The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 64 62 63
Rank change year-on-year
-2 +1
Contract jobs citing Service Management 62 56 38
As % of all contract IT jobs located in the West Midlands 2.43% 2.40% 2.26%
As % of the Processes & Methodologies category 3.29% 3.30% 3.20%
Number of daily rates quoted 40 32 16
Average daily rate
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£313 £373 £360
Average daily rate % change year-on-year
-16.10% +3.47%
90% offered a daily rate of more than £148 £155 £241
10% offered a daily rate of more than £445 £475 £550
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 3 0 1
Average hourly rate £22.00 - £175.00
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1887 1698 1186
As % of all contract IT jobs located in the West Midlands 74.03% 72.66% 70.68%
Number of daily rates quoted 1174 888 566
Average daily rate £375 £375 £330
Average daily rate % change year-on-year
- +13.63%
90% offered a daily rate of more than £260 £255 £230
10% offered a daily rate of more than £520 £488 £523
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 88 107 77
Average hourly rate £29.00 £33.00 £37.80
Average hourly rate % change year-on-year
-12.12% -12.69%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 22 May 2015.

Service Management Hourly Rate Histogram in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 18 £325 -23.52% 8
Shropshire +3 12 £339 -19.34%
Coventry +5 8 £163 -62.53% 1
Warwickshire -1 5 £171 -45.20% 5
Staffordshire -6 5 £325 +30.00%
Solihull +3 3 - -
Wolverhampton +2 2 £450 +195.08%
Worcestershire -1 2 £136 -58.15% 1
Dudley - 2 £80 -
Herefordshire - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 77 (65.81%) ITIL
2 36 (30.77%) ITSM
3 32 (27.35%) Microsoft
4 30 (25.64%) Service Delivery
5 20 (17.09%) Windows
6 19 (16.24%) MS Office
6 19 (16.24%) SLA
7 17 (14.53%) MS Excel
8 16 (13.68%) Finance
8 16 (13.68%) Security Cleared
9 15 (12.82%) Project Management
9 15 (12.82%) Citrix
9 15 (12.82%) ITIL Certification
10 14 (11.97%) PRINCE2
11 13 (11.11%) Cisco
12 12 (10.26%) Change Management
12 12 (10.26%) SC Cleared
12 12 (10.26%) Transition Management
13 11 (9.40%) ITIL V3
13 11 (9.40%) Migration
13 11 (9.40%) Active Directory
13 11 (9.40%) Windows XP
14 10 (8.55%) Continuous Improvement
15 9 (7.69%) Stakeholder Management
15 9 (7.69%) SharePoint
16 8 (6.84%) MCSE
16 8 (6.84%) CCNP
16 8 (6.84%) Cisco Certification
16 8 (6.84%) Microsoft Certification
16 8 (6.84%) Firewall

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.69%) SharePoint
2 3 (2.56%) MS Exchange
3 2 (1.71%) SharePoint 2010
4 1 (0.85%) Blackberry Enterprise Server
4 1 (0.85%) Documentum
4 1 (0.85%) IIS
Applications
1 19 (16.24%) MS Office
2 17 (14.53%) MS Excel
3 5 (4.27%) MS Project
4 4 (3.42%) MS PowerPoint
5 1 (0.85%) MS Visio
Business Applications
1 2 (1.71%) Primavera
1 2 (1.71%) CA PPM
1 2 (1.71%) Dynamics CRM
2 1 (0.85%) Teamcenter
Cloud Services
1 4 (3.42%) Google Apps
2 2 (1.71%) Office 365
Communications & Networking
1 8 (6.84%) Firewall
2 7 (5.98%) WAN
3 6 (5.13%) F5 BIG-IP LTM
3 6 (5.13%) F5 BIG-IP GTM
3 6 (5.13%) Cisco Nexus
3 6 (5.13%) BIG-IP
4 5 (4.27%) Cisco ASA
4 5 (4.27%) VoIP
5 4 (3.42%) DMVPN
5 4 (3.42%) WLAN
5 4 (3.42%) 3G
5 4 (3.42%) MPLS
6 3 (2.56%) 4G
6 3 (2.56%) Radio Access Network
6 3 (2.56%) HSPA
6 3 (2.56%) LTE
6 3 (2.56%) Network Security
6 3 (2.56%) 2G
6 3 (2.56%) WCDMA
6 3 (2.56%) GPRS
Database & Business Intelligence
1 5 (4.27%) MS Access
2 1 (0.85%) Oracle Reports
2 1 (0.85%) SQL Server
2 1 (0.85%) Crystal Reports
Development Applications
1 1 (0.85%) ClearCase
General
1 16 (13.68%) Finance
2 7 (5.98%) Automotive
3 5 (4.27%) Local Government
4 3 (2.56%) Telecoms
5 2 (1.71%) Law
5 2 (1.71%) Publishing
6 1 (0.85%) Banking
6 1 (0.85%) Investment Banking
6 1 (0.85%) Advertising
Job Titles
1 36 (30.77%) Analyst
2 19 (16.24%) Service Analyst
3 16 (13.68%) Service Desk Analyst
4 15 (12.82%) Service Manager
5 10 (8.55%) Architect
6 8 (6.84%) Transition Manager
7 7 (5.98%) Network Engineer
7 7 (5.98%) Support Analyst
8 6 (5.13%) Service Transition Manager
8 6 (5.13%) Delivery Manager
9 5 (4.27%) Network Support
9 5 (4.27%) Network Support Engineer
9 5 (4.27%) Infrastructure Architect
9 5 (4.27%) Services Delivery Manager
9 5 (4.27%) Help Desk Analyst
9 5 (4.27%) Consultant
9 5 (4.27%) Support Engineer
10 4 (3.42%) Implementation Analyst
10 4 (3.42%) Performance Analyst
11 3 (2.56%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 6 (5.13%) CSS
Miscellaneous
1 7 (5.98%) Analytical Skills
2 5 (4.27%) Management Information System
2 5 (4.27%) Performance Metrics
3 3 (2.56%) CMDB
3 3 (2.56%) Statistics
3 3 (2.56%) Fat Client
3 3 (2.56%) Thin Client
4 2 (1.71%) PMI
5 1 (0.85%) E-Learning
5 1 (0.85%) PDA
5 1 (0.85%) Blackberry
5 1 (0.85%) NHS
5 1 (0.85%) Replication
Operating Systems
1 20 (17.09%) Windows
2 11 (9.40%) Windows XP
3 7 (5.98%) Linux
4 6 (5.13%) AIX
4 6 (5.13%) Solaris
4 6 (5.13%) Red Hat Enterprise Linux
4 6 (5.13%) Windows 7
5 5 (4.27%) Windows Server 2003
6 3 (2.56%) Windows Server 2008
7 1 (0.85%) UNIX
7 1 (0.85%) Windows 8
Processes & Methodologies
1 77 (65.81%) ITIL
2 36 (30.77%) ITSM
3 30 (25.64%) Service Delivery
4 15 (12.82%) Project Management
5 14 (11.97%) PRINCE2
6 12 (10.26%) Change Management
6 12 (10.26%) Transition Management
7 11 (9.40%) ITIL V3
7 11 (9.40%) Migration
8 10 (8.55%) Continuous Improvement
9 9 (7.69%) Stakeholder Management
10 8 (6.84%) Change Control
10 8 (6.84%) Release Management
11 7 (5.98%) Incident Management
11 7 (5.98%) Configuration Management
12 6 (5.13%) WAN Optimisation
12 6 (5.13%) Agile Software Development
13 5 (4.27%) Network Design
13 5 (4.27%) Performance Management
13 5 (4.27%) BPR
Programming Languages
1 6 (5.13%) SQL
2 1 (0.85%) Lingo
Qualifications
1 16 (13.68%) Security Cleared
2 15 (12.82%) ITIL Certification
3 12 (10.26%) SC Cleared
4 8 (6.84%) MCSE
4 8 (6.84%) CCNP
4 8 (6.84%) Cisco Certification
4 8 (6.84%) Microsoft Certification
5 5 (4.27%) MCP
6 4 (3.42%) Degree
7 3 (2.56%) ISEB
7 3 (2.56%) CCNA
8 2 (1.71%) PMP
8 2 (1.71%) PMI Certification
8 2 (1.71%) NVQ Level 4
8 2 (1.71%) PgMP
8 2 (1.71%) APMP
9 1 (0.85%) MOS
9 1 (0.85%) PRINCE2 Practitioner
9 1 (0.85%) DV Cleared
9 1 (0.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (16.24%) SLA
2 5 (4.27%) Sarbanes-Oxley
3 3 (2.56%) ISO 9001
4 2 (1.71%) P3O
4 2 (1.71%) QA
4 2 (1.71%) ISO/IEC 27001
System Software
1 11 (9.40%) Active Directory
2 3 (2.56%) XenApp
3 2 (1.71%) Terminal Server
3 2 (1.71%) VMware Infrastructure
3 2 (1.71%) Microsoft App-V
Systems Management
1 7 (5.98%) SCCM
2 4 (3.42%) CiscoWorks
3 2 (1.71%) Forefront Identity Manager
3 2 (1.71%) FortiGate
4 1 (0.85%) HP Quality Center
4 1 (0.85%) Norton AntiVirus
4 1 (0.85%) Nagios
4 1 (0.85%) Symantec Endpoint Protection
Vendors
1 32 (27.35%) Microsoft
2 15 (12.82%) Citrix
3 13 (11.11%) Cisco
4 7 (5.98%) CheckPoint
4 7 (5.98%) Remedy
4 7 (5.98%) McAfee
4 7 (5.98%) ServiceNow
5 6 (5.13%) Red Hat
5 6 (5.13%) F5
5 6 (5.13%) Blue Coat
6 5 (4.27%) Fortinet
6 5 (4.27%) SAP
7 4 (3.42%) IBM
7 4 (3.42%) BMC
7 4 (3.42%) SolarWinds
7 4 (3.42%) Google
7 4 (3.42%) VMware
8 3 (2.56%) Huawei
8 3 (2.56%) Nokia Solutions and Networks
8 3 (2.56%) Mapinfo
West Midlands
Jumar Solutions
Rate: £450 per day
Posted: 10 days ago