The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 49 60 30
Rank change year-on-year
+11 -30
Permanent jobs citing Service Management 6 2 13
As % of all permanent IT jobs located in Cheltenham 1.67% 0.56% 5.96%
As % of the Processes & Methodologies category 2.08% 0.71% 7.93%
Number of salaries quoted 6 2 12
Average salary £42,250 £48,500 £71,500
Average salary % change year-on-year
-12.88% -32.16%
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
288 282 164
As % of all permanent IT jobs located in Cheltenham 80.22% 79.21% 75.23%
Number of salaries quoted 257 231 158
Average salary £45,000 £40,000 £39,000
Average salary % change year-on-year
+12.50% +2.56%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £52,500 £71,500 £54,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Management across the Cheltenham region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 29 May 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (83.33%) ITIL
1 10 (83.33%) Microsoft
2 7 (58.33%) VMware
2 7 (58.33%) MS Office
3 6 (50.00%) Windows
3 6 (50.00%) LAN
3 6 (50.00%) Active Directory
3 6 (50.00%) Citrix
4 5 (41.67%) Change Management
4 5 (41.67%) MS Excel
4 5 (41.67%) SCCM
5 4 (33.33%) Windows Server 2008
5 4 (33.33%) Windows Server 2012
5 4 (33.33%) Analytical Skills
5 4 (33.33%) Linux
5 4 (33.33%) DHCP
5 4 (33.33%) TCP/IP
5 4 (33.33%) DNS
5 4 (33.33%) Cisco
6 3 (25.00%) Finance
6 3 (25.00%) Dynamics AX
6 3 (25.00%) ERP
6 3 (25.00%) Security Cleared
6 3 (25.00%) Lync
6 3 (25.00%) SC Cleared
7 2 (16.67%) DV Cleared
7 2 (16.67%) Time Management
7 2 (16.67%) VMware Certified Professional (VCP)
7 2 (16.67%) Resource Management
7 2 (16.67%) Problem Management

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 29 May 2015, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) Lync
2 2 (16.67%) Exchange Server 2010
2 2 (16.67%) OpenStack
2 2 (16.67%) MS Exchange
3 1 (8.33%) SharePoint
3 1 (8.33%) SharePoint 2010
Applications
1 7 (58.33%) MS Office
2 5 (41.67%) MS Excel
3 2 (16.67%) MS Visio
Business Applications
1 3 (25.00%) Dynamics AX
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 6 (50.00%) LAN
2 4 (33.33%) DHCP
2 4 (33.33%) TCP/IP
2 4 (33.33%) DNS
3 2 (16.67%) Cisco ASA
3 2 (16.67%) Firewall
3 2 (16.67%) MPLS
3 2 (16.67%) BGP
3 2 (16.67%) EIGRP
Database & Business Intelligence
1 2 (16.67%) SQL Server
General
1 3 (25.00%) Finance
2 1 (8.33%) Retail
Job Titles
1 8 (66.67%) Analyst
2 6 (50.00%) Support Analyst
3 4 (33.33%) Infrastructure Analyst
3 4 (33.33%) Infrastructure Support Analyst
4 2 (16.67%) IT Administrator
4 2 (16.67%) Senior Network Analyst
4 2 (16.67%) Senior Analyst
4 2 (16.67%) Network Analyst
4 2 (16.67%) Administrator
4 2 (16.67%) Systems Administrator
5 1 (8.33%) Architect
5 1 (8.33%) Solutions Architect
5 1 (8.33%) Applications Support
5 1 (8.33%) 3rd Line Support
5 1 (8.33%) 2nd Line Support
5 1 (8.33%) Services Delivery Manager
5 1 (8.33%) Service Manager
5 1 (8.33%) Delivery Manager
5 1 (8.33%) Software Support Analyst
5 1 (8.33%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 2 (16.67%) .NET
2 1 (8.33%) CGI
Miscellaneous
1 4 (33.33%) Analytical Skills
2 1 (8.33%) GIS
Operating Systems
1 6 (50.00%) Windows
2 4 (33.33%) Windows Server 2008
2 4 (33.33%) Windows Server 2012
2 4 (33.33%) Linux
3 2 (16.67%) Red Hat Enterprise Linux
3 2 (16.67%) UNIX
Processes & Methodologies
1 10 (83.33%) ITIL
2 5 (41.67%) Change Management
3 3 (25.00%) ERP
4 2 (16.67%) Time Management
4 2 (16.67%) Resource Management
4 2 (16.67%) Problem Management
4 2 (16.67%) Root Cause Analysis
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) ITSM
4 2 (16.67%) Configuration Management
4 2 (16.67%) Project Management
5 1 (8.33%) Service Delivery
5 1 (8.33%) Migration
5 1 (8.33%) Technical Architecture
5 1 (8.33%) Business Development
5 1 (8.33%) Customer Engagement
Programming Languages
1 2 (16.67%) Java
1 2 (16.67%) SQL
Qualifications
1 3 (25.00%) Security Cleared
1 3 (25.00%) SC Cleared
2 2 (16.67%) DV Cleared
2 2 (16.67%) VMware Certified Professional (VCP)
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
2 2 (16.67%) Microsoft Certification
2 2 (16.67%) ITIL Certification
2 2 (16.67%) MCSA
2 2 (16.67%) MCITP
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 6 (50.00%) Active Directory
2 2 (16.67%) VMware Infrastructure
3 1 (8.33%) Terminal Services
3 1 (8.33%) XenApp
3 1 (8.33%) XenDesktop
Systems Management
1 5 (41.67%) SCCM
Vendors
1 10 (83.33%) Microsoft
2 7 (58.33%) VMware
3 6 (50.00%) Citrix
4 4 (33.33%) Cisco
5 2 (16.67%) HP
5 2 (16.67%) Juniper
5 2 (16.67%) Nokia
5 2 (16.67%) Red Hat
5 2 (16.67%) JD Edwards
5 2 (16.67%) SAP
5 2 (16.67%) CheckPoint
6 1 (8.33%) Computacenter
6 1 (8.33%) Dell