The table below looks at the statistics for Service Management skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 30 35 28
Rank change year-on-year
+5 -7
Contract jobs citing Service Management 8 6 1
As % of all contract IT jobs located in Coventry 2.47% 1.65% 0.48%
As % of the Processes & Methodologies category 3.42% 2.03% 0.61%
Number of daily rates quoted 7 4 1
Average daily rate
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£163 £434 £550
Average daily rate % change year-on-year
-62.53% -21.13%
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
234 295 165
As % of all contract IT jobs located in Coventry 72.22% 81.04% 78.95%
Number of daily rates quoted 141 140 49
Average daily rate £345 £388 £375
Average daily rate % change year-on-year
-10.96% +3.33%
90% offered a daily rate of more than £165 £241 £175
10% offered a daily rate of more than £530 £481 £550
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 11 40 43
Average hourly rate £22.50 £37.50 £37.80
Average hourly rate % change year-on-year
-40.00% -0.79%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Coventry region.

Service Management Daily Rate Trend in Coventry

Service Management
Daily Rate Histogram in Coventry

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Coventry region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in Coventry

Service Management
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Coventry region.

Service Management Hourly Rate Trend in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 22 May 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 11 (78.57%) ITIL
2 8 (57.14%) Service Delivery
3 7 (50.00%) Finance
3 7 (50.00%) Automotive
4 6 (42.86%) ITSM
5 5 (35.71%) ITIL Certification
5 5 (35.71%) Stakeholder Management
5 5 (35.71%) Continuous Improvement
6 4 (28.57%) MS Excel
7 3 (21.43%) GPRS
7 3 (21.43%) GSM
7 3 (21.43%) WCDMA
7 3 (21.43%) Nortel
7 3 (21.43%) Business Objects
7 3 (21.43%) Ericsson
7 3 (21.43%) Mapinfo
7 3 (21.43%) 3G
7 3 (21.43%) Configuration Management
7 3 (21.43%) Telecoms
7 3 (21.43%) 2G
7 3 (21.43%) eTOM
7 3 (21.43%) MS PowerPoint
7 3 (21.43%) Huawei
7 3 (21.43%) Performance Improvement
7 3 (21.43%) Network Management
7 3 (21.43%) 4G
7 3 (21.43%) Performance Management
7 3 (21.43%) Nokia Solutions and Networks
7 3 (21.43%) Network Design
7 3 (21.43%) Resource Management

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (28.57%) MS Excel
2 3 (21.43%) MS PowerPoint
3 1 (7.14%) MS Project
Communications & Networking
1 3 (21.43%) GPRS
1 3 (21.43%) GSM
1 3 (21.43%) WCDMA
1 3 (21.43%) 3G
1 3 (21.43%) 2G
1 3 (21.43%) 4G
1 3 (21.43%) HSPA
1 3 (21.43%) LTE
1 3 (21.43%) Radio Access Network
General
1 7 (50.00%) Finance
1 7 (50.00%) Automotive
2 3 (21.43%) Telecoms
3 2 (14.29%) Publishing
Job Titles
1 3 (21.43%) Performance Engineer
2 2 (14.29%) Service Manager
2 2 (14.29%) Commercial Manager
3 1 (7.14%) Delivery Manager
3 1 (7.14%) RF Engineer
3 1 (7.14%) Radio Engineer
3 1 (7.14%) SAP Manager
3 1 (7.14%) Transition Manager
3 1 (7.14%) Services Delivery Manager
3 1 (7.14%) Release Manager
3 1 (7.14%) RAN Engineer
3 1 (7.14%) RAN Performance Engineer
3 1 (7.14%) Senior RAN Engineer
3 1 (7.14%) SAP Release Manager
3 1 (7.14%) Service Transition Manager
Processes & Methodologies
1 11 (78.57%) ITIL
2 8 (57.14%) Service Delivery
3 6 (42.86%) ITSM
4 5 (35.71%) Stakeholder Management
4 5 (35.71%) Continuous Improvement
5 3 (21.43%) Configuration Management
5 3 (21.43%) eTOM
5 3 (21.43%) Performance Improvement
5 3 (21.43%) Network Management
5 3 (21.43%) Performance Management
5 3 (21.43%) Network Design
5 3 (21.43%) Resource Management
6 2 (14.29%) Performance Engineering
6 2 (14.29%) Supplier Management
6 2 (14.29%) Project Management
6 2 (14.29%) PRINCE2
7 1 (7.14%) Change Management
7 1 (7.14%) Programme Management
7 1 (7.14%) Migration
7 1 (7.14%) Incident Management
Qualifications
1 5 (35.71%) ITIL Certification
Vendors
1 3 (21.43%) Nortel
1 3 (21.43%) Business Objects
1 3 (21.43%) Ericsson
1 3 (21.43%) Mapinfo
1 3 (21.43%) Huawei
1 3 (21.43%) Nokia Solutions and Networks
2 2 (14.29%) SAP