The first table below looks at the prevalence of the term IVR in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the City of London region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 317 328 314
Rank change year-on-year
+11 -14
Permanent jobs citing IVR 5 1 22
As % of all permanent IT jobs located in the City of London 0.041% 0.008% 0.139%
As % of the Miscellaneous category 0.096% 0.020% 0.318%
Number of salaries quoted 0 1 22
Average salary - £31,700 £42,000
Average salary % change year-on-year
- -24.52%
UK excluding London average salary £40,000 £45,000 £40,000
% change year-on-year
-11.11% +12.50%
All of the Miscellaneous Category
City of London
Permanent IT job ads with a match in the
Miscellaneous category
5192 5087 6919
As % of all permanent IT jobs located in the City of London 42.62% 39.26% 43.72%
Number of salaries quoted 4448 4680 6213
Average salary £57,500 £57,500 £65,000
Average salary % change year-on-year
- -11.53%
90% offered a salary of more than £35,000 £34,000 £35,000
10% offered a salary of more than £85,000 £92,500 £82,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
IVR
London

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the City of London region as a proportion of the total demand within the Miscellaneous category.

City of London IVR Jobs Demand Trend

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the City of London region.

City of London IVR Salary Trend

IVR
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the City of London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 13 (72.22%) Cisco
2 11 (61.11%) Finance
3 8 (44.44%) WFM
3 8 (44.44%) SLA
3 8 (44.44%) Polycom
3 8 (44.44%) Video Conferencing
3 8 (44.44%) Cisco UCCE
3 8 (44.44%) Cisco CUCM
4 6 (33.33%) MS Excel
5 5 (27.78%) MS Visio
5 5 (27.78%) ADSL
5 5 (27.78%) LAN
5 5 (27.78%) MS Project
5 5 (27.78%) MS Office
5 5 (27.78%) WAN
5 5 (27.78%) OSPF
5 5 (27.78%) BCP
5 5 (27.78%) BGP
5 5 (27.78%) Cisco IOS
5 5 (27.78%) IP Telephony
5 5 (27.78%) MS PowerPoint
6 4 (22.22%) Telecoms
7 3 (16.67%) Migration
7 3 (16.67%) Service Management
7 3 (16.67%) Quality Management
7 3 (16.67%) Project Planning
7 3 (16.67%) VoIP
7 3 (16.67%) Avaya
7 3 (16.67%) Unified Communications
7 3 (16.67%) PCI DSS

IVR
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the City of London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development
1 1 (5.556%) Web Services
Applications
1 6 (33.33%) MS Excel
2 5 (27.78%) MS Visio
2 5 (27.78%) MS Project
2 5 (27.78%) MS Office
2 5 (27.78%) MS PowerPoint
Communications & Networking
1 5 (27.78%) ADSL
1 5 (27.78%) LAN
1 5 (27.78%) WAN
1 5 (27.78%) OSPF
1 5 (27.78%) BGP
1 5 (27.78%) Cisco IOS
1 5 (27.78%) IP Telephony
2 3 (16.67%) VoIP
2 3 (16.67%) Unified Communications
3 2 (11.11%) DEFINITY
3 2 (11.11%) CTI
3 2 (11.11%) PBX
Database & Business Intelligence
1 1 (5.556%) SQL Server Reporting Services
1 1 (5.556%) SQL Server 2005
1 1 (5.556%) MS Access
1 1 (5.556%) Data Warehouse
1 1 (5.556%) SQL Server
1 1 (5.556%) DB2
1 1 (5.556%) SQL Server 2000
1 1 (5.556%) RDBMS
1 1 (5.556%) SQL Server 2008
General
1 11 (61.11%) Finance
2 4 (22.22%) Telecoms
3 1 (5.556%) Advertising
3 1 (5.556%) Billing
Job Titles
1 4 (22.22%) Network Manager
2 3 (16.67%) Voice Specialist
3 2 (11.11%) Avaya Engineer
3 2 (11.11%) Senior Technical Specialist
3 2 (11.11%) Technical Specialist
3 2 (11.11%) Installations Engineer
4 1 (5.556%) Applications Support Engineer
4 1 (5.556%) Infrastructure Manager
4 1 (5.556%) Data Manager
4 1 (5.556%) Team Leader
4 1 (5.556%) Infrastructure Architect
4 1 (5.556%) Architect
4 1 (5.556%) Business Analyst
4 1 (5.556%) Analyst
4 1 (5.556%) Solutions Architect
4 1 (5.556%) Support Engineer
4 1 (5.556%) Applications Support
4 1 (5.556%) Data Centre Team Leader
4 1 (5.556%) Network Infrastructure Manager
4 1 (5.556%) Infrastructure Solutions Architect
Miscellaneous
1 8 (44.44%) Video Conferencing
2 1 (5.556%) Management Information System
2 1 (5.556%) Mainframe
Operating Systems
1 1 (5.556%) Windows Vista
1 1 (5.556%) Windows XP
1 1 (5.556%) Windows
1 1 (5.556%) Windows Server 2003
1 1 (5.556%) Windows Server 2008
Processes & Methodologies
1 8 (44.44%) WFM
2 5 (27.78%) BCP
3 3 (16.67%) Migration
3 3 (16.67%) Service Management
3 3 (16.67%) Quality Management
3 3 (16.67%) Project Planning
4 2 (11.11%) Workforce Management Optimization
4 2 (11.11%) Problem Management
4 2 (11.11%) Workflow Management
4 2 (11.11%) Workflow
5 1 (5.556%) Use Case
5 1 (5.556%) CRM
5 1 (5.556%) ERP
5 1 (5.556%) User Stories
Programming Languages
1 1 (5.556%) C#
1 1 (5.556%) JavaScript
1 1 (5.556%) SQL
Quality Assurance & Compliance
1 8 (44.44%) SLA
2 3 (16.67%) PCI DSS
3 2 (11.11%) QA
Systems Management
1 8 (44.44%) Cisco UCCE
1 8 (44.44%) Cisco CUCM
Vendors
1 13 (72.22%) Cisco
2 8 (44.44%) Polycom
3 3 (16.67%) Avaya
4 1 (5.556%) Teradata
4 1 (5.556%) Microsoft
4 1 (5.556%) HP
4 1 (5.556%) Oracle
4 1 (5.556%) Unisys
City of London
Experience in design, build and implementation of SIP based VOIP solutions including UCCE, CUCM, CVP and Unity Connection... Specific knowledge of VOIP, Cisco Unified Comms Manager, Unified Contact...
WorldPay
Salary: Competitive + Bens
Posted: 3 June 2013