The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 47 53 68
Rank change year-on-year
+6 +15
Contract jobs citing Service Management 107 74 55
As % of all contract IT jobs located in the West Midlands 3.57% 3.13% 2.33%
As % of the Processes & Methodologies category 4.35% 4.10% 3.03%
Number of daily rates quoted 63 46 25
Median daily rate £370 £313 £370
Median daily rate % change year-on-year
+18.40% -15.54%
90% offered a daily rate of more than £148 £140 £151
10% offered a daily rate of more than £500 £525 £475
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.86% +7.14%
Number of hourly rates quoted 3 6 0
Median hourly rate £25.00 £22.50 -
Median hourly rate % change year-on-year
+11.11% -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2458 1806 1816
As % of all contract IT jobs located in the West Midlands 81.96% 76.33% 76.98%
Number of daily rates quoted 1480 1126 969
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £250 £260 £250
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 54 73 133
Median hourly rate £24.00 £25.00 £35.00
Median hourly rate % change year-on-year
-4.00% -28.57%
90% offered a hourly rate of more than £13.00 £15.00 £13.50
10% offered a hourly rate of more than £40.05 £42.50 £37.80
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Midlands region.

Service Management Daily Rate Trend in the West Midlands

Service Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 30 June 2016.

Service Management Daily Rate Histogram in the West Midlands

Service Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Midlands region.

Service Management Hourly Rate Trend in the West Midlands

Service Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Midlands region over the 3 months to 30 June 2016.

Service Management Hourly Rate Histogram in the West Midlands

Service Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 33 £430 +22.85% 8
Shropshire -26 23 £370 +18.40%
Warwickshire -5 10 £325 - 3
Staffordshire +6 8 £325 +13.53% 3
Worcestershire -5 6 £165 +28.40%
Coventry -14 6 £454 -5.22% 8
Dudley +1 3 £95 +18.75% 1
Solihull -17 2 £410 - 3
West Bromwich - 1 £300 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Management.

1 92 (43.19%) ITIL
2 45 (21.13%) Windows
3 43 (20.19%) Service Delivery
4 40 (18.78%) Finance
4 40 (18.78%) Security Cleared
5 38 (17.84%) ITSM
6 37 (17.37%) Agile Software Development
7 36 (16.90%) ELK Stack
8 35 (16.43%) Linux
9 34 (15.96%) Software Engineering
10 33 (15.49%) MuleSoft
10 33 (15.49%) Microsoft
11 32 (15.02%) Puppet
12 31 (14.55%) SC Cleared
12 31 (14.55%) Cloud Computing
12 31 (14.55%) Git (software)
12 31 (14.55%) DevOps
12 31 (14.55%) Unix
13 29 (13.62%) Microsoft Azure
14 28 (13.15%) Sensu
14 28 (13.15%) Uchiwa
14 28 (13.15%) Oracle
15 27 (12.68%) SQL
15 27 (12.68%) ForgeRock
15 27 (12.68%) Graphite
15 27 (12.68%) Vagrant
15 27 (12.68%) Google
16 26 (12.21%) Ruby
16 26 (12.21%) Atlassian
16 26 (12.21%) OpenStack

Service Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (12.21%) OpenStack
2 21 (9.86%) WebLogic
3 8 (3.76%) Elasticsearch
4 5 (2.35%) Mule
5 4 (1.88%) Oracle Workflow
6 3 (1.41%) Exchange Server 2003
6 3 (1.41%) Exchange Server 2007
6 3 (1.41%) MS Exchange
7 2 (0.94%) SharePoint
8 1 (0.47%) Apache
8 1 (0.47%) BizTalk Server
Applications
1 14 (6.57%) MS Office
2 8 (3.76%) MS Excel
3 7 (3.29%) MS PowerPoint
3 7 (3.29%) MS Project
4 6 (2.82%) MS Visio
Business Applications
1 3 (1.41%) Oracle Applications
2 2 (0.94%) Dynamics CRM
2 2 (0.94%) Remedy ITSM
3 1 (0.47%) assyst
3 1 (0.47%) Infor LN
3 1 (0.47%) Oracle HRMS
3 1 (0.47%) SAP SRM
Cloud Services
1 31 (14.55%) Cloud Computing
2 29 (13.62%) Microsoft Azure
3 25 (11.74%) Amazon AWS
4 2 (0.94%) Google Apps
4 2 (0.94%) SaaS
5 1 (0.47%) Office 365
Communications & Networking
1 16 (7.51%) LAN
1 16 (7.51%) WAN
2 10 (4.69%) Network Security
3 6 (2.82%) IP Telephony
4 5 (2.35%) Firewall
5 4 (1.88%) SAN
6 3 (1.41%) Cisco IOS
6 3 (1.41%) TCP/IP
7 2 (0.94%) Cisco ICM
7 2 (0.94%) Cisco Nexus
7 2 (0.94%) PSTN
7 2 (0.94%) VPN
7 2 (0.94%) Wireless
8 1 (0.47%) F5 BIG-IP LTM
8 1 (0.47%) Intranet
8 1 (0.47%) IPsec
8 1 (0.47%) SSL
8 1 (0.47%) VoIP
8 1 (0.47%) Wi-Fi
8 1 (0.47%) WLAN
Database & Business Intelligence
1 16 (7.51%) Oracle OWB
2 14 (6.57%) BusinessObjects
3 13 (6.10%) Oracle Database
4 12 (5.63%) RDBMS
4 12 (5.63%) Relational Database
5 10 (4.69%) Oracle Reports
6 7 (3.29%) MongoDB
7 5 (2.35%) Data Warehouse
8 4 (1.88%) MariaDB
8 4 (1.88%) Oracle Database 10g
9 3 (1.41%) SQLPlus
10 2 (0.94%) Big Data
10 2 (0.94%) SAP BW
10 2 (0.94%) SAP HANA
10 2 (0.94%) SQL Server
11 1 (0.47%) QlikView
Development Applications
1 31 (14.55%) Git (software)
2 27 (12.68%) Vagrant
3 17 (7.98%) JUnit
4 13 (6.10%) Oracle Forms
5 12 (5.63%) Eclipse
5 12 (5.63%) Toad
6 10 (4.69%) Ant
6 10 (4.69%) Artifactory
6 10 (4.69%) ClearQuest
6 10 (4.69%) Jenkins
6 10 (4.69%) JIRA
6 10 (4.69%) Maven
7 3 (1.41%) PVCS
General
1 40 (18.78%) Finance
2 10 (4.69%) Telecoms
3 7 (3.29%) Legal
4 5 (2.35%) Billing
5 4 (1.88%) German Language
5 4 (1.88%) Military
6 3 (1.41%) Spanish Language
7 2 (0.94%) Italian Language
7 2 (0.94%) Retail
8 1 (0.47%) Banking
8 1 (0.47%) Marketing
Job Titles
1 54 (25.35%) Developer
2 34 (15.96%) Applications Developer
3 28 (13.15%) Analyst
4 24 (11.27%) Service Manager
5 18 (8.45%) Project Manager
6 12 (5.63%) Architect
6 12 (5.63%) Cloud Developer
6 12 (5.63%) Java Developer
7 11 (5.16%) Delivery Manager
8 10 (4.69%) Business Analyst
8 10 (4.69%) Consultant
8 10 (4.69%) Senior Applications Developer
8 10 (4.69%) Senior Developer
8 10 (4.69%) Services Delivery Manager
9 9 (4.23%) Monitoring Engineer
10 8 (3.76%) Oracle Developer
11 7 (3.29%) Service Analyst
11 7 (3.29%) Service Desk Analyst
12 6 (2.82%) Administrator
12 6 (2.82%) SQL Developer
Libraries, Frameworks & Software Standards
1 36 (16.90%) ELK Stack
2 28 (13.15%) Sensu
3 19 (8.92%) HTML
3 19 (8.92%) XML
4 17 (7.98%) J2EE
4 17 (7.98%) RabbitMQ
4 17 (7.98%) Spring
5 12 (5.63%) Hibernate
5 12 (5.63%) JSP
5 12 (5.63%) Servlets
6 10 (4.69%) Apache CXF
6 10 (4.69%) Web Services
7 8 (3.76%) Struts
8 7 (3.29%) CSS
8 7 (3.29%) JSON
9 5 (2.35%) HTML5
9 5 (2.35%) J2SE
9 5 (2.35%) Play Framework
10 2 (0.94%) ADO
10 2 (0.94%) Middleware
Miscellaneous
1 16 (7.51%) Data Centre
2 12 (5.63%) Analytical Skills
3 10 (4.69%) Management Information System
4 9 (4.23%) Computer Science
5 7 (3.29%) CMDB
6 4 (1.88%) Statistics
6 4 (1.88%) Virtual Team
7 3 (1.41%) Blackberry
7 3 (1.41%) Data Structures
8 2 (0.94%) Clustering
8 2 (0.94%) Driving Licence
8 2 (0.94%) IVR
8 2 (0.94%) NHS
9 1 (0.47%) Enterprise Software
9 1 (0.47%) Enterprise Storage
9 1 (0.47%) Mobile Banking
9 1 (0.47%) Private Cloud
9 1 (0.47%) Smartphone
9 1 (0.47%) User Experience
9 1 (0.47%) VCE vBlock
Operating Systems
1 45 (21.13%) Windows
2 35 (16.43%) Linux
3 31 (14.55%) Unix
4 12 (5.63%) Solaris
5 11 (5.16%) AIX
5 11 (5.16%) Red Hat Enterprise Linux
6 7 (3.29%) Windows 7
7 6 (2.82%) Windows XP
8 5 (2.35%) SUSE
8 5 (2.35%) Windows Server
9 4 (1.88%) Android
9 4 (1.88%) Windows 10
10 3 (1.41%) Windows Server 2003
10 3 (1.41%) Windows Server 2008
11 1 (0.47%) CentOS
11 1 (0.47%) Mac OS X
11 1 (0.47%) MVS
11 1 (0.47%) Windows Server 2012
Processes & Methodologies
1 92 (43.19%) ITIL
2 43 (20.19%) Service Delivery
3 38 (17.84%) ITSM
4 37 (17.37%) Agile Software Development
5 34 (15.96%) Software Engineering
6 31 (14.55%) DevOps
7 23 (10.80%) Change Management
7 23 (10.80%) Identity Access Management
8 20 (9.39%) ITIL V3
8 20 (9.39%) Stakeholder Management
9 18 (8.45%) Continuous Improvement
9 18 (8.45%) PRINCE2
10 17 (7.98%) Project Management
11 13 (6.10%) Problem Management
12 12 (5.63%) Supplier Management
12 12 (5.63%) UML
13 11 (5.16%) Continuous Integration
14 10 (4.69%) Defect Tracking
14 10 (4.69%) OOP
14 10 (4.69%) Open Source
Programming Languages
1 27 (12.68%) SQL
2 26 (12.21%) Ruby
3 25 (11.74%) Shell Script
4 19 (8.92%) Java
5 16 (7.51%) PL/SQL
6 9 (4.23%) C++
6 9 (4.23%) VB
7 7 (3.29%) Scala
8 2 (0.94%) C
9 1 (0.47%) JavaScript
Qualifications
1 40 (18.78%) Security Cleared
2 31 (14.55%) SC Cleared
3 14 (6.57%) Degree
4 9 (4.23%) ITIL Certification
5 7 (3.29%) OCPJP
5 7 (3.29%) Oracle Certification
6 5 (2.35%) Microsoft Certification
7 4 (1.88%) Cisco Certification
7 4 (1.88%) Sun Certification
8 3 (1.41%) BPSS Clearance
8 3 (1.41%) MCP
8 3 (1.41%) MCSE
8 3 (1.41%) PRINCE2 Certification
9 2 (0.94%) CCNA
9 2 (0.94%) CCVP
9 2 (0.94%) MOS
9 2 (0.94%) PMI Certification
9 2 (0.94%) PMP
10 1 (0.47%) CCNP
10 1 (0.47%) ISEB
Quality Assurance & Compliance
1 18 (8.45%) SLA
2 3 (1.41%) COBIT
2 3 (1.41%) Disclosure Scotland
2 3 (1.41%) RMADS
3 2 (0.94%) Data Quality
4 1 (0.47%) COSO
4 1 (0.47%) QA
4 1 (0.47%) Sarbanes-Oxley
System Software
1 7 (3.29%) Active Directory
2 5 (2.35%) NFS
2 5 (2.35%) Veritas Cluster Server
3 2 (0.94%) Veritas Volume Manager
3 2 (0.94%) VMware Infrastructure
4 1 (0.47%) vCloud
4 1 (0.47%) vSphere
Systems Management
1 32 (15.02%) Puppet
2 28 (13.15%) Uchiwa
3 27 (12.68%) Graphite
4 26 (12.21%) Packer
5 13 (6.10%) Grafana
6 12 (5.63%) Consul
6 12 (5.63%) Terraform
7 9 (4.23%) BMC PATROL
7 9 (4.23%) OPNET
7 9 (4.23%) SCOM
8 8 (3.76%) Kibana
8 8 (3.76%) logstash
9 3 (1.41%) AirWatch
10 2 (0.94%) Ansible
10 2 (0.94%) NetBackup
10 2 (0.94%) Opsview
10 2 (0.94%) Oracle ZFS
11 1 (0.47%) Cisco Prime
11 1 (0.47%) Opscode Chef
11 1 (0.47%) SCCM
Vendors
1 33 (15.49%) Microsoft
1 33 (15.49%) MuleSoft
2 28 (13.15%) Oracle
3 27 (12.68%) ForgeRock
3 27 (12.68%) Google
4 26 (12.21%) Atlassian
5 12 (5.63%) Cisco
5 12 (5.63%) Red Hat
6 11 (5.16%) HP
6 11 (5.16%) ServiceNow
7 10 (4.69%) Avaya
7 10 (4.69%) BMC
8 9 (4.23%) webMethods
9 8 (3.76%) Digital Fuel
9 8 (3.76%) WSO2
10 7 (3.29%) Veritas
11 5 (2.35%) Cognizant
11 5 (2.35%) Fujitsu
11 5 (2.35%) VMware
12 4 (1.88%) Informatica
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 3 days ago
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 3 days ago
Leek, Staffordshire
Rullion IT Plus
Posted: 6 days ago