The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 65 84 71
Rank change year-on-year
+19 -13
Contract jobs citing Service Management 59 27 41
As % of all contract IT jobs located in the West Midlands 2.31% 1.28% 1.77%
As % of the Processes & Methodologies category 3.33% 1.86% 2.54%
Number of daily rates quoted 26 14 20
Average daily rate
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of your Daily Rate
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£358 £375 £375
Average daily rate % change year-on-year
-4.66% -
90% offered a daily rate of more than £185 £217 £304
10% offered a daily rate of more than £488 £490 £500
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 1 0 2
Average hourly rate £47.50 - £19.49
UK excluding London average hourly rate £15.00 £13.43 £15.75
% change year-on-year
+11.73% -14.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1771 1450 1613
As % of all contract IT jobs located in the West Midlands 69.26% 68.59% 69.56%
Number of daily rates quoted 914 773 831
Average daily rate £375 £357 £350
Average daily rate % change year-on-year
+5.18% +1.85%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £468 £500
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 115 59 95
Average hourly rate £30.00 £30.00 £30.00
90% offered a hourly rate of more than £13.00 £14.48 £10.50
10% offered a hourly rate of more than £42.00 £37.80 £41.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 22 September 2014.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 15 £300 -20.00% 7
Shropshire 0 9 £481 +6.94% 1
Coventry -6 9 £413 -5.71% 5
Warwickshire -9 5 £448 +42.06%
Wolverhampton - 4 £160 -
Walsall - 3 £481 -
West Bromwich - - - -
Solihull - - - -
Worcestershire - - - -
Staffordshire - - - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 September 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 48 (43.64%) ITIL
2 25 (22.73%) Service Delivery
3 23 (20.91%) ITSM
4 21 (19.09%) Project Management
5 17 (15.45%) Finance
5 17 (15.45%) SQL
6 16 (14.55%) Disaster Recovery
7 15 (13.64%) Oracle
7 15 (13.64%) Windows
7 15 (13.64%) Microsoft
8 14 (12.73%) MS Excel
8 14 (12.73%) Stakeholder Management
8 14 (12.73%) Incident Management
9 13 (11.82%) Security Cleared
9 13 (11.82%) Change Management
10 12 (10.91%) ITIL Certification
11 11 (10.00%) HP
11 11 (10.00%) SAP
11 11 (10.00%) Management Information System
11 11 (10.00%) SC Cleared
11 11 (10.00%) ServiceNow
12 10 (9.09%) Analytics
12 10 (9.09%) Analytical Skills
12 10 (9.09%) MS Visio
12 10 (9.09%) PRINCE2
13 9 (8.18%) Problem Management
13 9 (8.18%) Statistics
13 9 (8.18%) MS PowerPoint
14 8 (7.27%) Supplier Management
14 8 (7.27%) MS Office

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 September 2014, IT contractor jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.36%) SharePoint
2 6 (5.45%) IIS
3 3 (2.73%) Documentum
4 2 (1.82%) IBM Notes
4 2 (1.82%) MS Exchange
4 2 (1.82%) Exchange Server 2003
5 1 (0.91%) WebSphere
5 1 (0.91%) Joomla!
5 1 (0.91%) WebSphere Portal
5 1 (0.91%) Exchange Server 2010
5 1 (0.91%) Blackberry Enterprise Server
5 1 (0.91%) CMS
5 1 (0.91%) WebSphere Application Server
Applications
1 14 (12.73%) MS Excel
2 10 (9.09%) MS Visio
3 9 (8.18%) MS PowerPoint
4 8 (7.27%) MS Office
5 4 (3.64%) MS Project
6 2 (1.82%) Photoshop
Business Applications
1 5 (4.55%) Remedy ITSM
2 3 (2.73%) CA Clarity
3 1 (0.91%) SAP Retail
3 1 (0.91%) Dynamics NAV
Cloud Services
1 2 (1.82%) SaaS
2 1 (0.91%) Office 365
Communications & Networking
1 7 (6.36%) SAN
2 4 (3.64%) Firewall
3 3 (2.73%) VoIP
3 3 (2.73%) WAN
4 2 (1.82%) BIG-IP
4 2 (1.82%) Cisco ASA
4 2 (1.82%) DMVPN
4 2 (1.82%) Cisco Nexus
4 2 (1.82%) F5 BIG-IP LTM
4 2 (1.82%) F5 BIG-IP GTM
4 2 (1.82%) Internet
4 2 (1.82%) MPLS
5 1 (0.91%) 3G
5 1 (0.91%) DNS
5 1 (0.91%) Broadband
5 1 (0.91%) LAN
Database & Business Intelligence
1 4 (3.64%) Data Warehouse
1 4 (3.64%) Hadoop
1 4 (3.64%) Big Data
2 3 (2.73%) Oracle Reports
3 1 (0.91%) MS Access
3 1 (0.91%) Data Mining
3 1 (0.91%) SAP BW
Development Applications
1 1 (0.91%) Oracle Forms
General
1 17 (15.45%) Finance
2 6 (5.45%) Telecoms
3 5 (4.55%) Banking
4 4 (3.64%) Automotive
5 2 (1.82%) Back Office
5 2 (1.82%) Investment Banking
6 1 (0.91%) Local Government
6 1 (0.91%) Front Office
6 1 (0.91%) Retail
6 1 (0.91%) Legal
6 1 (0.91%) Manufacturing
6 1 (0.91%) Military
Job Titles
1 27 (24.55%) Analyst
2 16 (14.55%) Service Manager
3 13 (11.82%) Architect
4 8 (7.27%) Project Manager
5 7 (6.36%) Consultant
6 6 (5.45%) Test Analyst
6 6 (5.45%) Tester
6 6 (5.45%) Service Analyst
6 6 (5.45%) Transition Manager
7 5 (4.55%) Infrastructure Architect
7 5 (4.55%) Storage Analyst
7 5 (4.55%) Service Transition Manager
8 4 (3.64%) Big Data Architect
8 4 (3.64%) SAP Transition Manager
8 4 (3.64%) Service Management Analyst
8 4 (3.64%) SAP Manager
8 4 (3.64%) Data Analyst
8 4 (3.64%) Data Architect
8 4 (3.64%) Support Engineer
9 3 (2.73%) Administrator
Libraries, Frameworks & Software Standards
1 5 (4.55%) Middleware
2 3 (2.73%) Web Services
3 2 (1.82%) CSS
4 1 (0.91%) XML
4 1 (0.91%) XSL
4 1 (0.91%) XML Schema
Miscellaneous
1 11 (10.00%) Management Information System
2 10 (9.09%) Analytical Skills
3 9 (8.18%) Statistics
4 6 (5.45%) Mathematics
5 5 (4.55%) Blackberry
6 4 (3.64%) Open Source
7 3 (2.73%) Mobile Computing
7 3 (2.73%) Enterprise Software
7 3 (2.73%) Replication
7 3 (2.73%) PMI
8 2 (1.82%) Mainframe
8 2 (1.82%) Computer Science
8 2 (1.82%) CMDB
9 1 (0.91%) Client/Server
9 1 (0.91%) PDA
Operating Systems
1 15 (13.64%) Windows
2 5 (4.55%) Windows XP
3 4 (3.64%) UNIX
4 3 (2.73%) Windows Server 2003
4 3 (2.73%) Windows 7
5 2 (1.82%) Linux
Processes & Methodologies
1 48 (43.64%) ITIL
2 25 (22.73%) Service Delivery
3 23 (20.91%) ITSM
4 21 (19.09%) Project Management
5 16 (14.55%) Disaster Recovery
6 14 (12.73%) Stakeholder Management
6 14 (12.73%) Incident Management
7 13 (11.82%) Change Management
8 10 (9.09%) PRINCE2
8 10 (9.09%) Analytics
9 9 (8.18%) Problem Management
10 8 (7.27%) Supplier Management
11 7 (6.36%) Agile Software Development
11 7 (6.36%) Change Control
12 6 (5.45%) Test Scripting
12 6 (5.45%) Data Protection
12 6 (5.45%) Data Entry
12 6 (5.45%) Continuous Improvement
12 6 (5.45%) Programme Management
12 6 (5.45%) Risk Management
Programming Languages
1 17 (15.45%) SQL
2 6 (5.45%) VBA
3 1 (0.91%) Shell Script
3 1 (0.91%) Jython
3 1 (0.91%) PowerShell
3 1 (0.91%) JavaScript
Qualifications
1 13 (11.82%) Security Cleared
2 12 (10.91%) ITIL Certification
3 11 (10.00%) SC Cleared
4 6 (5.45%) ISEB
4 6 (5.45%) Degree
5 5 (4.55%) PMP
5 5 (4.55%) PMI Certification
6 3 (2.73%) PgMP
6 3 (2.73%) APMP
7 2 (1.82%) CCNP
7 2 (1.82%) Cisco Certification
7 2 (1.82%) PRINCE2 Certification
8 1 (0.91%) PRINCE2 Practitioner
8 1 (0.91%) CAPM
8 1 (0.91%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (5.45%) SLA
2 4 (3.64%) P3O
3 1 (0.91%) GxP
3 1 (0.91%) ISO/IEC 27001
System Software
1 4 (3.64%) Active Directory
2 1 (0.91%) XenApp
Systems Management
1 6 (5.45%) HP Quality Center
2 5 (4.55%) NetBackup
3 3 (2.73%) BladeLogic
3 3 (2.73%) Nagios
4 1 (0.91%) MAILsweeper
4 1 (0.91%) SCCM
4 1 (0.91%) SCOrch
4 1 (0.91%) SCSM
Vendors
1 15 (13.64%) Oracle
1 15 (13.64%) Microsoft
2 11 (10.00%) HP
2 11 (10.00%) SAP
2 11 (10.00%) ServiceNow
3 6 (5.45%) NetApp
4 5 (4.55%) StorageTek
4 5 (4.55%) Symantec
4 5 (4.55%) Remedy
4 5 (4.55%) Citrix
4 5 (4.55%) 3PAR
4 5 (4.55%) Brocade
5 4 (3.64%) CA
6 3 (2.73%) BMC
6 3 (2.73%) Primavera
6 3 (2.73%) CheckPoint
6 3 (2.73%) NetIQ
7 2 (1.82%) Lotus
7 2 (1.82%) McAfee
7 2 (1.82%) Adobe
Telford, Shropshire
Experis Ltd
Rate: £380.00 - £427.50 per day
Posted: 2 days ago
Coventry, Warwickshire
HomeSense UK
Posted: 3 days ago
Birmingham, West Midlands (County)
Jumar
Rate: £300 per day
Posted: 3 days ago
West Midlands
Experis Ltd
Rate: market rates
Posted: 5 days ago