The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 32 32 32
Rank change year-on-year
0 0
Contract jobs citing Service Management 7 5 3
As % of all contract IT jobs located in Coventry 1.98% 1.78% 1.08%
As % of the Processes & Methodologies category 2.37% 2.50% 1.36%
Number of daily rates quoted 5 3 2
Average daily rate £480 £465 £388
Average daily rate % change year-on-year
+3.22% +20.00%
90% offered a daily rate of more than £472 £293 £338
10% offered a daily rate of more than £486 £597 £438
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
295 200 220
As % of all contract IT jobs located in Coventry 83.33% 71.17% 78.85%
Number of daily rates quoted 181 117 123
Average daily rate £400 £350 £400
Average daily rate % change year-on-year
+14.28% -12.50%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £500 £550 £480
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 5 15 17
Average hourly rate £13.00 £33.50 £37.80
Average hourly rate % change year-on-year
-61.19% -11.37%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 5 February 2016, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (53.85%) Agile Software Development
2 6 (46.15%) Target Operating Model
3 5 (38.46%) PRINCE2
4 4 (30.77%) Statistics
4 4 (30.77%) Change Management
4 4 (30.77%) Service Continuity Management
4 4 (30.77%) Problem Management
4 4 (30.77%) RMADS
5 3 (23.08%) ITIL V3
5 3 (23.08%) ITIL
5 3 (23.08%) PRINCE
5 3 (23.08%) Project Management
6 2 (15.38%) Internet
6 2 (15.38%) Active Directory
6 2 (15.38%) ITIL Certification
6 2 (15.38%) Disaster Recovery
6 2 (15.38%) Wi-Fi
6 2 (15.38%) Supplier Management
6 2 (15.38%) IaaS
6 2 (15.38%) Disclosure Scotland
7 1 (7.69%) Google Cloud Platform
7 1 (7.69%) Mobile App
7 1 (7.69%) Mobile Device Management
7 1 (7.69%) High Availability
7 1 (7.69%) Rackspace
7 1 (7.69%) Security Cleared
7 1 (7.69%) Amazon AWS
7 1 (7.69%) Waterfall
7 1 (7.69%) Google
7 1 (7.69%) Degree

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Cloud Services
1 2 (15.38%) IaaS
2 1 (7.69%) Amazon AWS
2 1 (7.69%) Google Cloud Platform
Communications & Networking
1 2 (15.38%) Internet
1 2 (15.38%) Wi-Fi
2 1 (7.69%) DNS
2 1 (7.69%) HTTP
General
1 1 (7.69%) Finance
Job Titles
1 4 (30.77%) Service Manager
2 3 (23.08%) Programme Manager
2 3 (23.08%) Project Manager
3 2 (15.38%) Analyst
4 1 (7.69%) 1st Line Support
4 1 (7.69%) 1st Line Support Analyst
4 1 (7.69%) Architect
4 1 (7.69%) Business Analyst
4 1 (7.69%) Delivery Manager
4 1 (7.69%) Services Delivery Manager
4 1 (7.69%) Support Analyst
4 1 (7.69%) Technical Architect
Libraries, Frameworks & Software Standards
1 1 (7.69%) Web Services
Miscellaneous
1 4 (30.77%) Statistics
2 1 (7.69%) CESG
2 1 (7.69%) Computer Science
2 1 (7.69%) Management Information System
2 1 (7.69%) Mobile App
Processes & Methodologies
1 7 (53.85%) Agile Software Development
2 6 (46.15%) Target Operating Model
3 5 (38.46%) PRINCE2
4 4 (30.77%) Change Management
4 4 (30.77%) Problem Management
4 4 (30.77%) Service Continuity Management
5 3 (23.08%) ITIL
5 3 (23.08%) ITIL V3
5 3 (23.08%) PRINCE
5 3 (23.08%) Project Management
6 2 (15.38%) Disaster Recovery
6 2 (15.38%) Supplier Management
7 1 (7.69%) Configuration Management
7 1 (7.69%) High Availability
7 1 (7.69%) Information Management
7 1 (7.69%) Migration
7 1 (7.69%) Mobile Device Management
7 1 (7.69%) Service Delivery
7 1 (7.69%) Waterfall
Qualifications
1 2 (15.38%) ITIL Certification
2 1 (7.69%) Degree
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 4 (30.77%) RMADS
2 2 (15.38%) Disclosure Scotland
System Software
1 2 (15.38%) Active Directory
Vendors
1 1 (7.69%) Google
1 1 (7.69%) Microsoft
1 1 (7.69%) Rackspace