The first table below looks at the demand for ITSM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 116 95 116
Rank change year-on-year
-21 +21
Contract jobs citing ITSM 22 15 17
As % of all contract IT jobs located in the South West 0.75% 0.70% 0.56%
As % of the Processes & Methodologies category 1.03% 0.98% 0.82%
Number of daily rates quoted 13 5 7
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £300
Average daily rate % change year-on-year
-6.25% +33.33%
UK excluding London average daily rate £385 £375 £315
% change year-on-year
+2.66% +19.04%
Number of hourly rates quoted 1 2 3
Average hourly rate £25.00 £30.25 £10.50
Average hourly rate % change year-on-year
-17.35% +188.09%
UK excluding London average hourly rate £16.88 £17.25 £14.38
% change year-on-year
-2.17% +20.00%
Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2141 1527 2081
As % of all contract IT jobs located in the South West 73.12% 70.76% 69.14%
Number of daily rates quoted 1439 989 1268
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £256 £270
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 93 72 122
Average hourly rate £33.84 £17.75 £30.50
Average hourly rate % change year-on-year
+90.64% -41.80%
90% offered a hourly rate of more than £16.00 £11.00 £13.50
10% offered a hourly rate of more than £41.50 £42.50 £43.50
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
ITSM
England

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South West region.

ITSM Daily Rate Trend in the South West

ITSM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South West region over the 3 months to 22 July 2014.

ITSM Daily Rate Histogram in the South West

ITSM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South West region.

ITSM Hourly Rate Trend in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 9 £488 +16.41% 2
Cornwall - 5 £375 -
Somerset -17 4 £375 - 1
Bristol -16 2 £425 - 2
Gloucestershire -15 1 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 22 July 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 63 (87.50%) Service Management
2 58 (80.56%) ITIL
3 28 (38.89%) ITIL Foundation Certificate
4 23 (31.94%) Windows
5 22 (30.56%) Microsoft
6 21 (29.17%) VMware
6 21 (29.17%) VMware Infrastructure
6 21 (29.17%) Windows 7
7 20 (27.78%) SLA
8 19 (26.39%) Microsoft Certification
9 17 (23.61%) MCP
9 17 (23.61%) ITIL V3
10 15 (20.83%) Front Office
10 15 (20.83%) Back Office
10 15 (20.83%) Workflow
10 15 (20.83%) Service Delivery
10 15 (20.83%) Statistics
10 15 (20.83%) PRINCE2
11 14 (19.44%) Capacity Planning
11 14 (19.44%) Risk Analysis
11 14 (19.44%) User Acceptance Testing
12 13 (18.06%) Management Information System
12 13 (18.06%) Risk Management
13 11 (15.28%) Change Management
13 11 (15.28%) Finance
13 11 (15.28%) Configuration Management
13 11 (15.28%) Security Cleared
13 11 (15.28%) ServiceNow
14 10 (13.89%) Project Management
14 10 (13.89%) ISEB

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 22 July 2014, IT contractor jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.39%) CMS
1 1 (1.39%) Exchange Server 2007
1 1 (1.39%) IBM Notes
1 1 (1.39%) IIS
1 1 (1.39%) SharePoint
1 1 (1.39%) MS Exchange
1 1 (1.39%) Blackberry Enterprise Server
Applications
1 6 (8.33%) MS Excel
2 4 (5.56%) MS Office
Business Applications
1 4 (5.56%) Remedy ITSM
2 2 (2.78%) Oracle 11i
2 2 (2.78%) assyst
3 1 (1.39%) Summit
Cloud Services
1 3 (4.17%) SaaS
2 1 (1.39%) Microsoft Azure
Communications & Networking
1 4 (5.56%) DNS
1 4 (5.56%) DHCP
1 4 (5.56%) TCP/IP
2 3 (4.17%) VPN
2 3 (4.17%) LDAP
2 3 (4.17%) SSL
3 2 (2.78%) SAN
4 1 (1.39%) Nortel Meridian
4 1 (1.39%) FTP
4 1 (1.39%) LAN
4 1 (1.39%) WAN
4 1 (1.39%) Internet
Database & Business Intelligence
1 2 (2.78%) Oracle Database
1 2 (2.78%) Oracle9i Database
1 2 (2.78%) SQL Server
2 1 (1.39%) Relational Database
Development Applications
1 1 (1.39%) MSI
General
1 15 (20.83%) Front Office
1 15 (20.83%) Back Office
2 11 (15.28%) Finance
3 6 (8.33%) Telecoms
4 1 (1.39%) Automotive
4 1 (1.39%) Legal
Job Titles
1 17 (23.61%) Service Manager
2 12 (16.67%) Support Engineer
3 10 (13.89%) Service Transition Manager
3 10 (13.89%) Transition Manager
4 9 (12.50%) Network Support
5 8 (11.11%) Network Support Engineer
5 8 (11.11%) Analyst
5 8 (11.11%) Network Engineer
6 7 (9.72%) Lead Network Engineer
7 6 (8.33%) Consultant
7 6 (8.33%) Contracts Manager
8 5 (6.94%) Developer
8 5 (6.94%) Head of Service Management
8 5 (6.94%) Windows Support Engineer
9 4 (5.56%) Service Desk Team Leader
9 4 (5.56%) Team Leader
9 4 (5.56%) Help Desk Team Lead
9 4 (5.56%) Configuration Manager
10 3 (4.17%) Support Analyst
10 3 (4.17%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (9.72%) Web Services
2 4 (5.56%) XML
3 3 (4.17%) Ajax
3 3 (4.17%) Application Packaging
3 3 (4.17%) CSS
3 3 (4.17%) HTML
3 3 (4.17%) SOAP
4 1 (1.39%) JDBC
Miscellaneous
1 15 (20.83%) Statistics
2 13 (18.06%) Management Information System
3 9 (12.50%) CMDB
4 4 (5.56%) Fat Client
4 4 (5.56%) Thin Client
5 2 (2.78%) Blackberry
6 1 (1.39%) EPoS
6 1 (1.39%) iPad
6 1 (1.39%) Video Conferencing
6 1 (1.39%) iPhone
Operating Systems
1 23 (31.94%) Windows
2 21 (29.17%) Windows 7
3 3 (4.17%) Windows Server 2003
3 3 (4.17%) Windows Server 2008
4 2 (2.78%) UNIX
5 1 (1.39%) Windows XP
Processes & Methodologies
1 63 (87.50%) Service Management
2 58 (80.56%) ITIL
3 17 (23.61%) ITIL V3
4 15 (20.83%) Workflow
4 15 (20.83%) Service Delivery
4 15 (20.83%) PRINCE2
5 14 (19.44%) Capacity Planning
5 14 (19.44%) Risk Analysis
5 14 (19.44%) User Acceptance Testing
6 13 (18.06%) Risk Management
7 11 (15.28%) Change Management
7 11 (15.28%) Configuration Management
8 10 (13.89%) Project Management
8 10 (13.89%) Process Management
9 8 (11.11%) Incident Management
10 6 (8.33%) Problem Management
11 5 (6.94%) Knowledge Management
11 5 (6.94%) Time Management
12 4 (5.56%) Asset Management
12 4 (5.56%) Business Continuity
Programming Languages
1 7 (9.72%) JavaScript
2 2 (2.78%) C
Qualifications
1 28 (38.89%) ITIL Foundation Certificate
2 19 (26.39%) Microsoft Certification
3 17 (23.61%) MCP
4 11 (15.28%) Security Cleared
5 10 (13.89%) ISEB
6 9 (12.50%) ISEB Practitioner
6 9 (12.50%) SC Cleared
6 9 (12.50%) PRINCE2 Practitioner
7 3 (4.17%) Degree
7 3 (4.17%) ITIL Certification
8 2 (2.78%) OCP
8 2 (2.78%) Oracle Certification
8 2 (2.78%) MCSE
8 2 (2.78%) MCSA
9 1 (1.39%) Cisco Certification
9 1 (1.39%) CCNP
9 1 (1.39%) CCNA
9 1 (1.39%) NVQ Level 4
Quality Assurance & Compliance
1 20 (27.78%) SLA
2 3 (4.17%) Sarbanes-Oxley
3 1 (1.39%) ISO 14001
3 1 (1.39%) ISO 9001
System Software
1 21 (29.17%) VMware Infrastructure
2 7 (9.72%) Active Directory
3 2 (2.78%) Oracle RAC
4 1 (1.39%) Microsoft App-V
4 1 (1.39%) Microsoft Virtual Server
4 1 (1.39%) Terminal Services
4 1 (1.39%) XenApp
4 1 (1.39%) Citrix Presentation Server
4 1 (1.39%) vSphere
Systems Management
1 4 (5.56%) SCCM
2 2 (2.78%) Data Guard
3 1 (1.39%) WSUS
Vendors
1 22 (30.56%) Microsoft
2 21 (29.17%) VMware
3 11 (15.28%) ServiceNow
4 5 (6.94%) Citrix
5 4 (5.56%) Remedy
5 4 (5.56%) AppSense
6 3 (4.17%) Oracle
6 3 (4.17%) BMC
7 1 (1.39%) FrontRange
7 1 (1.39%) Altiris
7 1 (1.39%) CA
7 1 (1.39%) Lotus
7 1 (1.39%) Cisco
7 1 (1.39%) HP
7 1 (1.39%) Nortel
Wiltshire
Interquest - IQ ESM
Rate: £400 - £500 per day
Posted: 5 days ago
Swindon
Interquest - IQ ESM
Rate: £350 - £400 per day
Posted: 27 days ago