The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 118 125 129
Rank change year-on-year
+7 +4
Contract jobs citing ITSM 19 21 17
As % of all contract IT jobs located in the South West 0.69% 0.67% 0.51%
As % of the Processes & Methodologies category 0.88% 0.83% 0.66%
Number of daily rates quoted 7 15 12
Median daily rate £500 £438 £425
Median daily rate % change year-on-year
+14.28% +2.94%
90% offered a daily rate of more than £185 £248 £405
10% offered a daily rate of more than £566 £475 £587
UK excluding London median daily rate £338 £400 £415
% change year-on-year
-15.62% -3.61%
Number of hourly rates quoted 10 1 2
Median hourly rate £11.50 £14.40 £26.45
Median hourly rate % change year-on-year
-20.13% -45.55%
90% offered a hourly rate of more than £11.00 £14.40 £18.49
10% offered a hourly rate of more than £12.50 £14.40 £34.41
UK excluding London median hourly rate £11.21 £18.05 £15.00
% change year-on-year
-37.89% +20.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2160 2539 2557
As % of all contract IT jobs located in the South West 78.66% 80.50% 76.81%
Number of daily rates quoted 1460 1772 1735
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £275 £288 £300
10% offered a daily rate of more than £550 £500 £548
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 142 108 124
Median hourly rate £38.00 £41.00 £33.00
Median hourly rate % change year-on-year
-7.31% +24.24%
90% offered a hourly rate of more than £13.10 £20.63 £16.50
10% offered a hourly rate of more than £45.00 £44.80 £47.50
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

ITSM
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 5 December 2016.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon +10 10 £185 -18.68%
Wiltshire -8 3 £493 +12.57%
Gloucestershire +6 2 - - 1
Bristol -5 2 £555 +18.08% 2
Somerset - 2 £500 -
Cornwall - 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 5 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for ITSM.

1 14 (60.87%) Windows
2 12 (52.17%) Service Management
3 10 (43.48%) ITIL
3 10 (43.48%) MS Office
3 10 (43.48%) Microsoft
4 9 (39.13%) Active Directory
4 9 (39.13%) Windows 7
5 6 (26.09%) Data Centre
5 6 (26.09%) Security Cleared
6 5 (21.74%) SC Cleared
6 5 (21.74%) Cisco
7 4 (17.39%) HP
7 4 (17.39%) BMC
7 4 (17.39%) ITIL V3
8 3 (13.04%) Remedy ITSM
8 3 (13.04%) Information Security
8 3 (13.04%) Windows Vista
8 3 (13.04%) IBM
8 3 (13.04%) TCP/IP
8 3 (13.04%) SLA
8 3 (13.04%) Remedy
9 2 (8.70%) Project Management
9 2 (8.70%) Management Information System
9 2 (8.70%) Wi-Fi
9 2 (8.70%) Telecoms
9 2 (8.70%) MPLS
9 2 (8.70%) Replication
9 2 (8.70%) VMware
9 2 (8.70%) Disaster Recovery
9 2 (8.70%) DNS

ITSM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Moodle
1 2 (8.70%) Skype for Business
2 1 (4.35%) CMS
Applications
1 10 (43.48%) MS Office
2 1 (4.35%) MS Excel
2 1 (4.35%) MS Visio
Business Applications
1 3 (13.04%) Remedy ITSM
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 3 (13.04%) TCP/IP
2 2 (8.70%) DHCP
2 2 (8.70%) DNS
2 2 (8.70%) ISDN
2 2 (8.70%) LAN
2 2 (8.70%) MPLS
2 2 (8.70%) Skype
2 2 (8.70%) Structured Cabling
2 2 (8.70%) Unified Communications
2 2 (8.70%) VoIP
2 2 (8.70%) WAN
2 2 (8.70%) Wi-Fi
3 1 (4.35%) Firewall
3 1 (4.35%) Internet
Database & Business Intelligence
1 1 (4.35%) Relational Database
General
1 2 (8.70%) Telecoms
2 1 (4.35%) Finance
2 1 (4.35%) Legal
2 1 (4.35%) Military
2 1 (4.35%) Pharmaceutical
Job Titles
1 12 (52.17%) Analyst
2 11 (47.83%) Service Analyst
2 11 (47.83%) Service Desk Analyst
3 2 (8.70%) Cabling Engineer
3 2 (8.70%) Consultant
3 2 (8.70%) Data Network Engineer
3 2 (8.70%) Infrastructure Specialist
3 2 (8.70%) Network Engineer
3 2 (8.70%) Network Infrastructure Specialist
3 2 (8.70%) Network Specialist
3 2 (8.70%) Server Specialist
3 2 (8.70%) Technical Specialist
3 2 (8.70%) Voice Engineer
3 2 (8.70%) Voice Network Engineer
4 1 (4.35%) 1st Line Support
4 1 (4.35%) Help Desk Analyst
4 1 (4.35%) Help Desk Support
4 1 (4.35%) Process Consultant
4 1 (4.35%) Service Manager
4 1 (4.35%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) CSS
1 1 (4.35%) HTML
1 1 (4.35%) XHTML
1 1 (4.35%) XML
Miscellaneous
1 6 (26.09%) Data Centre
2 2 (8.70%) Management Information System
2 2 (8.70%) Replication
2 2 (8.70%) Smartphone
3 1 (4.35%) CMDB
Operating Systems
1 14 (60.87%) Windows
2 9 (39.13%) Windows 7
3 3 (13.04%) Windows Vista
4 1 (4.35%) Linux
4 1 (4.35%) Unix
4 1 (4.35%) Windows XP
Processes & Methodologies
1 12 (52.17%) Service Management
2 10 (43.48%) ITIL
3 4 (17.39%) ITIL V3
4 3 (13.04%) Information Security
5 2 (8.70%) Data Protection
5 2 (8.70%) Disaster Recovery
5 2 (8.70%) Information Governance
5 2 (8.70%) Network Architecture
5 2 (8.70%) PRINCE2
5 2 (8.70%) Problem Management
5 2 (8.70%) Project Management
6 1 (4.35%) Agile Software Development
6 1 (4.35%) Asset Management
6 1 (4.35%) DoDAF
6 1 (4.35%) Enterprise Architecture
6 1 (4.35%) Incident Management
6 1 (4.35%) MODAF
6 1 (4.35%) Requirements Management
6 1 (4.35%) Web Development
6 1 (4.35%) Zachman Framework
Programming Languages
1 1 (4.35%) Java
1 1 (4.35%) JavaScript
Qualifications
1 6 (26.09%) Security Cleared
2 5 (21.74%) SC Cleared
3 2 (8.70%) CCDA
3 2 (8.70%) CCNA
3 2 (8.70%) Cisco Certification
3 2 (8.70%) CNA
3 2 (8.70%) CNE
3 2 (8.70%) MCSA
3 2 (8.70%) MCSE
3 2 (8.70%) Microsoft Certification
3 2 (8.70%) Novell Certification
4 1 (4.35%) BC Cleared
4 1 (4.35%) CISSP
4 1 (4.35%) CREST Certified
4 1 (4.35%) DV Cleared
4 1 (4.35%) GCIA
4 1 (4.35%) GCIH
4 1 (4.35%) ITIL Certification
4 1 (4.35%) ITIL Foundation Certificate
4 1 (4.35%) SANS
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) COBIT
2 1 (4.35%) ISO/IEC 27001
System Software
1 9 (39.13%) Active Directory
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) Firmware
3 1 (4.35%) Snort
Systems Management
1 1 (4.35%) RSA enVision
Vendors
1 10 (43.48%) Microsoft
2 5 (21.74%) Cisco
3 4 (17.39%) BMC
3 4 (17.39%) HP
4 3 (13.04%) IBM
4 3 (13.04%) Remedy
5 2 (8.70%) Novell
5 2 (8.70%) ServiceNow
5 2 (8.70%) VMware
6 1 (4.35%) ArcSight
6 1 (4.35%) CA
6 1 (4.35%) HEAT Software
6 1 (4.35%) LogRhythm
6 1 (4.35%) Splunk
Blandford Forum, Dorset
Reed Technology
Rate: £250 - £275 per day
Posted: 3 days ago