The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 140 140 137
Rank change year-on-year
0 -3
Contract jobs citing ITSM 4 14 13
As % of all contract IT jobs located in the South West 0.14% 0.42% 0.41%
As % of the Processes & Methodologies category 0.18% 0.54% 0.54%
Number of daily rates quoted 2 5 7
Median daily rate £345 £450 £450
Median daily rate % change year-on-year
-23.33% -
90% offered a daily rate of more than £317 £141 £365
10% offered a daily rate of more than £373 £528 £570
UK excluding London median daily rate £375 £375 £400
% change year-on-year
- -6.25%
Number of hourly rates quoted 2 1 1
Median hourly rate £13.25 £11.50 £25.00
Median hourly rate % change year-on-year
+15.21% -54.00%
UK excluding London median hourly rate £14.50 £20.38 £15.50
% change year-on-year
-28.83% +31.45%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2214 2605 2419
As % of all contract IT jobs located in the South West 77.90% 77.92% 75.95%
Number of daily rates quoted 1494 1740 1598
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £280 £275 £275
10% offered a daily rate of more than £550 £512 £520
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 115 136 89
Median hourly rate £33.00 £39.25 £34.50
Median hourly rate % change year-on-year
-15.92% +13.76%
90% offered a hourly rate of more than £20.00 £25.50 £16.00
10% offered a hourly rate of more than £48.00 £55.00 £42.50
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

ITSM
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +14 1 - - 2
Wiltshire +5 1 £380 -34.53%
Gloucestershire +2 1 - -
Dorset 0 1 £310 - 2
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for ITSM.

1 14 (87.50%) Service Management
2 8 (50.00%) Microsoft
3 7 (43.75%) ITIL
3 7 (43.75%) Security Cleared
4 6 (37.50%) SC Cleared
4 6 (37.50%) Windows
4 6 (37.50%) MS Excel
4 6 (37.50%) Management Information System
5 5 (31.25%) Project Management
5 5 (31.25%) Degree
6 4 (25.00%) IT Governance
6 4 (25.00%) Computer Science
6 4 (25.00%) Life Science
6 4 (25.00%) Use Case
6 4 (25.00%) Business Analysis
6 4 (25.00%) Strategic Planning
6 4 (25.00%) Windows 7
6 4 (25.00%) Analytical Skills
6 4 (25.00%) Pharmaceutical
6 4 (25.00%) Service Delivery
6 4 (25.00%) Manufacturing
6 4 (25.00%) Data Mining
6 4 (25.00%) SQL
6 4 (25.00%) Crystal Reports
6 4 (25.00%) SAP
6 4 (25.00%) Active Directory
6 4 (25.00%) BusinessObjects
6 4 (25.00%) Salesforce.com
6 4 (25.00%) Virtual Team Management
6 4 (25.00%) Virtual Team

ITSM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) MS Exchange
Applications
1 6 (37.50%) MS Excel
2 1 (6.25%) MS Office
2 1 (6.25%) MS Visio
Business Applications
1 1 (6.25%) Remedy ITSM
Communications & Networking
1 3 (18.75%) Internet
2 2 (12.50%) LAN
2 2 (12.50%) VoIP
2 2 (12.50%) VPN
2 2 (12.50%) WAN
3 1 (6.25%) Firewall
3 1 (6.25%) Network Security
3 1 (6.25%) TCP/IP
Database & Business Intelligence
1 4 (25.00%) BusinessObjects
1 4 (25.00%) Crystal Reports
1 4 (25.00%) Data Mining
General
1 4 (25.00%) Manufacturing
1 4 (25.00%) Pharmaceutical
2 3 (18.75%) Finance
2 3 (18.75%) Telecoms
Job Titles
1 8 (50.00%) Analyst
2 4 (25.00%) Business Analyst
3 2 (12.50%) Desktop Engineer
3 2 (12.50%) Desktop Support
3 2 (12.50%) Desktop Support Engineer
3 2 (12.50%) Infrastructure Engineer
3 2 (12.50%) Infrastructure Support
3 2 (12.50%) Infrastructure Support Engineer
3 2 (12.50%) IT Manager
3 2 (12.50%) Principal Business Analyst
3 2 (12.50%) Service Analyst
3 2 (12.50%) Service Desk Analyst
3 2 (12.50%) Support Engineer
4 1 (6.25%) Head of IT
4 1 (6.25%) IT Services Manager
4 1 (6.25%) ITIL Configuration Manager
4 1 (6.25%) ITIL Manager
4 1 (6.25%) Microsoft Consultant
4 1 (6.25%) Network Security Analyst
4 1 (6.25%) Test Leader
Miscellaneous
1 6 (37.50%) Management Information System
2 4 (25.00%) Analytical Skills
2 4 (25.00%) Computer Science
2 4 (25.00%) Life Science
2 4 (25.00%) Virtual Team
3 2 (12.50%) CMDB
3 2 (12.50%) Smartphone
3 2 (12.50%) User Experience
4 1 (6.25%) Data Centre
4 1 (6.25%) PMI
Operating Systems
1 6 (37.50%) Windows
2 4 (25.00%) Windows 7
3 2 (12.50%) Windows XP
4 1 (6.25%) Linux
4 1 (6.25%) Unix
4 1 (6.25%) Windows Vista
Processes & Methodologies
1 14 (87.50%) Service Management
2 7 (43.75%) ITIL
3 5 (31.25%) Project Management
4 4 (25.00%) Business Analysis
4 4 (25.00%) IT Governance
4 4 (25.00%) Matrix Organization
4 4 (25.00%) Service Delivery
4 4 (25.00%) Strategic Planning
4 4 (25.00%) Use Case
4 4 (25.00%) Virtual Team Management
5 2 (12.50%) BDD
5 2 (12.50%) Change Management
5 2 (12.50%) Configuration Management
5 2 (12.50%) Continuous Improvement
5 2 (12.50%) ITIL V3
5 2 (12.50%) Performance Optimisation
5 2 (12.50%) Software Licensing
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) Test Automation
5 2 (12.50%) User Acceptance Testing
Programming Languages
1 4 (25.00%) SQL
2 1 (6.25%) Java
Qualifications
1 7 (43.75%) Security Cleared
2 6 (37.50%) SC Cleared
3 5 (31.25%) Degree
4 2 (12.50%) ITIL Certification
5 1 (6.25%) BC Cleared
5 1 (6.25%) CISSP
5 1 (6.25%) CREST Certified
5 1 (6.25%) GCIA
5 1 (6.25%) GCIH
5 1 (6.25%) PMI Certification
5 1 (6.25%) SANS
Quality Assurance & Compliance
1 2 (12.50%) SLA
2 1 (6.25%) ISO/IEC 27001
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) BitLocker
2 2 (12.50%) Microsoft App-V
2 2 (12.50%) UAG
2 2 (12.50%) XenApp
2 2 (12.50%) XenDesktop
3 1 (6.25%) Snort
Systems Management
1 1 (6.25%) RSA enVision
Vendors
1 8 (50.00%) Microsoft
2 4 (25.00%) Salesforce.com
2 4 (25.00%) SAP
3 3 (18.75%) Cisco
4 2 (12.50%) AppSense
4 2 (12.50%) Canon
4 2 (12.50%) Citrix
4 2 (12.50%) Dell
4 2 (12.50%) Forcepoint
4 2 (12.50%) Sophos
5 1 (6.25%) ArcSight
5 1 (6.25%) BMC
5 1 (6.25%) HP
5 1 (6.25%) IBM
5 1 (6.25%) LogRhythm
5 1 (6.25%) Remedy
5 1 (6.25%) Splunk
Bristol
Hays Specialist Recruitment Ltd
Rate: £13.00 - £15.00 per hour
Posted: 5 days ago