The table below looks at the statistics for Service Management skills in IT contracts advertised for the Croydon region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 39 21 -
Rank change year-on-year
-18 -
Contract jobs citing Service Management 1 7 0
As % of all contract IT jobs located in Croydon 0.40% 5.00% -
As % of the Processes & Methodologies category 0.45% 5.51% -
Number of daily rates quoted 0 6 0
Median daily rate - £338 -
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.86% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
220 127 49
As % of all contract IT jobs located in Croydon 88.71% 90.71% 56.32%
Number of daily rates quoted 151 85 40
Median daily rate £418 £400 £300
Median daily rate % change year-on-year
+4.37% +33.33%
90% offered a daily rate of more than £324 £250 £225
10% offered a daily rate of more than £550 £525 £607
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 5 3 2
Median hourly rate £21.00 £27.78 £17.00
Median hourly rate % change year-on-year
-24.40% +63.41%
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Croydon

The demand trend of contract jobs across the Croydon region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Croydon region.

Service Management Daily Rate Trend in Croydon

Service Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Croydon region.

Service Management Hourly Rate Trend in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 30 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Croydon region with a requirement for Service Management.

1 17 (73.91%) ITIL
2 16 (69.57%) Security Cleared
3 15 (65.22%) SC Cleared
4 8 (34.78%) Agile Software Development
4 8 (34.78%) Stakeholder Management
5 6 (26.09%) Service Delivery
5 6 (26.09%) Microsoft
5 6 (26.09%) Red Hat
5 6 (26.09%) Windows
5 6 (26.09%) Linux
5 6 (26.09%) Apache
5 6 (26.09%) Oracle
5 6 (26.09%) SQL Server
5 6 (26.09%) ServiceNow
5 6 (26.09%) Red Hat Enterprise Linux
5 6 (26.09%) Puppet
6 5 (21.74%) ZABBIX
6 5 (21.74%) CentOS
6 5 (21.74%) Windows Server 2012
6 5 (21.74%) Jenkins
6 5 (21.74%) Configuration Management
7 4 (17.39%) CMS
7 4 (17.39%) Finance
7 4 (17.39%) DevOps
7 4 (17.39%) CMDB
8 3 (13.04%) Disclosure Scotland
8 3 (13.04%) ITSM
9 2 (8.70%) Management Information System
9 2 (8.70%) Scrum
9 2 (8.70%) Service Design

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) Apache
2 4 (17.39%) CMS
Business Applications
1 1 (4.35%) Dynamics CRM
Cloud Services
1 1 (4.35%) Microsoft Azure
Database & Business Intelligence
1 6 (26.09%) SQL Server
Development Applications
1 5 (21.74%) Jenkins
General
1 4 (17.39%) Finance
2 1 (4.35%) French Language
Job Titles
1 14 (60.87%) Service Manager
2 7 (30.43%) Senior Manager
3 6 (26.09%) Senior Service Manager
3 6 (26.09%) Technical Manager
4 5 (21.74%) Technical Services Manager
5 4 (17.39%) Asset and Configuration Manager
5 4 (17.39%) Configuration Manager
5 4 (17.39%) Service Support Manager
5 4 (17.39%) Support Manager
5 4 (17.39%) Technical Support
5 4 (17.39%) Technical Support Manager
6 3 (13.04%) Delivery Manager
6 3 (13.04%) Services Delivery Manager
7 2 (8.70%) ITIL Manager
7 2 (8.70%) Technical Delivery Manager
8 1 (4.35%) DevOps Manager
8 1 (4.35%) Governance Manager
8 1 (4.35%) ITIL Configuration Manager
8 1 (4.35%) ITIL Service Manager
8 1 (4.35%) Support Officer
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET
Miscellaneous
1 4 (17.39%) CMDB
2 2 (8.70%) Management Information System
3 1 (4.35%) Fintech
Operating Systems
1 6 (26.09%) Linux
1 6 (26.09%) Red Hat Enterprise Linux
1 6 (26.09%) Windows
2 5 (21.74%) CentOS
2 5 (21.74%) Windows Server 2012
3 1 (4.35%) Windows Server
Processes & Methodologies
1 17 (73.91%) ITIL
2 8 (34.78%) Agile Software Development
2 8 (34.78%) Stakeholder Management
3 6 (26.09%) Service Delivery
4 5 (21.74%) Configuration Management
5 4 (17.39%) DevOps
6 3 (13.04%) ITSM
7 2 (8.70%) Release Management
7 2 (8.70%) Scrum
7 2 (8.70%) Service Design
8 1 (4.35%) Business Development
8 1 (4.35%) CRM
8 1 (4.35%) Open Source
8 1 (4.35%) People Management
8 1 (4.35%) Portfolio Management
8 1 (4.35%) Supplier Management
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 16 (69.57%) Security Cleared
2 15 (65.22%) SC Cleared
Quality Assurance & Compliance
1 3 (13.04%) Disclosure Scotland
Systems Management
1 6 (26.09%) Puppet
2 5 (21.74%) ZABBIX
Vendors
1 6 (26.09%) Microsoft
1 6 (26.09%) Oracle
1 6 (26.09%) Red Hat
1 6 (26.09%) ServiceNow