The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 65 72 71
Rank change year-on-year
+7 -1
Contract jobs citing Service Management 54 30 41
As % of all contract IT jobs located in the West Midlands 2.12% 1.45% 1.86%
As % of the Processes & Methodologies category 3.14% 2.13% 2.72%
Number of daily rates quoted 24 18 23
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£353 £375 £375
Average daily rate % change year-on-year
-6.00% -
90% offered a daily rate of more than £172 £281 £330
10% offered a daily rate of more than £413 £500 £496
UK excluding London average daily rate £350 £358 £360
% change year-on-year
-2.09% -0.69%
Number of hourly rates quoted 3 0 3
Average hourly rate £15.00 - £20.00
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1720 1409 1509
As % of all contract IT jobs located in the West Midlands 67.64% 68.33% 68.44%
Number of daily rates quoted 925 784 780
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £250 £230
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 94 58 114
Average hourly rate £28.69 £27.50 £32.00
Average hourly rate % change year-on-year
+4.32% -14.06%
90% offered a hourly rate of more than £15.00 £12.40 £12.00
10% offered a hourly rate of more than £37.80 £37.80 £36.00
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 24 October 2014.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 24 October 2014.

Service Management Hourly Rate Histogram in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 15 £300 -31.42% 12
Coventry -1 10 £413 -5.71% 2
Wolverhampton - 7 £160 - 1
Shropshire -9 5 £408 -3.97% 1
Warwickshire -10 4 £448 +42.06% 3
Worcestershire - 1 £200 -
Solihull - 1 £500 - 3
Walsall - - - -
West Bromwich - - - -
Staffordshire - - - -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 October 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 46 (46.46%) ITIL
2 26 (26.26%) Service Delivery
3 25 (25.25%) ITSM
4 20 (20.20%) Project Management
5 18 (18.18%) SQL
5 18 (18.18%) Microsoft
6 17 (17.17%) Finance
7 16 (16.16%) Stakeholder Management
7 16 (16.16%) ITIL Certification
8 15 (15.15%) MS Excel
9 14 (14.14%) MS Visio
9 14 (14.14%) Change Management
9 14 (14.14%) ServiceNow
10 13 (13.13%) Analytics
10 13 (13.13%) Windows
11 12 (12.12%) SAP
11 12 (12.12%) Oracle
11 12 (12.12%) Analytical Skills
11 12 (12.12%) MS PowerPoint
11 12 (12.12%) Statistics
12 11 (11.11%) Incident Management
12 11 (11.11%) MS Office
12 11 (11.11%) Management Information System
13 10 (10.10%) Disaster Recovery
13 10 (10.10%) Security Cleared
14 9 (9.09%) Mathematics
14 9 (9.09%) Data Entry
14 9 (9.09%) VBA
15 8 (8.08%) PRINCE2
15 8 (8.08%) SC Cleared

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 October 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.07%) SharePoint
2 4 (4.04%) IIS
3 2 (2.02%) IBM Notes
3 2 (2.02%) Exchange Server 2010
3 2 (2.02%) MS Exchange
3 2 (2.02%) Documentum
3 2 (2.02%) Exchange Server 2003
4 1 (1.01%) WebSphere
4 1 (1.01%) Joomla!
4 1 (1.01%) WebSphere Portal
4 1 (1.01%) CMS
4 1 (1.01%) WebSphere Application Server
Applications
1 15 (15.15%) MS Excel
2 14 (14.14%) MS Visio
3 12 (12.12%) MS PowerPoint
4 11 (11.11%) MS Office
5 4 (4.04%) MS Project
6 2 (2.02%) Photoshop
Business Applications
1 5 (5.05%) Remedy ITSM
2 2 (2.02%) CA Clarity
3 1 (1.01%) Oracle Payables
3 1 (1.01%) BPCS
3 1 (1.01%) SAP Retail
3 1 (1.01%) Dynamics NAV
Cloud Services
1 1 (1.01%) SaaS
Communications & Networking
1 2 (2.02%) DNS
1 2 (2.02%) SAN
1 2 (2.02%) Internet
1 2 (2.02%) Firewall
2 1 (1.01%) Unified Communications
2 1 (1.01%) TCP/IP
Database & Business Intelligence
1 5 (5.05%) Data Warehouse
2 4 (4.04%) Hadoop
2 4 (4.04%) Big Data
3 3 (3.03%) Oracle Reports
4 2 (2.02%) SQL Server
5 1 (1.01%) Oracle Database
5 1 (1.01%) Cognos Report Studio
5 1 (1.01%) Cognos Transformer
5 1 (1.01%) MS Access
5 1 (1.01%) WhereScape RED
5 1 (1.01%) Data Mining
5 1 (1.01%) SAP BW
5 1 (1.01%) QlikView
General
1 17 (17.17%) Finance
2 5 (5.05%) Automotive
3 4 (4.04%) Telecoms
3 4 (4.04%) Banking
4 2 (2.02%) Back Office
4 2 (2.02%) Manufacturing
5 1 (1.01%) Military
5 1 (1.01%) Legal
5 1 (1.01%) Retail
5 1 (1.01%) Investment Banking
5 1 (1.01%) Local Government
5 1 (1.01%) Marketing
Job Titles
1 25 (25.25%) Analyst
2 14 (14.14%) Service Manager
3 11 (11.11%) Service Analyst
3 11 (11.11%) Architect
4 7 (7.07%) Data Analyst
4 7 (7.07%) Transition Manager
4 7 (7.07%) Service Management Analyst
5 6 (6.06%) SAP Manager
6 5 (5.05%) Infrastructure Architect
6 5 (5.05%) Tester
6 5 (5.05%) Consultant
6 5 (5.05%) Test Analyst
6 5 (5.05%) Service Transition Manager
6 5 (5.05%) SAP Transition Manager
7 4 (4.04%) Big Data Architect
7 4 (4.04%) Support Engineer
7 4 (4.04%) Data Architect
7 4 (4.04%) Project Manager
7 4 (4.04%) Incident Manager
8 3 (3.03%) Desktop Support
Libraries, Frameworks & Software Standards
1 6 (6.06%) Middleware
2 2 (2.02%) Web Services
Miscellaneous
1 12 (12.12%) Statistics
1 12 (12.12%) Analytical Skills
2 11 (11.11%) Management Information System
3 9 (9.09%) Mathematics
4 5 (5.05%) Mobile Computing
4 5 (5.05%) Blackberry
5 4 (4.04%) Open Source
6 3 (3.03%) PMI
6 3 (3.03%) Replication
6 3 (3.03%) Enterprise Software
7 2 (2.02%) Computer Science
8 1 (1.01%) Performance Metrics
Operating Systems
1 13 (13.13%) Windows
2 2 (2.02%) Windows XP
2 2 (2.02%) Windows 7
3 1 (1.01%) UNIX
3 1 (1.01%) Windows Server 2008
3 1 (1.01%) HPUX
3 1 (1.01%) Linux
Processes & Methodologies
1 46 (46.46%) ITIL
2 26 (26.26%) Service Delivery
3 25 (25.25%) ITSM
4 20 (20.20%) Project Management
5 16 (16.16%) Stakeholder Management
6 14 (14.14%) Change Management
7 13 (13.13%) Analytics
8 11 (11.11%) Incident Management
9 10 (10.10%) Disaster Recovery
10 9 (9.09%) Data Entry
11 8 (8.08%) PRINCE2
12 7 (7.07%) Risk Management
13 6 (6.06%) Programme Management
13 6 (6.06%) Agile Software Development
13 6 (6.06%) Change Control
14 5 (5.05%) Test Scripting
14 5 (5.05%) Continuous Improvement
15 4 (4.04%) Resilience Testing
15 4 (4.04%) Big Data Analytics
15 4 (4.04%) Data Analytics
Programming Languages
1 18 (18.18%) SQL
2 9 (9.09%) VBA
3 1 (1.01%) Shell Script
3 1 (1.01%) Jython
3 1 (1.01%) PowerShell
Qualifications
1 16 (16.16%) ITIL Certification
2 10 (10.10%) Security Cleared
3 8 (8.08%) SC Cleared
4 7 (7.07%) Degree
5 6 (6.06%) ISEB
6 4 (4.04%) PMP
6 4 (4.04%) PMI Certification
7 3 (3.03%) PgMP
7 3 (3.03%) APMP
8 2 (2.02%) PRINCE2 Certification
9 1 (1.01%) CAPM
Quality Assurance & Compliance
1 5 (5.05%) SLA
2 3 (3.03%) P3O
3 1 (1.01%) GxP
3 1 (1.01%) ISO/IEC 27001
3 1 (1.01%) QA
System Software
1 5 (5.05%) Active Directory
2 2 (2.02%) XenApp
Systems Management
1 4 (4.04%) HP Quality Center
2 3 (3.03%) BladeLogic
3 2 (2.02%) Nagios
3 2 (2.02%) NetBackup
4 1 (1.01%) SCCM
4 1 (1.01%) SCOrch
Vendors
1 18 (18.18%) Microsoft
2 14 (14.14%) ServiceNow
3 12 (12.12%) Oracle
3 12 (12.12%) SAP
4 7 (7.07%) Citrix
5 5 (5.05%) Remedy
6 4 (4.04%) HP
7 3 (3.03%) CA
7 3 (3.03%) NetApp
8 2 (2.02%) StorageTek
8 2 (2.02%) Lotus
8 2 (2.02%) NetIQ
8 2 (2.02%) Symantec
8 2 (2.02%) IBM
8 2 (2.02%) Adobe
8 2 (2.02%) Primavera
8 2 (2.02%) Cadence
8 2 (2.02%) Brocade
8 2 (2.02%) 3PAR
8 2 (2.02%) BMC
Birmingham, Warwickshire
PwC Careers in the UK
Posted: Yesterday
Birmingham, West Midlands (County)
Harvey Nash plc
Rate: £150 - £200 per day
Posted: Yesterday
West Midlands
ReThink Recruitment
Rate: £0.00 per annum
Posted: 3 days ago