The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 131 99 98
Rank change year-on-year
-32 -1
Contract jobs citing ITSM 13 32 15
As % of all contract IT jobs located in the South West 0.42% 1.12% 0.73%
As % of the Processes & Methodologies category 0.56% 1.48% 1.03%
Number of daily rates quoted 11 19 7
Average daily rate
Keep up to 90%
of your Daily Rate
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£390 £375 £413
Average daily rate % change year-on-year
+4.00% -9.09%
90% offered a daily rate of more than £165 £255 £392
10% offered a daily rate of more than £450 £470 £458
UK excluding London average daily rate £384 £375 £375
% change year-on-year
+2.26% -
Number of hourly rates quoted 0 3 1
Average hourly rate - £24.50 £15.50
Average hourly rate % change year-on-year
- +58.06%
UK excluding London average hourly rate £14.13 £16.88 £19.00
% change year-on-year
-16.29% -11.18%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2330 2162 1452
As % of all contract IT jobs located in the South West 75.60% 75.36% 70.42%
Number of daily rates quoted 1557 1439 915
Average daily rate £388 £375 £375
Average daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £500 £500 £484
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.61%
Number of hourly rates quoted 111 112 64
Average hourly rate £38.00 £33.84 £25.75
Average hourly rate % change year-on-year
+12.29% +31.41%
90% offered a hourly rate of more than £18.87 £16.50 £12.50
10% offered a hourly rate of more than £55.00 £42.50 £41.25
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 7 July 2015.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +8 4 £413 +26.92%
Bristol -6 4 £278 -6.32% 1
Wiltshire -2 2 £381 -15.38% 4
Devon - 1 - -
Dorset - 1 £500 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 7 July 2015, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 28 (87.50%) Service Management
2 25 (78.13%) ITIL
3 10 (31.25%) Project Management
4 9 (28.13%) Finance
4 9 (28.13%) PRINCE2
5 8 (25.00%) Security Cleared
5 8 (25.00%) PRINCE2 Practitioner
5 8 (25.00%) SC Cleared
6 7 (21.88%) Service Delivery
7 6 (18.75%) Telecoms
7 6 (18.75%) SLA
7 6 (18.75%) Microsoft
8 5 (15.63%) LAN
8 5 (15.63%) WAN
8 5 (15.63%) Windows
8 5 (15.63%) Change Management
9 4 (12.50%) MS Office
9 4 (12.50%) COBIT
10 3 (9.38%) Banking
10 3 (9.38%) TOGAF
10 3 (9.38%) MS Excel
10 3 (9.38%) Active Directory
10 3 (9.38%) Cisco
10 3 (9.38%) ITIL Certification
10 3 (9.38%) Wireless
10 3 (9.38%) ITIL V2
11 2 (6.25%) Analytical Skills
11 2 (6.25%) Quality Management
11 2 (6.25%) Stakeholder Management
11 2 (6.25%) MS Exchange

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 7 July 2015, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.25%) MS Exchange
2 1 (3.13%) Exchange Server 2003
2 1 (3.13%) IIS
Applications
1 4 (12.50%) MS Office
2 3 (9.38%) MS Excel
3 1 (3.13%) MS Visio
3 1 (3.13%) MS PowerPoint
Business Applications
1 1 (3.13%) SAP Oil and Gas
1 1 (3.13%) assyst
1 1 (3.13%) Oracle EBS R12
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 5 (15.63%) WAN
1 5 (15.63%) LAN
2 3 (9.38%) Wireless
3 2 (6.25%) DHCP
3 2 (6.25%) TCP/IP
3 2 (6.25%) DNS
4 1 (3.13%) SAN
4 1 (3.13%) Internet
4 1 (3.13%) Firewall
4 1 (3.13%) VPN
4 1 (3.13%) VLAN
4 1 (3.13%) NAS
4 1 (3.13%) Multicast
4 1 (3.13%) VoIP
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) Oracle Database
Development Applications
1 1 (3.13%) Toad
General
1 9 (28.13%) Finance
2 6 (18.75%) Telecoms
3 3 (9.38%) Banking
4 1 (3.13%) Retail
4 1 (3.13%) Retail Banking
4 1 (3.13%) Marketing
4 1 (3.13%) Electronics
4 1 (3.13%) Manufacturing
Job Titles
1 9 (28.13%) Service Manager
2 8 (25.00%) Project Manager
3 7 (21.88%) Infrastructure Manager
4 6 (18.75%) Infrastructure Project Manager
5 4 (12.50%) Architect
6 3 (9.38%) Analyst
6 3 (9.38%) IT Project Manager
6 3 (9.38%) Network Manager
6 3 (9.38%) Delivery Manager
6 3 (9.38%) IT Services Manager
6 3 (9.38%) IT Infrastructure Manager
6 3 (9.38%) IT Infrastructure Project Manager
6 3 (9.38%) Services Delivery Manager
6 3 (9.38%) Service Architect
7 2 (6.25%) Network Services Manager
8 1 (3.13%) Service Design Architect
8 1 (3.13%) ITIL Process Owner
8 1 (3.13%) ICT Support Analyst
8 1 (3.13%) Financial Services Business Analyst
8 1 (3.13%) Customer Services Manager
Libraries, Frameworks & Software Standards
1 1 (3.13%) J2EE
Miscellaneous
1 2 (6.25%) Analytical Skills
2 1 (3.13%) Data Centre
2 1 (3.13%) Blackberry
2 1 (3.13%) DTV
2 1 (3.13%) Management Information System
2 1 (3.13%) Computer Science
Operating Systems
1 5 (15.63%) Windows
2 2 (6.25%) Windows 7
3 1 (3.13%) Windows 8
3 1 (3.13%) Solaris
3 1 (3.13%) Linux
3 1 (3.13%) Windows XP
3 1 (3.13%) Windows Server 2003
3 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 28 (87.50%) Service Management
2 25 (78.13%) ITIL
3 10 (31.25%) Project Management
4 9 (28.13%) PRINCE2
5 7 (21.88%) Service Delivery
6 5 (15.63%) Change Management
7 3 (9.38%) ITIL V2
7 3 (9.38%) TOGAF
8 2 (6.25%) Dependency Management
8 2 (6.25%) Quality Management
8 2 (6.25%) Programme Management
8 2 (6.25%) Stakeholder Management
8 2 (6.25%) Incident Management
8 2 (6.25%) Resource Management
9 1 (3.13%) Problem Management
9 1 (3.13%) Digital Marketing
9 1 (3.13%) Time Management
9 1 (3.13%) ITIL V3
9 1 (3.13%) Business Continuity
9 1 (3.13%) GAP Analysis
Programming Languages
1 2 (6.25%) SQL
2 1 (3.13%) Shell Script
2 1 (3.13%) Java
2 1 (3.13%) PL/SQL
Qualifications
1 8 (25.00%) PRINCE2 Practitioner
1 8 (25.00%) SC Cleared
1 8 (25.00%) Security Cleared
2 3 (9.38%) ITIL Certification
3 2 (6.25%) Degree
4 1 (3.13%) ITIL Foundation Certificate
4 1 (3.13%) Network+ Certification
4 1 (3.13%) MCITP
4 1 (3.13%) DV Cleared
4 1 (3.13%) MCP
4 1 (3.13%) MCSE
4 1 (3.13%) MCSA
4 1 (3.13%) Microsoft Certification
4 1 (3.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (18.75%) SLA
2 4 (12.50%) COBIT
System Software
1 3 (9.38%) Active Directory
2 1 (3.13%) Xen
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) VMware ESXi
Systems Management
1 1 (3.13%) Oracle Enterprise Manager
1 1 (3.13%) BMC PATROL
1 1 (3.13%) WSUS
1 1 (3.13%) SCOM
1 1 (3.13%) McAfee ePO
Vendors
1 6 (18.75%) Microsoft
2 3 (9.38%) Cisco
3 2 (6.25%) VMware
3 2 (6.25%) ServiceNow
3 2 (6.25%) Oracle
3 2 (6.25%) Citrix
4 1 (3.13%) BMC
4 1 (3.13%) Siemens
4 1 (3.13%) McAfee
4 1 (3.13%) SAP
4 1 (3.13%) Siebel
4 1 (3.13%) Sun
4 1 (3.13%) Dell