The table below looks at the prevalence of the term IVR in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 201 203 198
Rank change year-on-year
+2 -5
Contract jobs citing IVR 4 8 3
As % of all contract IT jobs located in the City of London 0.069% 0.11% 0.047%
As % of the Miscellaneous category 0.19% 0.30% 0.13%
Number of daily rates quoted 3 0 1
Average daily rate
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£400 - £175
UK excluding London average daily rate £300 £400 £375
% change year-on-year
-25.00% +6.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £25.00 £17.00
% change year-on-year
- +47.05%
IVR
London

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the City of London region.

Miscellaneous Category
City of London
Contract IT job ads with a match in the
Miscellaneous category
2074 2705 2342
As % of all contract IT jobs located in the City of London 35.62% 38.05% 36.54%
Number of daily rates quoted 1602 2029 1743
Average daily rate £450 £475 £498
Average daily rate % change year-on-year
-5.26% -4.52%
90% offered a daily rate of more than £275 £300 £275
10% offered a daily rate of more than £650 £638 £650
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 35 47 56
Average hourly rate £15.00 £20.00 £22.50
Average hourly rate % change year-on-year
-25.00% -11.11%
90% offered a hourly rate of more than £10.50 £15.20 £13.10
10% offered a hourly rate of more than £22.25 £41.53 £39.50
UK excluding London average hourly rate £17.00 £19.00 £20.00
% change year-on-year
-10.52% -5.00%

IVR
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the City of London

IVR
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the City of London region.

IVR Daily Rate Trend in the City of London

IVR
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the City of London region.

IVR Hourly Rate Trend in the City of London

IVR
Top 30 Related IT Skills in the City of London

For the 6 months to 21 November 2014, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 4 (50.00%) PBX
1 4 (50.00%) Cisco
1 4 (50.00%) Project Management
2 3 (37.50%) Handset
3 2 (25.00%) Cisco ICM
3 2 (25.00%) Mitel
3 2 (25.00%) Cisco UCCE
3 2 (25.00%) Lync
3 2 (25.00%) PABX
3 2 (25.00%) Cisco CUCM
3 2 (25.00%) Verint
3 2 (25.00%) VXML
3 2 (25.00%) Cisco ICM Scripting
3 2 (25.00%) Wireless
3 2 (25.00%) Telecoms
3 2 (25.00%) Finance
3 2 (25.00%) Stakeholder Management
3 2 (25.00%) WAN
3 2 (25.00%) CCNP
3 2 (25.00%) CCNA
3 2 (25.00%) Nortel
3 2 (25.00%) Cisco Certification
3 2 (25.00%) Avaya
4 1 (12.50%) Extranet
4 1 (12.50%) WebSphere MQ
4 1 (12.50%) OSPF
4 1 (12.50%) Remedy
4 1 (12.50%) BGP
4 1 (12.50%) TCP/IP
4 1 (12.50%) SLA

IVR
Top Related IT Skills in the City of London by Category

For the 6 months to 21 November 2014, IT contractor jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (25.00%) Lync
2 1 (12.50%) WebSphere
Communications & Networking
1 4 (50.00%) PBX
2 2 (25.00%) Wireless
2 2 (25.00%) WAN
2 2 (25.00%) Cisco ICM
2 2 (25.00%) PABX
3 1 (12.50%) LAN
3 1 (12.50%) Unified Communications
3 1 (12.50%) TCP/IP
3 1 (12.50%) Extranet
3 1 (12.50%) OSPF
3 1 (12.50%) BGP
3 1 (12.50%) Firewall
3 1 (12.50%) IP Telephony
3 1 (12.50%) PSTN
3 1 (12.50%) VoIP
General
1 2 (25.00%) Telecoms
1 2 (25.00%) Finance
2 1 (12.50%) Banking
2 1 (12.50%) Retail
2 1 (12.50%) Billing
Job Titles
1 3 (37.50%) Cisco Engineer
1 3 (37.50%) Voice Engineer
2 2 (25.00%) Mitel Engineer
3 1 (12.50%) Cisco Voice Engineer
3 1 (12.50%) Cisco Voice Consultant
3 1 (12.50%) Voice Consultant
3 1 (12.50%) Telecoms Engineer
3 1 (12.50%) Senior Telecoms Engineer
3 1 (12.50%) Cisco Consultant
3 1 (12.50%) Avaya Consultant
3 1 (12.50%) Project Manager
3 1 (12.50%) Consultant
3 1 (12.50%) Systems Engineer
3 1 (12.50%) Senior Manager
3 1 (12.50%) Senior Systems Engineer
3 1 (12.50%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 2 (25.00%) VXML
2 1 (12.50%) WebSphere MQ
Miscellaneous
1 3 (37.50%) Handset
2 1 (12.50%) Video Conferencing
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 4 (50.00%) Project Management
2 2 (25.00%) Cisco ICM Scripting
2 2 (25.00%) Stakeholder Management
3 1 (12.50%) Speech Recognition
3 1 (12.50%) Requirements Analysis
3 1 (12.50%) Analytics
3 1 (12.50%) Network Monitoring
3 1 (12.50%) Service Management
Qualifications
1 2 (25.00%) CCNP
1 2 (25.00%) CCNA
1 2 (25.00%) Cisco Certification
2 1 (12.50%) CCIE
Quality Assurance & Compliance
1 1 (12.50%) SLA
Systems Management
1 2 (25.00%) Cisco UCCE
1 2 (25.00%) Cisco CUCM
Vendors
1 4 (50.00%) Cisco
2 2 (25.00%) Mitel
2 2 (25.00%) Nortel
2 2 (25.00%) Avaya
2 2 (25.00%) Verint
3 1 (12.50%) Remedy
3 1 (12.50%) BT
3 1 (12.50%) SolarWinds
3 1 (12.50%) IBM