The statistics below represent IT jobs advertised across the City of London region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 228 274 309
Rank change year-on-year
+46 +35
Permanent jobs requiring a 1st Line Support 32 38 57
As % of all permanent IT jobs located in the City of London 0.49% 0.38% 0.44%
As % of the Job Titles category 0.51% 0.40% 0.46%
Number of salaries quoted 31 32 52
Median salary £32,500 £24,125 £24,000
Median salary % change year-on-year
+34.71% +0.52%
UK excluding London median salary £20,500 £20,250 £20,000
% change year-on-year
+1.23% +1.25%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6225 9595 12374
As % of all permanent IT jobs located in the City of London 95.71% 94.84% 94.80%
Number of salaries quoted 5693 8197 10469
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the City of London

1st Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the City of London region.

1st Line Support Salary Trend in the City of London

1st Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 1st Line Support across the City of London region over the 3 months to 30 May 2016.

1st Line Support Salary Histogram in the City of London

1st Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 30 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support in the job title.

1 42 (87.50%) Windows
2 38 (79.17%) MS Office
3 34 (70.83%) Windows 7
4 27 (56.25%) Exchange Server 2013
4 27 (56.25%) VPN
4 27 (56.25%) Telecoms
5 26 (54.17%) Change Management
5 26 (54.17%) WAN
5 26 (54.17%) MS Visio
5 26 (54.17%) LAN
5 26 (54.17%) Patch Management
6 17 (35.42%) Active Directory
7 13 (27.08%) ITIL
8 11 (22.92%) Microsoft
9 10 (20.83%) Citrix
10 5 (10.42%) Exchange Server 2010
10 5 (10.42%) IP Telephony
10 5 (10.42%) Incident Management
10 5 (10.42%) MS Excel
10 5 (10.42%) MS Exchange
11 4 (8.33%) Windows XP
11 4 (8.33%) BCP
11 4 (8.33%) Blackberry
11 4 (8.33%) Blackberry Enterprise Server
11 4 (8.33%) Android
11 4 (8.33%) iPhone
11 4 (8.33%) Windows Mobile
11 4 (8.33%) Disaster Recovery
11 4 (8.33%) Management Information System
11 4 (8.33%) Information Security

1st Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (56.25%) Exchange Server 2013
2 5 (10.42%) Exchange Server 2010
2 5 (10.42%) MS Exchange
3 4 (8.33%) Blackberry Enterprise Server
Applications
1 38 (79.17%) MS Office
2 26 (54.17%) MS Visio
3 5 (10.42%) MS Excel
4 1 (2.08%) MS PowerPoint
Cloud Services
1 1 (2.08%) Office 365
Communications & Networking
1 27 (56.25%) VPN
2 26 (54.17%) LAN
2 26 (54.17%) WAN
3 5 (10.42%) IP Telephony
4 2 (4.17%) DNS
4 2 (4.17%) SAN
5 1 (2.08%) DHCP
5 1 (2.08%) FTP
5 1 (2.08%) HTTP
5 1 (2.08%) HTTPS
5 1 (2.08%) VoIP
Database & Business Intelligence
1 1 (2.08%) MS Access
1 1 (2.08%) SQL Server
General
1 27 (56.25%) Telecoms
2 4 (8.33%) Finance
Miscellaneous
1 4 (8.33%) Blackberry
1 4 (8.33%) iPhone
1 4 (8.33%) Management Information System
2 3 (6.25%) Analytical Skills
3 1 (2.08%) Smartphone
Operating Systems
1 42 (87.50%) Windows
2 34 (70.83%) Windows 7
3 4 (8.33%) Android
3 4 (8.33%) Windows Mobile
3 4 (8.33%) Windows XP
4 3 (6.25%) Mac OS X
5 2 (4.17%) Windows Server
5 2 (4.17%) Windows Server 2008
Processes & Methodologies
1 26 (54.17%) Change Management
1 26 (54.17%) Patch Management
2 13 (27.08%) ITIL
3 5 (10.42%) Incident Management
4 4 (8.33%) BCP
4 4 (8.33%) Disaster Recovery
4 4 (8.33%) Information Security
4 4 (8.33%) ITIL V3
4 4 (8.33%) Service Management
5 1 (2.08%) Agile Software Development
5 1 (2.08%) Problem Management
Qualifications
1 1 (2.08%) Degree
1 1 (2.08%) DV Cleared
1 1 (2.08%) SC Cleared
1 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 1 (2.08%) SLA
System Software
1 17 (35.42%) Active Directory
2 2 (4.17%) VMware ESX
2 2 (4.17%) VMware Infrastructure
Vendors
1 11 (22.92%) Microsoft
2 10 (20.83%) Citrix
3 2 (4.17%) VMware
4 1 (2.08%) Aastra
4 1 (2.08%) Intel Security
4 1 (2.08%) Mitel
4 1 (2.08%) Sophos
City, London
Dunsdon Rose
Salary: From £18,000 to £24,000 per annum Bonus + Pension + Gym + Healthcare
Posted: 2 days ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 5 days ago
City, London
Virtual1
Salary: From £22,000 to £28,000 per annum
Posted: 17 days ago