The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 31 28 30
Rank change year-on-year
-3 +2
Contract jobs citing Service Management 10 5 3
As % of all contract IT jobs located in Coventry 2.96% 1.92% 1.08%
As % of the Processes & Methodologies category 4.13% 2.76% 1.46%
Number of daily rates quoted 2 4 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£413 £438 £375
Average daily rate % change year-on-year
-5.71% +16.66%
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1 0 0
Average hourly rate £47.50 - -
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
242 181 206
As % of all contract IT jobs located in Coventry 71.60% 69.35% 74.37%
Number of daily rates quoted 92 79 95
Average daily rate £385 £375 £375
Average daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £225 £275 £310
10% offered a daily rate of more than £504 £499 £475
UK excluding London average daily rate £378 £363 £368
% change year-on-year
+4.13% -1.36%
Number of hourly rates quoted 34 10 26
Average hourly rate £31.50 £37.80 £36.00
Average hourly rate % change year-on-year
-16.66% +5.00%
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 30 October 2014, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (53.85%) ITIL
2 5 (38.46%) Microsoft
2 5 (38.46%) MS Excel
3 4 (30.77%) MS Visio
3 4 (30.77%) Change Management
3 4 (30.77%) ITSM
3 4 (30.77%) Project Management
3 4 (30.77%) Continuous Improvement
4 3 (23.08%) Change Control
4 3 (23.08%) APMP
4 3 (23.08%) ServiceNow
4 3 (23.08%) P3O
4 3 (23.08%) PgMP
4 3 (23.08%) Document Management
4 3 (23.08%) MS PowerPoint
4 3 (23.08%) Risk Management
4 3 (23.08%) Automotive
4 3 (23.08%) Stakeholder Management
4 3 (23.08%) Programme Management
4 3 (23.08%) Service Delivery
4 3 (23.08%) PMI
4 3 (23.08%) PMP
4 3 (23.08%) PMI Certification
4 3 (23.08%) SharePoint
4 3 (23.08%) PRINCE2
4 3 (23.08%) MS Office
4 3 (23.08%) SAP
5 2 (15.38%) VBA
5 2 (15.38%) Oracle
5 2 (15.38%) MS Project

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 30 October 2014, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) SharePoint
2 2 (15.38%) Documentum
Applications
1 5 (38.46%) MS Excel
2 4 (30.77%) MS Visio
3 3 (23.08%) MS PowerPoint
3 3 (23.08%) MS Office
4 2 (15.38%) MS Project
Business Applications
1 2 (15.38%) CA Clarity
Database & Business Intelligence
1 2 (15.38%) Oracle Reports
2 1 (7.69%) MS Access
General
1 3 (23.08%) Automotive
2 1 (7.69%) Legal
2 1 (7.69%) Finance
Job Titles
1 6 (46.15%) Analyst
2 3 (23.08%) Service Analyst
3 2 (15.38%) Consultant
3 2 (15.38%) Data Analyst
3 2 (15.38%) Report Analyst
3 2 (15.38%) Service Management Analyst
3 2 (15.38%) Automation Analyst
4 1 (7.69%) Performance Consultant
4 1 (7.69%) PMO Analyst
4 1 (7.69%) SAP Analyst
4 1 (7.69%) Head of Operations
4 1 (7.69%) Operations Team Leader
4 1 (7.69%) Head of IT
4 1 (7.69%) Team Leader
4 1 (7.69%) Sales Consultant
4 1 (7.69%) Technical Consultant
4 1 (7.69%) IT Consultant
Miscellaneous
1 3 (23.08%) PMI
2 2 (15.38%) Statistics
2 2 (15.38%) Mathematics
3 1 (7.69%) Management Information System
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 7 (53.85%) ITIL
2 4 (30.77%) Change Management
2 4 (30.77%) ITSM
2 4 (30.77%) Project Management
2 4 (30.77%) Continuous Improvement
3 3 (23.08%) Change Control
3 3 (23.08%) Document Management
3 3 (23.08%) Risk Management
3 3 (23.08%) Stakeholder Management
3 3 (23.08%) Programme Management
3 3 (23.08%) Service Delivery
3 3 (23.08%) PRINCE2
4 2 (15.38%) ERP
4 2 (15.38%) Data Entry
4 2 (15.38%) Business Transformation
4 2 (15.38%) Analytics
4 2 (15.38%) Kalman Filter
5 1 (7.69%) Problem Management
5 1 (7.69%) Performance Management
5 1 (7.69%) Data Migration
Programming Languages
1 2 (15.38%) VBA
2 1 (7.69%) SQL
Qualifications
1 3 (23.08%) APMP
1 3 (23.08%) PgMP
1 3 (23.08%) PMP
1 3 (23.08%) PMI Certification
2 2 (15.38%) ITIL Certification
3 1 (7.69%) Degree
3 1 (7.69%) CAPM
3 1 (7.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (23.08%) P3O
2 1 (7.69%) SLA
Systems Management
1 2 (15.38%) BladeLogic
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) ServiceNow
2 3 (23.08%) SAP
3 2 (15.38%) Oracle
3 2 (15.38%) BMC
3 2 (15.38%) CA
3 2 (15.38%) Primavera
3 2 (15.38%) Cadence
4 1 (7.69%) NetApp