The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 51 42 39
Rank change year-on-year
-9 -3
Permanent jobs citing Service Management 5 7 6
As % of all permanent IT jobs located in Cheltenham 1.14% 2.69% 2.11%
As % of the Processes & Methodologies category 1.44% 3.17% 3.09%
Number of salaries quoted 5 6 3
Average salary £38,500 £77,500 £40,000
Average salary % change year-on-year
-50.32% +93.75%
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
347 221 194
As % of all permanent IT jobs located in Cheltenham 79.22% 85.00% 68.31%
Number of salaries quoted 290 198 169
Average salary £45,000 £37,500 £40,000
Average salary % change year-on-year
+20.00% -6.25%
90% offered a salary of more than £29,100 £27,500 £30,000
10% offered a salary of more than £60,000 £50,000 £63,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheltenham

Service Management
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cheltenham region.

Service Management Salary Trend in Cheltenham

Service Management
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Management across the Cheltenham region over the 3 months to 20 November 2014.

Service Management Salary Histogram in Cheltenham

Service Management
Top 30 Related IT Skills in Cheltenham

For the 6 months to 20 November 2014, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (70.00%) ITIL
1 7 (70.00%) Finance
2 5 (50.00%) Change Management
2 5 (50.00%) Analytical Skills
3 4 (40.00%) MS Office
3 4 (40.00%) Windows
3 4 (40.00%) LAN
4 3 (30.00%) SLA
4 3 (30.00%) Cisco
4 3 (30.00%) CCNA
4 3 (30.00%) HP
4 3 (30.00%) Cisco Certification
4 3 (30.00%) Juniper
4 3 (30.00%) Nokia
4 3 (30.00%) CheckPoint
4 3 (30.00%) MPLS
4 3 (30.00%) BGP
4 3 (30.00%) Firewall
4 3 (30.00%) EIGRP
4 3 (30.00%) Project Management
4 3 (30.00%) DV Cleared
4 3 (30.00%) Security Cleared
4 3 (30.00%) Cisco ASA
4 3 (30.00%) Root Cause Analysis
5 2 (20.00%) Windows 7
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Requirements Management
5 2 (20.00%) Problem Management
5 2 (20.00%) VMware
5 2 (20.00%) Configuration Management

Service Management
Top Related IT Skills in Cheltenham by Category

For the 6 months to 20 November 2014, IT jobs across the Cheltenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) Lync
1 1 (10.00%) Exchange Server 2010
Applications
1 4 (40.00%) MS Office
2 2 (20.00%) MS Excel
Business Applications
1 1 (10.00%) Dynamics AX
Communications & Networking
1 4 (40.00%) LAN
2 3 (30.00%) MPLS
2 3 (30.00%) BGP
2 3 (30.00%) EIGRP
2 3 (30.00%) Firewall
2 3 (30.00%) Cisco ASA
3 1 (10.00%) DHCP
3 1 (10.00%) TCP/IP
3 1 (10.00%) DNS
3 1 (10.00%) SAN
General
1 7 (70.00%) Finance
Job Titles
1 6 (60.00%) Analyst
2 3 (30.00%) Support Analyst
2 3 (30.00%) 2nd Line Support
2 3 (30.00%) Network Analyst
3 2 (20.00%) Desktop Support Analyst
3 2 (20.00%) Desktop Analyst
3 2 (20.00%) Desktop Support
4 1 (10.00%) Linux Administrator
4 1 (10.00%) Software Support Analyst
4 1 (10.00%) Cisco Network Analyst
4 1 (10.00%) Senior Network Analyst
4 1 (10.00%) Infrastructure Engineer
4 1 (10.00%) Administrator
4 1 (10.00%) Senior Analyst
Miscellaneous
1 5 (50.00%) Analytical Skills
2 1 (10.00%) Statistics
Operating Systems
1 4 (40.00%) Windows
2 2 (20.00%) Windows XP
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows 7
3 1 (10.00%) Windows Server 2012
3 1 (10.00%) Red Hat Enterprise Linux
3 1 (10.00%) Windows Server 2003
3 1 (10.00%) HPUX
3 1 (10.00%) Linux
3 1 (10.00%) UNIX
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Change Management
3 3 (30.00%) Root Cause Analysis
3 3 (30.00%) Project Management
4 2 (20.00%) Requirements Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Configuration Management
5 1 (10.00%) Disaster Recovery
5 1 (10.00%) Risk Analysis
5 1 (10.00%) Time Management
5 1 (10.00%) Information Assurance
5 1 (10.00%) Service Delivery
5 1 (10.00%) ERP
Qualifications
1 3 (30.00%) CCNA
1 3 (30.00%) Cisco Certification
1 3 (30.00%) DV Cleared
1 3 (30.00%) Security Cleared
2 1 (10.00%) MCP
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) RHCE
2 1 (10.00%) LPIC
2 1 (10.00%) MCITP
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) Microsoft Virtual Server
1 1 (10.00%) VMware Infrastructure
1 1 (10.00%) Hyper-V
Systems Management
1 1 (10.00%) SCCM
Vendors
1 3 (30.00%) Cisco
1 3 (30.00%) HP
1 3 (30.00%) Juniper
1 3 (30.00%) Nokia
1 3 (30.00%) CheckPoint
2 2 (20.00%) VMware
2 2 (20.00%) Citrix
3 1 (10.00%) IBM
3 1 (10.00%) Microsoft
3 1 (10.00%) Red Hat
Cheltenham, Gloucestershire
NSK International Consultants Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 6 days ago
Cheltenham
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum + bens.
Posted: 23 days ago