The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 130 96 116
Rank change year-on-year
-34 +20
Contract jobs citing ITSM 14 12 22
As % of all contract IT jobs located in the South West 0.41% 0.57% 0.74%
As % of the Processes & Methodologies category 0.56% 0.80% 1.08%
Number of daily rates quoted 7 7 4
Average daily rate
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£600 £325 £425
Average daily rate % change year-on-year
+84.61% -23.52%
UK excluding London average daily rate £405 £375 £338
% change year-on-year
+8.00% +11.11%
Number of hourly rates quoted 2 0 0
Average hourly rate £20.75 - -
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2479 1501 2044
As % of all contract IT jobs located in the South West 73.43% 70.77% 68.38%
Number of daily rates quoted 1678 997 1187
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £288 £250 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 102 92 148
Average hourly rate £28.50 £27.50 £31.00
Average hourly rate % change year-on-year
+3.63% -11.29%
90% offered a hourly rate of more than £13.45 £12.75 £13.00
10% offered a hourly rate of more than £47.50 £41.50 £47.50
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 23 October 2014.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -30 4 £600 +84.61% 9
Devon - 4 £600 -
Wiltshire -15 3 £348 -18.23% 4
Gloucestershire - 3 - -
Somerset - - - - 3
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 23 October 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 27 (75.00%) Service Management
2 25 (69.44%) ITIL
3 11 (30.56%) Project Management
3 11 (30.56%) ITIL V3
4 10 (27.78%) PRINCE2
4 10 (27.78%) SLA
5 9 (25.00%) Configuration Management
6 8 (22.22%) Process Management
7 7 (19.44%) ServiceNow
8 6 (16.67%) Process Improvement
9 5 (13.89%) Information Assurance
9 5 (13.89%) Service Delivery
9 5 (13.89%) Finance
9 5 (13.89%) Windows
10 4 (11.11%) JavaScript
10 4 (11.11%) SQL
10 4 (11.11%) IBM
10 4 (11.11%) ISEB
10 4 (11.11%) Mainframe
10 4 (11.11%) Management Information System
10 4 (11.11%) Risk Management
10 4 (11.11%) Stakeholder Management
10 4 (11.11%) Agile Software Development
10 4 (11.11%) TOGAF
10 4 (11.11%) ISEB Practitioner
10 4 (11.11%) Software Engineering
10 4 (11.11%) Systems Analysis
10 4 (11.11%) Security Cleared
10 4 (11.11%) Data Architecture
10 4 (11.11%) IBM Mainframe

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 23 October 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) IBM Notes
1 1 (2.78%) Lotus Domino
1 1 (2.78%) SharePoint
Business Applications
1 3 (8.33%) Remedy ITSM
2 1 (2.78%) assyst
Communications & Networking
1 1 (2.78%) DHCP
1 1 (2.78%) VPN
1 1 (2.78%) DNS
Database & Business Intelligence
1 3 (8.33%) DB2
General
1 5 (13.89%) Finance
2 1 (2.78%) Automotive
2 1 (2.78%) Publishing
Job Titles
1 11 (30.56%) Service Manager
2 7 (19.44%) Architect
3 5 (13.89%) Head of Service Management
4 4 (11.11%) Transition Manager
4 4 (11.11%) Technical Architect
4 4 (11.11%) Service Transition Manager
5 3 (8.33%) Service Level Manager
5 3 (8.33%) Configuration Manager
5 3 (8.33%) Developer
6 2 (5.56%) Analyst
6 2 (5.56%) Consultant
6 2 (5.56%) Help Desk Manager
6 2 (5.56%) Team Leader
6 2 (5.56%) Help Desk Team Lead
6 2 (5.56%) Service Desk Manager
6 2 (5.56%) Service Desk Team Leader
7 1 (2.78%) Delivery Manager
7 1 (2.78%) Service Management Consultant
7 1 (2.78%) Services Delivery Manager
7 1 (2.78%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (8.33%) Web Services
2 1 (2.78%) Ajax
2 1 (2.78%) HTML
2 1 (2.78%) CSS
Miscellaneous
1 4 (11.11%) Mainframe
1 4 (11.11%) Management Information System
1 4 (11.11%) IBM Mainframe
1 4 (11.11%) CMDB
2 3 (8.33%) Open Source
3 1 (2.78%) User Experience
3 1 (2.78%) Reference Data
3 1 (2.78%) Data Integration
3 1 (2.78%) Data Protection Act
3 1 (2.78%) PMI
3 1 (2.78%) EPoS
3 1 (2.78%) Blackberry
Operating Systems
1 5 (13.89%) Windows
2 3 (8.33%) UNIX
2 3 (8.33%) zOS
3 1 (2.78%) Mac OS
3 1 (2.78%) Apple iOS
Processes & Methodologies
1 27 (75.00%) Service Management
2 25 (69.44%) ITIL
3 11 (30.56%) Project Management
3 11 (30.56%) ITIL V3
4 10 (27.78%) PRINCE2
5 9 (25.00%) Configuration Management
6 8 (22.22%) Process Management
7 6 (16.67%) Process Improvement
8 5 (13.89%) Information Assurance
8 5 (13.89%) Service Delivery
9 4 (11.11%) Risk Management
9 4 (11.11%) Stakeholder Management
9 4 (11.11%) Agile Software Development
9 4 (11.11%) TOGAF
9 4 (11.11%) Software Engineering
9 4 (11.11%) Systems Analysis
9 4 (11.11%) Data Architecture
9 4 (11.11%) Product Management
9 4 (11.11%) Enterprise Architecture
10 3 (8.33%) Continuous Improvement
Programming Languages
1 4 (11.11%) JavaScript
1 4 (11.11%) SQL
2 3 (8.33%) C#
2 3 (8.33%) Delphi
2 3 (8.33%) Java
Qualifications
1 4 (11.11%) ISEB
1 4 (11.11%) ISEB Practitioner
1 4 (11.11%) Security Cleared
1 4 (11.11%) PRINCE2 Practitioner
1 4 (11.11%) ITIL Foundation Certificate
2 3 (8.33%) SC Cleared
3 2 (5.56%) ITIL Certification
4 1 (2.78%) DV Cleared
4 1 (2.78%) PMI Certification
Quality Assurance & Compliance
1 10 (27.78%) SLA
2 1 (2.78%) COBIT
Vendors
1 7 (19.44%) ServiceNow
2 4 (11.11%) IBM
3 3 (8.33%) Remedy
3 3 (8.33%) Microsoft
3 3 (8.33%) Sun
3 3 (8.33%) Oracle
3 3 (8.33%) SAP
4 1 (2.78%) LANDesk
4 1 (2.78%) VMware
4 1 (2.78%) BMC
4 1 (2.78%) Lotus
Wiltshire
Interquest - IQ ESM
Rate: £400 - £500 per day
Posted: 16 days ago