The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 54 42 63
Rank change year-on-year
-12 +21
Contract jobs citing Service Management 87 92 55
As % of all contract IT jobs located in the West Midlands 3.18% 3.59% 2.33%
As % of the Processes & Methodologies category 3.86% 4.53% 3.22%
Number of daily rates quoted 53 38 22
Median daily rate £390 £358 £378
Median daily rate % change year-on-year
+9.09% -5.29%
90% offered a daily rate of more than £170 £164 £178
10% offered a daily rate of more than £458 £590 £473
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 1 7 6
Median hourly rate £15.43 £15.00 £13.06
Median hourly rate % change year-on-year
+2.83% +14.89%
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2255 2033 1710
As % of all contract IT jobs located in the West Midlands 82.42% 79.35% 72.46%
Number of daily rates quoted 1385 1120 998
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £550 £550 £498
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 60 76 89
Median hourly rate £19.61 £25.00 £25.00
Median hourly rate % change year-on-year
-21.56% -
90% offered a hourly rate of more than £12.29 £11.08 £13.00
10% offered a hourly rate of more than £55.00 £45.00 £37.80
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 9 December 2016.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire +1 19 £375 -14.28% 1
Coventry +9 18 £421 +5.18% 2
Warwickshire +7 17 £344 +76.28% 4
Birmingham -29 12 £388 +10.71% 2
Staffordshire - 7 £168 - 2
Solihull -4 2 - -
Worcestershire - 2 £265 -
Smethwick - 1 £145 -
West Bromwich - 1 £338 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Management.

1 122 (62.56%) ITIL
2 53 (27.18%) Service Delivery
3 48 (24.62%) Microsoft
4 44 (22.56%) ITSM
5 33 (16.92%) Security Cleared
6 29 (14.87%) ITIL V3
7 27 (13.85%) SC Cleared
7 27 (13.85%) SQL
8 26 (13.33%) Finance
8 26 (13.33%) Incident Management
8 26 (13.33%) Problem Management
9 24 (12.31%) Stakeholder Management
9 24 (12.31%) Agile Software Development
9 24 (12.31%) SLA
9 24 (12.31%) Cisco
9 24 (12.31%) Windows
10 23 (11.79%) Oracle
11 22 (11.28%) Change Management
12 21 (10.77%) Business Intelligence
12 21 (10.77%) Project Management
13 18 (9.23%) Process Improvement
13 18 (9.23%) Analytical Skills
14 17 (8.72%) Configuration Management
15 16 (8.21%) Risk Management
15 16 (8.21%) Root Cause Analysis
16 15 (7.69%) Scrum
16 15 (7.69%) ITIL Certification
16 15 (7.69%) MS Office
17 14 (7.18%) Linux
17 14 (7.18%) Continuous Integration

Service Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.10%) Exchange Server 2007
1 8 (4.10%) MS Exchange
1 8 (4.10%) Oracle Workflow
2 7 (3.59%) Exchange Server 2003
3 4 (2.05%) WebLogic
4 3 (1.54%) Apache
4 3 (1.54%) CMS
4 3 (1.54%) Drupal
4 3 (1.54%) IIS
4 3 (1.54%) JBoss
4 3 (1.54%) Oracle Application Server
4 3 (1.54%) Oracle HTTP Server
5 2 (1.03%) Confluence
5 2 (1.03%) OpenStack
6 1 (0.51%) BizTalk Server
6 1 (0.51%) Elasticsearch
6 1 (0.51%) Exchange Server 2013
6 1 (0.51%) WebSphere
Applications
1 15 (7.69%) MS Office
2 8 (4.10%) MS Excel
3 5 (2.56%) MS Project
4 3 (1.54%) MS PowerPoint
5 1 (0.51%) HipChat
5 1 (0.51%) MS Visio
Business Applications
1 9 (4.62%) Dynamics CRM
2 7 (3.59%) Oracle Applications
2 7 (3.59%) Remedy ITSM
3 4 (2.05%) assyst
4 1 (0.51%) Oracle EBS
4 1 (0.51%) Orchard Housing
4 1 (0.51%) SAP PM
4 1 (0.51%) SAP SRM
Cloud Services
1 4 (2.05%) Amazon AWS
1 4 (2.05%) Microsoft Azure
1 4 (2.05%) SaaS
2 2 (1.03%) Cloud Computing
2 2 (1.03%) G Suite
2 2 (1.03%) IaaS
3 1 (0.51%) Office 365
3 1 (0.51%) PaaS
Communications & Networking
1 9 (4.62%) FCAPS
1 9 (4.62%) Firewall
2 8 (4.10%) Ethernet
2 8 (4.10%) MPLS
3 7 (3.59%) Cisco IOS
3 7 (3.59%) IP Telephony
4 5 (2.56%) LAN
4 5 (2.56%) SAN
5 4 (2.05%) Network Security
5 4 (2.05%) WAN
5 4 (2.05%) Wi-Fi
5 4 (2.05%) Wireless
6 3 (1.54%) HTTP
6 3 (1.54%) OSPF
6 3 (1.54%) SNMP
6 3 (1.54%) TCP/IP
6 3 (1.54%) WLAN
7 2 (1.03%) BIG-IP
7 2 (1.03%) Cisco ASA
7 2 (1.03%) Internet
Database & Business Intelligence
1 10 (5.13%) Data Warehouse
2 7 (3.59%) Oracle Database
2 7 (3.59%) SQL Server
2 7 (3.59%) SQLPlus
3 6 (3.08%) Oracle Reports
4 4 (2.05%) Big Data
4 4 (2.05%) Oracle Database 11g
4 4 (2.05%) Oracle Discoverer
5 3 (1.54%) MySQL
5 3 (1.54%) Oracle Database 10g
5 3 (1.54%) Oracle OWB
6 2 (1.03%) Data Lake
6 2 (1.03%) MariaDB
6 2 (1.03%) Relational Database
6 2 (1.03%) SQL Server 2005
6 2 (1.03%) SQL Server 2008
7 1 (0.51%) Hadoop
7 1 (0.51%) Oracle Database 12c
7 1 (0.51%) PostgreSQL
7 1 (0.51%) QlikView
Development Applications
1 8 (4.10%) CruiseControl
1 8 (4.10%) Oracle Forms
1 8 (4.10%) Subversion
1 8 (4.10%) Visual Studio
2 7 (3.59%) Moq
2 7 (3.59%) NUnit
3 6 (3.08%) Jenkins
4 4 (2.05%) Git (software)
5 3 (1.54%) JIRA
5 3 (1.54%) Team Foundation Server
6 2 (1.03%) Ant
6 2 (1.03%) JUnit
6 2 (1.03%) Maven
6 2 (1.03%) Vagrant
6 2 (1.03%) WebLogic Workshop
7 1 (0.51%) CA Gen
7 1 (0.51%) JIRA Agile
7 1 (0.51%) Liquibase
7 1 (0.51%) SonarQube
7 1 (0.51%) Sonatype Nexus
General
1 26 (13.33%) Finance
2 3 (1.54%) Marketing
3 2 (1.03%) Advertising
3 2 (1.03%) Legal
3 2 (1.03%) Telecoms
4 1 (0.51%) Back Office
4 1 (0.51%) Banking
4 1 (0.51%) German Language
4 1 (0.51%) Law
4 1 (0.51%) Publishing
4 1 (0.51%) Retail
Job Titles
1 30 (15.38%) Service Manager
2 27 (13.85%) Analyst
3 20 (10.26%) Architect
4 19 (9.74%) Developer
5 18 (9.23%) Service Analyst
6 17 (8.72%) Delivery Manager
7 16 (8.21%) Services Delivery Manager
8 13 (6.67%) Service Desk Analyst
9 10 (5.13%) Incident Manager
10 8 (4.10%) .NET Developer
10 8 (4.10%) Network Architect
10 8 (4.10%) Oracle Developer
11 7 (3.59%) Head of Service Management
11 7 (3.59%) Security Manager
12 6 (3.08%) Cisco Architect
12 6 (3.08%) Cisco Network Architect
12 6 (3.08%) Deployment Engineer
12 6 (3.08%) Head of Service Delivery
12 6 (3.08%) Major Incident Manager
12 6 (3.08%) SQL Developer
Libraries, Frameworks & Software Standards
1 10 (5.13%) .NET
2 9 (4.62%) Web Services
3 8 (4.10%) .NET Framework
3 8 (4.10%) ASP.NET
3 8 (4.10%) ASP.NET MVC
3 8 (4.10%) Entity Framework
3 8 (4.10%) jQuery
3 8 (4.10%) Twitter Bootstrap
3 8 (4.10%) WCF
4 4 (2.05%) Middleware
4 4 (2.05%) XML
5 3 (1.54%) ELK Stack
5 3 (1.54%) SAML
5 3 (1.54%) SOAP
6 2 (1.03%) RabbitMQ
6 2 (1.03%) Sensu
7 1 (0.51%) Apache CXF
7 1 (0.51%) Hibernate
7 1 (0.51%) MCollective
7 1 (0.51%) Spring
Miscellaneous
1 18 (9.23%) Analytical Skills
2 12 (6.15%) CMDB
3 8 (4.10%) Data Centre
3 8 (4.10%) Management Information System
4 7 (3.59%) Blackberry
4 7 (3.59%) Virtual Team
5 6 (3.08%) Wiki
6 5 (2.56%) Computer Science
6 5 (2.56%) Private Cloud
7 4 (2.05%) Data Structures
7 4 (2.05%) PMI
8 3 (1.54%) Data Conversion
8 3 (1.54%) Driving Licence
8 3 (1.54%) Economics
9 2 (1.03%) Clustering
9 2 (1.03%) Data Integration
9 2 (1.03%) Fat Client
9 2 (1.03%) Mathematics
9 2 (1.03%) Thin Client
10 1 (0.51%) NHS
Operating Systems
1 24 (12.31%) Windows
2 14 (7.18%) Linux
3 10 (5.13%) Unix
3 10 (5.13%) Windows Server
4 8 (4.10%) Android
5 7 (3.59%) Windows 7
5 7 (3.59%) Windows Server 2003
5 7 (3.59%) Windows Server 2008
5 7 (3.59%) Windows XP
6 6 (3.08%) Solaris
7 4 (2.05%) Red Hat Enterprise Linux
8 3 (1.54%) AIX
8 3 (1.54%) Mac OS X
8 3 (1.54%) MVS
8 3 (1.54%) SUSE
9 2 (1.03%) Windows 10
10 1 (0.51%) HPUX
10 1 (0.51%) Windows Mobile
Processes & Methodologies
1 122 (62.56%) ITIL
2 53 (27.18%) Service Delivery
3 44 (22.56%) ITSM
4 29 (14.87%) ITIL V3
5 26 (13.33%) Incident Management
5 26 (13.33%) Problem Management
6 24 (12.31%) Agile Software Development
6 24 (12.31%) Stakeholder Management
7 22 (11.28%) Change Management
8 21 (10.77%) Business Intelligence
8 21 (10.77%) Project Management
9 18 (9.23%) Process Improvement
10 17 (8.72%) Configuration Management
11 16 (8.21%) Risk Management
11 16 (8.21%) Root Cause Analysis
12 15 (7.69%) Scrum
13 14 (7.18%) Continuous Integration
14 13 (6.67%) Business Continuity
14 13 (6.67%) Continuous Improvement
14 13 (6.67%) Migration
Programming Languages
1 27 (13.85%) SQL
2 11 (5.64%) Java
3 9 (4.62%) C#
3 9 (4.62%) JavaScript
3 9 (4.62%) PL/SQL
4 5 (2.56%) C
5 3 (1.54%) PowerShell
5 3 (1.54%) Ruby
5 3 (1.54%) Shell Script
6 2 (1.03%) Perl
6 2 (1.03%) VB
7 1 (0.51%) C++
7 1 (0.51%) Prolog
Qualifications
1 33 (16.92%) Security Cleared
2 27 (13.85%) SC Cleared
3 15 (7.69%) ITIL Certification
4 11 (5.64%) Degree
5 7 (3.59%) MOS
6 6 (3.08%) PMI Certification
7 5 (2.56%) ISEB
8 4 (2.05%) CCNP
8 4 (2.05%) Cisco Certification
8 4 (2.05%) PMP
9 3 (1.54%) A+ Certification
10 2 (1.03%) CCNA
10 2 (1.03%) ITIL Foundation Certificate
10 2 (1.03%) MCSE
10 2 (1.03%) Microsoft Certification
10 2 (1.03%) NVQ Level 4
11 1 (0.51%) BC Cleared
11 1 (0.51%) CISSP
11 1 (0.51%) CTC Cleared
11 1 (0.51%) OCPJP
Quality Assurance & Compliance
1 24 (12.31%) SLA
2 7 (3.59%) RMADS
3 2 (1.03%) Data Quality
3 2 (1.03%) Disclosure Scotland
3 2 (1.03%) Sarbanes-Oxley
4 1 (0.51%) ISO/IEC 17799
4 1 (0.51%) ISO/IEC 27001
System Software
1 9 (4.62%) Active Directory
2 5 (2.56%) Docker
3 2 (1.03%) Veritas Volume Manager
3 2 (1.03%) VMware Infrastructure
4 1 (0.51%) Postfix
4 1 (0.51%) Squid
4 1 (0.51%) vCloud
Systems Management
1 7 (3.59%) Puppet
2 4 (2.05%) Opscode Chef
3 3 (1.54%) Ansible
3 3 (1.54%) Consul
3 3 (1.54%) Oracle Identity Management
3 3 (1.54%) Oracle Identity Manager
3 3 (1.54%) Packer
3 3 (1.54%) Terraform
4 2 (1.03%) Grafana
4 2 (1.03%) Graphite
4 2 (1.03%) NetBackup
4 2 (1.03%) Oracle ZFS
4 2 (1.03%) Uchiwa
5 1 (0.51%) BladeLogic
5 1 (0.51%) Kibana
5 1 (0.51%) Kubernetes
5 1 (0.51%) logstash
5 1 (0.51%) Rancher
5 1 (0.51%) Tivoli
5 1 (0.51%) ZABBIX
Vendors
1 48 (24.62%) Microsoft
2 24 (12.31%) Cisco
3 23 (11.79%) Oracle
4 13 (6.67%) ServiceNow
5 12 (6.15%) HP
6 10 (5.13%) CA
7 9 (4.62%) EMC
7 9 (4.62%) Remedy
7 9 (4.62%) SevOne
8 8 (4.10%) Avaya
8 8 (4.10%) LANDesk
9 7 (3.59%) BT
9 7 (3.59%) Dell
9 7 (3.59%) Toshiba
10 6 (3.08%) Aruba
10 6 (3.08%) CheckPoint
10 6 (3.08%) Fortinet
11 5 (2.56%) BMC
11 5 (2.56%) Red Hat
11 5 (2.56%) VMware
Staffordshire
Spring Technology
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Rate: Unspecified
Posted: 12 days ago