The table below looks at the statistics for Service Management skills in IT contracts advertised for the Croydon region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 36 24 16
Rank change year-on-year
-12 -8
Contract jobs citing Service Management 11 9 1
As % of all contract IT jobs located in Croydon 3.91% 6.47% 1.15%
As % of the Processes & Methodologies category 4.45% 7.14% 1.67%
Number of daily rates quoted 1 6 1
Median daily rate £400 £375 £300
Median daily rate % change year-on-year
+6.66% +25.00%
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £15.63 £14.69
% change year-on-year
-7.20% +6.38%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
247 126 60
As % of all contract IT jobs located in Croydon 87.90% 90.65% 68.97%
Number of daily rates quoted 159 70 49
Median daily rate £418 £425 £430
Median daily rate % change year-on-year
-1.76% -1.16%
90% offered a daily rate of more than £322 £260 £250
10% offered a daily rate of more than £550 £525 £690
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 6 3 2
Median hourly rate £27.00 £27.78 £17.00
Median hourly rate % change year-on-year
-2.80% +63.41%
UK excluding London median hourly rate £30.00 £30.00 £26.98
% change year-on-year
- +11.21%

Service Management
Jobs Demand Trend in Croydon

The demand trend of contract jobs across the Croydon region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Croydon region.

Service Management Daily Rate Trend in Croydon

Service Management
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Croydon region.

Service Management Hourly Rate Trend in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 28 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Croydon region with a requirement for Service Management.

1 27 (79.41%) Security Cleared
2 26 (76.47%) SC Cleared
3 19 (55.88%) Agile Software Development
4 18 (52.94%) ITIL
4 18 (52.94%) Stakeholder Management
5 16 (47.06%) Oracle
5 16 (47.06%) Linux
5 16 (47.06%) Apache
5 16 (47.06%) Puppet
6 15 (44.12%) Jenkins
6 15 (44.12%) CentOS
6 15 (44.12%) ZABBIX
6 15 (44.12%) Configuration Management
7 14 (41.18%) DevOps
8 12 (35.29%) Scrum
9 10 (29.41%) VMware
9 10 (29.41%) PostgreSQL
9 10 (29.41%) SSH
9 10 (29.41%) Maven
9 10 (29.41%) CTC Cleared
9 10 (29.41%) Atlassian
9 10 (29.41%) Continuous Integration
9 10 (29.41%) Software Packaging
9 10 (29.41%) Ruby
9 10 (29.41%) Squid
9 10 (29.41%) JIRA
9 10 (29.41%) DNS
9 10 (29.41%) Ant
9 10 (29.41%) JUnit
9 10 (29.41%) Workflow

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (47.06%) Apache
2 10 (29.41%) Confluence
2 10 (29.41%) Elasticsearch
3 4 (11.76%) CMS
Applications
1 10 (29.41%) HipChat
Business Applications
1 1 (2.94%) Dynamics CRM
Cloud Services
1 10 (29.41%) Amazon AWS
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 10 (29.41%) DNS
1 10 (29.41%) OpenLDAP
1 10 (29.41%) OpenVPN
1 10 (29.41%) SSH
Database & Business Intelligence
1 10 (29.41%) Hadoop
1 10 (29.41%) PostgreSQL
2 6 (17.65%) SQL Server
Development Applications
1 15 (44.12%) Jenkins
2 10 (29.41%) Ant
2 10 (29.41%) Bitbucket
2 10 (29.41%) Git (software)
2 10 (29.41%) JIRA
2 10 (29.41%) JIRA Agile
2 10 (29.41%) JUnit
2 10 (29.41%) Liquibase
2 10 (29.41%) Maven
2 10 (29.41%) SonarQube
2 10 (29.41%) Sonatype Nexus
General
1 4 (11.76%) Finance
2 1 (2.94%) French Language
Job Titles
1 14 (41.18%) Service Manager
2 7 (20.59%) Senior Manager
3 6 (17.65%) Senior Service Manager
3 6 (17.65%) Technical Manager
4 5 (14.71%) Consultant
4 5 (14.71%) DevOps Consultant
4 5 (14.71%) DevOps Engineer
4 5 (14.71%) Lead DevOps
4 5 (14.71%) Technical Services Manager
5 4 (11.76%) Asset and Configuration Manager
5 4 (11.76%) Configuration Manager
5 4 (11.76%) Delivery Manager
5 4 (11.76%) Service Support Manager
5 4 (11.76%) Support Manager
5 4 (11.76%) Technical Support
5 4 (11.76%) Technical Support Manager
6 3 (8.82%) Services Delivery Manager
7 2 (5.88%) ITIL Manager
7 2 (5.88%) Technical Delivery Manager
8 1 (2.94%) Governance Manager
Libraries, Frameworks & Software Standards
1 10 (29.41%) ELK Stack
1 10 (29.41%) MCollective
1 10 (29.41%) Software Packaging
2 1 (2.94%) .NET
Miscellaneous
1 4 (11.76%) CMDB
2 2 (5.88%) Management Information System
3 1 (2.94%) Fintech
Operating Systems
1 16 (47.06%) Linux
2 15 (44.12%) CentOS
3 6 (17.65%) Red Hat Enterprise Linux
3 6 (17.65%) Windows
4 5 (14.71%) Windows Server 2012
5 1 (2.94%) Windows Server
Processes & Methodologies
1 19 (55.88%) Agile Software Development
2 18 (52.94%) ITIL
2 18 (52.94%) Stakeholder Management
3 15 (44.12%) Configuration Management
4 14 (41.18%) DevOps
5 12 (35.29%) Scrum
6 10 (29.41%) Case Management
6 10 (29.41%) Coaching
6 10 (29.41%) Continuous Delivery
6 10 (29.41%) Continuous Integration
6 10 (29.41%) Identity Management
6 10 (29.41%) Workflow
7 6 (17.65%) Service Delivery
8 5 (14.71%) Software Engineering
9 3 (8.82%) ITSM
10 2 (5.88%) Release Management
10 2 (5.88%) Service Design
11 1 (2.94%) Open Source
11 1 (2.94%) People Management
11 1 (2.94%) Portfolio Management
Programming Languages
1 10 (29.41%) Ruby
1 10 (29.41%) Shell Script
2 1 (2.94%) SQL
Qualifications
1 27 (79.41%) Security Cleared
2 26 (76.47%) SC Cleared
3 10 (29.41%) CTC Cleared
Quality Assurance & Compliance
1 3 (8.82%) Disclosure Scotland
2 1 (2.94%) QA
2 1 (2.94%) SLA
System Software
1 10 (29.41%) Docker
1 10 (29.41%) Postfix
1 10 (29.41%) Squid
1 10 (29.41%) vCloud
Systems Management
1 16 (47.06%) Puppet
2 15 (44.12%) ZABBIX
3 10 (29.41%) Ansible
3 10 (29.41%) Kibana
3 10 (29.41%) Kubernetes
3 10 (29.41%) logstash
3 10 (29.41%) Rancher
3 10 (29.41%) Terraform
Vendors
1 16 (47.06%) Oracle
2 10 (29.41%) Atlassian
2 10 (29.41%) Sonatype
2 10 (29.41%) VMware
3 7 (20.59%) ServiceNow
4 6 (17.65%) Microsoft
4 6 (17.65%) Red Hat