The table below looks at the statistics for Service Management skills in IT contracts advertised for the Croydon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 9 16 16
Rank change year-on-year
+7 0
Contract jobs citing Service Management 10 6 3
As % of all contract IT jobs located in Croydon 9.80% 5.56% 3.23%
As % of the Processes & Methodologies category 12.66% 7.23% 4.48%
Number of daily rates quoted 7 1 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £450 £375
Average daily rate % change year-on-year
-16.66% +20.00%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 2 0
Average hourly rate - £15.00 -
UK excluding London average hourly rate £15.00 £16.08 £18.00
% change year-on-year
-6.68% -10.69%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
79 83 67
As % of all contract IT jobs located in Croydon 77.45% 76.85% 72.04%
Number of daily rates quoted 62 60 50
Average daily rate £413 £415 £450
Average daily rate % change year-on-year
-0.60% -7.77%
90% offered a daily rate of more than £306 £300 £300
10% offered a daily rate of more than £675 £550 £550
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 0 4 2
Average hourly rate - £15.96 £21.79
Average hourly rate % change year-on-year
- -26.75%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Croydon region.

Service Management Daily Rate Trend in Croydon

Service Management
Daily Rate Histogram in Croydon

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Croydon region over the 3 months to 24 December 2014.

Service Management Daily Rate Histogram in Croydon

Service Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Croydon region.

Service Management Hourly Rate Trend in Croydon

Service Management
Top 25 Related IT Skills in Croydon

For the 6 months to 24 December 2014, IT contractor jobs across the Croydon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (66.67%) ITIL
1 8 (66.67%) Finance
2 6 (50.00%) Service Delivery
2 6 (50.00%) Microsoft
2 6 (50.00%) ITIL Certification
2 6 (50.00%) Project Planning
2 6 (50.00%) MS Office
3 5 (41.67%) Banking
3 5 (41.67%) Investment Banking
4 4 (33.33%) Lean Six Sigma
4 4 (33.33%) Six Sigma
4 4 (33.33%) ITSM
5 3 (25.00%) Front Office
5 3 (25.00%) Configuration Management
5 3 (25.00%) Release Management
5 3 (25.00%) Mentoring
6 1 (8.33%) Windows
6 1 (8.33%) ISO 9001
6 1 (8.33%) SLA
6 1 (8.33%) Fund Management
6 1 (8.33%) Investment Management
6 1 (8.33%) ServiceNow
6 1 (8.33%) ITIL Foundation Certificate
6 1 (8.33%) MS PowerPoint
6 1 (8.33%) ISO/IEC 27001

Service Management
Top Related IT Skills in Croydon by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Croydon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (50.00%) MS Office
2 1 (8.33%) MS PowerPoint
General
1 8 (66.67%) Finance
2 5 (41.67%) Banking
2 5 (41.67%) Investment Banking
3 3 (25.00%) Front Office
Job Titles
1 6 (50.00%) Service Manager
2 3 (25.00%) Coordinator
3 2 (16.67%) Analyst
4 1 (8.33%) Help Desk Analyst
4 1 (8.33%) Service Analyst
4 1 (8.33%) Administrator
4 1 (8.33%) Services Delivery Analyst
4 1 (8.33%) ITIL Manager
4 1 (8.33%) ITIL Service Manager
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 8 (66.67%) ITIL
2 6 (50.00%) Service Delivery
2 6 (50.00%) Project Planning
3 4 (33.33%) Lean Six Sigma
3 4 (33.33%) ITSM
3 4 (33.33%) Six Sigma
4 3 (25.00%) Configuration Management
4 3 (25.00%) Release Management
4 3 (25.00%) Mentoring
5 1 (8.33%) Investment Management
5 1 (8.33%) Fund Management
Qualifications
1 6 (50.00%) ITIL Certification
2 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (8.33%) ISO 9001
1 1 (8.33%) SLA
1 1 (8.33%) ISO/IEC 27001
Vendors
1 6 (50.00%) Microsoft
2 1 (8.33%) ServiceNow