The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 63 68 78
Rank change year-on-year
+5 +10
Contract jobs citing Service Management 48 38 28
As % of all contract IT jobs located in the West Midlands 2.11% 1.76% 1.40%
As % of the Processes & Methodologies category 3.11% 2.54% 2.04%
Number of daily rates quoted 26 18 15
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £330 £375
Average daily rate % change year-on-year
+13.63% -12.00%
90% offered a daily rate of more than £175 £192 £309
10% offered a daily rate of more than £475 £422 £570
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 6 0 4
Average hourly rate £13.06 - £18.00
90% offered a hourly rate of more than £13.03 - £16.00
10% offered a hourly rate of more than £14.03 - £20.00
UK excluding London average hourly rate £15.00 £16.08 £18.00
% change year-on-year
-6.68% -10.69%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1545 1498 1374
As % of all contract IT jobs located in the West Midlands 67.76% 69.32% 68.87%
Number of daily rates quoted 923 827 667
Average daily rate £375 £350 £348
Average daily rate % change year-on-year
+7.14% +0.71%
90% offered a daily rate of more than £225 £250 £245
10% offered a daily rate of more than £489 £500 £500
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 95 74 114
Average hourly rate £25.00 £26.50 £32.25
Average hourly rate % change year-on-year
-5.66% -17.82%
90% offered a hourly rate of more than £12.00 £12.45 £13.50
10% offered a hourly rate of more than £37.50 £45.00 £36.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 24 December 2014.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 10 £375 +150.00% 4
Shropshire -2 7 - -
Coventry +2 6 £548 +41.29% 1
Wolverhampton - 4 £145 -
Warwickshire -11 3 £286 -4.58%
Staffordshire - 2 £318 -
Solihull 0 1 £500 +19.04%
Walsall - - - -
Dudley - - - -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 December 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 60 (54.05%) ITIL
2 30 (27.03%) ITSM
3 24 (21.62%) Service Delivery
3 24 (21.62%) Microsoft
4 21 (18.92%) Project Management
5 18 (16.22%) Change Management
5 18 (16.22%) Finance
6 16 (14.41%) Windows
6 16 (14.41%) Security Cleared
7 15 (13.51%) MS Office
7 15 (13.51%) MS Excel
8 14 (12.61%) SAP
8 14 (12.61%) SC Cleared
9 13 (11.71%) ServiceNow
9 13 (11.71%) SQL
9 13 (11.71%) Stakeholder Management
10 12 (10.81%) Oracle
10 12 (10.81%) ITIL Certification
11 11 (9.91%) SLA
11 11 (9.91%) Citrix
12 10 (9.01%) PRINCE2
12 10 (9.01%) Disaster Recovery
12 10 (9.01%) Change Control
13 9 (8.11%) Agile Software Development
13 9 (8.11%) Incident Management
13 9 (8.11%) MS Visio
14 8 (7.21%) SharePoint
14 8 (7.21%) Programme Management
14 8 (7.21%) Analytics
14 8 (7.21%) Analytical Skills

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 December 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.21%) SharePoint
2 5 (4.50%) IIS
3 2 (1.80%) Exchange Server 2003
3 2 (1.80%) MS Exchange
3 2 (1.80%) Documentum
3 2 (1.80%) Exchange Server 2010
4 1 (0.90%) CMS
4 1 (0.90%) Joomla!
4 1 (0.90%) IBM Notes
Applications
1 15 (13.51%) MS Office
1 15 (13.51%) MS Excel
2 9 (8.11%) MS Visio
3 7 (6.31%) MS PowerPoint
4 6 (5.41%) MS Project
5 2 (1.80%) Photoshop
Business Applications
1 6 (5.41%) Remedy ITSM
2 3 (2.70%) CA Clarity
3 1 (0.90%) Oracle Payables
3 1 (0.90%) BPCS
3 1 (0.90%) SAP Retail
3 1 (0.90%) Dynamics NAV
Cloud Services
1 1 (0.90%) SaaS
Communications & Networking
1 2 (1.80%) DNS
1 2 (1.80%) Internet
1 2 (1.80%) Firewall
2 1 (0.90%) Unified Communications
2 1 (0.90%) SAN
2 1 (0.90%) LDAP
2 1 (0.90%) TCP/IP
Database & Business Intelligence
1 5 (4.50%) Data Warehouse
2 4 (3.60%) Oracle Reports
2 4 (3.60%) MS Access
3 3 (2.70%) Hadoop
3 3 (2.70%) Big Data
4 2 (1.80%) SQL Server
5 1 (0.90%) Crystal Reports
5 1 (0.90%) WhereScape RED
5 1 (0.90%) SAP BW
5 1 (0.90%) QlikView
5 1 (0.90%) Oracle Database
5 1 (0.90%) Cognos Report Studio
5 1 (0.90%) Cognos Transformer
General
1 18 (16.22%) Finance
2 5 (4.50%) Automotive
2 5 (4.50%) Local Government
3 4 (3.60%) Banking
4 3 (2.70%) Telecoms
5 2 (1.80%) Manufacturing
6 1 (0.90%) Publishing
6 1 (0.90%) Retail
6 1 (0.90%) Investment Banking
6 1 (0.90%) Back Office
6 1 (0.90%) Legal
6 1 (0.90%) Marketing
Job Titles
1 31 (27.93%) Analyst
2 16 (14.41%) Service Analyst
2 16 (14.41%) Service Manager
3 15 (13.51%) Architect
4 9 (8.11%) Service Desk Analyst
4 9 (8.11%) Infrastructure Architect
5 7 (6.31%) Transition Manager
6 6 (5.41%) SAP Manager
6 6 (5.41%) Test Analyst
6 6 (5.41%) Consultant
6 6 (5.41%) Service Transition Manager
7 5 (4.50%) SAP Transition Manager
7 5 (4.50%) Tester
8 4 (3.60%) Data Analyst
8 4 (3.60%) Help Desk Analyst
8 4 (3.60%) Service Management Analyst
8 4 (3.60%) Delivery Manager
9 3 (2.70%) Performance Analyst
9 3 (2.70%) Support Engineer
9 3 (2.70%) Administrator
Libraries, Frameworks & Software Standards
1 4 (3.60%) Middleware
2 1 (0.90%) Web Services
Miscellaneous
1 8 (7.21%) Analytical Skills
2 7 (6.31%) Statistics
3 6 (5.41%) Management Information System
4 4 (3.60%) PMI
4 4 (3.60%) Mathematics
4 4 (3.60%) Performance Metrics
4 4 (3.60%) Blackberry
4 4 (3.60%) Mobile Computing
5 3 (2.70%) Open Source
6 2 (1.80%) Enterprise Software
6 2 (1.80%) Replication
7 1 (0.90%) NHS
7 1 (0.90%) Computer Science
7 1 (0.90%) CMDB
Operating Systems
1 16 (14.41%) Windows
2 6 (5.41%) Windows XP
3 5 (4.50%) Red Hat Enterprise Linux
3 5 (4.50%) AIX
3 5 (4.50%) Solaris
3 5 (4.50%) Linux
4 1 (0.90%) HPUX
4 1 (0.90%) Windows 7
4 1 (0.90%) Windows Server 2008
4 1 (0.90%) UNIX
Processes & Methodologies
1 60 (54.05%) ITIL
2 30 (27.03%) ITSM
3 24 (21.62%) Service Delivery
4 21 (18.92%) Project Management
5 18 (16.22%) Change Management
6 13 (11.71%) Stakeholder Management
7 10 (9.01%) Disaster Recovery
7 10 (9.01%) PRINCE2
7 10 (9.01%) Change Control
8 9 (8.11%) Agile Software Development
8 9 (8.11%) Incident Management
9 8 (7.21%) Programme Management
9 8 (7.21%) Analytics
10 7 (6.31%) Problem Management
10 7 (6.31%) Migration
10 7 (6.31%) Risk Management
11 5 (4.50%) Process Management
11 5 (4.50%) ERP
11 5 (4.50%) Test Scripting
11 5 (4.50%) Resilience Testing
Programming Languages
1 13 (11.71%) SQL
2 4 (3.60%) VBA
3 1 (0.90%) PowerShell
Qualifications
1 16 (14.41%) Security Cleared
2 14 (12.61%) SC Cleared
3 12 (10.81%) ITIL Certification
4 6 (5.41%) Degree
5 5 (4.50%) ISEB
6 4 (3.60%) Microsoft Certification
6 4 (3.60%) MCP
6 4 (3.60%) MCSE
6 4 (3.60%) PMP
6 4 (3.60%) PMI Certification
6 4 (3.60%) PgMP
6 4 (3.60%) APMP
7 2 (1.80%) PRINCE2 Certification
8 1 (0.90%) CAPM
8 1 (0.90%) PRINCE2 Practitioner
8 1 (0.90%) BC Cleared
Quality Assurance & Compliance
1 11 (9.91%) SLA
2 4 (3.60%) P3O
3 1 (0.90%) GxP
3 1 (0.90%) QA
System Software
1 6 (5.41%) Active Directory
2 2 (1.80%) XenApp
Systems Management
1 5 (4.50%) SCCM
1 5 (4.50%) HP Quality Center
2 2 (1.80%) Nagios
2 2 (1.80%) BladeLogic
3 1 (0.90%) Norton AntiVirus
3 1 (0.90%) NetBackup
3 1 (0.90%) Symantec Endpoint Protection
3 1 (0.90%) SCOrch
Vendors
1 24 (21.62%) Microsoft
2 14 (12.61%) SAP
3 13 (11.71%) ServiceNow
4 12 (10.81%) Oracle
5 11 (9.91%) Citrix
6 6 (5.41%) Remedy
7 5 (4.50%) Red Hat
8 4 (3.60%) CA
8 4 (3.60%) HP
9 3 (2.70%) Primavera
9 3 (2.70%) BMC
10 2 (1.80%) Cadence
10 2 (1.80%) Adobe
10 2 (1.80%) Cisco
10 2 (1.80%) NetApp
10 2 (1.80%) NetIQ
10 2 (1.80%) Symantec
11 1 (0.90%) Avaya
11 1 (0.90%) StorageTek
11 1 (0.90%) Lotus
West Midlands
Real Staffing
Rate: £350 - £600 per day
Posted: 22 days ago