The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 20 40 25
Rank change year-on-year
+20 -15
Contract jobs citing Service Management 20 3 4
As % of all contract IT jobs located in Coventry 5.81% 0.82% 1.65%
As % of the Processes & Methodologies category 8.13% 1.00% 2.05%
Number of daily rates quoted 19 2 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£495 £363 £170
Average daily rate % change year-on-year
+36.55% +113.23%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 0 0
Average hourly rate £23.00 - -
UK excluding London average hourly rate £16.00 £15.00 £14.00
% change year-on-year
+6.66% +7.14%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
246 301 195
As % of all contract IT jobs located in Coventry 71.51% 81.79% 80.25%
Number of daily rates quoted 169 162 57
Average daily rate £370 £375 £363
Average daily rate % change year-on-year
-1.33% +3.44%
90% offered a daily rate of more than £190 £245 £200
10% offered a daily rate of more than £525 £525 £550
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 20 39 21
Average hourly rate £22.50 £37.80 £37.80
Average hourly rate % change year-on-year
-40.47% -
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Daily Rate Histogram in Coventry

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Coventry region over the 3 months to 31 July 2015.

Service Management Daily Rate Histogram in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 31 July 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (50.00%) ITIL
2 10 (41.67%) Agile Software Development
3 9 (37.50%) Project Management
4 8 (33.33%) Finance
5 7 (29.17%) Continuous Improvement
6 6 (25.00%) Programme Management
6 6 (25.00%) Automotive
6 6 (25.00%) Service Delivery
6 6 (25.00%) ITSM
6 6 (25.00%) PRINCE2
7 5 (20.83%) ITIL Certification
7 5 (20.83%) Stakeholder Management
7 5 (20.83%) Performance Management
8 4 (16.67%) Data Migration
8 4 (16.67%) Migration
8 4 (16.67%) MS Excel
9 3 (12.50%) GPRS
9 3 (12.50%) GSM
9 3 (12.50%) WCDMA
9 3 (12.50%) Ericsson
9 3 (12.50%) Mapinfo
9 3 (12.50%) 3G
9 3 (12.50%) Configuration Management
9 3 (12.50%) BusinessObjects
9 3 (12.50%) Nortel
9 3 (12.50%) Telecoms
9 3 (12.50%) 2G
9 3 (12.50%) HSPA
9 3 (12.50%) LTE
9 3 (12.50%) Network Design

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (16.67%) MS Excel
2 3 (12.50%) MS PowerPoint
Business Applications
1 1 (4.17%) Teamcenter
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 3 (12.50%) GPRS
1 3 (12.50%) GSM
1 3 (12.50%) WCDMA
1 3 (12.50%) 3G
1 3 (12.50%) 2G
1 3 (12.50%) HSPA
1 3 (12.50%) LTE
1 3 (12.50%) 4G
1 3 (12.50%) Radio Access Network
Database & Business Intelligence
1 3 (12.50%) BusinessObjects
General
1 8 (33.33%) Finance
2 6 (25.00%) Automotive
3 3 (12.50%) Telecoms
4 1 (4.17%) Publishing
Job Titles
1 11 (45.83%) Project Manager
2 4 (16.67%) Digital Project Manager
3 3 (12.50%) Performance Engineer
4 2 (8.33%) Support Analyst
4 2 (8.33%) 1st Line Support
4 2 (8.33%) Analyst
4 2 (8.33%) 1st Line Support Analyst
5 1 (4.17%) Commercial Manager
5 1 (4.17%) Release Manager
5 1 (4.17%) Team Leader
5 1 (4.17%) CRM Project Manager
5 1 (4.17%) RF Engineer
5 1 (4.17%) Agile Project Manager
5 1 (4.17%) RAN Performance Engineer
5 1 (4.17%) Senior RAN Engineer
5 1 (4.17%) SAP Release Manager
5 1 (4.17%) Business Project Manager
5 1 (4.17%) Business Manager
5 1 (4.17%) PRINCE2 Project Manager
5 1 (4.17%) Radio Engineer
Miscellaneous
1 2 (8.33%) Computer Science
2 1 (4.17%) Analytical Skills
Processes & Methodologies
1 12 (50.00%) ITIL
2 10 (41.67%) Agile Software Development
3 9 (37.50%) Project Management
4 7 (29.17%) Continuous Improvement
5 6 (25.00%) Service Delivery
5 6 (25.00%) PRINCE2
5 6 (25.00%) ITSM
5 6 (25.00%) Programme Management
6 5 (20.83%) Performance Management
6 5 (20.83%) Stakeholder Management
7 4 (16.67%) Migration
7 4 (16.67%) Data Migration
8 3 (12.50%) Network Management
8 3 (12.50%) eTOM
8 3 (12.50%) Resource Management
8 3 (12.50%) Configuration Management
8 3 (12.50%) Network Design
8 3 (12.50%) Performance Improvement
9 2 (8.33%) Performance Engineering
10 1 (4.17%) Coaching
Qualifications
1 5 (20.83%) ITIL Certification
2 3 (12.50%) Degree
3 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 1 (4.17%) SLA
Vendors
1 3 (12.50%) Nortel
1 3 (12.50%) Ericsson
1 3 (12.50%) Mapinfo
1 3 (12.50%) Huawei
1 3 (12.50%) Nokia Solutions and Networks
2 2 (8.33%) Microsoft
3 1 (4.17%) SAP