The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 53 67 76
Rank change year-on-year
+14 +9
Contract jobs citing Service Management 72 51 22
As % of all contract IT jobs located in the West Midlands 3.06% 2.18% 1.24%
As % of the Processes & Methodologies category 4.10% 2.89% 1.84%
Number of daily rates quoted 46 23 8
Average daily rate
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of your Daily Rate
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£325 £370 £338
Average daily rate % change year-on-year
-12.16% +9.62%
90% offered a daily rate of more than £140 £151 £169
10% offered a daily rate of more than £531 £475 £565
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 5 0 1
Average hourly rate £23.00 - £175.00
UK excluding London average hourly rate £13.35 £16.00 £14.00
% change year-on-year
-16.56% +14.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1754 1766 1196
As % of all contract IT jobs located in the West Midlands 74.45% 75.37% 67.46%
Number of daily rates quoted 1097 927 590
Average daily rate £375 £375 £360
Average daily rate % change year-on-year
- +4.16%
90% offered a daily rate of more than £260 £250 £244
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 68 137 61
Average hourly rate £26.50 £34.32 £37.80
Average hourly rate % change year-on-year
-22.78% -9.20%
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 3 July 2015.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 3 July 2015.

Service Management Hourly Rate Histogram in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire +11 17 £313 -22.83% 3
Birmingham 0 15 £375 +7.14% 14
Coventry +18 14 £479 +27.66% 2
Warwickshire -6 6 £338 +3.84% 1
Worcestershire +8 4 £129 -63.02%
Solihull - 2 - - 1
Staffordshire - 2 £286 - 3
Dudley - 1 £80 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 80 (60.15%) ITIL
2 33 (24.81%) Microsoft
3 31 (23.31%) ITSM
4 29 (21.80%) Service Delivery
5 24 (18.05%) Project Management
6 23 (17.29%) Windows
7 20 (15.04%) Finance
8 19 (14.29%) SLA
9 18 (13.53%) MS Office
9 18 (13.53%) PRINCE2
10 17 (12.78%) Security Cleared
11 16 (12.03%) MS Excel
11 16 (12.03%) Active Directory
11 16 (12.03%) Change Management
11 16 (12.03%) ITIL V3
12 15 (11.28%) ITIL Certification
12 15 (11.28%) Cisco
12 15 (11.28%) Agile Software Development
13 13 (9.77%) Migration
13 13 (9.77%) Programme Management
13 13 (9.77%) Continuous Improvement
14 12 (9.02%) Transition Management
14 12 (9.02%) Citrix
15 11 (8.27%) Cisco Certification
15 11 (8.27%) CCNP
15 11 (8.27%) Stakeholder Management
15 11 (8.27%) Firewall
15 11 (8.27%) CheckPoint
15 11 (8.27%) Windows Server 2003
16 10 (7.52%) McAfee

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.52%) SharePoint
2 8 (6.02%) MS Exchange
3 2 (1.50%) CMS
3 2 (1.50%) SharePoint 2010
4 1 (0.75%) IIS
4 1 (0.75%) Exchange Server 2003
4 1 (0.75%) Exchange Server 2007
4 1 (0.75%) Documentum
4 1 (0.75%) Blackberry Enterprise Server
Applications
1 18 (13.53%) MS Office
2 16 (12.03%) MS Excel
3 5 (3.76%) MS Project
4 4 (3.01%) MS PowerPoint
5 1 (0.75%) MS Visio
Business Applications
1 2 (1.50%) Primavera
1 2 (1.50%) Teamcenter
1 2 (1.50%) Dynamics CRM
1 2 (1.50%) CA PPM
Cloud Services
1 4 (3.01%) Google Apps
2 3 (2.26%) Office 365
Communications & Networking
1 11 (8.27%) Firewall
2 10 (7.52%) WAN
3 9 (6.77%) BIG-IP
3 9 (6.77%) Cisco Nexus
3 9 (6.77%) F5 BIG-IP LTM
3 9 (6.77%) F5 BIG-IP GTM
4 8 (6.02%) Cisco ASA
4 8 (6.02%) VoIP
5 7 (5.26%) MPLS
5 7 (5.26%) DMVPN
6 6 (4.51%) WLAN
7 4 (3.01%) 3G
8 3 (2.26%) GPRS
8 3 (2.26%) GSM
8 3 (2.26%) LAN
8 3 (2.26%) WCDMA
8 3 (2.26%) 4G
8 3 (2.26%) Radio Access Network
8 3 (2.26%) HSPA
8 3 (2.26%) LTE
Database & Business Intelligence
1 3 (2.26%) MS Access
2 2 (1.50%) Data Warehouse
2 2 (1.50%) SQL Server
3 1 (0.75%) Oracle Reports
Development Applications
1 1 (0.75%) ClearCase
General
1 20 (15.04%) Finance
2 6 (4.51%) Automotive
3 4 (3.01%) Telecoms
4 2 (1.50%) Local Government
4 2 (1.50%) Law
5 1 (0.75%) Legal
5 1 (0.75%) Advertising
5 1 (0.75%) Publishing
5 1 (0.75%) Banking
5 1 (0.75%) Billing
5 1 (0.75%) Investment Banking
Job Titles
1 36 (27.07%) Analyst
2 17 (12.78%) Service Manager
3 14 (10.53%) Project Manager
4 12 (9.02%) Support Analyst
4 12 (9.02%) Service Analyst
5 11 (8.27%) Service Desk Analyst
6 10 (7.52%) Architect
6 10 (7.52%) Network Engineer
7 8 (6.02%) Transition Manager
8 6 (4.51%) Network Support Engineer
8 6 (4.51%) Network Support
8 6 (4.51%) Consultant
8 6 (4.51%) Support Engineer
9 5 (3.76%) Services Delivery Manager
9 5 (3.76%) Delivery Manager
9 5 (3.76%) Digital Project Manager
9 5 (3.76%) Service Transition Manager
10 4 (3.01%) 1st Line Support Analyst
10 4 (3.01%) Operations Analyst
10 4 (3.01%) Implementation Analyst
Libraries, Frameworks & Software Standards
1 8 (6.02%) CSS
Miscellaneous
1 10 (7.52%) Analytical Skills
2 6 (4.51%) Management Information System
3 5 (3.76%) Data Centre
4 3 (2.26%) Statistics
4 3 (2.26%) Fat Client
4 3 (2.26%) Thin Client
5 2 (1.50%) Blackberry
5 2 (1.50%) PMI
5 2 (1.50%) CMDB
5 2 (1.50%) Performance Metrics
6 1 (0.75%) Data Integration
6 1 (0.75%) NHS
6 1 (0.75%) Replication
6 1 (0.75%) E-Learning
6 1 (0.75%) PDA
Operating Systems
1 23 (17.29%) Windows
2 11 (8.27%) Windows Server 2003
3 9 (6.77%) Windows Server 2008
4 8 (6.02%) Windows XP
5 7 (5.26%) Windows 7
6 6 (4.51%) Linux
7 5 (3.76%) AIX
7 5 (3.76%) Solaris
7 5 (3.76%) Red Hat Enterprise Linux
8 1 (0.75%) Windows 8
Processes & Methodologies
1 80 (60.15%) ITIL
2 31 (23.31%) ITSM
3 29 (21.80%) Service Delivery
4 24 (18.05%) Project Management
5 18 (13.53%) PRINCE2
6 16 (12.03%) Change Management
6 16 (12.03%) ITIL V3
7 15 (11.28%) Agile Software Development
8 13 (9.77%) Migration
8 13 (9.77%) Continuous Improvement
8 13 (9.77%) Programme Management
9 12 (9.02%) Transition Management
10 11 (8.27%) Stakeholder Management
11 9 (6.77%) Configuration Management
11 9 (6.77%) WAN Optimisation
12 7 (5.26%) Release Management
13 6 (4.51%) Performance Management
13 6 (4.51%) Incident Management
13 6 (4.51%) Change Control
13 6 (4.51%) Mentoring
Programming Languages
1 5 (3.76%) SQL
2 1 (0.75%) VB
2 1 (0.75%) Lingo
Qualifications
1 17 (12.78%) Security Cleared
2 15 (11.28%) ITIL Certification
3 11 (8.27%) CCNP
3 11 (8.27%) Cisco Certification
4 9 (6.77%) SC Cleared
5 7 (5.26%) Microsoft Certification
5 7 (5.26%) MCSE
6 5 (3.76%) Degree
7 4 (3.01%) NVQ Level 4
8 3 (2.26%) CCNA
8 3 (2.26%) ISEB
9 2 (1.50%) PMP
9 2 (1.50%) PMI Certification
9 2 (1.50%) PgMP
9 2 (1.50%) APMP
9 2 (1.50%) MCP
10 1 (0.75%) MOS
10 1 (0.75%) ISTQB
10 1 (0.75%) DV Cleared
10 1 (0.75%) CISSP
Quality Assurance & Compliance
1 19 (14.29%) SLA
2 4 (3.01%) Sarbanes-Oxley
2 4 (3.01%) QA
3 3 (2.26%) ISO 9001
4 2 (1.50%) Data Quality
4 2 (1.50%) P3O
4 2 (1.50%) ISO/IEC 27001
5 1 (0.75%) COBIT
System Software
1 16 (12.03%) Active Directory
2 3 (2.26%) XenApp
3 2 (1.50%) Terminal Server
3 2 (1.50%) Microsoft App-V
3 2 (1.50%) VMware Infrastructure
Systems Management
1 6 (4.51%) CiscoWorks
2 4 (3.01%) SCCM
3 2 (1.50%) FortiGate
3 2 (1.50%) Forefront Identity Manager
4 1 (0.75%) HP Quality Center
4 1 (0.75%) Nagios
Vendors
1 33 (24.81%) Microsoft
2 15 (11.28%) Cisco
3 12 (9.02%) Citrix
4 11 (8.27%) CheckPoint
5 10 (7.52%) McAfee
6 9 (6.77%) Blue Coat
6 9 (6.77%) F5
7 8 (6.02%) Fortinet
8 7 (5.26%) Remedy
9 6 (4.51%) SolarWinds
9 6 (4.51%) BMC
9 6 (4.51%) IBM
10 5 (3.76%) Red Hat
11 4 (3.01%) VMware
11 4 (3.01%) Google
11 4 (3.01%) SAP
12 3 (2.26%) Business Objects
12 3 (2.26%) Mapinfo
12 3 (2.26%) Nortel
12 3 (2.26%) Ericsson
Birmingham
Computer Futures
Rate: competitive
Posted: 14 days ago
Birmingham
Lawrence Harvey
Rate: £275.00 per day
Posted: 16 days ago
Telford
Jumar Solutions
Rate: £300 - £320 per day + Dependent upon experience
Posted: 22 days ago
Stafford
Computer Futures
Rate: £300 - £450 per day + competitive
Posted: 25 days ago