The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 297 308 295
Rank change year-on-year
+11 -13
Permanent jobs requiring a 1st Line Support 29 9 33
As % of all permanent IT jobs located in the City of London 0.24% 0.075% 0.25%
As % of the Job Titles category 0.26% 0.081% 0.27%
Number of salaries quoted 24 8 32
Average salary £24,000 £23,750 £22,750
Average salary % change year-on-year
+1.05% +4.39%
90% offered a salary of more than £21,500 £21,850 £18,050
10% offered a salary of more than £29,850 £28,100 £29,300
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11226 11158 12260
As % of all permanent IT jobs located in the City of London 92.28% 93.11% 93.88%
Number of salaries quoted 9412 9778 11182
Average salary £52,500 £53,500 £55,000
Average salary % change year-on-year
-1.86% -2.72%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,200 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
London

1st Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the City of London region.

1st Line Support Salary Trend in the City of London

1st Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 1st Line Support across the City of London region over the 3 months to 22 July 2014.

1st Line Support Salary Histogram in the City of London

1st Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 66 (73.33%) Windows
2 44 (48.89%) Windows 7
3 42 (46.67%) Active Directory
4 36 (40.00%) MS Office
5 34 (37.78%) MS Exchange
6 31 (34.44%) Microsoft
7 28 (31.11%) Citrix
8 24 (26.67%) Finance
8 24 (26.67%) Blackberry
9 23 (25.56%) Exchange Server 2010
10 22 (24.44%) SQL
10 22 (24.44%) Law
11 21 (23.33%) MS Excel
11 21 (23.33%) Internet
12 20 (22.22%) Windows XP
13 19 (21.11%) Banking
14 18 (20.00%) Juniper
14 18 (20.00%) Windows Server 2008
15 16 (17.78%) HP
15 16 (17.78%) iPad
16 15 (16.67%) Video Conferencing
17 14 (15.56%) Wireless
17 14 (15.56%) Open Text
17 14 (15.56%) Mitel
17 14 (15.56%) Extranet
17 14 (15.56%) Intranet
17 14 (15.56%) McAfee
17 14 (15.56%) Websense
17 14 (15.56%) Blackberry Enterprise Server
17 14 (15.56%) CRM

1st Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (37.78%) MS Exchange
2 23 (25.56%) Exchange Server 2010
3 14 (15.56%) Blackberry Enterprise Server
3 14 (15.56%) SharePoint
3 14 (15.56%) SharePoint 2013
3 14 (15.56%) SharePoint 2010
4 5 (5.56%) Exchange Server 2007
5 3 (3.33%) IBM Notes
6 1 (1.11%) Exchange Server 2003
6 1 (1.11%) WorkSite
Applications
1 36 (40.00%) MS Office
2 21 (23.33%) MS Excel
3 4 (4.44%) MS PowerPoint
Business Applications
1 1 (1.11%) SAP Oil and Gas
Cloud Services
1 3 (3.33%) Office 365
1 3 (3.33%) Microsoft Azure
Communications & Networking
1 21 (23.33%) Internet
2 14 (15.56%) Wireless
2 14 (15.56%) Extranet
2 14 (15.56%) Intranet
3 12 (13.33%) TCP/IP
4 4 (4.44%) Firewall
4 4 (4.44%) VPN
4 4 (4.44%) LAN
5 3 (3.33%) Cisco IOS
6 2 (2.22%) DNS
Database & Business Intelligence
1 6 (6.67%) SQL Server
2 1 (1.11%) Crystal Reports
General
1 24 (26.67%) Finance
2 22 (24.44%) Law
3 19 (21.11%) Banking
4 7 (7.78%) Legal
5 4 (4.44%) French Language
5 4 (4.44%) Japanese Language
5 4 (4.44%) Investment Banking
5 4 (4.44%) Front Office
6 3 (3.33%) Billing
7 2 (2.22%) Financial Institution
7 2 (2.22%) Advertising
7 2 (2.22%) Telecoms
8 1 (1.11%) Manufacturing
8 1 (1.11%) Back Office
8 1 (1.11%) Electronics
8 1 (1.11%) Mandarin Language
8 1 (1.11%) Marketing
8 1 (1.11%) German Language
Libraries, Frameworks & Software Standards
1 4 (4.44%) XML
2 3 (3.33%) ASP.NET
2 3 (3.33%) CSS
2 3 (3.33%) HTML
2 3 (3.33%) .NET
Miscellaneous
1 24 (26.67%) Blackberry
2 16 (17.78%) iPad
3 15 (16.67%) Video Conferencing
4 4 (4.44%) Derivative
4 4 (4.44%) Foreign Exchange (FX)
5 3 (3.33%) Replication
6 2 (2.22%) Handset
6 2 (2.22%) iPhone
7 1 (1.11%) Hedge funds
7 1 (1.11%) DTV
7 1 (1.11%) AS400
7 1 (1.11%) Computer Science
Operating Systems
1 66 (73.33%) Windows
2 44 (48.89%) Windows 7
3 20 (22.22%) Windows XP
4 18 (20.00%) Windows Server 2008
5 6 (6.67%) Mac OS X
5 6 (6.67%) Linux
5 6 (6.67%) Windows 8
6 5 (5.56%) Windows Server 2003
7 4 (4.44%) Solaris
7 4 (4.44%) UNIX
8 2 (2.22%) Windows Vista
9 1 (1.11%) Windows 2000 Server
9 1 (1.11%) Mac OS
Processes & Methodologies
1 14 (15.56%) CRM
2 10 (11.11%) ITIL
3 9 (10.00%) ITSM
4 3 (3.33%) Time Management
5 2 (2.22%) Software Deployment
6 1 (1.11%) Network Management
6 1 (1.11%) Business Intelligence
6 1 (1.11%) Programme Management
6 1 (1.11%) Service Management
6 1 (1.11%) Incident Management
6 1 (1.11%) Investment Management
6 1 (1.11%) Digital Marketing
6 1 (1.11%) Fund Management
6 1 (1.11%) Asset Management
Programming Languages
1 22 (24.44%) SQL
2 3 (3.33%) JavaScript
2 3 (3.33%) VB
2 3 (3.33%) VB.NET
2 3 (3.33%) VBA
2 3 (3.33%) VB6
3 1 (1.11%) PHP
Qualifications
1 8 (8.89%) Degree
2 6 (6.67%) Microsoft Certification
2 6 (6.67%) MCSE
3 4 (4.44%) MCTS
3 4 (4.44%) MCSA
4 1 (1.11%) MCP
4 1 (1.11%) Cisco Certification
4 1 (1.11%) ITIL Certification
4 1 (1.11%) MOS
Quality Assurance & Compliance
1 9 (10.00%) SLA
System Software
1 42 (46.67%) Active Directory
2 1 (1.11%) XenApp
2 1 (1.11%) VMware Infrastructure
Systems Management
1 14 (15.56%) Cryoserver
2 3 (3.33%) FortiGate
2 3 (3.33%) Cisco CUCM
3 2 (2.22%) SCCM
3 2 (2.22%) Backup Exec
Vendors
1 31 (34.44%) Microsoft
2 28 (31.11%) Citrix
3 18 (20.00%) Juniper
4 16 (17.78%) HP
5 14 (15.56%) Open Text
5 14 (15.56%) Mitel
5 14 (15.56%) McAfee
5 14 (15.56%) Websense
5 14 (15.56%) Riverbed
6 9 (10.00%) Cisco
7 6 (6.67%) Apple
8 4 (4.44%) Red Hat
9 3 (3.33%) Aruba
9 3 (3.33%) Lotus
10 2 (2.22%) Symantec
10 2 (2.22%) Adobe
10 2 (2.22%) SAP
11 1 (1.11%) VMware
City, London
Harrington Starr
Posted: 3 days ago
City, London
Senitor Associates
Salary: £25000 per annum
Posted: 3 days ago