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This section looks at the demand for Interactive Voice Response (IVR) skills within the City of London region with a comparison to our Miscellaneous category. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 24 July 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to 24 Jul 2008Same period last year
Rank341336
Rank change on same period last yearDown-5
Matching permanent IT job ads187
As % of all UK permanent IT job ads sampled0.009 %0.003 %
As % of the category below0.279 %0.086 %
Salaries quoted187
Average minimum salary£49,167£42,150
Average salary£53,056£47,646
% change on same period last year+11.35 %
Average maximum salary£56,944£53,143
UK excluding London average salary£41,187£47,660
% change on same period last year-13.58 %
City of London IT Job Market, MiscellaneousMiscellaneous
City of London
Matching permanent IT job ads64448152
As % of all UK permanent IT job ads sampled3.394 %3.344 %
Salaries quoted53485956
Average minimum salary£54,169£59,611
Average salary£61,086£65,734
% change on same period last year-7.07 %
Average maximum salary£68,002£71,856
UK excluding London average salary£38,000£39,211
% change on same period last year-3.08 %
IVR LondonIVR
London

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

City of London IVR Demand Trend

IVR
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the City of London region.

City of London IVR Salary Trend

IVR
Salary Histogram

The chart provides a salary histogram for IT jobs citing IVR across the City of London region over the 3 months to 24 July 2008.

City of London IVR Salary Histogram

IVR
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

112 (52.17 %)VoIP
210 (43.48 %)CTI
210 (43.48 %)Telecoms
39 (39.13 %)Avaya
48 (34.78 %)Cisco
57 (30.43 %)WFM
66 (26.09 %)PRINCE2
66 (26.09 %)PBX
75 (21.74 %)Clustering
75 (21.74 %)Multimedia
75 (21.74 %)Linux
75 (21.74 %)Windows
75 (21.74 %)J2EE
75 (21.74 %)Remedy
84 (17.39 %)Apache
84 (17.39 %)Tomcat
84 (17.39 %)ISDN
84 (17.39 %)VXML
93 (13.04 %)Finance
93 (13.04 %)ITSM
93 (13.04 %)VPN
93 (13.04 %)Remedy ITSM
93 (13.04 %)Marketing
93 (13.04 %)Product Marketing
93 (13.04 %)Degree
102 (8.696 %)C7
102 (8.696 %)Genesys
102 (8.696 %)SQL
102 (8.696 %)Project Management
111 (4.348 %)Service Management

IVR
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

City of London IT Job Market, Application DevelopmentApplication Development
15 (21.74 %)J2EE
24 (17.39 %)VXML
31 (4.348 %)Struts
31 (4.348 %)XML
City of London IT Job Market, Application PlatformsApplication Platforms
14 (17.39 %)Apache
14 (17.39 %)Tomcat
21 (4.348 %)IIS
City of London IT Job Market, Business ApplicationsBusiness Applications
13 (13.04 %)Remedy ITSM
City of London IT Job Market, Communications & NetworkingCommunications & Networking
112 (52.17 %)VoIP
210 (43.48 %)CTI
36 (26.09 %)PBX
44 (17.39 %)ISDN
53 (13.04 %)VPN
62 (8.696 %)C7
71 (4.348 %)Network Security
71 (4.348 %)DEFINITY
71 (4.348 %)SAN
71 (4.348 %)WAN
71 (4.348 %)ATM
71 (4.348 %)SMS
71 (4.348 %)Internet
71 (4.348 %)DPNSS
71 (4.348 %)SS7
71 (4.348 %)Q.931
71 (4.348 %)Firewall
71 (4.348 %)Wireless
71 (4.348 %)Frame Relay
71 (4.348 %)IPsec
City of London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (4.348 %)SQL Server
City of London IT Job Market, GeneralGeneral
110 (43.48 %)Telecoms
25 (21.74 %)Multimedia
33 (13.04 %)Finance
33 (13.04 %)Marketing
41 (4.348 %)Government
41 (4.348 %)Insurance
City of London IT Job Market, Job TitlesJob Titles
16 (26.09 %)Project Manager
24 (17.39 %)Team Leader
33 (13.04 %)Programme Manager
42 (8.696 %)Developer
51 (4.348 %)Support Technician
51 (4.348 %)Lead Developer
51 (4.348 %)Java Developer
51 (4.348 %)C# Developer
51 (4.348 %)Junior
51 (4.348 %)Technical Specialist
51 (4.348 %)Junior Developer
51 (4.348 %)Cisco Engineer
51 (4.348 %)Infrastructure Specialist
51 (4.348 %)Junior C# Developer
51 (4.348 %)Network Specialist
51 (4.348 %)Lead Java Developer
51 (4.348 %)Voice Specialist
City of London IT Job Market, MiscellaneousMiscellaneous
15 (21.74 %)Clustering
City of London IT Job Market, Operating SystemsOperating Systems
15 (21.74 %)Windows
15 (21.74 %)Linux
21 (4.348 %)Windows XP
21 (4.348 %)Windows Server 2003
21 (4.348 %)Solaris
City of London IT Job Market, Processes & MethodologiesProcesses & Methodologies
17 (30.43 %)WFM
26 (26.09 %)PRINCE2
33 (13.04 %)ITSM
33 (13.04 %)Product Marketing
42 (8.696 %)Project Management
51 (4.348 %)Service Management
51 (4.348 %)Business Analysis
51 (4.348 %)ITIL
City of London IT Job Market, Programming LanguagesProgramming Languages
12 (8.696 %)SQL
21 (4.348 %)C#
21 (4.348 %)Java
City of London IT Job Market, QualificationsQualifications
13 (13.04 %)Degree
21 (4.348 %)CCNA
21 (4.348 %)Cisco Certification
21 (4.348 %)CCVP
City of London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (4.348 %)SLA
City of London IT Job Market, System SoftwareSystem Software
11 (4.348 %)VMware ESX
City of London IT Job Market, VendorsVendors
19 (39.13 %)Avaya
28 (34.78 %)Cisco
35 (21.74 %)Remedy
42 (8.696 %)Genesys
51 (4.348 %)Lucent
51 (4.348 %)Nortel
51 (4.348 %)VMware
51 (4.348 %)Mitel
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