The first table below looks at the demand for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 97 127 114
Rank change year-on-year
+30 -13
Contract jobs citing ITSM 14 14 13
As % of all contract IT jobs located in the South West 0.697% 0.431% 0.453%
As % of the Processes & Methodologies category 1.049% 0.632% 0.695%
Number of daily rates quoted 11 8 4
Average daily rate £400 £310 £340
Average daily rate % change year-on-year
+29.03% -8.82%
90% offered a daily rate of more than £325 £226 £191
10% offered a daily rate of more than £458 £380 £540
UK excluding London average daily rate £390 £350 £350
% change year-on-year
+11.42% -
Number of hourly rates quoted 0 1 0
Average hourly rate - £10.00 -
UK excluding London average hourly rate £15.50 £13.50 £18.00
% change year-on-year
+14.81% -25.00%
All Processes & Methodologies
South West
Contract IT job ads with a match in the
Processes & Methodologies category
1334 2214 1871
As % of all contract IT jobs located in the South West 66.37% 68.23% 65.15%
Number of daily rates quoted 835 1369 966
Average daily rate £375 £390 £382
Average daily rate % change year-on-year
-3.84% +2.16%
90% offered a daily rate of more than £263 £263 £225
10% offered a daily rate of more than £480 £500 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 62 111 129
Average hourly rate £29.00 £25.00 £32.50
Average hourly rate % change year-on-year
+16.00% -23.07%
90% offered a hourly rate of more than £13.50 £16.00 £15.00
10% offered a hourly rate of more than £42.75 £39.50 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

South West ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 23 May 2013.

South West ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

South West ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Somerset +2 6 £458 +99.13%
Wiltshire - 4 £406 -
Gloucestershire +34 2 £390 -13.33%
Bristol +12 1 £295 -1.66%
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 46 (80.70%) ITIL
2 39 (68.42%) Service Management
3 28 (49.12%) XML
3 28 (49.12%) SQL
4 23 (40.35%) SC Cleared
4 23 (40.35%) Security Cleared
5 21 (36.84%) Oracle
6 19 (33.33%) SQL Server
7 18 (31.58%) Web Services
8 17 (29.82%) ISEB
8 17 (29.82%) Service Delivery
9 16 (28.07%) CMDB
9 16 (28.07%) Remedy ITSM
9 16 (28.07%) Remedy
10 15 (26.32%) Microsoft Certification
10 15 (26.32%) Microsoft
10 15 (26.32%) .NET
10 15 (26.32%) ASP
10 15 (26.32%) UML
10 15 (26.32%) SharePoint
10 15 (26.32%) VB
10 15 (26.32%) JavaScript
10 15 (26.32%) C#
10 15 (26.32%) HTML
10 15 (26.32%) .NET Framework
11 14 (24.56%) Java
12 13 (22.81%) UNIX
12 13 (22.81%) BMC
13 11 (19.30%) OpenROAD
13 11 (19.30%) Ingres

ITSM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 28 (49.12%) XML
2 18 (31.58%) Web Services
3 15 (26.32%) .NET
3 15 (26.32%) ASP
3 15 (26.32%) HTML
3 15 (26.32%) .NET Framework
4 11 (19.30%) ASP.NET
5 4 (7.018%) XSL
5 4 (7.018%) CSS
6 3 (5.263%) WCF
6 3 (5.263%) WPF
6 3 (5.263%) WF
Application Platforms
1 15 (26.32%) SharePoint
2 11 (19.30%) OpenROAD
2 11 (19.30%) IIS
3 4 (7.018%) SharePoint 2010
4 2 (3.509%) WebLogic
4 2 (3.509%) Oracle Application Server
Business Applications
1 16 (28.07%) Remedy ITSM
2 1 (1.754%) assyst
2 1 (1.754%) SAP HR
Communications & Networking
1 2 (3.509%) HTTP
2 1 (1.754%) Internet
Database & Business Intelligence
1 19 (33.33%) SQL Server
2 11 (19.30%) Ingres
3 3 (5.263%) SQL Server Reporting Services
3 3 (5.263%) SQL Server Integration Services
3 3 (5.263%) SQLPlus
4 2 (3.509%) SAP BW
Development Applications
1 11 (19.30%) Subversion
2 8 (14.04%) NUnit
2 8 (14.04%) TeamCity
2 8 (14.04%) Team Foundation Server
2 8 (14.04%) MSTest
2 8 (14.04%) Jenkins
3 7 (12.28%) CruiseControl
3 7 (12.28%) VSS/SourceSafe
4 4 (7.018%) Visual Studio
5 2 (3.509%) LSMW
6 1 (1.754%) QuickTest Pro
General
1 7 (12.28%) Telecoms
2 6 (10.53%) Finance
3 2 (3.509%) Publishing
4 1 (1.754%) Back Office
4 1 (1.754%) Aerospace
Job Titles
1 12 (21.05%) Developer
2 8 (14.04%) .NET Developer
2 8 (14.04%) C# Developer
2 8 (14.04%) C# .NET Developer
3 7 (12.28%) Support Engineer
4 6 (10.53%) Project Manager
5 5 (8.772%) Designer
6 4 (7.018%) Analyst
6 4 (7.018%) Solutions Designer
7 3 (5.263%) Remedy Consultant
7 3 (5.263%) Support Analyst
7 3 (5.263%) Senior Analyst
7 3 (5.263%) Analyst Developer
7 3 (5.263%) Support Consultant
7 3 (5.263%) Consultant
8 2 (3.509%) Systems Administrator
8 2 (3.509%) Senior Developer
8 2 (3.509%) Senior Manager
8 2 (3.509%) Administrator
8 2 (3.509%) Senior Analyst Developer
Miscellaneous
1 16 (28.07%) CMDB
2 5 (8.772%) Cloud Computing
3 4 (7.018%) Management Information System
4 1 (1.754%) NHS
Operating Systems
1 13 (22.81%) UNIX
2 2 (3.509%) Solaris
3 1 (1.754%) Linux
Processes & Methodologies
1 46 (80.70%) ITIL
2 39 (68.42%) Service Management
3 17 (29.82%) Service Delivery
4 15 (26.32%) UML
5 9 (15.79%) Project Management
6 8 (14.04%) PRINCE2
6 8 (14.04%) Continuous Integration
7 7 (12.28%) Unit Testing
8 6 (10.53%) Change Management
9 5 (8.772%) Configuration Management
10 4 (7.018%) Performance Management
10 4 (7.018%) Waterfall
10 4 (7.018%) RAD
11 3 (5.263%) TOGAF
11 3 (5.263%) Project Planning
11 3 (5.263%) Problem Management
11 3 (5.263%) Business Continuity
11 3 (5.263%) Pair Programming
11 3 (5.263%) SOA
11 3 (5.263%) Release Management
Programming Languages
1 28 (49.12%) SQL
2 15 (26.32%) VB
2 15 (26.32%) JavaScript
2 15 (26.32%) C#
3 14 (24.56%) Java
4 11 (19.30%) C++
4 11 (19.30%) VB.NET
5 5 (8.772%) C
6 4 (7.018%) VBScript
6 4 (7.018%) VB6
7 1 (1.754%) ABAP
Qualifications
1 23 (40.35%) SC Cleared
1 23 (40.35%) Security Cleared
2 17 (29.82%) ISEB
3 15 (26.32%) Microsoft Certification
4 11 (19.30%) MCP
4 11 (19.30%) MCTS
4 11 (19.30%) MCPD
5 6 (10.53%) ISEB Practitioner
6 5 (8.772%) PRINCE2 Practitioner
7 4 (7.018%) MCSD
8 3 (5.263%) ITIL Certification
9 2 (3.509%) BC Cleared
10 1 (1.754%) ISTQB
Quality Assurance & Compliance
1 6 (10.53%) ISO/IEC 27001
2 5 (8.772%) ISO 9001
3 4 (7.018%) ISO 9000
3 4 (7.018%) TickIT
4 3 (5.263%) COBIT
4 3 (5.263%) SLA
Systems Management
1 2 (3.509%) HP Quality Center
Vendors
1 21 (36.84%) Oracle
2 16 (28.07%) Remedy
3 15 (26.32%) Microsoft
4 13 (22.81%) BMC
5 3 (5.263%) SAP
6 2 (3.509%) HP