The table below looks at the statistics for Problem Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Problem Management
Rank 149 160 197
Rank change year-on-year
+11 +37
Contract jobs citing Problem Management 46 46 31
As % of all contract IT jobs located in the City of London 0.87% 0.78% 0.42%
As % of the Processes & Methodologies category 1.08% 1.01% 0.54%
Number of daily rates quoted 34 33 13
Average daily rate
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£390 £325 £425
Average daily rate % change year-on-year
+20.00% -23.52%
90% offered a daily rate of more than £249 £226 £243
10% offered a daily rate of more than £528 £525 £520
UK excluding London average daily rate £325 £350 £275
% change year-on-year
-7.14% +27.27%
Number of hourly rates quoted 0 2 1
Average hourly rate - £23.75 £23.50
Average hourly rate % change year-on-year
- +1.06%
UK excluding London average hourly rate £26.00 £18.25 £17.08
% change year-on-year
+42.46% +6.88%
Problem Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4242 4556 5700
As % of all contract IT jobs located in the City of London 80.60% 77.46% 77.98%
Number of daily rates quoted 3362 3388 4231
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £320 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 40 39 70
Average hourly rate £21.00 £22.44 £22.50
Average hourly rate % change year-on-year
-6.40% -0.27%
90% offered a hourly rate of more than £13.00 £15.95 £14.08
10% offered a hourly rate of more than £38.50 £35.15 £58.70
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Problem Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the City of London

Problem Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the City of London region.

Problem Management Daily Rate Trend in the City of London

Problem Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the City of London region over the 3 months to 3 September 2015.

Problem Management Daily Rate Histogram in the City of London

Problem Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the City of London region.

Problem Management Hourly Rate Trend in the City of London

Problem Management
Top 30 Related IT Skills in the City of London

For the 6 months to 3 September 2015, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 46 (50.00%) ITIL
2 34 (36.96%) Finance
3 28 (30.43%) Service Management
4 27 (29.35%) Windows
5 24 (26.09%) Microsoft
6 18 (19.57%) Incident Management
7 17 (18.48%) Service Delivery
7 17 (18.48%) UNIX
8 16 (17.39%) Active Directory
9 15 (16.30%) Firewall
10 14 (15.22%) Change Management
11 13 (14.13%) ITSM
11 13 (14.13%) Disaster Recovery
11 13 (14.13%) Banking
11 13 (14.13%) Linux
11 13 (14.13%) Project Management
11 13 (14.13%) Root Cause Analysis
12 12 (13.04%) Citrix
12 12 (13.04%) Legal
12 12 (13.04%) Business Continuity
13 11 (11.96%) VMware
13 11 (11.96%) BCP
13 11 (11.96%) MS Office
13 11 (11.96%) Java
13 11 (11.96%) Cisco
13 11 (11.96%) MS Excel
13 11 (11.96%) MS Exchange
13 11 (11.96%) Analytical Skills
13 11 (11.96%) Performance Management
13 11 (11.96%) Windows Server 2008

Problem Management
Top Related IT Skills in the City of London by Category

For the 6 months to 3 September 2015, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (11.96%) MS Exchange
2 8 (8.70%) Blackberry Enterprise Server
3 6 (6.52%) IIS
4 4 (4.35%) JBoss
5 3 (3.26%) WebSphere
5 3 (3.26%) SharePoint
6 2 (2.17%) Apache
6 2 (2.17%) Tomcat
6 2 (2.17%) SAS
7 1 (1.09%) CMS
7 1 (1.09%) MQSeries
7 1 (1.09%) WorkSite
7 1 (1.09%) Drupal
7 1 (1.09%) Mule
7 1 (1.09%) nginx
7 1 (1.09%) Apache Solr
7 1 (1.09%) Confluence
7 1 (1.09%) SharePoint 2013
Applications
1 11 (11.96%) MS Office
1 11 (11.96%) MS Excel
2 6 (6.52%) MS PowerPoint
3 5 (5.43%) MS Project
3 5 (5.43%) MS Visio
Business Applications
1 2 (2.17%) thinkFolio
2 1 (1.09%) Agresso
2 1 (1.09%) RMDS
2 1 (1.09%) Remedy ITSM
Cloud Services
1 2 (2.17%) Office 365
1 2 (2.17%) IaaS
2 1 (1.09%) Google Analytics
2 1 (1.09%) Amazon AWS
Communications & Networking
1 15 (16.30%) Firewall
2 10 (10.87%) MPLS
3 9 (9.78%) DSL
3 9 (9.78%) LAN
3 9 (9.78%) WAN
4 8 (8.70%) BIG-IP
5 7 (7.61%) SAN
6 5 (5.43%) SSL
7 3 (3.26%) Internet
8 2 (2.17%) TCP/IP
8 2 (2.17%) VPN
8 2 (2.17%) OSPF
8 2 (2.17%) BGP
9 1 (1.09%) DMZ
9 1 (1.09%) EIGRP
9 1 (1.09%) VRRP
9 1 (1.09%) Wireless
9 1 (1.09%) SSH
9 1 (1.09%) DNS
9 1 (1.09%) LDAP
Database & Business Intelligence
1 6 (6.52%) SQL Server
2 3 (3.26%) Oracle Database
3 2 (2.17%) Oracle Database 11g
4 1 (1.09%) Oracle BI EE
4 1 (1.09%) Hadoop
4 1 (1.09%) Redis
4 1 (1.09%) Crystal Reports
4 1 (1.09%) BusinessObjects
4 1 (1.09%) SQL Server Reporting Services
4 1 (1.09%) SQL Server Integration Services
4 1 (1.09%) MySQL
Development Applications
1 2 (2.17%) Subversion
1 2 (2.17%) Maven
2 1 (1.09%) JIRA
2 1 (1.09%) Selenium
2 1 (1.09%) Mockito
2 1 (1.09%) Hudson
2 1 (1.09%) Jenkins
2 1 (1.09%) Ant
General
1 34 (36.96%) Finance
2 13 (14.13%) Banking
3 12 (13.04%) Legal
4 7 (7.61%) Investment Banking
5 6 (6.52%) Front Office
6 5 (5.43%) Financial Institution
7 3 (3.26%) Advertising
8 1 (1.09%) Marketing
8 1 (1.09%) Law
Job Titles
1 26 (28.26%) Analyst
2 11 (11.96%) Operations Analyst
3 10 (10.87%) Support Analyst
3 10 (10.87%) Applications Support
4 8 (8.70%) Service Manager
5 7 (7.61%) Incident Manager
6 6 (6.52%) Architect
7 5 (5.43%) Project Manager
7 5 (5.43%) Developer
7 5 (5.43%) Applications Support Analyst
7 5 (5.43%) Administrator
8 4 (4.35%) Computer Operator
9 3 (3.26%) 3rd Line Support
9 3 (3.26%) Desktop Support
9 3 (3.26%) Solutions Architect
9 3 (3.26%) Systems Administrator
9 3 (3.26%) IT Support
9 3 (3.26%) Delivery Manager
9 3 (3.26%) Services Delivery Manager
9 3 (3.26%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 6 (6.52%) Web Services
2 5 (5.43%) Middleware
3 4 (4.35%) .NET
3 4 (4.35%) J2EE
4 2 (2.17%) XSLT
4 2 (2.17%) Spring
5 1 (1.09%) Ajax
5 1 (1.09%) Ruby on Rails
5 1 (1.09%) JSON
5 1 (1.09%) JSTL
5 1 (1.09%) Spring MVC
5 1 (1.09%) Apache Flex
5 1 (1.09%) Spring Security
5 1 (1.09%) GWT
5 1 (1.09%) jQuery
5 1 (1.09%) JPA
5 1 (1.09%) HTML5
5 1 (1.09%) REST
5 1 (1.09%) Backbone.js
5 1 (1.09%) JMS
Miscellaneous
1 11 (11.96%) Analytical Skills
2 9 (9.78%) Management Information System
3 8 (8.70%) Blackberry
4 4 (4.35%) Data Centre
4 4 (4.35%) Thin Client
4 4 (4.35%) Hedge funds
4 4 (4.35%) Fat Client
5 3 (3.26%) Mobile App
6 2 (2.17%) Equities
7 1 (1.09%) PKI
7 1 (1.09%) Statistics
7 1 (1.09%) Computer Science
7 1 (1.09%) CMDB
7 1 (1.09%) Foreign Exchange (FX)
7 1 (1.09%) Streaming Video
7 1 (1.09%) Fixed Income
7 1 (1.09%) Enterprise Software
7 1 (1.09%) User Experience
7 1 (1.09%) DataPower
7 1 (1.09%) Video on Demand
Operating Systems
1 27 (29.35%) Windows
2 17 (18.48%) UNIX
3 13 (14.13%) Linux
4 11 (11.96%) Windows Server 2008
4 11 (11.96%) Windows 7
5 10 (10.87%) Windows Server 2003
6 6 (6.52%) Red Hat Enterprise Linux
7 4 (4.35%) CentOS
8 3 (3.26%) Solaris
9 2 (2.17%) AIX
10 1 (1.09%) HPUX
10 1 (1.09%) Windows Server 2012
Processes & Methodologies
1 46 (50.00%) ITIL
2 28 (30.43%) Service Management
3 18 (19.57%) Incident Management
4 17 (18.48%) Service Delivery
5 14 (15.22%) Change Management
6 13 (14.13%) Disaster Recovery
6 13 (14.13%) Project Management
6 13 (14.13%) ITSM
6 13 (14.13%) Root Cause Analysis
7 12 (13.04%) Business Continuity
8 11 (11.96%) BCP
8 11 (11.96%) Performance Management
9 10 (10.87%) Business Continuity Planning
10 8 (8.70%) Agile Software Development
10 8 (8.70%) Asset Management
11 7 (7.61%) Change Control
12 6 (6.52%) ERP
12 6 (6.52%) Stakeholder Management
12 6 (6.52%) Workflow
13 5 (5.43%) OO
Programming Languages
1 11 (11.96%) Java
2 7 (7.61%) Perl
2 7 (7.61%) SQL
3 5 (5.43%) JavaScript
4 3 (3.26%) PowerShell
4 3 (3.26%) C#
5 2 (2.17%) Shell Script
5 2 (2.17%) VB.NET
6 1 (1.09%) VBA
6 1 (1.09%) Python
6 1 (1.09%) Ruby
6 1 (1.09%) Korn
6 1 (1.09%) Bash Shell
Qualifications
1 8 (8.70%) ITIL Certification
2 7 (7.61%) Degree
3 4 (4.35%) Microsoft Certification
4 3 (3.26%) ITIL Foundation Certificate
4 3 (3.26%) MCSE
5 2 (2.17%) SC Cleared
5 2 (2.17%) Security Cleared
6 1 (1.09%) PMP
6 1 (1.09%) PMI Certification
6 1 (1.09%) CCNP
6 1 (1.09%) CCNA
6 1 (1.09%) Cisco Certification
Quality Assurance & Compliance
1 10 (10.87%) SLA
2 3 (3.26%) QA
3 1 (1.09%) BS7799
3 1 (1.09%) ISO/IEC 27001
System Software
1 16 (17.39%) Active Directory
2 9 (9.78%) VMware Infrastructure
3 8 (8.70%) NLBS
4 6 (6.52%) Hyper-V
5 5 (5.43%) XenApp
6 4 (4.35%) Citrix Presentation Server
6 4 (4.35%) Xen
7 2 (2.17%) VMware ESX
8 1 (1.09%) Microsoft App-V
8 1 (1.09%) Firmware
8 1 (1.09%) XenServer
8 1 (1.09%) XenDesktop
8 1 (1.09%) vSphere
8 1 (1.09%) Varnish
8 1 (1.09%) PowerHA
8 1 (1.09%) KVM
8 1 (1.09%) RHEV
Systems Management
1 7 (7.61%) WSUS
2 6 (6.52%) Control-M
2 6 (6.52%) SCCM
3 5 (5.43%) Tivoli
4 4 (4.35%) Puppet
4 4 (4.35%) NetBackup
4 4 (4.35%) Backup Exec
5 2 (2.17%) OpenView
6 1 (1.09%) CiscoWorks
6 1 (1.09%) EMC NetWorker
6 1 (1.09%) BladeLogic
6 1 (1.09%) Vagrant
6 1 (1.09%) ITRS Geneos
6 1 (1.09%) XenMobile
6 1 (1.09%) AirWatch
6 1 (1.09%) SCOM
6 1 (1.09%) ZABBIX
6 1 (1.09%) yum
Vendors
1 24 (26.09%) Microsoft
2 12 (13.04%) Citrix
3 11 (11.96%) Cisco
3 11 (11.96%) VMware
4 9 (9.78%) Oracle
4 9 (9.78%) CheckPoint
5 7 (7.61%) Veritas
5 7 (7.61%) Red Hat
6 4 (4.35%) HP
6 4 (4.35%) Dell
6 4 (4.35%) Remedy
6 4 (4.35%) ServiceNow
7 3 (3.26%) SAP
7 3 (3.26%) Wyse
8 2 (2.17%) WorldPay
8 2 (2.17%) Reuters
8 2 (2.17%) Bloomberg
8 2 (2.17%) Sybase
8 2 (2.17%) IBM
8 2 (2.17%) BMC
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