The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Dorset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 21 32 37
Rank change year-on-year
+11 +5
Contract jobs requiring a Help Desk Support 4 2 1
As % of all contract IT jobs located in Dorset 1.86% 0.82% 0.31%
As % of the Job Titles category 1.98% 0.86% 0.33%
Number of daily rates quoted 2 0 0
Average daily rate
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£123 - -
UK excluding London average daily rate £120 £107 £110
% change year-on-year
+12.67% -3.18%
Number of hourly rates quoted 2 2 0
Average hourly rate £11.00 £11.76 -
Average hourly rate % change year-on-year
-6.44% -
UK excluding London average hourly rate £12.50 £12.00 £12.50
% change year-on-year
+4.16% -4.00%
Job Titles Category
Dorset
Contract IT job ads with a match in the
Job Titles category
202 233 306
As % of all contract IT jobs located in Dorset 93.95% 95.49% 94.74%
Number of daily rates quoted 122 138 165
Average daily rate £350 £375 £375
Average daily rate % change year-on-year
-6.66% -
90% offered a daily rate of more than £180 £180 £260
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 22 17 24
Average hourly rate £13.00 £15.50 £22.75
Average hourly rate % change year-on-year
-16.12% -31.86%
90% offered a hourly rate of more than £11.00 £10.75 £14.85
10% offered a hourly rate of more than £42.50 £50.00 £40.00
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%
Help Desk Support
South West

Help Desk Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Dorset

Help Desk Support
Daily Rate Trend in Dorset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Dorset region.

Help Desk Support Daily Rate Trend in Dorset

Help Desk Support
Hourly Rate Trend in Dorset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Dorset region.

Help Desk Support Hourly Rate Trend in Dorset

Help Desk Support
Top 15 Related IT Skills in Dorset

For the 6 months to 24 July 2014, IT contractor jobs across the Dorset region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 4 (100.00%) MS Office
1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
2 3 (75.00%) Active Directory
3 2 (50.00%) Microsoft
4 1 (25.00%) Service Management
4 1 (25.00%) MOS
4 1 (25.00%) Data Protection
4 1 (25.00%) Windows 7
4 1 (25.00%) NHS
4 1 (25.00%) Windows Server 2003
4 1 (25.00%) Internet
4 1 (25.00%) MS Excel
4 1 (25.00%) ITIL
4 1 (25.00%) MCP

Help Desk Support
Top Related IT Skills in Dorset by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Dorset region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Office
2 1 (25.00%) MS Excel
Communications & Networking
1 1 (25.00%) Internet
Miscellaneous
1 1 (25.00%) NHS
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server 2003
Processes & Methodologies
1 1 (25.00%) Service Management
1 1 (25.00%) Data Protection
1 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) MOS
1 1 (25.00%) MCP
System Software
1 3 (75.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft