The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 61 46 53
Rank change year-on-year
-15 +7
Permanent jobs citing Service Management 1 6 3
As % of all permanent IT jobs located in Cheltenham 0.26% 1.82% 0.69%
As % of the Processes & Methodologies category 0.29% 1.99% 0.81%
Number of salaries quoted 1 2 3
Median salary £47,500 £35,500 £31,500
Median salary % change year-on-year
+33.80% +12.69%
UK excluding London median salary £45,000 £43,548 £42,500
% change year-on-year
+3.33% +2.46%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
349 302 372
As % of all permanent IT jobs located in Cheltenham 90.18% 91.52% 85.32%
Number of salaries quoted 307 206 308
Median salary £47,500 £45,500 £45,000
Median salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £32,500 £33,000 £30,000
10% offered a salary of more than £62,000 £52,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Cheltenham

The demand trend of job ads across the Cheltenham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 4 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region with a requirement for Service Management.

1 5 (62.50%) ITIL
2 4 (50.00%) ERP
2 4 (50.00%) Telecoms
2 4 (50.00%) Manufacturing
2 4 (50.00%) Software Engineering
2 4 (50.00%) Agile Software Development
2 4 (50.00%) DV Cleared
2 4 (50.00%) Security Cleared
2 4 (50.00%) SaaS
2 4 (50.00%) Cybersecurity
2 4 (50.00%) Cyberthreat
3 3 (37.50%) Information Security
4 2 (25.00%) Scrum
4 2 (25.00%) Finance
4 2 (25.00%) MS Excel
4 2 (25.00%) CRM
4 2 (25.00%) ISO/IEC 27001
4 2 (25.00%) Continuous Integration
4 2 (25.00%) Performance Management
4 2 (25.00%) SLA
4 2 (25.00%) Microsoft
4 2 (25.00%) Linux
4 2 (25.00%) MS Office
4 2 (25.00%) Nagios
4 2 (25.00%) Middleware
4 2 (25.00%) Management Information System
4 2 (25.00%) Wi-Fi
4 2 (25.00%) Data Centre
4 2 (25.00%) Database Optimisation
4 2 (25.00%) Low Latency

Service Management
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Apache Qpid
2 1 (12.50%) Confluence
2 1 (12.50%) Elasticsearch
2 1 (12.50%) JBoss
Applications
1 2 (25.00%) MS Excel
1 2 (25.00%) MS Office
Cloud Services
1 4 (50.00%) SaaS
2 2 (25.00%) Office 365
Communications & Networking
1 2 (25.00%) Wi-Fi
Database & Business Intelligence
1 1 (12.50%) Big Data
1 1 (12.50%) MongoDB
1 1 (12.50%) Oracle Database
1 1 (12.50%) Oracle Database 11g
1 1 (12.50%) OrientDB
Development Applications
1 1 (12.50%) JIRA
General
1 4 (50.00%) Manufacturing
1 4 (50.00%) Telecoms
2 2 (25.00%) Finance
Job Titles
1 2 (25.00%) Administrator
1 2 (25.00%) Applications Manager
1 2 (25.00%) Infrastructure Manager
1 2 (25.00%) Infrastructure Operations Manager
1 2 (25.00%) IT Infrastructure Manager
1 2 (25.00%) IT Manager
1 2 (25.00%) IT Operations Manager
1 2 (25.00%) Messaging Specialist
1 2 (25.00%) Operations Manager
2 1 (12.50%) 1st Line Support Analyst
2 1 (12.50%) 1st/2nd Line Support
2 1 (12.50%) 1st/2nd Line Support Analyst
2 1 (12.50%) 2nd Line Support Analyst
2 1 (12.50%) Analyst
2 1 (12.50%) Business Support Analyst
2 1 (12.50%) Business Systems Analyst
2 1 (12.50%) Linux Administrator
2 1 (12.50%) Linux Systems Administrator
2 1 (12.50%) Systems Support Analyst
2 1 (12.50%) Test Manager
Libraries, Frameworks & Software Standards
1 2 (25.00%) Apache Camel
1 2 (25.00%) Kafka
1 2 (25.00%) Middleware
2 1 (12.50%) EJB
2 1 (12.50%) EJB 3.0
2 1 (12.50%) RESTful
2 1 (12.50%) Web Services
2 1 (12.50%) XML
Miscellaneous
1 4 (50.00%) Cyberthreat
2 2 (25.00%) Data Centre
2 2 (25.00%) Management Information System
2 2 (25.00%) Video Conferencing
3 1 (12.50%) Analytical Skills
3 1 (12.50%) User Experience
Operating Systems
1 2 (25.00%) Linux
2 1 (12.50%) CentOS
2 1 (12.50%) Red Hat Enterprise Linux
2 1 (12.50%) Windows
Processes & Methodologies
1 5 (62.50%) ITIL
2 4 (50.00%) Agile Software Development
2 4 (50.00%) Cybersecurity
2 4 (50.00%) ERP
2 4 (50.00%) Software Engineering
3 3 (37.50%) Information Security
4 2 (25.00%) Continuous Improvement
4 2 (25.00%) Continuous Integration
4 2 (25.00%) CRM
4 2 (25.00%) Database Optimisation
4 2 (25.00%) DevOps
4 2 (25.00%) Low Latency
4 2 (25.00%) Mentoring
4 2 (25.00%) Performance Management
4 2 (25.00%) Scrum
5 1 (12.50%) Continuous Delivery
5 1 (12.50%) Problem Management
5 1 (12.50%) SDLC
5 1 (12.50%) Software Testing
5 1 (12.50%) Virtual Environments
Programming Languages
1 1 (12.50%) Bash Shell
1 1 (12.50%) Java
1 1 (12.50%) Perl
1 1 (12.50%) PHP
1 1 (12.50%) PL/SQL
1 1 (12.50%) Python
1 1 (12.50%) Shell Script
1 1 (12.50%) SQL
Qualifications
1 4 (50.00%) DV Cleared
1 4 (50.00%) Security Cleared
2 1 (12.50%) ISEB
2 1 (12.50%) ISTQB
Quality Assurance & Compliance
1 2 (25.00%) ISO/IEC 27001
1 2 (25.00%) PCI DSS
1 2 (25.00%) SLA
Systems Management
1 2 (25.00%) Nagios
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) HP
2 1 (12.50%) Oracle
2 1 (12.50%) Red Hat