The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 130 92 113
Rank change year-on-year
-38 +21
Contract jobs citing ITSM 12 16 22
As % of all contract IT jobs located in the South West 0.36% 0.73% 0.72%
As % of the Processes & Methodologies category 0.50% 1.02% 1.03%
Number of daily rates quoted 6 5 4
Average daily rate
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£575 £325 £425
Average daily rate % change year-on-year
+76.92% -23.52%
90% offered a daily rate of more than £498 £212 £348
10% offered a daily rate of more than £600 £429 £468
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 2 1 0
Average hourly rate £20.75 £45.00 -
Average hourly rate % change year-on-year
-53.88% -
UK excluding London average hourly rate £16.50 £14.00 £17.00
% change year-on-year
+17.85% -17.64%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2414 1564 2145
As % of all contract IT jobs located in the South West 72.78% 70.90% 69.78%
Number of daily rates quoted 1603 1054 1274
Average daily rate £399 £370 £375
Average daily rate % change year-on-year
+7.70% -1.33%
90% offered a daily rate of more than £275 £264 £250
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 81 77 148
Average hourly rate £32.50 £25.00 £30.00
Average hourly rate % change year-on-year
+30.00% -16.66%
90% offered a hourly rate of more than £15.70 £11.00 £15.41
10% offered a hourly rate of more than £40.50 £43.00 £47.35
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 18 September 2014.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 4 - - 1
Wiltshire -12 3 £525 +5.52% 4
Devon - 3 £600 -
Bristol -20 2 - - 4
Somerset - - - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 18 September 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 49 (84.48%) Service Management
2 46 (79.31%) ITIL
3 22 (37.93%) SLA
4 20 (34.48%) Windows
4 20 (34.48%) ITIL Foundation Certificate
5 18 (31.03%) Microsoft
6 15 (25.86%) Service Delivery
6 15 (25.86%) Management Information System
6 15 (25.86%) VMware
6 15 (25.86%) Windows 7
7 14 (24.14%) VMware Infrastructure
7 14 (24.14%) Microsoft Certification
7 14 (24.14%) MCP
8 12 (20.69%) Front Office
8 12 (20.69%) Back Office
8 12 (20.69%) Workflow
8 12 (20.69%) Statistics
8 12 (20.69%) Capacity Planning
8 12 (20.69%) ITIL V3
9 11 (18.97%) Security Cleared
9 11 (18.97%) Risk Analysis
9 11 (18.97%) User Acceptance Testing
9 11 (18.97%) PRINCE2
10 10 (17.24%) Project Management
11 9 (15.52%) Configuration Management
11 9 (15.52%) Process Management
11 9 (15.52%) Finance
11 9 (15.52%) Risk Management
11 9 (15.52%) SC Cleared
12 8 (13.79%) ServiceNow

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 18 September 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.45%) IBM Notes
1 2 (3.45%) SharePoint
2 1 (1.72%) Blackberry Enterprise Server
2 1 (1.72%) Lotus Domino
Applications
1 3 (5.17%) MS Excel
2 1 (1.72%) MS Office
Business Applications
1 3 (5.17%) Remedy ITSM
2 2 (3.45%) assyst
Cloud Services
1 1 (1.72%) SaaS
Communications & Networking
1 2 (3.45%) VPN
2 1 (1.72%) DNS
2 1 (1.72%) SSL
2 1 (1.72%) Internet
2 1 (1.72%) Nortel Meridian
2 1 (1.72%) LDAP
2 1 (1.72%) LAN
2 1 (1.72%) WAN
2 1 (1.72%) DHCP
Database & Business Intelligence
1 3 (5.17%) DB2
2 1 (1.72%) Relational Database
2 1 (1.72%) SQL Server
Development Applications
1 1 (1.72%) MSI
General
1 12 (20.69%) Front Office
1 12 (20.69%) Back Office
2 9 (15.52%) Finance
3 2 (3.45%) Telecoms
4 1 (1.72%) Automotive
4 1 (1.72%) Legal
4 1 (1.72%) Publishing
Job Titles
1 13 (22.41%) Service Manager
2 12 (20.69%) Support Engineer
3 9 (15.52%) Network Support
4 8 (13.79%) Network Support Engineer
4 8 (13.79%) Network Engineer
5 7 (12.07%) Lead Network Engineer
6 5 (8.62%) Head of Service Management
6 5 (8.62%) Windows Support Engineer
6 5 (8.62%) Service Transition Manager
6 5 (8.62%) Analyst
6 5 (8.62%) Transition Manager
6 5 (8.62%) Contracts Manager
7 4 (6.90%) Developer
8 3 (5.17%) Consultant
8 3 (5.17%) Support Analyst
8 3 (5.17%) Configuration Manager
8 3 (5.17%) Technical Architect
8 3 (5.17%) Architect
8 3 (5.17%) Team Leader
8 3 (5.17%) Help Desk Team Lead
Libraries, Frameworks & Software Standards
1 5 (8.62%) Web Services
2 2 (3.45%) XML
3 1 (1.72%) Ajax
3 1 (1.72%) HTML
3 1 (1.72%) CSS
3 1 (1.72%) JDBC
3 1 (1.72%) SOAP
Miscellaneous
1 15 (25.86%) Management Information System
2 12 (20.69%) Statistics
3 6 (10.34%) CMDB
4 3 (5.17%) IBM Mainframe
4 3 (5.17%) Open Source
4 3 (5.17%) Mainframe
5 2 (3.45%) Blackberry
6 1 (1.72%) EPoS
6 1 (1.72%) Data Protection Act
6 1 (1.72%) Video Conferencing
6 1 (1.72%) iPhone
6 1 (1.72%) iPad
6 1 (1.72%) User Experience
Operating Systems
1 20 (34.48%) Windows
2 15 (25.86%) Windows 7
3 3 (5.17%) UNIX
3 3 (5.17%) zOS
4 1 (1.72%) Mac OS
4 1 (1.72%) Windows XP
4 1 (1.72%) Apple iOS
Processes & Methodologies
1 49 (84.48%) Service Management
2 46 (79.31%) ITIL
3 15 (25.86%) Service Delivery
4 12 (20.69%) Capacity Planning
4 12 (20.69%) ITIL V3
4 12 (20.69%) Workflow
5 11 (18.97%) PRINCE2
5 11 (18.97%) Risk Analysis
5 11 (18.97%) User Acceptance Testing
6 10 (17.24%) Project Management
7 9 (15.52%) Configuration Management
7 9 (15.52%) Process Management
7 9 (15.52%) Risk Management
8 6 (10.34%) Process Improvement
9 5 (8.62%) Time Management
9 5 (8.62%) Change Management
10 4 (6.90%) Incident Management
10 4 (6.90%) Information Assurance
10 4 (6.90%) Stakeholder Management
11 3 (5.17%) Agile Software Development
Programming Languages
1 5 (8.62%) JavaScript
2 4 (6.90%) SQL
3 3 (5.17%) C#
3 3 (5.17%) Delphi
3 3 (5.17%) Java
Qualifications
1 20 (34.48%) ITIL Foundation Certificate
2 14 (24.14%) MCP
2 14 (24.14%) Microsoft Certification
3 11 (18.97%) Security Cleared
4 9 (15.52%) SC Cleared
5 5 (8.62%) PRINCE2 Practitioner
5 5 (8.62%) ISEB Practitioner
5 5 (8.62%) ISEB
6 1 (1.72%) Cisco Certification
6 1 (1.72%) CCNP
6 1 (1.72%) CCNA
6 1 (1.72%) Degree
6 1 (1.72%) ITIL Certification
6 1 (1.72%) NVQ Level 4
6 1 (1.72%) DV Cleared
Quality Assurance & Compliance
1 22 (37.93%) SLA
2 1 (1.72%) COBIT
System Software
1 14 (24.14%) VMware Infrastructure
2 1 (1.72%) Active Directory
2 1 (1.72%) Microsoft App-V
Systems Management
1 1 (1.72%) SCCM
Vendors
1 18 (31.03%) Microsoft
2 15 (25.86%) VMware
3 8 (13.79%) ServiceNow
4 4 (6.90%) Oracle
5 3 (5.17%) SAP
5 3 (5.17%) Sun
5 3 (5.17%) IBM
5 3 (5.17%) Remedy
6 2 (3.45%) BMC
6 2 (3.45%) Lotus
7 1 (1.72%) Cisco
7 1 (1.72%) Nortel
7 1 (1.72%) Citrix
7 1 (1.72%) Altiris
7 1 (1.72%) LANDesk
Wiltshire
Interquest - IQ ESM
Rate: £400 - £500 per day
Posted: Yesterday
Cheltenham
Capita - ITMS
Rate: £450 - £550 per day
Posted: 14 days ago