The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 38 27 34
Rank change year-on-year
-11 +7
Contract jobs citing Service Management 6 6 3
As % of all contract IT jobs located in Coventry 1.50% 2.14% 0.92%
As % of the Processes & Methodologies category 1.98% 2.75% 1.27%
Number of daily rates quoted 2 2 2
Average daily rate
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£381 £273 £375
Average daily rate % change year-on-year
+39.90% -27.33%
UK excluding London average daily rate £360 £350 £360
% change year-on-year
+2.85% -2.77%
Number of hourly rates quoted 1 0 0
Average hourly rate £47.50 - -
UK excluding London average hourly rate £14.19 £13.35 £16.00
% change year-on-year
+6.27% -16.56%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
303 218 236
As % of all contract IT jobs located in Coventry 75.56% 77.58% 72.17%
Number of daily rates quoted 139 71 123
Average daily rate £350 £338 £400
Average daily rate % change year-on-year
+3.70% -15.62%
90% offered a daily rate of more than £225 £213 £300
10% offered a daily rate of more than £510 £450 £475
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 44 21 13
Average hourly rate £37.80 £37.80 £36.00
Average hourly rate % change year-on-year
- +5.00%
90% offered a hourly rate of more than £22.40 £28.50 £30.00
10% offered a hourly rate of more than £42.00 £37.80 £57.50
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 2 September 2014, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 5 (45.45%) ITIL
2 3 (27.27%) PRINCE2
2 3 (27.27%) SAP
2 3 (27.27%) MS Excel
2 3 (27.27%) SharePoint
2 3 (27.27%) Microsoft
2 3 (27.27%) Project Management
2 3 (27.27%) Programme Management
2 3 (27.27%) Change Management
2 3 (27.27%) Document Management
2 3 (27.27%) P3O
2 3 (27.27%) Change Control
3 2 (18.18%) Business Transformation
3 2 (18.18%) Continuous Improvement
3 2 (18.18%) Kalman Filter
3 2 (18.18%) CA Clarity
3 2 (18.18%) PgMP
3 2 (18.18%) APMP
3 2 (18.18%) Supplier Management
3 2 (18.18%) Risk Management
3 2 (18.18%) PMI
3 2 (18.18%) PMP
3 2 (18.18%) PMI Certification
3 2 (18.18%) CA
3 2 (18.18%) Primavera
3 2 (18.18%) Documentum
3 2 (18.18%) ERP
3 2 (18.18%) Oracle
3 2 (18.18%) MS Project
3 2 (18.18%) Oracle Reports

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 2 September 2014, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) SharePoint
2 2 (18.18%) Documentum
Applications
1 3 (27.27%) MS Excel
2 2 (18.18%) MS Project
3 1 (9.09%) MS Visio
3 1 (9.09%) MS PowerPoint
Business Applications
1 2 (18.18%) CA Clarity
Database & Business Intelligence
1 2 (18.18%) Oracle Reports
2 1 (9.09%) MS Access
General
1 1 (9.09%) Finance
1 1 (9.09%) Automotive
Job Titles
1 2 (18.18%) Consultant
1 2 (18.18%) Analyst
2 1 (9.09%) IT Consultant
2 1 (9.09%) Project Manager
2 1 (9.09%) Commercial Manager
2 1 (9.09%) Sales Consultant
2 1 (9.09%) Senior Manager
2 1 (9.09%) Technical Consultant
2 1 (9.09%) Service Manager
2 1 (9.09%) Senior Project Manager
2 1 (9.09%) Team Leader
2 1 (9.09%) Head of IT
2 1 (9.09%) Head of Operations
2 1 (9.09%) PMO Analyst
2 1 (9.09%) SAP Analyst
2 1 (9.09%) Agile Project Manager
2 1 (9.09%) Operations Team Leader
2 1 (9.09%) Automation Analyst
2 1 (9.09%) Performance Consultant
2 1 (9.09%) PMO Lead
Libraries, Frameworks & Software Standards
1 1 (9.09%) Web Services
Miscellaneous
1 2 (18.18%) PMI
Operating Systems
1 1 (9.09%) Windows
Processes & Methodologies
1 5 (45.45%) ITIL
2 3 (27.27%) PRINCE2
2 3 (27.27%) Project Management
2 3 (27.27%) Change Management
2 3 (27.27%) Programme Management
2 3 (27.27%) Document Management
2 3 (27.27%) Change Control
3 2 (18.18%) Business Transformation
3 2 (18.18%) Kalman Filter
3 2 (18.18%) ERP
3 2 (18.18%) Continuous Improvement
3 2 (18.18%) Supplier Management
3 2 (18.18%) Risk Management
4 1 (9.09%) Stakeholder Management
4 1 (9.09%) Scrum
4 1 (9.09%) Agile Software Development
4 1 (9.09%) ITSM
4 1 (9.09%) DSDM
4 1 (9.09%) Problem Management
4 1 (9.09%) Kanban
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) PMP
1 2 (18.18%) PMI Certification
1 2 (18.18%) PgMP
1 2 (18.18%) APMP
2 1 (9.09%) ITIL Foundation Certificate
2 1 (9.09%) CAPM
2 1 (9.09%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (27.27%) P3O
2 1 (9.09%) SLA
Systems Management
1 1 (9.09%) BladeLogic
Vendors
1 3 (27.27%) SAP
1 3 (27.27%) Microsoft
2 2 (18.18%) CA
2 2 (18.18%) Primavera
2 2 (18.18%) Oracle
3 1 (9.09%) Cadence
3 1 (9.09%) ServiceNow
3 1 (9.09%) NetApp
3 1 (9.09%) BMC