The first table below looks at the demand for Service Management skills in IT contracts advertised for the Croydon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 16 18 24
Rank change year-on-year
+2 +6
Contract jobs citing Service Management 1 1 1
As % of all contract IT jobs located in Croydon 1.15% 1.10% 0.88%
As % of the Processes & Methodologies category 1.75% 1.39% 1.52%
Number of daily rates quoted 1 0 1
Average daily rate
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£300 - £488
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.69 £14.00 £16.00
% change year-on-year
+4.91% -12.50%
Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
57 72 66
As % of all contract IT jobs located in Croydon 65.52% 79.12% 58.41%
Number of daily rates quoted 46 55 51
Average daily rate £400 £399 £450
Average daily rate % change year-on-year
+0.25% -11.33%
90% offered a daily rate of more than £250 £284 £320
10% offered a daily rate of more than £608 £500 £600
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 2 2 1
Average hourly rate £17.00 £15.00 £17.50
Average hourly rate % change year-on-year
+13.33% -14.28%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
London

Service Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Croydon region.

Service Management Daily Rate Trend in Croydon

Service Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Croydon region.

Service Management Hourly Rate Trend in Croydon

Service Management
Top 15 Related IT Skills in Croydon

For the 6 months to 24 July 2014, IT contractor jobs across the Croydon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (100.00%) ITIL
2 2 (66.67%) Finance
3 1 (33.33%) Release Management
3 1 (33.33%) Investment Management
3 1 (33.33%) Capacity Planning
3 1 (33.33%) Capacity Management
3 1 (33.33%) ServiceNow
3 1 (33.33%) ITIL Foundation Certificate
3 1 (33.33%) MS Excel
3 1 (33.33%) Active Directory
3 1 (33.33%) BMC
3 1 (33.33%) ITSM
3 1 (33.33%) Management Information System
3 1 (33.33%) SQL
3 1 (33.33%) MS Office

Service Management
Top Related IT Skills in Croydon by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Croydon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Excel
1 1 (33.33%) MS Office
General
1 2 (66.67%) Finance
Job Titles
1 1 (33.33%) Capacity Planning Manager
1 1 (33.33%) Planning Manager
1 1 (33.33%) IT Consultant
1 1 (33.33%) Consultant
1 1 (33.33%) Administrator
Miscellaneous
1 1 (33.33%) Management Information System
Processes & Methodologies
1 3 (100.00%) ITIL
2 1 (33.33%) Release Management
2 1 (33.33%) Investment Management
2 1 (33.33%) Capacity Planning
2 1 (33.33%) Capacity Management
2 1 (33.33%) ITSM
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) ITIL Foundation Certificate
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) ServiceNow
1 1 (33.33%) BMC