The table below looks at the statistics for CRM skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 85 61 41
Rank change year-on-year
-24 -20
Contract jobs citing CRM 85 105 241
As % of all contract IT jobs located in the City of London 2.67% 3.03% 4.10%
As % of the Processes & Methodologies category 3.06% 3.61% 5.06%
Number of daily rates quoted 63 69 190
Median daily rate £450 £400 £436
Median daily rate % change year-on-year
+12.50% -8.30%
90% offered a daily rate of more than £350 £195 £299
10% offered a daily rate of more than £625 £550 £550
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 1 3
Median hourly rate - £24.00 £13.50
Median hourly rate % change year-on-year
- +77.77%
UK excluding London median hourly rate £31.23 £25.50 £20.00
% change year-on-year
+22.45% +27.50%
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2778 2909 4761
As % of all contract IT jobs located in the City of London 87.41% 83.88% 80.91%
Number of daily rates quoted 2207 2336 3725
Median daily rate £500 £475 £450
Median daily rate % change year-on-year
+5.26% +5.55%
90% offered a daily rate of more than £350 £310 £304
10% offered a daily rate of more than £650 £650 £625
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 28 25 52
Median hourly rate £27.50 £24.50 £18.00
Median hourly rate % change year-on-year
+12.24% +36.11%
90% offered a hourly rate of more than £14.50 £17.70 £10.85
10% offered a hourly rate of more than £55.00 £51.59 £38.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

CRM
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the City of London

CRM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the City of London region.

CRM Daily Rate Trend in the City of London

CRM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the City of London region over the 3 months to 3 December 2016.

CRM Daily Rate Histogram in the City of London

CRM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the City of London region.

CRM Hourly Rate Trend in the City of London

CRM
Top 30 Related IT Skills in the City of London

For the 6 months to 3 December 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for CRM.

1 107 (47.98%) Dynamics CRM
2 88 (39.46%) Microsoft
3 55 (24.66%) .NET
3 55 (24.66%) Agile Software Development
4 53 (23.77%) Finance
5 47 (21.08%) JavaScript
5 47 (21.08%) ERP
6 42 (18.83%) SQL
7 38 (17.04%) C#
8 35 (15.70%) Java
9 34 (15.25%) Marketing
10 31 (13.90%) SQL Server
11 29 (13.00%) PHP
11 29 (13.00%) Web Services
12 28 (12.56%) Web Development
13 26 (11.66%) Salesforce.com
13 26 (11.66%) MS Excel
13 26 (11.66%) Network Security
13 26 (11.66%) Digital Media
14 25 (11.21%) Project Management
15 23 (10.31%) Migration
16 19 (8.52%) HTML
16 19 (8.52%) Data Migration
17 18 (8.07%) Oracle
17 18 (8.07%) Business Analysis
18 17 (7.62%) SharePoint
18 17 (7.62%) jQuery
19 16 (7.17%) User Acceptance Testing
19 16 (7.17%) Data Modelling
19 16 (7.17%) ASP.NET

CRM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (7.62%) SharePoint
2 6 (2.69%) SAS
3 4 (1.79%) BizTalk Server
3 4 (1.79%) IIS
4 3 (1.35%) CMS
4 3 (1.35%) SugarCRM
4 3 (1.35%) Tomcat
5 2 (0.90%) Confluence
5 2 (0.90%) Drupal
5 2 (0.90%) Elasticsearch
5 2 (0.90%) SharePoint Server
6 1 (0.45%) Joomla!
6 1 (0.45%) Kentico
6 1 (0.45%) Oracle Workflow
6 1 (0.45%) SharePoint 2010
6 1 (0.45%) SharePoint 2013
6 1 (0.45%) Sitecore CMS
6 1 (0.45%) Skype for Business
6 1 (0.45%) Umbraco
6 1 (0.45%) WordPress
Applications
1 26 (11.66%) MS Excel
2 7 (3.14%) MS Office
3 5 (2.24%) MS Project
4 4 (1.79%) MS PowerPoint
4 4 (1.79%) MS Visio
5 1 (0.45%) Adobe Creative Suite
5 1 (0.45%) Spreadsheet
Business Applications
1 107 (47.98%) Dynamics CRM
2 4 (1.79%) Salesforce.com CRM
3 3 (1.35%) SAP CRM
4 2 (0.90%) Magento
4 2 (0.90%) Oracle CRM
5 1 (0.45%) Adobe Campaign
5 1 (0.45%) Dynamics AX
5 1 (0.45%) Dynamics NAV
5 1 (0.45%) Radian6
5 1 (0.45%) SAP PM
5 1 (0.45%) Social Studio
5 1 (0.45%) Unit4 Business World
Cloud Services
1 11 (4.93%) Microsoft Azure
2 7 (3.14%) Office 365
3 5 (2.24%) SuccessFactors
4 3 (1.35%) Azure Active Directory
5 2 (0.90%) Amazon AWS
5 2 (0.90%) Force.com
5 2 (0.90%) G Suite
5 2 (0.90%) SaaS
6 1 (0.45%) Boomi
6 1 (0.45%) Google Analytics
6 1 (0.45%) Google Cloud Platform
6 1 (0.45%) IaaS
6 1 (0.45%) MailChimp
6 1 (0.45%) PaaS
6 1 (0.45%) Yammer
Communications & Networking
1 26 (11.66%) Network Security
2 4 (1.79%) SMS
3 3 (1.35%) CTI
3 3 (1.35%) DNS
3 3 (1.35%) Intranet
4 2 (0.90%) Internet
4 2 (0.90%) LAN
4 2 (0.90%) Skype
4 2 (0.90%) TCP/IP
4 2 (0.90%) Unified Communications
4 2 (0.90%) WAN
5 1 (0.45%) DHCP
5 1 (0.45%) Firewall
5 1 (0.45%) HTTP
5 1 (0.45%) VoIP
Database & Business Intelligence
1 31 (13.90%) SQL Server
2 11 (4.93%) SQL Server Integration Services
3 8 (3.59%) Data Warehouse
4 5 (2.24%) Base SAS
5 4 (1.79%) Relational Database
5 4 (1.79%) SQL Server 2012
5 4 (1.79%) SQL Server Reporting Services
6 3 (1.35%) Data Mining
6 3 (1.35%) MySQL
6 3 (1.35%) SAS Data Integration Studio
7 2 (0.90%) MongoDB
7 2 (0.90%) Oracle Reports
7 2 (0.90%) RethinkDB
7 2 (0.90%) SQL Server 2008
7 2 (0.90%) SQL Server Analysis Services
8 1 (0.45%) BigQuery
8 1 (0.45%) NoSQL
8 1 (0.45%) Oracle Database
8 1 (0.45%) Power BI
8 1 (0.45%) SQL Server 2014
Development Applications
1 10 (4.48%) Visual Studio
2 8 (3.59%) Team Foundation Server
3 7 (3.14%) Visual Studio Team System
4 5 (2.24%) Git (software)
5 4 (1.79%) Talend Open Studio
5 4 (1.79%) TeamCity
6 3 (1.35%) Eclipse
6 3 (1.35%) Octopus Deploy
7 2 (0.90%) Jenkins
7 2 (0.90%) Subversion
8 1 (0.45%) Axure RP
8 1 (0.45%) Bower
8 1 (0.45%) Cucumber
8 1 (0.45%) Grunt
8 1 (0.45%) Jasmine
8 1 (0.45%) JIRA
8 1 (0.45%) Maven
8 1 (0.45%) Mocha
8 1 (0.45%) NuGet
8 1 (0.45%) SonarQube
General
1 53 (23.77%) Finance
2 34 (15.25%) Marketing
3 15 (6.73%) Banking
4 10 (4.48%) Advertising
5 8 (3.59%) Financial Institution
6 6 (2.69%) Investment Banking
6 6 (2.69%) Retail
7 4 (1.79%) Legal
7 4 (1.79%) Telecoms
8 2 (0.90%) Back Office
9 1 (0.45%) Automotive
9 1 (0.45%) Front Office
9 1 (0.45%) Local Government
9 1 (0.45%) Manufacturing
9 1 (0.45%) Publishing
9 1 (0.45%) Retail Banking
Job Titles
1 79 (35.43%) Developer
2 46 (20.63%) CRM Developer
3 45 (20.18%) Analyst
4 27 (12.11%) Architect
5 25 (11.21%) Dynamics CRM Developer
6 24 (10.76%) Business Analyst
7 22 (9.87%) CRM Analyst
8 21 (9.42%) Microsoft Developer
9 16 (7.17%) Solutions Architect
10 13 (5.83%) Consultant
10 13 (5.83%) CRM Business Analyst
10 13 (5.83%) CRM Manager
11 12 (5.38%) Lead Developer
11 12 (5.38%) Project Manager
12 11 (4.93%) CRM Architect
13 10 (4.48%) CRM Consultant
13 10 (4.48%) CRM Solutions Architect
13 10 (4.48%) Dynamics CRM Consultant
14 7 (3.14%) .NET Developer
14 7 (3.14%) Senior Microsoft Developer
Libraries, Frameworks & Software Standards
1 55 (24.66%) .NET
2 29 (13.00%) Web Services
3 19 (8.52%) HTML
4 17 (7.62%) jQuery
5 16 (7.17%) ASP.NET
5 16 (7.17%) CSS
6 11 (4.93%) XML
7 9 (4.04%) REST
8 7 (3.14%) HTML5
8 7 (3.14%) SOAP
9 6 (2.69%) .NET Framework
10 5 (2.24%) ASP.NET MVC
10 5 (2.24%) Node.js
11 4 (1.79%) RESTful
11 4 (1.79%) XSLT
12 3 (1.35%) AngularJS
12 3 (1.35%) CSS3
12 3 (1.35%) Entity Framework
12 3 (1.35%) J2EE
12 3 (1.35%) Twitter Bootstrap
Miscellaneous
1 26 (11.66%) Digital Media
2 14 (6.28%) Analytical Skills
3 11 (4.93%) Data Integration
4 6 (2.69%) Enterprise Software
5 5 (2.24%) Equities
5 5 (2.24%) Mobile App
6 4 (1.79%) Management Information System
6 4 (1.79%) User Experience
7 3 (1.35%) Data Conversion
7 3 (1.35%) Fintech
7 3 (1.35%) Fixed Income
7 3 (1.35%) IVR
7 3 (1.35%) Mathematics
8 2 (0.90%) Computer Science
8 2 (0.90%) e-Learning
8 2 (0.90%) Mobile Computing
8 2 (0.90%) Social Media
8 2 (0.90%) Video Editing
9 1 (0.45%) N-Tier
9 1 (0.45%) Replication
Operating Systems
1 11 (4.93%) Windows
2 4 (1.79%) Apple iOS
3 3 (1.35%) Linux
3 3 (1.35%) Windows Server 2008
4 2 (0.90%) Unix
5 1 (0.45%) Android
5 1 (0.45%) Windows 8
5 1 (0.45%) Windows Mobile
5 1 (0.45%) Windows Server
5 1 (0.45%) Windows Server 2003
Processes & Methodologies
1 55 (24.66%) Agile Software Development
2 47 (21.08%) ERP
3 28 (12.56%) Web Development
4 25 (11.21%) Project Management
5 23 (10.31%) Migration
6 19 (8.52%) Data Migration
7 18 (8.07%) Business Analysis
8 16 (7.17%) Data Modelling
8 16 (7.17%) Scrum
8 16 (7.17%) User Acceptance Testing
9 15 (6.73%) Stakeholder Management
10 14 (6.28%) E-Commerce
11 13 (5.83%) Workflow
12 12 (5.38%) ETL
12 12 (5.38%) MVC
12 12 (5.38%) SDLC
13 11 (4.93%) Business Intelligence
13 11 (4.93%) PRINCE2
13 11 (4.93%) TDD
14 10 (4.48%) Technical Architecture
Programming Languages
1 47 (21.08%) JavaScript
2 42 (18.83%) SQL
3 38 (17.04%) C#
4 35 (15.70%) Java
5 29 (13.00%) PHP
6 9 (4.04%) T-SQL
7 5 (2.24%) PowerShell
8 4 (1.79%) Python
9 3 (1.35%) Apple Swift
9 3 (1.35%) Ruby
10 2 (0.90%) Bash Shell
10 2 (0.90%) SAS Macro
11 1 (0.45%) Apex Code
11 1 (0.45%) Perl
11 1 (0.45%) PL/SQL
11 1 (0.45%) R
11 1 (0.45%) Shell Script
11 1 (0.45%) SOQL
11 1 (0.45%) VBA
11 1 (0.45%) XAML
Qualifications
1 12 (5.38%) Degree
2 3 (1.35%) ISEB
2 3 (1.35%) PMP
2 3 (1.35%) Security Cleared
3 2 (0.90%) PRINCE2 Practitioner
3 2 (0.90%) SC Cleared
4 1 (0.45%) APMP
4 1 (0.45%) CTC Cleared
4 1 (0.45%) ITIL Certification
4 1 (0.45%) MBA
4 1 (0.45%) Microsoft Certification
4 1 (0.45%) PMI Certification
Quality Assurance & Compliance
1 8 (3.59%) QA
2 2 (0.90%) Data Quality
2 2 (0.90%) MiFID
3 1 (0.45%) Basel II
3 1 (0.45%) SLA
System Software
1 7 (3.14%) Active Directory
2 4 (1.79%) Docker
3 2 (0.90%) Virtual Machines
4 1 (0.45%) Virtual Servers
4 1 (0.45%) VMware Infrastructure
Systems Management
1 1 (0.45%) Ansible
1 1 (0.45%) HP Data Protector
1 1 (0.45%) Nagios
1 1 (0.45%) Opscode Chef
1 1 (0.45%) Puppet
1 1 (0.45%) Systems Management Server (SMS)
Vendors
1 88 (39.46%) Microsoft
2 26 (11.66%) Salesforce.com
3 18 (8.07%) Oracle
4 14 (6.28%) SAP
5 6 (2.69%) Pega
6 5 (2.24%) Siebel
7 4 (1.79%) Adobe
7 4 (1.79%) Salesforce Marketing Cloud
7 4 (1.79%) Talend
7 4 (1.79%) VMware
8 3 (1.35%) Google
8 3 (1.35%) Sitecore
9 2 (0.90%) Citrix
9 2 (0.90%) HP
9 2 (0.90%) IBM
9 2 (0.90%) Informatica
9 2 (0.90%) Sybase
9 2 (0.90%) Tableau
9 2 (0.90%) Teradata
9 2 (0.90%) WorldPay
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