The table below looks at the prevalence of the term IVR in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 181 196 -
Rank change year-on-year
+15 -
Contract jobs citing IVR 5 5 0
As % of all contract IT jobs located in the City of London 0.10% 0.084% -
As % of the Miscellaneous category 0.27% 0.22% -
Number of daily rates quoted 3 0 0
Average daily rate
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£351 - -
UK excluding London average daily rate £328 £375 £344
% change year-on-year
-12.66% +9.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £18.00 £23.25
% change year-on-year
- -22.58%
IVR
London

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the City of London region.

Miscellaneous Category
City of London
Contract IT job ads with a match in the
Miscellaneous category
1873 2280 2115
As % of all contract IT jobs located in the City of London 37.78% 38.13% 36.78%
Number of daily rates quoted 1461 1661 1646
Average daily rate £475 £500 £475
Average daily rate % change year-on-year
-5.00% +5.26%
90% offered a daily rate of more than £300 £275 £300
10% offered a daily rate of more than £625 £650 £625
UK excluding London average daily rate £370 £350 £338
% change year-on-year
+5.57% +3.70%
Number of hourly rates quoted 30 39 50
Average hourly rate £17.50 £20.00 £20.75
Average hourly rate % change year-on-year
-12.50% -3.61%
90% offered a hourly rate of more than £13.25 £16.50 £12.93
10% offered a hourly rate of more than £25.44 £42.50 £90.50
UK excluding London average hourly rate £18.00 £17.50 £20.00
% change year-on-year
+2.85% -12.50%

IVR
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the City of London

IVR
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the City of London region.

IVR Daily Rate Trend in the City of London

IVR
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the City of London region.

IVR Hourly Rate Trend in the City of London

IVR
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 4 (44.44%) PBX
1 4 (44.44%) Telecoms
1 4 (44.44%) Finance
2 3 (33.33%) Billing
2 3 (33.33%) Cisco
2 3 (33.33%) WAN
2 3 (33.33%) Windows
2 3 (33.33%) Project Management
3 2 (22.22%) CCNP
3 2 (22.22%) CCNA
3 2 (22.22%) Nortel
3 2 (22.22%) Cisco Certification
3 2 (22.22%) Avaya
3 2 (22.22%) Microsoft
3 2 (22.22%) BizTalk Server
3 2 (22.22%) Windows Server 2003
3 2 (22.22%) MS Excel
3 2 (22.22%) MS Access
3 2 (22.22%) CRM
3 2 (22.22%) Data Warehouse
3 2 (22.22%) Windows XP
3 2 (22.22%) LAN
3 2 (22.22%) C#
3 2 (22.22%) JavaScript
3 2 (22.22%) SQL
3 2 (22.22%) .NET
3 2 (22.22%) Oracle
3 2 (22.22%) SQL Server
3 2 (22.22%) Web Services
3 2 (22.22%) TCP/IP

IVR
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) BizTalk Server
2 1 (11.11%) Lync
2 1 (11.11%) WebSphere
Applications
1 2 (22.22%) MS Excel
Business Applications
1 2 (22.22%) Dynamics CRM
Communications & Networking
1 4 (44.44%) PBX
2 3 (33.33%) WAN
3 2 (22.22%) LAN
3 2 (22.22%) TCP/IP
3 2 (22.22%) Firewall
3 2 (22.22%) Wireless
3 2 (22.22%) OSPF
3 2 (22.22%) BGP
3 2 (22.22%) PABX
3 2 (22.22%) VoIP
4 1 (11.11%) Unified Communications
4 1 (11.11%) IP Telephony
4 1 (11.11%) EIGRP
4 1 (11.11%) IGRP
4 1 (11.11%) PSTN
4 1 (11.11%) Extranet
Database & Business Intelligence
1 2 (22.22%) MS Access
1 2 (22.22%) Data Warehouse
1 2 (22.22%) SQL Server
1 2 (22.22%) RDBMS
1 2 (22.22%) SQL Server Reporting Services
1 2 (22.22%) SQL Server 2005
1 2 (22.22%) SQL Server 2000
1 2 (22.22%) SQL Server 2008
1 2 (22.22%) Oracle Database
1 2 (22.22%) Relational Database
General
1 4 (44.44%) Telecoms
1 4 (44.44%) Finance
2 3 (33.33%) Billing
3 1 (11.11%) Banking
3 1 (11.11%) Retail
Job Titles
1 2 (22.22%) Voice Engineer
1 2 (22.22%) Applications Support
2 1 (11.11%) Cisco Voice Engineer
2 1 (11.11%) Cisco Voice Consultant
2 1 (11.11%) Mitel Engineer
2 1 (11.11%) Genesys Engineer
2 1 (11.11%) Senior Project Manager
2 1 (11.11%) Applications Support Engineer
2 1 (11.11%) Cisco Engineer
2 1 (11.11%) Telecoms Engineer
2 1 (11.11%) Quality Engineer
2 1 (11.11%) Voice Consultant
2 1 (11.11%) Avaya Consultant
2 1 (11.11%) Senior Telecoms Engineer
2 1 (11.11%) Cisco Consultant
2 1 (11.11%) Project Manager
2 1 (11.11%) Consultant
2 1 (11.11%) Network Engineer
2 1 (11.11%) Systems Engineer
2 1 (11.11%) Senior Manager
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
1 2 (22.22%) Web Services
2 1 (11.11%) WebSphere MQ
Miscellaneous
1 2 (22.22%) Handset
1 2 (22.22%) Analytical Skills
2 1 (11.11%) Biometrics
2 1 (11.11%) Video Conferencing
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows Server 2003
2 2 (22.22%) Windows XP
2 2 (22.22%) Windows Vista
2 2 (22.22%) Windows Server 2008
Processes & Methodologies
1 3 (33.33%) Project Management
2 2 (22.22%) CRM
3 1 (11.11%) Network Monitoring
3 1 (11.11%) Analytics
3 1 (11.11%) Customer Engagement
3 1 (11.11%) Service Management
3 1 (11.11%) Requirements Analysis
3 1 (11.11%) Validation
3 1 (11.11%) Speech Recognition
Programming Languages
1 2 (22.22%) C#
1 2 (22.22%) JavaScript
1 2 (22.22%) SQL
Qualifications
1 2 (22.22%) CCNP
1 2 (22.22%) CCNA
1 2 (22.22%) Cisco Certification
2 1 (11.11%) CCIE
Quality Assurance & Compliance
1 2 (22.22%) QA
2 1 (11.11%) SLA
Systems Management
1 2 (22.22%) Cisco CUCM
Vendors
1 3 (33.33%) Cisco
2 2 (22.22%) Nortel
2 2 (22.22%) Avaya
2 2 (22.22%) Microsoft
2 2 (22.22%) Oracle
2 2 (22.22%) Verint
3 1 (11.11%) SolarWinds
3 1 (11.11%) Mitel
3 1 (11.11%) Remedy
3 1 (11.11%) BT
3 1 (11.11%) IBM
3 1 (11.11%) Genesys