The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 29 33 24
Rank change year-on-year
+4 -9
Contract jobs citing Service Management 7 4 3
As % of all contract IT jobs located in Coventry 2.35% 1.36% 1.62%
As % of the Processes & Methodologies category 3.38% 1.79% 2.08%
Number of daily rates quoted 6 3 1
Average daily rate
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£260 £450 £460
Average daily rate % change year-on-year
-42.22% -2.17%
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
207 223 144
As % of all contract IT jobs located in Coventry 69.46% 75.59% 77.84%
Number of daily rates quoted 122 125 38
Average daily rate £375 £390 £375
Average daily rate % change year-on-year
-3.84% +4.00%
90% offered a daily rate of more than £260 £300 £250
10% offered a daily rate of more than £546 £485 £460
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 9 15 24
Average hourly rate £31.50 £36.50 £32.00
Average hourly rate % change year-on-year
-13.69% +14.06%
90% offered a hourly rate of more than £11.00 £10.00 £30.00
10% offered a hourly rate of more than £36.50 £37.80 £37.80
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Daily Rate Histogram in Coventry

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Coventry region over the 3 months to 27 February 2015.

Service Management Daily Rate Histogram in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 27 February 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 11 (73.33%) ITIL
2 8 (53.33%) Service Delivery
3 7 (46.67%) MS Excel
4 5 (33.33%) MS PowerPoint
5 4 (26.67%) ITSM
5 4 (26.67%) Project Management
5 4 (26.67%) Performance Management
6 3 (20.00%) HSPA
6 3 (20.00%) LTE
6 3 (20.00%) VCP4
6 3 (20.00%) Nokia Solutions and Networks
6 3 (20.00%) Network Management
6 3 (20.00%) 4G
6 3 (20.00%) Performance Improvement
6 3 (20.00%) Radio Access Network
6 3 (20.00%) Change Management
6 3 (20.00%) Microsoft
6 3 (20.00%) Nortel
6 3 (20.00%) Ericsson
6 3 (20.00%) Mapinfo
6 3 (20.00%) 3G
6 3 (20.00%) Configuration Management
6 3 (20.00%) MS Visio
6 3 (20.00%) GPRS
6 3 (20.00%) GSM
6 3 (20.00%) WCDMA
6 3 (20.00%) PRINCE2
6 3 (20.00%) MS Office
6 3 (20.00%) Business Objects
6 3 (20.00%) Telecoms

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) SharePoint
1 1 (6.67%) Documentum
Applications
1 7 (46.67%) MS Excel
2 5 (33.33%) MS PowerPoint
3 3 (20.00%) MS Visio
3 3 (20.00%) MS Office
4 2 (13.33%) MS Project
Business Applications
1 1 (6.67%) CA PPM
Communications & Networking
1 3 (20.00%) GPRS
1 3 (20.00%) GSM
1 3 (20.00%) WCDMA
1 3 (20.00%) 3G
1 3 (20.00%) 2G
1 3 (20.00%) HSPA
1 3 (20.00%) LTE
1 3 (20.00%) 4G
1 3 (20.00%) Radio Access Network
Database & Business Intelligence
1 1 (6.67%) Oracle Reports
General
1 3 (20.00%) Telecoms
1 3 (20.00%) Automotive
2 2 (13.33%) Finance
3 1 (6.67%) Legal
3 1 (6.67%) Publishing
Job Titles
1 5 (33.33%) Analyst
2 3 (20.00%) Service Analyst
2 3 (20.00%) Performance Engineer
3 2 (13.33%) Automation Analyst
3 2 (13.33%) Service Management Analyst
3 2 (13.33%) Report Analyst
3 2 (13.33%) Service Manager
3 2 (13.33%) Data Analyst
4 1 (6.67%) Delivery Manager
4 1 (6.67%) RF Engineer
4 1 (6.67%) Services Delivery Manager
4 1 (6.67%) Commercial Manager
4 1 (6.67%) Radio Engineer
4 1 (6.67%) RAN Engineer
4 1 (6.67%) Designer
4 1 (6.67%) RAN Performance Engineer
4 1 (6.67%) Senior RAN Engineer
4 1 (6.67%) Service Transition Manager
4 1 (6.67%) Transition Manager
Miscellaneous
1 2 (13.33%) Statistics
1 2 (13.33%) Mathematics
2 1 (6.67%) PMI
2 1 (6.67%) Management Information System
Processes & Methodologies
1 11 (73.33%) ITIL
2 8 (53.33%) Service Delivery
3 4 (26.67%) Project Management
3 4 (26.67%) ITSM
3 4 (26.67%) Performance Management
4 3 (20.00%) Resource Management
4 3 (20.00%) Network Design
4 3 (20.00%) eTOM
4 3 (20.00%) Network Management
4 3 (20.00%) Performance Improvement
4 3 (20.00%) Configuration Management
4 3 (20.00%) Change Management
4 3 (20.00%) PRINCE2
5 2 (13.33%) Migration
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) Programme Management
5 2 (13.33%) Change Control
5 2 (13.33%) Analytics
5 2 (13.33%) Performance Engineering
5 2 (13.33%) Data Entry
Programming Languages
1 2 (13.33%) VBA
Qualifications
1 3 (20.00%) VCP4
2 2 (13.33%) ITIL Certification
3 1 (6.67%) PMP
3 1 (6.67%) PMI Certification
3 1 (6.67%) Degree
3 1 (6.67%) BC Cleared
3 1 (6.67%) Security Cleared
3 1 (6.67%) PgMP
3 1 (6.67%) APMP
Quality Assurance & Compliance
1 1 (6.67%) P3O
Systems Management
1 2 (13.33%) BladeLogic
Vendors
1 3 (20.00%) Microsoft
1 3 (20.00%) Nortel
1 3 (20.00%) Ericsson
1 3 (20.00%) Mapinfo
1 3 (20.00%) Business Objects
1 3 (20.00%) Huawei
1 3 (20.00%) Nokia Solutions and Networks
2 2 (13.33%) ServiceNow
2 2 (13.33%) SAP
2 2 (13.33%) BMC
3 1 (6.67%) CA
3 1 (6.67%) Primavera
3 1 (6.67%) Cadence
3 1 (6.67%) Oracle