The first table below looks at the demand for ITIL skills in IT contracts advertised for the Croydon region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 6 8 16
Rank change year-on-year
+2 +8
Contract jobs citing ITIL 20 6 11
As % of all contract IT jobs located in Croydon 18.87% 9.23% 6.92%
As % of the Processes & Methodologies category 29.85% 12.77% 8.80%
Number of daily rates quoted 11 4 8
Average daily rate £288 £438 £410
Average daily rate % change year-on-year
-34.28% +6.70%
90% offered a daily rate of more than £153 £394 £225
10% offered a daily rate of more than £438 £475 £494
UK excluding London average daily rate £335 £334 £325
% change year-on-year
+0.29% +2.76%
Number of hourly rates quoted 0 1 0
Average hourly rate - £11.50 -
UK excluding London average hourly rate £16.50 £18.40 £16.16
% change year-on-year
-10.32% +13.86%
Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
67 47 125
As % of all contract IT jobs located in Croydon 63.21% 72.31% 78.62%
Number of daily rates quoted 47 31 85
Average daily rate £450 £425 £475
Average daily rate % change year-on-year
+5.88% -10.52%
90% offered a daily rate of more than £275 £325 £325
10% offered a daily rate of more than £575 £500 £638
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 0 2 0
Average hourly rate - £15.75 -
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITIL
London

ITIL
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Croydon

ITIL
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Croydon region.

ITIL Daily Rate Trend in Croydon

ITIL
Daily Rate Histogram in Croydon

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Croydon region over the 3 months to 18 April 2014.

ITIL Daily Rate Histogram in Croydon

ITIL
Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Croydon region.

ITIL Hourly Rate Trend in Croydon

ITIL
Top 30 Related IT Skills in Croydon

For the 6 months to 18 April 2014, IT contractor jobs across the Croydon region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 14 (51.85%) MS Office
1 14 (51.85%) Windows
2 11 (40.74%) Microsoft
2 11 (40.74%) Active Directory
3 8 (29.63%) Windows 7
4 7 (25.93%) VMware Infrastructure
4 7 (25.93%) VMware
5 5 (18.52%) Hyper-V
5 5 (18.52%) SAN
6 4 (14.81%) CheckPoint
6 4 (14.81%) Oracle
6 4 (14.81%) SharePoint
6 4 (14.81%) VPN
6 4 (14.81%) ISO/IEC 27001
6 4 (14.81%) Degree
6 4 (14.81%) Computer Science
6 4 (14.81%) VMware ESX
6 4 (14.81%) Firewall
6 4 (14.81%) IPsec
6 4 (14.81%) VMware ESXi
6 4 (14.81%) ITIL V3
6 4 (14.81%) Capacity Management
7 3 (11.11%) F5
7 3 (11.11%) Network Monitoring
7 3 (11.11%) Finance
7 3 (11.11%) SCOM
7 3 (11.11%) Network Security
7 3 (11.11%) Windows Server 2008
7 3 (11.11%) Red Hat Enterprise Linux
7 3 (11.11%) NAS

ITIL
Top Related IT Skills in Croydon by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Croydon region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) SharePoint
2 3 (11.11%) SharePoint 2010
2 3 (11.11%) MS Exchange
3 2 (7.41%) IIS
3 2 (7.41%) Lync
4 1 (3.70%) Exchange Server 2010
Applications
1 14 (51.85%) MS Office
2 3 (11.11%) MS Excel
3 2 (7.41%) MS Project
3 2 (7.41%) MS Visio
Cloud Services
1 1 (3.70%) SaaS
Communications & Networking
1 5 (18.52%) SAN
2 4 (14.81%) VPN
2 4 (14.81%) Firewall
2 4 (14.81%) IPsec
3 3 (11.11%) Network Security
3 3 (11.11%) NAS
3 3 (11.11%) LAN
3 3 (11.11%) WAN
3 3 (11.11%) TCP/IP
4 2 (7.41%) MPLS
4 2 (7.41%) LDAP
4 2 (7.41%) DHCP
4 2 (7.41%) FTP
4 2 (7.41%) HTTP
4 2 (7.41%) VoIP
4 2 (7.41%) DNS
4 2 (7.41%) HTTPS
4 2 (7.41%) SSL
4 2 (7.41%) Wireless
4 2 (7.41%) Unified Communications
Development Applications
1 2 (7.41%) Visual Studio
General
1 3 (11.11%) Finance
2 1 (3.70%) Local Government
Job Titles
1 10 (37.04%) Analyst
2 9 (33.33%) Service Analyst
2 9 (33.33%) Service Desk Analyst
3 6 (22.22%) Help Desk Support
4 5 (18.52%) Help Desk Analyst
5 4 (14.81%) Support Analyst
5 4 (14.81%) IT Support
5 4 (14.81%) Help Desk Support Analyst
5 4 (14.81%) IT Support Analyst
6 3 (11.11%) Technical Support Analyst
6 3 (11.11%) Technical Services Analyst
6 3 (11.11%) Technical Analyst
6 3 (11.11%) Technical Support
6 3 (11.11%) Network Engineer
7 2 (7.41%) Systems Support
7 2 (7.41%) Systems Administrator
7 2 (7.41%) 1st Line Support
7 2 (7.41%) 2nd Line Network Engineer
7 2 (7.41%) Planning Manager
7 2 (7.41%) Administrator
Libraries, Frameworks & Software Standards
1 2 (7.41%) J2EE
2 1 (3.70%) Application Packaging
Miscellaneous
1 4 (14.81%) Computer Science
2 2 (7.41%) Taxonomies
2 2 (7.41%) Enterprise Software
3 1 (3.70%) Management Information System
3 1 (3.70%) Clustering
3 1 (3.70%) Blackberry
Operating Systems
1 14 (51.85%) Windows
2 8 (29.63%) Windows 7
3 3 (11.11%) Windows Server 2008
3 3 (11.11%) Red Hat Enterprise Linux
3 3 (11.11%) UNIX
3 3 (11.11%) Linux
4 2 (7.41%) Windows XP
5 1 (3.70%) Windows Server 2012
5 1 (3.70%) Windows Server 2003
Processes & Methodologies
1 4 (14.81%) ITIL V3
1 4 (14.81%) Capacity Management
2 3 (11.11%) Network Monitoring
2 3 (11.11%) Service Management
3 2 (7.41%) Configuration Management
3 2 (7.41%) Capacity Planning
3 2 (7.41%) Load Balancing
3 2 (7.41%) Workflow
3 2 (7.41%) Information Management
3 2 (7.41%) ITIL V2
4 1 (3.70%) Root Cause Analysis
4 1 (3.70%) Incident Management
4 1 (3.70%) Stakeholder Management
4 1 (3.70%) Risk Management
4 1 (3.70%) Problem Management
4 1 (3.70%) Matrix Management
4 1 (3.70%) Release Management
4 1 (3.70%) User Acceptance Testing
4 1 (3.70%) Investment Management
4 1 (3.70%) PRINCE2
Programming Languages
1 3 (11.11%) SQL
2 2 (7.41%) Python
2 2 (7.41%) Java
2 2 (7.41%) Perl
3 1 (3.70%) C
3 1 (3.70%) VBScript
Qualifications
1 4 (14.81%) Degree
2 3 (11.11%) MCSE
2 3 (11.11%) MCSA
2 3 (11.11%) Microsoft Certification
3 2 (7.41%) HND
3 2 (7.41%) MCSM
4 1 (3.70%) SC Cleared
4 1 (3.70%) Security Cleared
4 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 4 (14.81%) ISO/IEC 27001
2 3 (11.11%) SLA
System Software
1 11 (40.74%) Active Directory
2 7 (25.93%) VMware Infrastructure
3 5 (18.52%) Hyper-V
4 4 (14.81%) VMware ESX
4 4 (14.81%) VMware ESXi
5 2 (7.41%) Forefront TMG
5 2 (7.41%) UAG
5 2 (7.41%) Samba
6 1 (3.70%) Microsoft App-V
6 1 (3.70%) Microsoft Virtual Server
6 1 (3.70%) Terminal Services
Systems Management
1 3 (11.11%) SCOM
2 2 (7.41%) Norton AntiVirus
3 1 (3.70%) AppDNA
3 1 (3.70%) SCCM
3 1 (3.70%) SCVMM
3 1 (3.70%) HP Data Protector
Vendors
1 11 (40.74%) Microsoft
2 7 (25.93%) VMware
3 4 (14.81%) CheckPoint
3 4 (14.81%) Oracle
4 3 (11.11%) F5
4 3 (11.11%) Cisco
4 3 (11.11%) NetApp
4 3 (11.11%) Red Hat
4 3 (11.11%) Citrix
4 3 (11.11%) HP
5 2 (7.41%) Dell
5 2 (7.41%) BMC
5 2 (7.41%) Symantec
5 2 (7.41%) Stonesoft
5 2 (7.41%) Aruba
6 1 (3.70%) ServiceNow
6 1 (3.70%) Brocade
6 1 (3.70%) 3PAR
6 1 (3.70%) SAP