The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 67 61 69
Rank change year-on-year
-6 +8
Contract jobs requiring a Technical Support 1 5 7
As % of all contract IT jobs located in Cheshire 0.12% 0.61% 0.78%
As % of the Job Titles category 0.13% 0.66% 0.82%
Number of daily rates quoted 0 3 0
Average daily rate
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- £213 -
UK excluding London average daily rate £230 £250 £228
% change year-on-year
-8.00% +9.89%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £16.25 £13.42
% change year-on-year
+7.69% +21.08%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cheshire
Contract IT job ads with a match in the
Job Titles category
767 754 852
As % of all contract IT jobs located in Cheshire 92.30% 91.39% 94.46%
Number of daily rates quoted 410 353 470
Average daily rate £375 £325 £340
Average daily rate % change year-on-year
+15.38% -4.41%
90% offered a daily rate of more than £225 £213 £200
10% offered a daily rate of more than £525 £475 £455
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 62 51 43
Average hourly rate £15.00 £31.56 £20.00
Average hourly rate % change year-on-year
-52.46% +57.77%
90% offered a hourly rate of more than £8.50 £14.45 £12.95
10% offered a hourly rate of more than £37.50 £44.93 £47.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Technical Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cheshire

Technical Support
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Cheshire region.

Technical Support Daily Rate Trend in Cheshire

Technical Support
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Cheshire region.

Technical Support Hourly Rate Trend in Cheshire

Technical Support
Top 29 Related IT Skills in Cheshire

For the 6 months to 29 August 2014, IT contractor jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) VMware
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Microsoft
3 1 (33.33%) Windows 7
3 1 (33.33%) VMware ESXi
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Cyber-Ark
3 1 (33.33%) Exchange Server 2003
3 1 (33.33%) Exchange Server 2007
3 1 (33.33%) SonicWALL
3 1 (33.33%) Draytek
3 1 (33.33%) PCI DSS
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Sophos
3 1 (33.33%) Back Office
3 1 (33.33%) Finance
3 1 (33.33%) Citrix
3 1 (33.33%) SQL Server
3 1 (33.33%) IIS
3 1 (33.33%) Linux
3 1 (33.33%) MS Excel
3 1 (33.33%) SharePoint
3 1 (33.33%) Windows XP
3 1 (33.33%) MS Exchange
3 1 (33.33%) TCP/IP

Technical Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IIS
1 1 (33.33%) SharePoint
1 1 (33.33%) MS Exchange
1 1 (33.33%) Exchange Server 2003
1 1 (33.33%) Exchange Server 2007
1 1 (33.33%) Exchange Server 2010
Applications
1 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) TCP/IP
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Back Office
1 1 (33.33%) Finance
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Linux
3 1 (33.33%) Windows XP
Quality Assurance & Compliance
1 1 (33.33%) PCI DSS
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) VMware ESXi
Vendors
1 2 (66.67%) VMware
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) Sophos
2 1 (33.33%) SonicWALL
2 1 (33.33%) Draytek
2 1 (33.33%) Cyber-Ark