The table below looks at the prevalence of the term IVR in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 191 199 223
Rank change year-on-year
+8 +24
Contract jobs citing IVR 7 3 3
As % of all contract IT jobs located in the City of London 0.13% 0.052% 0.041%
As % of the Miscellaneous category 0.34% 0.14% 0.11%
Number of daily rates quoted 1 0 0
Average daily rate
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£500 - -
UK excluding London average daily rate £413 £360 £365
% change year-on-year
+14.58% -1.36%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £33.50 -
IVR
London

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the City of London region.

Miscellaneous Category
City of London
Contract IT job ads with a match in the
Miscellaneous category
2046 2102 2798
As % of all contract IT jobs located in the City of London 38.07% 36.15% 38.63%
Number of daily rates quoted 1613 1478 2063
Average daily rate £475 £475 £500
Average daily rate % change year-on-year
- -5.00%
90% offered a daily rate of more than £298 £300 £300
10% offered a daily rate of more than £650 £650 £625
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 38 45 64
Average hourly rate £21.00 £19.00 £19.50
Average hourly rate % change year-on-year
+10.52% -2.56%
90% offered a hourly rate of more than £12.85 £12.50 £14.50
10% offered a hourly rate of more than £39.05 £36.50 £48.00
UK excluding London average hourly rate £21.53 £20.00 £17.50
% change year-on-year
+7.62% +14.28%

IVR
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the City of London

IVR
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the City of London region.

IVR Daily Rate Trend in the City of London

IVR
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the City of London region.

IVR Hourly Rate Trend in the City of London

IVR
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 7 (58.33%) Telecoms
2 6 (50.00%) VoIP
3 5 (41.67%) Cisco
3 5 (41.67%) Finance
3 5 (41.67%) Security Cleared
4 4 (33.33%) Cisco UCCE
4 4 (33.33%) Cisco CUCM
4 4 (33.33%) Cisco ICM
4 4 (33.33%) VLAN
4 4 (33.33%) LAN
4 4 (33.33%) PBX
4 4 (33.33%) Avaya
4 4 (33.33%) EIGRP
4 4 (33.33%) QSIG
5 3 (25.00%) CTI
5 3 (25.00%) DPNSS
5 3 (25.00%) Stakeholder Management
5 3 (25.00%) SC Cleared
6 2 (16.67%) Social Media
6 2 (16.67%) Computer Science
6 2 (16.67%) QA
6 2 (16.67%) User Acceptance Testing
6 2 (16.67%) Network Security
6 2 (16.67%) REST
6 2 (16.67%) Master Data Management
6 2 (16.67%) Mobile App
6 2 (16.67%) Pardot
6 2 (16.67%) Cisco ICM Scripting
6 2 (16.67%) ExactTarget
6 2 (16.67%) Radian6

IVR
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) CMS
2 1 (8.33%) Adobe Experience Manager
Applications
1 2 (16.67%) MS Excel
1 2 (16.67%) MS Visio
1 2 (16.67%) MS PowerPoint
Business Applications
1 2 (16.67%) Radian6
Cloud Services
1 1 (8.33%) Force.com
1 1 (8.33%) Heroku
Communications & Networking
1 6 (50.00%) VoIP
2 4 (33.33%) LAN
2 4 (33.33%) PBX
2 4 (33.33%) EIGRP
2 4 (33.33%) QSIG
2 4 (33.33%) Cisco ICM
2 4 (33.33%) VLAN
3 3 (25.00%) DPNSS
3 3 (25.00%) CTI
4 2 (16.67%) OSPF
4 2 (16.67%) WAN
4 2 (16.67%) DHCP
4 2 (16.67%) RIP
4 2 (16.67%) SNMP
4 2 (16.67%) TCP/IP
4 2 (16.67%) IGRP
4 2 (16.67%) Network Security
5 1 (8.33%) H.323
5 1 (8.33%) Firewall
5 1 (8.33%) ISDN
General
1 7 (58.33%) Telecoms
2 5 (41.67%) Finance
3 2 (16.67%) Billing
3 2 (16.67%) Marketing
Job Titles
1 4 (33.33%) Voice Engineer
2 3 (25.00%) Designer
3 2 (16.67%) CRM Architect
3 2 (16.67%) Cisco Network Engineer
3 2 (16.67%) Network Engineer
3 2 (16.67%) Architect
3 2 (16.67%) Cisco Engineer
4 1 (8.33%) Technical Manager
4 1 (8.33%) Project Manager
4 1 (8.33%) Technical Architect
4 1 (8.33%) Technical Project Manager
4 1 (8.33%) Systems Engineer
4 1 (8.33%) Solutions Architect
4 1 (8.33%) Solutions Designer
4 1 (8.33%) CRM Solutions Architect
4 1 (8.33%) Salesforce.com Architect
Libraries, Frameworks & Software Standards
1 2 (16.67%) SOAP
1 2 (16.67%) Web Services
1 2 (16.67%) XML
1 2 (16.67%) REST
2 1 (8.33%) DHTML
2 1 (8.33%) HTML
2 1 (8.33%) CSS
2 1 (8.33%) SAML
2 1 (8.33%) Middleware
2 1 (8.33%) JSON
2 1 (8.33%) Visualforce
Miscellaneous
1 2 (16.67%) NHS
1 2 (16.67%) Management Information System
1 2 (16.67%) Computer Science
1 2 (16.67%) Social Media
1 2 (16.67%) Mobile App
2 1 (8.33%) Enterprise Software
2 1 (8.33%) User Experience
2 1 (8.33%) Data Extraction
2 1 (8.33%) Handset
Operating Systems
1 2 (16.67%) Windows
1 2 (16.67%) Windows 2000
1 2 (16.67%) Windows XP
1 2 (16.67%) Windows Server 2003
Processes & Methodologies
1 3 (25.00%) Stakeholder Management
2 2 (16.67%) Agile Software Development
2 2 (16.67%) Asset Management
2 2 (16.67%) Data Management
2 2 (16.67%) PRINCE2
2 2 (16.67%) CRM
2 2 (16.67%) Data Modelling
2 2 (16.67%) SOA
2 2 (16.67%) Configuration Management
2 2 (16.67%) Service Delivery
2 2 (16.67%) Disaster Recovery
2 2 (16.67%) Risk Management
2 2 (16.67%) WFM
2 2 (16.67%) User Acceptance Testing
2 2 (16.67%) Master Data Management
2 2 (16.67%) Cisco ICM Scripting
3 1 (8.33%) Email Management
3 1 (8.33%) Investment Management
3 1 (8.33%) Data Migration
3 1 (8.33%) Migration
Programming Languages
1 1 (8.33%) Java
1 1 (8.33%) JavaScript
1 1 (8.33%) PHP
1 1 (8.33%) Apex Code
Qualifications
1 5 (41.67%) Security Cleared
2 3 (25.00%) SC Cleared
3 2 (16.67%) Degree
4 1 (8.33%) DV Cleared
Quality Assurance & Compliance
1 2 (16.67%) QA
Systems Management
1 4 (33.33%) Cisco UCCE
1 4 (33.33%) Cisco CUCM
2 2 (16.67%) Cisco IPCC
Vendors
1 5 (41.67%) Cisco
2 4 (33.33%) Avaya
3 2 (16.67%) Informatica
3 2 (16.67%) Salesforce.com
3 2 (16.67%) Microsoft
3 2 (16.67%) Pardot
3 2 (16.67%) ExactTarget
3 2 (16.67%) Conga
4 1 (8.33%) Adobe
4 1 (8.33%) SAP
4 1 (8.33%) Syntegra
4 1 (8.33%) OpenText
4 1 (8.33%) KANA
4 1 (8.33%) Speakerbus
4 1 (8.33%) Splunk