The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 187 209 204
Rank change year-on-year
+22 -5
Contract jobs requiring a Desktop Support Engineer 14 15 24
As % of all contract IT jobs located in the City of London 0.24% 0.21% 0.30%
As % of the Job Titles category 0.26% 0.23% 0.33%
Number of daily rates quoted 3 8 15
Average daily rate
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£215 £200 £138
Average daily rate % change year-on-year
+7.50% +45.45%
90% offered a daily rate of more than £179 £100 £125
10% offered a daily rate of more than £285 £255 £242
UK excluding London average daily rate £155 £141 £130
% change year-on-year
+9.73% +8.65%
Number of hourly rates quoted 5 4 1
Average hourly rate £15.50 £13.25 £12.42
Average hourly rate % change year-on-year
+16.98% +6.68%
UK excluding London average hourly rate £15.03 £13.87 £14.60
% change year-on-year
+8.32% -5.00%
Desktop Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5363 6610 7331
As % of all contract IT jobs located in the City of London 92.45% 92.42% 92.68%
Number of daily rates quoted 3925 4808 5247
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 99 140 182
Average hourly rate £17.50 £19.50 £19.25
Average hourly rate % change year-on-year
-10.25% +1.29%
90% offered a hourly rate of more than £12.05 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £32.75 £42.85
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the City of London

Desktop Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the City of London region.

Desktop Support Engineer Daily Rate Trend in the City of London

Desktop Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the City of London region over the 3 months to 17 September 2014.

Desktop Support Engineer Daily Rate Histogram in the City of London

Desktop Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the City of London region.

Desktop Support Engineer Hourly Rate Trend in the City of London

Desktop Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 17 September 2014, IT contractor jobs across the City of London region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 23 (85.19%) Windows
2 14 (51.85%) MS Office
3 13 (48.15%) Active Directory
3 13 (48.15%) Windows 7
4 11 (40.74%) Windows XP
5 10 (37.04%) Microsoft
5 10 (37.04%) Blackberry
5 10 (37.04%) Finance
6 7 (25.93%) Citrix
7 6 (22.22%) Banking
8 5 (18.52%) ITIL
8 5 (18.52%) Security Cleared
8 5 (18.52%) SCCM
9 4 (14.81%) SC Cleared
9 4 (14.81%) iPhone
9 4 (14.81%) Windows Server 2008
9 4 (14.81%) Analytical Skills
9 4 (14.81%) IBM Notes
9 4 (14.81%) VPN
9 4 (14.81%) HP
9 4 (14.81%) Lotus
9 4 (14.81%) Apple
9 4 (14.81%) VMware
10 3 (11.11%) Investment Banking
10 3 (11.11%) Windows Server 2003
10 3 (11.11%) Reuters
10 3 (11.11%) Remedy
10 3 (11.11%) Microsoft Certification
10 3 (11.11%) MS Exchange
10 3 (11.11%) MCSE

Desktop Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 17 September 2014, IT contractor jobs across the City of London region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) IBM Notes
2 3 (11.11%) MS Exchange
3 2 (7.41%) Exchange Server 2010
3 2 (7.41%) SharePoint
4 1 (3.70%) Blackberry Enterprise Server
Applications
1 14 (51.85%) MS Office
2 2 (7.41%) MS Excel
3 1 (3.70%) MS PowerPoint
Business Applications
1 1 (3.70%) Dynamics CRM
1 1 (3.70%) Remedy ITSM
Communications & Networking
1 4 (14.81%) VPN
2 2 (7.41%) Wi-Fi
2 2 (7.41%) Firewall
3 1 (3.70%) Wireless
3 1 (3.70%) DHCP
3 1 (3.70%) TCP/IP
3 1 (3.70%) LAN
3 1 (3.70%) DNS
General
1 10 (37.04%) Finance
2 6 (22.22%) Banking
3 3 (11.11%) Investment Banking
4 1 (3.70%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.70%) Software Packaging
Miscellaneous
1 10 (37.04%) Blackberry
2 4 (14.81%) iPhone
2 4 (14.81%) Analytical Skills
3 3 (11.11%) iPad
4 2 (7.41%) Kindle
4 2 (7.41%) Fixed Income
4 2 (7.41%) PKI
4 2 (7.41%) Derivative
5 1 (3.70%) Smartphone
5 1 (3.70%) Video Conferencing
Operating Systems
1 23 (85.19%) Windows
2 13 (48.15%) Windows 7
3 11 (40.74%) Windows XP
4 4 (14.81%) Windows Server 2008
5 3 (11.11%) Windows Server 2003
5 3 (11.11%) Linux
5 3 (11.11%) Apple iOS
5 3 (11.11%) Android
6 2 (7.41%) Windows Vista
6 2 (7.41%) Windows Mobile
7 1 (3.70%) Mac OS X
7 1 (3.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (18.52%) ITIL
2 3 (11.11%) Coaching
3 2 (7.41%) CRM
4 1 (3.70%) Service Management
4 1 (3.70%) Service Delivery
4 1 (3.70%) ITSM
4 1 (3.70%) Migration
4 1 (3.70%) Continuous Improvement
4 1 (3.70%) Root Cause Analysis
4 1 (3.70%) Problem Management
Qualifications
1 5 (18.52%) Security Cleared
2 4 (14.81%) SC Cleared
3 3 (11.11%) Microsoft Certification
3 3 (11.11%) MCSE
4 2 (7.41%) CTC Cleared
5 1 (3.70%) Degree
5 1 (3.70%) Cisco Certification
5 1 (3.70%) CCNA
5 1 (3.70%) MCSA
5 1 (3.70%) HNC
5 1 (3.70%) DV Cleared
Quality Assurance & Compliance
1 2 (7.41%) ISO 9001
2 1 (3.70%) SLA
System Software
1 13 (48.15%) Active Directory
2 3 (11.11%) VMware Infrastructure
3 1 (3.70%) Xen
3 1 (3.70%) Hyper-V
3 1 (3.70%) XenApp
Systems Management
1 5 (18.52%) SCCM
2 1 (3.70%) Systems Management Server (SMS)
2 1 (3.70%) ServiceCenter
Vendors
1 10 (37.04%) Microsoft
2 7 (25.93%) Citrix
3 4 (14.81%) HP
3 4 (14.81%) Lotus
3 4 (14.81%) Apple
3 4 (14.81%) VMware
4 3 (11.11%) Reuters
4 3 (11.11%) Remedy
5 2 (7.41%) Cisco
5 2 (7.41%) Sophos
5 2 (7.41%) Bloomberg
6 1 (3.70%) Wyse
6 1 (3.70%) Google
6 1 (3.70%) Peregrine
6 1 (3.70%) Red Hat
6 1 (3.70%) FactSet