The first table below looks at the demand for Problem Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Problem Management
Rank 164 170 169
Rank change year-on-year
+6 -1
Contract jobs citing Problem Management 46 27 56
As % of all contract IT jobs located in the City of London 0.71% 0.43% 0.69%
As % of the Processes & Methodologies category 0.94% 0.58% 0.95%
Number of daily rates quoted 33 17 31
Average daily rate £380 £375 £475
Average daily rate % change year-on-year
+1.33% -21.05%
90% offered a daily rate of more than £250 £199 £313
10% offered a daily rate of more than £555 £500 £550
UK excluding London average daily rate £338 £325 £300
% change year-on-year
+3.84% +8.33%
Number of hourly rates quoted 2 0 3
Average hourly rate £23.75 - £25.00
90% offered a hourly rate of more than £23.55 - £19.29
10% offered a hourly rate of more than £23.95 - £29.00
UK excluding London average hourly rate £16.58 £17.25 £18.25
% change year-on-year
-3.86% -5.47%
Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4902 4666 5879
As % of all contract IT jobs located in the City of London 75.95% 74.87% 72.70%
Number of daily rates quoted 3582 3576 4142
Average daily rate £450 £450 £451
Average daily rate % change year-on-year
- -0.11%
90% offered a daily rate of more than £300 £313 £310
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 48 50 92
Average hourly rate £25.00 £135.00 £25.00
Average hourly rate % change year-on-year
-81.48% +440.00%
90% offered a hourly rate of more than £13.87 £17.50 £13.00
10% offered a hourly rate of more than £47.50 £135.00 £49.02
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Problem Management
London

Problem Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the City of London

Problem Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the City of London region.

Problem Management Daily Rate Trend in the City of London

Problem Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the City of London region over the 3 months to 18 April 2014.

Problem Management Daily Rate Histogram in the City of London

Problem Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the City of London region.

Problem Management Hourly Rate Trend in the City of London

Problem Management
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 55 (57.89%) ITIL
2 34 (35.79%) Finance
3 22 (23.16%) Incident Management
3 22 (23.16%) Windows
3 22 (23.16%) Active Directory
4 19 (20.00%) Microsoft
5 18 (18.95%) Banking
6 17 (17.89%) ITIL Certification
6 17 (17.89%) Service Management
7 16 (16.84%) Degree
8 15 (15.79%) Service Delivery
8 15 (15.79%) MS Office
9 13 (13.68%) Cisco
10 11 (11.58%) HP
10 11 (11.58%) WAN
10 11 (11.58%) Firewall
11 10 (10.53%) ITSM
11 10 (10.53%) Citrix
11 10 (10.53%) SQL
11 10 (10.53%) C
11 10 (10.53%) MS Excel
11 10 (10.53%) Release Management
11 10 (10.53%) Root Cause Analysis
12 9 (9.47%) Change Control
12 9 (9.47%) SC Cleared
12 9 (9.47%) Security Cleared
12 9 (9.47%) Windows 7
12 9 (9.47%) UNIX
12 9 (9.47%) LAN
12 9 (9.47%) Windows XP

Problem Management
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.37%) SharePoint
2 5 (5.26%) Blackberry Enterprise Server
3 4 (4.21%) IBM Notes
4 2 (2.11%) MS Exchange
4 2 (2.11%) Lync
4 2 (2.11%) Apache Pig
4 2 (2.11%) SharePoint 2010
5 1 (1.05%) SharePoint Foundation
5 1 (1.05%) Exchange Server 2010
5 1 (1.05%) WorkSite
5 1 (1.05%) WebSphere
5 1 (1.05%) WebSphere Application Server
Applications
1 15 (15.79%) MS Office
2 10 (10.53%) MS Excel
3 6 (6.32%) MS Visio
4 4 (4.21%) MS Project
5 3 (3.16%) MS PowerPoint
Business Applications
1 1 (1.05%) Aligne
1 1 (1.05%) Remedy ITSM
1 1 (1.05%) ZaiNet
1 1 (1.05%) Endur
1 1 (1.05%) Agresso
Communications & Networking
1 11 (11.58%) WAN
1 11 (11.58%) Firewall
2 9 (9.47%) LAN
3 8 (8.42%) TCP/IP
3 8 (8.42%) Network Security
4 7 (7.37%) IP Telephony
5 6 (6.32%) MPLS
5 6 (6.32%) Multicast
6 5 (5.26%) VPN
6 5 (5.26%) BGP
6 5 (5.26%) OSPF
6 5 (5.26%) DMZ
7 4 (4.21%) EIGRP
7 4 (4.21%) TACACS
7 4 (4.21%) DNS
7 4 (4.21%) RIP
7 4 (4.21%) VoIP
7 4 (4.21%) Wi-Fi
7 4 (4.21%) IPsec
7 4 (4.21%) tcpdump
Database & Business Intelligence
1 5 (5.26%) SQL Server
2 2 (2.11%) MS Access
2 2 (2.11%) RDBMS
2 2 (2.11%) SQL Server Reporting Services
2 2 (2.11%) HBase
2 2 (2.11%) Apache Hive
2 2 (2.11%) MongoDB
2 2 (2.11%) NoSQL
2 2 (2.11%) Big Data
2 2 (2.11%) Hadoop
2 2 (2.11%) Pentaho
2 2 (2.11%) Relational Database
3 1 (1.05%) Crystal Reports
3 1 (1.05%) EDRMS
Development Applications
1 4 (4.21%) VSS/SourceSafe
2 2 (2.11%) RequisitePro
2 2 (2.11%) MSI
2 2 (2.11%) Wise Package Studio
2 2 (2.11%) Talend Open Studio
3 1 (1.05%) Gradle
3 1 (1.05%) Maven
General
1 34 (35.79%) Finance
2 18 (18.95%) Banking
3 6 (6.32%) Law
3 6 (6.32%) Legal
4 4 (4.21%) Investment Banking
5 2 (2.11%) Financial Institution
6 1 (1.05%) Telecoms
Job Titles
1 36 (37.89%) Analyst
2 14 (14.74%) Service Analyst
3 10 (10.53%) Senior Analyst
4 9 (9.47%) Incident Manager
4 9 (9.47%) Support Analyst
5 8 (8.42%) Service Desk Analyst
6 7 (7.37%) Problem Manager
7 6 (6.32%) Applications Support
8 5 (5.26%) Service Manager
8 5 (5.26%) Problem Analyst
8 5 (5.26%) Desktop Support
9 4 (4.21%) Developer
9 4 (4.21%) Senior Network Analyst
9 4 (4.21%) Network Analyst
9 4 (4.21%) Major Incident Manager
9 4 (4.21%) Voice Analyst
9 4 (4.21%) Incident & Problem Manager
10 3 (3.16%) Build Engineer
10 3 (3.16%) Incident Analyst
10 3 (3.16%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (4.21%) jQuery
2 3 (3.16%) Application Packaging
2 3 (3.16%) .NET
3 2 (2.11%) J2EE
3 2 (2.11%) ASP.NET
3 2 (2.11%) CSS
3 2 (2.11%) JSP
3 2 (2.11%) XML
3 2 (2.11%) HTML
3 2 (2.11%) Ruby on Rails
3 2 (2.11%) .NET Framework
3 2 (2.11%) LINQ
3 2 (2.11%) WCF
3 2 (2.11%) WPF
3 2 (2.11%) MapReduce
3 2 (2.11%) ASP.NET MVC
3 2 (2.11%) ADO.NET Entity Framework
4 1 (1.05%) FIX Protocol
4 1 (1.05%) Middleware
Miscellaneous
1 6 (6.32%) Blackberry
1 6 (6.32%) Mathematics
2 5 (5.26%) e-Health
3 4 (4.21%) SecurID
4 3 (3.16%) Computer Science
4 3 (3.16%) Management Information System
5 2 (2.11%) Biometrics
5 2 (2.11%) Replication
5 2 (2.11%) Statistics
5 2 (2.11%) FMCG
6 1 (1.05%) iPad
6 1 (1.05%) Hedge funds
6 1 (1.05%) Mobile Banking
6 1 (1.05%) Mobile Payment
6 1 (1.05%) Video Conferencing
6 1 (1.05%) Fat Client
6 1 (1.05%) Data Protection Act
6 1 (1.05%) Freedom of Information Act
6 1 (1.05%) Smartphone
6 1 (1.05%) Freedom of Information
Operating Systems
1 22 (23.16%) Windows
2 9 (9.47%) Windows 7
2 9 (9.47%) UNIX
2 9 (9.47%) Windows XP
3 6 (6.32%) Windows Server 2008
4 5 (5.26%) Windows Server 2003
5 2 (2.11%) Linux
Processes & Methodologies
1 55 (57.89%) ITIL
2 22 (23.16%) Incident Management
3 17 (17.89%) Service Management
4 15 (15.79%) Service Delivery
5 10 (10.53%) ITSM
5 10 (10.53%) Release Management
5 10 (10.53%) Root Cause Analysis
6 9 (9.47%) Change Control
6 9 (9.47%) Change Management
7 8 (8.42%) Project Management
8 5 (5.26%) ITIL V3
8 5 (5.26%) Disaster Recovery
8 5 (5.26%) Stakeholder Management
8 5 (5.26%) Business Continuity
8 5 (5.26%) PRINCE2
9 4 (4.21%) Migration
9 4 (4.21%) Risk Management
9 4 (4.21%) User Acceptance Testing
9 4 (4.21%) Low Latency
10 3 (3.16%) Capacity Management
Programming Languages
1 10 (10.53%) SQL
1 10 (10.53%) C
2 5 (5.26%) PowerShell
3 4 (4.21%) Java
3 4 (4.21%) JavaScript
3 4 (4.21%) Perl
3 4 (4.21%) VB
3 4 (4.21%) Python
4 2 (2.11%) C#
4 2 (2.11%) T-SQL
4 2 (2.11%) Ruby
5 1 (1.05%) C-shell
5 1 (1.05%) Bash Shell
5 1 (1.05%) Korn
5 1 (1.05%) AWK
5 1 (1.05%) C++
5 1 (1.05%) Shell Script
Qualifications
1 17 (17.89%) ITIL Certification
2 16 (16.84%) Degree
3 9 (9.47%) SC Cleared
3 9 (9.47%) Security Cleared
4 7 (7.37%) Cisco Certification
4 7 (7.37%) CCNP
5 4 (4.21%) MCP
5 4 (4.21%) Microsoft Certification
6 3 (3.16%) MCDST
6 3 (3.16%) MCSE
6 3 (3.16%) PMP
6 3 (3.16%) PMI Certification
7 2 (2.11%) ISEB
7 2 (2.11%) JNCIS
7 2 (2.11%) PRINCE2 Practitioner
8 1 (1.05%) CTC Cleared
8 1 (1.05%) Six Sigma Green Belt
8 1 (1.05%) CCA
8 1 (1.05%) Citrix Certification
8 1 (1.05%) MCSA
Quality Assurance & Compliance
1 7 (7.37%) SLA
2 1 (1.05%) QA
2 1 (1.05%) ISO 9001
System Software
1 22 (23.16%) Active Directory
2 5 (5.26%) XenApp
3 4 (4.21%) XenDesktop
4 3 (3.16%) VMware Infrastructure
4 3 (3.16%) Microsoft App-V
5 2 (2.11%) Apache ZooKeeper
6 1 (1.05%) Hyper-V
6 1 (1.05%) Citrix Presentation Server
6 1 (1.05%) NLBS
6 1 (1.05%) ProxySG
Systems Management
1 6 (6.32%) SCCM
2 4 (4.21%) CiscoWorks
2 4 (4.21%) CA Spectrum
3 3 (3.16%) Symantec Endpoint Protection
3 3 (3.16%) SCOM
3 3 (3.16%) Norton AntiVirus
4 2 (2.11%) Business Desktop Deployment
4 2 (2.11%) Oozie
5 1 (1.05%) SCDPM
5 1 (1.05%) HP Operations Orchestration
5 1 (1.05%) HP Data Protector
5 1 (1.05%) WSUS
5 1 (1.05%) NetBackup
5 1 (1.05%) Netcool
Vendors
1 19 (20.00%) Microsoft
2 13 (13.68%) Cisco
3 11 (11.58%) HP
4 10 (10.53%) Citrix
5 7 (7.37%) VMware
5 7 (7.37%) Juniper
5 7 (7.37%) CA
6 6 (6.32%) CheckPoint
7 4 (4.21%) Lotus
7 4 (4.21%) Symantec
7 4 (4.21%) Remedy
7 4 (4.21%) F5
8 3 (3.16%) Blue Coat
8 3 (3.16%) Bloomberg
9 2 (2.11%) Informatica
9 2 (2.11%) Reuters
9 2 (2.11%) McAfee
9 2 (2.11%) CQG
9 2 (2.11%) Oracle
9 2 (2.11%) Cognos
City, London
E-synergy Solutions
Rate: £200 - £300 per day
Posted: 6 days ago
City, London
Informatiq Consulting
Rate: £200 - £300 per annum
Posted: 6 days ago
City of London
Capita - ITMS
Rate: £350 - £450 per day
Posted: 11 days ago
City of London
Nicoll Curtin
Rate: £350 - £450 per day
Posted: 18 days ago