The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 43 74 83
Rank change year-on-year
+31 +9
Contract jobs citing Service Management 83 45 19
As % of all contract IT jobs located in the West Midlands 3.45% 1.84% 0.96%
As % of the Processes & Methodologies category 4.63% 2.46% 1.39%
Number of daily rates quoted 60 18 5
Average daily rate
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of your Daily Rate
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£400 £413 £255
Average daily rate % change year-on-year
-3.03% +61.76%
90% offered a daily rate of more than £163 £203 £180
10% offered a daily rate of more than £540 £500 £530
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 6 0 0
Average hourly rate £22.50 - -
UK excluding London average hourly rate £16.00 £15.00 £14.00
% change year-on-year
+6.66% +7.14%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1791 1826 1367
As % of all contract IT jobs located in the West Midlands 74.50% 74.56% 68.87%
Number of daily rates quoted 1092 977 688
Average daily rate £390 £370 £350
Average daily rate % change year-on-year
+5.40% +5.71%
90% offered a daily rate of more than £260 £235 £250
10% offered a daily rate of more than £550 £510 £488
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 87 128 61
Average hourly rate £28.69 £30.20 £37.80
Average hourly rate % change year-on-year
-5.00% -20.10%
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 31 July 2015.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 31 July 2015.

Service Management Hourly Rate Histogram in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +20 20 £495 +36.55% 1
Birmingham +14 19 £400 +14.28% 13
Shropshire +7 19 £415 -24.54% 7
Warwickshire -4 7 £288 -30.30% 2
Solihull - 3 £400 -
Worcestershire - 2 £124 -
Staffordshire - 1 £375 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 88 (61.54%) ITIL
2 38 (26.57%) ITSM
3 35 (24.48%) Microsoft
4 32 (22.38%) Project Management
5 24 (16.78%) Service Delivery
6 23 (16.08%) PRINCE2
6 23 (16.08%) Agile Software Development
7 21 (14.69%) Windows
8 18 (12.59%) Finance
9 17 (11.89%) Change Management
9 17 (11.89%) MS Office
10 16 (11.19%) MS Excel
10 16 (11.19%) SLA
10 16 (11.19%) Security Cleared
11 15 (10.49%) ITIL Certification
12 14 (9.79%) Active Directory
12 14 (9.79%) Cisco
12 14 (9.79%) Programme Management
13 13 (9.09%) Configuration Management
13 13 (9.09%) CheckPoint
13 13 (9.09%) ITIL V3
13 13 (9.09%) Continuous Improvement
13 13 (9.09%) Analytical Skills
14 12 (8.39%) CCNP
14 12 (8.39%) Cisco Certification
15 11 (7.69%) WAN
15 11 (7.69%) Windows Server 2003
15 11 (7.69%) McAfee
15 11 (7.69%) Stakeholder Management
15 11 (7.69%) Firewall

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (6.99%) SharePoint
2 8 (5.59%) MS Exchange
3 2 (1.40%) CMS
3 2 (1.40%) SharePoint 2010
4 1 (0.70%) IIS
4 1 (0.70%) Exchange Server 2003
4 1 (0.70%) Exchange Server 2007
4 1 (0.70%) Documentum
4 1 (0.70%) Blackberry Enterprise Server
Applications
1 17 (11.89%) MS Office
2 16 (11.19%) MS Excel
3 6 (4.20%) MS Project
4 5 (3.50%) MS PowerPoint
5 1 (0.70%) MS Visio
Business Applications
1 4 (2.80%) Dynamics CRM
2 2 (1.40%) CA PPM
2 2 (1.40%) Primavera
2 2 (1.40%) Teamcenter
Cloud Services
1 4 (2.80%) Google Apps
2 3 (2.10%) Office 365
Communications & Networking
1 11 (7.69%) WAN
1 11 (7.69%) Firewall
2 10 (6.99%) BIG-IP
2 10 (6.99%) Cisco Nexus
2 10 (6.99%) F5 BIG-IP LTM
2 10 (6.99%) F5 BIG-IP GTM
3 9 (6.29%) Cisco ASA
3 9 (6.29%) VoIP
4 8 (5.59%) MPLS
4 8 (5.59%) DMVPN
5 7 (4.90%) WLAN
6 4 (2.80%) 3G
7 3 (2.10%) GPRS
7 3 (2.10%) GSM
7 3 (2.10%) LAN
7 3 (2.10%) WCDMA
7 3 (2.10%) 4G
7 3 (2.10%) Radio Access Network
7 3 (2.10%) HSPA
7 3 (2.10%) LTE
Database & Business Intelligence
1 3 (2.10%) MS Access
1 3 (2.10%) Data Warehouse
1 3 (2.10%) BusinessObjects
2 2 (1.40%) SQL Server
3 1 (0.70%) Oracle Reports
Development Applications
1 1 (0.70%) ClearCase
General
1 18 (12.59%) Finance
2 6 (4.20%) Automotive
3 5 (3.50%) Legal
4 4 (2.80%) Telecoms
5 2 (1.40%) Local Government
5 2 (1.40%) Law
6 1 (0.70%) Advertising
6 1 (0.70%) Publishing
6 1 (0.70%) Games
6 1 (0.70%) Billing
Job Titles
1 37 (25.87%) Analyst
2 23 (16.08%) Project Manager
3 15 (10.49%) Service Manager
4 14 (9.79%) Support Analyst
5 11 (7.69%) Network Engineer
6 10 (6.99%) Architect
7 9 (6.29%) Service Analyst
8 8 (5.59%) Service Desk Analyst
9 7 (4.90%) Transition Manager
10 6 (4.20%) Network Support
10 6 (4.20%) Network Support Engineer
10 6 (4.20%) 1st Line Support
10 6 (4.20%) Support Engineer
10 6 (4.20%) 1st Line Support Analyst
11 5 (3.50%) Digital Project Manager
11 5 (3.50%) Services Delivery Manager
11 5 (3.50%) Consultant
11 5 (3.50%) Commercial Manager
11 5 (3.50%) Delivery Manager
12 4 (2.80%) Implementation Analyst
Libraries, Frameworks & Software Standards
1 9 (6.29%) CSS
2 6 (4.20%) 802.1X
Miscellaneous
1 13 (9.09%) Analytical Skills
2 6 (4.20%) Management Information System
3 3 (2.10%) Thin Client
3 3 (2.10%) Data Centre
3 3 (2.10%) Statistics
3 3 (2.10%) Fat Client
4 2 (1.40%) Data Integration
4 2 (1.40%) Computer Science
4 2 (1.40%) CMDB
4 2 (1.40%) Performance Metrics
4 2 (1.40%) Blackberry
4 2 (1.40%) PMI
5 1 (0.70%) NHS
5 1 (0.70%) Replication
5 1 (0.70%) E-Learning
5 1 (0.70%) PDA
Operating Systems
1 21 (14.69%) Windows
2 11 (7.69%) Windows Server 2003
3 9 (6.29%) Windows Server 2008
4 8 (5.59%) Windows XP
5 7 (4.90%) Windows 7
6 5 (3.50%) Linux
7 4 (2.80%) AIX
7 4 (2.80%) Solaris
7 4 (2.80%) Red Hat Enterprise Linux
8 1 (0.70%) Windows 8
Processes & Methodologies
1 88 (61.54%) ITIL
2 38 (26.57%) ITSM
3 32 (22.38%) Project Management
4 24 (16.78%) Service Delivery
5 23 (16.08%) PRINCE2
5 23 (16.08%) Agile Software Development
6 17 (11.89%) Change Management
7 14 (9.79%) Programme Management
8 13 (9.09%) Configuration Management
8 13 (9.09%) ITIL V3
8 13 (9.09%) Continuous Improvement
9 11 (7.69%) Stakeholder Management
10 10 (6.99%) Migration
10 10 (6.99%) WAN Optimisation
11 9 (6.29%) Transition Management
12 8 (5.59%) Mentoring
12 8 (5.59%) CRM
13 7 (4.90%) Enterprise Architecture
14 6 (4.20%) Incident Management
14 6 (4.20%) Change Control
Programming Languages
1 5 (3.50%) SQL
2 1 (0.70%) VB
2 1 (0.70%) Lingo
Qualifications
1 16 (11.19%) Security Cleared
2 15 (10.49%) ITIL Certification
3 12 (8.39%) CCNP
3 12 (8.39%) Cisco Certification
4 8 (5.59%) Degree
5 7 (4.90%) Microsoft Certification
5 7 (4.90%) MCSE
5 7 (4.90%) SC Cleared
6 4 (2.80%) NVQ Level 4
7 3 (2.10%) CCNA
7 3 (2.10%) ISEB
8 2 (1.40%) MCP
8 2 (1.40%) ISTQB
8 2 (1.40%) PMP
8 2 (1.40%) PMI Certification
8 2 (1.40%) PgMP
8 2 (1.40%) APMP
9 1 (0.70%) DV Cleared
9 1 (0.70%) MOS
9 1 (0.70%) CISSP
Quality Assurance & Compliance
1 16 (11.19%) SLA
2 5 (3.50%) QA
3 4 (2.80%) Data Quality
4 3 (2.10%) ISO 9001
5 2 (1.40%) COBIT
5 2 (1.40%) P3O
6 1 (0.70%) PCI DSS
6 1 (0.70%) Sarbanes-Oxley
6 1 (0.70%) ISO/IEC 27001
System Software
1 14 (9.79%) Active Directory
2 3 (2.10%) XenApp
3 2 (1.40%) Terminal Server
3 2 (1.40%) Microsoft App-V
3 2 (1.40%) VMware Infrastructure
Systems Management
1 7 (4.90%) CiscoWorks
2 4 (2.80%) SCCM
3 2 (1.40%) FortiGate
3 2 (1.40%) Forefront Identity Manager
4 1 (0.70%) HP Quality Center
4 1 (0.70%) Nagios
Vendors
1 35 (24.48%) Microsoft
2 14 (9.79%) Cisco
3 13 (9.09%) CheckPoint
4 11 (7.69%) McAfee
5 10 (6.99%) Blue Coat
5 10 (6.99%) F5
6 9 (6.29%) Fortinet
6 9 (6.29%) Citrix
7 7 (4.90%) BMC
7 7 (4.90%) IBM
7 7 (4.90%) SolarWinds
8 6 (4.20%) Remedy
9 4 (2.80%) Google
9 4 (2.80%) VMware
9 4 (2.80%) Red Hat
10 3 (2.10%) Ericsson
10 3 (2.10%) Mapinfo
10 3 (2.10%) SAP
10 3 (2.10%) Nortel
10 3 (2.10%) Huawei
Warwickshire
Leading Resolutions
Posted: 3 days ago
Telford, Shropshire
Hydrogen Group
Rate: £380 - £480 per day
Posted: 5 days ago
Birmingham
Lawrence Harvey
Rate: £350.00 - £400 per day
Posted: 18 days ago