The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 66 57 60
Rank change year-on-year
-9 +3
Contract jobs citing Service Management 61 65 44
As % of all contract IT jobs located in the West Midlands 2.24% 2.74% 2.40%
As % of the Processes & Methodologies category 3.10% 3.87% 3.42%
Number of daily rates quoted 34 32 22
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£268 £345 £350
Average daily rate % change year-on-year
-22.46% -1.42%
90% offered a daily rate of more than £155 £155 £168
10% offered a daily rate of more than £406 £450 £516
UK excluding London average daily rate £362 £354 £365
% change year-on-year
+2.33% -3.15%
Number of hourly rates quoted 2 0 2
Average hourly rate £11.30 - £12.38
90% offered a hourly rate of more than £9.89 - £11.08
10% offered a hourly rate of more than £12.70 - £13.68
UK excluding London average hourly rate £13.35 £20.02 £16.00
% change year-on-year
-33.30% +25.09%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1968 1679 1288
As % of all contract IT jobs located in the West Midlands 72.38% 70.69% 70.31%
Number of daily rates quoted 1157 873 619
Average daily rate £375 £375 £330
Average daily rate % change year-on-year
- +13.63%
90% offered a daily rate of more than £260 £245 £220
10% offered a daily rate of more than £530 £485 £500
UK excluding London average daily rate £393 £375 £361
% change year-on-year
+4.66% +3.87%
Number of hourly rates quoted 107 94 96
Average hourly rate £29.00 £31.50 £37.00
Average hourly rate % change year-on-year
-7.93% -14.86%
90% offered a hourly rate of more than £14.00 £10.00 £14.90
10% offered a hourly rate of more than £39.50 £65.45 £37.80
UK excluding London average hourly rate £31.44 £29.75 £32.00
% change year-on-year
+5.68% -7.03%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 21 April 2015.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 22 £281 -33.82% 7
Shropshire -5 8 £313 -25.59%
Staffordshire -7 6 £325 +30.00%
Solihull +9 5 £300 - 1
Warwickshire -12 5 £180 -42.40% 3
Coventry +3 4 £260 -45.69% 1
Dudley - 1 - -
Walsall - - - -
West Bromwich - - - - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 April 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 76 (66.09%) ITIL
2 34 (29.57%) ITSM
2 34 (29.57%) Microsoft
3 28 (24.35%) Service Delivery
4 22 (19.13%) MS Office
5 21 (18.26%) Windows
6 18 (15.65%) SLA
6 18 (15.65%) Project Management
6 18 (15.65%) Security Cleared
7 16 (13.91%) MS Excel
8 15 (13.04%) Citrix
9 14 (12.17%) PRINCE2
9 14 (12.17%) Change Management
9 14 (12.17%) Migration
10 13 (11.30%) SC Cleared
10 13 (11.30%) Finance
11 12 (10.43%) Transition Management
12 11 (9.57%) Windows XP
13 10 (8.70%) Release Management
13 10 (8.70%) SharePoint
13 10 (8.70%) Cisco
13 10 (8.70%) Active Directory
13 10 (8.70%) ITIL V3
13 10 (8.70%) Change Control
14 9 (7.83%) Microsoft Certification
14 9 (7.83%) MCSE
15 8 (6.96%) Linux
15 8 (6.96%) ITIL Certification
15 8 (6.96%) Remedy
15 8 (6.96%) SCCM

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 April 2015, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.70%) SharePoint
2 3 (2.61%) MS Exchange
3 2 (1.74%) IIS
3 2 (1.74%) SharePoint 2010
4 1 (0.87%) Documentum
4 1 (0.87%) Blackberry Enterprise Server
Applications
1 22 (19.13%) MS Office
2 16 (13.91%) MS Excel
3 6 (5.22%) MS Project
4 4 (3.48%) MS PowerPoint
5 2 (1.74%) MS Visio
Business Applications
1 3 (2.61%) Primavera
1 3 (2.61%) CA PPM
2 2 (1.74%) Dynamics CRM
3 1 (0.87%) Remedy ITSM
Cloud Services
1 4 (3.48%) Google Apps
Communications & Networking
1 7 (6.09%) Firewall
2 5 (4.35%) WAN
3 4 (3.48%) BIG-IP
3 4 (3.48%) 3G
3 4 (3.48%) Cisco ASA
3 4 (3.48%) Cisco Nexus
3 4 (3.48%) F5 BIG-IP LTM
3 4 (3.48%) F5 BIG-IP GTM
4 3 (2.61%) 2G
4 3 (2.61%) HSPA
4 3 (2.61%) LTE
4 3 (2.61%) 4G
4 3 (2.61%) Radio Access Network
4 3 (2.61%) Network Security
4 3 (2.61%) WCDMA
4 3 (2.61%) GPRS
4 3 (2.61%) GSM
4 3 (2.61%) LAN
4 3 (2.61%) VoIP
5 2 (1.74%) WLAN
Database & Business Intelligence
1 5 (4.35%) MS Access
2 3 (2.61%) Oracle Reports
3 1 (0.87%) Crystal Reports
3 1 (0.87%) Data Warehouse
3 1 (0.87%) Oracle Database
Development Applications
1 1 (0.87%) ClearCase
General
1 13 (11.30%) Finance
2 6 (5.22%) Local Government
3 3 (2.61%) Telecoms
4 2 (1.74%) Automotive
4 2 (1.74%) Law
5 1 (0.87%) Advertising
5 1 (0.87%) Publishing
5 1 (0.87%) Banking
5 1 (0.87%) Investment Banking
Job Titles
1 42 (36.52%) Analyst
2 22 (19.13%) Service Analyst
3 18 (15.65%) Service Desk Analyst
4 11 (9.57%) Service Manager
4 11 (9.57%) Architect
5 8 (6.96%) Transition Manager
6 7 (6.09%) Infrastructure Architect
6 7 (6.09%) Support Analyst
7 6 (5.22%) Help Desk Analyst
7 6 (5.22%) Consultant
7 6 (5.22%) Service Transition Manager
8 4 (3.48%) Network Engineer
8 4 (3.48%) Business Analyst
8 4 (3.48%) Network Support Engineer
8 4 (3.48%) Support Engineer
8 4 (3.48%) Network Support
8 4 (3.48%) Implementation Analyst
8 4 (3.48%) Delivery Manager
8 4 (3.48%) Performance Analyst
9 3 (2.61%) Performance Engineer
Libraries, Frameworks & Software Standards
1 4 (3.48%) CSS
Miscellaneous
1 6 (5.22%) Management Information System
1 6 (5.22%) Analytical Skills
1 6 (5.22%) Performance Metrics
2 3 (2.61%) Statistics
2 3 (2.61%) CMDB
2 3 (2.61%) PMI
3 2 (1.74%) Thin Client
3 2 (1.74%) Fat Client
3 2 (1.74%) Enterprise Software
4 1 (0.87%) Blackberry
4 1 (0.87%) NHS
4 1 (0.87%) Replication
4 1 (0.87%) E-Learning
4 1 (0.87%) PDA
Operating Systems
1 21 (18.26%) Windows
2 11 (9.57%) Windows XP
3 8 (6.96%) Linux
4 7 (6.09%) Red Hat Enterprise Linux
4 7 (6.09%) AIX
4 7 (6.09%) Solaris
5 6 (5.22%) Windows 7
6 4 (3.48%) Windows Server 2003
7 3 (2.61%) Windows Server 2008
8 1 (0.87%) UNIX
8 1 (0.87%) HPUX
Processes & Methodologies
1 76 (66.09%) ITIL
2 34 (29.57%) ITSM
3 28 (24.35%) Service Delivery
4 18 (15.65%) Project Management
5 14 (12.17%) Change Management
5 14 (12.17%) PRINCE2
5 14 (12.17%) Migration
6 12 (10.43%) Transition Management
7 10 (8.70%) Release Management
7 10 (8.70%) ITIL V3
7 10 (8.70%) Change Control
8 7 (6.09%) Problem Management
8 7 (6.09%) Agile Software Development
8 7 (6.09%) Configuration Management
9 6 (5.22%) Programme Management
9 6 (5.22%) Incident Management
10 5 (4.35%) Performance Management
10 5 (4.35%) Kalman Filter
10 5 (4.35%) Stakeholder Management
10 5 (4.35%) Network Design
Programming Languages
1 7 (6.09%) SQL
2 1 (0.87%) Lingo
Qualifications
1 18 (15.65%) Security Cleared
2 13 (11.30%) SC Cleared
3 9 (7.83%) MCSE
3 9 (7.83%) Microsoft Certification
4 8 (6.96%) ITIL Certification
5 6 (5.22%) MCP
6 5 (4.35%) Cisco Certification
6 5 (4.35%) CCNP
7 4 (3.48%) Degree
8 3 (2.61%) PMP
8 3 (2.61%) PMI Certification
8 3 (2.61%) CCNA
8 3 (2.61%) ISEB
8 3 (2.61%) PgMP
8 3 (2.61%) APMP
9 2 (1.74%) NVQ Level 4
10 1 (0.87%) BC Cleared
10 1 (0.87%) DV Cleared
10 1 (0.87%) CISSP
10 1 (0.87%) CCIE
Quality Assurance & Compliance
1 18 (15.65%) SLA
2 5 (4.35%) Sarbanes-Oxley
3 3 (2.61%) ISO 9001
3 3 (2.61%) P3O
4 2 (1.74%) ISO/IEC 27001
4 2 (1.74%) QA
System Software
1 10 (8.70%) Active Directory
2 3 (2.61%) XenApp
3 2 (1.74%) Terminal Server
3 2 (1.74%) Microsoft App-V
3 2 (1.74%) VMware Infrastructure
Systems Management
1 8 (6.96%) SCCM
2 2 (1.74%) HP Quality Center
2 2 (1.74%) FortiGate
2 2 (1.74%) CiscoWorks
2 2 (1.74%) Forefront Identity Manager
3 1 (0.87%) Nagios
3 1 (0.87%) Norton AntiVirus
3 1 (0.87%) Symantec Endpoint Protection
Vendors
1 34 (29.57%) Microsoft
2 15 (13.04%) Citrix
3 10 (8.70%) Cisco
4 8 (6.96%) Remedy
5 7 (6.09%) ServiceNow
5 7 (6.09%) SAP
5 7 (6.09%) Red Hat
6 6 (5.22%) CheckPoint
7 5 (4.35%) McAfee
8 4 (3.48%) VMware
8 4 (3.48%) Blue Coat
8 4 (3.48%) Google
8 4 (3.48%) Fortinet
8 4 (3.48%) F5
8 4 (3.48%) Oracle
9 3 (2.61%) Business Objects
9 3 (2.61%) HP
9 3 (2.61%) Mapinfo
9 3 (2.61%) BMC
9 3 (2.61%) CA
West Bromwich, West Midlands (County)
Fusion Experience
Rate: £130 per day
Posted: 4 days ago
Birmingham
Applause IT Innovation
Rate: £420 - £470 per day
Posted: 11 days ago
Warwickshire
Computer Futures
Rate: competitive
Posted: 18 days ago
Solihull
Hays IT - Uk Posting account
Rate: £9.54 per hour
Posted: 24 days ago