The table below looks at the statistics for Service Management skills in IT contracts advertised for the Croydon region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 23 27 26
Rank change year-on-year
+4 -1
Contract jobs citing Service Management 27 4 4
As % of all contract IT jobs located in Croydon 10.34% 2.44% 2.76%
As % of the Processes & Methodologies category 11.64% 2.72% 3.13%
Number of daily rates quoted 10 4 3
Median daily rate £485 £430 £105
Median daily rate % change year-on-year
+12.79% +309.52%
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £15.00
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
232 147 128
As % of all contract IT jobs located in Croydon 88.89% 89.63% 88.28%
Number of daily rates quoted 135 102 113
Median daily rate £450 £425 £470
Median daily rate % change year-on-year
+5.88% -9.57%
90% offered a daily rate of more than £350 £315 £350
10% offered a daily rate of more than £588 £500 £700
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 1 2 1
Median hourly rate £43.50 £12.50 £15.00
Median hourly rate % change year-on-year
+248.00% -16.66%
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in Croydon

The demand trend of contract jobs across the Croydon region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Croydon region.

Service Management Daily Rate Trend in Croydon

Service Management
Daily Rate Histogram in Croydon

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Croydon region over the 3 months to 6 December 2016.

Service Management Daily Rate Histogram in Croydon

Service Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Croydon region.

Service Management Hourly Rate Trend in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 6 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Croydon region with a requirement for Service Management.

1 42 (89.36%) SC Cleared
1 42 (89.36%) Security Cleared
2 41 (87.23%) Agile Software Development
3 35 (74.47%) DevOps
4 34 (72.34%) Configuration Management
5 32 (68.09%) Oracle
5 32 (68.09%) VMware
6 31 (65.96%) PostgreSQL
6 31 (65.96%) Scrum
6 31 (65.96%) DNS
6 31 (65.96%) Linux
6 31 (65.96%) Git (software)
6 31 (65.96%) ZABBIX
6 31 (65.96%) Continuous Integration
6 31 (65.96%) JIRA
6 31 (65.96%) Software Packaging
6 31 (65.96%) Confluence
6 31 (65.96%) Puppet
6 31 (65.96%) vCloud
6 31 (65.96%) Jenkins
6 31 (65.96%) Continuous Delivery
6 31 (65.96%) Sonatype Nexus
7 29 (61.70%) Rancher
7 29 (61.70%) ELK Stack
7 29 (61.70%) Terraform
7 29 (61.70%) Sonatype
7 29 (61.70%) Kubernetes
7 29 (61.70%) SonarQube
7 29 (61.70%) Kibana
7 29 (61.70%) Liquibase

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (65.96%) Confluence
2 29 (61.70%) Apache
2 29 (61.70%) Elasticsearch
3 7 (14.89%) nginx
4 2 (4.26%) Oracle Workflow
5 1 (2.13%) CMS
Applications
1 29 (61.70%) HipChat
2 2 (4.26%) MS Excel
3 1 (2.13%) MS Office
3 1 (2.13%) MS PowerPoint
3 1 (2.13%) MS Project
3 1 (2.13%) MS Visio
Cloud Services
1 29 (61.70%) Amazon AWS
2 1 (2.13%) Office 365
Communications & Networking
1 31 (65.96%) DNS
2 29 (61.70%) OpenLDAP
2 29 (61.70%) OpenVPN
2 29 (61.70%) SSH
3 12 (25.53%) Reverse Proxy
3 12 (25.53%) VPN
4 10 (21.28%) IPsec
5 2 (4.26%) Cisco Nexus
5 2 (4.26%) Firewall
5 2 (4.26%) LDAP
5 2 (4.26%) SSL
6 1 (2.13%) LAN
6 1 (2.13%) WAN
Database & Business Intelligence
1 31 (65.96%) PostgreSQL
2 29 (61.70%) Hadoop
3 12 (25.53%) Oracle Database
3 12 (25.53%) Oracle Database 11g
Development Applications
1 31 (65.96%) Git (software)
1 31 (65.96%) Jenkins
1 31 (65.96%) JIRA
1 31 (65.96%) Sonatype Nexus
2 29 (61.70%) Ant
2 29 (61.70%) JIRA Agile
2 29 (61.70%) JUnit
2 29 (61.70%) Liquibase
2 29 (61.70%) Maven
2 29 (61.70%) SonarQube
3 19 (40.43%) Bitbucket
4 2 (4.26%) Vagrant
General
1 1 (2.13%) Finance
1 1 (2.13%) Legal
1 1 (2.13%) Marketing
Job Titles
1 16 (34.04%) DevOps Engineer
2 15 (31.91%) Consultant
3 8 (17.02%) DevOps Consultant
4 7 (14.89%) Service Manager
5 5 (10.64%) Lead DevOps
6 4 (8.51%) Service Support Manager
6 4 (8.51%) Support Manager
7 2 (4.26%) Delivery Manager
7 2 (4.26%) IT Manager
7 2 (4.26%) Network Engineer
7 2 (4.26%) QA Manager
7 2 (4.26%) Release Manager
7 2 (4.26%) SC Cleared Network Engineer
7 2 (4.26%) Service Transition Manager
7 2 (4.26%) Transition Manager
8 1 (2.13%) 1st/2nd Line Support
8 1 (2.13%) 1st/2nd Line Support Engineer
8 1 (2.13%) 2nd Line Engineer
8 1 (2.13%) Junior DevOps
8 1 (2.13%) Service Architect
Libraries, Frameworks & Software Standards
1 31 (65.96%) Software Packaging
2 29 (61.70%) ELK Stack
2 29 (61.70%) MCollective
Miscellaneous
1 4 (8.51%) Virtual Team
2 1 (2.13%) Management Information System
2 1 (2.13%) User Experience
Operating Systems
1 31 (65.96%) Linux
2 26 (55.32%) CentOS
3 7 (14.89%) RancherOS
3 7 (14.89%) VyOS
4 5 (10.64%) Red Hat Enterprise Linux
5 1 (2.13%) Windows
5 1 (2.13%) Windows XP
Processes & Methodologies
1 41 (87.23%) Agile Software Development
2 35 (74.47%) DevOps
3 34 (72.34%) Configuration Management
4 31 (65.96%) Continuous Delivery
4 31 (65.96%) Continuous Integration
4 31 (65.96%) Scrum
5 29 (61.70%) Identity Management
6 28 (59.57%) Workflow
7 27 (57.45%) Stakeholder Management
8 22 (46.81%) Case Management
9 20 (42.55%) Coaching
10 13 (27.66%) ITIL
11 6 (12.77%) Service Design
12 5 (10.64%) Software Engineering
13 4 (8.51%) Project Management
13 4 (8.51%) Virtual Team Management
14 3 (6.38%) ITSM
14 3 (6.38%) PRINCE2
14 3 (6.38%) Release Management
14 3 (6.38%) Risk Management
Programming Languages
1 29 (61.70%) Shell Script
2 19 (40.43%) Ruby
Qualifications
1 42 (89.36%) SC Cleared
1 42 (89.36%) Security Cleared
2 18 (38.30%) CTC Cleared
3 7 (14.89%) DV Cleared
4 3 (6.38%) BC Cleared
4 3 (6.38%) BPSS Clearance
5 2 (4.26%) ITIL Certification
6 1 (2.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (4.26%) QA
1 2 (4.26%) SLA
2 1 (2.13%) ISO22301
System Software
1 31 (65.96%) vCloud
2 29 (61.70%) Docker
2 29 (61.70%) Postfix
2 29 (61.70%) Squid
3 2 (4.26%) VMware ESXi
4 1 (2.13%) Active Directory
Systems Management
1 31 (65.96%) Puppet
1 31 (65.96%) ZABBIX
2 29 (61.70%) Ansible
2 29 (61.70%) Kibana
2 29 (61.70%) Kubernetes
2 29 (61.70%) logstash
2 29 (61.70%) Rancher
2 29 (61.70%) Terraform
3 10 (21.28%) Consul
3 10 (21.28%) Packer
4 7 (14.89%) HAProxy
5 2 (4.26%) FortiGate
6 1 (2.13%) Casper Suite
Vendors
1 32 (68.09%) Oracle
1 32 (68.09%) VMware
2 29 (61.70%) Sonatype
3 21 (44.68%) Atlassian
4 10 (21.28%) AppDynamics
5 7 (14.89%) Vyatta
6 4 (8.51%) IBM
7 3 (6.38%) Microsoft
8 2 (4.26%) AlienVault
8 2 (4.26%) Cisco
8 2 (4.26%) Juniper
8 2 (4.26%) Palo Alto
8 2 (4.26%) ServiceNow
9 1 (2.13%) Adobe
9 1 (2.13%) Autodesk
9 1 (2.13%) LANDesk