Customer Retention Contracts in the City of London

Customer Retention (Client Retention)
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Retention skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Retention over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 125 177 -
Rank change year-on-year +52 - -
Contract jobs citing Customer Retention 1 1 0
As % of all contract jobs advertised in the City of London 0.045% 0.027% -
As % of the Processes & Methodologies category 0.050% 0.030% -
Number of daily rates quoted 1 1 0
Median daily rate (50th Percentile) £350 £875 -
Median % change year-on-year -60.00% - -
Central London median daily rate £350 £875 -
% change year-on-year -60.00% - -

All Process and Methodology Skills
City of London

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,001 3,346 3,882
As % of all contract IT jobs advertised in the City of London 90.50% 91.82% 91.75%
Number of daily rates quoted 1,413 2,259 2,942
10th Percentile £363 £355 £388
25th Percentile £454 £475 £475
Median daily rate (50th Percentile) £565 £600 £575
Median % change year-on-year -5.83% +4.35% +9.52%
75th Percentile £688 £730 £675
90th Percentile £800 £825 £775
Central London median daily rate £550 £600 £570
% change year-on-year -8.33% +5.26% +8.57%
Number of hourly rates quoted 13 24 42
10th Percentile £19.13 £15.33 £18.50
25th Percentile £20.22 £18.03 £24.25
Median hourly rate £25.00 £35.00 £41.00
Median % change year-on-year -28.57% -14.63% +128.09%
75th Percentile £40.00 £58.75 £52.50
90th Percentile £48.57 £88.30 £65.43
Central London median hourly rate £27.81 £35.00 £41.00
% change year-on-year -20.54% -14.63% +105.00%

Customer Retention
Job Vacancy Trend in the City of London

Job postings citing Customer Retention as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Retention in the City of London

Customer Retention
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Customer Retention in the City of London.

Daily rate trend for Customer Retention in the City of London

Customer Retention
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) SaaS
General
1 1 (100.00%) Marketing
Job Titles
1 1 (100.00%) Customer Executive
1 1 (100.00%) Digital Executive
1 1 (100.00%) Junior
Miscellaneous
1 1 (100.00%) FMCG
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Email Marketing