The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 69 88 67
Rank change year-on-year
+19 -21
Contract jobs citing Service Management 52 21 44
As % of all contract IT jobs located in the West Midlands 2.01% 1.01% 1.94%
As % of the Processes & Methodologies category 2.86% 1.51% 2.88%
Number of daily rates quoted 21 10 18
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£360 £315 £375
Average daily rate % change year-on-year
+14.28% -16.00%
90% offered a daily rate of more than £160 £193 £321
10% offered a daily rate of more than £500 £533 £500
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 1 0 1
Average hourly rate £47.50 - £18.98
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1817 1387 1529
As % of all contract IT jobs located in the West Midlands 70.32% 66.65% 67.42%
Number of daily rates quoted 963 723 788
Average daily rate £375 £357 £365
Average daily rate % change year-on-year
+5.18% -2.32%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 130 58 69
Average hourly rate £29.88 £37.80 £31.00
Average hourly rate % change year-on-year
-20.96% +21.93%
90% offered a hourly rate of more than £13.00 £12.50 £11.15
10% offered a hourly rate of more than £42.00 £37.80 £42.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 29 August 2014.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +1 12 £395 +54.90% 2
Birmingham +2 10 £350 -6.66% 5
Shropshire +4 7 £550 -
Coventry -9 6 £381 +39.90% 1
Wolverhampton - 4 £160 - 1
Walsall - 3 £481 -
West Bromwich - - - -
Solihull - - - -
Herefordshire - - - -
Staffordshire - - - - 1
Worcestershire - - - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 50 (48.08%) ITIL
2 23 (22.12%) Service Delivery
3 20 (19.23%) Project Management
4 19 (18.27%) ITSM
5 18 (17.31%) Disaster Recovery
5 18 (17.31%) Windows
6 16 (15.38%) SQL
6 16 (15.38%) Microsoft
7 15 (14.42%) HP
7 15 (14.42%) Finance
7 15 (14.42%) Security Cleared
8 14 (13.46%) Incident Management
8 14 (13.46%) MS Excel
9 13 (12.50%) PRINCE2
9 13 (12.50%) Oracle
9 13 (12.50%) SC Cleared
10 12 (11.54%) Problem Management
10 12 (11.54%) ITIL Certification
11 11 (10.58%) Change Management
12 10 (9.62%) Management Information System
12 10 (9.62%) Stakeholder Management
12 10 (9.62%) MS Visio
12 10 (9.62%) Analytics
12 10 (9.62%) MS PowerPoint
13 9 (8.65%) Statistics
13 9 (8.65%) SAN
14 8 (7.69%) MS Office
14 8 (7.69%) Programme Management
14 8 (7.69%) Supplier Management
14 8 (7.69%) ServiceNow

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.73%) SharePoint
2 6 (5.77%) IIS
3 3 (2.88%) Exchange Server 2003
3 3 (2.88%) MS Exchange
3 3 (2.88%) Documentum
4 2 (1.92%) IBM Notes
5 1 (0.96%) WebSphere
5 1 (0.96%) WebSphere Portal
5 1 (0.96%) Blackberry Enterprise Server
5 1 (0.96%) WebSphere Application Server
Applications
1 14 (13.46%) MS Excel
2 10 (9.62%) MS Visio
2 10 (9.62%) MS PowerPoint
3 8 (7.69%) MS Office
4 3 (2.88%) MS Project
Business Applications
1 2 (1.92%) Remedy ITSM
1 2 (1.92%) CA Clarity
2 1 (0.96%) SAP Retail
2 1 (0.96%) assyst
2 1 (0.96%) Dynamics NAV
Cloud Services
1 3 (2.88%) Office 365
2 2 (1.92%) SaaS
Communications & Networking
1 9 (8.65%) SAN
2 4 (3.85%) VoIP
2 4 (3.85%) WAN
2 4 (3.85%) Firewall
3 3 (2.88%) F5 BIG-IP LTM
3 3 (2.88%) F5 BIG-IP GTM
3 3 (2.88%) BIG-IP
3 3 (2.88%) Cisco ASA
3 3 (2.88%) Cisco Nexus
3 3 (2.88%) DMVPN
3 3 (2.88%) MPLS
4 1 (0.96%) Broadband
4 1 (0.96%) LAN
4 1 (0.96%) Internet
4 1 (0.96%) 3G
Database & Business Intelligence
1 4 (3.85%) Data Warehouse
1 4 (3.85%) Big Data
1 4 (3.85%) Hadoop
2 2 (1.92%) Data Mining
2 2 (1.92%) Oracle Reports
3 1 (0.96%) MS Access
3 1 (0.96%) SAP BW
Development Applications
1 1 (0.96%) Oracle Forms
General
1 15 (14.42%) Finance
2 6 (5.77%) Telecoms
3 3 (2.88%) Banking
4 2 (1.92%) Back Office
4 2 (1.92%) Automotive
4 2 (1.92%) Investment Banking
5 1 (0.96%) Retail
5 1 (0.96%) Local Government
5 1 (0.96%) Manufacturing
5 1 (0.96%) Front Office
5 1 (0.96%) Military
Job Titles
1 28 (26.92%) Analyst
2 13 (12.50%) Architect
3 12 (11.54%) Service Manager
4 11 (10.58%) Project Manager
5 7 (6.73%) Consultant
6 6 (5.77%) Test Analyst
6 6 (5.77%) Support Engineer
6 6 (5.77%) Service Analyst
6 6 (5.77%) Tester
7 5 (4.81%) Infrastructure Architect
7 5 (4.81%) Storage Analyst
8 4 (3.85%) Data Architect
8 4 (3.85%) Data Analyst
8 4 (3.85%) Service Management Analyst
8 4 (3.85%) Big Data Architect
9 3 (2.88%) Incident Manager
9 3 (2.88%) Network Support Engineer
9 3 (2.88%) Configuration Analyst
9 3 (2.88%) Network Support
9 3 (2.88%) Network Engineer
Libraries, Frameworks & Software Standards
1 5 (4.81%) Middleware
2 3 (2.88%) CSS
3 2 (1.92%) Web Services
4 1 (0.96%) XML
4 1 (0.96%) XSL
4 1 (0.96%) XML Schema
Miscellaneous
1 10 (9.62%) Management Information System
2 9 (8.65%) Statistics
3 6 (5.77%) Blackberry
3 6 (5.77%) Mathematics
4 4 (3.85%) Open Source
5 3 (2.88%) Mobile Computing
5 3 (2.88%) Enterprise Software
5 3 (2.88%) Replication
5 3 (2.88%) PMI
6 2 (1.92%) Mainframe
6 2 (1.92%) Computer Science
6 2 (1.92%) CMDB
7 1 (0.96%) PDA
7 1 (0.96%) Client/Server
Operating Systems
1 18 (17.31%) Windows
2 7 (6.73%) Windows Server 2003
3 6 (5.77%) Windows XP
4 4 (3.85%) UNIX
5 3 (2.88%) Windows 7
6 2 (1.92%) Linux
6 2 (1.92%) Windows Server 2012
6 2 (1.92%) Windows Server 2008
Processes & Methodologies
1 50 (48.08%) ITIL
2 23 (22.12%) Service Delivery
3 20 (19.23%) Project Management
4 19 (18.27%) ITSM
5 18 (17.31%) Disaster Recovery
6 14 (13.46%) Incident Management
7 13 (12.50%) PRINCE2
8 12 (11.54%) Problem Management
9 11 (10.58%) Change Management
10 10 (9.62%) Stakeholder Management
10 10 (9.62%) Analytics
11 8 (7.69%) Programme Management
11 8 (7.69%) Supplier Management
12 6 (5.77%) Change Control
12 6 (5.77%) Data Protection
12 6 (5.77%) Test Scripting
12 6 (5.77%) Data Entry
13 5 (4.81%) Capacity Planning
13 5 (4.81%) ITIL V3
13 5 (4.81%) Risk Management
Programming Languages
1 16 (15.38%) SQL
2 6 (5.77%) VBA
3 3 (2.88%) PowerShell
4 1 (0.96%) Jython
4 1 (0.96%) JavaScript
4 1 (0.96%) Shell Script
Qualifications
1 15 (14.42%) Security Cleared
2 13 (12.50%) SC Cleared
3 12 (11.54%) ITIL Certification
4 6 (5.77%) ISEB
4 6 (5.77%) Degree
5 5 (4.81%) PMP
5 5 (4.81%) PMI Certification
6 3 (2.88%) APMP
6 3 (2.88%) PgMP
6 3 (2.88%) CCNP
6 3 (2.88%) Cisco Certification
7 2 (1.92%) Microsoft Certification
7 2 (1.92%) PRINCE2 Certification
7 2 (1.92%) MCSE
7 2 (1.92%) PRINCE2 Practitioner
7 2 (1.92%) CAPM
8 1 (0.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (6.73%) SLA
2 4 (3.85%) P3O
3 2 (1.92%) Sarbanes-Oxley
4 1 (0.96%) ISO/IEC 27001
4 1 (0.96%) GxP
System Software
1 6 (5.77%) Active Directory
2 2 (1.92%) VMware Infrastructure
3 1 (0.96%) XenApp
Systems Management
1 6 (5.77%) HP Quality Center
2 5 (4.81%) NetBackup
3 3 (2.88%) MAILsweeper
3 3 (2.88%) Nagios
4 2 (1.92%) BladeLogic
5 1 (0.96%) SCSM
Vendors
1 16 (15.38%) Microsoft
2 15 (14.42%) HP
3 13 (12.50%) Oracle
4 8 (7.69%) ServiceNow
5 7 (6.73%) 3PAR
5 7 (6.73%) SAP
6 6 (5.77%) NetApp
7 5 (4.81%) Brocade
7 5 (4.81%) Symantec
7 5 (4.81%) StorageTek
7 5 (4.81%) Citrix
8 4 (3.85%) CheckPoint
9 3 (2.88%) Blue Coat
9 3 (2.88%) Fortinet
9 3 (2.88%) F5
9 3 (2.88%) NetIQ
9 3 (2.88%) McAfee
9 3 (2.88%) Cisco
10 2 (1.92%) Lotus
10 2 (1.92%) BMC
Birmingham, West Midlands (County)
Mortimer Spinks
Rate: £250 - £310 per day
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Hydrogen Group
Rate: £150.00 - £170.00 per day
Posted: 3 days ago
West Midlands
Real Staffing
Rate: £250 - £310 per day + competitive
Posted: 10 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £300 - £325 per day
Posted: 20 days ago