The table below looks at the statistics for Problem Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Problem Management
Rank 158 159 157
Rank change year-on-year
+1 -2
Contract jobs citing Problem Management 42 49 43
As % of all contract IT jobs located in the City of London 0.74% 0.72% 0.70%
As % of the Processes & Methodologies category 0.95% 0.93% 0.92%
Number of daily rates quoted 26 29 34
Average daily rate
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of your Daily Rate
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£394 £325 £305
Average daily rate % change year-on-year
+21.15% +6.55%
90% offered a daily rate of more than £275 £213 £216
10% offered a daily rate of more than £575 £485 £500
UK excluding London average daily rate £325 £348 £330
% change year-on-year
-6.47% +5.30%
Number of hourly rates quoted 0 2 2
Average hourly rate - £23.50 £25.00
Average hourly rate % change year-on-year
- -6.00%
UK excluding London average hourly rate £11.50 £17.00 £15.00
% change year-on-year
-32.35% +13.33%
Problem Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4402 5249 4652
As % of all contract IT jobs located in the City of London 78.02% 77.21% 75.89%
Number of daily rates quoted 3470 3862 3529
Average daily rate £450 £450 £450
90% offered a daily rate of more than £315 £300 £300
10% offered a daily rate of more than £625 £613 £600
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 38 57 88
Average hourly rate £18.50 £23.50 £35.00
Average hourly rate % change year-on-year
-21.27% -32.85%
90% offered a hourly rate of more than £10.50 £13.50 £15.00
10% offered a hourly rate of more than £43.75 £52.82 £107.80
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Problem Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the City of London

Problem Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the City of London region.

Problem Management Daily Rate Trend in the City of London

Problem Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the City of London region over the 3 months to 19 December 2014.

Problem Management Daily Rate Histogram in the City of London

Problem Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the City of London region.

Problem Management Hourly Rate Trend in the City of London

Problem Management
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 48 (51.61%) ITIL
2 33 (35.48%) Windows
3 27 (29.03%) Active Directory
4 25 (26.88%) Incident Management
5 22 (23.66%) Service Management
5 22 (23.66%) Microsoft
6 19 (20.43%) Change Management
7 18 (19.35%) Finance
8 14 (15.05%) Banking
8 14 (15.05%) MS Office
8 14 (15.05%) PowerShell
9 12 (12.90%) Oracle
9 12 (12.90%) MS Excel
9 12 (12.90%) Service Delivery
10 11 (11.83%) VMware
10 11 (11.83%) UNIX
10 11 (11.83%) Cisco
11 10 (10.75%) Citrix
11 10 (10.75%) Firewall
11 10 (10.75%) VMware Infrastructure
11 10 (10.75%) Windows 7
11 10 (10.75%) Root Cause Analysis
11 10 (10.75%) Analytical Skills
12 9 (9.68%) Windows Server 2008
12 9 (9.68%) Front Office
12 9 (9.68%) Investment Banking
12 9 (9.68%) Configuration Management
12 9 (9.68%) Project Management
12 9 (9.68%) HP
12 9 (9.68%) SAN

Problem Management
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.68%) MS Exchange
2 8 (8.60%) IIS
3 6 (6.45%) Apache
4 5 (5.38%) Tomcat
5 4 (4.30%) Blackberry Enterprise Server
6 3 (3.23%) WebSphere
6 3 (3.23%) WebSphere Application Server
6 3 (3.23%) IBM Notes
6 3 (3.23%) Oracle HTTP Server
6 3 (3.23%) Exchange Server 2010
6 3 (3.23%) Exchange Server 2013
7 2 (2.15%) SAS
7 2 (2.15%) JBoss
7 2 (2.15%) IBM HTTP Server
7 2 (2.15%) GlassFish
8 1 (1.08%) AquaLogic
8 1 (1.08%) WebLogic
8 1 (1.08%) SharePoint
8 1 (1.08%) Documentum
Applications
1 14 (15.05%) MS Office
2 12 (12.90%) MS Excel
3 6 (6.45%) MS Visio
4 4 (4.30%) MS PowerPoint
5 3 (3.23%) MS Project
Business Applications
1 1 (1.08%) Dynamics CRM
1 1 (1.08%) LatentZero
1 1 (1.08%) WebTrends
1 1 (1.08%) Agresso
1 1 (1.08%) Oracle BPM
1 1 (1.08%) Cordys
Cloud Services
1 1 (1.08%) Office 365
Communications & Networking
1 10 (10.75%) Firewall
2 9 (9.68%) SAN
3 7 (7.53%) WAN
4 5 (5.38%) BIG-IP
4 5 (5.38%) Internet
4 5 (5.38%) DMZ
4 5 (5.38%) LAN
4 5 (5.38%) DNS
5 4 (4.30%) DSL
5 4 (4.30%) MPLS
6 3 (3.23%) HTTP
7 2 (2.15%) Multicast
7 2 (2.15%) Unified Communications
7 2 (2.15%) SMTP
7 2 (2.15%) NetScreen
7 2 (2.15%) IP Telephony
7 2 (2.15%) Cisco ICM
7 2 (2.15%) Cisco IOS
8 1 (1.08%) VLAN
8 1 (1.08%) Intrusion Detection
Database & Business Intelligence
1 5 (5.38%) MySQL
1 5 (5.38%) Relational Database
2 3 (3.23%) SQL Server
2 3 (3.23%) RDBMS
2 3 (3.23%) Oracle Database
3 2 (2.15%) SAS Data Integration Studio
3 2 (2.15%) Base SAS
3 2 (2.15%) SAS Enterprise Guide
4 1 (1.08%) DB2
4 1 (1.08%) Data Mining
Development Applications
1 3 (3.23%) MSI
1 3 (3.23%) Eclipse
1 3 (3.23%) Git (software)
2 2 (2.15%) Jenkins
2 2 (2.15%) Mercurial
2 2 (2.15%) Hudson
2 2 (2.15%) Toad
2 2 (2.15%) JIRA
3 1 (1.08%) Lombardi
3 1 (1.08%) Maven
3 1 (1.08%) Subversion
3 1 (1.08%) PowerBuilder
3 1 (1.08%) Ant
3 1 (1.08%) IntelliJ
3 1 (1.08%) Mockito
3 1 (1.08%) TeamCity
General
1 18 (19.35%) Finance
2 14 (15.05%) Banking
3 9 (9.68%) Front Office
3 9 (9.68%) Investment Banking
4 3 (3.23%) Back Office
5 2 (2.15%) Financial Institution
6 1 (1.08%) Local Government
6 1 (1.08%) Law
6 1 (1.08%) Legal
6 1 (1.08%) Advertising
Job Titles
1 31 (33.33%) Analyst
2 13 (13.98%) Applications Support
3 10 (10.75%) Support Analyst
4 9 (9.68%) Service Analyst
5 5 (5.38%) Service Management Analyst
5 5 (5.38%) Operations Analyst
5 5 (5.38%) Developer
5 5 (5.38%) Support Engineer
6 4 (4.30%) Windows Engineer
6 4 (4.30%) Desktop Support
6 4 (4.30%) Services Delivery Analyst
7 3 (3.23%) Applications Manager
7 3 (3.23%) Applications Support Analyst
7 3 (3.23%) Consultant
8 2 (2.15%) Citrix Analyst
8 2 (2.15%) Cloud Engineer
8 2 (2.15%) Head of Service Management
8 2 (2.15%) IT Support
8 2 (2.15%) Designer
8 2 (2.15%) Applications Engineer
Libraries, Frameworks & Software Standards
1 5 (5.38%) Middleware
2 4 (4.30%) Application Packaging
3 3 (3.23%) Java EE
3 3 (3.23%) FIX Protocol
3 3 (3.23%) Web Services
4 2 (2.15%) XML
4 2 (2.15%) CSS
4 2 (2.15%) .NET
4 2 (2.15%) HTML
4 2 (2.15%) ActiveMQ
4 2 (2.15%) XMPP
5 1 (1.08%) Software Packaging
5 1 (1.08%) WCF
5 1 (1.08%) GWT
5 1 (1.08%) jQuery
5 1 (1.08%) Spring
5 1 (1.08%) Hibernate
5 1 (1.08%) J2EE
5 1 (1.08%) Struts
5 1 (1.08%) WAP
Miscellaneous
1 10 (10.75%) Analytical Skills
2 7 (7.53%) Blackberry
3 5 (5.38%) Fixed Income
3 5 (5.38%) Management Information System
3 5 (5.38%) Equities
3 5 (5.38%) Enterprise Software
4 3 (3.23%) Fat Client
4 3 (3.23%) Computer Science
4 3 (3.23%) Foreign Exchange (FX)
4 3 (3.23%) Thin Client
5 2 (2.15%) User Experience
5 2 (2.15%) iSeries
5 2 (2.15%) Clustering
5 2 (2.15%) PKI
6 1 (1.08%) Equity Risk
6 1 (1.08%) Smartphone
6 1 (1.08%) Derivative
6 1 (1.08%) Mainframe
6 1 (1.08%) Performance Metrics
Operating Systems
1 33 (35.48%) Windows
2 11 (11.83%) UNIX
3 10 (10.75%) Windows 7
4 9 (9.68%) Windows Server 2008
5 7 (7.53%) Windows Server 2003
6 5 (5.38%) Linux
7 4 (4.30%) Windows 8
8 2 (2.15%) Red Hat Enterprise Linux
8 2 (2.15%) Solaris
9 1 (1.08%) Windows XP
9 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 48 (51.61%) ITIL
2 25 (26.88%) Incident Management
3 22 (23.66%) Service Management
4 19 (20.43%) Change Management
5 12 (12.90%) Service Delivery
6 10 (10.75%) Root Cause Analysis
7 9 (9.68%) Configuration Management
7 9 (9.68%) Project Management
8 8 (8.60%) Migration
9 7 (7.53%) Continuous Improvement
9 7 (7.53%) Change Control
9 7 (7.53%) Release Management
9 7 (7.53%) User Acceptance Testing
10 5 (5.38%) Disaster Recovery
10 5 (5.38%) Asset Management
10 5 (5.38%) Performance Tuning
11 4 (4.30%) Performance Management
11 4 (4.30%) ITSM
12 3 (3.23%) Business Analysis
12 3 (3.23%) Data Analysis
Programming Languages
1 14 (15.05%) PowerShell
2 9 (9.68%) SQL
3 5 (5.38%) Java
4 4 (4.30%) Perl
4 4 (4.30%) VBScript
5 2 (2.15%) C-shell
5 2 (2.15%) VBA
5 2 (2.15%) JavaScript
5 2 (2.15%) Objective-C
6 1 (1.08%) Korn
6 1 (1.08%) AWK
6 1 (1.08%) Jython
6 1 (1.08%) Shell Script
6 1 (1.08%) C++
6 1 (1.08%) VB
6 1 (1.08%) Python
6 1 (1.08%) Bash Shell
Qualifications
1 6 (6.45%) Degree
2 5 (5.38%) VMware Certified Professional (VCP)
2 5 (5.38%) Microsoft Certification
3 3 (3.23%) ITIL Certification
3 3 (3.23%) Security Cleared
4 2 (2.15%) CCNP
4 2 (2.15%) MCSE
4 2 (2.15%) Citrix Certification
4 2 (2.15%) Cisco Certification
4 2 (2.15%) JNCIS
5 1 (1.08%) MBA
5 1 (1.08%) PMP
5 1 (1.08%) PMI Certification
5 1 (1.08%) ISEB
5 1 (1.08%) HNC
5 1 (1.08%) SC Cleared
5 1 (1.08%) DV Cleared
Quality Assurance & Compliance
1 8 (8.60%) SLA
2 4 (4.30%) QA
System Software
1 27 (29.03%) Active Directory
2 10 (10.75%) VMware Infrastructure
3 8 (8.60%) XenApp
4 5 (5.38%) Microsoft App-V
4 5 (5.38%) VMware ESXi
4 5 (5.38%) vSphere
5 4 (4.30%) NLBS
6 3 (3.23%) Xen
6 3 (3.23%) Citrix Presentation Server
6 3 (3.23%) Firmware
6 3 (3.23%) XenDesktop
6 3 (3.23%) Hyper-V
7 2 (2.15%) Sendmail
7 2 (2.15%) Terminal Services
7 2 (2.15%) Squid
Systems Management
1 7 (7.53%) WSUS
1 7 (7.53%) SCCM
2 5 (5.38%) Tivoli
3 4 (4.30%) Cisco CUCM
4 3 (3.23%) BladeLogic
4 3 (3.23%) McAfee ePO
5 2 (2.15%) Cisco UCCX
5 2 (2.15%) Control-M
5 2 (2.15%) Cisco IPCC
5 2 (2.15%) ServiceCenter
6 1 (1.08%) ITRS Geneos
6 1 (1.08%) Forefront Identity Manager
Vendors
1 22 (23.66%) Microsoft
2 12 (12.90%) Oracle
3 11 (11.83%) VMware
3 11 (11.83%) Cisco
4 10 (10.75%) Citrix
5 9 (9.68%) HP
6 7 (7.53%) Dell
7 6 (6.45%) NetApp
7 6 (6.45%) EMC
7 6 (6.45%) Altiris
8 5 (5.38%) Wyse
8 5 (5.38%) McAfee
9 4 (4.30%) CheckPoint
9 4 (4.30%) IBM
9 4 (4.30%) AppSense
10 3 (3.23%) Lotus
10 3 (3.23%) ServiceNow
11 2 (2.15%) ProCurve
11 2 (2.15%) F5
11 2 (2.15%) Sun
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