The table below looks at the statistics for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 130 97 89
Rank change year-on-year
-33 -8
Contract jobs citing ITSM 17 20 37
As % of all contract IT jobs located in the South West 0.52% 0.84% 1.38%
As % of the Processes & Methodologies category 0.72% 1.20% 2.04%
Number of daily rates quoted 12 16 20
Average daily rate
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of your Daily Rate
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£425 £398 £311
Average daily rate % change year-on-year
+6.91% +27.81%
90% offered a daily rate of more than £405 £322 £236
10% offered a daily rate of more than £587 £505 £374
UK excluding London average daily rate £400 £375 £322
% change year-on-year
+6.66% +16.45%
Number of hourly rates quoted 1 3 1
Average hourly rate £36.40 £25.00 £26.50
Average hourly rate % change year-on-year
+45.60% -5.66%
UK excluding London average hourly rate £15.00 £18.70 £14.75
% change year-on-year
-19.78% +26.77%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2371 1667 1813
As % of all contract IT jobs located in the South West 72.66% 70.10% 67.62%
Number of daily rates quoted 1617 1091 1074
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 128 113 113
Average hourly rate £35.00 £30.00 £36.00
Average hourly rate % change year-on-year
+16.66% -16.66%
90% offered a hourly rate of more than £17.50 £13.00 £12.50
10% offered a hourly rate of more than £47.50 £37.50 £47.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 22 December 2014.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -10 6 £423 +30.00%
Wiltshire -21 5 £450 +12.85% 1
Bristol -14 2 £600 - 2
Somerset - 2 - - 2
Devon - 1 £600 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 22 December 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 20 (68.97%) ITIL
2 19 (65.52%) Service Management
3 12 (41.38%) Security Cleared
4 11 (37.93%) SC Cleared
5 8 (27.59%) Incident Management
6 7 (24.14%) Project Management
7 6 (20.69%) Windows
7 6 (20.69%) Process Improvement
7 6 (20.69%) ServiceNow
8 5 (17.24%) Oracle
8 5 (17.24%) Microsoft
8 5 (17.24%) Service Delivery
8 5 (17.24%) Problem Management
8 5 (17.24%) Information Assurance
8 5 (17.24%) ITIL V3
9 4 (13.79%) SQL
9 4 (13.79%) SLA
9 4 (13.79%) IBM
9 4 (13.79%) ITIL Certification
9 4 (13.79%) Mainframe
9 4 (13.79%) Management Information System
9 4 (13.79%) Agile Software Development
9 4 (13.79%) TOGAF
9 4 (13.79%) Software Engineering
9 4 (13.79%) Systems Analysis
9 4 (13.79%) Enterprise Architecture
9 4 (13.79%) IBM Mainframe
9 4 (13.79%) Data Architecture
9 4 (13.79%) Product Management
10 3 (10.34%) C#

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 22 December 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) IBM Notes
1 1 (3.45%) Lotus Domino
1 1 (3.45%) SharePoint
Business Applications
1 3 (10.34%) Remedy ITSM
2 1 (3.45%) assyst
Communications & Networking
1 2 (6.90%) Firewall
2 1 (3.45%) LAN
2 1 (3.45%) WAN
2 1 (3.45%) DHCP
2 1 (3.45%) VPN
2 1 (3.45%) DNS
Database & Business Intelligence
1 3 (10.34%) DB2
2 2 (6.90%) Oracle Reports
2 2 (6.90%) Oracle Database
General
1 3 (10.34%) Finance
2 1 (3.45%) Publishing
Job Titles
1 7 (24.14%) Service Manager
1 7 (24.14%) Architect
2 4 (13.79%) Incident Manager
2 4 (13.79%) Technical Architect
2 4 (13.79%) Consultant
3 3 (10.34%) Service Desk Manager
3 3 (10.34%) Service Level Manager
3 3 (10.34%) Major Incident Manager
4 2 (6.90%) Service Management Consultant
4 2 (6.90%) Management Consultant
5 1 (3.45%) Help Desk Manager
5 1 (3.45%) Junior
5 1 (3.45%) Analyst
5 1 (3.45%) Test Manager
5 1 (3.45%) Service Desk Analyst
5 1 (3.45%) Junior Project Manager
5 1 (3.45%) Team Leader
5 1 (3.45%) Help Desk Team Lead
5 1 (3.45%) Delivery Manager
5 1 (3.45%) Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (6.90%) Middleware
2 1 (3.45%) Ajax
2 1 (3.45%) HTML
2 1 (3.45%) CSS
Miscellaneous
1 4 (13.79%) Mainframe
1 4 (13.79%) Management Information System
1 4 (13.79%) IBM Mainframe
2 3 (10.34%) Open Source
3 2 (6.90%) Statistics
4 1 (3.45%) Data Protection Act
4 1 (3.45%) Reference Data
4 1 (3.45%) Data Integration
4 1 (3.45%) PMI
4 1 (3.45%) Blackberry
Operating Systems
1 6 (20.69%) Windows
2 3 (10.34%) zOS
2 3 (10.34%) UNIX
3 1 (3.45%) Mac OS
3 1 (3.45%) Apple iOS
Processes & Methodologies
1 20 (68.97%) ITIL
2 19 (65.52%) Service Management
3 8 (27.59%) Incident Management
4 7 (24.14%) Project Management
5 6 (20.69%) Process Improvement
6 5 (17.24%) Information Assurance
6 5 (17.24%) ITIL V3
6 5 (17.24%) Problem Management
6 5 (17.24%) Service Delivery
7 4 (13.79%) Agile Software Development
7 4 (13.79%) TOGAF
7 4 (13.79%) Software Engineering
7 4 (13.79%) Systems Analysis
7 4 (13.79%) Data Architecture
7 4 (13.79%) Enterprise Architecture
7 4 (13.79%) Product Management
8 3 (10.34%) Process Management
8 3 (10.34%) Migration
8 3 (10.34%) Stakeholder Management
8 3 (10.34%) Change Management
Programming Languages
1 4 (13.79%) SQL
2 3 (10.34%) C#
2 3 (10.34%) Delphi
2 3 (10.34%) Java
3 1 (3.45%) JavaScript
Qualifications
1 12 (41.38%) Security Cleared
2 11 (37.93%) SC Cleared
3 4 (13.79%) ITIL Certification
4 1 (3.45%) PMI Certification
4 1 (3.45%) DV Cleared
4 1 (3.45%) ISEB
Quality Assurance & Compliance
1 4 (13.79%) SLA
2 2 (6.90%) COBIT
3 1 (3.45%) BS15000
System Software
1 2 (6.90%) Active Directory
1 2 (6.90%) VMware Infrastructure
Systems Management
1 2 (6.90%) Tivoli
1 2 (6.90%) Norton AntiVirus
Vendors
1 6 (20.69%) ServiceNow
2 5 (17.24%) Microsoft
2 5 (17.24%) Oracle
3 4 (13.79%) IBM
4 3 (10.34%) Remedy
4 3 (10.34%) VMware
4 3 (10.34%) SAP
4 3 (10.34%) Sun
5 2 (6.90%) CommVault
5 2 (6.90%) McAfee
5 2 (6.90%) Symantec
6 1 (3.45%) BT
6 1 (3.45%) LANDesk
6 1 (3.45%) Lotus
6 1 (3.45%) Cisco
6 1 (3.45%) Juniper
6 1 (3.45%) BMC