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The table below looks at the demand for Interactive Voice Response (IVR) skills within the City of London region with a comparison to our Miscellaneous category. Included is a guide to the contractor rates offered in IT jobs that have cited IVR over the 3 months to 13 October 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to
13 Oct 2008
Same period last year
Rank207185
Rank change on same period last yearDown-22
Matching contract IT job ads16
As % of all UK contract IT job ads sampled0.001 %0.006 %
As % of the category below0.036 %0.226 %
Daily rates quoted05
Average minimum daily rate-£480
Average daily rate-£480
% change on same period last year-
Average maximum daily rate-£480
UK excluding London average daily rate£440£390
% change on same period last year+12.82 %
Hourly rates quoted10
Average minimum hourly rate£55.00-
Average hourly rate£57.50-
% change on same period last year-
Average maximum hourly rate£60.00-
UK excluding London average hourly rate£30.00£25.50
% change on same period last year+17.64 %
City of London IT Contractor Job Market, MiscellaneousMiscellaneous
City of London
Matching contract IT job ads27602651
As % of all UK contract IT job ads sampled3.903 %2.684 %
Daily rates quoted16301173
Average minimum daily rate£465£501
Average daily rate£510£538
% change on same period last year-5.27 %
Average maximum daily rate£555£575
UK excluding London average daily rate£349£344
% change on same period last year+1.42 %
Hourly rates quoted6652
Average minimum hourly rate£22.07£24.37
Average hourly rate£24.55£25.84
% change on same period last year-4.99 %
Average maximum hourly rate£27.03£27.30
UK excluding London average hourly rate£25.09£26.20
% change on same period last year-4.24 %
IVR LondonIVR
London

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

City of London IVR Demand Trend

IVR
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the City of London region.

City of London IVR Daily Rate Trend

IVR
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the City of London region.

City of London IVR Hourly Rate Trend

IVR
Top 22 Related IT Skills

For the 6 months to 13 October 2008, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

11 (33.33 %)SAP
11 (33.33 %)Windows
11 (33.33 %)MS Excel
11 (33.33 %)CRM
11 (33.33 %)Cisco
11 (33.33 %)Nortel
11 (33.33 %)PMP
11 (33.33 %)PMI Certification
11 (33.33 %)Genesys
11 (33.33 %)CTI
11 (33.33 %)Shell Script
11 (33.33 %)SAP R/3
11 (33.33 %)Project Management
11 (33.33 %)Change Management
11 (33.33 %)Government
11 (33.33 %)SAP CRM
11 (33.33 %)CLARiiON
11 (33.33 %)Supplier Management
11 (33.33 %)German Language
11 (33.33 %)Polish Language
11 (33.33 %)CTC Cleared
11 (33.33 %)Security Cleared

IVR
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

City of London IT Contractor Job Market, ApplicationsApplications
11 (33.33 %)MS Excel
City of London IT Contractor Job Market, Business ApplicationsBusiness Applications
11 (33.33 %)SAP R/3
11 (33.33 %)SAP CRM
City of London IT Contractor Job Market, Communications & NetworkingCommunications & Networking
11 (33.33 %)CTI
City of London IT Contractor Job Market, GeneralGeneral
11 (33.33 %)Government
City of London IT Contractor Job Market, Job TitlesJob Titles
11 (33.33 %)Project Manager
11 (33.33 %)Service Manager
11 (33.33 %)Implementation Manager
11 (33.33 %)Deployment Project Manager
City of London IT Contractor Job Market, MiscellaneousMiscellaneous
11 (33.33 %)CLARiiON
11 (33.33 %)German Language
11 (33.33 %)Polish Language
City of London IT Contractor Job Market, Operating SystemsOperating Systems
11 (33.33 %)Windows
City of London IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
11 (33.33 %)CRM
11 (33.33 %)Project Management
11 (33.33 %)Change Management
11 (33.33 %)Supplier Management
11 (33.33 %)CTC Cleared
11 (33.33 %)Security Cleared
City of London IT Contractor Job Market, Programming LanguagesProgramming Languages
11 (33.33 %)Shell Script
City of London IT Contractor Job Market, QualificationsQualifications
11 (33.33 %)PMP
11 (33.33 %)PMI Certification
City of London IT Contractor Job Market, VendorsVendors
11 (33.33 %)SAP
11 (33.33 %)Cisco
11 (33.33 %)Nortel
11 (33.33 %)Genesys