 3 (16.67%) Cisco
9 2 (11.11%) BGP
9 2 (11.11%) CheckPoint
9 2 (11.11%) Cisco Certification
9 2 (11.11%) Juniper
9 2 (11.11%) Nokia

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 1 September 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (27.78%) SharePoint
2 1 (5.56%) SharePoint 2010
2 1 (5.56%) Lync
2 1 (5.56%) OpenStack
Applications
1 9 (50.00%) MS Office
2 6 (33.33%) MS Visio
3 4 (22.22%) MS PowerPoint
3 4 (22.22%) MS Excel
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 2 (11.11%) MPLS
1 2 (11.11%) BGP
1 2 (11.11%) EIGRP
1 2 (11.11%) Firewall
1 2 (11.11%) Cisco ASA
1 2 (11.11%) LAN
2 1 (5.56%) Internet
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 12 (66.67%) Finance
2 1 (5.56%) Retail
2 1 (5.56%) Telecoms
Job Titles
1 13 (72.22%) Analyst
2 7 (38.89%) Service Analyst
2 7 (38.89%) Services Delivery Analyst
3 4 (22.22%) Support Analyst
4 3 (16.67%) IT Support Analyst
4 3 (16.67%) IT Support
5 2 (11.11%) Incident Analyst
5 2 (11.11%) Senior Network Analyst
5 2 (11.11%) Senior Analyst
5 2 (11.11%) Network Analyst
6 1 (5.56%) Services Delivery Manager
6 1 (5.56%) Service Manager
6 1 (5.56%) Applications Support
6 1 (5.56%) Systems Administrator
6 1 (5.56%) Solutions Architect
6 1 (5.56%) Architect
6 1 (5.56%) IT Administrator
6 1 (5.56%) Delivery Manager
6 1 (5.56%) Administrator
Libraries, Frameworks & Software Standards
1 1 (5.56%) CGI
1 1 (5.56%) Middleware
Miscellaneous
1 10 (55.56%) Analytical Skills
2 1 (5.56%) GIS
Operating Systems
1 4 (22.22%) Windows
2 3 (16.67%) Linux
3 2 (11.11%) UNIX
4 1 (5.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (55.56%) Change Management
2 9 (50.00%) ITIL
2 9 (50.00%) Service Delivery
3 7 (38.89%) BCP
3 7 (38.89%) Disaster Recovery
3 7 (38.89%) Process Management
3 7 (38.89%) Problem Management
4 6 (33.33%) Business Continuity
4 6 (33.33%) Incident Management
4 6 (33.33%) Business Continuity Planning
5 4 (22.22%) Project Management
5 4 (22.22%) PRINCE2
6 3 (16.67%) ITSM
7 2 (11.11%) Continuous Improvement
7 2 (11.11%) Root Cause Analysis
8 1 (5.56%) Critical Success Factor
8 1 (5.56%) Migration
8 1 (5.56%) Stakeholder Management
8 1 (5.56%) Six Sigma
8 1 (5.56%) Configuration Management
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 2 (11.11%) CCNA
1 2 (11.11%) Cisco Certification
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
2 1 (5.56%) MCSA
2 1 (5.56%) DV Cleared
2 1 (5.56%) Microsoft Certification
2 1 (5.56%) PRINCE2 Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) VMware Certified Professional (VCP)
2 1 (5.56%) MCITP
Quality Assurance & Compliance
1 5 (27.78%) SLA
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) Terminal Services
1 1 (5.56%) VMware Infrastructure
1 1 (5.56%) XenApp
1 1 (5.56%) XenDesktop
Systems Management
1 1 (5.56%) SCCM
Vendors
1 5 (27.78%) Microsoft
2 3 (16.67%) Cisco
3 2 (11.11%) Juniper
3 2 (11.11%) Nokia
3 2 (11.11%) CheckPoint
3 2 (11.11%) VMware
4 1 (5.56%) Computacenter
4 1 (5.56%) Red Hat
4 1 (5.56%) HP
4 1 (5.56%) Dell
4 1 (5.56%) Citrix