The table below looks at the statistics for CRM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 60 52 67
Rank change year-on-year
-8 +15
Contract jobs citing CRM 102 189 178
As % of all contract IT jobs located in the City of London 3.24% 3.68% 2.99%
As % of the Processes & Methodologies category 3.86% 4.54% 3.76%
Number of daily rates quoted 86 147 120
Average daily rate £444 £450 £475
Average daily rate % change year-on-year
-1.38% -5.26%
90% offered a daily rate of more than £275 £312 £311
10% offered a daily rate of more than £578 £583 £575
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 1 2 2
Average hourly rate £24.00 £29.50 £21.75
Average hourly rate % change year-on-year
-18.64% +35.63%
UK excluding London average hourly rate £18.00 £20.00 £15.00
% change year-on-year
-10.00% +33.33%
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2644 4159 4730
As % of all contract IT jobs located in the City of London 84.04% 80.90% 79.44%
Number of daily rates quoted 2091 3247 3422
Average daily rate £488 £450 £450
Average daily rate % change year-on-year
+8.33% -
90% offered a daily rate of more than £325 £318 £293
10% offered a daily rate of more than £625 £613 £625
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 30 36 51
Average hourly rate £24.00 £23.10 £27.25
Average hourly rate % change year-on-year
+3.91% -15.24%
90% offered a hourly rate of more than £13.00 £12.50 £16.50
10% offered a hourly rate of more than £53.00 £45.50 £77.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the City of London

CRM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the City of London region.

CRM Daily Rate Trend in the City of London

CRM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the City of London region over the 3 months to 12 February 2016.

CRM Daily Rate Histogram in the City of London

CRM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the City of London region.

CRM Hourly Rate Trend in the City of London

CRM
Top 30 Related IT Skills in the City of London

For the 6 months to 12 February 2016, IT contractor jobs across the City of London region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 71 (35.86%) Dynamics CRM
2 52 (26.26%) Finance
3 51 (25.76%) Microsoft
4 39 (19.70%) Agile Software Development
5 31 (15.66%) Banking
6 29 (14.65%) Stakeholder Management
6 29 (14.65%) SQL
7 26 (13.13%) JavaScript
8 24 (12.12%) .NET
8 24 (12.12%) Salesforce.com
9 23 (11.62%) MS Excel
9 23 (11.62%) Migration
10 22 (11.11%) C#
10 22 (11.11%) Project Management
10 22 (11.11%) Marketing
11 17 (8.59%) Advertising
12 15 (7.58%) Retail
12 15 (7.58%) Business Intelligence
13 13 (6.57%) MS Office
14 12 (6.06%) Oracle
14 12 (6.06%) Siebel
15 11 (5.56%) PRINCE2
15 11 (5.56%) SQL Server
15 11 (5.56%) Business Analysis
15 11 (5.56%) Analytical Skills
16 10 (5.05%) Stakeholder Engagement
16 10 (5.05%) Data Analysis
16 10 (5.05%) HTML
16 10 (5.05%) SAP
16 10 (5.05%) ASP.NET

CRM
Top Related IT Skills in the City of London by Category

For the 6 months to 12 February 2016, IT contractor jobs across the City of London region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.02%) SharePoint
2 3 (1.52%) SAS
3 2 (1.01%) BizTalk Server
3 2 (1.01%) Blackberry Enterprise Server
3 2 (1.01%) IIS
3 2 (1.01%) Skype for Business
4 1 (0.51%) CMS
4 1 (0.51%) Exchange Server 2007
4 1 (0.51%) Exchange Server 2010
4 1 (0.51%) Exchange Server 2013
4 1 (0.51%) MS Exchange
4 1 (0.51%) Oracle Workflow
4 1 (0.51%) Sitecore CMS
4 1 (0.51%) Tomcat
Applications
1 23 (11.62%) MS Excel
2 13 (6.57%) MS Office
3 8 (4.04%) MS Visio
4 5 (2.53%) MS PowerPoint
5 4 (2.02%) MS Project
6 2 (1.01%) Photoshop
7 1 (0.51%) Adobe Captivate
7 1 (0.51%) Adobe Illustrator
7 1 (0.51%) InDesign
Business Applications
1 71 (35.86%) Dynamics CRM
2 6 (3.03%) Eloqua
3 4 (2.02%) Sage CRM
3 4 (2.02%) Salesforce.com CRM
4 3 (1.52%) BigMachines
5 2 (1.01%) Adobe Campaign
5 2 (1.01%) Oracle CRM
5 2 (1.01%) SAP CRM
5 2 (1.01%) SAP HCM
5 2 (1.01%) SAP HR
6 1 (0.51%) Payment Gateway
6 1 (0.51%) Unica
Cloud Services
1 7 (3.54%) SaaS
2 4 (2.02%) Cloud Computing
3 3 (1.52%) Google Cloud Platform
3 3 (1.52%) IaaS
3 3 (1.52%) PaaS
4 2 (1.01%) Amazon AWS
4 2 (1.01%) Microsoft Azure
4 2 (1.01%) SuccessFactors
5 1 (0.51%) Force.com
5 1 (0.51%) Google Analytics
5 1 (0.51%) Office 365
Communications & Networking
1 3 (1.52%) VoIP
2 2 (1.01%) Firewall
2 2 (1.01%) Skype
2 2 (1.01%) SMS
3 1 (0.51%) DHCP
3 1 (0.51%) DNS
3 1 (0.51%) LAN
3 1 (0.51%) LDAP
3 1 (0.51%) VLAN
3 1 (0.51%) VPN
3 1 (0.51%) WAN
3 1 (0.51%) WebEx
Database & Business Intelligence
1 11 (5.56%) SQL Server
2 5 (2.53%) Data Mining
2 5 (2.53%) SQL Server Integration Services
3 4 (2.02%) Oracle BI EE
4 3 (1.52%) BigQuery
4 3 (1.52%) Oracle Database
4 3 (1.52%) SQL Server 2008
4 3 (1.52%) SQL Server Reporting Services
5 2 (1.01%) BusinessObjects
5 2 (1.01%) Data Warehouse
5 2 (1.01%) MongoDB
5 2 (1.01%) Oracle Database 11g
5 2 (1.01%) SAP BI
5 2 (1.01%) SAP Data Services
5 2 (1.01%) SAP HANA
6 1 (0.51%) Base SAS
6 1 (0.51%) BusinessObjects XI
6 1 (0.51%) Hadoop
6 1 (0.51%) NoSQL
6 1 (0.51%) SQL Server Analysis Services
Development Applications
1 3 (1.52%) Jenkins
1 3 (1.52%) Oracle APEX
2 2 (1.01%) Axure RP
2 2 (1.01%) TeamCity
3 1 (0.51%) Balsamiq Mockups
3 1 (0.51%) CruiseControl
3 1 (0.51%) Git (software)
3 1 (0.51%) HP UFT
3 1 (0.51%) Selenium
3 1 (0.51%) Team Foundation Server
3 1 (0.51%) Visual Studio Team System
General
1 52 (26.26%) Finance
2 31 (15.66%) Banking
3 22 (11.11%) Marketing
4 17 (8.59%) Advertising
5 15 (7.58%) Retail
6 6 (3.03%) Investment Banking
7 5 (2.53%) Legal
7 5 (2.53%) Retail Banking
8 4 (2.02%) Back Office
9 3 (1.52%) Games
9 3 (1.52%) Law
10 2 (1.01%) Corporate Banking
10 2 (1.01%) Front Office
10 2 (1.01%) Publishing
11 1 (0.51%) Financial Institution
11 1 (0.51%) Multimedia
11 1 (0.51%) Telecoms
Job Titles
1 61 (30.81%) Analyst
2 38 (19.19%) Business Analyst
2 38 (19.19%) CRM Analyst
3 32 (16.16%) Developer
4 23 (11.62%) Consultant
5 22 (11.11%) CRM Business Analyst
5 22 (11.11%) Project Manager
6 20 (10.10%) Architect
6 20 (10.10%) CRM Consultant
7 19 (9.60%) CRM Developer
7 19 (9.60%) Dynamics CRM Developer
8 13 (6.57%) Dynamics CRM Consultant
8 13 (6.57%) Microsoft Consultant
9 12 (6.06%) CRM Manager
9 12 (6.06%) Microsoft CRM Consultant
10 10 (5.05%) CRM Project Manager
11 9 (4.55%) Support Analyst
12 7 (3.54%) CRM Architect
13 6 (3.03%) Salesforce.com Business Analyst
13 6 (3.03%) Test Analyst
Libraries, Frameworks & Software Standards
1 24 (12.12%) .NET
2 10 (5.05%) ASP.NET
2 10 (5.05%) HTML
3 6 (3.03%) CSS
3 6 (3.03%) Web Services
3 6 (3.03%) XML
4 5 (2.53%) Visualforce
5 4 (2.02%) CSS3
5 4 (2.02%) HTML5
6 3 (1.52%) Ajax
6 3 (1.52%) jQuery
6 3 (1.52%) Mason
6 3 (1.52%) Middleware
7 2 (1.01%) BAPI
7 2 (1.01%) Django
7 2 (1.01%) MSMQ
7 2 (1.01%) SAP ALE
7 2 (1.01%) SAP PI
7 2 (1.01%) SAP XI
7 2 (1.01%) WebSphere MQ
Miscellaneous
1 11 (5.56%) Analytical Skills
2 9 (4.55%) User Experience
3 4 (2.02%) iPad
3 4 (2.02%) Management Information System
4 3 (1.52%) Data Integration
4 3 (1.52%) Statistics
5 2 (1.01%) Blackberry
5 2 (1.01%) Data Extraction
5 2 (1.01%) Data Protection Act
5 2 (1.01%) Economics
5 2 (1.01%) Freedom of Information
5 2 (1.01%) Freedom of Information Act
5 2 (1.01%) IVR
5 2 (1.01%) Mobile App
5 2 (1.01%) NHS
5 2 (1.01%) Online Banking
5 2 (1.01%) Online Games
6 1 (0.51%) Clustering
6 1 (0.51%) e-Learning
6 1 (0.51%) Foreign Exchange (FX)
Operating Systems
1 6 (3.03%) Windows
2 5 (2.53%) Linux
3 3 (1.52%) Android
3 3 (1.52%) Windows 7
4 2 (1.01%) Red Hat Enterprise Linux
4 2 (1.01%) Windows XP
5 1 (0.51%) Apple iOS
5 1 (0.51%) CoreOS
5 1 (0.51%) Debian
5 1 (0.51%) Ubuntu
5 1 (0.51%) Unix
5 1 (0.51%) Windows Server
5 1 (0.51%) Windows Server 2008
Processes & Methodologies
1 39 (19.70%) Agile Software Development
2 29 (14.65%) Stakeholder Management
3 23 (11.62%) Migration
4 22 (11.11%) Project Management
5 15 (7.58%) Business Intelligence
6 11 (5.56%) Business Analysis
6 11 (5.56%) PRINCE2
7 10 (5.05%) Data Analysis
7 10 (5.05%) E-Commerce
7 10 (5.05%) Stakeholder Engagement
8 9 (4.55%) B2C
8 9 (4.55%) Data Migration
9 8 (4.04%) Analytics
9 8 (4.04%) ERP
9 8 (4.04%) Test Scripting
9 8 (4.04%) Workflow
10 7 (3.54%) Asset Management
10 7 (3.54%) Campaign Management
10 7 (3.54%) Unit Testing
10 7 (3.54%) User Acceptance Testing
Programming Languages
1 29 (14.65%) SQL
2 26 (13.13%) JavaScript
3 22 (11.11%) C#
4 8 (4.04%) Java
5 5 (2.53%) Apex Code
5 5 (2.53%) Python
6 4 (2.02%) PHP
6 4 (2.02%) Ruby
7 3 (1.52%) T-SQL
8 2 (1.01%) Bash Shell
8 2 (1.01%) PL/SQL
9 1 (0.51%) C
9 1 (0.51%) Perl
9 1 (0.51%) PowerShell
9 1 (0.51%) R
9 1 (0.51%) Scala
9 1 (0.51%) SOQL
Qualifications
1 5 (2.53%) Degree
2 2 (1.01%) IIBA
2 2 (1.01%) ISEB
2 2 (1.01%) Microsoft Certification
2 2 (1.01%) PRINCE2 Certification
3 1 (0.51%) CCNA
3 1 (0.51%) CCNP
3 1 (0.51%) CISA
3 1 (0.51%) Cisco Certification
3 1 (0.51%) CISM
3 1 (0.51%) CISSP
3 1 (0.51%) ISTQB
3 1 (0.51%) ISTQB Foundation Certification
3 1 (0.51%) MCDBA
3 1 (0.51%) MCDST
3 1 (0.51%) MCSA
3 1 (0.51%) MCSE
3 1 (0.51%) MCTS
3 1 (0.51%) PMI Certification
3 1 (0.51%) PMP
Quality Assurance & Compliance
1 6 (3.03%) QA
2 5 (2.53%) Data Quality
3 4 (2.02%) SLA
4 1 (0.51%) Disclosure Scotland
4 1 (0.51%) ISO/IEC 27001
4 1 (0.51%) SEPA
System Software
1 7 (3.54%) Active Directory
2 2 (1.01%) Docker
2 2 (1.01%) Hyper-V
3 1 (0.51%) VirtualBox
3 1 (0.51%) VMware Infrastructure
3 1 (0.51%) Xen
Systems Management
1 3 (1.52%) Ansible
1 3 (1.52%) Opscode Chef
2 2 (1.01%) Puppet
3 1 (0.51%) HP Quality Center
3 1 (0.51%) Kubernetes
3 1 (0.51%) Oracle Enterprise Manager
3 1 (0.51%) Packer
3 1 (0.51%) SCCM
3 1 (0.51%) Terraform
3 1 (0.51%) Windows Intune
3 1 (0.51%) ZABBIX
Vendors
1 51 (25.76%) Microsoft
2 24 (12.12%) Salesforce.com
3 12 (6.06%) Oracle
3 12 (6.06%) Siebel
4 10 (5.05%) SAP
5 6 (3.03%) Adobe
5 6 (3.03%) Sage
6 5 (2.53%) Bloomberg
6 5 (2.53%) Fidessa
7 4 (2.02%) Google
8 3 (1.52%) Cisco
8 3 (1.52%) Tableau
9 2 (1.01%) Ariba
9 2 (1.01%) Cognos
9 2 (1.01%) Marketo
9 2 (1.01%) NetSuite
9 2 (1.01%) Red Hat
9 2 (1.01%) Remedy
9 2 (1.01%) Reuters
9 2 (1.01%) WSO2
City, London
Coded People
Rate: £150 - £200 per day
Posted: 21 hours ago
City, London
Austin Fraser
Rate: £350 - £400 per day
Posted: Yesterday
City, London
Mortimer Spinks
Rate: £240 per day
Posted: 3 days ago
City, London
TEKsystems
Rate: £550 - £750 per day
Posted: 4 days ago
City, London
HFG
Rate: £450 - £500 per day
Posted: 4 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £600.00 - £640.00 per day
Posted: 17 days ago
City of London
Nigel Frank International
Rate: £350 - £450 per day
Posted: 18 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £280.00 - £284.89 per day
Posted: 24 days ago