The statistics below represent IT jobs advertised across the City of London region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
First Line Support
Rank 226 267 305
Rank change year-on-year
+41 +38
Permanent jobs requiring a 1st Line Support 11 21 26
As % of all permanent IT jobs located in the City of London 0.19% 0.25% 0.23%
As % of the Job Titles category 0.19% 0.26% 0.24%
Number of salaries quoted 11 20 17
Median salary £22,500 £22,500 £26,000
Median salary % change year-on-year
- -13.46%
90% offered a salary of more than £21,500 £20,000 £21,650
10% offered a salary of more than £30,000 £26,400 £31,900
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5644 8104 10870
As % of all permanent IT jobs located in the City of London 96.00% 95.72% 95.65%
Number of salaries quoted 5154 7058 9147
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the City of London region.

1st Line Support Salary Trend in the City of London

1st Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 1 October 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support in the job title.

1 27 (75.00%) Windows
2 18 (50.00%) MS Office
3 15 (41.67%) VPN
3 15 (41.67%) Telecoms
3 15 (41.67%) Windows 7
4 14 (38.89%) Exchange Server 2013
4 14 (38.89%) Patch Management
4 14 (38.89%) Change Management
4 14 (38.89%) MS Visio
4 14 (38.89%) LAN
4 14 (38.89%) WAN
5 12 (33.33%) ITIL
6 10 (27.78%) Microsoft
7 9 (25.00%) Blackberry
8 8 (22.22%) Active Directory
9 7 (19.44%) Citrix
10 6 (16.67%) Finance
10 6 (16.67%) MCP
10 6 (16.67%) MS Exchange
11 5 (13.89%) Service Management
11 5 (13.89%) Exchange Server 2010
12 4 (11.11%) ITIL V3
12 4 (11.11%) Office 365
12 4 (11.11%) Windows 8
12 4 (11.11%) Android
12 4 (11.11%) iPhone
12 4 (11.11%) Information Security
12 4 (11.11%) BCP
12 4 (11.11%) Disaster Recovery
12 4 (11.11%) Management Information System

1st Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (38.89%) Exchange Server 2013
2 6 (16.67%) MS Exchange
3 5 (13.89%) Exchange Server 2010
4 4 (11.11%) Blackberry Enterprise Server
5 2 (5.56%) Exchange Server 2007
6 1 (2.78%) Exchange Server 2003
Applications
1 18 (50.00%) MS Office
2 14 (38.89%) MS Visio
3 4 (11.11%) MS Excel
Cloud Services
1 4 (11.11%) Office 365
Communications & Networking
1 15 (41.67%) VPN
2 14 (38.89%) LAN
2 14 (38.89%) WAN
3 1 (2.78%) DHCP
3 1 (2.78%) DNS
3 1 (2.78%) Internet
3 1 (2.78%) TCP/IP
Database & Business Intelligence
1 1 (2.78%) SQL Server
1 1 (2.78%) SQL Server 2005
1 1 (2.78%) SQL Server 2008
General
1 15 (41.67%) Telecoms
2 6 (16.67%) Finance
3 2 (5.56%) Law
4 1 (2.78%) Electronics
Miscellaneous
1 9 (25.00%) Blackberry
2 4 (11.11%) iPhone
2 4 (11.11%) Management Information System
3 1 (2.78%) Analytical Skills
3 1 (2.78%) Computer Science
3 1 (2.78%) Data Centre
3 1 (2.78%) Wiki
Operating Systems
1 27 (75.00%) Windows
2 15 (41.67%) Windows 7
3 4 (11.11%) Android
3 4 (11.11%) Windows 8
3 4 (11.11%) Windows Mobile
3 4 (11.11%) Windows XP
4 3 (8.33%) Mac OS X
5 2 (5.56%) Windows Server 2008
6 1 (2.78%) Windows Server 2003
Processes & Methodologies
1 14 (38.89%) Change Management
1 14 (38.89%) Patch Management
2 12 (33.33%) ITIL
3 5 (13.89%) Service Management
4 4 (11.11%) BCP
4 4 (11.11%) Disaster Recovery
4 4 (11.11%) Information Security
4 4 (11.11%) ITIL V3
5 2 (5.56%) Service Delivery
6 1 (2.78%) SEO
Qualifications
1 6 (16.67%) MCP
2 3 (8.33%) Degree
3 2 (5.56%) MCSE
3 2 (5.56%) Microsoft Certification
4 1 (2.78%) CCNA
4 1 (2.78%) Cisco Certification
4 1 (2.78%) DV Cleared
4 1 (2.78%) HNC
4 1 (2.78%) MCSA
4 1 (2.78%) MCT
4 1 (2.78%) SC Cleared
4 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 3 (8.33%) SLA
System Software
1 8 (22.22%) Active Directory
2 1 (2.78%) Microsoft App-V
2 1 (2.78%) XenApp
Vendors
1 10 (27.78%) Microsoft
2 7 (19.44%) Citrix
3 4 (11.11%) Apple
4 1 (2.78%) Aastra
4 1 (2.78%) Mitel
4 1 (2.78%) VMware
City, London
Evolution Recruitment Solutions
Salary: 20,000 - 25,000 + Benefits
Posted: 3 days ago
City, London
fsb technology
Salary: From £26,000 to £28,000 per annum
Posted: 15 days ago